THE TRANSIT Authority
Over the last 10 years, while the industry has struggled against all those outside factors, MTS has made significant advancements in both its bus and light rail systems: • MTS ridership hit an all-time record high last year with 95 million trips on its 90-plus fixed-route bus services and its 53 miles of light rail. We are now averaging more than 300,000 trips per weekday. • Our fleets of more than 700 buses and 120 rail cars have never been in better shape. More than 80 percent of our buses run on clean compressed natural gas. Our entire Trolley network will have lowfloor cars by the end of the year. We have ongoing bus procurement contracts to replace buses as they reach retirement age. • Maintenance is tip-top. For our bus operations, mileage between breakdowns is now more than 12,000 miles, up from just 4,000 miles seven years ago. • We just expanded and opened a new $30 million, LEED-certified bus maintenance facility in the South Bay area of San Diego. We are breaking ground on a similar facility in East County this year. Three years ago we purchased a facility from a recreational vehicle dealership to house our paratransit fleet and maintenance operation. • We launched our first Bus Rapid Transit service last summer and ridership is already exceeding expectations. Two more BRT lines open in October. • We are nearing completion on a $660 million renovation of two of our trolley lines. • We revamped pension plans for both represented and nonrepresented employees. • We are using technology to track ridership and provide convenience for our customers through smart cards and a mobile ticketing pilot program called mTicket. • Our key performance indicators, such as farebox recovery and costs
per passenger, are all at the top or near the top when compared to our peer agencies. None of this happens without focusing on the details; without a dedicated team of professionals. Our success depends on critical thinking and planning well into the future — and there is nothing like necessity for motivation. When I arrived at MTS a little more than 10 years ago, our bus network had not received a lot of attention as the agency focus was on light rail development. Routes were inefficient. Work rules for
MTS’ $30 million, LEED-certified bus maintenance facility in the South Bay area of San Diego, CA.
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