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“Overall, we believe that PBN is an excellent third party billing company and is providing solid services... This is the highest performing billing company that we have assessed.”

Pinnacle Group

Proof . . . Not Promises™ End-to-End Revenue Cycle and Medical Practice Management

PBN is . . . about results • Our clients have experienced a 7% - 43% increase in revenue. On average, a 15% increase in revenue in the first year.

• In independent audit reports conducted by Pinnacle Group and BKD, PBN recieved consistent “Excellent” ratings.

• PBN achieved a 94% overall satisfaction rating in a recent client survey.



10950 Grandview Suite 200 | Overland Park, Kansas 66210 | 800.288.4901 |

We’re big enough to handle it; small enough to care.

Proof . . . Not Promises™

PBN is . . . guided by our client-focused mission and vision for excellence. OUR MISSION:


“From the start of my career, PBN has been my business partner, allowing me to focus on what I do best – taking care of my patients.”

“PBN, the pacesetter for value-added business services, enables medical professionals to focus on the primary objectives of their practice.”

PBN is ISO 9001:2008 Certified. What does that mean for a revenue management and medical practice services company?

Michael Manalo, M.D.


For you: ISO certification requires a client-focused discipline of error prevention from every employee in every department of PBN. You can rest assured that every aspect of your business that PBN touches is in capable hands.

“PBN is committed to exceeding client satisfaction by providing proactive, value-added services that benefit our clients, payers and patients utilizing a highly-trained and knowledgeable team of associates working in a quality-focused environment.”

Quality Certified ISO 9001:2008

For us: ISO Certification is a logical extension of the performance-oriented business philosophy that has guided PBN for almost 30 years ... PBN is “Proof ... Not Promises.”™


Physicians Business Network

Proof... Not Promises™


“PBN’s quality and level of service is exceptional. The immediate followup and care toward resolving our issues makes me feel like I’m their top priority every day.” Dr. Kay Karasek, Medical Director of Anesthesia, Heartland Regional Medical Center

Jud Neal President & CEO

Tammi Shaper VP Operations, Client Services, Quality

David Hahner VP of Operations, IS

Barrie Herbst CPA, CFO

Nancy Wiercinski, Client Liaison/Manager of Midland Division

Sarah Mountford CPC, RCC, Director, Radiology Practice Services, Client Liaison

Jonas Heinrich Chief Administrative Officer: Manager, Credentialing and Contracting

Nora Kreader CPC, CEMC, Client Liaison

PBN is . . . a medical business management expert ready to help your business succeed.

PBN is . . . a strategic business partner.

PBN’s core internal team of professionals – from certified specialtyspecific coders to our resident CPA – reflects the roles critical to running any efficient medical practice.

The Power of Teamwork: Along with our internal staff and our network of the industry’s best medical business specialists, PBN’s team equals far more than the “sum of its parts” through:

At PBN, we act as a bridge between your practice of medicine and the many related essential business functions. Besides our revenue cycle management services, we offer:

Our senior management team together has more than 160 years of industry-related experience.

• The shared experience and synergy of working together as a team.

• Practice assessments

• A shared understanding of your unique needs and circumstances as a physician.

• Payer negotiation and contract management

• PBN’s leadership and its focus on quality.

• Consulting

• Full-service business accounting, including: – Payroll – Pensions – Profit sharing, and more

As your business partner, liaison, and coach, we can manage your entire practice, or just fill in where you need it. Working with PBN helps: • Physicians focus more on their medical practice; less on dayto-day business distractions. • Ensure your personal success and the success of your practice through process efficiencies and best practice applications. • Insulate you from concerns about regulatory compliance.

A complete, comprehensive solution to managing the business side of your medical practice.

Bottom line: PBN creates efficiencies and applies processes that help you collect and keep more of your hard-earned income.


Physicians Business Network

Proof... Not Promises™

Most of the time, doctors just want to be doctors.


Services Overview

PBN is . . . your revenue cycle management expert.

PBN is . . . practice management and consulting resource.

Our proprietary billing and collection technology, experience, and training result in faster payments and higher collection rates. 100% of our coders are certified – many hold additional specialty certifications.

As the business side of practicing medicine becomes more complicated, it makes more sense to manage your business through a practice management firm like PBN. Besides reducing hassles and expense, outsourcing the business side frees up more clinical time . . . and can significantly reduce your overhead while increasing your income. In addition to billing, PBN’s practice management and consulting services include:

Working with PBN also reduces your regulatory compliance hassles and costs. And you’ll receive optimal reimbursements. We’re fully HIPAA compliant and have a detailed ICD-10 training and implementation plan. We can also help you achieve compliance within your organization.

“Our revenues jumped 40% in the first 18 months after switching to PBN.” Bryan Taylor, M.D.

Bottom line: PBN’s Focus on Quality and Performance Pays.


Physicians Business Network

Financial Planning: Our full-time CPA and financial services team build a customized plan to manage your business, accounting and personal finances. We integrate our services as needed within your existing practice. We meet your financial management needs from business and malpractice insurance planning to day-to-day accounting services, accounts payable, payroll, profit sharing, and more.

Proof... Not Promises™

Contracts: PBN’s comprehensive contract review and negotiation services are aimed at increasing your revenue. We specialize in developing physician-friendly terms and timely credentialing for all payers. Our process includes fee schedule analysis, credentialing, and ongoing monitoring. Audit/Tax: PBN’s financial services team helps keep your practice tax law compliant. Our staff and CPA partners have years of experience providing tax planning and preparation services to position your practice to shelter as much of your income from taxes as possible.

PBN acts as a bridge between your practice and the many related essential business functions.

Banking: Through its long-standing business relationships with local, regional, and national banks, PBN offers the convenience of complete banking and cash management services, custom designed for physicians and the way you do business.


PBN Brochure  
PBN Brochure  

Service Overview