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COMPANY PROFILE      

   

 

PROMAX Services Founded and Directed By: Glenn Porter & Donna Porter Unit 1, 94-96 Grimshaw Street, Greensborough VIC 3088 T: 1300 PROMAX (776629) E: info@promaxservices.com.au  


….  PROfessional  Services  delivered  with  MAXimum  value     TABLE  OF  CONTENTS     INTRODUCTION  .......................................................................................................................................................  3   OUR  PURPOSE  ..........................................................................................................................................................  3   OUR  VISION  ..............................................................................................................................................................  3   COMPANY  HISTORY  .................................................................................................................................................  4   SUMMARY  OF  SERVICES/DIVISIONS  ........................................................................................................................  4   MEMBERSHIPS  &  ASSOCIATIONS  .............................................................................................................................  4   CHARITABLE  SUPPORT/DONATIONS  ........................................................................................................................  4   QUALITY  ASSURANCE  ...............................................................................................................................................  5   COMPANY  INFORMATION  .......................................................................................................................................  6   CONTACT  INFORMATION  .........................................................................................................................................  6   OUR  SERVICES  ..........................................................................................................................................................  7   MECHANICAL  WORKS  ...........................................................................................................................................  7   ACCESS  WORKS  ....................................................................................................................................................  8   FAÇADE  WORKS  ...................................................................................................................................................  9   REMEDIAL  WORKS  ..............................................................................................................................................  10   OPERATIONAL  SOFTWARE  .....................................................................................................................................  11   WHY  PROMAX  ........................................................................................................................................................  11   ORGANISATIONAL  CHART  ......................................................................................................................................  13   KEY  PERSONNEL  .....................................................................................................................................................  14   SKILLS  &  TEAM  .......................................................................................................................................................  17   HUMAN  RESOURCES  ..............................................................................................................................................  17   QUALIFICATION  &  INDUSTRY  TRAINING  ................................................................................................................  17   INTEGRATED  MANAGEMENT  SYSTEM  ...................................................................................................................  18   SAFETY  CULTURE  ....................................................................................................................................................  18   CUSTOMER  SATISFACTION   ....................................................................................................................................  18   HSEQ  POLICY  STATEMENT  .....................................................................................................................................  19   RISK  MANAGEMENT  ..............................................................................................................................................  20   SWMS  PREPARATION  .............................................................................................................................................  21   INSURANCE  ............................................................................................................................................................  22   INSURANCE  ............................................................................................................................................................  23   CERTIFICATIONS  .....................................................................................................................................................  24      

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Review  Date:  January  2014    


….  PROfessional  Services  delivered  with  MAXimum  value   INTRODUCTION   Promax  services  is  a  specialist  multiple  trade  building  maintenance  company  which  operates  within  Victoria  and   in  particular  within  Melbourne  CBD.  With  extensive  experience  working  in,  on  and  on  top  of  high  rise  buildings  we   offer  services  to  the  facilities  management  industry  both  commercial  and  industrial  buildings.       Promax   services   has   four   division   which   concentrate   on   particular   areas   of   a   building   but   quite   often   draw   resources  from  other  division  due  to  the  particular  skill  sets  within  the  division  or  because  additional  hands  are   required   to   ensure   a   project   is   completed   on   time   and   on   budget.     Further   Promax   has   a   pool   of   approved   subcontractors  and  suppliers  we  engage  for  special  projects.     The   owners   of   PROMAX   have   deliberately   concentrated   on   refining   systems   and   procedures   to   ensure   the   company’s   growth   does   not   compromise   the   high   quality   of   service   and   safety   standards   the   company   prides   itself   on.   Through   hard   work   and   determination   PROMAX   will   maintain   high   standards   while   keeping   a   competitive  edge  which  delivers  real  value  to  their  customers.       The   Directors   at   PROMAX   will   continue   to   demand   excellence   from   themselves   and   staff   and   are   focused   on   becoming  the  industry  leaders  in  all  aspects  of  PROMAX  business.       PROMAX   Services   has   a   combined   industry   experience   of   well   over   60   years.   The   owners   and   staff   at   PROMAX   know  what  it  takes  to  run  a  successful  company  that  is  operating  in  a  high  risk  and  highly  regulated  industry.  With   this  in  mind  PROMAX  has  been  established  with  clear  purpose,  vision  and  values.     OUR  PURPOSE     To  provide  multiple  trade  services  with  skill  and  absolute  passion  that  benefits  not  only  our  shareholders  but  as   importantly  our  customers,  our  community  and  our  people.       OUR  VISION   To  remain  market  leaders  through  leadership  and  total  commitment  to;   Safety  –  to  know  that  every  employee  or  subcontractor  will  return  home  safely  every  day  and  that  any   persons  being  a  customer  or  passer-­‐by  coming  into  close  proximity  to  any  of  our  works  will  stay  well  out   of  harms  way.   Customer  Focus  –  being  integral  to  our  customer’s  success.   Our  People  –  we  will  recognise,  support  and  mentor  individual  career  goals  through  internal  and  external   training  and  effective  communications.   Innovative  Spirit  –  continually  encourage  the  company’s  culture  of  constant  improvement  with  a  mindset   of  delivering  outstanding  service  by  leveraging  off  technologies  and  knowledge.     OUR  VALUES   Integrity  –  We  act  honestly,  consistently  and  ethically  at  all  times  and  circumstances.   Innovation   –   We   constantly   strive   for   new   and   better   ways   of   undertaking   tasks,   by   creating   new   or   improved  services,  processes  and  solutions  that  are  valued.   Collaboration   –   We   share   and   leverage   our   collective   talents   to   achieve   great   results   together   by   actively   working  with  others  to  achieve  shared  goals  and  create  greater  value.   Accountability   –   We   do   what   we   say   we   will   do   and   trust   that   others   will   do   their   job   by   accepting   responsibility  for  and  delivering  on  obligations.   Care  –  We  protect  and  enhance  with  vigour  the  wellbeing  of  our  people,  communities  and  environment   by   acting   with   compassion   towards   others   and   to   protect   and   enhance   the   communities   and   environments  in  which  we  work.    

