Issuu on Google+

Rental Housing Journal Utah

May 2014 - Vol. 6 Issue 5

UPCOMING EVENTS:

4. New training videos will help answer your basic questions A Hot Deal to Keep Your Tenants Cool 5. President's Message: The UAA Needs All of us to do Our Part 6. Products & Services Guide The History of the UAA Newspaper

General Membership Meetings

All meetings 7 pm – for addresses go to www.uaageneralmembershipmeetings.com

Events Golf Tournament – July 16th Economic Conferance – Sept. 17th

Ogden- June 24 Orem- June 25 Salt Lake - June 26

WWW.RENTALHOUSINGJOURNAL.COM • PROFESSIONAL PUBLISHING, INC Official Publication

of T he

Utah Apartment Association Utah's Leading Advocate

Top Ten Tenant Complaints and How to Address Them By Paul Smith

A

group of tenant advocates recently compiled a list of the top ten complaints tenants have with their landlords. Their list may surprise you. Below are the complaints and some suggested strategies for addressing them. Because this list came from the experiences of low income tenants, you may need to take some of these things with a grain of salt. However, there is still value in understanding how we are perceived and in considering how to change those perceptions. 1. Poor communication I find it fascinating that of all the complaints that could have been number 1, a nebulous complaint like "poor communication” was the biggest. However, few complaints are as easy to deal with as this one. The biggest part of this complaint seemed to be lack of understanding of the rules and expectations. Tenants don't think landlords do a good enough job explaining our expectations. A couple of suggestions to help you communicate better: - read through the lease with them at the beginning and address the terms and conditions they are renting under - consider sending them letters at least seasonally with reminders of expectations such as yard work, snow shoveling, spring and fall “fyi”'s etc. - don't assume they understand basic things like how a garbage disposal works, how to plunge a toilet or that they are responsible to maintain things like furnace filters and smoke detectors. Politely explain their responsibilities and coach them Continued on page 2 Professional Publishing Inc. PO Box 6244 Beaverton, OR 97007

for the

Rental Housing Industry – 888-244-0401 –

www . uaahq . org

Record Breaking UAA Education Conference & Trade Show By Gavin Gilbert

T

he April 2014 Fair Housing Education Conference and Trade Show was a smashing success. Not only was lunch 10x better than previous years, but it was also the most attended trade show in UAA history! Around 1,200 attendees were able to experience educational classes from experts, visit over 100 vendor booths and socialize with numerous individuals in the Apartment Industry. "I thought the entire trade show was very well set up. Vendors were friendly, classes were very informative and the food was great. I would give it a 10" Said Darren Kasparian with Overlook Point Apartments. Those who were not able to attend “Utah’s biggest multifamily housing event of the year” will have another opportunity next April as we continue to strengthen the rental housing industry through our annual trade show. While speaking about an education class, Candice Waddell a community manager said "The instructor had a fun and innovative outlook

Gallivan Photography

on marketing and resident retention and provided a lot of great ideas". At the Education Conference and Trade Show you will find educational seminars with nationally recognized experts and trainers dedicated to helping you increase your profits and streamline your operations. “It's great to have an enthusiastic audience… this show is always on our calendar” said Kevin Stitt with Nine

Lives. Not only are these classes geared to help improve your business, but they also range from Ethics and Good Landlord Classes to Time Management and Leadership Classes; while covering most everything in between. “The Trade Show educational seminars give individuals the opportunity to expand their knowledge, expertise and underContinued on page 5

UAA Receives National Government Affairs Award By Paul Smith

T

he Utah Apartment Association will receive the Paragon Award for best government affairs program in the Nation from the National Apartment Association at their annual conference in June. The

Current Resident or

conference, held in Denver Colorado on June 15-17th, will be attended by nearly 8,000 apartment industry professionals. The 2014 Paragon Award for government affairs acknowledges the efforts of UAA staff, committees and members who operated the best government affairs program in the country in 2013. The NAA recog-

nized, in particular, the achievement of passing a new state abandoned property statute that reduced the time landlords must store items but earned tenant's advocate support by providing extra time for certain tenants and allowing tenants to reclaim certain items, like medical equipment and vital documents without Continued on page 3

PRSRT STD US Postage PAID

Advertise in Rental Housing Journal - Utah

Permit #5

Circulated to over 6,000 Apartment owners, On-site, and Maintenance personnel monthly.

Snohomish, WA

Call 503-221-1260 for more info.


RENTAL HOUSING JOURNAL UTAH

Top Ten...continued from front page to be successful - do regular (quarterly) inspections and talk about what they are doing right and wrong. Inspections are a great opportunity to have two way communication because you can ask them what issues they are having and can explain to them anything they need to improve Doing some or all of these things will go a long way to closing the communication gap and helping tenants better understand the expectations. 2. Barriers to entry and anxiety during the application process. The second highest tenant complaint is the costs and steps involved in the application process and the anxiety associated with finding a new place. Many tenants live very close to the edge and complain about the costs of applying. A couple of tips are: - explain the purpose of fees and deposits in a way that explains the benefits to them, not to you. For instance, the application fee helps run criminal checks so they can be protected from having criminals as neighbors. Or the deposit shows they are serious and locks the place in for them so you don't look at anyone else while you are checking them out. - give an answer to all applicants within 24 hours - sign a lease quickly and explain what else they need to have done on move in day.

