Page 1


28 in this issue

debbie battaglini-clarke

14 30 kay hollyoak

tania hubbard


view – hubbard’s cupboard Tania Hubbard


people – back to basics Rhonda Hetzel


ladies at lunch – why men don’t listen Can our lunching ladies really read a map and reverse park? Hmm ...


success – giving back Debbie Battaglini-Clarke


cover – the simple life Kay Hollyoak


the good life – the wellness warrior Jessica Ainscough


milestones – investing in life Chris Childs


the last word Iris Windsor

regulars 6 publisher’s note

48 life

8 pinboard

56 on the table

10 he says, she says

58 travelfile

special features

38 mystyle

61 abode


election feature

40 profile loves

63 business

42 vanity case

68 win


enlightened goddesses feature

Take care of your finances the way you take care of yourself. You may put a great deal of effort into looking after your health, but do you do the same for your finances? Considering how vital finances can be to your life and your future, doesn’t it make sense to also get them into shape? With an A-Z Review®,

ANZ’s Personal Bankers can look at your current lifestyle, future plans and advise you on everyday banking that could fit your individual needs. Drop into your local ANZ Branch to make an appointment today. Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. ANZ’s colour blue is a trade mark of ANZ. Item No. 76862 10.2010 W206943

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7/10/10 11:24 AM




publisher’s note

B image courtesy of studio republic

eing in business is tough. And with the recent closure of Quest Newspapers and the much-loved Weekender, publishing is even tougher. Not only does the loss of these local papers put a dent in our community’s confidence, it has put good people out of work and affected many families across the Coast. Always one to see the positives in any situation, I believe it is time we got back to basics in business. It got me thinking about why I started Profile Magazine nearly four years ago. I have to say that if ‘making a huge profit’ had been on the top of the list, I wouldn’t be here today writing this Publisher’s Note. No, the reason I started this magazine (as corny as it may sound) was to inspire people. It was give our readers valuable motivation to be the best they can be by reading the stories of others and their successes. And for our advertises, it’s about providing a premium quality magazine people actually want to read and connect with, therefore giving our clients the optimal environment in which to build client trust and respect. I wanted to make a magazine that made a difference. I believe I have achieved this. My business makes a difference to the readers who pick up the magazine and make a positive change in their life and it makes a difference to the companies that promote their brand in its pages. And who doesn’t want to make a difference? I believe we are all put on this earth to make an impact. So, it’s time. There will never be the ‘right’ time or a ‘better’ time in business to make a difference. We can’t hold out hope for ‘when the GFC is over’. As Dr Danie Reitmann from the Sunshine Coast University eloquently put it, we are in a “Global Financial Reality”. Today is the day to find your purpose and live it. Take a moment to think about how your business can make a difference. What is your reason for opening the doors to your shop, workshop, factory or online store each and every day? We take a back to basics approach in this month’s issue. We talk to many people, like covergirl Kay Hollyoak from Maleny Dairies, who are getting the basics right each and every day. They are connecting with the land, with the community and with their staff with a common goal, to make a difference. How will you make a difference today?


Ingrid Nelson Editorial Assistant

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In our quest to continue to provide a top quality magazine for our readers and advertisers, we made the commitment to put on extra resources and we are proud to introduce Ingrid Nelson to the team as editorial assistant. Ingrid is a gem and we are excited to welcome her high level of expertise and experience to the team. Ingrid says, “I began my journalism career some 11 years ago as a writer with a high-profile Brisbane lifestyle magazine, where I had the opportunity to interview some amazing and inspirational

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people. Six years on (and three children later), my husband and I escaped to the glorious Sunshine Coast for a change of pace and more laid-back lifestyle. I have continued to juggle the role of mother and freelance writer for the past five years and now I am delighted to be joining the wonderful team at Profile Magazine. I am passionate about the Sunshine Coast and its people and I look forward to helping them tell their stories”.

april 2012




group managing director / publisher Genine Howard

group general manager / publisher Hamish Rose

group editor-in-chief Alli Grant

sub editors Phyl Grant, Candice Jayde Fox

creative director Kara de Schot

graphic designer Johanna Jensen

sales manager Belinda Brill

feature writers Jessica Jane Sammut, Angela Bueti Jaclyn Paul (intern)

matt james


april plates for mates for matt golinski Join with friends of celebrity chef and burns victim Matt Golinski for the Plates for Mates fundraiser – a month of dining out to raise funds for specialist research into burns care. This event has been organised by Matt’s good mates, chefs Alastair McLeod, George Calombaris, Manu Feildel, Damian Heads, Gary Mehigan and Janelle Bloom.

Ben Connolly, Velocity Images, Caroline Atkinson (intern), Alicia Aberley (intern), Lyndon Pasztor (intern)


call / fax 5451 0669 / 5475 4405

To register or view the events program, head to

drop in

april 12 night of laughs


Prepare for a laugh-a-minute show as Ross Noble brings his new tour Nonsensory Overload to the Coast. This show is for one night only at the Events Centre, Caloundra. Tickets start at $39.90.



Beach on Sixth, 104 / 65 Sixth Ave, Maroochydore PO Box 1065, Cotton Tree, QLD 4558

april 23 kenilworth cheese, wine and food festival Immerse yourself in this unique community event while sampling gourmet cheeses, delicious yoghurt and the region’s finest wines and beers. Talented local chefs will host cooking demonstrations alongside Queensland’s only cheese rolling contest.

5451 0669, 15,000 free copies are street delivered to high traffic areas such as high-end cafes, fashion boutiques, hairdressers and professional offices across the Sunshine Coast, monthly, and online along with an eMAG sent to 6000 inboxes fortnightly

subscriptions, $65 +gst (12 issues)

accounts Katherine Allan -

april 27 to 29 expo long weekend Making its return in 2012 is the Sunshine Coast Home Show and Caravan and Camping Expo, held at the Nambour Showgrounds. Tickets $8 at the door, with free entry for children accompanied by an adult.

april 27 music at the big pineappleST-CV2 Stationery


Head to the Big Pineapple Growers’ Markets, Nambour-Woombye Connection Road, between 7:30am and 11:30am to hear multi-instrumentalist Matt James. Matt has performed everywhere from Woodfordia to the Sydney Opera House. Phone 0416 217 093 or email

ST-CV4 Stationery



ST-CV17 8





Profile magazine is a free publication (subscriptions available) published 12 times a year by Profile Magazine Publishing Group Pty Ltd. All rights are reserved and the contents are copyright and may not be reproduced without the written consent of The Publisher, Profile Magazine Publishing Group Pty Ltd (“The Publisher”), their related companies and officers hereby disclaim, to the full extent permitted by law, all liability, damages, costs and expenses whatsoever arising from or in connection with copy information or other material in this magazine, any negligence of The Publisher, or any persons actions in reliance thereon. Any dispute or complaint regarding placed advertisements must be made within seven days of publication. Inclusion of any copy must not be taken as any endorsement by The Publisher. Views expressed by contributors are personal views and they are not necessarily endorsed by The Publisher.












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he says, she says

ll photography ben stone We all have different opinions about how we like our hair – neck to knee, glossy and gorgeous, neatly trimmed, or indeed, completely absent. Hot 91.1FM’s Todd and Sami give us their take on the issue of cutting, cropping or encouraging our luscious locks. todd and sami

he says


t’s official, I’m outta the closet on this one and proud to be counted as a man who enjoys being hairy. There, I said it. Hairy ain’t scary, people. It’s gooood! I’ve got a scruffy-looking head thanks to my inability to be clean-shaven, but if you knew what evil lurked beneath the surface you’d be shocked and awed. Yeah sure, there’s been the odd occasion when I’ve indulged myself in the art of man-scaping and making sure my boy bits are a little more presentable to my wife (our wedding anniversary, her birthday, Friday night footy), but as far as waxing anything on the bod, well, let me tell you there’s more chance of Anna Bligh keeping her public-funded Holden Statesman this month! Once a year, I tend to the wilderness of body hair that starts at my neck and ends somewhere near my big toe. I let myself become hairier than Chewbacca after he’s done a six month stint at Advanced Hair, and when my body’s on the cusp of being heritage listed as a state forest, I act. I’m fully aware too that there are major changes afoot as my body ages. The sides of my noggin and the old chest hair now have a spray of grey. In the old days, my being a ginger and all, I’d look downtown when nude in the bathroom and I’d see David Caruso from CSI Miami. Now everything’s greying in the hair department, I look down and see Robert Redford and pretty soon, the way things are going, I know I’ll look down and see Channel Ten’s Shaun Micallef! When it comes to asking the question of ‘body hair or no body hair’, I say embrace your inner Tom Selleck, fellas. Think back to the heady days of Magnum PI and Tom in his Scoops and his red Ferrari baring a full chest of wavy, full-bodied curls and think too of his fabulous moustache. I used to dream of growing a moustache as thick and flash as Tom’s. Never had any luck, although my Aunty Maxine did and hers was glorious!

She says


ody hair policies are very easily summed up: less is more. From the neck down. Trust me. However, from the neck up, the rules are different. Good head hair is sexy, sophisticated and alluring, particularly when it’s well-styled. Which brings me to some what of a community service announcement about the seemingly harmless GHD hair straightener. Any self-respecting modern girl has one to give a flawless finish to any frizzy fro. It’s probably one of the greatest inventions since the Magic Bullet blender or the Ab Cruncher. Indeed. But there are rogue GHDs that seem driven to create havoc. My sister-in-law, Sophie, has a welt in a place you cannot see, all thanks to this misguided and misogynistic device. You see, Soph was getting ready early one morning for her first day at a new job in Sydney. The big smoke. Big pressure to make a good first impression. Sophie was staying at a friend’s house and the spare bathroom was pretty cramped. She put on her new work suit, full of excitement. My brother’s wife did an award-winning job on her hair, straightening her blonde glossy locks to within an inch of their life. Soph then threw the GHD on the spare bed. She pulled on her pantyhose and sat on the bed. Yep, on the still searing hot GHD. For the love of God, it is a painful visual, isn’t it? The evil GHD burnt through the nylon of her stockings and left a massive burn right across her derriere. Both cheeks. Feeling most deflated indeed, poor Soph limped to work with welts on her backside. Unable to sit down for long on her derriere on first day at work, her boss kept asking her what was wrong. The wiggling graphic artist was forced to confess she had a burnt backside and took her sorry self to the doctor. So next time you are getting your hair issues waxed, tweezered, plucked or ironed-out and feeling a little sorry for yourself: just think of Sophie and her stripy behind. Ouch!

Jackie of all trades...

master of most.

Are you expected to be an expert at everything? Stick to what you’re good at. Let CondonTreasure

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Liability limited by a scheme approved under Professional Standards Legislation.

Property Style

With Grant Smith

Grant smith, director licensee of century 21 grant smith property, sunshine coast, knows real estate. In fact, not only is he classed in the top 2 per cent internationally for century 21, he was australia’s youngest centurion award winner for five years in a row. Not bad for a boy from buderim! Each month, grant shares his secrets to the property market with profile magazine readers …

This month, Grant answers his most-asked questions about the property market.

When is the right time to sell in the current market? There is no specific ideal time to sell. I always say the time is right when in your own mind you have made the decision. As the climate in Queensland is good all year round, the time of year has little impact. The most important thing is to do your research prior to selling. Understand the market, trust an agent who has a proven track record and that you are confident can achieve a premium price in minimum time. What are your tips for bidding at auction? Auctions are the clearest and most concise way to buy and sell real estate. It’s important to do your research prior to auction, as the sale is cash unconditional. This is ideal for the seller to achieve a sale and great for the buyer, knowing that everything is locked in. When buying at auction, inspect the property a few times before the auction, from your research identify a figure you are prepared to pay and set that as your upper limit. Arrange to have a building and pest inspection done on the property to make sure you are clear on the condition of the property. In some instances, the sellers will already have this arranged. Don’t be afraid to ask the agent questions. The more information you have, the more confident you will be.

For any tips or questions you would like answered, just add Grant Smith to Facebook

How do I pick a realistic price for my property? I think it is important to get advice from the leaders in the industry. There are a lot of agents, yet only a select few are experts in the field. Choose two to three leading agents in your area who have a proven sales record. The market is extremely volatile at the moment. When selling, remember that the agents don’t set the price; it is the buyers who set the price and it is entirely up to the sellers as to whether they accept the buyer’s terms and conditions. Ensure the marketing is professional and best represents your property to the target buyer. At the end of the day, the more buyers who know about your property in the market, the more competition there will be. Every seller and agent wants to achieve a maximum sale price. This net figure isn’t derived from a number the agent tells you: it’s derived from the buyer who has seen the property through professional marketing and advertising.

Speak with Grant Smith 0410 21 21 21

coastline BMW feature

powered by Coastline BMW The Sunshine Coast is host to a plethora of entrepreneurs and business leaders who have shaped our great region and inspired us all to achieve. Each month we meet and feature an outstanding business person; we find out what makes them tick, what gets them out of bed every day and of course, find out what car they drive! This month we meet Ron and Willy Studdock, who run family business Stone Effects, along with their daughters, Trish and Melissa.

“... It’s that all-over, sure footed feeling. heads do turn.”

Getting to know... ron

Meeting this month’s business drivers ... RON AND WILLY STUDDOCK What cars are you driving? Ron and Willy: BMW 335i Convertible and BMW 320d Sedan. What inspired you to purchase your BMW? Ron: We have had many BMWs in the past and have always appreciated their quality. Willy: My latest BMW was purchased when I retired as a sort of reward for the long haul. Why do you love it? Ron: Just the look and the comfort. Also handling, of course. Willy: It’s that all-over, sure-footed feeling. Heads do turn. What is your favourite feature of the car? Ron: The complete driving experience.

My secret to success is … a good attitude towards people and honesty in dealing with them. The greatest lesson I have learnt in business is … to always put yourself in the other guy’s shoes, then you find the right answers. If I had my time over ... I wouldn’t change much, if anything. I believe in … enjoying life, enjoying my grandkids and my own kids. My first job was … as a fitter and turner in a factory with 300 process workers. I was 15. My first car was … an EH Holden (great car!)

Willy: I like the way the roof folds down … and so do our grandkids.

I love the Sunshine Coast because … of the beaches, lifestyle and cafés.

What is your best driving memory with your BMW? Ron: The first weekend we had it, driving through hills at Maleny with the top down.

On the weekend, you will find me … working on our farm or taking trips up the beach in my 4x4 with my family and friends.

Willy: … and the heated seats on. Just amazing!

My passion is … solar panels and tracking devices, at the moment. It’s such a new industry, and a rapidly changing one.