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….  PROfessional  Services  delivered  with  MAXimum  value   COMPANY  HISTORY   PROMAX  Directors,  Glenn  and  Donna  Porter  have  spent  most  of  their  career’s  providing  various  maintenance  and   repair  services  to  commercial  and  industrial  buildings.  The  name  PROMAX  was  conceived  by  the  founders  while   discussing   what   it   was   they   wanted   the   company   to   exemplify   and   what   they   as   individuals   were   known   for.     ‘PROfessional  Services  that  delivers  MAXimum  value  to  clients’  and  the  name  was  developed.       PROMAX  has  established  its  systems  and  processes,  with  our  pending  accreditation  from  SAI  Global  for  Quality,   OH&S   and   Environmental   aspects   by   March   2014.   We   have   the   latest   operational   software   deployed   through   mobile  devices  for  all  field  technicians.    Service  delivery  and  quality  is  what  PROMAX  is  renowned  for.       Our   people   have   been   hand   selected   on   their   proven   track   history,   their   skill   and   knowledge   as   well   as   their   commitment   to   the   company’s   vision   and   natural   alignment   to   our   values.   They   are   experienced   in   providing   exceptional   service   in   the  commercial   and   industrial   property   industry.   Our   team   will   enhance   our   historical   safety  record  and  positive  culture  towards  business  with  these  benefits  flowing  through  to  our  clients  on  a  daily   basis.       SUMMARY  OF  SERVICES/DIVISIONS   Mechanical   Works  

This  team  of  tradesmen,  electricians,  mechanics  and  fitters,  provide  services  to  Building   Maintenance  Units  (BMU’s),  Hoists,  Cranes,  Dock  levellers,  Chair  Lifts  and  Moving  roofs.    

Façade     Works    

This  team  of  semi-­‐skilled  staff  and  rope  access  technicians  provide  high-­‐rise  Window   Cleaning,  Façade  repairs  and  maintenance  such  as  glass  replacement  and  window  caulking.  

Access     Works  

This  team  of  tradesman  install  Fall  arrest  and  rope  access  Anchors,  Static  lines,  Walkways,   Ladders  and  Handrail  plus  Height  safety  equipment  annual  testing  and  certification.  

Remedial     Works    

Installation  or  refurbishments  of  amenities,  Electrical  upgrades,  Plumbing  upgrades,   Painting,  Tiling,  Suspended  Ceiling  upgrades,  Concreting  and  Floor  coverings.  

  MEMBERSHIPS  &  ASSOCIATIONS   • SAI  Global  Limited   • Master  Builders  Association   • CM3  Contractor  Management     • ICIX  Contractor  Management   • Facility  Management  of  Australia   • Australian  Standards  Board  Sub-­‐committee  to  AS2550.13   • Energy  Safe  Victoria   • Alternative  Technology  Australia   • Australian  Rope  Access  Association   • CPA  Australia     CHARITABLE  SUPPORT/DONATIONS   • Variety  –  the  children’s  charity   • World  Vision  –  sponsorship            

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….  PROfessional  Services  delivered  with  MAXimum  value   QUALITY  ASSURANCE   PROMAX  Services  is  a  processed-­‐focused  company.  We  believe  there  are  always  reasonable  practical  steps  and   controls  that  should  be  placed  to  reduce  if  not  eliminate  risk.  Our  people  are  clear  on  what  a nd  how  any  situation   should  be  handled.  Our  people  are  confident  in  our  systems  and  processes,  confident  in  the  work  they  provide   you  and  will  ensure  compliance  with  current  regulations  and  legislation  while  acting  in  the  same  manner,  as  the   Directors  of  PROMAX.     To   stay   true   to   our   vision   PROMAX   Services   has   engaged   SAI   Global   as   a   trusted   third   party   auditor   to   review   our   systems   and   processes   and   will   gain   accreditation   to:   ISO9001:2008   –   Quality,   ISO14001:2004   –   Environmental   and  AS/NZS4801:2001  –  Health  &  Safety.     PROMAX’s   Integrated   Management   System   had   their   successful   pre-­‐audit   in   January   2014   and   has   been   recommended  for  full  certification.       The   scope   of   this   integrated   management   system   applies   to   activities   performed   at   PROMAX   and   customer   facilities  and  addresses  the  requirements  of:     AS/NZS  ISO  9001:2008  Quality  Management  System  (excluding  Clause  7.3  Design  &  Development)   AS/NZS  4801:2001  Occupational  Health  &  Safety  Management  System   AS/NZS  ISO  14001:2004  Environmental  Management  System    

      ISO  9001:2008  -­‐  Quality     Licence  No:  QMS40577   Pre-­‐audit  completed:  21st  January  2014   Certification  audit  date:  11th  March  2014     ISO  14001:2004  -­‐  Environmental   Licence  No:  EMS40249   Pre-­‐audit  completed:  21st  January  2014   Certification  audit  date:  11th  March  2014     AS/NZS  4801:2001  –  Health  &  Safety   Licence  No:  HSM40320   Pre-­‐audit  completed:  21st  January  2014   Certification  audit  date:  11th  March  2014  

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….  PROfessional  Services  delivered  with  MAXimum  value   COMPANY  INFORMATION   Company  Name    

DAGZ  Pty  Ltd  ATF  The  Porter  Family  Trust  

Trading  Name    

PROMAX  Services    

Incorporated    

1st  January  2011  

Directors  

Glenn  Porter  and  Donna  Porter  

Address  

Unit  1,  94-­‐96  Grimshaw  Street,  Greensborough  VICTORIA,  3088  

Postal  Address    

Unit  1,  94-­‐96  Grimshaw  Street,  Greensborough  VICTORIA,  3088  

Telephone    

1300  PROMAX  (77  66  29)  

Facsimile    

Not  applicable  

Email  for  Sales  &  Work  Orders  

info@promaxservices.com.au

Email  for  Remittance  Slips  

admin@promaxservices.com.au  

URL    

www.promaxservices.com.au    

ABN  

78  469  762  160  

ACN  

146  127  442  

 

  CONTACT  INFORMATION                   Director    

 

       

Name    

Glenn  Porter    

Position    

Managing  Director  

Email  

glenn@promaxservices.com.au  

Telephone    

0459  262  066  

Director    

 

 

 

Administration    

Donna  Porter  

Beverley  Barrot  

Finance  &  Quality  Director  

Administration  Manager    

donna@promaxservices.com.au  

bev@promaxservices.com.au  

0400  262  064  

1300  77  66  29  

   Mechanical  Works  (BMU,  Cranes  &  Hoists  and  Moving  Roofs)   Name    

Lee  Dwinger  

Justin  Green    

Position    

Project  Manager  

Senior  Technician  

Email  

lee@promaxservices.com.au      

justin@promaxservices.com.au  

Telephone    

0430  940  701  

0488  226  333  

   Access  Works  (Height  Safety  installation,  testing  and  certifications)   Name    

