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Pioneers in boiler technology [

DUTCH MANUFACTURER, INTERGAS HEATING, has always been a pioneering company and, in 1989, launched its first condensing boiler in the Netherlands. In fact, the Netherlands was also the first country to take the energy efficiency credentials of this boiler seriously, and sales soared, propelling Intergas into pole position as the leading brand in condensing boiler technology.

A challenge that changed boiler technology for ever In the early 1990s, Intergas senior engineer Harry Bosscher developed an energy efficient boiler replacement to the unreliable open vent stoves and Geyser-style water heaters prevalent in Dutch properties at the time. It featured the ground-breaking back-to-back, two-in-one heat exchanger. With only four moving parts (there are only 12 components in total in every boiler) and eliminating the need for a diverter valve, valve motor, hot water plate heat exchanger and auto air vent, it meant that installation, servicing and maintenance would be relatively problem-free. Although the heat exchanger carries a ten-year warranty, since its introduction almost 20 years ago not one heat exchanger has suffered a mechanical breakdown. Harry is now the company’s chief executive. The boiler’s ability to condense 100% of the time in both hot water and central heating modes improves energy efficiency, as does the almostzero stand-by losses. In the Netherlands, where the Intergas HRE combis have been used in social housing schemes since 1996, energy savings of at least 15% are routinely being made and carbon emissions reduced by the same amount.

features that have made the HRE a stand-out boiler. Now, with its new smartphone app called Intouch, installers will be able to revolutionise their customer service capability and increase sales. Via a free smartphone app (there are both installer and consumer apps) which can be downloaded from App Store and Google Play, installers can now monitor the boiler performance of every ECO RF boiler they’ve ever installed. They can also change their parameter settings and receive real-time updates on possible faults from wherever they are in the world. This precise and relevant information makes keeping in touch with customers more meaningful – installers can advise on maintenance issues, provide updates on boiler performance and introduce new products or upgrades. They will need to install the Intouch system to a customer’s Intergas ECO RF and download the free app. The Intouch system comprises LAN2RF gateway, ethernet cable, installation manual, mains adapter, fixings and the Honeywell Round room thermostat. The customer’s free Intouch app turns their smartphone into a smart thermostat enabling them to manage the central heating controls remotely. Stephen Zouch, UK managing director Intergas Heating, added: “We are a small manufacturer in the UK, but we have a very special range of boilers that deliver energy efficiency on an unprecedented scale.” q • For further information visit the website at www.intergasheating.co.uk or call 01527 888000.

Intergas punches above its weight Intergas may be a relatively small company, but it is certainly punching above its weight. This October Intergas was recommended by Which? magazine. One of its Trusted Traders heating engineers had this to say: “This is a brilliant boiler. The build quality is top notch and there is much less to go wrong.” In April its biggest selling boiler, the HRE, was named H&V News Domestic Product of the Year 2016. The judges said it was: ‘… genuinely innovative, with a low maintenance configuration, innovative controls and imaginative design.’ Innovation comes in the form of the boiler’s revolutionary heat exchanger which promotes longevity. Imagination is demonstrated by its flexibility as it can be converted to heat only, sealed system, open vent, open vent combi and a multipoint water heater – that’s five products from one boiler. It can easily be configured to work with wired and wireless systems, analogue and digital and, due to the unique design of the heat exchanger, the homeowner will still have hot water even if the pump fails.

New app improves customer service The recent addition to the range, the ECO RF, with its remote monitoring facility, thanks to software built in to each boiler, gives you the ability to be predictive in servicing and maintenance. It keeps first-time fix rates high and wasted call-outs low, while retaining all the

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1CHK 2016 mag p1 108 online  

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1CHK 2016 mag p1 108 online  

Construction London Build 2016 Scotland Build 2016 Zoos Land of the Lions London Zoo Brexit Working at Height NASC CISRS PASMA CPD MEWPs Roo...