Coastline BMW


Sales Finance Service profilemagazine Parts & Accessories

770 Nicklin Way, Currimundi. Phone 5491 9100 The Ultimate Driving Machine

NEXT PAGE: Ron and Willy Studdock with their BMW 335i Convertible and BMW 320d Sedan. Photography by Ben Connolly, Velocity Images.

coastline BMW feature

BMW 335i Convertible Combined fuel consumption

8.8l / 100km

Acceleration 0-100kms

5.8 sec

BMW 320d Sedan Combined fuel consumption

4.5l / 100km

Acceleration 0-100kms

7.6 sec

Test drive today at Coastline BMW, 770 Nicklin Way, Currimundi. Phone 07 5491 9100.

april 2012




jessica jane sammut ll photography ben connolly, velocity images

Tania Hubbard

What we put into our bodies has a direct effect on our health and well-being. Owner of Husk & Honey, Tania Hubbard, is living proof that this is the case. Jessica Jane Sammut finds out all about this incredible woman.


eeting Tania Hubbard is like stepping outside and taking a breath of crisp, fresh air. She is a lively, positive, vibrant woman with a big smile and wicked sense of humour to match. Here I find a dedicated entrepreneur whose passion and commitment to her belief in the importance of eating well has placed her at the helm of not only one, but two thriving businesses. Tucked into her belt is also a coveted Sunshine Coast Excellence Award 2011. What a combination! Born in Ipswich in 1970 and adopted at a very young age, Tania was raised in a traditional family setting with two brothers and one sister. Although she had a loving upbringing, Tania always swam against the flow. Even as a toddler, it was clear she was a spirited child. “I was not traditional. I tested boundaries,” confirms Tania. “I really was a bit of a handful. Knowing I was adopted meant that I also knew my identity was not entwined with that of my adoptive parents. In some ways, I felt like I didn’t belong. I had a ‘burn’ inside of me, but I was just not sure how to heal it.”



After finishing school, Tania enrolled to study nutrition at a university in Sydney, only to be sorely disappointed by the course. “I studied nutrition for 12 months, but found that I was just learning about food groups and their components, not how to nourish your body in a healthy way. It wasn’t what I was looking for.” Tania transferred her course, choosing social ecology as her major, all the while holding down two jobs – the first working with young people in a drug and alcohol program, the second as a community officer for the local government. Soon after finishing her degree, Tania married and found herself living in Orange in New South Wales where she took on the role as CEO of Bathurst Women’s Housing Program. “I loved that job, but it was very emotionally draining,” Tania recalls. “It was extremely hard seeing women and children as the subject of abuse. When my husband obtained a new job in Canberra, I followed, and spent the first three months holed up in our apartment watching Days of Our Lives because I just didn’t have the energy to do anything.” This was the start of some major physical signs of an imbalance for Tania.

husk & honey cafe

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She found herself hurtling through a myriad of illnesses, one after the other, in the form of pleurisy, pneumonia, a collapsed lung and a couple of malignant tumours in her arm. She also put on 20kg. “By the time my lung collapsed, I was working for the federal government. I only allowed myself to remain in hospital for one day so that I could return to work. I felt I didn’t have the time to be ill. One day, a colleague of mine pulled me aside and said ‘Tania, I love ya, but you look like shit.’ This was a big wake-up call for me. I realised I had been neglecting myself.” As a result, Tania saw a specialist regarding her failing health and weight gain, and surprisingly she tested positive for a gluten and lectin (gluten binding protein) intolerance. “I would like to say that it was the answer I had been looking for,” Tania smiles. “But it wasn’t really. Well, not at first. I actually thought ‘what a croc’. I did what the specialist told me anyway and went off grains for eight weeks. Within days, the difference to the way I felt was incredible. I had suffered from sleep apnoea for as long as I could remember, and after only three days without grains, I slept for eight hours straight. So I kept going with the diet and like a miracle, I continued to feel better and better. I lost 30kg and I could feel my whole immune system rebuilding.” After changing her diet, Tania and her husband reassessed their true values in life, and in doing so decided to move to the Sunshine Coast to pursue a more down-to-earth lifestyle. It was here that Tania once again found herself on the path of nutrition, this time with her own edge, dealing only in natural, health-giving, unrefined products and wholefoods. “I wanted to pass on the epiphany that I was having,” grins Tania. “What we eat is so vitally important to our well-being and I wanted to shout this from the rooftops in my own little way. I therefore developed my signature sticky date gluten-free and grain-free muffin and started selling them at the farmers’ markets on the Coast. The response was overwhelming and we never looked back.” From there, there was no stopping Tania as Husk & Honey, the Coast’s first gluten-free and grain-free café, was born in Nambour, along with its sister business, The Gluten Free Grain Free Company. These businesses offer an array of food, recipes, information, and even a cook book Gluten Free Grain Free … Food We Love. Husk & Honey went on to win Best Café at the Sunshine Coast Excellence Awards last year, while Tania made it as a finalist as Business Person of the Year 2011. She now lectures all over the state on the importance of healthy eating. “My journey has taught me to listen to my body more and trust the fire that burns inside my belly.” As I leave the effervescent Tania behind me with a bag of delicious (and what’s more, not naughty) treats tucked under my arm, I can honestly say that Tania is a walking, talking advertisement for looking after yourself, radiant as she is. Yep, give me a little of what she’s having!

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words jessica jane sammut ll photography caroline atkinson

On meeting Rhonda Hetzel, few can believe she is one of the champions of a nation-wide crusade to get back to nature and down-to-earth. But she is, and it all came about one day when she decided enough was enough. They say that from small beginnings, big things grow. Jessica Jane Sammut discovers just how true this is.


any people dream of stepping out of the rat race, giving up work, having more time, spending days outside and living in the moment a little more. Few people actually achieve this. There is always too much to do and too many bills to pay. In fact, it is all too easy to say, ‘I’ll do that later’. But later never comes. So when Rhonda Hetzel did just that – gave up work, shut down her business and turned her back on the hectic pace of life – in order to rediscover a simpler era, little did she know that a few years later she would have impacted on more than five million others wanting to do the same. That’s right, Rhonda went back to basics, literally. Originally a nurse, Rhonda worked hard all her life. After having a family (two sons) and a stint living in Hamburg with her German husband, Rhonda went back to university to study journalism and literature in her 40’s. She launched herself as a technical writer on graduating, working with some of the largest Australian corporations around. “It was incredibly exciting,” Rhonda explains. “I launched a second career (or third if you count being a mother) when I was in my 40’s and I got offered some great, quality work. It was a very busy time also with a young family, but I held it together. This went on for 10 years or so and life flew by.” However, when Rhonda was in her 50’s, a huge contract she had been working on with BHP finished and she suddenly felt overcome with fatigue and depression.

april 2012

“I was absolutely washed-out and very unhappy. Life had been so pressured and busy and I had not had time to enjoy anything. Even my favourite past time, shopping, had lost its appeal. “I thought, ‘There must be a way out of this; a better path,’ and so I made the enormous decision to close down my technical writing business. My husband thought I was absolutely mad and did not support me. In fact, I think he secretly thought I would come to my senses. Money was a worry suddenly. We were lucky in that we were mortgage-free, so we didn’t have the financial burden of a loan, but having said that, we still needed to live. “The plan originally was to try and save money in different ways, like stock piling on specials at the supermarket and getting more chickens at our home in Landsborough, but it soon moved on from there. I started cooking from scratch, as I found this was the cheapest way to live, and then I really got into growing my own produce. I had always enjoyed the vegetable patch as a hobby, but now it became a necessity due to finance. After seven months, my husband finally starting conceding that I might have been onto something as we were eating fresh, eating well, feeling good and it was costing very little.” Rhonda was on a roll. From starting to live off the land and viewing life through a more ‘natural’ lens, she also began to learn how to preserve, how to bake, how to ferment and make yoghurt. She learned how to create ‘green’ cleaning products for the home, such as soap and washing liquid, gradually removing all chemicals from the house. “I was never on a mission to become a ‘greenie’, it just happened over a period




rhonda lives a wholesome life

farm life is tough for the cat

Within nine months, Rhonda was contacted by a New York literary agency who took her onto their books and soon after, Penguin came knocking.” of time,” explains Rhonda. “The more I read, the more knowledge I gained. It made me realise how we all fall prey to the advertising nonsense that is pumped out by brands. I felt so much better from eating fresh and I harked back to a time when my grandmother would have made household products from scratch – all much healthier, toxin-free and many of them multi-purpose.” In researching her new way of life, Rhonda discovered that most of the books she found herself reading were American, purely for lack of Australian literature. This frustratingly meant she had to continually adapt the American information she came across to Australian conditions. Finally she contacted three different publishers regarding the hole in the market, only to have the door slammed in her face. “They just weren’t interested,” says Rhonda. “So in 2007, I started a blog – Down to Earth ( in order to try and connect with others who might have been doing the same thing in trying to live a more wholesome and simple life from the earth. Unbelievably, I found people were visiting the site constantly on a daily basis. I was amazed.” Within nine months, Rhonda was contacted by a New York literary agency who took her onto their books and soon after, Penguin came knocking (or perhaps ‘crawling’) for a book deal which produced her book Down to Earth – A Guide to Simpler Living. At the same time, Women’s Weekly approached Rhonda about doing a regular column, which she accepted. “Never in my wildest dreams did I imagine that my quest for a simpler way of life would inspire so many. I think the global financial crisis has really brought people back to a time of watching their pennies, like me, plus I think people have lost trust in the media and no longer believe what they are being told by labels, supermarkets and politicians. There are lots of unhappy people out there at the moment who don’t know why they are unhappy. We seem to have lost our way and our ability to look after ourselves. There is certainly a movement towards getting back to a natural way of life.” At 64, Rhonda is gallantly leading the quest for a happier and healthier life. Currently on a national book tour and with a blog following of 7,000 people a day, Rhonda is spreading her message far and wide. She still, however, holds



rhonda and her husband grow all their own vegies

her community very close to her heart, teaching the art of being sufficient at the Maleny Neighbourhood Centre for all who wish to learn how to do it for themselves. Totally surprised by all the attention she has received, she is thrilled to be able to help people. In fact, it is figures like Rhonda who, in my opinion, we should look to for guidance rather than the hollow dumbed-down ‘celebrities’ surfing the egotistical wave of fame who often grace our screens and newspapers. Conversely, Rhonda is true to her cause in every way, living and breathing her new lifestyle and even turning down lucrative sponsorship deals and offers which do not adhere to her principles – a recent offer of a four-wheel drive (complete with $5000 worth of petrol money) my case in point. This inspirational woman cannot be bought. And as I log-off from reading Rhonda’s blog entry for today, I can’t help but nod in agreement that wholesome living really does do wonders for a girl – think shiny bright skin, glossy hair and white nails. If that isn’t my new motivation, I don’t know what is.

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april 2012

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his month we meet Michael Berry, who is a mad keen Kombi fanatic and loves nothing more than an early morning surf. Profile gets to know this laid-back local a little better.

Give us an overview of your family situation. Married to Terri and we have two kids; a boy Jordan, 17, and a girl, Mason, 13.

What drew you to a career in real estate? I’ve always wanted to do real estate because I love working with people. What do you love most about your role? Finding new friendships among my clients and helping people make the right move to fit their lifestyle and their future. What is the most frustrating part of your role? I don’t get frustrated much anymore. I just take it in my stride. Aside from your job, what is your true passion in life? I love to play golf, surf, photography, cook and play with my Kombi. How do you spend your time off? Playing golf and surfing. How long have you lived on the Sunshine Coast? I have lived in Caloundra for about 26 years. Tell us three words to describe you. Loyal, professional and friendly. What has been your most embarrassing life moment? I went to get in my car at Caloundra High School but the car had been stolen. I thought I must have parked somewhere else so looked and looked and the school kids found it very amusing. What has been the highlight of your personal life? When I married my wife, Terri, in 1990. Describe your dream home. A simple space that’s in tune with its surroundings and uses renewable products, with minimal impact on the environment. How do you unwind? I love watching sport on the box or taking the dogs for walk. What’s the best part of your day? The morning surf. What motto do you live by? Life’s not a rehearsal. Who is your greatest inspiration in life? I gain inspiration from many people – could be from family, friends or others.

michael berry

ll photography ben connolly, velocity images The big, wide, wonderful world of real estate can be a daunting beast, with so much money on the line and people’s lives and family homes at stake. So, it stands to reason that you wouldn’t want to trust the sale of your property to just anyone. When it comes to making one of the biggest financial transactions you’ll make in your life, you want someone you can trust on your side. With this in mind, meet the stellar team at Henzells Agency, Caloundra – a team of honest professionals who live and work in the local community. Professionals who, after all, are just like you and me. AGENCY 22


Henzells Caloundra 49 Bulcock Street, Caloundra Qld 4551 Phone: 07 5491 2000 Fax: 07 5491 5166 Email:

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april 2012



ladies at lunch

“I think men do listen but men interpret what we say very differently.” CHARLOTTE REEVES






“The best analogy I’ve heard is that the human brain was made of boxes. Women have a multitude of boxes open at once, whereas men can only open one box at a time!” SANDRA WILLS



1. leanne emblem 2. charlotte reese 3. maggie wilde 4. rosie pfingst 5. ros cheales 6. sandra stevens 7. duck shanks with gratin potatoes



ladies at lunch

words genine howard ll photography alicia aberley ll sponsored by wealthways and boq maroochydore ll venue mckenzie bar & grill, hyatt coolum

Well, it’s our own fault, really. Alli opened the floodgates with her lad’s lunch last month. We invited the lads, and then the ladies, to speak frankly about their differences. Oops! Seemed like a good idea at the time. Genine Howard chats with our lunching ladies to see just how different men and women really are ...


s our dear friends, Barb and Allan Pease, point out in their relationship books (starting with Why Men Don’t Listen and Women Can’t Reap Maps), men and women are genetically very, very different creatures. On every level. Think back to caveman times – we were put on this earth for such different purposes. Of course we are going to think, act, feel, and react differently. Der! The problem seems to be this: we want to understand and change each other, and you know what? It ain’t ever going to happen. Full stop. Sorry, but this is how we are wired – blame the brain. So, if we can’t change each other, what do we do? Come to terms with the fact that we will forever fight about the same things and just get on with it? Well no, what we have to do is accept our differences and learn strategies to deal with them. Easy! Or is it? Time for lunch! Joining us at McKenzie Bar & Grill, Hyatt Coolum, was our co-host, Sandra Wills, owner of Wealthways Financial Planning. Sandra is happily married to Tony and they have four children between them. Sandra brought along Leanne Emblem, married with a 19-year-old daughter. Together Leanne and her husband run a plastering business. In Leanne’s words, “I do all the bookwork and my husband does all the hard work.” Maggie Wilde is a therapist (of varying sorts!) and was married but is now in a long-term relationship with a wonderful man who is more than happy to show his “softer side”. He has three grown-up children and they have been together for seven years. Charlotte Reeves joins us from Essential Style boutique in Cotton Tree. Charlotte (“I don’t do marriage”) has never married but has been with her current partner for about five years. Sandra Stevens, a good friend of Charlotte and fellow clothing boutique owner, has been a single parent to a 12–year-old daughter and a 15-year-old son for nearly 10 years. She confesses to being a real gypsy girl at heart (hence her boutique is called Gypsy Girl). Rosie Pfingst is married to Mark, who she claims is the perfect husband in every way. Together they have two daughters, 18 and 21. april 2012

Last but not least (and just a little late!), Ros Cheales joins us. She and her partner have four children between them, the youngest is 24. Ros has been married twice and claims to be a “lady in transition”. We’ll find out more later …

ros: You can develop into a a good listener or navigator and so on. sandra s: Yes, when I was growing up it was a conditioning thing. At school the girls did home economics and the boys did metalwork.