Lee  Dwinger  

Chris  Hashmi    

Position    

Project  Manager  

Senior  Technician    

Email  

lee@promaxservices.com.au  

Telephone    

0430  940  701  

chris@promaxservices.com.au  

 

0403  679  152  

 

 Façade  Works  (High-­‐rise  Window  Cleaning,  Rope  Access  works  and  Facade  inspections)   Name    

John  Brooks  

Donna  Porter  

Position    

Project  Manager  

Contract  Manager    

Email  

john@promaxservices.com.au  

Telephone    

0459  559  007  

 

donna@promaxservices.com.au   0400  262  064  

   Remedial  Works  (Building  upgrade  and  repairs,  Electrical  works  and  Façade  Rectifications)   Name    

Glenn  Porter  

Pending  

Position    

Project  Manager  

Project  Coordinator  

Email  

glenn@promaxservices.com.au  

tba@promaxservices.com.au  

Telephone    

0459  262  066  

TBA  

 

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….  PROfessional  Services  delivered  with  MAXimum  value   OUR  SERVICES     MECHANICAL  WORKS    

BMU’s,  Hoists  &  Cranes     Specialising  in  the  Maintenance  &  Repairs  of  Building  Maintenance   Units  (BMU’S)  is  what  the  staff  at  Promax  Services  is  known  for.       This  division  consists  of  trade-­‐people  that  have  chosen  the   disciplines  of  Electrical,  Mechanical  /  Hydraulic  Fitting.        

   

  Mechanics     Our  Mechanics  and  Fitters  have  worked  extensively  with  motors,   bearings  and  hydraulics.       Our  team  is  one  of  the  most  experienced  in  Melbourne  and  has   extensive  knowledge  of  all  makes  and  models.        

 

 

Electricians     Our  Electricians  will  not  only  be  required  to  have  a  strong  knowledge   of  control  equipment  such  as  relay  logic  and  programmable   controllers  but  a  strong  knowledge  of  Light  &  Power  regulations  and   Standards.    

 

Moving  Roofs     Promax  Services  has  extensive  experience  within  its  team  on  all   the  moving  roofs  in  Melbourne;  Etihad  Stadium,  Rod  Laver  Arena   and  Hisense  Arena.      

Project  Management     Promax  Services  has  a  professional  approach  to  project  management   and  implements  Safety  Management  Plans  for  all  contracted  works   according  to  client  specifications.      

Contract  management  also  includes  a  detailed  Safe  Work  Method   Statements,  maintenance  requirement  and  planners.    

 

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….  PROfessional  Services  delivered  with  MAXimum  value   ACCESS  WORKS      

Design,  Installation  &  Certifications     Promax  Services  have  qualified  staff  that  are  able  to  design   your  fall  arrest  and  access  needs  to  ensure  compliance  to   AS/NZS  1657,  AS/NZS  1891  &  AS/NZS  4488.  All  installations   are  tested  and  certified  on  completion  with  full  reporting;   User  Manual  and  Layout  plans  delivered  where  required.       Promax  Services  are  approved  installers  of     Sayfa  Systems,  Uni-­‐Rail  (Capital  Safety)  and  Tractel   engineered  products.    

 

Project  Management     Promax  Services  has  a  professional  approach  to  project   management  and  implements  Safety  Management  Plans   for  all  works  exceeding  $20,000  and  where  our  hazard   identification  deems  necessary  for  good  practice.      

Safe  Work  Method  Statements,  Gant  charts  and  site   induction  processes  for  all  internal  staff  and  subcontractors   are  minimum  pre-­‐requisites  for  all  Promax  run  projects.      

 

Anchors,  Walkways,  Ladders  &  Handrails     Gaining  safe  access  to  the  rooftop  of  your  building  and  safe   access  to  the  façade  is  where  this  division  comes  into   action.  With  the  ability  to  install  ladders,  walkways  and   guard  railing  as  well  as  installing  and  certifying  anchor   points  for  either  fall  arrest  or  work  positioning.       The  team  will  also  complete  the  annual  inspection;  testing   and  certification  of  your  existing  equipment  to  ensure  you   stay  compliant  with  AS/NZS  1891.4  and  AS/NZS  4488.2.    

Divisional  Skills       The  access  division  consists  of  trade  people  disciplined  in   the  field  of  Boiler  Making  (Welder)  or  Carpentry.       All  CAD  drawings  are  completed  by  one  of  our  specialised   contractors.  

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….  PROfessional  Services  delivered  with  MAXimum  value   FAÇADE  WORKS    

Façade  Services     Promax  Services  offers  High-­‐rise  Window  Cleaning,   Façade  inspections,  glass  rejuvenation  and   replacement,  architectural  cladding  maintenance  such   as  Alucabond  and  stainless  steel  polishing.       Other  services  include  high-­‐pressure  cleaning,  gutter   cleaning  and  general  maintenance  works.    

   

Divisional  Skills     The  façade  works  division  consists  of  semi  skilled   trade  people  trained  and  knowledgeable  in  the   operation  of  EWP  (Elevated  Work  Platforms),  BMU’S   (Building  Maintenance  Units)  and  Twin  Rope  access   (Abseiling).        

 

Specialist  Works     Promax  Services  can  help  you  with  all  your  difficult   access  maintenance  works.       Our  staff  are  skilled  in  driving  all  types  of  Building   Maintenance  Units,  Access  plant  and  machinery,  rope   access  methods,  confined  space  and  skilled  in   completing  the  required  regular  or  ad  hoc  works  once   they  are  there.      

     

• • • • • • • •

Contract  Management     Project  Manager(s)  with  years  of  experience   Contract  Management  Handover  management   Daily  inspections  of  all  work  and  workers   Daily  or  weekly  Project  delivery  updates   Periodic  Contract  management  meetings   Internally  induct  staff  on  customer  (BMU)  plant   Electronic  Task  Risk  Assessments  before  work   SWMS  for  both  High-­‐risk  and  Low-­‐risks  works  

 

   

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Issue  Date:  24  February  2014  

Review  Date:  January  2014    


….  PROfessional  Services  delivered  with  MAXimum  value   REMEDIAL  WORKS    

Building  Remedial  Works     Promax  Services  offers  a  broad  range  of  remedial  works  from   small  repairs  such  as  re-­‐painting  or  tile  replacement  to  large   projects  such  as  Façade  rectification  works.       Our  staff  are  well  equipped  to  complete  all  types  of  works  to  the   internal  and  external  of  both  commercial  and  industrial   buildings.  