These things will help lessen the anxiety of tenants and increase their trust in you. 3. Deposits not being returned. Easy complaint to fix. Send the depositor an explanation of charges to the last known address (their apartment) or forwarding address within 30 days. NO EXCEPTIONS. If you haven't finished the work, send an estimate. If you are deducting for charges, be clear about them and breakdown the work. For instance, instead of saying $200 for patching and painting walls say $15 for patch over fireplace, $10 each for 5 patches in the hallway, $75 for paint and painting the hallway and $60 for paint and supplies painting the wall above the fireplace. The more specifics you put the less likely they will be disputed. Also use pictures to illustrate the damage. If you had to clean red spots from carpet, show photos of before and after. 4. Landlords not enforcing rules with other tenants. It bothers tenants when their neighbors seem to be able to get away with almost anything, or when the landlord has their "favorite tenant" they treat preferentially. This is tricky because sometimes it’s hard to be in the middle of tenants who are bugging each other or to know what's really happening. Also, it’s hard not to have favorites, especially with long term customers who are

Your Local CenturyLink Team is here to help you and your tenants! We can help you help your residents with Voice, High-Speed Internet and TV.

> We offer speeds up to 40 Mbps (where available) > Ask us about our referral program, Internet Basics, and CenturyLink Authorized Reseller program > Low rates, special discounts and money for referrals > We can also help you with your Small Business Needs

great tenants. But a few guidelines include: - try, to the best of your ability, to be fair between tenants - enforce rules and don't make overt exceptions for certain tenants and not others - deal with every complaint fairly and ask offending parties to comply with your rules and be respectful of each other 5. Interior maintenance. A quarterly inspection is a great tool here. Not only will you find the regular items that are wearing out and you will have to fix anyway, but you will also find damages by tenants you can fix immediately and charge to tenants. Inspections are also a great way to re-clarify expectations and strengthen your relationship with the tenant. They will realize you care about the property and them as a customer and appreciate it. 6. Exterior maintenance. Often tenants don't understand who is responsible for the yard and blame the landlord if it looks bad or the sprinklers aren't working (even when they haven't told you there was a problem). Help them understand their role in exterior maintenance. When you do drive-by inspections, look for problems that are your responsibility such as paint, siding and roofs. If you aren't going to do something about an issue immediately, explain your plan. For instance, it's not in the budget this year but next year you are planning on painting the soffit and fascia, etc. 7. Unfair rent increase. You run a business, so charging the maximum you can seems only logical. But raising rents drastically without explaining why to the tenants can cost you money when they move out and the unit sits empty. A couple of rent increase tips: - try to tie increases in rent to improvements and increases in value. For instance, explain that since you are replacing all the windows this spring, and this will lead to lower heating and cooling bills/ the $50 rent increase is fair because the windows cost $3,000 and besides, their utilities will go down. - consider not increasing rent on good tenants if they lock in long term leases. Explain you could charge more but you like them and will keep their rent as it is if they will commit to you for a longer period of time. - whenever you do raise rent spend time making sure you explain

to them that you wish you could keep it lower but everyone's rents are going up and if they move they will likely pay even more somewhere else. 8. Excessive restrictions (micromanaging lifestyle). Some landlords expect too much. They micromanage everything. A tenant has to make sure they maintain the property and don't upset the neighborhood. You should have reasonable rules and enforce them, but consider a ‘live and let live’ philosophy on most things that your tenants do. A couple of suggestions include: - on inspections, don't do it more than quarterly. Be in and out and not invasive. - on cleaning. Don't panic too much about basic clutter like dishes in the sink and clothes on the floor. Only worry about things that cause long term damage to the property like changing motorcycle oil on the living room carpet or using the countertop as a cutting board. 9. Lack of landlord flexibility (too by the book). Part of the reason for this is fair housing. We have to be consistent. When a tenant has a special request it is ok to listen and see if there is some way to work with that specific tenant in a way you would work with any tenant. You can be flexible, just be consistent in the things you are flexible with. The issue tenants think landlords are most inflexible on is working with them on late rent. We know that if we let a tenant pay "late" without a penalty, next month they pay "later". But often you can salvage a customer and compensate yourself for the inconvenience by working out payment terms and charging a late fee of no more than 10% per month. Treat everyone equally and don't let them get more than two weeks behind, but sometimes working with them saves you the trouble and cost of a vacancy and earns you significantly more than late fees for being slightly flexible. 10. Poor customer service. Return all calls quickly. Address all maintenance issues promptly. Talk nicely to them (not down to them). Regularly thank them for choosing to do business with you. If you accept tenants feedback on these ten problem areas and try to address them, not only will you have happier tenants, you will have less cost and fewer problems.