profile: Let’s talk about the whole ‘women can’t read maps’ thing? Can you read a map? maggie: I used to be able to but I had a stroke, so now find it hard. It felt natural to me, but the map thing I can’t do anymore. charlotte: Isn’t it conditioning? For example, men are used to always being the drivers. As a passenger, I don’t take any notice of where we are going. leanne: Who drives? charlotte: Me, because I rarely drink when we go out. sandra w: I drink, he drives! (A round of laughter – nice one Sandra.) charlotte: Maybe our roles are reversing? maggie: I think it can be a learned thing. The brain is plastic, so we continue learning through our lives.

profile: So ladies, what about the differences on the ‘emotional’ front? My husband is the emotional one in our relationship, which is unusual. What about your relationships – how are you different as men and women? ros: I say, ‘Let’s have a conversation’ and he’ll be wary. rosie: I talk about spending money – then he’ll listen! sandra s: I find men are easier to talk to over the phone about issues and how they’re feeling. They find it hard to do that face-to-face. rosie: I tell you what though, they do gossip! charlotte: I think men are emotional but on the inside. They just don’t express it. maggie: That’s right. In fact many men die of it in their 60’s – they spend their whole life not letting out their emotions, so they build up and explode. I believe in today’s society men are learning to deal with their emotions. Every second guy that walks into my office is just bursting to let it all out. (profile: Maggie jumps in with a tip for the ladies on how to get their men to listen to them.) maggie: Move the conversation. Take them somewhere different and then tell them then. You could both get naked and go to the bathroom. [profile: We are not sure if this is a way to make a man listen or simply capture his attention …] ros: I find when men don’t really want to hear what you are saying they won’t make eye contact and keep looking down. maggie: The key to try to talk to a man about emotions is to not eyeball him – he’ll just get uncomfortable!

profile: Let’s deal with the whole ‘men don’t listen’ thing. Does your husband, partner or significant other actually ‘listen’ to you? charlotte: I think men do listen but men interpret what we say very differently. sandra s: They don’t acknowledge it – I’ll say to my son, ‘Did you hear what I said?’ and he’ll have no response. charlotte: It’s like no one’s home. maggie: I’ve learned to qualify and get him to tell me his interpretation of what I just said. It’s usually completely different to what I meant! profile: What about the fundamental differences between men and women? leanne: Women tend to use both sides of their brain. sandra s: Mathematically, men are much better than women. maggie: I agree – but men and women are starting to change roles. For example, stay-at-home dads are far more prevalent these days.

profile: Fess up. Who can multi-task? Is this a stereotypical difference between the sexes or is it the truth? (All women nod and chatter in agreement – all the while eating lunch, having side conversations



ladies at lunch

“We constantly laugh and have fun together. It must work, because we have been together now 27 years!” LEANNE EMBLEM

the lunching ladies at the mckenzie grill

and ordering a glass of wine at the same time. Get it …?) sandra w: The best analogy I’ve heard is that the human brain was made of boxes. Women have a multitude of boxes open at once, whereas men can only open one box at a time! ros: We’ll deviate off the topic at hand while they’re still on boxes. rosie: Dinner time is the worst at my house. I’m multi-tasking, cooking dinner, and I have to organise them at the same time. ros: And if men were cooking the dinner, they’d get side-tracked by the TV then wouldn’t even notice they’d burned the dinner. maggie: I cook and clean as I go. If my partner does it, the house is a tip by the time he’s finished. There are pots and pans all over the house – in the bathrooms, bedrooms … it’s true! profile: So what do you think the key to a happy marriage is, ladies? rosie: My hubby and I are like ying and yang – we are opposite but we complement each other. And we compromise. leanne: We constantly laugh and have fun together. It must work, because we have been together now 27 years! ros: You need to meet in the middle or be prepared to do your own things sometimes – but not to be disgruntled by that. rosie: You have to be trusting of one another. maggie: Yes, trust is the key to a successful partnership. profile: Let’s talk about the differences between men and women when it comes to sex ... sandra s: Men’s sex drive drops at 30, whereas ours goes through the roof. ros: Well, let’s work out what the perfect age for us to marry a guy is … sandra s: the perfect age is an 18 year old guy! charlotte: Yes, then you’re in-tune sexually! sandra s: I believe that if your sex life has dropped off there is something really wrong. He’s getting it somewhere else and is just not into you anymore. sandra w: Literally! [Insert raucous laughter – Sandra is on fire today with the puns!]



ros: Sex in a relationship has a lot to do with stages in your life. For example, when you have kids you’re too bloody tired to have sex. Or same with adolescent crises – sex becomes less important when you are dealing with episodes of drama. leanne: You’ve still got to make time for each other though. ros: Yes, and you have to take pride in yourself too. maggie: Even if there is a lull in your sex life, you still need to like and respect them for it to work. leanne: We still hold hands to this day. [entire table: Awwwwww!] profile: And what about attraction? What is it that is different between men and women on what they look for in a mate? ros: For me, it’s the visual first up. sandra s: With men they need a physical attraction. charlotte: I think that men tend to get more attractive the more you get to know them. For women, it’s more about their personality. ros: Patience is a great asset. rosie: I think if you can accept yourself and all your wobbly bits then he’ll love you for it. profile: And the final word on our differences? Maybe some words of advice? rosie: I believe it is no good if we are all the same. Our differences are what makes us great together. Right. So there you have it. On the whole, it seems that the stereotyping is spot on, which proves Allan and Barbara’s theory is firmly on the money. Of course, there are exceptions to every rule. Many women can, in fact, read a map. Many men can multitask. And what I loved about our lunching ladies, besides their honesty, openness and ability to laugh at themselves, was that they already have strategies for getting the best out of their significant other. Bless them! Ultimately though, like the blokes, we all agreed that variety is the spice of life, and if we were all the same, wouldn’t life be boring?

MCKENZIE GRILL, HYATT Hyatt Regency Coolum Golf Resort and Spa has recently opened its popular clubhouse restaurant The McKenzie Grill for daytime dining, unveiling a delicious new lunch menu which we ladies sampled. The restaurant has a casual, relaxed atmosphere overlooking the resort’s acclaimed PGA Championship golf course. Chef Cemil Dalyan operates a busy open kitchen, serving fine meat cuts and fresh seafood, along with a tempting selection of salads, fresh vegetables and other modern dishes, for hungry golfers, in-house guests and locals. Diners can enjoy favourites like hand-cut Angus beef tartare, freshly shucked Barilla Bay oysters and succulent Mulwarra 120 day grain-fed eye fillet. For entree, we dined on Noosa spanner crab cake served on asparagus and avocado salsa, with chilled gazpacho and micro herb salad. For mains, we were served braised duck shanks, nutmeg spinach and gratin potatoes which were as equally delicious as the entrees, and a perfect lunch-size portion. The a la carte menu is well-priced too. Entrees start from $20, while the mains are priced from $24. Our meals were washed down with icy glasses of 2007 Yarra Burn Vintage pinot noir chardonnay ($13 a glass) for starters, followed by a 2011 Alta sauvignon blanc from Adelaide Hills, South Australia and glasses of 2010 Scotchman’s Hill Estate chardonnay bellarine. All priced at $13 a glass or $51 for the bottle for a longer lunch! Lunch at The McKenzie Grill is available seven days, from 12:00pm to 3:00pm. Dinner is available Thursday to Monday from 6:00pm to 10:00pm. The Hyatt Coolum The McKenzie Grill 1 Warran Road, Yaroomba 5446 1234

business promotion

rachel hutchinson

Ellerfield Financial Planning is a leader in its field, its success backed by ethics, a long history of helping individuals reach their financial goals, and a ‘family’ ethos. Ellerfield would like to introduce Rachel Hutchison, who has been kind enough to share her family’s experience of working with a financial planner. Rachel is married to Stephen Hutchison and lives and works in the beautiful Twin Waters here on the Sunshine Coast. Together, they have two primary school-aged children – Emily and Thomas. What prompted you to consider working with a financial planner? We were doing our tax returns and had a couple of questions for our accountant at Keating and Associates regarding the best way to redirect some extra money we were trying to save, as well as the CPI increase in our salary. He recommended that we have a chat with Ellerfield as he realised that he was not able to answer some of our more involved questions and they were best qualified.

retirement, private schooling, and also how to have that overseas holiday we have dreamed about. Could you explain how “ellerCentral cash flow management” has helped your family on a day to day basis? We have always had a budget, and we follow budgets and forecasts at work, so we knew what they were. Ellerfield made us realise that unless you are constantly reviewing and following it, it is easy to just spend the extra cash in the bank account on a whim. I now know exactly where we spend our money on a weekly and monthly basis. We know that we are rapidly reducing our mortgage and also making more conscious and informed decisions on whether we really need that impulse buy. I still can go shopping and buy the clothes I like, the household bits and pieces, and the gifts I like to spurge on, but I also make sure that it fits the budget we have created. Could you explain what the Ellerfield “MRP” is and why you chose to implement this strategy for your home mortgage?

We had several meetings with the Ellerfield team before any firm plan was implemented or any fees discussed. We felt that they wanted to get to know us on a personal level first and then on a professional level. We have made, and will continue to make all decisions together with their team – nothing is assumed, and everything is discussed at length to make sure that we are comfortable with their recommendations.

Ellerfield’s Mortgage Reduction Plan is tailored for each client. For us, it meant small but important changes to how we could reduce our morgage quicker and more effectively without having to sacrifice. We had the standard variable rate home loan but changed it to a line of credit. We now have our salaries paid directly to our line of credit each week, which in turn reduces the interest calculated on a daily basis. Our day to day expenses are all paid for on our credit card which we pay in full at the end of the month. I also update our monthly budget regularly so I can see how much we have spent for the month and make sure we are not overspending. Simply by doing this for the past eight months we have already made big inroads into reducing our debt.

What were you hoping to achieve by working with a financial planner?

Has your financial planner been able to help you in any areas that you did not expect?

We knew that we could afford to repay our current mortgage, but it was probably going to take until we were approaching retirement the way we were going. We needed to consider how we were going to afford to retire and still live the great lifestyle we were used to. We also needed to look at being able to afford private schooling for our kids – this was always our dream, but we were not sure it was financially possible with such a short time frame as our oldest child was already in Year 6.

We had no life insurance, income protection insurance or serious illness insurance, so if anything had happened to either of us we would have had to sell our beautiful home just to keep going. Ellerfield is also about to help us with improving our superannuation situation – that is the next step.

Why did you choose to work with the financial planner you selected?

Has your financial planner helped you achieve these goals? It is a work in progress but we are now able to see that all our goals are very possible. Ellerfield has been very proactive in showing us how we are going to be able to achieve our longer term goals in regards to a comfortable

april 2012

Would you recommend your financial planner to friends and family? Without hesitation! They have certainly made us feel more in control of our financial future and we are very much included in all the decision processes. They have the expertise to guide us, but we do not feel that they have taken over. We feel more in control of our finances and future than ever before.

Phone 5476 8744. First Floor, ‘Ballinger Place’, 3-5 Ballinger Road, Buderim, Qld, 4556

Ellerfield Pty Ltd ( ABN 13010991081) trading as Ellerfield Financial Planning is an Authorised Representative of GWM Advisor Services Limited (ABN 96002071749) an Australian Financial Services Licensee, Registered Office 105 – 153 Miller St, North Sydney, NSW 2060. This advice may not be suitable to you because it contains general advice that has not been tailored to your personal circumstances. Please seek personal and tax advice prior to acting on this information.




words angela bueti ll photography ben connolly, velocity images

Business owner, networker, philanthropist and mum Debbie Battaglini-Clarke is driven by her insatiable need to give back to the community. Angela Bueti discovers that this smiling saint is not afraid to go hard for what she believes in.



debbie battaglini-clarke with furry friends theo and tily



t’s not a good look when a journalist turns up to an interview without a pen. And even more so when said journalist had oodles of time to get to the interview, while the interviewee, who is a mum of three (including twins), business owner, tireless charity worker and serial networker has managed to get herself organised and to a café for a breakfast meeting hours before. Luckily, Debbie Battaglini-Clarke is a forgiving soul and offered the use of her gorgeous, slimline silver pen (I have a thing for quality stationery – sad but true). Thanks to Deb, my hurriedly scribbled notes never looked better. We settled in for a chat about the notion of success. Clearly, Deb could teach this potential pen thief a thing or two about that. Most of us have a pretty full schedule, but you could say Deb’s is a little fuller than most (her bulging organiser is evidence of this). With her husband, Laurie Clarke, they form the dynamic duo as owner managers of the highly successful BOQ Maroochydore branch. Recently, they were lauded with two major business awards including the 2011 Sunshine Coast Excellence in Business Large – Business Services of the Year Award and recently the 7-Star BOQ Branch Award. Deb also sits on the committee of the Sunshine Coast Business Women’s Network. She is a tireless co-ordinator of major fundraising events for local children’s charities through BOQ Maroochydore’s highly successful Celebrity Charity Golf Day. The event has raised in excess of $100,000 for charities such as SunnyKids, who provide much-needed accommodation and support to local families and children. Oh yes, and then there are the family commitments. Deb is proud mum to five-year-old Adison and twins, James and Sofia, 10 months. The precious twins were conceived on the fifth and final attempt at IVF and Deb and Laurie couldn’t be happier – even if it does mean their crazy meter has been turned up a notch. “Logistically, it’s getting a little trickier. Sofia is on the move but James isn’t. Just getting them both in and out of the car and to and from the shop is interesting. Getting milk is a major expedition,” Deb laughs. Still, having a family is what Deb has always yearned for and in realising her dream with three healthy children, it’s clear that it’s worth every bit of the chaos. “I’ve spent many years in demanding roles, but this is more demanding than any job. If I am on the phone I can juggle one crying baby, but if both are crying the world stops!” Despite having new babies on her hands, Deb has never really taken time off from the business and regularly works from home on the HR and marketing side of things. “The twins were four weeks premature, so there I was the day after their birth doing the wages on the laptop from my hospital bed while they were in special care. The staff had to be paid!”

april 2012

Born and raised in Canberra, Deb’s family moved around so frequently that she attended 13 different schools. Her strong work ethic can be traced back to her early teens when as a 19-year-old she took on a demanding job as the circulation and marketing manager for APN’s Tweed newspaper. “I never really saw it as a career move as I was going to take a gap year and study law, but the role offered me such an opportunity to learn and grow.” This is where Deb first cut her teeth in event management, catering, sponsorship, marketing and advertising. “The life skills far outweighed the uni skills and I met so many wonderful people.” It proved to be the grounding she needed to make the jump into starting her own private enterprise. Seeing an opportunity, she set up an annual Bridal Expo and then bought Table Toppers; an events company on the Gold Coast. She more than tripled its turnover in the first year and developed it into a franchise model. But it was her involvement with a number of charities here and in New Zealand which clearly had a deep effect on Deb. She put her corporate experience and business prowess to work raising hundreds of thousands of dollars for charities such as Yellow Ribbon, Here for Life, Very Special Kids, and the Alannah and Madeline Foundation. “To be with families who were going through the pain and suffering of losing a child was a great privilege. It was quite profound working with children who were terminally ill,” Deb says of her time working with Very Special Kids, who built the first children’s hospice in Australia. Deb has no qualms asking those in positions of privilege or high profile sportspeople to give their time or money to support such causes. She has the ear of AFL legend Robert DiPierdomenico and rugby league great Mal Meninga. “When I first met Dipper I had no idea who he was. I kept asking him, ‘Who did you play for again’?’ as he got increasingly frustrated with me,” chuckles Deb. It’s this infectious, positive attitude and giving nature that shows Deb’s true passion in life is helping others. “When I’m talking with someone I’m constantly thinking; ‘What does this person need and how can I help them?’” Deb is in her element, having recently become an ambassador for SunnyKids, and is chipping away on a signature charity event, the Half-time Wrap – unlike anything the Coast has ever seen. It’s sure to involve a sporting identity or two, some fun challenges and a few surprises. And on the notion of success, it’s simple for Deb: “It’s believing in your passion, having a vision, giving back, sharing your success and making a difference”. She hopes that one day her children come to realise the importance of giving back to the community too. How could they not? They’re being brought up in an environment where this is the norm, and all with a big smile. Good on you, Deb!