   

 

 

Project  Management     The  division  is  headed  by  an  experienced  Project  Manager  and   comprise  of  a  team  of  subcontractors  that  have  passed  our   stringent  requirements  and  are  capable  of  providing  the   necessary  skills  and  knowledge  to  deliver  any  detailed  scope.         Detailed  and  specific  Safe  Work  Method  Statements  are  prepared   for  all  high-­‐risk  works  regardless  of  the  value.      

Limited  Approved  Subcontractors     Our  subcontractor’s  are  heavily  supervised  and  understand  our   Vision  and  Values.  A  maximum  of  three  subcontractors  for  each   trade  are  kept  on  our  register  for  consistency,  reliability  and   trust.     Promax  Services  are  loyal  to  their  Subcontractors  but     will  hold  them  accountable.      

 

 

Electrical  Contractors     Promax  Services  is  a  Registered  Electrical  Contractor  and  have   skills  within  the  company  to  complete  electrical  upgrades,   repairs,  installation  of  electrical  wiring  and  data.       For  larger  projects  Promax  delivers  works  with  both  in-­‐house   staff  and  additional  Subcontractors.        

 

 

 

Programmed  Maintenance/General  Handyman  Works     All  divisions  including  the  Remedial  works  division  offers  programmed   and  preventative  maintenance  solutions  tailored  to  meet  our  client’s   projects  and  needs.     Together  we  drive  for  constant  delivery  of  the  highest  of  service  and   quality  to  our  clients.    

 

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….  PROfessional  Services  delivered  with  MAXimum  value   OPERATIONAL  SOFTWARE   At  PROMAX  we  embrace  the  latest  technology  and  are  working  towards  a  paperless  system,  which  we  envisage   should   be   achieved   by   early   to   mid   2014.   Our   operating   software   is   the   latest   version   of   simPRO,   which   is   a   completely   new   platform.   The   software   has   all   the   functions   of   the   old   version   but   is   much   more   user   friendly   for   our  field  technicians  and  our  middle  management  staff.       Our   investment   in   this   technology   will   ensure   that   any   job   raised   is   executed   within   contacted   timeframes   and   in   a  timely  manner.  Any  quote  requests  are  delivered  in  a  professional  and  easy  to  understand  format  with  many   being   delivered   within   hours   of   a   site   visit.   Purchase   orders   in   and   out   can   be   dispatched   within   the   field   and   authorised  technicians  again  increasing  efficiencies  to  ensure  we  never  lose  site  of  our  vision.       WHY  PROMAX   Central  database   ✓ Our  CRM  records  all  prospect,  leads,  quotes,  projects,  invoices  and  payments    

✓ ✓ ✓

Further  it  records  our  entire  customer  assets  (plant  &  equipment);  BMU,  anchor  points,  etc.   Client  access  allows  you  to  view  all  of  the  above  both  current  and  any  historical  data  recorded   Client  access  allows  you  to  see  your  specific  assets  (plant  &  equipment)  inspection  history

  Completed  Certification   ✓ CM3  Prequalification  

SAI  Global  Pre-­‐audit  in  Quality,  Safety  and  Environmental  Aspects  

  Pending  Certification   ✓ ISO  9001;  Quality  Management  System    

✓ ✓ ✓ ✓

AS  4801;  Safety  Management  System     ISO  14001;  Environmental  Management  System  with  SAI  Global   ICIX  Certification   NATA  Accreditation    

 

Central  Database  (holds  information  at  our  finger  tips)   ✓ Training  and  Qualification  Registers  

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

MSDS  and  Prescribed  Waste  Registers   Communication  &  Customer  Feedback  Register   Incident  &  Accident  Registers   Integrated  System  Improvement  Registers     Integrated  Objective  &  Targets  Register   Subcontractor  Register;  including  licences,  qualifications,  insurances  and  their  PROMAX  rating   Calibration  and  Electrical  Registers   and  more    

  JSEA/SWMS  Management  

✓ ✓ ✓ ✓

SWMS  are  prepared  for  all  high  risk  works  and  signed  off  before  the  commencement  of  works     The  system  allows  10  users  to  provide  detailed  and  efficient  Safe  Work  Method  Statements   Quarterly  consultations  are  held  with  the  entire  PROMAX  team  for  continual  improvement   System  complies  with  both  commercial  and  construction  industry  requirements  

   

 

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….  PROfessional  Services  delivered  with  MAXimum  value   e  Forms   ✓ Electronic  inspection/test  reports  for  our  staff  to  complete  on  your  assets  (plant  &  equipment)  

✓ ✓ ✓

e  Forms  can  be  sent  directly  to  you,  our  customer  on  the  same  day   Further  development  of  our  e  Forms  will  be  continually  completed,  based  on  customer  needs   Customised  e  Forms  can  be  created  specific  to  customer  requirements  

  Personnel  

✓ ✓ ✓ ✓ ✓  

All  senior  management  will  complete  their  Health  &  Safety  Officer  (HSO)  Training   Multiple  trained  and  appointed  HSE  representatives  across  the  company   An  internal  Accountant  (CPA)  manages  the  company  finances     Our  integrated  management  system  is  managed  internally  by  a  Qualified  Auditor   Qualified  staff  for  all  trade  divisions;  electricians,  mechanics,  boilermakers,  welders,  etc.  

Subcontractors   ✓  Subcontractors  are  only  engaged  to  provide  our  clients  the  expertise  they  need     ✓  A  stringent  subcontractor  management  system  has  been  incorporated   ✓  Subcontractor  performance  and  monitoring  is  heavily  completed  and  evaluated    

 

IT  Systems   ✓  Head  office  is  fitted  out  with  all  in  one  computers;  with  the  latest  software  programs  

✓  Head  office  has  cloud-­‐based  storage  for  4  hourly  backups  of  all  records  and  data   ✓  Personnel  are  provide  with  either  Apple  laptops  and/or  I-­‐pads,  and  I-­‐phones   ✓  CRM  software  is  a  web  based  and  can  be  accessed  anywhere,  anytime   ✓  Electronic  Task  Risk  Assessments  (TRA)  prepared  for  all  works  undertaken     Our  external  support  team   ✓  SAI  Global  Limited  (S/Q/E  certification)  

✓ ✓ ✓ ✓

 Pitcher  Partners  (accountants  &  advisors)    simPRO  Enterprise  (CRM  software)    E-­‐Forms  (company  consultant)    SWMS/JSEA  (software  specialists)  

  IMS  Registers   ✓  Plant  &  Equipment  

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

 Pre-­‐Start  Equipment    Material  Safety  Data  Sheets    Legislation,  Codes  of  Practice,  etc.    Prescribed  Waste    Electrical  Equipment    Calibration  Equipment    System  Improvements    Roles  &  Responsibilities    Objectives  &  Targets  