UTAH

Chris Christiansen – 801.440.8789 Central Salt Lake City Account Manager Chris Larsen – 801.745.5302 SW Salt Lake County Account Manager Aaron Leonard – 801.608.6873 South Salt Lake County, West Jordan Local Retail Store – 801.685.2105

2

Rental Housing Journal Utah • May 2014


RENTAL HOUSING JOURNAL UTAH

Award...continued from front page charge. "This is just affirmation of what we already know, that the UAA government affairs program is just phenomenal and protects our industry in so many ways," said Steve Randall, UAA President. In the last decade, the UAA government affairs program has saved owners millions of dollars in fees and cost association with hostile government regulation, and has made Utah one of the very best states in which to do business. Some of the major accomplishments include: 1) Passing a Rent Control and Prohibition Statute so cities can no longer tell landlords what they have to (or cannot) charge for application fees and how to set rents. 2) Prohibiting cities and health departments from requiring safety ret-

rofits to older properties that would have cost hundreds (or thousands) of dollars to landlords who own these properties. 3) Forcing cities to allow utilities to be paid by either landlords or tenants. In the past cities had required landlords to pay the all utilities, which meant higher cost to landlords and no consequence for waste on the part of the tenant. 4) Prohibiting cities from dismissing landlords from the Good Landlord programs (with the discount on the fees) based on number of police calls. 5) Prohibiting cities from charging inspection fees to landlords. 6) Reducing the number of rental inspections being done by clarifying the law so cities can inspect only at initial licensure and when there is cause or complaint.

7) Requiring due process if a city wants to dismiss a landlord from a Good Landlord program. 8) Requiring the city give separate notice of every separate code violation and time to cure before taking further action. 9) Requiring cities send notice of any violation not just to the county records address but to a property manager as well, ensuring something is done about it—not that the notice sits in an unchecked PO Box. 10) Convincing Salt Lake City to reduce their high fee from $342 per unit down to $85 per unit. 11) Taking away the right of cities

to write their own Fit Premises Acts or landlord/tenant law by writing a state law all cities must comply with. 12) Requiring cities to accept each other’s Good Landlord training certifications, reducing cost and hassle for landlords, especially those with properties in multiple cities.

UTAH

SURFACE

TECH

Redefining Resurfacing! Tubs

Counters

Tile

Sinks

Cabinets

Don’t replace... REPAIR or RESURFACE! SPOT REPAIRS: We can repair burns, chips or cracks in tubs (porcelain or fiberglass), on your counter tops, or sinks.

OR

RESURFACING: We can resurface outdated or worn tubs, counter tops, tile, cabinets or sinks for 1/3 of the cost of replacement.

CALL MAT TODAY! PH: (801) 676-5275 or Cell: (801) 915-3337 www.surfacetechutah.com

Providing Advocacy and Education to Utah Landlords and the Multi-Housing Industry Since 1934

Office: 801-487-5619 Toll Free: 888-244-0401 448 E. Winchester (6400 S.), Suite 460 Salt Lake City, UT 84107

Good Landlord Class

General Membership Meetings

This class qualifies you for a discount on your business license State wide.*

www.uaaGeneralMembershipMeetings.com

Multi-City @ UAA Office

May 24, 7:00 PM June 27, 7:00 PM Orem @ Century 21/Harmon Building May 28, 7:00 PM June 25, 7:00 PM Salt Lake City @ UAA Office May 27, 7:00 PM June 26, 7:00 PM

Ogden @ Ogden City Hall For classes in this area visit: www.GoodLandlordTraining.com South Ogden @ S.Ogden City Hall May 15, 6:00 PM

Utah Apartment Association Political Action Committee

Protect your business and make your voice heard. The UAAPAC is scaling back overzealous regulations, limiting fees and taxes, and protecting your property rights. Be proactive, donate today!!! “I donate to the PAC because it’s critical we have a strong voice on capitol hill and our PAC helps us build relationships with and help keep in office those supportive of our industry.” Gloria Froerer Century 21 Property Management

~ PREMIER SPONSOR ~

“I donate to UAAPAC because the only way to protect our industry from over reaching government regulation is to be proactive in building relationships with all levels of government.” Kirk Cullimore Landlord Attorney

UAA Landlord Guide

Provides essential information for

surfacetech2120@gmail.com

www.uaahq.org

May 23, 8:30 AM June 12, 8:30 AM

UAAPAC

*The discount applies to municipal business licenses that require landlord education for a lower annual fee.

For more classes go to:

www.GoodLandlordTraining.com

The Utah Professional Rental Operator course was created to provide training for rental property manager professionals. 32 hours of Core CE credit is available for licensed Utah Real Estate professionals.

Accredited by the National Apartment Association advance your career and become a Certified Apartment Manager.

Ogden @ Northern Wasatch Board of Realtors

Events

Golf Tournament

The Ridge Golf Club

July 16

Landlord Legal Cruise Aug. 31 Western Caribbean

Economic Conference

Sep. 17

Salt Lake Board of Realtors

NOT A MEMBER? JOIN TODAY!!! Online: www.uaahq.org Toll Free: 888-244-0401 Did you know that as a member of the Utah Apartment Association, you are also a member of the National Apartment Association?

understanding basic landlord/tenant law and best practices all in one place. Free with association membership.

UPDATED 2014

Rental Housing Journal Utah • May 2014

May 2014

3


RENTAL HOUSING JOURNAL UTAH

New training videos will help answer your basic questions By L. Paul Smith, Executive Director Utah Apartment Association Have you ever known someone who hated to see their own picture? We'll I'm one of those people. Whenever I see my own picture, I tell myself that I'm sure lucky I don't look that way

in real life or I'd have no self-esteem and few friends. :) So imagine how awkward it is for me now that I get to produce training videos for you and post them on our website and YouTube. Fortunately, the UAA staff does a good job editing them, and adding forms, pictures and other relevant topics, which helps to make them valuable for you and I mostly just get to explain best

practices and business principles. Please go to our website and look up all the training videos we have available. From Tenant Screenings and Fair Housing issues to Evictions, we are starting to create a library of commonly asked questions and answers. Hopefully they will be another resource for you, helping you be more successful. Unlike us who have office

hours, these videos are available to you 24/7. So take a look and see what you can learn! www.uaahq.org/videos/

UTAH If you ever have a question, contact the UAA or Michelle Hutchins with HUD 801-524-6097.