cover story

It’s really not until you’re older that you really appreciate it. But looking back, we had it pretty good and we definitely took it for granted.” Kay Hollyoak wears Hills in Hollywood gown courtesy of Tamara Wrigley, and bling gumboots from Holster Fashion Hair and makeup by Pru Edwards. Shot on location at Maleny Dairies, Maleny,



cover story

words alli grant ll photography ben connolly, velocity images ll hair and makeup pru edwards ll shoot creative genine howard and kara de schot

Kay Hollyoak is the epitome of business success. As general manager of Maleny Dairies, she has helped take a working dairy farm and turn it into a well-known and respected retail brand. And while the days are long and the pressure is high, Kay gets to do it all while living and working on her family’s stunning country property, surrounded by her family. Kay certainly has the balance right, as city slicker Alli Grant discovered.


e live in the city. Well, not in the middle of a sea of skyscrapers, but in very suburban suburbia. We have a small house on a small block with a small yard. So accordingly, our son is being raised as a city boy. We get in the car to drive to the park to play. We walk down the road to the estate’s shared pool to cool down on a hot day. We only just manage to fit in a game of footy in our tiny little yard without tripping over the dog or running into the fence – it’s a bit squishy back there. If we want to see an animal other than a dog, a goldfish or a gecko, we drive to a zoo. We’re certainly used to driving places to do things. Yep, we’re city folk. And we live a somewhat complicated life. I often wish it were different. I wish for a far more simplistic existence with open fields, fresh air, big trees and trickling dams. I wish our son could just pop outside and run, play, kick, throw, explore and ride without running into a fence or onto a busy street. Kay Hollyoak from Maleny Dairies has lived this wholesome, unrestricted, simplistic yet utterly divine existence for most of her 38 years. She is a country girl, through and through, and I am jealous! Arriving at Maleny Dairies in the Sunshine Coast Hinterland to meet Kay, I am instantly transported to another time and place – a place with all those open fields, fresh air, big trees and trickling dams I dream about. It’s simplistic and pure. It’s the country, and for a city gal like me, it’s heaven. Making my way through the gates, I almost drive smack-bang into a wayward cow on the run from two staff members. Yep, I’m in the right place. This, dear friends, is the country, in all its glory. The Hopper children (Kay, her sister and two brothers) were born and bred in Maleny. In fact, Kay has spent most of her life living on this breathtakingly beautiful piece of land. And what a piece of land it is – about 200 acres of country bliss. Today, three of four Hopper children live and work here – albeit in several different businesses. They are the third generation to do so. Kay’s grandfather originally april 2012

owned the property and passed it down to his son, Harold, who in turn is sharing this slice of heaven with his children. I ask Kay what it was like to grow up here. I imagine it was certainly a different childhood from mine – remembering that my afternoons were spent hanging out with my friends ‘down the mall’ or vegging out at home watching TV. Not a cow in sight! “It’s not until you’re older that you really appreciate it. But looking back, we had it pretty good and we definitely took it for granted. We could wander wherever we liked – down to the creeks to fish and catch yabbies. We did help out a lot. I didn’t have to do as much milking as my brothers, thank goodness, but I did have to cook dinner. “However, it can be a tough life, that of a dairy farmer. Animals get sick, you’re at the mercy of the weather, midnight calls to the vet. It’s not easy. “And being flicked across the face with a cold, dirty, wet cow’s tail at 5:00am in the middle of winter isn’t fun. Our boots were so cold we would literally have to stand in a bucket of hot water to warm our feet up, then we’d get out to milk, and jump back in when our boots started to cool down. Thankfully, today it’s not as cold.” Not that it would matter to Kay – while she loves the cows, she hasn’t really had to milk one since she had her first son about 12 years ago. As the mother of two young boys, aged 10 and 12, Kay loves that her children can experience the same wholesome upbringing today that her siblings enjoyed. “The kids can roam and play and fish and swim and even shoot rats,” Kay tells me, going on to explain that both Keith and Ross have children living on the property too. “They are really lucky. My boys only have to feed the animals on Sundays (and they get paid for it), which they love. They are learning to drive a car as we have so much land, and are very fit and strong because of the lifting they do around the place. And we live down the road from the school. It’s a very easy life. “They are amazingly blessed to get the benefits of living here, but without the hard work attached.” As general manager of Maleny Dairies, Kay’s kept very busy, but what a way to end the day – relaxing on the deck of her homestead overlooking rolling green hills,

All the children love to help their grandad. He loves it – he’s such a family man.”

Kay Hollyoak is living a dream – not only does she get to enjoy life on the land, but she is also the head of a big brand, Maleny Dairies



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knowing that work is just a few minutes away (and on the same property). Kay and her brothers, Ross and Keith, and their families all live on the family land. But Kay didn’t always think she would settle into life on the farm. Far from it. She considered living back on the farm, one day, but certainly not working on it. “No way – I always said I would move away and that I wouldn’t marry a dairy farmer ... I like people, not cows, dirt and poo. Well, I didn’t [marry a dairy farmer], but I did end up back here,” Kay explains, going on to tell me about her experiential years – her late teens. Kay wanted to be a hairdresser. However, after realising she would have to finish grade 12, she decided to leave school in year 10 to try to make some money. “I did some office work for a couple of years and then moved to Alice Springs for two years. All I wanted to do was get out of the small town – I wanted to see the world. I lived such a sheltered life in Maleny. I wanted to see and do things.” So see and do she did. But at the age of 20, she was drawn back to the Hinterland – owning and operating a dress shop for two years before moving on to work for the local ANZ bank, and then the local IGA. While Kay had resisted the temptation to work on the farm, although she says she wasn’t ever pressured, she did work for her brothers in their small businesses for many years. The Hopper family is clearly entrepreneurial and likes to keep busy, as does Kay. “I really have to be busy – I can’t stand twiddling my thumbs,” she tells me. At 23, Kay met and fell in love with her husband, Geoff, and she had her first son, Lachlan, at 25. Life was good. Kay had already ticked a very big goal off her to-do list – getting married and having children. And while the Hollyoak family lived on the family property, Kay had resisted the temptation to work there, until the year 2000 when the milk industry was deregulated. Kay’s brother, Ross, saw an amazing opportunity for the family – to create it’s own brand of milk. Maleny Dairies was born. Keith had been running the farm since he finished high school, and Ross was operating a few businesses from the family’s land. The Hopper family took the big, bold step of branding and retailing their own products. Now, here’s where my city-chick upbringing fails me. I don’t know much about cows. Or milk, well, except the obvious stuff. So I asked Kay to explain it all to me. Dairy farming 101, if you like. “So, Keith still operates the dairy farm and we buy the milk from him. Originally, I thought it would be a simple case of milking the cow, putting the milk in a vat, transporting it in a tanker and then putting it into bottles, but I was so wrong. It’s such a complicated process – pasteurising, homogenising, testing. Our first bottle came off the line in 2002 and our first order was from the IGA that I worked for – they have been amazing supporters of ours,” Kay tells me. “We started deliveries with one tiny van. Today, we have one truck that delivers six days a week and two trucks that deliver four days a week. We sell from Noosa to the Gold Coast. Currently we produce about 40,000 litres a week.” Right, so now I understand the business of Maleny Dairies the brand, as



opposed to the dairy farm itself – Kay works for Maleny Dairies with Ross, while Keith is head honcho at the farm itself. What about the cows? “We have always bred Guernsey cows – their milk is particularly high in protein and butterfat,” she explains, clearly aware that I am cow-stupid. “Most farms breed Friesians because they produce more milk, but we have always preferred the quality of Guernsey milk.” Kay and I go on to talk about the deregulation and what it meant for farmers, especially with big players like Coles and Woolies producing their own milk products. Actually, I get a little confused when standing at the milk fridge at my local Woolies – too many choices! “We pay five other farmers for their milk and honestly, we pay heaps more than most so that they can afford to stay on the land. And we don’t cut corners with our milk, as many do. We don’t add anything to our milk. For us, milk should just be milk. It should be wholesome, and our milk tastes thicker and creamier ... even the skim milk. The Maleny Dairies range is most certainly growing in popularity, with numerous independent retailers as well as several Woolies and Coles supermarkets supporting their business. “We have 25 staff now, and I work 10-hour days – but I love it. But the first five years were really hard. These days, we do so much here. “In the dry season we use our tanker to do water deliveries, plus we now have 400 shipping containers that we hire out, and we operate a tow truck, as well as the tours and kiosk to manage. And we do all the packaging, bottling and labelling here. We also have a grain farm ... so we bring in our own grain,” Kay explains. I’m exhausted just thinking about running all those separate businesses – and I have several businesses myself! “We used to have a beef property when I was a kid. We’d spend holidays out there mustering and we’d take friends. To this day, our friends still rave about their time on that farm – branding, dipping and tagging the cattle,” Kay tells me, almost as an afterthought. What a childhood! Back to Maleny Dairies. As a mum, I’m feeling a little inadequate right now. I wish I could give my son a taste of this existence. While we won’t be moving to a dairy farm any time soon, I can (and will) give Hudson a taste of country life, as Maleny Dairies runs tours for city kids just like mine (and their city-slicker parents). He can pat a cow, feed the chickens and enjoy the sweet smell of fresh air. “We started the tours about two years after launching the Maleny Dairies brand as we had so many people wanting to come in and take a look around. We now have a viewing window in the factory, and the kiosk. Kids can come and feed the animals, see a cow being milked and learn all about the process of milk, from the cow to the bottle. We get about 10,000 visitors through a year now – many of them school groups.” Today, Maleny Dairies produces a wide range of products, including four kinds of white milk, flavoured milks, yoghurts, cream, goat’s milk, and custard, and they have a swag of awards to further illustrate the inroads they have made in such a short period of time. I am quickly realising that while simplistic in many ways, Kay’s life is somewhat hectic. How does she do it all? “I’m very lucky as my husband and I did a swap – he sorts the kids in the morning, works as a car detailer during the day, finishes at school pick-up time and spends the afternoon with them. He cooks and cleans ... and I have just taught him how to iron,” Kay proudly tells me. Kay certainly lives for her “boys”. She’s very proud of both her sons’ athletic achievements and is genuinely thankful for the sacrifices her husband has made to enable her to fulfil her dream of running Maleny Dairies. And this sense of family is something embraced by the entire Hopper /

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kay hollyoak at maleny dairies

Hollyoak clan. Just as well, given they not only work together but all (except Kay’s sister) live on the family property. “We do a lot as a family – Christmases and birthdays are spent together. I work with Ross running the factory, but I don’t see that much of Keith as he is up so early milking the cows and he gets called out a lot, but the kids spend a lot of time together. And Dad pops down to say hello and get the mail every day,” Kay explains, adding that the family often works out together as Keith is also a personal trainer. Incidentally, Kay looks amazingly fit! “All the children love to help their grandad. He loves it – he’s such a family man.” I ask Kay about her parents, Harold and Dorothy. She tells me that they retired in 2002, after Keith took over the day-to-day running of the farm, but that her father lasted only a few weeks before getting bored and turning his hand to goat farming. He ended up with about 80 head of goats and back full-time farming, today he sells his milk under the Maleny Dairies’ brand. While from the outside, the Hopper / Hollyoak families seem to have it all, life did throw quite the curve ball at them a few years ago when Kay’s mother, Dorothy, was diagnosed with Alzheimer’s. It hasn’t been the easiest of journeys, and today, Harold is full-time carer to his wife. “After she was diagnosed, she went downhill very quickly. We felt we had to put her in a home for a while as the farm was very dangerous for someone

april 2012

wandering around in the middle of the night ... but they didn’t have the time to really look after her and Dad was up there feeding her three times a day anyway. So, Dad sold half his herd and decided to bring Mum back to the house. He’s just amazing with her. Honestly, I didn’t know if he would last, but he has been unbelievable.” When I ask Kay about the future of Maleny Dairies, that sense of family comes shining through again. “Yes, there are plans for it to get bigger, but I don’t want it to get too much bigger. I love that it is a family business still and I would hate to lose that feel,” she tells me. “We are very family-centric. Even though I work long hours, my work is flexible – I can go and watch the kids compete in a school sports day, and we are like that for all our staff. Family is everything. Mums shouldn’t have to miss out because they have to work.” It’s clear Kay is living a simple yet incredibly fulfilling life. “Success to me is having a happy family, rewarding work and being able to pay the bills when they are due. So yes, I’m successful. And I love spending time with my boys – they are my little buddies.” Kay is living proof that you don’t have to live an overly complicated existence to be and indeed feel successful. Because as Leonardo da Vinci said, “Simplicity is the ultimate sophistication”.



advertising feature

local election time WHO WILL YOU VOTE FOR IN THE UPCOMING ELECTIONS? WHATEVER YOUR PERSUASION, BE SURE TO MAKE YOUR VOTE COUNT. profile magazine is committed to supporting the sunshine coast regional council and the upcoming local elections. we meet some of the candidates in the running to be the leader of the pack.

Michael Bloyce has the right mix of qualifications, business and council experience, community involvement and policy vision to be the next mayor of the Sunshine Coast. Michael’s key policies include: •• Organisational reform of council, to make it a more customer-focused, efficient organisation – a service provider and not a service denier;


With degrees in economics and law and an MBA, Michael has enjoyed a 35-year career in cultural, venue and event management. He has 20 years’ experience as a manager within council and has also worked extensively in the private sector in the fields of life insurance, hospitality, business and arts consultancy. At one point, he managed a Sizzler outlet with a customer base of 5,000 patrons per week!

•• Support for small businesses by rejuvenating the local economy through a more proactive approach to business attraction and support, diversification into new clean industry sectors, a reduction of red tape and streamlining of council procedures;

At 52, Michael is fit and healthy and has an excellent grasp of local issues, having lived on the Sunshine Coast for the last 23 years. He has been actively involved in community service for more than two decades and is an excellent public speaker and master of ceremonies.

•• Introduction of a preference margin for local workers; •• A new model of community engagement through the introduction of online community reference panels (avoiding wasted money on consultants);

Michael is a strong leader with solid conservative values and possesses an excellent understanding of the workings of government at all levels. Michael believes in smaller government. He thinks governments at all levels has become too involved in regulating every aspect of people’s lives.

•• The expeditious roll-out of key infrastructure projects across the Coast;

phone 0408 885 190

•• A review of council’s levy system; •• Building multi-deck car parks to ease traffic congestion; and •• A reduction in council debt levels. True. Local. Leadership. Kim Edwards is an award-winning business woman who has championed the cause for positive social change through education around the world. She has won numerous business awards, including the Sunshine Coast Outstanding Business Person of the Year (2007), the Sunshine Coast Business Women’s Network Outstanding Business Woman of the Year (2009) and the Australian Institute of Management Medal for Management Excellence (2011). Born in Sydney in 1960, Kim grew up in an air force family and travelled around Australia until they settled in Maroochydore in 1977. In 1979, she embarked on a career journey, working, studying and travelling across 59 nations throughout the Middle East and Asia where she was involved in aid development and education projects.