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✓ ✓ ✓ ✓ ✓

 Pitt  &  Sherry/SEMF  (engineering)    Russell  Kennedy  &  Associates  (solicitors)    Legislation  (legal  register  subscription)    ActiveTec    (training  and  competency  consultant)    Bitstreet  IT  (Apple  IT  specialists)  

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

 Management  Review    Russell  Kennedy  &  Associates  (solicitors)    Impact  &  Aspects    Subcontractor  &  Employee  Qualification/Licences    Subcontractor  Approval      Communication    Customer  Feedback    Incident  &  Accidents    Training  Needs    Internal  Audit  Review  

Issue  Date:  24  February  2014  

Review  Date:  January  2014    


….  PROfessional  Services  delivered  with  MAXimum  value   ORGANISATIONAL  CHART      

 

 

 

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….  PROfessional  Services  delivered  with  MAXimum  value   KEY  PERSONNEL     GLENN  PORTER  –  MANAGING  DIRECTOR   Glenn  founded  GDP  Property  Services  and  spent  13  years  successfully  managing  the  company  from  1999  to  2012.   Prior  to  that  he  also  spent  13  years  working  within  the  Lift  &  BMU  Industry  beginning  as  an  Apprentice  Electrician   with  Johns  Perry  Lifts  in  1986  and  finishing  his  final  years  with  Otis  Elevators  and  Otis  Building  Technologies  (OBT)   in  1999.  OBT  offered  additional  services  similar  to  what  we  offer  today  at  PROMAX  Services.         Glenn’s   vision   and   leadership   saw   GDP   evolve   from   a   single   service   business   to   a   medium   sized   company   offering   a   range   of   facility   management   services.   Having   successfully   sold   the   business   and   taken   a   career   break   during   2013,  Glenn  came  to  realize  that  he  had  unfinished  business  in  the  industry  he  has  serviced  for  so  many  years.   Glenn  has  established  PROMAX  Services  with  a  new  sense  of  purpose,  vision  and  vigour  that  old  and  new  clients   will  once  again  come  to  appreciate  and  rely  on.     Glenn  has  worked  on  rooftops  within  Melbourne  CBD  from  the  age  of  16.  In  that  time  he  has  developed  a  unique   set   of   problem   solving   and   business   management   skills   that   further   compliments   his   core   trade   background   as   an   Electrician.       Glenn  is  a  Special  Class  Electrician,  Registered  Electrical  Contractor,  has  a  Diploma  in  Business  Management,  and   holds   his   Certificate   IV   in   Training   &   Assessment.   Worksafe   licenses   allow   him   to   complete   high-­‐risk   works   in   Boom  Operated  Platforms,  Fork  Lift  Driving,  Dogman  and  C6  Crane  Operation.  As  Glenn  has  a  thirst  for  knowledge   he  has  also  registered  himself  to  complete  a  Diploma  in  Building  and  Construction,  which  will  commence  in  2014.       Glenn  has  for  many  years  mentored  and  groomed  staff  at  all  levels  and  always  strives  to  get  the  best  out  of  his   people,   through   his   core   values   that   the   company   also   promotes.   You   will   find   Glenn   a   good   source   of   critical   information   as   he   often   advises   new   or   changed   building   management   on   the   history   of   the   plant   and   machinery   he  has  worked  on  for  so  many  years.      

  DONNA  PORTER  –  FINANCE  &  QUALITY  DIRECTOR   Donna  is  a  Certified  Practicing  Accountant  (CPA)  and  her  passion  is  managing  her  own  business  and  utilizing  her   vast  skills.  Donna  continues  to  play  a  major  part  in  the  service  delivery  to  our  customers  and  ensures  the  business   remains   customer   focused.   She   is   keen   to   be   back   and   fostering   teamwork   to   facilitate   this   and   continue   our   reputation  of  providing  a  high  level  of  customer  service.     Prior   to   working   in   the   trade   industry,   Donna   obtained   her   accounting   qualification   and   enjoyed   a   successful   career  with  the  Chartered  Accounting  firm  Pitcher  Partners.     In  2003  she  began  working  full-­‐time  with  Glenn  and   together  they  successfully  grew  their  business.     Donna’s   role   with  PROMAX  Services  is   paramount   to   the   ongoing   success   and   growth   of   the   company.   Donna   will   again   oversee   business   administrations,   business   system   development,   human   resources,   finance,   risk   management,  occupational  health  and  safety  for  both  employees  and  sub-­‐contractor  management.  Further,       Donna  manages  the  integrated  management  system  in  safety,  quality  and  environmental  aspects.   As  well  as  her  CPA  standing,  Donna  has  a  Bachelor  of  Business  (Accounting)  is  a  trained  Quality  Auditor  in  both   safety,   quality   and   risk   management   systems.   She   holds   her   Certificate   IV   in   Training   &   Assessment   and   a   Certificate  IV  in  Property  Services  (Real  Estate)  amongst  other  industry  licenses.        

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Review  Date:  January  2014    