A Hot Deal to Keep Your Tenants Cool By Nate Murray, Rocky Mountain Power

A

re you tired of tenant complaints about their units being too hot in the summer time? Many landlords are, but they are also tired of the rising maintenance costs on those old cooling systems. So which is worse, having unhappy tenants with high utility bills or losing profits constantly updating your cooling systems? Luckily there is a win-win solution for both you and your tenants. If you upgrade your existing evaporative coolers (aka swamp coolers) to qualified premium evaporative coolers now (or

budget now for replacements next year) you can save big. Property upgrades can have a significant long term return on investment. Not only are you making your tenants more satisfied, but you are also upgrading your property. In addition, budgeting now for these things can often save you headache and money later. Another option is “energy savings programs” run by utility companies. Check with your power utility provider to see if they have, or if you qualify for, such a program. For example: if your multi-family property has a Rocky Mountain Power landlord account, most or all of the costs associated with upgraded

Increase Your Laundry Room Capacity by as much as 50% And Save Up To 50% on Utility Costs

evaporative coolers could be covered by Rocky Mountain Power’s Home Energy Savings program incentives. You just have to sign up your multifamily property maintenance staff as a "participating installer" in order to qualify for incentives (no state contractor license is needed). The cost of the unit will be covered and the labor to install them will be covered (or close to it) as well.

into upgrading your system. Check with your power utility provider to see how they can help you improve your business as a landlord and property manager.

Happier tenants, lower maintenance costs, cooler air flow, lower energy costs, and cash back incentives; it’s never too late to upgrade, and it’s certainly always time to check your options. With nothing to lose, look

For Rocky Mountain Power customers, to get started or learn more call your Rocky Mountain Power account manager Nate Murray at 801-2002273. Offer available to multi-family and HOA's. Single family rentals may qualify for incentives but rules and restrictions vary.

UTAH

LIST YOUR PAD

MOBILE COMING SOON

AND RENT IT FAST.

PropertyPond.com is Utah's most accurate and effective way to list your rentals. · · · · · ·

FREE Simple to Use Map Search Scam Free Ads Better Leads, Better Results And Much More...

Coin • Card Rent • Lease

FOR RENT

HAINSWORTH LAUNDRY COMPANY

Life’s Good

4

Toll Free: (800) 526-0955 www.hainsworth.biz

FAST EASY ACCURATE

Contact Steve Allen for more information Steve@PropertyPond.com 877-778-7473 Like us on Facebook to keep up with our promotions and giveaways!

Rental Housing Journal Utah • May 2014


Utah Apartment Association

President’s Message: The UAA Needs All of us to do Our Part

448 E Winchester (6400 S ) #460 Salt Lake City, UT 84107 Ph: (801) 487-5619 Fax: (801) 484-8649 www.uaahq.org

By Steve Randall, President Utah Apartment Association I was thrilled to attend a record breaking Fair Housing Conference and Trade Show this past month. It took more than the efforts of UAA staff to pull off such a successful conference. It took a committee of committed volunteers, and hundreds of vendors who put time into providing a quality experience at their booth. In addition, dozens of instructors spent hours preparing and teaching new information and best practices. Thanks to everyone

who did such a fabulous job. This year the UAA has a goal to raise a record amount of PAC money so we can continue to be an effective advocate for property management. This effort will take all of us. The executive Committee and I have been studying how other associations with outstanding PAC donations do it and I have observed some things which I want to share. Associations who are good at PAC fundraising have good staff, just like we do, but they don’t rely solely on their staff. They assign a core group, usually the government affairs committee, and charge them to conduct fundraising events and meetings.

One association I know has a meeting where 400 people attend a lunch and they raise $50,000. The way they do it is: First, a core group of people commits to attend and get 5 others each to attend. Second, companies that contribute make sure they attend, bring checks and they also invite their competitors to come and be involved as well. They challenge people and make it a competition. Third, they constantly educate others about the association’s accomplishments and importance to their business. This year I would like to ask for

your help. I would like to ask you to attend one of our fundraisers and not just bring a check, but bring your peers and their checks too. Also, talk about the successes of our industry and how essential the UAA is to our continued success in business. I would also ask you to challenge landlords and property managers you know to participate and contribute. Tell them how much you contribute and ask them to do the same or more. Together is the way we will be even more successful than we have been in the past.

