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Vol 2 Issue 2

Dornan:The Specialist in Data Centre Installations

Cork Internet eXchange (CIX) Continues to Expand

New B10 Dataplex Facility in Dublin is Live


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Benefits of Cloud Computing

Dataplex New B10 Dataplex Facility in Dublin is Live

PAG E 21 PAG E 3 Dataplex

Benefits of Cloud Computing

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The Definitive Guide to Engaging Email Marketing

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Schneider Electric Stay In Control Of Your Information Technology

PAG E 23 PAG E 13 Chris Mee Group

BearingPoint

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BearingPoint First Move into Irish Cloud Computing Market

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Chris Mee Group Greenhouse Gas Permits for Data Centres

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News From Home and Abroad

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PAG E 1 6 Retex UK

Retex UK

Cutting Costs and Reducing Carbon Footprint Of Data Centre Installations

Director: Editor: Production Manager: Sales & Marketing: Sales & Marketing:

PAGE 29-32 News From Home and Abroad

Ronan McGlade Michelle Strutt Susan Doyle Rachel Slattery Thomas McCarthy

Business Solutions is published by Premier Business Media Limited. 1, JKL Street, Edenderry, Co.Offaly Tel: 046 9773434 Email: ronan@premierbusinessmedia.com Website: www.businesssolutionshub.com Premier Business Media Limited can accept no responsibility for the accuracy of contributors’ articles or statements appearing in this magazine. Any views or opinions expressed are not necessarily those of Premier Business Media and its Directors. No responsibility for loss or distress occasioned to any person acting or refraining from acting as a result of the material in this publication can be accepted by the authors, contributors, editor and publisher. A reader should access separate advice when acting on specific editorial in this publication!

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Clarke Energy CHP in Ireland

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PAG E 19 Clarke Energy

Design, Origination and Separations by Fullpoint Design (057) 8680873 Printed by GPS Colour Graphics.

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Dataplex Launches Ireland’s Most Energy Efficiency Data Centre Following €23 Million Investment

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ATAPLEX has recently opened its new world-class Tier III+ wholesale co-location facility in Dublin 15. Designed to accommodate multiple tenants the facility has a gross area of 7,000 sq. m and exceeds Tier III mission-critical data centre specifications. The new B10 Dataplex facility incorporates a total of 5,100 sq m of technical space across four spacious and flexible data halls. The new facility will offer customers the best possible fit to mission critical needs including:• power density of 1,500W/M2 • Fibre connectivity to the critical T50 & 5 other diversely routed physical fibre network • Indirect free air cooling • N+1 resilience ensuring optimal uptime on all critical systems.

Benefits Clients of the Dataplex B10 facility in Dublin benefit from:• Diverse on-site presentation of over 20 independent fibre carriers

• 24 hour onsite operations • Low power usage effectiveness (PUE) of 1.15, and up to 8MVA live power availability • B10 also features dedicated client offices (if required), hot desking, and build rooms. “The best in class B10 Data Centre is the first co-location data centre in Ireland designed to a Tier III+ specification and best practice in data centre architecture, that achieves a power efficiency of 1.15 PUE, the lowest PUE of all the data centres in Ireland, availing of the naturally favorable Irish climate and indirect free air cooling technology,” points out Eddie Kilbane, Chief Executive Officer of Dataplex. “The new facility is the only current location in Ireland where large-scale carrier neutral co location unit space (600 sq m +) can be provided immediately to the market.” Occupants within the B10 Data Centre will provide the “The new Managed and Cloud Services, facility is the while Dataplex’s role is to supply a suitable environment. only current “Dataplex provides the location in technical support of power and cooling fully resilient to ensure Ireland where that the customers can provide large-scale these services,” he explains. “Datapex has installed the carrier neutral latest building management co -location unit systems and provides simplified Web Portal access to all of its space (600 sq m customers.”

€23Million Investment DataPlex has allocated an investment budget of Eur23 million for the full fit out of B10 Data Centre. Incorporating the latest power efficient UPS systems, electrical panels and

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+) can be provided immediately to the market.”

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“The customers of Dataplex will benefit from locating in the most modern, secure, reliable energy and cost efficient data centre facility in Ireland.”

generators, the Dataplex B10 facility has been built to be energy efficient and to minimise its impact on the environment. Dataplex has also installed the latest free air cooling solutions with Adiabatic Air Handling Units (AHU) being chosen for the data centre. “The largest contributor of energy efficiency to our data centre is the AHU system, utilising EC fans as the main source of power for the cooling,” he says. “The energy provider to the data centre is the largest provider of ‘green energy’ in Ireland, availing of the many wind farms that they own and manage on their network.” The B10 Data Centre site uses LED lighting and the rooms operate on a ‘Black Out’ policy that only lights rooms as and when needed.

Most Efficient Date Centre in Ireland “By utilizing the AHUs for cooling the data halls, the design will provide a Power Usage Effectiveness (PUE) of 1.15. This value is a metric used

to determine the energy efficiency of a data center.” Eddie Kilbane explains: “PUE is determined by dividing the amount of power entering a data centre by the power used to run the computer infrastructure within it. PUE is therefore expressed as a ratio, with overall efficiency improving as the quotient decreases toward 1, so at 1.15, Dataplex’s B10 Data Centre is the most efficient data centre in Ireland.” “The customers of Dataplex “The co-location will benefit from locating in the most modern, secure, reliable market has energy and cost efficient data centre facility in Ireland,” he matured and as adds. “The co-location market owner operators has matured and as owner operators we have to be flexible we have to be to fulfill the requirements of the flexible to fulfill customers whilst maintaining the levels of Security and the Connectivity that they expect. requirements of The data centre is only as good at the power and fibre the customers connections that it has - B10 whilst Data Centre has dedicated access to the ESB Networks maintaining the substation and to Dublin’s T50 levels of Security Carrier Fibre network.”

International Development Dataplex is also developing new service centres and data centre facilities in London and Malta, which are both due to go live later this year. The M7 facility in Malta will be the

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and Connectivity that they expect.”

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Free Cooling at the DataPlex Data Centre Facility

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ATAPLEX and Eddie Kilbane are tough task masters when it came to satisfying their expectations for the performance of their new data centre. With a very hands-on approach, the Dataplex team continue to define the future of data centre design in Ireland. The data hall project was designed, planned and managed by Eddie Kilbane and his team. Ireland, with the ‘luxury’ of a very temperature climate that is very conducive to free-cooling is a preferred location for data centres. Dataplex clearly recognise this and seek to exploit these free cooling opportunities. Higher operating temperatures within data centres coupled with our mild climate makes indirect free cooling very viable. Working closely with Dataplex, EDPAC prepared a solution for incorporation into the Ballycoolin complex and are delighted to have been the supplier of choice for this project.

technologies with environmentally friendly R410a refrigerant and integral EC fans. Each CRAC included full controls with dual power supplies. • A local network that integrates the AHU’s and CRAC’s into one system and manages redundancy both between and within the AHU’s and CRAC’s with full reporting and set point management via the site BMS. • Part load management strategies that maximise system COP’s with variable load management at all levels both within the AHU’s and the CRAC’s. All system components have variable outputs to maximise flexibility. The scope of work at Ballycoolin included: • Air Handling Units (AHU) that incorporate Indirect Free-cooling via an adiabatic cooling array located in the fresh air path, which in turn is coupled to a high efficiency air to air heat exchanger. Both air paths include premium efficiency EC fan arrays with in-built redundancy. The components within each AHU were selected to minimise power consumption using best practise; each AHU included full controls with dual power supplies. • Data Hall Computer Room Air Conditioning (CRAC) systems that incorporate the latest variable speed compressor

• A Local area network that operates between the AHU’s and CRAC’s to manage the availability of each component in the network based on the room conditions and the outdoor ambient. Assisted cooling is only sought from the CRAC’s during extreme conditions. • Dual power supplies on all systems with automatic changeover. All products utilised in the project were designed and manufactured at EDPAC’s Cork facilities. Having sourced all of their free cooling products locally and creating the most efficient data centre in Ireland, the Dataplex are clearly entitled to don the green jersey.

EDPAC provides a full range of computer room air conditioning products including free cooling air handling and free cooling computer room systems. Both direct and indirect options are available. We provide innovative energy saving and free cooling solutions for data centres, all of which are manufactured and supported locally. EDPAC International Ltd. Carrigaline , Co. Cork

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Tel: + 353 21 4372850 Fax: + 353 21 4373975

info@edpac.com www.edpac.com

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newest data centre to enter the Maltese market. Encompassing 12,000 sq ft of technical space, it will become the largest date centre on the island. According to Eddie Kilbane, the outlook remains bright for Dataplex as the company is well placed to grow in line with an expanding Irish and international market. “We see that over the coming years, there will be an increased demand for data centres, as the growing use of cloud services for everyday activities becomes a normal condition, along with the rise in the data requirements of smart phones and the return to the mainframe type computing,” says the Dataplex Chief Executive Officer. “To meet this increase, the need for power reliability and quality are extremely high. Ireland is the ideal location for reliable green energy, strong connectivity, reliability, in addition to offering an attractive taxation and business environment, and stable legal and regulatory framework.”

