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flagship. February 2013

Regenerating our city WIN Blue Reef kid’s pass Tiger Tiger night out £50 M&S voucher

flagship. February 2013

On the cover

Your council

Shaping the future of Portsmouth.

Councillors’ meetings are normally held in public. Anyone may make their views known on an agenda topic or ask questions by prior arrangement. Go to and search for council meetings. Search for councillors for their contact details and How to Contact Your Councillor for more information. Or call city helpdesk on 023 9283 4092.

flagship is produced by Portsmouth City Council, Corporate Communications, Civic Offices, Guildhall Square, Portsmouth PO1 2AL  023 9282 2251   search for flagship at or scan the QR code below

flagship is printed on 100% recycled paper using vegetable inks. Please recycle this magazine when you have finished with it.

Distribution Distribution 91,400. flagship is distributed by PDC. Deliverers have an official route map from the company. If you live in a block of flats, please help them get access. To check their identity or in case of a problem, call Charlene Ellis at PDC on 01904 606300.

How we use your information When you enter a competition or survey in flagship, or send us your details for a giveaway, this is how we use your personal information. Your details will be used in accordance with the Freedom of Information Act (FOIA) 2000 and the Data Protection Act (DPA) 1998 or other appropriate legislation. If information you have provided is personal, as defined under the DPA, we will only use it for the purpose for which you provided it. We only share your personal data with a third party if we are required to do so by law or if we need to in order to provide the service you requested. You might be asked to tick a box on the form to allow us to use the information for other purposes, such as improving our services.


flagship February 2013

inside 23 3

social housing: the true picture


Busting the myths about housing allocation.

Five-page special feature about developments planned for Portsmouth.


out&about Four-page what’s on guide.


win a child’s blue reef membership 25 memberships worth £22.50 each to win.



children’s centres We need your views on proposed changes.


keep warm and carry on Advice on how to keep warm and save money.

win with Tiger Tiger Three top hospitality prizes up for grabs.

The next issue of flagship is out in March.

Our opening hours City helpdesk: 8.30am–5pm weekdays Civic Offices reception: 8:30am–5pm Monday–Thursday 8:30am–4pm Fridays Switchboard: 8:30am–5pm Monday–Friday

Advertisements Whilst every effort has been made to ensure the accuracy of advertisements or sponsorship in this publication, Portsmouth City Council cannot accept any liability for errors and omissions. We will not accept any responsibility for claims made by advertisers and their inclusion in flagship, and this should not be taken as an endorsement by Portsmouth City Council.

Competitions Competitions in flagship are open only to people who live or work in Portsmouth. They are not open to employees of the council.

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You can get this Portsmouth City Council information in large print, Braille, audio or in another language by calling 023 9283 4092.

Lots more news and information on our website


On the next five pages, we have lots of good news about regeneration – the drive to bring jobs and prosperity to our city and make it a better place to live in. First…

Let’s go superconnected Portsmouth is set to become a super-connected city. We’re working on a plan which includes: f boosting Portsmouth’s broadband capability – supplying an ultrafast broadband service to key commercial sites, making it easier for businesses to work f increasing wireless internet coverage f helping to connect key business sites or public services to ultrafast broadband

We’ve successfully bid for a slice of £50m from the government, to be shared among 12 cities. The government is expected to confirm the exact amount it will give for our plan soon. Cllr Mike Hancock, the council’s Cabinet Member for Planning, Regeneration and Economic Development, said: “Being super-connected will encourage more businesses to set up here, and more residents will be able to keep up with the modern world, including the jobs market and cheaper shopping.

We a beco re set to me a su conn ected percity.

“This kind of technology can also help people get services from the council and other public bodies more easily and quickly.” Increased wireless coverage could mean children getting easier access to online learning. We asked for £6m from the government, to be added to about £7m of investment from the council, the university, the NHS, and other local organisations and businesses.

REGENERATION TIMELINE This is how our major schemes are expected to progress


Super-connected work starts


New Northern Road bridge open

City helpdesk Tel 023 9283 4092 I Email


Super-connected work ends flagship February 2013



Land with potential for future development

New motorway interchange


Park and ride 598 new homes

Vision for Tipner

Tipner transport work is now under way Our plan to regenerate Tipner is being put into action after the government announced £19.5m to enable vital work to go ahead. Added to £8.5m of council money, the government cash is helping us build a new junction on the M275, along with a park-and-ride and a southbound bus priority lane. The project will open up access to land on the west of the motorway, expanding the potential to regenerate Tipner. It’s also essential for the future development of Portsmouth as a whole, because our plans for an improved city centre and seafront will attract visitors, and they’ll need the park-and-ride. Work on the junction and park-and-ride began last month and will continue until about spring 2014.


Tipner junction built 4

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Tipner park-and-ride built

Cllr Mike Hancock, the council’s Cabinet Member for Planning, Regeneration and Economic Development, said: “The new junction and park-and-ride in Tipner are key to Portsmouth’s regeneration strategy. “Not only does the project enable us to improve that area, but the sustainable transport link it creates is invaluable to the future development of the city centre and seafront.” Work on the M275 requires temporary narrow lanes. And to protect drivers and the people working on the motorway, there are lower speed limits.