UTAH

Trade Show...continued from front page

NTN SecureMobile

Gallivan Photography

standing of basic apartment guidelines” said UAA Executive Director Paul Smith. This year it was also our privilege to have ‘the most trusted name in Utah’, Bill Gephardt, be our Key keynote speaker. Among other things Bill spoke about the basics of making yourself trustworthy and ethical business leaders and how to avoid complaints. This, as well as the advice and experience of others, allowed attendees to walk away from the Education Conference with an even higher bar to set than before. Even though individuals left well informed and prepared for leadership responsibilities does not me we didn’t have fun. In fact, it was just the opposite. This year’s Fair Housing Education Conference and Trade Show was themed ‘rent-a-palooza’ (music & rock theme). Exhibitors and attendees dressed up in all different styles of wardrobes from 80’s hair-band attire, to 70’s bell bottoms. Sharing in many laughs as well as picture taking. The vendors at the Trade Show did an exceptional job at creating an exciting yet informative environment. In the mist of all the ‘rock and roll’ individuals were entered into drawings, played games, got massages and even shot paint ball guns as they learned about what vendors had to offer, and how the vendors companies can aid their

NTN SecureMobile®

businesses. At the end of the night, many individuals received thousands of dollars’ in prizes and everyone walked away with a smile. The 2014 Fair Housing Education Conference and Trade Show was outstanding. All of the goals were met and exceeded. Individuals had a great time, and came away more informed and prepared than before. “As a Supplier/Vendor supporting the Utah Apartment Association, I was both impressed and excited to see this years' Trade show and education conference so well supported. As the growth continues, Redi Carpet will continue to be a supporting Sponsor of the Trade Show and the various programs and functions of the Utah Apartment Association.” Said Rick T. Spohn. The Utah Apartment Association would like to extend a special thanks to Its Board of Directors and the UAA Events Committee. As well as all the other individuals, exhibitors and companies who make the Fair Housing Education Conference and Trade Show possible year after year. We look forward to working with those involved in the rental housing industry, as we continue to move forward in future trade shows and strengthening the industry as a whole.

The best things in life are free National Tenant Network’s Free iPad App can provide you with secure applicant screening, literally at your fingertips. Enjoy the same great service, rigorous screening and realiability that NTN offers through NTNonline.com with this convenient App.

NTN Corporate Offices NTN Corporate 800-228-0989 ntn@ntnonline.com 800-228-0989 www.ntnonline.com

Offices

ntn@ntnonline.com www.ntnonline.com

UTAH 26180-2014.13.indd 1

Rental Housing Journal Utah • May 2014

Download today from the Apple App Store and screen applicants anywhere, anytime!

PROFESSIONAL PUBLISHING, INC

3/26/14 5:10 PM

5


UTAH PRODUCTS & SERVICES GUIDE The following companies support the rental housing industry by funding education, government affairs and supporting activities. We encourage you to give them an opportunity to earn your business first. Listing in this guide does not constitute endorsement by the UAA. You are encouraged to check references and get bids in writing. 1031 EXCHANGE

Zions Bank/Exchange Services LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-1031

24 HRS/AFTER HOURS EMERGENCY SVC

ServiceMaster by Restoration Xperts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-310-8565

ACCOUNTING

Accounting and Tax Services, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8018930333 Bouwhuis, Myron . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-1357 J & K Accounting & Financial Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-755-6027 JM Accounting and Tax Services, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-893-0333

ADVANCE LOANS

Check City . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-858-0331

ADVERTISING

Apartments.com . . . . . . . . . . . . . . . . . . . . . . . . . . 888-658-RENT Apartment Guide of Greater Salt Lake . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-8858 Apartments For Rent Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-352-4957 Apartment Radar . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-901-0237 Call Source . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-500-4433 Media One of Utah, A Newspaper Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-204-6274 Move.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-688-4542 Rent.Com, an Ebay Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 310-586-9521 U of U Off Campus Housing Svc . . . . . . . . . . . . . . . . . . . . . . . . . . . 434-817-0721 WebListers . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-784-2155

AFTER HOURS EMERGENCY

Alpine Cleaning & Restoration Specialists, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-563-3707

ALL NATURAL FERTILIZER

Oasis Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-4997

APARTMENT RENTAL GUIDES

Simply Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-201-9004

APPLIANCE/ELECTRONICS

RC Willey . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-622-7400

APPLIANCES

Appliance Parts Company . . . . . . . . . . . . . . . . . . . .480-755-0007 EXT 241 Appliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004 Precision Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-7033 Reliable Parts . . . . . . . . . . . . . . . . . . . . . 801-486-2357 x 2108

ASPHALT MAINTENANCE

Precision Asphalt . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-991-0158

ASPHALT SERVICES

Big Red Asphalt Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-2051 Kilgore Paving And Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-382-6575 Preferred Paving . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-908-6622 T & N Asphalt Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-1626

ATTORNEY

Arnold & Wadsworth . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-475-0123 Breglio Law Office . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-560-2180 David W Steffensen . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-263-1122 Froerer, Hunter & Ahlstrom, PPLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-389-1533 Jeffs & Jeffs PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-373-8848 Jeremy M Shorts Esq . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-610-9879 Law Offices of Kirk A Cullimore . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-6611 LeBaron & Jensen, P.C. /Fast-Track Evicti . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-773-9488 Merrill, Walter . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-682-8037 Rinehart Fetzer Simonsen & Booth, PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-328-0266 Richards, Kimble, & Winn, PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-274-6800 Scalley & Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-7870 Smith Knowles, P.C., Kenyon D. Dove . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-476-0303 Utah Eviction Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-6600

AUTOMATED GATES

Community Controls . . . . . . . . . . . . . . . . . . . . . . . . . 972-4331 x2010

BANK SERVICES

Key Bank Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-297-5825 Washington Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-366-2265