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Hanley Energy Ltd is a dynamic, Irish-owned and -managed company specialising in the design, supply, installation and support of customised energy and critical power management solutions for a diverse range of business sectors. In this way, we help our clients to reduce energy costs, ensure 100% up-time and maintain competitiveness. Our approach is to develop partnerships with clients, ensuring excellent delivery coupled with costeffective technology solutions.

Hanley Energy, Unit 8, Block 4, City North Business Park, Stamullen, Co Meath.

Telephone: +353 1 841 4832 Email: energy@hanleyenergy.ie

Our values are: Service Excellence + Quality + Innovation + Partnership Service Excellence: Committed to superior customer service. Quality: Strive for technical excellence and high-impact results. Innovation: Being innovative to achieve exemplar solutions. Partnership: Building mutual trust and dependability.

Hanley Energy complete critical power installation for new Dataplex Data Centre H

ANLEY Energy recently completed the critical power installation for the new Dataplex Data Centre in Ballycoolin Dublin. Having gone through the various stages of the tendering process they were selected as the preferred UPS supplier. Having recently opened a North American office in Huntington Beach California with their head office in Austin Texas it’s been a very busy second and third quarter says Clive Gilmore CEO and Co Founder. The synergy between Data Centre power requirements and Energy Management systems are becoming more defined as the industry strives for more efficient facilities. Hanley Energy has an installed base of over 100 Energy Management systems throughout Ireland and the UK across a broad spectrum of Industries. They have saved their customers in excess of €8 million euro on energy costs since 2009. With a background deeply rooted in the MV/LV Switchgear

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and Industrial Automation Industry their knowledge of critical power systems is un-paralleled. Their product portfolio includes bespoke Energy Management systems, Critical Power Solutions including UPS/Battery, Standby Generators and MV/LV Switchgear for the most onerous of Data Centre environments. We can provide “Critical Power Solutions” from the “Grid to your Rack” says Dennis Nordon Managing Director and Co Founder. Having recently moved to their new office facility at City North Business Park just off the M1 Motorway in Stamullen Co Meath, they are preparing for the Data Centres Ireland event in the RDS 5-6th November. This year’s event will focus on Data Centre efficiency and Secure Power solutions. Why not visit us on stand 212 where we would be happy to discuss your specific requirements. Hanley Energy is a Schneider Electric Elite Partner in Ireland & have been short listed for the Global Cleantech Cluster Association awards being held in Lahti Finland. VOL 2 ISSUE 2


Stay In Control Of Your Information Technology! A HISTORIC LOOK AT THE APC BY SCHNEIDER ELECTRIC ROLE IN BUSINESS-DRIVEN IT.

APC on the edge!

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n the heyday of mainframe computing, all critical power and cooling services shared the same space as the hefty computer itself. Power and cooling needs were just as controllable as they were clean-cut. Then, along came the personal computer in the late 1980’s, followed by client/server computing. All of a sudden businesses could take applications off the mainframe and migrate them to servers, which, quickly and furiously decentralised computing.

The new behemoth in the room? A newfound inability of companies to control their critical power in order to ensure the availability of mission-critical systems. Fortunately in 1989, a company called American Power Conversion Corporation had a clear vision to give companies a way to gain back control of their IT environments, regardless of where servers resided and drew power. Keeping servers up and running via affordable backup power was an easy fix. On-theedge thinking and pioneering innovation, led to the development of software that enabled the UPS to “talk” to the server that needed to shut down in the event of utility power failure. With this far-reaching advancement in power protection, PowerChuteTM UPS management, APCTM truly gave companies a way to control their distributed IT environments in order to safeguard availability, instead of letting the IT environment control the business.

Critical cooling takes centre stage APC also had the early insight to respond to enterprises returning to centralised computing in the form of consolidated data centre’s. As IT loads became more and more dense, cooling fast became just as critical to availability as backup power. Accordingly, in 2003, APC introduced InRowTM cooling units, which efficiently target cooling directly at the heat source in order to optimize system availability by minimising overheating.

Data centres that support business needs Today the data centre physical infrastructure itself has moved beyond the traditional IT environment. When Schneider ElectricTM acquired APC in 2007 and established APC by Schneider Electric, APC acquired the tools, capabilities, and resources to see and approach the data centre as a truly holistic environment.

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Now Schneider Electric has a unique vision of data centre physical infrastructure as an end-to-end layer that extends from utility power’s service entrance right down to the rack level. What you get is a blurred line between facilities and IT. True to it’s history of staying a step ahead, Schneider Electric has unveiled integrated data centre infrastructure that gives IT and data centre managers the total visibility they now need to optimise both availability and efficiency – all the while safe guarding their control as the IT environment becomes more and more complex. This Next Generation InfraStruxureTM ensures that business strategy continues to drive IT. The scalable, agile, modular and open architecture of InfraStruxure lets companies turn any room into a world-class data centre, extend the life of an existing data centre, or scale up step-and-repeat modular architecture for large data centres. Since industry-leading components come in standardised form, company specific data centre designs can be deployed in days as opposed to months. What’s more, its management software, StruxureWareTM for Data Centers, gives IT and data centre managers the holistic view they need to monitor, operate, manage and maintain their data centres in real time and within the context of the data centre physical infrastructure. Which results in total proactive control of the data centre.

The Schneider Electric Commitment As each major advancement in the Schneider Electric portfolio indicates, this innovative company is committed to ensuring that businesses always can drive their IT, regardless of ever-changing IT advancements. Today, that control includes the capabilities in the data centre- capabilities that can save companies money while helping them reduce their environmental impact. It is because of this ongoing commitment that Schneider Electric’s end-to-end data centre infrastructure is the industry’s only way for businesses to truly align their IT to their business needs. Learn more about the latest innovations of APC by Schneider Electric at www.apc.com/gb 9


Dornan – The Specialist in Data Centre Installations

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ORNAN offers a complete range of services from conceptual design to construction of complete Data Centre installations. Since its formation in 1966 Dornan has been designing and building computer rooms and data centres of an exceptional high standard for some of the world’s largest companies. In recent years, Dornan has executed a number of high profile Data Centres across Europe, for some of the large global companies working in the Financial, Co-Location, Telecoms and Internet Service Sectors. The Construction Management Association of which Dornan is aligned, defines Procurement and Construction Management as a professional service that applies effective management techniques to the planning, design, and construction of a project from inception to completion for the purpose of controlling time, cost and quality.

Many firms today, simply don't have the manpower, or the expertise to be able to effectively administer a construction project; especially a construction project as complex and crucial as a data centre. Management of a construction project is a fulltime job in and of itself. There are a staggering number of details that must be given proper attention if your construction project is going to be successfully completed on-time and on-budget; details that can make-or-break a project. Dornan Procurement and Construction Management is your answer. Based upon your design criteria, Dornan will design, bid, procure and construct the entire construction of your data centre. Dornan will manage any local subcontracting partners that may be required, ensuring that you get the quality job you demand. Dornan will manage the schedule, ensuring that you get your data centre on-line as soon as possible, or that your data centre stays on line as much as possible. Dornan will manage the budget, ensuring that the amount you determined to spend on your data centre is the amount that you spend, and not a cent more. In essence, Dornan will act as an employee of your firm, acting on your behalf; managing the details so that you get what you need. Dornan understands that in the business world today, when it is determined that Euros need to be spent, it is not a determination made lightly, and that every possible alternative avenue has been explored. Once the determination has been made, the project needs to happen quickly, quietly, and onbudget. After all, what exactly are your requirements when you decide to build a data centre? You want to ensure that it functions perfectly, that it can be expanded as necessary, and that it is available both as soon as possible; and once it is available, it is available as often as possible: 24 hours a day, 7 days a week, 365 days a year; year after year. 10

Our services are enhanced through many associations and established working relationships with local and international contractors and specialist vendors. We have considerable experience in alliancing and working agreements with third parties to combine our joint resources for the successful execution of projects. Our approach to every engagement starts with defining and understanding the project requirements for the data centre and identifying the business objectives. Dornan maintains relationships with the industries, 'best-ofbreed', critical infrastructure suppliers, local architect/engineers and construction partners. This ensures clients will receive the best possible equipment cost, with the most favourable delivery terms and have it installed by the most skilled craftsman. Dornan understands the only acceptable level of downtime is zero. Your job performance and our reputation depend on it. Dornan site commissioning services ensure that your systems are installed properly and are performing consistent with their design. Our commissioning experts adhere to a thorough quality management process that validates and documents your systems. Our commissioning methodology covers a wide range of procedures to verify the integrity and performance of your mission critical support infrastructure. Commissioning services include: • Commission plan preparation • Equipment pre-start-up and start-up procedures • Integrated system testing • Development of standard operating procedures (SOPs) and operational training • Assembly of system, • Provide 'as-built' documentation • Load Bank Testing

Dornan Procurement and Construction services can alleviate any shortfall in a project, and can give attention to these details so your already taxed employees don't have more to worry about and can focus more attention on their jobs. Working as an agentfor-owner, Dornan will manage the execution of this project engaging the services from within Dornan as well as employing the services of various subcontractors required to implement the data centre design, and will ensure that the data centre you want, is the data centre you get; and that you get it on-time and on-budget.

