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CIO-0951

Chief Information Office We sustain our Nation's forest and grasslands by delivering seamless information solutions through our Customer Focus; Innovative Solutions; and, Openness and Collaboration.

OUTREACH NOTICE NETWORK OPERATIONS SPECIALIST

GS-2210-12 The USDA Forest Service, Chief Information Office will be filling 1 NETWORK OPERATIONS SPECIALIST GS-2210-12, Permanent position. Location of the Position: This position will be a site-Specific position in any one of the following locations: R1 – Northern Region – Missoula, MT; R2 – Rocky Mountain Region- Denver, CO; R3 – Southwestern Region / ASC- Albuquerque, NM; R4 – Intermountain Region- Ogden, UT, R5 – Pacific Southwest RegionVallejo, CA; R8- Southern Region – Atlanta, GA; R9 Eastern Region – Milwaukee, WI; MCI – Kansas City Data Center. These locations are specific due to the location of the network operations centers, customers and data center locations. The Network Operations specialist is located within the Facilities Management and Telecommunication Branch and the Branch is part of the Operations and Service Delivery Assistant Director area. This team’s primary function is to support Network Operations data connectivity supporting 1,200 Forest Service locations including metropolitan and remote areas throughout the Continental US, Alaska and Puerto Rico. The position is critical to provide support as part of the Network Operations Team collaborating to support the operations and maintenance for the agency network. Provides analysis and resolves network problems, maintains and upgrades network systems. The incumbent will work as part of the Network team to manage network operational work, integrates with architecture design staff to implement the enterprise network strategy and cultivates partnerships with customers by developing solutions to meet their needs. Operations and Service Delivery is recruiting for candidates with the ability to lead; think creatively; proactively adapt to changing environments; act decisively. The selected individual must possess an expert understanding of customer service and network systems.

Duties of the Position: Introduction The Chief Information Office (CIO) manages the Information Resources environment for the Forest Service. This staff is responsible for facilitating the coordination with field and Forest Service leadership to all information technology infrastructure, business applications, and information management services. The CIO is also responsible for the Information resources Governance process, which facilitates decision making for all information resource decisions supporting mission priorities This position is located on a Forest Service Unit or performs work from a virtual location. Leads by example in defining a customer service culture to ensure that all customers are treated with respect


CIO-0951 and civility. Ensures that whenever possible works to cultivate partnerships with our customers in developing solutions to meet their needs. Major Duties Plans, secures, analyzes, designs, develops, tests, configures, integrates, installs, implements and maintains network devices and systems used for the transmission of information. Analyzes and defines network requirements, its architecture and infrastructure, configuring and optimizing network servers, switches, routers, firewalls, proxies, virtual private network devices (VPN's), intrusion protection systems (IPS), intrusion detection systems (IDS), and network monitoring and management tools. Analyzes network workload and monitoring its capability and performance; diagnoses and resolves network problems and develops backup and recovery procedures; installs, tests, maintains, and upgrades network operating systems software; and ensures rigorous application of information security/assurance policies principles, and practices in delivery of network services. Designs, develops, implements, monitors, and maintains network systems/network activities/services to support customer needs and continuously coordinates, studies, and plans with leadership as well as administrative and technical personnel at all levels. Develops strategies to accommodate leadership's needs and mission; prepares study summaries for comparison of alternatives pertinent to the economic justification of costs, time, and equipment usage, and generates complex queries and reports. BARGAINING UNIT STATUS: ELIGIBLE Master Record No. 251346/096CIO


CIO-0951

Chief Information Office We sustain our Nation's forest and grasslands by delivering seamless information solutions through our Customer Focus; Innovative Solutions; and, Openness and Collaboration.

OUTREACH NOTICE NETWORK OPERATIONS SPECIALIST

GS-2210-12 Please send your interest form (see below) or any questions to the CIO Outreach Team

CIOOutreachTeam@fs.fed.us Please respond as soon as possible but no later than 2 May, 2013 The purpose of this outreach is to determine the candidate pool and determine how wide to advertise the position. If interested in this position, please fill out the below information and submit to the above email address. PLEASE SUBMIT A RESUME ALONG WITH THE BELOW INFORMATION. In addition, this position will be advertised via USA Jobs (www.usajobs.gov) in the near future and you must visit this site and apply for the position. You can create a search in USA Jobs that will notify you when this position or similar positions are available for application. For help with using USA Jobs view this You Tube video, including creating notifications http://www.youtube.com/watch?v=ahg1fselvMg For assistance with writing a federal resume view this You Tube Video http://www.youtube.com/watch?v=8YX7o1PBoFk

Personal Information/Interest Form Name: Address: E-Mail: Are you currently a Federal employee: Yes No

Date: / / Phone: ( )

-

Current Position/Title/Series/Grade/Effective date of grade


CIO-0951 If a Federal Employee, type of appointment you are currently under:

Career Career-Conditional Excepted-ANILCA Excepted VRA Other

How did you hear about this position? If more than one location is listed, which location are you interested in? Do you qualify for any of the following programs? ☐VRA – Veterans Recruitment Appointment Authority ☐VEOA – Veterans Employment Opportunity Authority ☐30% Disabled Veterans Appointing Authority ☐Schedule A Disabled Persons Hiring Authority ☐Pathways Student Hiring Authority

☐Military Spouse Hiring Authority ☐Prior AmeriCorps/VISTA ☐Prior Peace Corps ☐Reinstatement Rights

Briefly describe why you will be a quality candidate for this position: (Optional)

CIO-0951 Network Operations Specialist GS-2210-12 perm site-Specific  
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