Work starts on Tipner homes

Lots more news and information on our website

For traffic entering the city, the temporary speed limit is 50mph until just north of Tipner bridge, when it becomes 40mph. Traffic leaving the city has an equivalent 40mph zone before entering the 50mph limit just north of the bridge. We may have to close some footpaths at times, but we’ll always ensure an alternative route is available. Our work is taking place alongside projects being led by the Homes and Communities Agency (HCA) and the Tipner Regeneration Company (TRC). TRC has conditional planning permission to clean up its land to the east of the M275 and build 518 homes. HCA’s contractor Tamdown has been on-site since the summer, removing contamination from plots of land in east Tipner and preparing to build 80 houses and some shop space.

How it will work The new motorway junction will allow traffic to access the park-and-ride site and land to the west of the M275. The park-and-ride will make the city more attractive to visitors and easier to access for commuters, by providing a low-cost, lowercarbon transport option and reducing rush-hour congestion. The bus priority lane will run from the new Tipner interchange to Rudmore roundabout, linking the park-and-ride buses to the existing bus lane network and ensuring journeys into the city are as fast as possible.

Artist’s impression of the new bridge

New bridge will bring future growth Work continues on a new Northern Road bridge in Cosham, to keep this crucial north-south link open for the long-term benefit of the area and the city. This means it will be closed to general traffic for about 20 weeks, from 13 February. The old bridge, which carries the road over the railway, is nearing the end of its working life and is being replaced. During the closure, pedestrians, buses, taxis, emergency vehicles and other public service vehicles will still be able to use the bridge. Cyclists will be asked to dismount and walk across. General traffic will be diverted via Western Road and Southampton Road. Shops and businesses in Cosham will be open as usual, and there will be an hour’s free on-street parking in central Cosham. We’ve secured £11m from the government’s Department for Transport for the new bridge, to go alongside £1.5m we’re investing. Work will continue until winter 2013/14.

More info: f Come to our monthly meetings at Stamshaw and Tipner Community Centre. The next ones are on 6 March and 3 April at 7pm. f 023 9268 8020 f f search for Tipner at


More info: f 023 9268 8010 f f search Northern Road bridge replacement at f a public meeting at Cosham Community Centre – 7.30pm, 13 March

Road built to kick-start Dunsbury Hill Farm development


Work starts on new city centre road layout

City helpdesk Tel 023 9283 4092 I Email

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Artist’s impression of Market Way, looking north from the Northern Quarter


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City centre plan takes shape The regeneration of the city centre is being guided by our official masterplan, put together with your help. More than 300 residents commented on the draft masterplan, which was generally well received.

out of the city. After residents’ comments on a proposal to close Wingfield Street and Church Street, we changed the

Now finalised, it will guide investment by private developers and landowners, and outline how public funds should be used. Plans include the Northern Quarter development, along with an improved route in and


Work starts on Northern Quarter 6

flagship February 2013

Guildhall Walk

masterplan to allow them to stay open. Other proposals include a new public transport interchange and improved access to Victoria Park. Major hotels are among proposed new buildings, as well as new pedestrian areas and public spaces. Search city centre masterplan at


New city centre road layout built Lots more news and information on our website

Success in shaping Portsmouth The schemes on the previous pages show just some of the investment the council has secured for the city. We’re working for regeneration as part of the Shaping the Future of Portsmouth group – a unique partnership between the council, private businesses and other major employers in the city. Our goal is to bring in £1bn of investment to the city over the next 20 years and help ensure local people have the right skills for new jobs. Council Leader Cllr Gerald Vernon-Jackson said: “Just a year after launching the £1bn drive, we’re making great progress. Our goal is to create thousands of jobs for local people and boost the city’s economy.” The Shaping group’s achievements include: f training and mentoring sessions for business people f two Opportunities Fairs for young people f a buddying scheme linking business people and head teachers f maths workshops for school children f recruiting around 100 volunteer Portsmouth Ambassadors, to spread the word about regeneration More info: f search developing Portsmouth at f

Breaking ground at the Tipner junction site. Left to right: Cabinet Member for Planning, Regeneration and Economic Development Cllr Mike Hancock, Lord Mayor Cllr Frank Jonas and Parliamentary Under Secretary of State for Transport Norman Baker.

Our achievements A year ago Cllr Mike Hancock launched the Portsmouth investment plan to bring in £1bn worth of regeneration. Here’s an update on the major successes the Shaping group has had so far in securing funding. Tipner junction and park-and-ride £19.5m £8.5m

f government f council Northern Road bridge

£11m £1.5m

f government f council Super-connected city

£6m to be confirmed £7m

f government f council and partners Sustainable transport

£5m £2m

f government f council and partners Regional Growth Fund projects f f f f

support for defence sector in Solent area turn cell block in Historic Dockyard into business centre build a boatbuilding training college at the dockyard support for small, medium-sized and start-up businesses £13.3m

f government




Northern Quarter development opens


Bridge from Tipner to Horsea Island built

City helpdesk Tel 023 9283 4092 I Email

flagship February 2013



Our distributors are contracted to deliver flagship between 9 and 15 February. Depending on where you live, some events may have taken place before you receive your copy. However, events for this period were included in the last edition of the magazine.