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BUSINESS SOLUTIONS NEWS

Rockwell Automation Introduces Comprehensive Industrial Security Initiative R

OCKWELL Automation has announced an initiative to help manufacturers reduce security risks to control systems in response to growing cyber-security threats. The initiative will help automation and IT professionals more effectively secure their industrial processes with a combination of control system design and best practices, contemporary technologies and professional services from Rockwell Automation and its strategic partnerships, including Cisco. “The rapidly evolving nature of the industrial security landscape makes it critical that today’s manufacturers view security as an ongoing business imperative, rather than a onetime investment event,” says Sujeet Chand, senior vice president and chief technology officer, Rockwell Automation. “A more secure network infrastructure will allow manufacturers to deploy contemporary technologies and emerging solutions, like mobility, virtualization and cloud computing, while still performing mission-critical automation functions. Rockwell Automation is dedicated to providing the technologies and resources that will help facilitate the design and management of a secure connected enterprise.” The three-pronged Rockwell Automation initiative is designed to achieve a secure connected enterprise through the following: Defense-in-Depth Methodology: Addressing both internal and external threats by forming multiple layers of defense which help mitigate various types of risks. The Rockwell Automation defense-in-depth approach employed in an industrial control system design and operation helps manufacturers by establishing processes and policies that identify and

contain evolving threats in industrial systems. Secure Automation Architecture: The industrial control system represents the heart of production, and the security of information used for control, configuration and monitoring is critical. Rockwell Automation is committed to providing an evolving set of products and services that help to reduce risks, and better protect and enhance the security of your production assets. From active consulting engagements to specific product offerings, such as managed switches, secure communications, user authentication and access control, and end-point capabilities for tamper proofing and tamper evidence, Rockwell Automation is continuing to make investments to bring security practices and products to its customers. Enterprise-Ready Industrial Security Solutions: By teaming with Cisco and other industry leaders in physical network designs and software applications, Rockwell Automation is addressing both IT and industrial automation security challenges. Leveraging open-standard technology, Rockwell Automation and Cisco are helping manufacturers build a unified, secure environment from the enterprise to the end device on the plant floor.

Data Monitoring – Easy, Versatile and Precise T

HE T&D Corporation has released a new data logger model for the European market to facilitate CO2 measurements inside manufacturing plants and public or agricultural buildings. The wireless CO2 recorder RTR-576 from T&D Corporation is a three-channel data logger designed to simultaneously measure and record CO2 concentration, temperature and humidity. Monitoring CO2 levels enables users to identify under-ventilated areas – the source of most air quality complaints – and allows the necessary steps to be taken to maintain optimum air quality. The logger can also help to identify energy saving options in over-ventilated spaces. With its internal NDIR sensor, the new model achieves CO2 measurements from 0 to 9,999 parts per million. Automatic atmospheric pressure adjustment for each location ensures that CO2 measurements are stable and accurate. Humidity and

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temperature from 0 to 99 per cent relative humidity and -30 to 80 Celsius are captured by a high precision sensor. The data logger can store up to 8,000 data sets at arbitrarily chosen intervals, and its specialist software enables data from all three channels to be viewed simultaneously in graph or table form. The RTR-576 also features flexible recording and battery operation. In combination with a networked RTR 500 series base station, the RTR-576 enables users to upload current readings to the T&D WebStorage Service and to monitor them via a PC or mobile device from anywhere in the world at any time. The necessary software and a storage capacity of up to 20 MB on the company owned server come free of charge. Depending on the base station model and data collector being used, communication via USB or LAN networks is possible. For further information, visit www.tandd.com. 11


ENVIRONMENTAL SERVICES

Greenhouse Gas (GHG) Permit Applications Environmental Impact Assessments EU Emissions Trading System Energy Management Systems ISO 50001 Environmental Liability Risk Assessments (ELRA) Eco Management & Audit Scheme (EMAS) GHG PERMITS - IRELAND If the installed capacity of stand-by or emergency generators exceeds 20 MWt (thermal input) then youu are required to apply for and obtain a GHG Permit from the Environmental Protection agency (EPA). A typical generator set rated at 2 MWe (electrical energy output) would have a rated thermal input (RTI) of between 4.8 MWt to 5 MWt (thermal energy input). Thus a site with 5 generator sets rated att 2MWe each (total installed electrical capacity of 10 MWe) – would in fact have a Rated Thermal Inpuut of 25 MWt and thus is compelled to apply for a Greenhouse Gas Permit. CMSE can assist you in makinng an appropriate GHG Permit application and thus avoiding your firm's coming to the attention of thee regulatory authorities. Please contact us for a confidential discussion to see whether or not thesee regulations apply to your organisation. CMSE has worked with a number of firms, including data centtres in obtaining such GHG Permits.

ADDITIONAL INFORMATION Organisations which operate emergency generators with a combined rated thermal input of 20 MWt or greater are required to submit GHG permit applications for all qualifying Installations without delay for the activity "Combustion of fuels in installations with a total rated thermal input exceeding 20 MW (except in installations for the incineration of hazardous or municipal waste)". Section 5.2 (2) of S.I. No. 490 of 2012 states " No person shall carry out an activity listed in schedule 1 at ann installation resulting in emissions specified therein on or after 1 January 2013, except under and to the extent authorised by a greenhouse gas emissions permit issued by the Agency under these Regullations" Section 5.2 (3) states" A person who fails to comply with paragraph (1) or (2) is guilty of an offence.

Please do not hesitate to contact us anytime for a confidential discussion to see whether or not these regulations apply to your organisation.


Greenhouse Gas Permits For Data Centres GHG PERMIT - IRELAND If the installed capacity of stand-by or emergency generators exceeds 20 MW (thermal input) then you are required to apply for and obtain a GHG Permit from the Environmental Protection agency (EPA). CMSE can assist you in making an appropriate GHG Permit application and thus avoiding your firm's coming to the attention of the regulatory authorities. Please contact us for a confidential discussion to see whether or not these regulations apply to your organisation. CMSE has worked with a number of firms, including data centres in obtaining such GHG Permits.

ADDITIONAL INFORMATION Organisations which operate emergency generators with a rated thermal input of 20 MW or greater are required to submit GHG permit applications for all qualifying Installations without delay for the activity "Combustion of fuels in installations with a total rated thermal input exceeding 20 MW (except in installations for the incineration of hazardous or municipal waste)". Section 5.2 (2) of S.I. No. 490 of 2012 states " No person shall carry out an activity listed in schedule 1 at an installation resulting in emissions specified therein on or after 1 January 2013, except under and to the extent authorised by a greenhouse gas emissions permit issued by the Agency under these Regulations" Section 5.2 (3) states" A person who fails to comply with paragraph (1) or (2) is guilty of an offence.

For your information I attach the section on confidential information contained in the permit application. This application for maintaining some confidentiality regarding installation size may be attractive to some data centres. http://www.irishstatutebook.ie/pdf/2012/en.si.2012.0490.pdf

In the event that you consider some of the information being submitted of a confidential nature, then the nature of this information and the reasons why it should be considered confidential, with reference to the European Communities (Access to Information on the Environment) Regulations 2007 to 2011 and any amendments must be explicitly requested. The Board of the Environmental Protection Agency will consider the requests and decide if the information can be deemed as confidential and necessary. Notwithstanding any request for confidentiality, the Environmental Protection Agency explicitly reserves the right to release data to the Commission, including emissions and allocations to the public, on the basis that the data will be used for the purposes foreseen in Directive 2003/87/EC of the European Parliament and of the Council of 13 October 2003 establishing a scheme for greenhouse gas emission allowance trading within the Community and amending Council Directive 96/61/EC.

