Volume 1 Issue 1 I SSN 2186-277X
July-September 2011 JPY 1575 (tax & postage)
Japan! Japanese HR: Unique and Transforming? 14 The New Manager 18 Background Screening in Japan 21 How to Master the Deadly Art of Change 23 Listen Up! 25 On the Hunt and in Control 26 and more...
THE PREMIERE ISSUE
CONTENTS PUBLISHERâ€™S MESSAGE
Making History and Being Part of It
F r o m t he E d i t o r
Rise Up, Japan!
K n o w le d ge @ Whar t o n
Crisis in Japan: What Will the Costs Be?
A sk H R
Andrew & Yoshi Respond to Disaster
F ea t ure S t o r y
Japanese HR: Unique and Transforming?
L ea d ership
The New Manager
H R B es t P ra c t i c es
The Background on Background Screening in Japan
Cha n ge M a n ageme n t
How to Master the Deadly Art of Change
H R T o o lb o x
Listen Up! Eight Tips to Becoming a Better Interviewer
C o a c hi n g
On the Hunt and in Control
H R L egal Cli n i c
Employees with Chronic Health Problems
L o s t i n Tra n sla t i o n
Communication: Does It Have to Hurt?
H R S upers t ar
THE HR AGENDA 1
C O N G R AT U L AT I O N S
Publisher & Managing Editor
Tim Bennett Brent Conkle Dana Gallagher Andrew Manterfield Yoshiharu Matsui Jiro Oyama, Attorney-at-Law Alicor Panao David Sweet, PhD Knowledge@Wharton
Design and Production
Alan Rowe Raphy Limbo
Ad Sales and Marketing and Distribution
Jessop Petroski Vu Petersen
Makito Noda Tomoko Ishii-Kabigting
Magazine Information The HR Agenda magazine is Japan’s first and only bilingual human resources (HR)-focused magazine, published quarterly by The Japan HR Society (JHRS) and produced by the HR Learning & Publishing Division of HR Central K.K. (The JHRS Secretariat). Office
c/o HR Central K.K. (The JHRS Secretariat) Shinagawa Intercity FRONT Bldg. 3F, Desk@ MB28 2-14-14, Kounan, Minato-ku, Tokyo 108-0075 JAPAN
+81 (0)44 767-8021
For ad sales/marketing: email@example.com For comments, suggestions, or other inquiries: firstname.lastname@example.org
Subscriptions Please send subscription requests to email@example.com with your name, mailing address, and preferred mode of payment, or subscribe online at: http://www.jhrs.org/hr_agenda/subscribe We accept all major credit cards, PayPal, and bank transfers (bank fees to be included in the remittance). Domestic Single issue (print): JPY 1,575 (tax & postage included) Annual subscription–4 issues (digital only): JPY 3,150 (tax incl.)Annual subscription–4 issues (print & digital): JPY 5,250 (tax & postage incl.) International Wanted: International Distribution Agents. Email us at firstname.lastname@example.org Call for Contributors and Writers The HR Agenda magazine welcomes editorial contributions. Please contact us for a copy of our editorial guidelines and standards. If you would like to republish or syndicate our content either online or in print, please send email to email@example.com for requirements and permissions. The HR Agenda and JHRS logos are registered trademarks and properties of The Japan HR Society (JHRS). ©2011 The Japan HR Society (JHRS). All rights reserved. Disclaimer The positions and opinions expressed by contributors in this magazine are their own and do not necessarily reflect the position or views of The Japan HR Society (JHRS), its general membership, its Secretariat, advertisers, friends, or supporters. We are not liable, in whole or in part, for the accuracy or truthfulness of any data, statistics, or information found in any of the published articles or advertisements herein. Further, any advice, opinions, or views found herein should be considered for informational purposes only and are not meant to substitute for competent legal and/or financial advice from qualified legal and financial professionals.
2 THE HR AGENDA
“As a university administrator involved in professional development in Japan and the United States for 20 years, I would like to take this opportunity to congratulate The Japan HR Society (JHRS) on the launch of The HR Agenda magazine, a new bilingual publication for HR professionals with an interest in Japan. Given the increasing number of international firms in Japan and the increasing number of foreign employees in Japanese firms, the JHRS provides an extremely important contribution in helping internationalize HR practices in Japan and informing the rest of the world about Japanese HR practices. The HR Agenda magazine will be one more means by which that goal is accomplished.” —Bruce Stronach, Dean Temple University Japan (JHRS Academy Partner)
C O N G R AT U L AT I O N S
“On the day of the Great East Japan Earthquake, part-time cast (or staff) at Tokyo Disney Resort distributed souvenir products such as towels and stuffed toys while employees at a Lawson convenience store prepared rice balls to give away to people. On the other hand, in the aftermath of the earthquake and the resulting nuclear power plant failure, organizations went into turmoil, resulting in decreased productivity. Foreign-affiliated companies in Japan took different actions and responses after
“On behalf of the entire team at GPlus Media and Ecentral, I would like to heartily congratulate The Japan HR Society (JHRS) on the launch of this much-awaited quarterly magazine, The HR Agenda. This publication is certain to bring even more importance to the JHRS and offer an invaluable information source for your membership. We look forward to having this new publication help educate and disseminate information on best practices facing HR professionals; especially those with multilingual, multicultural and multinational issues.
the quake. Whatever they were, they were all the result of Human Resources Management (HRM) decisions. In business, with the accelerating speed of globalization, the importance and relevance of HRM is increasing even more, and I am pleased that a new venue to present HRM best practices in a global and timely perspective will be provided in the publication of The HR Agenda magazine. Congratulations again on this sterling achievement!” —Shinya Yamamoto, Partner PricewaterhouseCoopers Japan (Member, JHRS Board of Advisers)
“We commend The Japan HR Society (JHRS) on the launch of their new publication, The HR Agenda. The global human resources and training community can always benefit from the addition of a new voice sharing news, best practices and commentary on our
The entire team here is wishing this publication success and looking forward to reading the inaugural issue.”
constantly changing industry.”
—Peter Lackner, Director GPlus Media Co., Ltd. (JHRS Job Board Partner)
—Chris Proulx, CEO eCornell (JHRS eAcademy Partner)
THE HR AGENDA 3
Published on May 20, 2014
This is a free sample of The HR Agenda issue "(July-Sep 2011 Issue) | Premiere Edition" Download full version from: Apple App Store: https:...