Lines POWER MARCH 2009
Official Publication of Powder River Energy Corporation
Protect Your Home: PRECorp’s Whole House Surge Protection Our “Whole House” surge program provides protection from power surges and lightning by breaking down incoming voltage to approximately 800 volts. Breaking down the voltage to that level is enough to provide full surge protection for the “white goods” within the home including the washer, dryer, refrigerator, freezer, microwave and hard-wired HVAC systems. In addition, there is limited warranty coverage for those items. This warranty does not cover any electronics or other small appliances. Although the harmful voltage is being reduced before entering the home, those devices are more sensitive and require individual surge devices in order to fully protect them. There is a $30.00 installation fee for the “Whole House” surge protection device. Installation may be paid upon receipt of an invoice or it can be added to the member’s electric bill. The member must sign an agreement for a three year lease. Upon receipt of the signed agreement and installation fee the device will be installed. A lease fee of $5.00 per month will be added to the monthly electric statement. The lease continues on a month to month basis after the initial three years unless a request to discontinue is received.
Seasonal Door Notes and Disconnects Policy During the months between April 1 to October 1 members that have received notices and have not made payment arrangements will be disconnected for non payment within 7 days of receiving the first notice. If a service is disconnected for non payment they will pay the total amount due on their account or accounts, a $50 trip fee, and a deposit. If the member does not have a sufficient deposit amount on their account they will pay 3 times their average monthly billing.
If the device is damaged by a surge or lightning, Powder River Energy Corp will dispatch linemen to install a new device at no extra charge. If a surge damages the device, then damages white goods within the home, we will assist the member with filing a warranty claim. Please note: • If the meter is located more than 100 feet from the home, a device must be installed at the electric panel rather than in the meter socket. Because that device is past the meter where our service ends, members purchase that device and have an electrician install it at their expense. • Rural members who would like surge protection for a well pump must have a secondary surge protection device installed at the well pump. Members purchase that device and pay their electrician for installing it. Besides our Whole House program, we also sell a variety of surge protection devices for use within the home, which feature their own warranties. If the surge device is damaged by a surge or lightning we will replace it immediately and help file a warranty claim for the attached equipment, if necessary. Please direct any questions regarding surge protection to the Customer Service Department at 800-442-3630.
Use Portable Electric Generators Safely Portable electric generators can offer many benefits when a long-term electrical outage occurs due to a storm. However, if generators are not used properly, things could turn deadly. After Hurricane Katrina, for example, many people relied on generators. But the misuse of them caused five deaths, according to the Centers for Disease Control and Prevention (CDC). The CDC also reported 51 cases of carbon monoxide poisoning. Follow these tips to prevent misuse of portable electrical generators: • Be sure to follow manufacturers’ directions for installation and operation. • To prevent electric shock, make sure your generator is properly grounded. The operation manual should provide correct grounding procedures. • Operate electric generators or other fuel-powered machines outside where deadly carbon monoxide fumes cannot enter the home. • Use the generator only in a well-ventilated and dry area located away from air intakes to the house. Do not use a generator in an attached garage. • Do not overload the generator by operating more appliances and equipment than the generator can handle. The operating instructions should have an output rating for the generator. • Individual appliances should be plugged directly into the receptacle outlet of the generator using appropriately sized extension cords to carry the electric load. Make sure the cords are rated for outdoor use, have a grounded, threepronged plug, and are in good condition. • Do not run extension cords under rugs. • Never connect generators directly to your home’s wiring. The reverse flow of electricity can electrocute an unsuspecting utility worker. • Never plug a generator into a household outlet. • Do not refuel a generator while it is running. • Only store fuel outside of living areas and away from heat sources like water heater pilot lights. • Turn off all equipment powered by the generator before shutting it down. • Keep children and pets away from generators. Photo by John Fleck
PRECorp’s Conservation Loan Program Powder River Energy is continuing to offer 0% interest loans up to $2500 for energy improvements to existing homes. A loan can be used for upgrading windows, installing energy star appliances, adding insulation, and many other energy conservation measures. To qualify for a loan, members must attend an Energy Efficiency and Conservation seminar. These seminars will focus on how you can conserve energy and save money. The main seminar will be held in the Sundance PRECorp office with video conference seminars held in the Gillette and Sheridan offices. An RSVP is required to attend. Contact Betty Finn at 1-800-442-3630 or firstname.lastname@example.org.
The date for the March Energy Efficiency and Conservation Seminars: Wednesday, March 18th The seminars begin at 6 pm
A publication of Powder River Energy Corporation P.O. Box 930 Sundance, WY 82729 As an official publication of Powder River Energy Corporation, the purpose of Power Lines is to communicate to member/customers information concerning their electric cooperative, and to offer suggestions and ideas regarding the safe, efficient, and economical use of electric energy. Back issues of the Power Lines can be found on Powder River Energy’s website at: www.precorp.coop/news Power Lines Editor: Doreen Schaar