Please do not hesitate to contact me anytime for a confidential discussion to see whether or not these regulations apply to your organisation. Contact Details: Name: Fergal Mee, Environmental Director Address: Euro Business Park, Little Island, Cork Arena House, Arena Road, Sandyford Business Park, Dublin 18 Tel: +353 21 497 8100 / +353 1 213 0887 Email: info@cmse.ie / fergalmee@cmse.ie Web: www.cmse.ie

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Cork Internet eXchange (CIX) Continues to Expand

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perating since 2008, the Cork Internet eXchange (CIX) data centre is preparing to add new capacity to significantly expand its role as the connectivity centre for both inbound and outbound IP traffic in the Munster region. Based in Cork, CIX is the largest commercial data centre in Ireland, outside of Dublin. As its name suggests, CIX is also a regional communications centre and more than 20,000 homes and businesses, all over Munster, receive their Internet connectivity via CIX. The business is privately owned, well capitalised and is growing rapidly. CIX is a carrier-neutral IP PoP offering peering and costeffective backhaul for the Munster region to large and small businesses, ISPs and WISPs. CIX is connected to all of the regional fiber providers and has a 30 metre high communications tower attached, which is visible from most of Cork City and much of Cork County, making it an ideal site for wireless distribution. CIX is a founder member and home to Cork Neutral Internet eXchange (CNIX). This is the Cork equivalent of INEX and it is run by its members as a not for profit organisation. CNIX is itself a member of INEX. CNIX peers 700Mbps of traffic locally

Services Offered CIX offers a comprehensive range of services to the Munster region. Indeed, CIX developed from a SaaS software company and is unusual in the depth of the stack of services it delivers: * Software as a Service, * Managed Services, * Infrastructure as a Service including Public Cloud, * Co-Location, * Communication. CIX operates a 24x7 network operations centre (NOC) permanently staffed by technical personnel. CIX is ISO9001-2008 certified and is currently working toward ISO27000 certification. CIX also offers offsite back-up and disaster recovery from its second data centre located at the National Software Centre.

Green Credentials In order to optimise performance and contain running costs, the company has introduced a series of energy efficiency and sustainability features into the Cork data centre. Indeed, CIX is one of Ireland's greenest data centres. In 2007, CIX was the first data centre in Ireland to install a cold aisle containment system. This allows for a CRAH return air temperature of 27C while the on server air temperature is guaranteed 21C or less. The high return air temperature in turn results in very efficient CRAH usage, low air speeds and a very high chiller set point of 15C. 14

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Key Stages in the Development of Cork Internet eXchange (CIX) * Cork Internet eXchange (CIX) was conceived in 2006, constructed in 2007 and opened for business in March 2008. * In 2009 CIX was a founding member of Cork Neutral Internet eXchange Association Ltd. * In 2011 CIX began marketing IaaS under the brand CloudCIX. * In June 2012 CIX entered into a strategic agreement with the National Software Centre (NSC) to offer backup and DR capabilities. CIX took over the management of the network at the NSC and the two companies participate in joint marketing. * In March 2013 CIX successfully completed its ISO 9001:2008 Quality Management Standard certification.

CIX uses Climaveneta Chillers that incorporate enormous capacity for free cooling. Given that the chiller set point is 15C and the mean annual temperature in Cork is 11C, the compressors only run for 2,000 hours per annum. Free cooling is used for the remaining 75% of the time. “Cork’s summer peak temperature is about 1C lower that Dublin’s peak. This gives CIX a marginal competitive advantage over its Dublin rivals,” points out Jerry Sweeney, Founder and Managing Director of CIX. “CIX uses GE Pure Pulse UPS systems. This results in a power conversion efficiency of up to 97%.”

“Hard work by a very dedicated team who are fanatical about customer service is a guaranteed recipe for success,” he remarks. “Many of our customers are service providers and we foster a partner like relationship with them. However, they sell their own products and services and we remain in the background. A good example of this is our relationship with the many wireless internet service providers (WISPs) in Munster. Most of them use our facilities but they sell under their own brand, each developing a competitive advantage in a geographic area and/or a customer type.”

Expansion Plans The CIX data centre was built in 2007 and opened for business the following March. The 1,400 sq m facility currently incorporates a technical floor of 600 sq m and houses 100 customer racks with space available for a further 120. “We are currently applying for planning permission to increase the capacity of the facility to 400 racks,” says Jerry Sweeney. “We are hoping that this new capacity will come on stream in Q3 2015.”

Ongoing Investment CIX reinvests constantly in the business to ensure it offers the latest services to customers at competitive rates and maintains its technological edge. The capital investment budget for 2013 is Eur1 million with almost a quarter of this already spent on servers, storage and networking. “CIX will use all its existing power capacity by Q4 2013 so the largest investments for 2013 are to grow power capacity to allow new customers into the data centre,” explains Jerry Sweeney. “We are also spending on equipment and training to give us more capability to deal with security threats for our customers. We have seen a huge rise in what we call ‘recreational DDOS attacks’. We are using Cisco ASAs for traffic cleansing. We use Palo Alto for deep packet inspection on behalf of customers and we use our NetFlow infrastructure to analyse traffic in real-time, so as to identify attack vectors.”

Recipe For Success Constant investment in infrastructure and developing new services for customers in only part of the story. Maintaining the high service levels and building close relationships with customers is also of paramount importance.

Industry Development The expansion will help CIX prepare to meet the challenges arising from a period of major change in the industry over the next few years. “We expect that direct fiber connectivity to France will be installed over the next two years,” he replies. “There is a high probability that this new connection will land in or near Cork. This will change the dynamics of Ireland as a site for data centre investment dramatically and Cork will be a huge beneficiary. While CIX will benefit from the increased connectivity but it will begin to face a lot of competition.” The CIX Founder and Managing Director continues: “Vertical Integration of the services stack all the way up to SaaS will become the norm. Amazon and Microsoft are demonstrators of this trend. CIX is investing heavily in all five layers of the services stack. We see ourselves as becoming even more vertically integrated.” VOL 2 ISSUE 2

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How flat packed 19” racks can cut costs and reduce the carbon footprint of Data Centre installations

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HEN designing a new data centre the last thing that anyone will want to compromise on is the quality of the racking; the potential losses that can be accrued due to failures will easily dwarf any saving made by opting for budget components. However, it’s important to consider how savings can be made by reducing the associated costs, such as transport and installation time. Using innovative designs and high quality materials, some flat pack rack products can offer significant cost savings over traditional racks while delivering the same levels of reliability. Alan Lewis, Business Development Manager for Retex UK, explains how flat packed 19” racks can reduce the carbon footprint of your Data Centre and reduce costs at the point of installation. 19” racks are the backbone of the modern Data Centre, they are used to support and house hundreds of thousands of pounds worth of servers and routers; equipment which is responsible for the storage and transfer of data which can be priceless. In total some racks house up to a tonne of electrical equipment which means that a product’s strength and stability is of greater importance than its potential cost saving. Steel and aluminium racks are favoured due to the inherent strength of the materials; the standard dimensions are 2215mm(42U) x 600mm x 1000. Once installed the strength and size of the racks are a huge positive in terms of guaranteeing the protection of the electronics that they house. However, transporting the products to site and moving them into position can often prove costly and time consuming. If a standard rack has 1.3m3 of volume then approximately 50 racks can be carried by a single 40 foot lorry.

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It’s not uncommon for hundred of racks to be required for a single Data Centre installation, meaning that delivery costs quickly stack up – especially if the products have to be imported. Racks can prove equally as awkward once they have been delivered onsite. Data Centres are often located in rooms with limited access or, more often than not, in a building’s basement. Negotiating corridors, stairs and narrow doorways will require at least two people at a time and can add days to the installation process as the products are moved into position. As we all know, time is money, and this extra installation time can quickly start to eat at the budget. By specifying racks which are delivered flat packed, it is possible to take days off the installation process; while reducing delivery costs and the project’s overall carbon footprint at the same time. For example, the Logic2 from Retex UK offer a volume reduction of up to 70% during delivery, meaning that almost 170 units can fit in a single lorry; more than trebling the efficiency of each delivery load. Once delivered the racks can be stored out of the way until they are ready for installation, at which point they can be quickly moved into position and easily navigated through tight doorways. The concept of flat pack racks is quite new to the industry and is still met with an inherent degree of scepticism as thoughts turn to wobbly coffee tables with the inevitable single unused screw left over. However, it’s important to remember that in an industry where reputation is king, no respectable company would risk its name by releasing an unreliable product. A good quality flat pack system should be made using the exact materials that one would expect to find in a traditional rack and offer the same load capacity and mounting options. The Logic2 is constructed entirely from aluminium panels which makes is light, but extremely robust, while ensuring that it carries the aesthetics of a high quality product. Aluminium was chosen as it offers a 30% weight reduction when compared to a