….  PROfessional  Services  delivered  with  MAXimum  value   LEE  DWINGER  –  PROJECT  MANAGER  –  TRADE  SERVICES   Lee  completed  his  apprenticeship  as  a  Fitter  and  Turner  within  the  crane  industry  in  South  Africa.  In  the  later  part   of   his   career   in   South   Africa   Lee   developed   a   comprehensive   understanding   of   bearings   whilst   working   for   a   specialist-­‐bearing   manufacturer.   His   concluding   position   prior   to   moving   to   Melbourne   was   working   within   the   Hydraulics  Industry  for  a  company  that  manufactured  specialised  parts  for  the  mining  industry.   Cox   Gomyl   recruited   Lee   in   2008   where   he   was   required   to   install   BMU’s   internationally.   During   this   time   Lee   developed  a  thorough  understanding  for  many  of  the  BMU’s  in  Melbourne.  Lee  has  spent  the  last  year  working  at   GDP  Property  Services  commencing  in  January  2013.   Lee   has   now   joined   our   team   at   PROMAX.   Lee   is   enthusiastic   to   have   finally   found   his   career-­‐resting   place   and   found   a   company   that   is   aligned   with   his   purpose,   visions   and   values.   The   strength   of   our   BMU   team   will   be   advantageous  to  our  clients.  The  PROMAX  BMU  team  have  the  skills  and  drive  to  become  the  leaders  within  the   industry  Australia  wide.     Lee’s  role  assists  the  trade  services  divisions  and  offers  support  to  our  entire  team,  clients  and  operations.  You   will  find  Lee  passionate,  talented  and  devoted  to  providing  excellent  customer  service.       JOHN  BROOKS  –  PROJECT  MANAGER  -­‐  SOFT  TRADE  SERVICES   John  is  extremely  client  focused,  hard  working  and  understands  how  to  safely  deliver  any  size  project.  John  has  26   years   experience   in   the   window   cleaning   industry   and   is   highly   regarded,   respected   and   sought   after.   We   are   thrilled  to  have  John  on  board.       John   works   closely   with   clients   and   his   team   to   ensure   that   quality   delivery   is   maintained.   John   has   6   years   experience   in   Operations   Management   and   has   a   good   understanding   of   the   trade   and   soft   services   of   the   business.  John  plays  a  key  role  in  staff  recruitment,  induction  and  coaching,  as  he  understands  the  company  and   industry  benchmark  especially  when  it  comes  to  fitting  our  company  culture.  He  is  renowned  for  his  commitment   to  his  work  and  the  support  he  gives  his  team.       John’s  role  assists  the  soft  services  divisions  and  offers  support  to  our  entire  team,  clients  and  operations.  You  will   find   John   very   enthusiastic,   capable   and   committed   to   providing   excellent   customer   service,   which   we   are   renowned  for.       JUSTIN  GREEN  –  SENIOR  TECHNICIAN   Justin  has  over  10  years’  experience  within  the  BMU  and  Height  Safety  industry.    With  a  trade  back  ground  as  a   mechanical  fitter  he  commenced  his  career  as  an  Apprentice  Mechanic  and  then  worked  in  the  car  industry  for  15   years.     The   opportunity   arose   where   Justin   joined   Glenn   12   years   ago   and   has   now   become   one   of   the   long-­‐ standing  people  in  the  BMU  industry.       Justin  has  a  great  reputation  in  providing  high  quality  work  and  his  attention  to  detail  is  exceptional.  Justin  takes   pride   in   his   work   and   demonstrates   a   commitment   to   clients,   the   projects,   the   company   he   works   for   and   the   industry  he  works  in.    You  will  find  Justin  very  capable,  dedicated,  resourceful  and  reliable.  Justin  is  thrilled  to  be  a   part  of  the  new  team  at  PROMAX  Services.          

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….  PROfessional  Services  delivered  with  MAXimum  value   CHRIS  HASHMI  –  SENIOR  TECHNICIAN     Chris   has   25   years   experience   as   a   Boiler   Maker   and   initially   worked   for   a   vehicle   conversion   company.     His   Work   Shop   Manager   position   required   him   to   design   vehicle   conversion   manuals   for   Hummers,   Chevrolet   trucks,   Corvettes  and  Mustangs.    Chris  has  been  trained  and  holds  industry  experience  in  Mig,  Arc,  Tig  and  Gas  welding.   Chris  has  a  strong  mechanical  aptitude  and  enjoys  the  challenges  involved  in  solving  problems  in  the  workplace.     Chris’s  skills,  trade  background,  his  commitment  to  OH&S  for  client  projects  and  the  safety  of  others  have  allowed   him  to  easily  digress  to  the  BMU  and  Height  Safety  industry.  Chris  loves  developing  his  work  skills  and  has  great   enthusiasm.    You  will  find  him  to  be  a  helpful  person  who  demonstrates  initiative  and  determination  within  the   workplace.         Chris  has  worked  in  a  variety  of  roles  with  a  variety  of  employers  and  is  keen  to  work  with  Glenn  again  and  to  be  a   part  of  PROMAX  Services.       BEVERLEY  BARROT  –  ADMINISTRATION  MANAGER   Beverley   has   seven   years   administrative   experience   working   in   a   trade   service   company.   Beverley’s   role   and   capabilities   has   included;   bookkeeping,   general   administrative   work,   IT   support,   software   management,   quality   and  safety  administration,  project  management  administrative,  supplier  support  and  many,  many,  more.     Beverley  has  previously  worked  with  Glenn  and  Donna  for  many  years  and  brings  her  same  passion  for  business   excellence  and  customer  satisfaction.  For  those  who  knew  her  previously,  will  know  how  passionate  Beverley  is   about   her   job.   Not   only   to   get   the   job   done   right   the   first   time   but   to   be   highly   regarded.   Every   busy   owner   relishes  in  employees  with  this  sort  of  work  commitment.  This  is  a  very  important  quality  when  the  position  has  a   ripple  affect  when  tasks  are  not  completed  competently.       The  PROMAX  Admin  Team  aims  to  have  the  same  admirable  reputation  that  the  team  has  held  previously.          

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Issue  Date:  24  February  2014  

Review  Date:  January  2014    


….  PROfessional  Services  delivered  with  MAXimum  value   SKILLS  &  TEAM   Our   people   have   been   hand   picked   because   they   are   great   at   what   they   do.   They   are   experienced   in   providing   exceptional   service   in   the  commercial   property   maintenance   industry.   We   strive   to   continue   our   good   safety   record  and  positive  reputation.  We  simply  must  employ  and  only  recruit  the  very  best  people.       Our   employees   are   safety   focused,   hard   working,   motivated,   passionate,   committed   and   reliable.   PROMAX   Services  is  an  Employer  of  Choice.  The  PROMAX  team  are  friendly  and  dedicated  people,  you  will  come  to  trust.         HUMAN  RESOURCES   Recruitment  and  selection  of  staff  is  the  heart  of  our  company.  Our  structured  management  system  to  ensure  we   follow  our  Victorian  Industry  Participation  Policy,  Ethical  Employment  Policy  and  Equal  Opportunity  at  all  stages  of   employment.   PROMAX’s   human   resource   program   includes   policies   and   procedures   managing   personnel   through   induction,   training,   competency   assessment,   position   review/appraisals   and   mentoring   programs.     Employment   records  are  kept  up  to  date  at  all  times  according  to  quality  record  keeping  requirements.  We  work  closely  with   staff  to  ensure  we  sustain  a  high  morale  as  the  retention  of  our  team  contributes  to  our  overall  success.       QUALIFICATION  &  INDUSTRY  TRAINING   PROMAX   supports   further   learning   and   encourage   staff   to   retain,   update   and   improve   skills   throughout   their   careers   with   us.     Our   value   on   providing   a   high   benchmark   for   training   is   what   sets   us   apart.   An   industry   consultant  for  establishing  our  staff  individual  and  company  training  needs  plus  regular  competency  testing  has   been  established.       PROMAX’s  minimum  training  program:   ALL  PERSONNEL   ! CPCCOHS1001A  -­‐  Construction  Induction  Card  (formally  White  Card)     ! RIIOHS204A  -­‐  Work  Safely  at  Heights  (formerly  Fall  Prevention  Awareness)   ! Licence  to  Perform  High  Risk  Work  –  WP  -­‐  Boom-­‐type  Elevated  Work  Platform  Operation     MANAGEMENT  PERSONNEL   ! HLTFA311A  -­‐  Apply  First  Aid     ! BSBWHS401A  -­‐  Implement  and  monitor  WHS  policies,  procedures  and  programs   ACCESS  &  ALUMINIUM  PERSONNEL   ! Sayfa  Installation  and  Product  Training  Course  –  Accreditation  Lvl  3     ! Uniline  Installation  and  Product  Training  Course  –  Accreditation   MECHANICAL  FITTER  PERSONNEL   ! Restricted  Electrical  Workers  Licence  Class  2  (Formerly  D  Licence)   ! Power  Climber  Installation  and  Product  Training  Course  –  Accreditation   ELECTRICIAN  PERSONNEL   ! E  Class  Electrician  Licence     PROMAX’s  further  training  program:   ! Traffic  Controller,  Roadwork  Signage  &  Safety   ! Dogger’s  Ticket   ! Basic  Riggers  Ticket  –  Level  1   ! Intermediate  Riggers  Ticket  –  Level  2   ! Advance  Riggers  Ticket  –  Level  3   ! OHS  Representative  Certificate   ! Industrial  Rope  Access  Level  1   ! Industrial  Rope  Access  Level  2   ! Crane  Operator  C6  –  60  Tonne   ! AutoCAD  for  Designers  Level  1        

