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15 Business Business Trends

Insider

Insider, our exclusive business round-up, polled beauty salons and spas in South Africa to track business in May 2019.

Insider Spa

Spa business in South Africa is clearly booming as the majority of you (a whopping 91%) reported an increase in treatment business in May, as compared to the same time last year. In the case of some spas, the increase was only very slight and one particular spa noted that while its treatment business had increased, it was coming off a very low base from last year. Reasons cited for increased business included a hike in treatment prices, serious marketing, and teams being more focused on add-ons. Retail business was also up in the majority of cases. We asked you what the most popular holistic treatment in your spa is and aromatherapy came up tops, with some spas offering reflexology as well. Reiki, offered at some spas as an on-demand service, and is not a particularly popular treatment. In terms of offering lash services, none of the spas polled offer extensions, but some do offer tinting (although it is not much requested) and keratin lash lifting.

Insider Salon

Salon treatment and retail business at South African salons has still not experienced a very much needed upturn, as the majority reported a drop in revenue compared to May 2018. As usual, reasons cited for the poor performance were the poor economy and political uncertainty. However, many salons were looking ahead and anticipating increased business in the spring and summer months. We asked you about the lash services you offer and all of the salons polled offer lash tinting, with many offering either lash extensions or lash lifting or both. Those offering lash extensions affirm that this is a very popular service. PB

The month in numbers

SALON 48

SPA 63 AVERAGE TREATMENT ROOM OCCUPANCY

AVERAGE TREATMENT ROOM OCCUPANCY

%

%

HOW DID TREATMENT BUSINESS IN MAY 2019 COMPARE WITH MAY 2018?

91% 2% 7% BETTER

SAME

WORSE

HOW DID RETAIL BUSINESS IN MAY 2019 COMPARE WITH MAY 2018?

75% BETTER

0% SAME

25% WORSE

HOW DID TREATMENT BUSINESS IN MAY 2019 COMPARE WITH MAY 2018?

24% 17% 59% BETTER

SAME

WORSE

HOW DID RETAIL BUSINESS IN MAY 2019 COMPARE WITH MAY 2018?

8%

BETTER

23%

69% WORSE

SAME

online @ probeauty.co.za

Profile for Professional Beauty SA

Professional Beauty South Africa  

The leading trade magazine for all professionals working in the hair and beauty industry

Professional Beauty South Africa  

The leading trade magazine for all professionals working in the hair and beauty industry

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