ABOUT ME I am an ambitious, evolving designer with passion for cretive and pleasing work. I love to explore new possibilities through design thinking and the design process.Currently I am pursuing masters in the disipline of Human Centerted Design. I am looking for opportunities to discover challenges in the UI UX design field.
1. UI UX Design 2. Redesign App 3. Experience Design
Agenda: Create a screen based interface for the diďŹ€rent actors except end customer. Consider the algorithemic transperancy, power hierarchy, user control and other issue and redesign this user-interface and interaction for the same. Solution: Overcome the Hessle of the Delivery executive app experience by making it clean, easy and less functionality. Worked on delivery executive bad experiences with customers. After looking customer experience and Delivery executive experience I found the loopholes in the systems. Tools: Business model, Flow Chart, Prototyping,
UNDERSTAND THE SERVICE
Freshmenu Business Model Hub and spoke model At its core, this business model works from a central hub. Out of this hub go several routes. The hub and spoke business model has one unique advantage everyone is equal.
Stakeholder Map Diﬀrent stakeholder and their roles.Stakeholders are those people, groups, or individuals who either have the power to aﬀect, or are aﬀected by the endeavour you're engaged with.
FINDING ISSUES IN DELIVERY SERVICE
Freshmenu Service Map The process of freshmenu service. How It works after ordering foods till delivery to the customer.
Issues faced by Delivery Executive and User Some incidence which had happened with the user and delivery executive and how was the impact on system.
Discrepancy in delivery status: rider confirms , customer denies . Impact: system can not track these kind of error situations
Power Heirachy Showing the transperancy of diﬀerent actor in the system.
Order cancellation from delivery person Impact : System allows to cancel order but by delivery person but not able to verify. It has been done manually.
Theft equipment's/cash delivery persons. Impact: system does not allow to enter any loss against this kind of cases.
Delivery marked complete, before actual delivery Impact : system is not able to track these kind of incidences.
User complaints on social media / email Impact: system tracks the issues with orders & service from diﬀerent platforms and shares the related information to the concerned team.
Veg –non veg mix-up Impact: system helps to connect with the issues raised by users.
STYLE GUID OF DELIVERY APPLICATION
Delivery Side Interface In secondary research I had looked on delivery executive application and the issues they faced.
Task Flow A diagram that describes the entire delivery system from the point of view of the delivery executive.
VISUAL DESIGN SCREENS
Agenda: Create a screen based interface for the diďŹ€rent actors except end customer. Consider the algorithemic transperancy, power hierarchy, user control and other issue and redesign this user-interface and interaction for the same. Solution: Overcome the Hessle of the Delivery executive app experience by making it clean, easy and less functionality. Worked on delivery executive bad experiences with customers. After looking customer experience and Delivery executive experience I found the loopholes in the systems. Tools: Persona, Information Architecture, Task Flow
BIO: Manjula is a first student MA Hindi Student. She did her schocling in kendra vidyalaya (Hindi Medium). She Is apart time private tutor for 8th and 10th grade students. Her favoirte subjects are history and geography. She likes spending her time reading ariticle online and sharing it with her student. GOALS: -Become a school Hindi teacher. - Use IT and technology in education. -Start an institute to educate under privieged student in bihar. FRUSTRATIONS: - Not able to find time for prepraring for techaching student. - Feels students need to explore more than what is provided in textbooks. -Current spoon feeding education sysytem.
Persona User persona were develped after conducting interviews of students who are pursuing masters.
Amit is final year student masters journlism(Hindi) student. He has knowledge in wide range of subjects. He is an avid reader. He is interested in Hindi Literature and poetry. She is a passionate writer. She likes spending her time reading books.
BIO: Geeta is final year student M.A. (Hindi) Student. She likes to read in Hindi. She is a very passionate to know the history. She is interested in Hindi Sahitya or Bhasha ka Itihas. She is always in search of new article.
GOALS: - Explore more in History. - To Gain Knowledge in Hindi Sahitya for her Studies. - Looks for aritles and refrences for research.
FRUSTRATIONS: _She need to search a lot for one Sahitya
-Provide citizen with the information they need to make the best possible decisions about their lives. -Explore digital jornalism
-English jounalism rules the digital age -Local anguage newspapers are not able to fully leverage digital medium -Hindi jornalism has assumed a second position.
Wikipedia Information Architecture Model This is the mod el to understand Information Architecture of wikipedia. Another challenge was to asses diďŹ€rent ways a user is exposed to wikipedia and to define a definate flow.
