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We are here for you! We offer free and impartial advice to any student in need. We run independently from the University, but we work closely with them to resolve issues quickly and efficiently. The best way to avoid problems, is to try and deal with them before they get out of control. If you have any concerns, you should first contact your personal tutor. If that doesn’t resolve your issue, come and make an appointment with one of our Academic Caseworkers.

Making an Appointment Our Academic Caseworkers will offer you a friendly ear and free impartial advice. We have private rooms which are used for your confidentiality. Appointments need to be booked in advance, so please contact us on the details below. Can’t wait for an appointment? We also offer a Drop-in Surgery.

Drop-in Surgery Our Drop-in surgeries occur every Thursday 1-5pm. No appointment is required and students are seen on a first come first served basis. Whether you drop-in, or book an appointment, we can help you with: Extenuating Circumstances Complaints & Appeals Plagiarism Exclusions Bullying & Harassment Private Housing Issues


Advice Service Leaflet 2013-14