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Page:  17  of  24    

Rev  No:  1  

Issue  Date:  24  February  2014  

Review  Date:  January  2014    


….  PROfessional  Services  delivered  with  MAXimum  value   INTEGRATED  MANAGEMENT  SYSTEM   Through  effective  implementation  of  our  Integrated  Management  System,  PROMAX  is  confident  that  it  complies   with  regulatory  requirements  that  are  relevant  to  our  industry.    Our  system  defines  the  processes  that  contribute   to  the  achievement  of  a  product  or  service  that  meets  customer,  statutory  and  regulatory  requirements,  as  well   as  our  own  internal  requirements,  and  it  is  carried  out  in  a  safe  and  environmentally  responsible  manner.    It  also   includes   provisions   for   maintaining   these   processes   under   controlled   and   defined   conditions   and   for   achieving   continual  improvement.     Our   team   at   PROMAX   is   comprised   of   highly   skilled   and   trained   technicians   who   are   passionate   about   their   careers.  We  are  constantly  striving  to  be  at  the  forefront  of  new  technologies  and  treatment  options  to  obtain  the   most  effective  solutions  for  our  clients.       SAFETY  CULTURE   PROMAX   acknowledges   the   importance   of   developing   and   maintaining   a   positive   safety   culture,   and   the   importance  of  a  shared  concern  for  the  commitment  to  and  accountability  for  safety  within  the  organisation.  In   particular  PROMAX  acknowledges:   a)  The  importance  of ��leadership  and  the  commitment  of  senior  management  to  safety;   b)  The  role  line  management  plays  in  implementing  and  maintaining  safety;   c)  The  need  for  participation  and  involvement  of  the  workforce  at  all  levels;   d)  The  need  for  openness  of  communication;   e)  The  need  for  human  factors  to  be  positively  addressed;   f)  The  need  for  awareness  and  recognition  of  opportunities  for  safety  improvement;  and   g)  A  willingness  to  devote  resources  to  safety.     Key  elements  required  for  having  a  positive  and  strong  safety  culture  include:   a)  Keeping  people  informed;   b)  Maintaining  vigilance;   c)  Promoting  a  just  culture  environment;   d)  Promoting  organisational  flexibility;   e)  Encouraging  a  willingness  to  learn.     CUSTOMER  SATISFACTION     Our  aim  is  to  achieve  customer  satisfaction  at  each  stage  of  delivery.     PROMAX’s  Integrated  Management  System  is  designed  to  support  customer  satisfaction,  starting  with  a  request   for  a  product  or  service  throughout  the  life  cycle  of  the  item.  Our  aim  for  client  satisfaction  covers  the  request  for   performance,  quality,  delivery  and  compliance  with  environmental  requirements.     PROMAX’s   Integrated   Management   System   process   involves   reliability,   maintainability,   ease   of   application,   end   use,   error–free   documentation   processes   and   systems,   health,   safety   and   other   factors   which   contribute   to   continually  improving  satisfaction  of  internal  and  external  customers.      

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Rev  No:  1  

Issue  Date:  24  February  2014  

Review  Date:  January  2014    


….  PROfessional  Services  delivered  with  MAXimum  value   HSEQ  POLICY  STATEMENT     PROMAX  Services  is  a  leading  Australian  owned  facilities  maintenance  business.  PROMAX  Services  offers  a   diverse  range  of  facilities  management  solutions,  aiming  to  be  a  one-­‐stop  shop  for  commercial  and  building   maintenance  and  rectification  works.     PROMAX  Services  recognises  that  the  disciplines  of  Quality,  Health  and  Safety  and  Environmental  management   are  an  integral  part  of  its  management  function.       This  policy  calls  for  continuous  improvement  of  the  Health,  Safety,  Environmental  and  Quality  management   performance  and  activities  and  is  committed  to:   • • • • •

• • • • • • •

The  Health  Safety  and  Welfare,  as  far  as  is  practicable  of  our  staff  and  others  who  work  under  our  control   Complying  with  all  applicable  laws  and  regulations   The  identification  and  minimisation  of  risks  of  injury  and  hazards  to  health  for  all  who  are  affected  by  the   Organisation's  activities   Provide  and  maintain  plant,  equipment  and  systems  of  work  that  are  safe,  without  risks  to  health,   minimise  environmental  impact  and  sustain  continuity  of  operation   Taking  due  care  to  ensure  that  activities  are  safe  for  employees,  associates  and  subcontractors  and  others   who  come  into  contact  with  our  work  and  that  appropriate  safety  training  and  supervision  is  provided  to   all  employees  so  they  may  carry  out  their  work  safely   Train  our  staff  in  understanding  their  responsibilities  in  Quality,  Health,  and  Safety  and  Environmental   matters   Ensuring  the  safe  and  secure  handling,  storage  and  transport  of  equipment,  product  and  substances  is   safe  and  without  risk   Ensuring  safe  access  and  egress  are  maintained  to  all  sites  within  our  responsibility  and  that  high   standards  of  housekeeping  are  maintained.     Ensuring  the  workplace  environment  is  safe  and  healthy  with  adequate  welfare  facilities  provided  for  our   employees   Preventing  Pollution   Work  closely  with  our  customers  and  suppliers  to  establish  the  highest  Quality,  Health,  Safety  and   Environmental  standards   Consult  with  staff  on  the  company's  Health  and  Safety  and  provide  them  with  the  appropriate  authority   and  responsibility  to  implement  the  Health  and  Safety  requirements  throughout  its  operations  