In 2003, she established Sea English Academy. From humble beginnings on her dining room table in Maroochydore, and without any investment, today the company is one of the Coast’s most awarded and well-known businesses. The company was franchised in 2006 and has conducted training in 27 locations in 17 countries.

When it comes to life and work, Kim gives 100 per cent. Her business involves daily encounters that are honest, real and raw in a global business environment. Directorship of an international company has enhanced her skills in management and business. She is actively involved in a number of charities, including Alzheimers Australia. She is single, has two married daughters and three grandchildren. Kim’s vision is to inspire a team that works together to make this region not just the most beautiful place to live, but a place in which all residents are proud of their community. She wants citizens of the Coast to be served by a local government that will champion their rights to prosper, grow and belong. Kim will create a new landscape of economic prosperity by engaging the international market with effective strategies for tourism and education to create jobs on the Sunshine Coast. Kim will lead our community to a new era of economic development and connection. phone 0419 660 473

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THE ALL NEW BMW 116i. Coastline BMW 770 Nicklin Way, Currimundi. (07) 5491 9100. *Offer based on the drive away price of a BMW 116i with manual transmission with no optional extras of $42,137, on a BMW Full Circle agreement over 48 months with no deposit, monthly repayments of $649.50, a 10,000 kilometre pa allowance and a Guaranteed Future Value (GFV final payment) of $22,401.99. Interest rate is 8.11% pa (comparison rate 8.99% pa). Total amount payable where the contract is fully paid out at contract end is $53,577.96. At the end of your contract, you can trade-in the vehicle; or exercise your GFV rights by paying out or refinancing the GFV or returning the vehicle to BMW Financial Services, provided that the vehicle has not exceeded the contracted kilometre allowance and meets fair wear and tear conditions. Offer from BMW Financial Services (a division of BMW Australia Finance Ltd, Australian Credit Licence No. 392387) while stocks last to new vehicles ordered and delivered between 1st and 30th April 2012, cannot be combined with any other offer. Private and ABN buyers only. Fees, charges, terms, conditions and approval criteria applies. Consult Coastline BMW for further details. BMW Financial Services reserves the right to change or extend the offer. ^Comparison rate based on monthly repayments for a 5 year secured consumer loan of $30,000. WARNING: This comparison rate is true only for the example given & may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.


sa 6-55 Gateway Drive Noosaville 5449 0232 Just past Bunnings,  plenty of parking.



The holster Spring/Summer 2011 collection  is now 50% off! Come into our Noosaville shop to grab an  amazing deal. Not only has our new Autumn/Winter range hit  the shelves as well, but you will be able to buy  from our Spring/Summer ’12 preview whilst  you’re there! Open Monday to Friday 8.30am - 5pm Closed Good Friday and Easter Sunday Saturday 7th and 14th April open 9am - 1pm Easter Monday open 9am - 2pm

your ultimate guide to fashion and beauty

window shopping Napoleon perdis colour disc in electric forest, rrp $29, available from terry white chemists, sunshine plaza, phone 5443 4466

my favourite things ... This month, we take a look at fashion a little more on the comfy side and share some great easy-wearing garments that are perfect for a bit of weekend glamour. We get down to basics on our Vanity Case page, highlighting a few fabulous staple items for the bathroom that won’t break the budget. We are also excited to show-off the second of our makeover competition winners! It was hard to pick just one from the hundreds of entries we received from women all over the Sunshine Coast, but here she is, as seen here. Don’t stop entering though. Simply send a recent photo to and tell us your favourite Profile Magazine cover to date.

on cover: Luisa Clare spiral frill top, RRP $139.95. La Vida Mooloolaba. phone 5444 8833


kirsty after

We are excited to present Kirsty Innes, the second winner of our ‘Look like a Cover Girl’ promotion sponsored by Kooshka Hair. Kristy enjoyed a full pamper session, including a hairstyle makeover from the experts at Kooshka Hair, Mooloolaba, and professionally applied makeup. She was then styled by the team at La Vida, Mooloolaba, and enjoyed a professional photo shoot with Shawn from Sabra Creative. Kooshka’s Daniella Saville created a fresh look for Kirsty. “We enhanced Kirsty’s golden locks and defined her gorgeous wave with a layered cut. I am loving the Kevin Murphy organic range, so we shampooed with KM Hydrate-me; a luxurious, moisture-enriched shampoo. profilemagazine

works her


learn makeup techniques Napoleon Perdis has come to Terry White Chemists, Sunshine Plaza Shopping Centre! The team caught up with event makeup artist Ginelle Dale from the national creative team. Ginelle has had the pleasure of working closely with Napoleon himself at various events supported by the company. Highlighted achievements include working at the recent Rosemount Sydney Fashion Festival, Brisbane’s Mercedes Benz Fashion Festival and fashion shows for Alex Perry. Ginelle is running a makeup workshop on April 11 at Terry White Chemists. For more details, phone 5443 4466.

holster goes global GENINE HOWARD PUBLISHER / group MANAGING director

kirsty before


ginelle dale

Our favourite, locally-owned foot fashion company, Holster Fashion, is continuing their quest for global domination with its newest international address – Bangkok, Thailand. Natalie, Ben and the team launched with an open-air terrace function on the new Ecoplex Park Ventures hotel in Ploenchit. A large turn-out (composed of Thai celebrities, movie stars, singers, socialites and even the head of Microsoft Thailand) of guests at the launch sipped French champagne and Italian wine and nibbled on beautiful food as they were dazzled with the Holster range. Congrats to the team! For more info visit www. I used Anti-gravity for a beach wave style, with thick sections two inches from the scalp taken to curl in a barrel wave with a curling wand, finished with Motion Lotion; a curl-enhancing, frizz-controlling, weightless lotion. To set the style I used Session Spray; a light hair spray with a UV protector to help the longevity of the style and colour whilse still allowing movement.” For Kirsty’s new look, I used all Youngblood products, starting with a mineral primer to set the foundation. I followed this with Sun Kissed liquid foundation, and set with translucent high-definition powder. I used the Youngblood Blonde eyebrow kit, Tulip crushed blush, Eternity eye shadow quad, and defined her lashes with Blackout mascara. I wanted a beachy look for Kirsty, so used Coral Beach lipstick topped with Allure lip-gloss. Kirsty was styled by the team at La Vida Boutique, Mooloolaba. Phone 5444 8833. Pictured, she wears Final Frontier maxi dress, RRP $280 by Shona Joy. For behind-the-scenes footage of the makeover, head to To enter, simply email a recent photo of yourself, along with why you would like to look like a Profile Magazine cover girl, to Tell us your favourite Profile Magazine cover to date!

bliss on buderim

beauty’s all about you

april 2012



profile loves stone age This exclusive range features all-natural turquoise and semiprecious stones from Arizona, Tibet and India, hand-picked by the designer herself.

brace yourself Cotton and Co Petite Silver Heart Bracelet RRP $349.

yes, no, yes NO! shoes addey, RRP $49.95. Shoes Unlimited’s new autumn/winter range available now

9.95, For ts, RRP $1 and tigh g in g g le o .v le ib s www er 9. rev 00 810 44 Voodoo phone 18 stockists

leg it

Weekends don’t have to be daggy – enjoy long, lazy weekends on the Coast in relaxed weekend glamour. knit dress

budget glamour

EMU Australia knit dress RRP $159.95.

mix@coles, RRP $25. Available from Coles Sunshine Plaza. For stockists phone 1800 752 648

winter woollies loobies story Tunic rrp $239 and Cardigan rrp $289, available from gingers boutique, buderim. phone 5445 6616

it’s a wrap EMU Australia shell cove grey striped cardigan RRP $139.95. EMU Australia apparel is crafted from the most amazing merino wool.



in the jeans

shanghai style

cosy mother

Levi’s RRP $129.95. For stockists phone 1800 625 603


Mesop Light Wool swing Cardi in Jasper rrp $169. Mesop Striped cross over top $99. Available from Mother Maria outlet on Main Street Palmwoods and

april 2012



vanity case skin bath Guinot CRÈME HYDRA BEAUTE, RRP $74. Multi-action repair moisturizing cream. Gives immediate relief to tight dehydrated skin. Good for all ages. Now at approved Guinot stockists

prime time

body talk

FACE OF AUSTRALIA Face Base Primer 3 in 1, RRP $12.95 (50ml). Stockists: Priceline, Priceline Pharmacy, Kmart, Big W and Selected Pharmacies Australia Wide or phone 03 9338 5222

The Body Shop White Musk Libertine Eau De Toilette, RRP $42.95. A bold new twist on musk, with sweet notes of Turkish delight, baby orchid and Chantilly cream. Available from The Body Shop Sunshine Plaza or

at one with nature Enhance by Natural Compatibles Perfect Touch Concealer, RRP $30 (available in five shades). For stockists phone 03 9764 0966 or visit

This month, we get back to basics with tried and tested bathroom essentials that won’t break the budget.

honey scrub

all for one

Get gorgeous skin with a honey scrub massage, $180 (90 minutes). Crystallised honey particles to tenderly exfoliate your skin, removing accumulated dead skin cells and impurities. Head to The Spa Hyatt regency Coolum Resort and Spa, Coolum. Phone 5449 3412. www.coolum.

EmerginC multi-fruit cleanser, RRP $63. This is a great basic cleanser that suits most skin types. Available at Bliss on Buderim, Gloucester Centre, Buderim. Phone 5477 1430

old favourite NIVEA Crème 100mL RRP $6.94, NIVEA Crème 200mL RRP $9.16. NIVEA is available nationally from supermarkets, mass merchants and selected pharmacies. Stockist enquiries phone 1800 103 023

young blood Youngblood Mineral Radiance Crème Powder Foundation, $POA. Long-wearing, lightweight 2-in-1 cream-to-powder foundation that combines the great coverage and light-reflecting qualities of a liquid foundation. Available from selected outlets including Kooshka Hair, Mooloolaba. Phone 5444 7715



april 2012




hairy myths debunked with Erin Watt Working in the hairdressing industry, I have heard hundreds of hair myths. But which of these horror stories are just hype and which are real worries? This month, I thought it was about time we got to the root of these dilemmas! Hair can become immune to shampoo over time If you’re worried that your hair isn’t reacting to shampoo the way it used to, it is actually likely that the needs of your hair and scalp have changed. Hair can’t build up tolerance to a product. Each time you visit your hairstylist, they should analyse your hair and scalp to ensure that the shampoo and conditioner you use is working for you. If you pluck one grey hair, three are going to sprout in its place Some people are pretty quick to yank a grey hair and others leave it be in fear that multiples are going to pop up in its place. Truth is, it is going to

take approximately three months for a new hair to rear its shiny little head and usually another three for it to grow to a noticeable length. If more greys happen to pop up, they are most likely due to time or stress, not plucking. Regardless, yanking out these little buggers is a harmful habit that can damage to the follicle and break the other hairs, so try resist the urge. Instead, ask your stylist about colouring or blending options. Brushing hair when wet is just like using a comb Wrong! Wet hair is much more vulnerable! Brushing out those tangles will pull and stretch the hair and will most likely cause breakage – eek! To avoid the snap factor and be tangle-free, gently comb your hair section by section with a wide-tooth comb, starting from the underneath. This will ensure your hair has much more shine, strength and bounce.

Cutting your hair will make it grow faster Unfortunately, even though regular trims are a great way to keep your hair healthy, monthly snips are not going to turn you into Rapunzel. On average, hair grows about half an inch every month, regardless of whether or not you trim it. But in saying that, cutting those ends is going to prevent damage and encourage stronger, healthier hair. If you are growing your locks, make sure your stylist isn’t cutting off what has grown since your last trim. So until next month, speak to your experts before trembling under the blankets over these and other hairy urban legends. Strut Hair and Beauty 5443 5605

problems falling pregnant? with Dr James Moir The pregnancy tester lies on the bathroom vanity while the woman eyes it nervously, awaiting a result. She’s been trying to fall pregnant for the last few months. Maybe this time … For most women, the decision to have a baby is a momentous one. And for many people, conception happens fairly quickly … but not necessarily for everyone. About 85 per cent of normal couples will be pregnant after 12 months of trying, 75 per cent after six months.

assume the worst. Up to 80 per cent of fertility issues can be solved. It may simply be a case of taking some tablets for a few days each cycle to make your ovulation regular. The first step is for you and your partner to see your doctor about it.

ovulation. Problems with ovulation can often be the reason for difficulty in falling pregnant. If your cycle is long or irregular, see your GP early. Common fertility issues can include polycystic ovaries or blocked fallopian tubes.

See your GP first. The cause can be due to either partner, or both. Around 40 per cent of the time there is a problem with the male, and 40 per cent of the time with the female. Around 20 per cent of the time it’s a combination.

There are also some more general medical conditions which could be affecting your ability to become pregnant. Some examples of these would include coeliac disease, thyroid disease, thrombosis, chromosomal defects or autoimmune disorders such as lupus and vasculitis. In some cases, treating this underlying issue can improve the chances of conception.

Doctors are seeing more women having difficulty in getting pregnant than we did 20 years ago. To a large extent, this is because as a society we are delaying having children until we are older. A woman who might have had no problems falling pregnant in her 20’s may find it more difficult to do so in her 30’s.

Your doctor will look at some of the general health issues that can make it difficult to conceive. For both men and women, these can include smoking, obesity, diabetes, alcohol, caffeine and recreational drugs. Assuming there are no major problems there, your doctor will check on the fertility of you and your partner.