BANKING

Wells Fargo Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-1237

BACKGROUND CHECKS

CoreLogic SafeRent . . . . . . . . . . . . . . . . . . . . . . . . . . . 702-839-1736 LexisNexis . . . . . . . . . . . . . . . . . . . . . . . . . . . 678-694-2798 On-Site.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 619-540-7828 PeopleTrail, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-307-4100 RentGrow . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-736-8476 Renting Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-674-9181 Right Renter LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-754-9900 Utah Apartment Association . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-5619 Victig Background Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-886-5644 Western Reporting, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-308-0005

BATHROOM RENOVATION

Bath Fitter . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-748-4200

BATHTUB & TILE REFINISHING

Miracle Method . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-295-1101 Surface Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5275

BLINDS

Dun-Rite Blinds . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-2536

CABLE TELEVISION

DRAIN CLEANING

Orbit Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-466-9040

GRAFFITI PROTECTION

Precision Concrete Cutting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-0025 Professional Drain Service LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-963-0910

CARPET AND FLOORING

Fibers, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-2300 Flooring Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-604-6123 Griffith Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-395-0887 Popp Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-0077 Redi-Carpet . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-7922 Shaw Industries Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-667-2504 Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-9981 Southwest Flooring . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-438-4889 TB&J Warehouse, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-208-1913

Superior Coatings . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-4378

HANDYMAN

Casal's Handyman Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-707-6847

ELECTRICAL

All Pro Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-874-7098 Charger Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2420 Gipco Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-3320

HEATING & AIR

Air Cold Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3580 Air Design Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-264-8292 Alta Air Conditioning & Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-397-2583 Johnstone Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-486-4401 Precision Heating & Cooling Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-8150 SwampTech, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . `801-747-1150

ENERGY CONSERVATION/SAVINGS

Questar ThermWise . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-719-0753 Rocky Mountain Power Cool Keeper . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-298-2459

FENCING

SimTek Fence . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-9336

CARPET CLEANING

HVAC SERVICES

Humphrey Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-2757 RPM Home Energy Savings Program . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636

FINANCIAL ADVISOR

Cliffs Personal Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-673-1777 Dirt Away . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-726-0308 Double Take Carpet Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-377-1107 Venturi Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8100

Marcus & Millichap . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-736-2600 Utah Community Reinvestment Corp (UCRC) . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-0011 The Madison Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-785-8350

HVAC SUPPLIES

Contractors HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-8565

FIRE EXTINGUISHER

CLEANING COMPANY

Sure Fire Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-252-6188

COLLECTION SERVICES

Simplex Grinnell . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-9406 Statefire DC Specialties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-288-2100

All Green Cleaning Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-4846

INSPECTIONS

Albion Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-548-6347 Rental Property Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . 541-868-7747

FIRE PROTECTION

Link Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990 National Credit Systems, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-515-6858 NCS, Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-598-1466 North American Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-741-8982 Outsource Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-355-4766 Wakefield & Associates, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-537-2900

INSULATION

PeachTree Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-0873

FITNESS EQUIPTMENT

INSURANCE

Advanced Exercise Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-510-4419 Fitco, Fitness Center Outfitters . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-933-4826 FitLogistix . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-347-7727

American Family Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571 Anderson-Lym Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1551 Craig Thomas Insurance Agency, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1188 Day Clark Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-8704 Kandace Meyer . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571 Poulton Insurance, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-4477 Wells Fargo Insurance Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-4416

FLAGS, POLES, & BANNERS

COLLECTIONS

Colonial Flag . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-562-0123 Designs In Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2281

Rent Recovery Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-335-0119

COMMUNICATIONS

FOUNDATION REPAIR

A 3 Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-699-4199 Qwest Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-575-1098

Davenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302 Interwest Foundation Repair & Lifting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-492-3503

CONCRETE

INTERNET

MSD Datastream . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796 Pingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094 Sky Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-0022 Windstream Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-993-5512

FURNITURE RENTAL & SALES

Advanced Concrete Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-7783

CORT Furniture Rental . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-984-2678

CONSTABLES

GAS SERVICES

Wasatch Constables . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-392-9400

INTERNET MARKEING

Questar Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-324-5159

CONSTRUCTION

Pingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094

GENERAL CONSTRUCTION

Capital Improvement Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-223-6100

INVESTMENTS

Davenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302 IPS, LLC 'Your Handyman' . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-302-2555

DEBT RECOVERY

Link Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990

Salt Lake Real Estate Investors Assoc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-645-6405

IRRIGATION

GOLF CARS

DEFAULT INSURANCE

Mountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050

Intermountain Golf Cars . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8828

Leaseterm Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 378-206-2910

The History of the UAA Newspaper

By Taylor Smith

I

n June of 1937 a somewhat skeptical board of directors authorized the publication of The Apartment Journal (the forerunner of this newspaper) on the condition that the publication be completely supported by advertisements. By the time the

100th issue was published in November of 1945, the Journal had proved its worth, with a circulation that had grown to include most apartment offices in the Wasatch front, every hotel and motel in Utah and Nevada, all of the realtors in Ogden, Provo and Salt Lake, as well as “several hundred other persons.” In an era dominated by print media the journal became a major source of income for the association, and one of its most time consuming tasks. Times are changing, but what is not changing is that the UAA will continue to bring useful and valuable information to you, whether through our newspaper, website, e-mail updates or social media accounts.