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steel rack, thus further cutting the carbon footprint during delivery and making the product even easier to move around on site. Once it has been built the frame’s structural integrity is no different to a traditional rack and the product is able to bear over 1,500kg of static load. Once concerns about the strength and stability of a flat pack rack product have been answered it is natural for attentions to turn to the assembly process: how simple is it and what are the risks associated with assembly mistakes. A product that is easy to move into position but then takes a day to build is clearly inefficient so it’s important that these questions are asked at the procurement stage to avoid nasty shocks later on. As would be expected, every product available on the market today features a different assembly method, some better than others. One which requires five people to spend half an hour on a single rack quickly negates the benefits of the reduced delivery times. If a lot of small screws and joining parts are used it may also be possible to make a mistake during the build process so that a rack which looks complete is actually liable to failure. By asking for a live demonstration of how a rack is assembled it is easy to work out whether the product will offer the real term savings which are promised. Retex UK understands these concerns and as such has Alan Lewis, invested heavily in developing a flat pack system which is Business extremely simple to build, using Development very few parts. The product is precisely tooled so each panel fits Manager for together smoothly without the Retex UK, requirement for numerous fasteners along the profile edges. explains how Just eight bolts are required and flat packed 19” assembly can be completed by one person in less than five racks can reduce minutes, faster than any other the carbon product on the market. Because there are no minor stages in the footprint of your assembly it is impossible to miss Data Centre and a stage out, meaning that once the product looks complete it is reduce costs at complete. the point of The unique design considerations also extend to the installation. way that the product is packaged. The packaging features two ‘legs’ on either side VOL 2 ISSUE 2

with enough width between them for a custom designed By asking for a trolley to fit through. This facilitates quick and stable live transport once on site. demonstration The development of flat pack rack systems has allowed of how a rack is designers to make real term assembled it is cost savings in an area where traditionally it has been easy to work out challenging to do so without whether the compromising on reliability. However, that isn’t to say that product will offer all flat pack systems offer the the real term same savings potential. It is important that before savings which any product is specified it is are promised. tested in relation to the equipment that it will housing to ensure suitability. It is also advisable that the packaged volume is measured (to ascertain a realistic estimate on the saving in shipping costs) and that the assembly procedure is well understood. Most respectable rack manufacturers offering a flat pack solution should be able to provide a demonstration prior to specification where the salesman can provide a simple tutorial on assembly. For a demonstration of the Logic2 range of products please contact the Retex UK sales team.

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CHP in Ireland

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HE cogeneration of electricity and heat is referred to as combined heat and power (CHP). CHP is highly fuel efficient as over 90% of the energy contained within the fuel can be converted into useful power. A consumer of electricity and heat normally has two main choices for their power needs. Their first option is to buy the electricity from the national power grid and gas from the gas distribution network, converting it into heat via a boiler. Depending upon the difference between the price of electricity and the price of gas – the ‘spark spread’ – the alternative is to self-generate power. Gas is a fuel with low carbon emissions. Natural gas is nonrenewable, however it is characterised as being cleaner burning and has the lowest carbon emissions of any fossil fuels. Globally, available gas reserves and discoveries of non-conventional gas are helping to reduce futures prices, and long-term price trends are downwards. The use as gas as a fuel source for self-generation is therefore attractive, both from an environmental and from a cost perspective. When used in a CHP gas engine such as GE’s Jenbacher product, power in the form of electricity and heat can be generated locally with minimal emissions and offsetting the requirement for the purchase of two separate energy types. A typical CHP project is normally led by either the sites demand for heat or electricity. If it is electrically led, the primary important factor is electrical generation. If the scheme is led by heat, the local need for thermal energy is the primary driver and any additional electricity could be exported to the power grid. Localised power production or distributed power is beneficial in a number of ways. Firstly transmission losses associated with sending electricity from large centralised power plants can be minimised. Next, the benefits of higher fuel efficiency through CHP can be realised, supplying heat to local users. As transmission losses are reduced and plant achieves high fuel efficiency carbon emissions are reduced. Finally, security of generation can be achieved if the unit is configured to operate in island mode. In the event of an electricity grid failure, the gas engine can work in island mode operation, helping to supply the local electricity user directly in isolation from the mains. Boston Scientific manufactures pacemakers for the global market in Clonmel in South Tipperary. Their facility is an example of the utilisation a CHP plant which provides over 2MW of power – 1MW of electrical and 1MW of thermal energy – to the site. Taking gas engine technology to the next level cogeneration has spun off additional technologies including tri and quad generation. Through trigeneration a CHP system incorporates an absorption chiller. This chiller takes some of the heat produced from the CHP unit and delivers a source of cooling that can be used for refrigeration or for air conditioning. Contour Global’s facility

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in Knockmore, County Fermanagh is one of the pioneering facilities for quadgeneration. Here the bottling plant is able to recover CO2 from the exhaust of their trigeneration facility, scrub it to the highest standards, and utilise it for adding the fizz to soft drinks. There are also sources of renewable gas that can also be utilised for CHP and/or for distributed power. Biogas is formed by the anaerobic decomposition of organic material including food waste or sewage, it can also be formed when waste is deposited in landfill sites. Bord na Móna are developing a major landfill gas to energy project at the Drehid facility near Allenwood in County Kildare. This facility will start to produce renewable power in 2014. A second, less familiar type of renewable gas is wood gas. Wood gas resembles that of town-gas from the early 20th Century and is formed from the gasification of cellulose and lignin from wood. It comprises of a number of gases including methane, carbon monoxide and hydrogen. The technology in this form is not yet widely commercialised. In Newry, Kedco have developed a gasification process that utilises wood gas as a fuel for gas engines. Renewable gases also have additional benefits over other renewable technologies. Wind turbines and solar photovoltaics are limited to producing electricity when the wind blows or the sun shines. Biogas contrasts to this and is able to generate electricity twenty four hours a day and seven days a week with downtime only for maintenance intervals. A typical Jenbacher gas engine operating on biogas is able to generate electricity continuously for over 95% of the year. In summary, using gas for CHP is a highly efficient form of power production. It can help to reduce energy bills and carbon emissions. Ireland has been setting a strong pace globally with the technology and is at the forefront of the development of innovative energy efficient systems. 19


6 Benefits of Cloud Computing

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HE cloud, cloud computing, SaaS…like it or not, we hear these terms mentioned incessantly in the technology and business world. And for a good reason – the benefits of cloud computing are vast. The fact is that the role of the CIO has shifted in a way that makes cloud very difficult to ignore. The CIOs of today’s organizations are no longer solely responsible for the management of IT, but now for supporting business growth by reducing costs and driving innovation in effort to build a strategic advantage. Driving innovation AND lowering costs? That’s a lot of pressure. The solution is the cloud. By adopting cloud solutions, businesses can lower total costs and transition from a fixed cost structure to a variable one while freeing up critical IT resources for strategic initiatives and innovation. Unlike traditional on-premise software applications, cloud applications are located and managed remotely and built with a single code-base customized to the company’s needs. Cloud applications also differ in that the cloud provider, not the customer, is responsible for the maintenance, operations, and bandwidth of the software. Finally, cloud applications are typically accessed through standard web browsers, providing scalability and agility to the customer.

Here are six top benefits of Cloud Computing: 1. Increased speed in responding to unforeseen events With cloud deployments, capacity and location planning are no longer in the hands of the customer, but are the responsibility of the cloud vendor. This allows companies to respond quickly to any business changes that may arise unexpectedly because operations are handled by the cloud vendors. 2. Easy to get the latest and greatest updates Software updates and renewals are also handled by the cloud vendor and occur several times a year at no cost to the customer. This ensures that the user interface remains modern and up-to-date with business demands.

– If You Haven’t Considered It, You’re Way Behind 3. Adoption is quick and simple As mentioned earlier, users access cloud applications on standard web browsers anytime, anywhere. Using web style user interfaces, like that of eBay or Yahoo, allows for more widespread adoption across the company without the need for detailed training. 4. Improved information security One of the top concerns of cloud skeptics is the fear of sacrificing data security when allowing company data to exist outside the internal firewall. Well according to SuccessFactors, security is actually increased when using cloud solutions due to strict ISO security standards that cloud providers must adhere to, in addition to the regular security audits. This means no more worrying about lost laptops with confidential data and treacherous hacking threats. 5. Deployment time decreases from years to months Time to value with cloud solutions is significantly lower than with on-premise applications. A “go live” for cloud solutions takes typically 2-3 quarters, whereas on-premise solutions require 2-3 years to implement. Not only is implementation time reduced, but the IT resources required to roll-out cloud solutions are much less. 6. Lower risk with subscription based cost model With a pay-as-you-go, subscription-based cost structure, cloud services require a lower initial investment and typically much lower overall costs than on-premise. In addition, cloud solutions provide an “easy out” if the customer is dissatisfied with the product. Therefore, the business risk is in the hands of the cloud vendor and not the company itself.