So what happens when you’ve been trying to get pregnant for some time with no success? Well, the first thing to do is make sure you don’t

Sperm analysis is the first step for the male, checking the number and motility of the sperm. For the woman, the doctor will be looking at your



Moir Medical 5444 0799

april 2012



the good life


words genine howard ll photography alan hughes

essica Ainscough is a writer, a holistic health coach, and the creator of the health and wellness website The Wellness Warrior. With her e-books, daily blog posts and videos, Jessica’s goal is to empower people to take control of their health. She aims to show the world that the quality of our lives is directly linked to how we treat our body and mind. When Jessica was diagnosed with epithelioid sarcoma, a rare and aggressive form of cancer in her left hand and arm, she left her job as the online editor for Dolly magazine and set out on a mission to heal herself. Genine Howard catches up with the past Profile Magazine covergirl to see how she has overcome her health issues and what makes this Wellness Warrior shine every day. profile: What is your personal philosophy when it comes to health and well-being? jessica: Our health and well-being should not be outsourced for someone else to handle. It is our responsibility, and we can have complete control over it. I strongly believe that what we eat, what we drink, how much we move, and how we think has a direct impact on not only our physical health, but every aspect of our lives. profile: How do you keep fit and healthy? jessica: I eat an organic, plant-based, whole food diet. I practise yoga a few times a week. I walk my dog by the beach. I connect with nature every day. I soak up the sun’s vitamin D most days. I meditate each morning. I only say really nice things to myself. profile: What sports do you participate in, if any? jessica: Yoga! I do Bikram and Vinyasa yoga. Plus walking my dog and jumping on my mini trampoline. profile: What’s your favourite ‘good’ food? jessica: A huge salad packed full of greens, red cabbage, snow peas, onion, tomato, capsicum, broccoli, carrot, zucchini, corn, fresh chickpeas, roast pumpkin and asparagus. With flaxseed oil and apple cider vinegar dressing. profile: What’s your favourite ‘indulgence’ food? jessica: Raw cacao. It’s chocolate that is healthy! I make amazing cacao superfood balls with rolled oats, bee pollen, dates, maple syrup and goji berries. 46


profile: Western medicine or natural medicine? What’s your preference? jessica: Natural medicine. profile: Do you do organic? jessica: Absolutely! It’s my non-negotiable. profile: What health tips do you swear by? jessica: Drink green drinks every day – green juices and smoothies. Eat fresh, living food every day (and lots of it). Take time to come home to yourself each day – either through meditation, deep breathing or just sitting in silence with no distractions. profile: What motto do you live your life by? jessica: Our lives are not determined by what happens to us, but by how we react to what happens to us. Happiness comes from within, not from ‘out there’. profile: You’ve suffered some major health issues in your life. Tell us about that. jessica: Yes. I was diagnosed with cancer in 2008, and again in 2009. After an unsuccessful bout of conventional therapy and being told that I would have to lose my arm and that my condition was terminal, I decided to step away from the conventional system and take control of my health. This led me to Gerson Therapy. In April, I will complete two years of this life-saving therapy. profile: What do you do when you’re not working? jessica: Spending time with my boyfriend and my dog without our computers and phones. Each week the three of us go for a long walk on the beach together. profile: What would your dream job be? jessica: A wellness entrepreneur and writer – that is the career I have at the moment and I can’t imagine doing anything else.

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april 2012




stress or burnout? with Maggie Wilde We would all like to consider ourselves masters of healthy relationships, balanced health and well-being, self-care, family connection, financial freedom and career / work fulfilment. We may strive personally for these ideals, however, none of us are immune to burnout: or as I call it, ‘empty syndrome’. The important thing to remember is that burnout can be the result of ongoing stress that is not dealt with appropriately. When we continuously need to give more than we get, we end up having nothing to give at all. There are a number of warning signs of a possible burnout. These include but are not limited to: •• Dragging yourself into work.

There are important differences between general stress and burnout. Stress involves ‘too much’ in terms of pressure of demands physically and psychologically. Stressed people can, however, get things under control if they simply change their frame of mind and imagine getting through. Burnout, on the other hand, involves ‘not having enough’. It includes feeling empty, having no motivation, and in some cases, being beyond empathy or caring. One other important difference between stress and burnout is that most people can be aware of being under a lot of stress, however, we don’t always notice burnout when it is happening. To deal with burnout, try the following techniques:

•• Feeling like you ‘can’t be bothered’.

•• Watch for the warning signs of pre-burnout (high stress periods with no time for recovery).

•• Spacing out during conversations and losing focus.

•• Find ways to manage or reduce the stress and seek support before burnout occurs.

•• Experiencing impatience or a decline in empathy for others.

•• Build your resilience to stress by taking care of your physical and emotional health.

•• Feeling ‘distanced’ from others and wanting to be left alone.


Here are some top tips to balance the stress before burnout occurs: •• Ask for help around the home and the office. •• Nurture yourself for at least an hour a week by yourself, for yourself (massage, swim, pamper, counselling). •• De-clutter your home, desk, office, garage, or mind. •• Do a friend audit annually (clear out the ones that leave you feeling drained or bad about yourself). •• Take long walks and deep breaths regularly. •• Do things in nature that bring you joy. Most importantly: seek help. The first person who will know you are going into a burnout is you. If it is all too much and you don’t know where to start, you’re already there. Get the help you need today. Maggie Wilde Confidence Coaching & Hypnotherapy Centre 1300 664 544

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Find out the 7 biggest mistakes you could be making to cause Permanent Depression, Anxiety or ADHD. Are you not as happy as you used to be? Is stress, anxiety, depression, insomnia or ADHD overwhelming you? Are anti-depressants not working for you?

can also be present. Often these symptoms have been going on for months, years or even decades. You may suffer just a few of the above symptoms, or perhaps all of them.

“Awesome, awesome, awesome! This webinar is a must for everyone who cares about their overall health.” J.M, Buderim

Do you find yourself irritated, not able to feel excited, or constantly thinking negatively? Do you have trouble sleeping, clearing your mind, or do you wake too often through the night? Do you sometimes experience anxious sensations, like being able to hear your heart beating while your head is on the pillow?

Fortunately it can be quite easy to address. One of our patients, who has suffered depression for decades, reported out of sight improvement after one month and other patients have shown improvement after just one week of treatment. These results are permanent and medication free!

“Oh my lord, what an informative webinar. Brilliant!” L.D, Chermside

We had an incredible response from all who were logged on for our Solving the Puzzle That Creates Anxiety, Depression and ADHD webinar. When you put it all together, it makes sense.

Thoroughly researched and proven, these steps improve brain function immeasurably in adults and children. To find out more, call the centre and arrange a free half hour consultation, or view the webinar on our website. Just register through the website and it will play for you on your computer. It’s easy and it’s free. Register now for Seven Steps to Freedom from Anxiety, Depression and ADHD at or contact the clinic to find out when the next webinar will be run live.

There are seven key triggers that can cause anxiety, nervousness, depression, or a lack of excitement and motivation for life. Stress feels overwhelming, and little upsets cause feelings of anger. Palpitations, excessive heat in the body, tingling in the hands or feet, irritable bowel syndrome, foggy brain and lack of concentration, including ADHD in children,

“I thought the webinar was fantastic. I now have a fuller understanding of my health.” L.C, Buderim Jodi Chapman B.H.Sc. Naturopath Suzi Le Fanue BSc(BMed) ND Naturopath & Nutritionist

Advanced Wellness & Behavioural Centre 5443 1987 44 Baden Powell St, Maroochydore

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april 2012




why are sperm donors needed? with Denise Donati Approximately one in eight couples with fertility issues require donor sperm to assist them in becoming parents. For them to realise their dream of having a baby, the only option is often access to donated sperm. Sperm donors are urgently needed for the following reasons: •• Donor sperm is currently in extremely short supply in Queensland. •• Male infertility is responsible for about 30 to 40 per cent of couples not being able to conceive. •• Sperm donation is vital in assisting patients who have already conceived children using donor sperm and are wishing to extend their family. Why become a sperm donor? We all have something to give to our community; our time, our blood, our talents and for some men, the gift of life. Sperm donation, which gives couples the opportunity to become a parent, can be one of the greatest gifts of all.



Who can be a sperm donor? Any man can donate, as long as he meets the criteria below: •• Aged between 18 and 45 years. •• In good health and prepared to have regular blood tests. •• Has a low risk for sexually transmitted diseases such as Hepatitis or HIV / AIDS. •• Can provide a family medical history. •• Prepared to go through counselling (along with your partner, if applicable). •• Ideally not going through fertility treatment yourself. Do donors get paid?

All services are provided in a discreet and confidential environment. If you decide to donate sperm, you may not know it, but there are a lot of people who will be very grateful to you for just considering this path. Many individuals and couples would not be able to create a family without your help. If you feel you have what it takes to be a sperm donor, we encourage you to contact your local fertility clinic. Imagine what it would be like to give another man out there the chance to become a proud dad. Fertility Solutions Sunshine Coast and Bundaberg 1300 FERTILITY (337 845)

While it is illegal to buy and sell human sperm in Australia under the Human Tissue Act of 1982, many fertility clinics are able to compensate the donor by way of a lump sum for any expenses incurred.


limb length difference with Tyson Franklin As a health professional, it is important to determine what type of limb length difference (LLD) exists for a patient when it is brought to their attention. There are two types; a ‘true’ limb length difference and an ‘apparent’ limb length difference. What’s the difference, you ask? Well, a true LLD means the bones in the lower leg are actually different lengths. However, an apparent LLD means the legs are the same length, but when the patient stands it looks like one leg is longer than the other and the hips are uneven. An apparent LLD is normally caused by muscle tightness in the lower back that pulls the pelvis upwards, making the hip level look uneven when the patient stands. This type of LLD can be corrected over a period of time by stretching the tight muscles.

Before treating an LLD, it is important to manually measure the patient’s limb length. If a patient has an apparent LLD and a heel lift is added to their shoe, it could make the problem worse and cause further muscle tightening. Just looking at the level of the hips while the patient is standing or using hip X-rays is not recommended, as it can be inaccurate. A better way, initially, is to manually measure the legs by picking a particular point in the front of the hip and a second point on the inside of the anklebone. This method will give a basic guide as to determining if there is a true LLD or an apparent LLD. A patient can actually have both – the legs are different lengths and there is also muscle tightness.

made on the spot during the consultation, or it can be added to an existing orthotic. Heel lifts greater than 15mm may need to be added to the outside of the shoe. If the patient presents with bad back or hip pain and is quite active, it may be best for the patient to have a CT scout scan, which is the most accurate way to measure a patient’s limb length. Proarch Podiatry 1300 776 272

If a true LLD is identified, a simple heel lift can be made to the appropriate height and placed in the shoe. A heel lift up to 10mm can easily be

Sharing your journey for life

Sunshine Coast Fertility Specialists: Dr George Bogiatzis, Nr Denise Donati, Dr Rebecca Matthews (Scientific Director), Dr Kirsten Morrow, Dr James Orford (Medical Director)

For more information visit our website or call 1300 FERTILIY (337 845) for a brochure today.

april 2012



enlightened goddesses business network feature The Enlightened Goddesses Business Network has earned a reputation as the network where you feel like you have found your tribe. Where women can come together to support and encourage each other and share in the highs and lows of business success. With networking events held in four locations and regular NetConnect business seminars, this network is all about educating, promoting, supporting, encouraging and connecting women in business.

jeanne treloar & krishna everson




Together, Krishna and Jeanne have created Brand Brilliance. They are totally aligned in their dedication to the vision you have for your business.

Pia Hughes is a wholistic practitioner who goes beyond parroting new age dogma to actually walk the talk. She encourages others to reach their full potential physically, mentally and emotionally.

Kylie Patchett is the founder of The Tall Poppy Project which she created after her own healing journey from corporate clone to woman living ‘on purpose’.

Jeanne has more than 30 years’ experience within the design and advertising industry. Jeanne has a wealth of knowledge in logo and website design, social media branding, business cards, brochures and so on. She is a talented graphic designer and writer with a gift for intuitively connecting with her client to create effective branding graphics and text.

Naturopathic treatments are a combination of nutritional enhancements, lifestyle alternatives, herbal medicine, nutritional supplementation and identification of key focus areas. Consultations with Pia Hughes are informative, educational and empowering. Consider alternative health-care solutions to improve existing conditions and ensure longevity of your health and well-being through:

She is an ex-forensic and medical scientist turned sassy health strategist and holistic health coach whose mission is to inspire women globally to stand tall and stake a claim on their own delicious lives.

Krishna works with passionate business owners to help them confidently promote their business and engage their ideal client. Her philosophy is simplicity and fun by using what you know and love to share your message. Krishna combines her background in advertising and health to help you choose what will work best for your business, based on your unique skills. If you know what you want, but are stuck with the ‘how to’ from blogging to websites and teleseminars, Krishna can help you. Their combined services are a potent recipe for success. They offer a one-day workshop and a range of design and marketing packages that will make your business sky-rocket and stand out. It’s all about keeping it simple and affordable. If you want clarity and ease around your marketing and if you want to stand out in the marketplace, see Jeanne and Krishna to make your brand brilliant! Next workshop 23 May. Book at 52




•• Herbal Medicine. The ancient art of healing through uniquely chosen herbs reflecting their healing properties. •• Nutrition. An essential element to a healthy body and mind. Different stages in your life require additional nutritional support. •• Iridology. The eyes not only mirror the soul but also reveal secrets of the physical body that lie within. Pia is an ‘Additive Alert’ seminar facilitator. Her highly sought-after informative presentation assists participants in identifying harmful additives in everyday food items from the pantry and supermarket trolley. phone 5471 2201

Kylie delivers life-transforming workshops and coaching programs designed to bring awareness to true integrated holistic health and the impact that learning radical self-respect can have on your time on this gorgeous planet. Kylie’s passion for encouraging women to design their own delicious lives through glowing good health and conscious life choices currently has her following her own dreams. In the month of April she will be travelling and speaking in New York City whilst providing online and phone health coaching for her clients in Australia. If you’ve lost your life’s deliciousness, and need a cheer squad to help you move forwards to feeling calm, glowing and full of spark, investing in a holistic health coach is your answer. Visit The Tall Poppy project website to book your one hour complimentary health coaching session to discover what health coaching with Kylie can do for you!

enlightened goddesses business network feature

annie clark

Janet McGeever

jo mcalinden

the art of wellness

the conscious heart

EARTH JEWEL creations

Annie Clark is an author / consultant / guest speaker for health and lifestyle topics as well as the facilitator of The Art Of Wellness events. She has published more than 16 books covering topics on health, recipes, detox and lifestyle health changes. Annie’s next The Art of Wellness event is ‘Lifestyle Techniques for Health and Longevity’ to be held on Saturday 21 April at Cooroy Library from 9:30am to 4:30pm. From this event you will awaken your body, mind and spirit to endless possibilities! Be stimulated by the latest health and wellness content. Learn how to have meaningful relationships with your children, partners and friends. Transform the way you think about health, life and your role in creating a wonderful world and gain the energy and positive vibe that is deep within you! Presenters: Jules O’Neil, Dr Howard Cameron, Jean Sheehan, Janet McGeever, Annie Clark and Allison Bright. Includes free gift bag, raw food snacks and opportunities to win great prizes! All attendees go into an extra draw to win consultations with presenters (Raw Food Workshop Pass), CD’s and so much more. Tickets are $197 pp available at 0402 166 187

• • • • • •

april 2012

Many women are perplexed by why they have ‘lost their libido’ or feel dissatisfied with little emotional connection with their partner. Not really knowing what to do, some women opt to put all their energy into business or children. The relationship, in particular the sexual relationship, becomes a poor last on the list. Other women may become more masculine in their work and relationships and lose their connection to their femininity. Janet McGeever is a qualified counsellor who specialises in love and intimacy, and, along with her partner, runs week-long Making Love Retreats for couples who wish to enhance and improve their sexual relationship. Janet says, “Few people can say that they have had any form of good sex education, let alone any that actually supported loving, healthy and sustainable relationships. “Many common male and female sexual issues melt away with a little knowledge and a fresh approach. It enables couples to reconnect in a way that deeply affects their lives and families. Emotionality between a couple balances and subsides naturally.” Her free excerpt, Why Women Close Down and How to Open Up Again can be downloaded from her website (go to ‘My Gift to You’). 0428 726 849

Earth Jewel Creations … inspirational gemstone jewellery … handmade with love. Earth Jewel Creations is a collection of inspirational gemstone jewellery that combines bohemian style with the beauty and energy of crystals. It comes in a range of unique designs that radiate natural charm and soul. Jo McAlinden, the visionary behind Earth Jewel Creations, has a background in fashion design and a flair for all things creative. Her style has a distinctively ‘earthy’ feel. Jo’s artistic and intuitive combinations of beautiful gemstones and pearls with suede, wood, pewter charms and stunning feathers create unique & inspiring pieces that are uplifting for the soul. The designs are completely versatile, so that you get to express your own unique style in the way you choose to wear the jewellery. For instance, the suede wraps with turquoise beads or freshwater pearls can be worn as a bracelet, necklace, headband or belt, depending on the look you feel like creating on the day. Earth Jewel Creations is designed and made locally on the Sunshine Coast and is available online at Visit EarthJewelCreations on Facebook 0417 024 511

• • • • • •



enlightened goddesses business network feature

catherine craig

melinda bingley



Whether you are staging to sell your house or styling to stay in your home, Catherine Craig of Simple and Savvy Home Staging and Property Styling can help guide you through the process. In today’s competitive real estate market, staging your house for sale is one of the best investments you can make that will help your house sell for the highest possible price.