  The  Policy  also  calls  for  each  employee  to  recognise  their  own  responsibilities  to  care  for  the  Health,  Safety  &   Welfare  of  themselves  and  of  others.     The  Organisation  is  committed  to  operating  its  of  Health,  Safety,  Environmental  and  Quality  management  in  a   manner  that  attains  and  sustains  registration  to  ISO  9001:2008,  ISO  14001:2004  and  AS/NZ  4801:  2001.    

    Managing  Director     DAGZ  Pty  Ltd  ATF  Porter  Family  Trust  T/A  Promax  Services  

 

 

 

Date:  19  /  12  /  2013  

  Doc  Authorized  by:  MD  

Page:  19  of  24    

Rev  No:  1  

Issue  Date:  24  February  2014  

Review  Date:  January  2014    


….  PROfessional  Services  delivered  with  MAXimum  value   RISK  MANAGEMENT   The   Top   Management   of   the   Organisation   have   appointed   a   management   representative   for   ensuring   the   integrated   management   system   is   established,   implemented   and   maintained   in   accordance   with   AS/NZS   9001   Clause   5.5   Responsibility,   authority   &   communication;   AS/NZS   14001,   Clause   4.4.1   Structure   &   responsibility   AS/NZS   4801   and   Clause   4.4.1.2   Responsibility   &   accountability  and   the   specific   management   systems   to   which   the   Organisation   subscribe.   They   also   have   the   responsibility   for   reporting   on   the   performance   of   the   management   system   for   the   review   process   including   any   recommendations   for   improvements.   The   role   of   the   representative  may  be  allocated  to  more  than  one  person  where  they  have  responsibility  for  one  or  more  of  the   management  systems  included  in  this  integrated  system.         The   Organisation   has   identified,   documented   and   communicated   the   roles,   responsibilities   and   authorities   of   those  involved  in  the  management  system  and  their  interrelationship  within  the  organisation.       Health  &  Safety  Responsibilities     Ultimate   responsibility   for   occupational   health   and   safety   rests   with   top   management   who   provide   resources   essential  to  the  implementation,  control  and  improvement  of  the  OH&S  element  of  the  management  system.     Hierarchy  of  Health  &  Safety  Management     MANAGING  DIRECTOR   Ultimately  Responsible   for  all  Health  &  Safety  

 

     

MANAGEMENT  TEAM   Company  Health  &   Safety  Officer  

OHSE  Management   System          

     

   

PERSONNEL   Competent  Person    

 

FINANCE & QUALITY DIRECTOR OHSE Management System Representative

 

 

Internal  Auditors  

     

First  Aid  Officers  

Sub-­‐contractors  to  the   Organisation‘s   Nominated  Representative

 

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Issue  Date:  24  February  2014  

Review  Date:  January  2014    


….  PROfessional  Services  delivered  with  MAXimum  value   SWMS  PREPARATION   PROMAX  personnel  are  trained  in  assessing  high-­‐risk  work.  A  Safe  Work  Method  Statement  is  prepared  for  all     high-­‐risk  works  and  often,  low-­‐risk  works  just  to  be  safe.  Personnel  have  access  to  software  that  can  thoroughly   assess   the   jobs   safety   and   environmental   risks   and   provide   compliant   and   efficient   safe   work   method   statement(s).     RISK  OF  HIERARCHY  OF  CONTROL   First  Identify  and  assess  the  risks,  then  decide  the  best  way  to  control  them  by  applying  the  Hierarchy  of  Control  as  follows:   LEVEL  

CONTROL  

DEFINITION  

Level  1  

Elimination  

Controlling  the  hazard  at  the  source  

Level  2  

Substitution  

Replacing  one  substance  or  activity  with  a  less  hazardous  one  

Isolation  

Separating  the  hazard  from  the  person  

Engineering    

Guarding  or  Redesign  

Administrative  

Implement  Policies  and  Procedures  for  safe  work  practices  

Personal  Protective  Equipment  

Use  of  safety  glasses,  hard  hats,  protective  clothing,  etc.    

Level  3  

    QUALITATIVE  RISK  ANALYSIS  MATRIX   FREQUENCY  

RISK  MATRIX  

Almost  Certain  

11  

16  

20  

23  

25  

Likely  

7  

12  

17  

21  

24  

Possible  

4  

8  

13  

18  

22  

Unlikely  

2  

5  

9  

14  

19  

Rare  

1  

3  

6  

10  

15  

Minor  

Medical  

LTI  

PTD  

Fatality  

Inconsequential  

Negligible  

Marginal  

Critical  

Catastrophe  

Safety   Environmental   CONSEQUENCE  

Extreme/High   Moderate   Low   Doc  Authorized  by:  MD  

Immediate  action  required.  Implement  different  controls  to  reduce  level  down   Management  responsibility  specified   Manage  by  routine  procedures  /  instructions  record  and  review   Page:  21  of  24    

Rev  No:  1  

Issue  Date:  24  February  2014  

Review  Date:  January  2014    


….  PROfessional  Services  delivered  with  MAXimum  value   INSURANCE   PROMAX  holds  a  $20M  Public  Liability,  $10M  Professional  Indemnity  and  $1M  Structural  Defects  insurance  policy.   Employees  are  covered  by  our  Workcover  insurance  policy  to  the  extent  of  the  law.                                                    

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Issue  Date:  24  February  2014  

Review  Date:  January  2014    


….  PROfessional  Services  delivered  with  MAXimum  value   INSURANCE    

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Issue  Date:  24  February  2014  

Review  Date:  January  2014    


….  PROfessional  Services  delivered  with  MAXimum  value   CERTIFICATIONS   Please  find  below  our  Quality,  Health  &  Safety  and  Environmental  certificate  of  registration  from  SAI  Global  and   our  CM3  Prequalification  Certificate.    

 

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Review  Date:  January  2014    


Inp 012 business profile promax services