Board of Directors Officers Kathleen M. Glattly, ChFC, CLU, CPCU Chair of the Board Factoryville, Pa. David Rosenkilde, CIC Vice Chair of the Board Reisterstown, Md. Robert J. “Buc” Cawley, AAI Immediate Past Chair of the Board Wexford, Pa.
Members Norman F. Basso, CPCU York, Pa. Vincent D. “Chip” Boylan Jr., CPCU Rockville, Md. Henry “Butch” Bradley, Jr. Crofton, Md.
Kathleen Glattly CPCU, CLU, ChFC, AIM
Chair of the Board’s M
What can we do for you? Over the past 12 months, you have read my articles that shared information about your association. In this, my last article as chairwoman of your association, I wanted to describe those key benefits in greater detail. w The weekly e-mail providing timely information, Agent Headlines; w Member discounts on your Errors & Omissions and other insurance products;
Timothy P. Burris Thompsontown, Pa.
w The Member Service Center which is readily available to review your concerns, issues or questions;
M. Scott Clemens, CIC, CPCU, CLU, ChFC Souderton, Pa.
w Review and counsel of agency/company contracts and agency termination procedures;
John T. “Chip” Colwell Jr., CIC Corry, Pa.
w Top notch professional training and education brought to you by industry experts such as Jerry Milton and Rita Hollada;
G. Greg Gunn, CIC Lemoyne, Pa. Robert B. Hall, CPCU, CLU, ChFC, ARM, ARM-P West Chester, Pa. Diana M. Hornung-Momot, ACSR Wilmington, Del. Linda A. McCann, AAI, CPCU, CPIW Salisbury, Md. Michael F. McGroarty Sr. Pittsburgh, Pa. Scott C. Rogers, CPIA York, Pa. Susan A. Sallada, CIC** Ft. Washington, Pa. William D. Schneider, CPCU, ARM* Pittsburgh, Pa. Robert A. Walbeck, CIC Homer City, Pa. David B. Wasson Sr., CIC State College, Pa. James M. Watkins* Dover, Del. King W. “Kip” White, LUTCF Fallston, Md. John S. Yasik, CIC Newark, Del. * IIABA National Director ** PIA National Director
w Grassroots advocacy on your behalf to companies, legislatures and regulatory bodies via our online Political Action Center, which provides you legislative information and the ability to communicate directly to your legislators; w Our Company Satisfaction Index, due out later this year and completed every other year (since 2004), which provides a unified voice to the companies we represent; w Industry resources and tools to assist you and your agency in areas such as human resources, privacy compliance (read more in this issue), producer licensing, law changes and legislative or regulatory issues; w www.iabgroup.com, a resource library available 24/7/365; w And last but certainly not least, Member Agent Panels (MAPs) — regional bi-annual meetings that allow members to voice their issues and needs to IA&B leadership and staff. (This is where you can get involved, and you will be glad you did! See www.iabgroup.com/maps.asp to learn more.) It has been my honor and privilege to serve as your chairwoman over this past association year. Your association’s board of directors, incoming chairman David Rosenklide, and the talented staff are among the very best, and I thank them for their support. All the best to you and yours, Kathleen
Primary Agent - August 2010 - PA Edition