Melinda Bingley’s personal training studio is located in Golden Beach, a two-minute walk from picnic grounds, play areas and the stretched blue-silk waters of Pumicestone Passage on Queensland’s glorious Sunshine Coast. Melinda loves living life to the fullest. She is a skilled wakeboarder, snowboarder, swimmer, runner, kayaker and mountain climber. Is there anything this girl can’t do?

You need your house to stand out from the crowd. Simple and Savvy will highlight your property’s strengths, downplay any weaknesses and appeal to the greatest possible pool of prospective buyers.

Always up for an adventure, her recent challenges include Kokoda Trail, Routeburn Track NZ and her first triathlon.

After one consultation you will have the tools to enable you to present your property to the market at its best. You will be provided with a comprehensive preparation checklist and a personalised presentation plan. Love your home, just need a change? Simple and Savvy can provide you with a service to suit, from a colour consultation to custom furniture in a fabric of your choice, teamed with a beautiful rug and artwork that complement the room. For further information, visit the website, email, visit Facebook or contact Catherine for a consultation.

phone 0414 741 227

Melinda believes in an holistic approach to fitness and good health. Along with setting goals in regard to fat loss, lean muscle gain, toning, fitness improvement, core strength, pregnancy fitness, confidence and self-esteem development, she promotes building friendships with like-minded people through social gatherings, including group sessions. Many of her clients make life-long friends on her incredible beach bootcamps. “I don’t advocate diets or quick-fix exercise,” Melinda says. “I promote healthy, active lifestyles for both men and women. Good lifestyles maintained over time ensure a happy, healthy future.” Melinda listens, connects and encourages people to achieve their goals. Her motto is: If you want it enough, if you believe, anything is possible! phone 0401 286 200


BOUGTON LEGAL Family law solicitor Jo Boughton understands that most clients have not been through a relationship breakdown involving parenting and / or property disputes before they come to see her. An explanation of the basic terms used can be helpful in understanding how this firm can help you and how you can empower yourself through knowledge. So what is family law? Family law in Australia is decided according to the Family Law Act. This act applies when people have been in a defacto or marriage relationship, or have had a child / children and have a dispute that needs to be resolved. Defacto relationships are covered by the Family Law Act in certain circumstances, including where parties have lived together for two years or more or have a child together. Family Law includes property settlement, which involves identification of assets and debts, calculation of the value of those assets and debts and an adjustment based on a number of factors set out in the Family Law Act. Family Law also includes parenting matters, such as decisions on where children will live and how much time they will spend with important people in their lives. Jo can help in putting those arrangements into effect once they have been agreed upon. Jo Boughton loves helping clients make an informed choice for their family following a relationship breakdown. phone 5313 4999

Designed by

Creating Conscious Connections in Business Mooloolaba goddesses@lunch - Wednesday 18th April 2012

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Madonna Robinson - Excellerate You Venue: Sandbar Beachfront Bistro, Coolum Surf Club Time: 10.00am til 1.00pm. Tickets $45 pp $35 members RSVP 24/4/12

“... where you mean more than just your business card” Natalie McIvor Director

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april 2012



on the table

on page 68

sweet southern sensations


with Kim McCosker Author of 4 Ingredients pork and pumpkin curry


sk a working mother for two minutes of her time and she’ll find it – but with difficulty. Between family and business commitments, sometimes there isn’t a moment to spare for others or themselves. This was the inspiration behind 4 Ingredients – helping women to save time and money in the kitchen. After long days in the corporate world working in international finance, I, like many mums, had to come home to a hungry family. But I didn’t have time to spend hours in the kitchen. It was this passion for simplifying meals which led to the creation of this best-selling series. With simplicity in mind, I recently released a new, full-colour cookbook, 4 Ingredients One Pot One Bowl. This book features delicious, homecooked, healthy meals with less kitchen fuss, like this wonderful recipe for pork and pumpkin curry. Delicious and easy. Enjoy! Kim

pork and pumpkin curry (serves 4) ingredients •• ½ kg pork, cubed •• 2 tablespoons red curry paste •• 1 can (400g) coconut cream •• ½ kg butternut pumpkin, cubed method 1. In a large non-stick saucepan, brown the pork over medium heat. 2. Add the curry paste and cook for 5 minutes. 3. Add the coconut cream and ½ cup water to the pan. 4. Add the pumpkin, season with sea salt and pepper to taste, and bring to the boil. Reduce the heat and simmer until the pork is cooked, 30 to 40 minutes. Simply reheat when ready to serve. Optional: serve with rice and chapattis. Tip: This is best made a few hours prior to serving, because it thickens as it cools.

with Dr Plonk

here’s gold in them there (Adelaide) hills! One of the treasures we discovered was Tilbrook Estate in the town of Lobethal. After snaking our way through the hills and sampling wine all day, we were headed back to Adelaide. On our way, we saw the light on in the cellar door and decided to drop in. James Tilbrook greeted us kindly. We began chatting and two hours later we limped back to the city. The Tilbrook winery is housed in a 1900s Onkaparinga wool mill. This lends a rustic feel to the place and is inextricably linked to the hands-on, vintage philosophy of James’s wine making. James’s lack of formal wine qualifications has not hampered the end product at this 4 ½ star-rated winery. There is a hedonistic mix of fun-loving wines such as the Red Sofa range. His 2010 pinot noir chardonnay is a sublime, sophisticated batch of bubbles, but his reserve wines shine above all else and belie the gifted craftsman’s ability to work magic from his raw materials. The 2010 Reserve chardonnay Lenswood Vineyard ($35) displays stone fruits, complex herbal and oak characteristics. The palate is generous, with balanced acidity. The 2010 Reserve shiraz ($35) is from hand-picked fruit and shows deep crimson and purple hues. The nose is rich plums and mild spice with a dark fruit palate and medium bodied tannins. A gorgeous wine that will cellar for a decade. Drink yourself a favour and order a mixed dozen online. You won’t be disappointed.

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april 2012




ll words and photography genine howard


Thailand is renowned for its warm climate, tropical beaches and fascinating culture. Throw in an elephant ride, strip show and some satay and you’ve got a typical Aussie holiday. Not one to follow the herd, Genine Howard set off to discover the heart of Thailand and found a land best explored by sea …

lthough an avid traveller, I had yet to make it to the cultural mecca that is Thailand. Having heard stories mainly about its overcrowded beaches, obligatory elephant rides and dubious nightlife, I was in no hurry to make the trip. However, on the spur of the moment (and with a couple of free flights under our belts thanks to a previous airline mishap), my husband, Rowan, and I decided to down tools and catch the first available flight to the island of Phuket. Phuket was everything we expected it to be – a melting pot of cultures mixed with tacky tourist souvenir shops, Western-influenced cuisine, gorgeous yet tourist-filled beaches and cheap pina coladas. But Phuket has another side we were determined to discover: a side that only the fortunate, or perhaps well-travelled, gets to experience. And that is a tour of this Asian wonderland powered by the breath of the wind: sailing. With Google as my travel guide, I searched the internet for a holiday with a difference and chose a small sailing company run by an English-speaking Dutch man, Chris Jongerius. After a few informative and entertaining emails back and forth, I knew we had chosen the perfect company to spend a few days with sailing in the Phang Nga Bay, off the eastern coast of Phuket Island. Our sailing adventure started from the scenic yet quiet region of Cape Panwa, located on the south eastern point of Phuket Island. We over-nighted in a well-run boutique hotel called Cloud 19 and used it as our base while in the area. I would highly recommend it for a couple of nights; great food (both Western and Thai offerings, though a little pricey), clean, large, comfortable rooms and a gorgeous pool area with great cocktails (www.cloud19phuket. com). On the morning of our sail we were to meet Chris at a nearby bar, Secret Cove, describe by Chris as, “A really nicely run pub / bar / beach restaurant in a lifestyle area; quiet, end of the road …”. I loved that the description was a little removed from what my mind conjured up. The open-air, seaside ramshackle bar complete with resident sleepy dogs was a little unexpected – and completely and utterly perfect for our adventure. On meeting Chris, we were instantly drawn into his slightly neurotic yet completely charming world. Chris is not your usual tour operator. What you see is literally what you get, with a few yarns over a couple of cups of coffee and more than a few well-enjoyed cigarettes thrown in. We were informed by Chris that his senior skipper (funnily enough, also named Chris) was to take Rowan and me out on ‘The Prout’ – a sturdy,



slow yacht originally from England – just like our English skipper (sturdy yes, casual, not slow, and with a boat-full of charm and good looks for good measure. Hello sailor!). So in true Thai-style we eventually ambled to our home on the sea, the charming Prout, to begin our adventure sailing the high seas of Chalong Bay … with all essentials onboard: husband, teeny bikini (for me, not him), loads of beer and wine and charming Englishman skipper. We were set to sail. In the past, I have had my fair share of sailing experience – in fact, one of my most impressive scars comes from a sailing trip during a patch of rough seas. Despite being less than 10km from the mainland, an uncoordinated stumble in the toilet (after a few too many onboard beverages) left me permanently marked. I am proud to bear a stamp of my sailing experiences. But this trip was going to be unlike any sailing trip in the past – this trip was for pure sailing pleasure. We were in charge of our destiny (well, travel itinerary, at any rate).


Skipper Chris set about charting our course through the still and azure waters of Chalong Bay while Rowan and I got to work … relaxing. We were able to participate in the ‘sailing’ as much or as little as we wanted. So taking full advantage of the situation, I proceeded to spend much of the trip relaxing and taking in the beauty of my watery surrounds. I must say, there is nothing on earth that can bring inner calm like sailing (though I’m sure the true sailors out there will have loads of non-calming harrows to tell), but in my case, I was able to leave my busy, hectic life behind on the shores of Cape Panwa and let the gentle rolls of the waves of the sea envelop me with their calm. Or it may have been the wine. Either way, our sailing trip on the Prout was one of the highlights of my year. We sailed for much of the day, then dropped anchor when we felt the urge to swim in the crystal clear waters or take the dingy to one of the many surrounding islands for a spot of authentic Thai lunch. Nothing was too much effort. We simply sailed where the wind took us and stopped when it did. The trip was magical (once again, made all the better by the esky full with icy wine and beer, but magical all the same). One of the best things about hiring a chartered yacht is the freedom to set your own pace and itinerary. Skipper Chris guided us through the channels of Chalong Bay and anchored at Ko Hi and Ko Mai Thon islands; all natural beauties rising out of the Andaman Sea, and then overnight anchored in the safe waters of Chalong Bay port. We even enjoyed local Thai takeaway onboard thanks to a quick

april 2012

dingy-ride to the mainland, washed down with Thai beer under a stunning sunset. Although we thoroughly enjoyed our overnight sailing adventures, Rowan and I were both keen to test our sailing abilities onboard a ‘real’ sailboat (as opposed to our slow-and-steady-wins-the-race Prout – much-loved but certainly not setting any speed records anytime soon). So, Dutchman Chris arranged for Skipper Chris to take us out on his pride and joy – The Frog – to experience sailing at its best. The Frog is a sporty ‘Firefly’ catamaran, complete with a trampoline deck area. They are known as the ‘Ferraris of the sea’. Skipper Chris instructed us on how to tack, set the spinnaker and trim the sails. It was action-packed, fast-paced and oh-so glorious fun! The Frog is a champion of a catamaran and I could feel the lure of the seas seducing my soul – it’s no wonder these guys live for the ocean air. It’s truly addictive. So with our sea legs well and truly in place, Rowan and I headed back to dry land with a taste for the sea air on our tongues. It was an unforgettable, adventurous, relaxing trip that neither of us will forget for a long time. And we will be back to sail the seas of Phuket again someday. Soon, I hope.

•• Day or overnight sailing available – both chartered and barefoot •• Located: Cape Panwa •• Bookings: Pre-book or simply call once in Phuket. Contact Chris for special offers. •• Contact: or +66 (0)86 0454634



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abode with love Handmade with love - Plum 2012 collection from Dinosaur Designs. For stockists head to www. dinosaurdesigns.

from the earth Handmade Porcelain Pieces in new season colours by Samantha Robinson Ceramics. Available from Watermelon Red, Coolum Beach. Phone 5473 9550

colour me Warwick Anthropology Fabric Collection shown in Watermelon colour-way (other colour-ways available: Antique, Denim and Stone).

exotic rest Home Republic ‘Morocco’ Bed linen. Queen Bed Quilt Cover, RRP $189.95, Standard Pillowcase Pair, RRP $59.95 and European Pillowcase, RRP $49.95 each. Available from Adairs.

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Ends 30/06/12. Harvey Norman stores are operated by independent franchisees. *Discounts are off normal ticketed prices.


Shop 5, Sunshine Homemaker Centre, 100 Maroochydore Rd 5452 7144 (Computers/Electrical only)


Š 2012 Electrolux Home Products Pty Ltd APRO%LAUN_STRUT_Mar12


build loyalty, make money with Debbie Riddiford Loyal customers make money for your business in numerous ways. They tend to buy more, more frequently, and they generate new customers for you with positive word-of-mouth. Here are some tips on how you can deepen customer relationships, establish greater levels of trust and build stronger customer loyalty. Know what your customers want Being sensitive to your customers’ evolving needs will help you become more resourceful and innovative over time – which is an excellent way to set yourself apart from other businesses. Study them, talk to them and get involved in their experience of the business. When you see things from your customers’ perspective you’ll take your manager’s blinders off. Drive for positive outcomes Practicing good interpersonal skills and maintaining solid customer relationships are important for developing customer loyalty. But what really matters to customers are results they can see, count on and talk about.

Ask what you have done for them lately One of the most common mistakes businesses make is focusing primarily on the early part of the sale. They wrongly assume that once a customer is happy, that customer will stay happy and continue to use their services. Each customer’s experience is the sum of every small experience that customer has while in your place of business. Your customer is always asking what’s in it for them. What you do (or don’t do) at every point during a customer’s course of care makes an impression. Innovation is the key Third-party endorsement or customer referral has long been the foundation of marketing.

much you can learn by watching what others in your market are doing, connecting with your customers and asking them what they want. When you consistently exceed expectations, good customers become raving fans. Those are the customers who refer their friends, relatives, neighbours and co-workers. You want as many of them as you can get! So appreciate and take care of your customers – you wouldn’t be in business if it weren’t for them. PJT Accountants & Business Advisors 5413 9300

What is new is that the bar for what customers expect in the way of service is higher today. Being good isn’t good enough to get customers talking about you. Outstanding is the new good. Find new and exciting ways of connecting with your customers. You’ll be surprised how

banking 101 with Laurie Clarke Conversations with potential new clients of our branch often start with a review of their transaction banking – the basic bank account. From my perspective, it’s the cornerstone of the banking relationship. If it’s not set up right or reviewed for changing circumstances, then problems can arise as you do more “exciting” banking activities such as borrowing or investing.