According to SuccessFactors, “software will never be the same again.” Increased strategic agility, short deployment times, lower risk and costs – the advantages of cloud computing are compelling. And yet, companies still struggle with the decision to purchase cloud solutions and therefore, miss out on a massive business opportunity.

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Marketo Delivers ‘The Definitive Guide to Engaging Email Marketing’

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ARKETO (Nasdaq: MKTO), the provider of the leading cloud-based marketing software platform for building and sustaining engaging customer relationships which operates its European headquarters in Dublin, Ireland, today announced the online availability of the latest book in its popular Definitive Guide series, The Definitive Guide to Engaging Email Marketing (#DG2EEM). Packed with more than 150 pages of expert guidance, email marketing research results, and real-world examples of successful email campaigns, the Definitive Guide is a “must read” for any company looking to make their email marketing more trusted, relevant, and conversational. More engaging email means better results for marketers. “I've heard a lot of people claim that email is dead, but it’s simply not true – there are more than 3.3 billion email accounts in the world and 58% of adult Americans check email first thing in the morning,” said DJ Waldow, founder and CEO of Waldow Social and co-author of the Guide. “What has changed is that it now takes new, more engaging tactics and technology to get your emails noticed. The Definitive Guide to Engaging Email Marketing is the essential handbook on how to become a consistent and welcome presence in the inbox of your prospects and customers.” The Definitive Guide to Engaging Email Marketing teaches marketers how to ensure that the emails they are sending adhere to the five key attributes of engaging email: trust-worthy; always relevant; conversational; coordinated across channels, and strategic. The Guide also covers the latest research and provides expert advice across a variety of email topics, including writing subject lines, designing emails for mobile, building and managing lists, avoiding spam filters, integrating email and social, and more. “Not all email is created equal. Consumers have learned to filter out the noise, and marketers need to do better if they want to stand out,” said Jon Miller, vice president of marketing at Marketo and co-author of the Guide. “Yesterday’s campaigns and tools don’t cut it anymore. We wrote this guide to show marketers how to step-up to new techniques such as behavioral targeting, multi-step conversations, and email campaigns that are part of a coordinated multi-channel experience.” The Definitive Guide to Engaging Email Marketing has already received great reviews from leading industry influencers: • “Although this book is a tremendous introduction to the everchanging email landscape, it could be an even more valuable resource for experienced marketers in a new era where success depends on building real relationships.” - Matt Blumberg, Chairman & CEO of Return Path, Inc. • “This is a great collection of ready to use nuggets, actionable advice and reminders on why email is the hub of digital marketing. I recommend it for anyone looking to get a refresher on email or take a deeper dive into what the channel can offer.” - Simms Jenkins, CEO, BrightWave Marketing & Author of “The

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New Inbox and the Truth About Email Marketing.” • “Even in our social media-savvy, always-on, content-saturated world, email remains the backbone of your marketing mix. So the question becomes: Are you using it to its fullest potential? If you can't look me straight in the eye and answer 'YES!' without hesitation or a flicker of doubt, then you need this guide. It delivers the latest tips and tools and email smarts you need to succeed.” -- Ann Handley, chief content officer of MarketingProfs and co-author of the best-selling book on content marketing, Content Rules (Wiley, 2012) To learn how to make your email more engaging and effective, download Marketo’s free Definitive Guide to Engaging Email Marketing.

About Marketo: Marketing Software. Easy, Powerful, Complete. Marketo (NASDAQ: MKTO) provides the leading cloud-based marketing software platform for companies of all sizes to build and sustain engaging customer relationships. Spanning today’s digital, social, mobile and offline channels, the Marketo® solution includes a complete suite of applications that help organizations acquire new customers more efficiently, maximize customer loyalty and lifetime value, improve sales effectiveness, and provide analytical insight into marketing’s contribution to revenue growth. Marketo’s applications are known for their breakthrough ease-of-use, and are complemented by the Marketing Nation™, a thriving network of more than 150 LaunchPoint™ ecosystem partners and over 30,000 marketers who share and learn from each other to grow their collective marketing expertise. The result for modern marketers is unprecedented agility and superior results. Headquartered in San Mateo, CA with offices in Europe and Australia, Marketo serves as a strategic marketing partner to more than 2,500 large enterprises and fast-growing small companies across a wide variety of industries. For more information, visit www.marketo.com. Marketo, the Marketo logo, Marketing Nation and LaunchPoint are trademarks of Marketo, Inc. All other trademarks are the property of their respective owners.

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BearingPoint makes first move into Irish cloud computing market following agreement with SAP - The management and technology consultancy signs first Irish and UK cloud customers in deals worth over €400,000

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EARINGPOINT, the management and technology consultancy firm, which employs 200 people in Dublin, has announced a major move into the Irish cloud computing market following the signing of a new agreement with SAP, the German headquartered software company. The company has also signed its first two contracts for the new cloud service worth in excess of !400,000 over a three year period. Under the agreement, BearingPoint becomes the first Irish reseller to sell and deploy SAP’s Business ByDesign – a cloudbased Enterprise Resource Planning (ERP) ‘Software as a Service’ (SaaS) solution. SaaS offerings enable customers to avoid significant upfront capital outlays such as software, hardware and infrastructure costs. BearingPoint also offers additional support implementation services such as consulting, change management and data migration. BearingPoint Ireland will be the firm’s first office to provide the SAP cloud offering. BearingPoint and SAP believe this service is ideal for Irish small to medium enterprises and multinational subsidiaries and that Business ByDesign will be an attractive offering to new and growing companies who want to get established quickly and run their operations with a market-leading business system. “We have hit the ground running with the signing of our first two contracts with a combined value of over €400,000 over a three year period,” commented Peter Minogue, Managing Director, BearingPoint Ireland. “Our first two customers are start-up joint venture businesses. Both selected Business ByDesign from BearingPoint to manage their core business processes including finance, supply chain, HR, project management and logistics in an integrated manner. Our implementations will enable both companies to better manage operational costs and support growth.” He added, “In addition to offering our clients on-premise solutions, now we can provide an integrated and scalable range

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of cloud-based, leading industry practice processes , allowing companies to concentrate on their core competencies instead of expending time and resources managing complex IT systems. In our 30 years of enabling business change with SAP, this solution offers the most comprehensive and lowest cost of ownership of any ERP solution we have seen.” “SAP Business ByDesign delivers the best of SAP software. It recognises the growing trend for executives and business owners wanting to run their business in real-time, from whatever location they may be in. It is also aimed at companies that want the benefits of large scale business management applications without the costs of supporting the corresponding IT infrastructure,” added Richard Bennington, Head of Channel Cloud Solutions UK&I SAP. Gartner* has estimated that SaaS-based applications are expected to grow from $19.8B in 2013 to $32.8B in 2016, generating a CAGR of 13.4% globally. * Public Cloud Services EndUser Spending by Segment for Region, 2010-2016 (Millions of Dollars) Source: Gartner (December 2012) For more information about BearingPoint’s offering of SAP Business ByDesign, visit http://bit.ly/11Ylz1x

About BearingPoint BearingPoint consultants understand that the world of business changes constantly and that the resulting complexities demand intelligent and adaptive solutions. Our clients, whether in commercial or financial industries or in government, experience real results when they work with us. We combine industry, operational and technology skills with relevant proprietary and other assets in order to tailor solutions for each client’s individual challenges. This adaptive approach is at the heart of our culture and has led to long-standing relationships with many of the world’s leading companies and organizations. Our 3,350 people, together with our global consulting network serve clients in more than 70 countries and engage with them for measurable results and long-lasting success. www.bearingpoint.com 23


Business Solutions is published by Premier Business Media Limited. 1, JKL Street, Edenderry, Co.Offaly Tel: 046 9773434 Email: ronan@premierbusinessmedia.com Website: www.businesssolutionshub.com

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BUSINESS SOLUTIONS NEWS

Web analytics company StatCounter launches “Internet Wars” Report SAMSUNG OVERTAKES APPLE TO CLAIM NUMBER ONE SPOT GLOBALLY FOR FIRST TIME IN TERMS OF INTERNET USAGE - CHROME TOPS INTERNET EXPLORER IN US FOR FIRST TIME

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AMSUNG has overtaken Apple globally for the first time in June to take number one spot in terms of internet usage, according to StatCounter, the independent website analytics company. In the United States Google’s browser Chrome overtook Microsoft’s Internet Explorer for the first time in June. These are some of the findings in a new report from the firm’s research arm, StatCounter Global Stats. The “StatCounter Internet Wars Report – Winners and Losers” charts progress over the last 12 months in the battle of the internet between the world’s biggest tech firms including Apple, Google and Microsoft. The full report may be downloaded from: http://gs.statcounter.com/download/StatCounter-InternetWars-Report.pdf “The report charts winners and losers over the last 12 months in the battle to dominate the internet whether in the field of browsers, operating systems, search, mobile or social media,” commented Aodhan Cullen, CEO, StatCounter. The report finds that while 12 months ago, Nokia led globally in terms of internet usage, Samsung (25.47%) has leapfrogged both Apple (25.09%) and Nokia (21.96%) to take the lead in June 2013. In the US and UK however, Apple remains the clear leader. While in May 2012 Chrome became the browser leader in terms

of internet usage worldwide, it has now overtaken Internet Explorer for the first time in the United States as well. In June Chrome took the number one spot in the US at 34.02% (up from 23.84% 12 months ago). Over the same time frame IE declined to 32.46% (from 40.89%).