UTAH

Gary’s Handyman Plus • • • •

Carpentry Drywall (hang, tape, texture) Painting Doors (interior/exterior)

• Flooring (wood/tile) • Concrete Coatings (color, stamp, or texture)

• Fences (vinyl and wood)

(435) 680-3095 Licensed and Insured with over 30 years in business! 6

Rental Housing Journal Utah • May 2014


RENTAL HOUSING JOURNAL UTAH LANDSCAPE MAINTENANCE

Ace Property Maintenance L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-4333 Aeroscape . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2383 Affordable Care and Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-637-1557 Bee Green Fertilizing Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796 Cascade Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-228-0647 Kimball Property Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-3351 Landscape Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-261-1733 Lawn Butler . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-916-1214 Pro-Turf Landscape Services LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-692-3186 Suncrest Commercial Landscaping . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-2727 Total Landscape Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-512-1663 ValleyCrest Landscape Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-561-7541

LANDSCAPING SERVICES

Affordable Lawn Care & Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-999-4347

LAUNDRY EQUIPMENT

Appliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004 Azuma Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-707-1188 Evans, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6580 Hainsworth Laundry Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-636-1622 Mac Gray . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-9176 Mendenhall Equipment . . . . . . . . . . . . . . . . . . . . . 801-298-1133 xt 111

LEAD BASED PAINT REMEDIATION

Salt Lake County Lead Safe Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-468-2077

MAINTENANCE SUPPLIES

Ferguson Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3500 HD Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-824-2941

MANAGEMENT COMPANY

Horizon Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-939-6033

MARKETING

Scentair . . . . . . . . . . . . . . . . . . . . . . . . . . . 760-443-9705

MOVE IN GIFTS

Chelsies Move In Gifts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-835-3274

ODOR REMOVAL

BioSweep of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-550-9764 Fresh Aire Air Fresheners . . . . . . . . . . . . . . . . . . . . . . . . . . 801-877-5888 ScentAir . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-897-5931

PAINT

Kwal Paint, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-259-3074 PPG Paint . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-8465 Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-809-2569

PAINTING

Alpine Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-721-5007 CertaPro Painters . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-1027

Empire Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-680-4495 Executive Coatings & Contracting, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-300-6786 Five Star Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-386-0000 Unforgettable Coatings of Utah, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-753-8737

PARKING

Parking Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-671-1803

PARKING ENFORCEMENT

Downtown Parking Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-473-8848

PEST CONTROL

Advanced Pest Control Services Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-292-1950 Eradicare Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-393-7378 JS Property Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-0171 Preventive Pest . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-5590 Terminix . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-9511 Thorn Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-626-1156

PLAYGROUNDS

Big T Recreation . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-572-0782

PLUMBING

Budget Plumbing & Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-5775 Moen Faucet . . . . . . . . . . . . . . . . . . . . . . . . . . . 720-346-5138 Mountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050 Plumbing Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-831-0045 Rescue Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-2097 Robert W Speirs Plumbing, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-0522 Roto-Rooter . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-5278 Rush Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-233-8342

POOL & SPA EQUIPMENT & SERVICE

Aquatech . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-0120 Precision Pools & Spas . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-2212 Swim Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-1707

PRINTING

Delta Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-541-5535 Nine Lives Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-9999

PROPERTY MAINTENANCE

Bee Green Fertilizing, Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796 Mountain West Property Solution Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-4489 NeighborWorks Provo . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-5820 Peak Property Solutions Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-775-7325 The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-427-6924 Z3Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4400

PROPERTY MANAGEMENT

Action Property Management & Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-1801 Advanced Solutions Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-8226 Allison-Shelton Real Estate Services, AMO . . . . . . . . . . . . . . . . . . . . . . . . . . . 602-474-3572

Alliance Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-391-3913 Bristlecone Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-349-2585 Century 21Gage Froerer & Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-621-0521 Century 21 McAffee . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-943-9386 Coalition Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-649-4994 Colemere Realty Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-8192 DBA Re/Max West Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-787-1111 Desert Sage Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-0949 Fortress Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-788-7691 Guardian Property Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-6878 JEM Property Management & Sales LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-586-4415 Jensen Property Management & Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-628-1678 Ledingham Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-293-1830 Lone Peak Realty & Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-268-1087 Manor Service Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-322-3373 Miller & Company Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-7922 Professional Realty Services , L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-450-8432 Real Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-4200 Real Property Management - West LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-5508 Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4661 Safeguard Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-9339 The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636 Tier One Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-898-6909 Utah Investors Realty . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-0220 Utah's Prime Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-627-1132 Vision Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-3875 Western National Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 949-862-6292 Welch Randall Realty . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-399-5883

PROPERTY MANAGEMENT SOFTWARE

AppFolio . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-1536 Inspeckd.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-5551 Property Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-826-9700 RealPage, Inc . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015 Smart Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-723-8645 Tenant Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-860-6475

REAL ESTATE SERVICES

Apartment Realty Advisors . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-1221 Coldwell Banker Gold Key Realty Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-753-8824 Equity Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-608-8610 Home Basic Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-830-1500 ManageCo . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-0800 WJ Bradley Mortgage Capital Corp . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-613-3761

RENT PAYMENTS

SteadyPay Payment Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 270-706-6222

Evictions in Weeks, Not Months!