Some general points to consider when setting up your transaction banking, whether for personal or business purposes, are: •• Be aware of the timing of your direct debits and ensure clear funds are available to cover them on the due dates.

Your day-to-day account should just operate without you even having to think about it. If it isn’t, or fees are a concern, then you need to find some time to fix it.

•• From a business account perspective, look for more efficient payment methods, like choosing between electronic payments and cheques (both inward and outward), BPAY/ EFTPOS systems, multi-pays, payment file uploads for larger numbers of payments.

Most banks have options available to save on fees, but clients also have a shared obligation to educate themselves about the options available to suit their particular circumstances. A quality conversation (not a hard-sell) with your banker about your other banking arrangements is a valuable by-product of this work.

•• Minimise the use of foreign ATMs. For example, BOQ has a nifty SMS ATM locator service which can quickly identify the three nearest ATMs wherever you are in Australia. An alternative is to take out cash when you are doing an EFTPOS transaction at a service station, supermarket or other retailer.

april 2012

•• Make sure your surplus cash is working for you. Basic transaction accounts tend to pay no or only nominal interest. Consider setting up an at-call savings account alongside your transaction account so that you can transfer money back and forth as required to meet your cash flow needs. •• Understand any free transaction limits on your account. If you’re likely to exceed the limit, look what other account options are available. Systems reviews such as this are often put off as lower priority by time-poor business people. But most businesses review their supplier arrangements periodically – banking services should be no different. Put it into your diary today. BOQ Maroochydore 07 5451 9600




factor in features, fees and financial plans with Linda Ireland Get the most from your mortgage by looking beyond the interest rate debate and putting loan features, fees and your financial objectives into the equation. When choosing a home loan, it’s important to consider more than the interest rate alone. A loan’s features, such as an offset account or redraw facility, associated fees, and whether you choose a fixed, variable or split interest rate, will have an effect on how much you will pay in overall interest and how long it could take to repay the loan.

place their income, savings and extra repayments into the loan and withdraw funds when needed. 3. Consider the type of rate Borrowers needing certainty over repayments might consider a fixed rate loan. However, this loan type may not offer a full range of features, such as the ability to contribute and redraw extra funds or use an offset account. The loan could also cost more if, during the fixed term, rates fall. 4. Focus on fees

Here are my seven top tips to help borrowers choose a well-suited home loan:

Loan fees may include application or discharge fees, plus monthly or annual account-keeping fees.

1. Option of an offset account

5. Look at a comprehensive list of lenders

An offset account with deposited savings attached to a home loan helps reduce the interest accumulated on the loan amount.

There are hundreds of loan products and many different types of lenders, such as big banks, small banks, credit unions and building societies.

2. Factor in a loan redraw facility

6. Choose your loan term

Similar to the savings offered by a full offset account, a redraw facility allows borrowers to

The loan term impacts the repayment amount and interest paid over the life of the loan.

7. Get a repayment holiday If you have built up extra funds in your home loan, some lenders offer full or partial repayment ‘holidays’ for set periods. These can be helpful if you are starting a family, changing careers or taking time off, and need to put repayments on hold until your cash flow returns to normal. Whether you have had your loan for years and are considering refinancing or taking out an additional loan, or you are a first-time buyer doing your initial research, forward planning will greatly improve the quality of your property ownership journey. Mortgage Choice 5476 9333

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the biggest deal of your life with Linda Harley The sale of your business can only happen once. It is a complex process that needs to be managed carefully for a successful and rewarding outcome. The Australian Institute of Business Brokers has found that the sale of businesses continues to be challenged by finance, vendor price expectations and economic conditions, but on a positive note there has been increased buyer activity over the last few years. These challenges are impacting on the time frame to sell, making it even more important that your business broker is working smarter and harder to complete a sale. But don’t fall prey to the three myths that can derail or seriously harm a potential sale. Myth one – I can sell it myself Many owners believe they’re qualified to sell their business without professional assistance. Selling a business is not like selling a product or service. It is a complex process of negotiation between a buyer and seller, and may continue for many

months. Selling a business takes more than just an advert on a website; all that does is get the phone ringing. The challenge is what you do with the buyer once you get the call! Myth two – I know what it’s worth Some owners will base the company value on what they need for retirement, what they owe the bank or the opportunity it holds for the new owner. A third party market appraisal will involve a thorough analysis of the business and the market it operates in to establish the fair market value, which is not always lower than the owner’s original expectation.

We currently do not have enough businesses to offer the increased buyer demand. While you may wish to hold on for a few more years, it is predicted that the Baby Boomers are doing the same, which will result in an oversupply in the next three to eight years. The market may not be ready when you are. Don’t blow the biggest deal of your life. Surround yourself with a team of professionals to ensure you get what you deserve. Savvy Business Sales 5444 3300

Myth three – I’ll sell when I’m ready Every owner wants to be sure they are mentally, emotionally and financially prepared to sell. But personal readiness is just one factor. Economic factors can have a significant impact on the sale of a business.

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don’t call every home loan lender in town Just call us. Because we can talk you through the hundreds of home loans available to us from our wide panel of lenders, and help you choose which ones suit your needs. And there is no charge for our home loan service. So save yourself time and trouble and call Linda Ireland today.

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Ph: 5444 3300

april 2012




words genine howard ll photography katja anton


hris Childs is the director at Think Money: a business she has worked hard in for more than a decade teaching experienced property investors and novices the tricks and traps of property investing, while guiding them through the challenges and nervousness of getting started. Chris herself knows only too well about challenges, including surviving the GFC and losing her son to suicide.

Life-changing milestone 1: Our first investment property, April 2000 Having been a financial planner for the preceding 10 years, I had a strong slant towards shares and managed funds. Moving into the property market for the first time was a bit daunting. During the next three years we bought, sold and renovated our way through four properties but hadn’t kept any! It wasn’t until we bought and kept an investment property we started to see the power of capital growth. Life-changing milestone 2: Moving to the Sunshine Coast, October 2007 We had been regular Christmas tourists on the Coast for many years. In fact Jack, has been coming here for four weeks’ holiday with his family every year since he was four! From when we first met in 1978 in Rockhampton, it has been a goal of ours to relocate to the Sunshine Coast. Running businesses in Central Queensland and having strong family ties found us delaying the move. We didn’t like the idea of shifting the kids during their school years and before we knew it 20 years had flown past! We made the decision and stuck to it. As the time to move got closer we restructured the businesses to enable us to open branches throughout the state. However, I knew the hardest thing would be leaving my family behind. When we finally set the date and announced we were moving, most of my family packed up and moved too! Life-changing milestone 3: Losing my son David to suicide, August 2011 I wouldn’t have to tell any parent that losing a child is probably the hardest thing anyone could ever face. Losing a child to suicide is certainly the most



chris childs

difficult thing our family has had to deal with. It was unexpected, there were no warning signs and he seemed happy and settled. As a child, David suffered because of his tendency to be ‘different’. Although he remained undiagnosed with any of the names associated with children who don’t fit the norm today, David struggled with school throughout his childhood. As he matured, he found success in may fields; he was an accomplished musician and rapper and created his own record label. David enjoyed extreme sports like snow-boarding, skateboarding and motorbiking, and spent time as a scuba-diving instructor. While he had so many plans and so much to live for, he found life difficult at times, and chose to leave us much earlier than he should have. He was much-loved and is sorely missed. This tragic event made the whole family take stock of what is truly important in life, and my husband, my kids and I make sure we focus on those things. Life-changing milestone 4: Focusing on my passions, December 2011 Having always been a highly motivated person, I have discovered excellent tools to help give me guidance and focus both in my personal life as well as my business life. For example, I have always been impressed and inspired by great authors including Napoleon Hill, author of Think and Grow Rich. I was also excited by the concepts in the video The Secret by Rhonda Byrne. Following on in the same vein, in November I had the pleasure of meeting Caren Smith from Quantum Leadership Group. Caren mentioned a book called The Passion Test by Janet Attwood, which I purchased and enjoyed thoroughly. So much so, I bought another 15 copies for family and friends. The Passion Test helped me focus on my goals and gave me the direction and motivation to move my business and personal life to the next stage. Life-changing milestone 5: 2012 – bring it on! Having taken stock of my life, my family and my business, I believe 2012 will prove to be my next milestone! I am focusing on a very exciting year of growth and improvements for my clients, my business and my family life. Having survived the Global Financial Crisis, the Australian property market is poised for a strong recovery and the general fear factor is certainly lessening. The first Think Money wealth retreats for the year have shown me that the excitement is growing on the wave of the resources boom. I am also looking forward spending some quality time with friends and family by balancing work and relaxation.

Why visit Harvey Norman® Maroochydore for

cooking appliances?

Because of what you will experience...

At Harvey Norman® Maroochydore, you can count on your friendly, knowledgeable staff to make your shopping experience an enjoyable one. We are totally committed to ‘excellence in customer service’ and ensuring you get the most out of your purchases.

Complimentary cooking demonstrations are held each week, showcasing some of the world’s finest cooking appliances. Our fully trained demonstrator, Stephanie, will run these sessions and make your kitchen appliance choice fully informed! We will take the time to guide you to products and technologies that reflect your individual requirements.

Plus after you have

made your purchase we encourage you to come back in for one-on-one sessions with our cooking demonstrator to ensure you get the most out of your new appliances. There is simply no better way to buy a cooking appliance!

Michael Ryan

Franchisee - Electrical

NO-ONE DOES KITCHENS BETTER! • Pre-purchase cooking demonstrations • Extensive product range and expert guidance • Post-purchase cooking demonstrations • Continued support for the lifetime of your product • Purchasing privileges for life • Excellence in customer service


Harvey Norman stores are operated by independent franchisees.

Shop 5, Sunshine Homemaker Centre, 100 Maroochydore Rd 5452 7144 (Computers/Electrical only)


But it doesn’t end there! To make life even easier, we can also organise installation for your new appliances and removal of your old.


win 4 ingredients one pot cookbook Tucking into a hearty casserole, tender roast or traditional, comforting dessert has memories for so many, but cooking these scrumptious meals in today’s busy lifestyle rarely happens in everyday households. Enter 4 Ingredients’ One Pot One Bowl ( au) the colour cookbook that will make your life easier. Author Kim McCosker’s primary aim for One Pot One Bowl was to create a much-loved book full of homely and heart-warming recipes using regular ingredients, including soups and stews, easy roasts, pizzas, pasta and pies. This month, Profile Magazine has eight copies of Kim’s new book to give away, valued at $29.95 each.

win a cake decorating class

scan this with your smartphone to jump straight to our competition page

Head to the Profile Magazine website to enter and for terms and conditions.

win a princess polly pamper Princes Polly ( boutiques stock more than 50 of the best Australian labels, but despite this, the brand is committed to being a ‘style’ store rather than a ‘label’ store. The Princess Polly team believes that “money doesn’t buy style”, whether a dress costs $5 or $500, and they are committed to finding fashion that flies – dresses so hot they are off the shelf before they arrive. If you also believe in the power of a fabulous frock, enter this month’s competition to win a $350 voucher to spend at Princess Polly’s Mooloolaba store on stunning new outfit (or two!), plus a styling session.



How To Cook, located on Sixith Avenue in Cotton Tree, is a kitchen shop, gourmet pantry and cooking school, all in one. Also an accredited Wilton supplier, How to Cook runs regular Wilton Method Cake Decorating Classes and has opened an online store – This month, How To Cook is offering two Profile readers the opportunity to win a place in one of its Wilton-accredited cake decorating courses. Valued at $250 each, the course includes four, two hour, hands-on instructional sessions and a cake decorating kit that will have you decorating cakes like a professional. This course will teach you how to create icing drop flowers, elegant rosettes, shells, pompom flowers, leaves, shaggy mums, and the classic ribbon rose. You’ll decorate cookies, cupcakes … and of course, cakes!

win a gluten-free cookbook Gluten free grain free – food we love is a fantastic new cookbook written by Sunshine Coast café owner and author Tania Hubbard ( au). A one-stop guide to making gluten and grain-free living easy, the book is packed with 150 pages of mouthwatering recipes plus information about label reading and stocking a gluten and grain-free pantry. This month, Tania is sharing her passion for gluten and grain-free living with Profile readers, giving away five copies of her popular cookbook, Gluten Free Grain Free – food we love, valued at $37.50 each.

Secure the future for an at risk Aussie kid Donate just 11cents a day/$40 a year

Ph: 07 5479 0394 | PO Box 1936, Sunshine Plaza QLD 4558

Port Douglas Carnivale is a 10 day celebration of life in Tropical North Queensland 18-27 May 2012 In 2012, Carnivale launches with a gourmet weekend of food and wine. Your favourite cuisine events are all together on 18,19, 20 May - Sheraton Mirage Longest Lunch; Audi Palates of Port; Food,Wine & A Taste of Port and the Meridian Seafood Extravaganza.

For the full program visit

april 2012

Family favourites the Macrossan Street Parade and Four Mile Beach Day are back the next weekend, and mid week events and Carnivale Club keep the vibe going! Check out the full program of events and check into one of the region’s resorts with the great deals on offer.





the last word

iris windsor

ll photography ben connolly, velocity images Iris Windsor is best known on the Sunshine Coast for her passion for cooking. While her heart is in the kitchen and her soul is at the beach, we find out that there is much more to this amazing woman than her love for good food.

“Most people

don’t know that I … am a licensed antique dealer specialising in fine prints and antique maps.

I grew up in … Mackay.

and Ba Vigo (the zucchini fritters). Oh, and the dumplings at the Spice Bar!

I start my day by … having a laugh with my personal trainer. A few years ago, I had a knee replacement and decided that the best way to prolong having my other knee done was to get fit, maintain strength and improve flexibility.

My favourite holiday spot is … Spain. Last year I did a Mediterranean cruise and we spent a few days in Spain. Can’t wait to go back!

I would love to be a better … boss. I am a perfectionist, and sometimes team members find this hard to cope with. But over the last seven years I have gathered a team of people around me who share my passion. I am at my happiest when … I am in the kitchen, whether it is for work or for family and friends. Cooking is an expression of love. It was something that my mother and grandmother taught me and now I am teaching my children, their children and hundreds of people on the Sunshine Coast.

When I am not working I am … (no surprise here) cooking! Iris Windsor is best known on the Coast for her passion for food, but growing up, she wanted to be a marine biologist

I wish I could … learn to kite surf. I watch the kite surfers off the beach at Cotton Tree and wish I could give it a go! The best meals I have had were at … Fish on Parkyn (the whole deep fried snapper), Thai style



Most people don’t know that I … am a licensed antique dealer specialising in fine prints and antique maps. When I was growing up I wanted to be … a marine biologist. When I was young my father bought a property at Blacks Beach and so began my fascination with sea creatures. I couldn’t live without … seeing the beach every day. My greatest achievement is … my three children and seven grandchildren. In five years I hope to be … in a position to travel more, while still maintaining my home on the Sunshine Coast. The one person I would most like to meet is … Martha Stewart. I really admire how she has rebuilt her business after almost losing the lot.

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