Other highlights include: Operating Systems: Windows 7 increases internet usage share despite launch of Windows 8 - XP refuses to lie down Social Media: Reports of Facebook decline appear exaggerated - Twitter has greater referral influence in the UK than in the US Search Engines: Google still dominates worldwide but more competitive in US where Bing makes some headway StatCounter (www.statcounter.com), a web analytics specialist, is used by companies, bloggers, self-employed people, charities and anyone who wants to measure activity on their website, blog or forum. Key features include ease of use, independence and ability to view website data in real time. StatCounter members can learn about visitors to their site with essential statistics such as keywords (i.e. search terms used to find the site), downloads (e.g. which brochures are being accessed) and exit links (i.e. which links people click as they leave the site). www.statcounter.com

MJ Flood Technology Tops Reseller Ranking for HP Storage Sales in Ireland GENERATES OVER €3M IN REVENUE FOR FIRST TWO QUARTERS

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EADING IT services supplier, MJ Flood Technology today announced its premier position as the top-performing partner for HP storage sales in Ireland. Revenues of over €3m for the first half of HP’s financial year, from November to April, confirmed the Advanced Storage Gold Specialist as a leading provider of storage-centric solutions. MJ Flood Technology has inked several large enterprise storage deals based on six figure sums during this time but the company has also successfully built a strong, underlying run-rate business, which continues to boost its growing revenues in this sector. Commenting on the performance, James Finglas, managing director with MJ Flood Technology said: “Virtualisation, cloud services and exponential data growth are driving unpredictable data volumes. We see storage solutions as a key area of focus for us into the future, fuelled by this insatiable organisational appetite for data. It has been estimated that 90pc of the world’s data has been created in the last two years alone and we see this trend in data growth continuing,” he said. MJ Flood Technology has delivered complex, enterprise-grade, converged storage projects across several industry sectors including manufacturing, supply chain, health and public sector.

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Based on HP’s 3PAR StoreServ SAN and StoreOnce disk to disk technology, customers benefit from HP’s flexible capacity, allowing them to break free from traditional storage limitations and prepare their infrastructure to meet future store demands. “Our solutions are designed from the ground up to provide 27


Can data centres also be green? Siemens provides safe, secure and efficient data centre solutions that offer maximum uptime. Solutions for Data Centres

Power availability, safe and secure operation and limiting energy usage and environmental impact – these are are all

key issues for data centres. Siemens’ portfolio of products, solutions and services meet these challenges.

siemens.com/datacentres


BUSINESS SOLUTIONS NEWS clients with the flexibility to move data seamlessly to different hardware platforms, including hosted cloud, while still incorporating disaster recovery and business continuity at a fraction of traditional costs,” explains Finglas. He believes the company’s success lies in the technical ability of its IT architects to look at the client’s future business requirements and re-architect production environments to deliver efficient computing power, faster data access and reduced overhead. Declan Hogan, head of Enterprise Server, Storage and Networking business for HP Ireland, said: “In MJ Flood

Technology, we have a partner with the skills and experience to truly deliver the value of HP’s converged infrastructure strategy to our customers. The MJ Flood Technology team has shown that it can compete and win at the top level.” MJ Flood Technology is an Advanced Storage Gold Specialist for HP and has made significant financial investment in training and accreditation programs for its team of technical engineers. The company has the highest number of HP Master ASEs (accredited solution experts) for storage solutions in the country. www.mjf.ie

Tech Tour to Unveil Top 27 Irish and UK Tech Companies T

Medtech, four in Cleantech, two in Software Applications, two in aoiseach, Enda Kenny, to give opening address at the UK & Wireless Networking, one in IT Infrastructure, one in New Ireland Tech Tour, September 17-20, where companies will Materials & Processes, and one in Electronic Systems and Optical access over 60 international investors to aid their global Components. expansion Previous presenting companies from the last UK & Ireland Tech Tech Tour, the European organisation, which offers an investor Tour, held in 2010, have seen a great deal of success including: platform to existing and emerging technology companies, • Aepona was acquired by Intel for EUR 92.7M in 2013 announced that 27 companies have been selected as part of its • Lagan Technologies was acquired by Kana Software in 2010 UK & Ireland Tech Tour and will be revealed on September 17. • Complinet was acquired by Thomson Reuters in 2010 The presenters, who are privately held companies, will be • Just Eat Group raised EUR 98.5M in funding and acquired introduced to key investors and professionals who can assist in SinDelantal in 2012 their global expansion. Over 100 • Maxymiser raised over EUR 12M in funding companies from across the • Mobile Interactive Group acquired by Velti for a total of EUR technology spectrum based in 45M Ireland and the UK have applied. David Farquhar, Venture Partner at Rock Spring Ventures, is The Tech Tour runs from President of the 2013 UK & Ireland Tech Tour and Brian September 17–20 with opening Caulfield, Partner at DFJ Esprit, is VP of the Selection Committee presentations to take place at the that was tasked with selecting the top 27 companies. technology centres of Digital Hub 2013 UK & Ireland Selection Committee: and Wayra in Dublin. The Tour Alastair Balfour, The Company Creators then travels to Glasgow, where Ute Beck, Scottish Enterprise participants are greeted by Amor Dermot Berkery, Delta Partners Group and The Glasgow City Gavin Bourke, Nebula Ventures Chambers for closing Tom Cusack, Enterprise Ireland presentations. Sinclair Dunlop, Rock Spring Ventures The Taoiseach, Enda Kenny, will Brian Caulfield, Partner at DFJ Don Harrington, Goodbody Corporate Finance Esprit, is VP of the Selection be the keynote speaker at the Michael Kennedy, Angel Investor opening dinner held in Dublin Committee. Andrey Kessel, Formula VC Castle, and said, “I want to Gerry Maguire, Atlantic Bridge Ventures welcome the Tech Tour to Ireland. We are fast becoming known Eleanor Mitchell, Scottish Enterprise as the Digital Island, a hub for the European tech industry, so we Fearghal O’Riordain, Scottish Equity Partners are delighted that such a prestigious event is coming to Dublin John O’Sullivan, ACT Venture Capital this year and will provide our technology companies with an Will Prendergast, Frontline Ventures excellent platform to pitch to an audience of global investors and Andrea Traversone, Amadeus Capital Partners media. Over many years Ireland has built up an unrivalled ecosystem for High Potential Start Up’s with world class incubators, like Dogpatch and About Tech Tour Launchpad, international venture capitalists The Tech Tour was founded in Geneva and a vibrant domestic support in 1998 in response to the growing infrastructure including Enterprise Ireland, interest in emerging technology domestic VCs and entrepreneur bootcamps companies in various European regions. and training. Coupled with our skilled Tech Tour is composed of key workforce and the presence of leading contributors to the high technology multinational operations like Twitter, industry. Tech Tour recognizes that Linkedin, Google and Facebook, this makes continued prosperity in Europe lies in its Ireland one of the best places in the world ability to transform today's innovative to start a technology business." projects into tomorrow's global The companies, broken down by industry technology leaders. For further segment, are as follows: seven in Internet information, please visit and New Media, five in Software, four in www.techtour.com David Farquhar, President, UK & Ireland Tech Tour.