RENTAL LISTINGS

Dogfriendlyrental.com . . . . . . . . . . . . . . . . . . . . . . . . . . 801- 230-4724

RENTAL WEBSITE

Propertypond.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5400 Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-508-4661

RENTERS INSURANCE

Assurant Specialty Property . . . . . . . . . . . . . . . . . . . . . . . . . . . 770-763-1000 ePremium Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-319-1390 Evolutions Insurance Brokers . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-585-2853 Renters Legal Liability LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-994-0237

SALT

The Salt Depot . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-282-1250

SCREENING

The Screening Pros, LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8184445252

SIGNS

Sign-A-Rama . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576

SUB-METERING

NWP Services Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . 402-421-1668

TELEVISION

RESIDENT SUPPORT

Comcast . . . . . . . . . . . . . . . . . . . . . 801-485-0500 x2658 Direct TV . . . . . . . . . . . . . . . . . . . . . . . . . . . 818-449-4475

RESTORATION COMPANIES

Concierge Waste Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-971-0719 WSI Of Utah LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-713-1306

Family Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-955-9110

Belfor Property Restoration . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-936-1212 Servpro of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-5228 Utah Disaster Kleenup . . . . . . . . . . . . . . . . . . . . . 888-utah-udk ext 363

TRASH VALET & RECYCLING

TREE SERVICE

Diamond Tree Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1749

RETAIL

Reliable Tree Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-7996

ROOFING

ValetWaste . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327

Shop 24 Global . . . . . . . . . . . . . . . . . . . . . . . . . . . 316-755-5880 American Roofing Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-269-1276 Kimball Roofing . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-657-9991 Olympus Roofing Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-975-7663 Whitaker Roofing Services, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1681

SECURITY

Addtech Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 801-414-9342 Kane Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-678-9384 Northern Utah Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-985-9462 Pacific National Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-596-1272 Securitas Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-5678

SECURITY DEPOSIT ALTERNATIVE

SureDeposit . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-531-7873

WASTE REMOVAL

WASTE MANAGEMENT

Ace Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 801.363.9995 Allied Waste/ BFI . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-6032 Tiger Sanitation . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-2287 Valet Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327 Wasatch Trash Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-207-8292 Waste Away Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-987-0750

WASTE SERVICES

Bin There Dump That . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-888-4676

WATER SYSTEMS

Water Evolution Technologies, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-623-3127

WEBSITE DESIGN

SHOPPING SERVICE

B5 Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-794-0020

SIGNS

Wilmar Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . 856-533-3150

Shop24 Global LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-284-3693 Hightech Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6464 Sign-a-rama . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576

SMOKE FREE MULTI-UNIT HOUSING

Salt Lake Valley Health Department . . . . . . . . . . . . . . . . . . . . . . . . . . . 385-468-3835 Utah Department Of Health . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-538-6754

SNOW REMOVAL

WHOLESALE SUPPLIERS WINDOWS

Advanced Window Products . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-866-8000

WINDOWS & DOORS

Peachtree Windows & Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-1255 Simonton Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-903-5739

Streamline Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-1197

SOFTWARE

Real Page, Inc. . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015

HARDY MFG.

STAIRS ARE OUR SPECIALTY NOT A SIDE LINE

We can replace your old treads with the best tread on the market. Stronger mix, fiber mesh and waterproofed from the inside, finished with a Salt & Water barrier. No problem using salt or melting compounds. Our treads carry a 6 year warranty!

ON

VALLEY, METRO, ARIZONA APT

Salsbury Indu

Repairs to any metal items such as stringers, railings, handrails and gates. Call the folks who specialize in stairs and all metal products on your property.

HARDY MFG. has been in Utah 30 years

801-280-0671

Jan, Mar, May, Jul, Sep, Nov,

RMIS Certified Licensed and Insured

Law Offices of

www.hardymfg.com

The Industry Leader in Quality

Jeremy M Shorts LLC

• Call for a FREE Landlord Consultation • Visit our website for FREE Notices & Forms

UAA Members!

Jeremy M Shorts Jeremy M Shorts Attorney at Law Jeremy M Shorts Attorney at Law Jeremy M Shorts Attorney at Law

We will pay your $75 court filingAttorney fee at Law Use This Code: UAA-1010 : Phone: 801-610-9879 801-610-9879 : 801-610-9879 801-494-2058 ::: 801-610-9879 801-494-2058 Fax: 801-494-2058 jeremy@utahevictionlaw.com 801-610-9879 ::: 801-494-2058 jeremy@utahevictionlaw.com :: 801-494-2058 www.utahevictionlaw.com jeremy@utahevictionlaw.com : info@utahevictionlaw.com www.utahevictionlaw.com jeremy@utahevictionlaw.com :: www.utahevictionlaw.com : www.utahevictionlaw.com www.utahevictionlaw.com

P.O. Box 971233 P.O. Utah Box 971233 Orem, 84097 P.O. Box 971233 Orem, Utah 84097 P.O. Box 971233 Orem, Utah 84097 Orem, Utah 84097

Contact Us Today for a Free Catalog!

Order Factory Direct! 1010 East 62nd Street, Los Angeles, CA 90001-1598 Phone: 1-800-624-5269 • Fax: 1-800-624-5299

Shorts Law UAA Ad-gray.indd 1 Rental Housing Journal Utah • May 2014

12/4/13 10:34 AM

7


KEEP YOUR PROPERTY PROFITABLE The benefits of smoke-free housing include lower maintenance costs, a decrease in fire hazard, and an increase in tenant satisfaction. To learn more about what you can do to go smoke-free, call the Utah Department of Health at

801.538.6754 or visit tobaccofreeutah.org/muh-intro.html

GO SMOKE-FREE

8

Rental Housing Journal Utah • May 2014


Utah Rental Housing Journal May 2014