Information Architecture Wikipedia Home
Daily (Rozana) List of articles that change daily News (Khabar)
Treasure Of Knowledge
Collection(Sangrah) Saved articles/ History
Popular Topics(Lokproya Vishay)
History (List Of articles )
Oﬄine Articles (Oﬄine Lekh)
Table of Contents(Suchi)
Related Articles (Sambhandit)
(Gyankosh)Aritles by topics
Inspirational (Prernadayak) All Topics
(Sabhi Vishay)Alphabetically Sorted
My Collection (Mere sangrah)
Topic (Vishay) Aricle by topics Featured Articles Contextual Content Sub Topics (Ups Vishay)
Task flow for the use case
Low fidility wireframes
High fidility wireframes
Style Guide TYPEFACE Eczar Regular 18 dp
Regular 16 dp
Problem: In Bangalore Traﬀic is the biggest issue.The existing roads in Bangalore are inundated with Potholes and are often very uneven. "It's faster to walk than drive." This sentence is representing the intense of Traﬀic issues. Reports say an average citizen spends more than 240 hours stuck in jams every year. Aim: Enhancing the Traﬀic Experience in the future. Project duration: 10 Days for total project time. The deliverables include a design document and a reflective documentation. Solution: Enhanced future traﬀic experience by using Technologies on vehicles and Roads.
Survey: I figure out some questions which will give me the idea of current scenario of 2/3 cities and what type of expectation they need form government. What are there exact needs in present.
Ideation with Technology
Aﬀinity Mapping Insights are collectedfrom interview, observation, survey and past experiences to make aﬀinity mapping.
Metro Should start as soon as Possible
Lane discipline to avoid traﬀic congestion
Roads are Bad
Improve way of Driving
No Pot holes
we don't care about them
Suggested Rules and penalty
1- Some Sensor which will maintain the distance between 2
5- Distance should be maintain between front, left and right side
2- Distribute lane as per time and size
6- Change some structure which will not aﬀect to the vehicle
3- Use some technology which will control speed limit
7- Identify sysytem for sefty purpose
No Lane Disipline
More use of public transpoart less use of personal transpoart Public transpoart can be cheap as compared to personal vehicle
Ideation and Iteration
Less speed breaker
Not following traﬀic rules
Build the Flyover to pass main road traﬀic
No wrong way driving
4- Make any system for private vehicle and cabs
Concept-1 Reduce public transport fare (with 24 hour goou service) and Increase the cost on personal vehicle
Concept-2 Using RFID Clip for lane disipline. (Radio frequency Identification Technology)
Pros: -Reduce the pollution -The Number of personal vehicle will reduced Public transpoartation will move smoothly. -It will reduce traﬀic
Pros: -By usig this Technology people will follow the lane.
Cons: -Any emergency situation can be very annoying to common man.
Bad Roads/ DamagedRoads
Cons: -While doing the parking it may fail.
Concept-3 Here I used Road side White Reflector + Radar Sensor Technology + Solar Energy
About: Road side reflector here I am using for speed controlling. There will be Radar sensor Technology to control the speed. It will work on solar energy.
Public Transpoart and Heavy vehicle way
Concept-4 Ultrasonic Sensor And RFID Sensor Technology
2 Wheeler way
How RFID and Ultrasonic sensor will work in Traﬀic scenario? Pros: -No one Can change their track. -The amount of accident will decrease. -The distance between two Vehicle will be maintained. -Traﬀic will go systematically. -No one can break the rules.
Cons: -Maybe they will not work during an emergency. -Wider road required to distribute lane. -If any RFID system failed the traﬀic will stand still.
RFID -Radio-frequency identification (RFID) is the technology of electromagnetic fields. -It will automatically identify and track tags attached to Vehicles. -I used this technology to maintain lane discipline. We will fit Tag under all vehicle. -The FID reader will be fitted on the road lanes in certain distance. So vehicle needs to go in their particular lane as per rule. -Other vehicles can not go in another lane because there will be 3 tag for Bike, Car, Bus and Heavy vehicle. That will maintain the lane system.
Ultrasonic sensor -The Ultrasonic Sensor will be fitted in front side of Vehicle. That sensor will send out a high-frequency sound pulse and after a while how long it will take for the echo of the sound to reflect back. If their would come any object near Ultrasonic field it will reflect as a alert in your vehicle. -In Emergency case the programme will automatically on your break.
UI UX Design, Interaction Design