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BUSINESS SOLUTIONS NEWS

Lero raised additional funding of €3m in 2012 L

ERO, the Irish Software Engineering Research Centre, raised an additional €3m in research funding in 2012 according to its annual report issued today. New projects included research contracts with the European Space Agency, United Technologies Research Centre and several EU-funded research consortia. During 2012 Lero announced funding of ?22.4m over 5 years through Science Foundation Ireland and technology firms such as IBM and Intel. Lero also reported that it was awarded five new patents in 2012 covering areas such as self-sacrificing spacecraft swarms and methods of protecting autonomous systems. Forkstream, a spinout company, was established and it has recently been acquired by Openet, a leading Irish transaction management software and services provider. 170 Lero researchers recorded a 47% increase in journal papers and a 41% increase in conference papers during the year. “Our researchers are in demand globally,” commented Prof Mike Hinchey, director, Lero. “The work which is being done in Ireland is world leading across a number of areas including medical devices, agile, cloud and space flight software.” He said the prolonged Ulster Bank and RBS outage in 2012 was

a reminder of what can happen when critical software systems crash due to badly managed changes. In the United States a recent report by the US Food & Drug Administration showed that 20% of the medical device recalls in the US in 2012 were due to software faults. “Today it is almost impossible to lead a softwarefree life. Software is the enabling factor in smartphones, smart cities, smart homes, smart health and just about smart anything.” He added, “Because software can be easily changed, it is often changed badly. Lero specialises in Evolving Critical Systems research which aims to develop methods, techniques, tools, and processes for the development and evolution of highly reliable software systems that maintain, or improve, their reliability as they evolve.” Lero (www.lero.ie) is a global leader in software engineering research. It brings together researchers in the University of Limerick, Trinity College Dublin, University College Dublin, Dublin City University, NUI Galway, and Dundalk Institute of Technology and is funded by Science Foundation Ireland and other Irish and international funding agencies. www.lero.ie

Treasury Management System from Salmon Software Selected by The Treasury Outsourcing Company “

Powered by Salmon”- Salmon Software TMS to be infrastructural backbone for The Treasury Outsourcing Company in the UK. London and Dublin; Monday, July 22, 2013: Independent treasury management software specialist Salmon Software has announced a a partnership with The Treasury Outsourcing Company. The Treasury Outsourcing Company specialises in offering a comprehensive outsourcing solution to midcap and public sector organisations. It brings together experienced finance professionals from key and different areas of finance. Gautam Dhillon, CEO for the Treasury Outsourcing Company said: “We are very excited to have this opportunity to work with a leading and highly regarded provider of Treasury Management Software. Through this partnership, firms that were previously excluded from having a dedicated and centralised department will be able to access to a world class, comprehensive and cost effective treasury management solution.” He added: “Although we are in the early stages of our evolution, our strategy is to become the leading treasury outsourcing provider to mid-cap and public sector organisations in the EMEA region. This partnership is an important first step 30

towards us realising our vision.” Gary Thomas, Salmon Software’s Managing Director for the UK and Europe said: “We are always on the lookout for innovative partners who offer significant value-added activities in the Treasury family and which complement our existing product mix to offer strong services to the market. We have identified these attributes with our new partners at the Treasury Outsourcing Company and we are looking forward to supporting both their business and customers with a long term and mutually beneficial relationship.” Salmon Software’s (http://www.salmonsoftware.ie/) TMS flagship product, Salmon Treasurer manages foreign exchange, money market, debt, and derivatives, facilities and other treasury and banking transactions. Amongst other features, it maintains and monitors in real-time a company’s positions, exposures, accounts, cashbooks and cash flow forecasts. The system is designed to be easy to use and provides greater audit and control via transaction tracking. For treasuries with lower volumes, Salmon Software recently launched T-Series – a suite of cloud computing or Software-as-aService (SaaS) Treasury Management System products. www.salmonsoftware.ie

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BUSINESS SOLUTIONS NEWS

TEKenable announces further expansion through new job creation and new senior management appointment TEN NEW JOBS FOR DUBLIN, NOEL WALSH APPOINTED TO BOARD OF DIRECTORS AND NEW CORPORATE HEADQUARTERS

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over the past two years has been EKenable, an international hugely influenced by the quality software development of the project management and company with headquarters in software engineering skills that Dublin, has today announced its Noel brings to the business. We continued expansion through are delighted that he is coming new job creation, moving to a on board the senior new corporate headquarters and management team as making a significant addition to Operations Director as we enter the senior management team. the next phase of our growth.‘ In the last twelve months Nick Connors, Managing TEKenable has seen significant Director of TEKenable said, growth, developing businesses ‘Noel‘s appointment, along with in Qatar and Kuwait along with the new jobs and our new significant project wins in corporate offices marks a new Ireland. The company has now chapter in the growth and announced the creation of ten maturity of the company as we new jobs, based at its new grow our business across EMEA. corporate headquarters in Noel‘s skills are recognised by Dublin, bringing staff numbers everyone in the market as world in Ireland to thirty. class and we are very confident The new jobs will be created he will play a key role in our over the next six months and growth over the coming years.‘ will be in software development, testing and project management. They are all based About TEKenable at TEKenable‘s headquarters in TEKenable is an international Dublin. software development company In addition; as part of the that provides software continued expansion of the development, consultancy and company, TEKenable has support to organisations of all announced a new addition to sizes in the public and private the senior management team sector. with the appointment of Noel Since being established in Walsh as Operations Director. 2001, TEKenable has grown Walsh brings fourteen years steadily now operates in a experience in IT delivery across number of international markets. various technical competencies The company head office is in and industry sectors. Within L to R - TEKenable Directors - Noel Walsh, Operations Director, Nick Connors, Dublin, Ireland with overseas TEKenable he has been involved Managing Director, Peter Rose, Technical. offices in the UK, Pakistan, Dubai in delivering projects to and Qatar. customers in the Financial, Retail, Public and Private sectors, in The company has a deep experience of Microsoft Azure, Java, .NET Ireland and abroad. and older technologies. All staff are certified to the highest level in In this new role, he will hold responsibility for the management their respective technologies and the business is both ISO certified of all projects being delivered by TEKenable, ensuring that the and Microsoft certified. highest standards for project implementations are achieved and The company has an extensive customer base from all sectors but maintained, underpinning continued customer satisfaction and has a particularly strong track record in the Government, Healthcare engagement. and Financial Services sectors. Peter Rose, Technical Director of TEKenable said, ‘Our growth www.tekenable.com

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BUSINESS SOLUTIONS NEWS

Data Centres Could Experience 30 Per Centre More Failures as Temperatures Increase M

any data centre operators have been increasing the operating temperature in their data centres to reduce the massive costs of cooling. But, warns Alan Beresford, technical director and md with EcoCooling – they run the risk of significantly more failures. ASHRAE (the American Society of Heating and Refrigeration Engineers) is generally considered to set the standards globally for data centre cooling. A few years ago it relaxed its recommended operating range for data servers from 20-25C (Celsius) to 18-27C. “For decades,” said Beresford, “data centres have operated at a 20-21C temperature. With the relaxation in the ASHRAE 2011 recommendation plus the pressure to cut costs – data centres have begun to significantly increase the ‘cold aisle’ temperature to 24-25C and in some cases right up to 27C. “But many of them have not taken into account the study of server reliabilities detailed in the ASHRAE 2001 Thermal Guidelines for Data Processing ECPCREC Computer Room Evaporative Cooler Environments – which predicts that if the cold aisle temperature is increased from 20C to 25C, the level of failures increases by a very significant 24%. Upping the temperature to 27.5C increases the failure rates by a massive 34 per cent. Warns Beresford: “And if the air temperature going into the front of the servers is 27C it’s going to be very hot (34-37C) coming out of the rear. For blade servers it can be a blistering 42C at the rear! “It’s not just the servers that can fail,” states Beresford, “at the rear of the servers are electric supply cables, power distribution units and communication cables. Most of these are simply not designed to work at such elevated temperatures and are liable to early mortality.” Interestingly, again according to ASHRAE’s published figures, if the temperature is reduced to 17C – the server reliability is improved by 13 per cent compared to conventional 20C ECM Mobile Evaporative Cooler

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operations. “To cool the air to 17C would be completely uneconomic with conventional refrigeration cooling,” said Beresford, “our modelling shows it would require over 500kW kilowatts of electricity for every megawatt of IT equipment. “However, with our evaporative direct air cooling CRECs (Computer Room Evaporative Coolers), this 17C operation would require less than 40kW kilowatts – a saving of over 450kW compared to conventional refrigeration and a reduction of PUE (Power Usage Effectiveness) of 0.45. When given the option of cooling a data centre with refrigeration at 27C compared with evaporative cooling at 17C at less than 10% of the energy use, 40% less temperature related server failures and a more stable environment for other components it is clear why over 150 UK data center operators have adopted this approach. Alan Beresford has prepared an informative webinar explaining how evaporative cooling works and why it uses so little energy compared to conventional refrigeration. To watch it visit http://turt.co/dcme12 Beresford adds a final point, “when Engineers and technicians are working on servers, it’s usually at the rear where all the connections are. If they are going to have to work regularly in temperatures of 34C to 42C there might be health issues to consider too. Keeping their working environment under 30C is a far more acceptable solution.” To find out more about EcoCooling CRECs visit www.ecocooling.org

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