All events highlighted in green are FREE FEBRUARY


Tuesday to Saturday Magnifying Sherlock City Museum. Borrow an iPod (bring photo ID) and follow the trail, or download the Portsmouth Writers app and enjoy the Study in Sherlock exhibition. 10am–5pm. 023 9282 7261.

Every Saturday Mini Makers Aspex. Artist-led workshop for toddlers to eight-year-olds and their parents. 10.30am–11.30am. £5. 023 9277 8080. Until 24 February Human Made Things Aspex. Artists Sarah Dobai, Andy Holden and Suzanne Moxhay. 11am–4pm. 023 9277 8060. Until 30 March Toddler Tuesdays Blue Reef Aquarium. 11am buggy tour. 11.30am rock pool visit, 1pm seaside story time. £2 reduction on normal admission per adult and child in a pushchair. 023 9287 5222. Until 12 October What Dickens Means to You City Museum. Charles Dickens Quilts Exhibition. Tuesday to Sunday 10am–5pm. 023 9282 7261.

Until 24 February Make! Believe! Make! City Museum. Contemporary artists and makers respond to the city’s art and design collections with their own work, with some available to buy. Tuesday– Sunday and bank holidays, 10am–5pm. Until–24 February Commando Mind Royal Marines Museum. Exhibition showcasing extraordinary stories of Royal Marines. 10am–5pm. Normal admission.


Charles Dickens Walk Guided walk. 2.30pm from Victory Gate. 023 9282 6722.


Brave Eastney Community Centre, Bransbury Park, 2pm. Pop-up community cinema, PG film, 90 mins. Children £1.50, adults £3. 023 9229 1346.



Fine Craft Inspired by Natural History City Museum. Presentations from artists followed by a question and answer session. In conjunction with Aspex and the Make! Believe! Make! exhibition. Book on 023 9273 4779.

Mr Popper’s Penguins Eastney Community Centre, Bransbury Park, 4pm. Pop-up community cinema, Certificate PG film, 90 mins. Children £1.50, adults £3. 023 9229 1346


Casablanca Havelock Community Centre, Fawcett Road, 4pm. Pop-up community cinema, Certificate U film, 4pm, 1hr 40m, £3. 023 9229 1346


Frank Griffith Quintet Innlodge, Burrfields Road. 8pm. £14, concessions £12. Tickets 023 9225 5806



Creative Cross Stitch North End Library, Gladys Avenue. 9.30am–12pm. All sessions free but places must be booked at your local library. 023 9281 9311.

Clothes Swap 147 Allaway Avenue, Paulsgrove. Green Neighbours event: swap up to five items. 6pm–8pm. 023 9283 4670 to book.


Pot of Love Eastney Community Centre, Bransbury Park. Green Neighbours event: learn how to cook your Valentine a one-pot meal. 10am– 12pm. 023 9283 4670 to book.


Andrew Motion Guildhall. 7.30pm. £12.50, concessions £10.


Somerset Patchwork Cosham Library, Spur Road. 1.30pm– 4.30pm. All sessions are free but places must be booked at your local library. 023 9281 9311.


Portsmouth Archive Films Havelock Community Centre, Fawcett Road, 2pm. Pop-up community

The Teddy Bear Story Teddies of all kinds will be on view at an exhibition from the V&A Museum of Childhood, London, which comes to the City Museum on 16 March. Celebrating the most popular and loved toy in the world, it explores the history of the teddy bear from the first designs based on real animals to modern character and designer bears. It’s open Tuesday to Sunday and bank holidays, 10am–5pm, until 15 September. See listings for special events. More details next issue.


flagship February 2013

cinema. Film suitable for all, one hour. Children £1.50, adults £3. 023 9229 1346.

16–24 Wild Waters Blue Reef Aquarium. Talks, animal encounters and special guests. 10am–5pm. Normal admission. 023 9287 5222.

16–24 Kids of All Ages Spinnaker Tower. Family fun where adults pay kids prices. Adult must be accompanied by a full-paying child. One adult per child. 10am–6pm. 17

Hampshire Farmers’ Market Palmerston Road, 10am–2pm.

Need more information? Contact the council’s visitor information service


Chris Addison – The Time is Now Again Kings Theatre. 8pm, £20.


Neighbourhood Forum Blue Lagoon, Hilsea Lido. Hilsea / Copnor start-up meeting 7pm–9pm. See page 26.


Boogie Nights Portsmouth Guildhall. 7.30pm. £32.50–£35.50.


One Pot Cooking 147 Allaway Avenue, Paulsgrove. Green Neighbours event: how to cook a healthy hassle-free meal. 10am. 023 9283 4670 to book.


Open Wednesdays with the Curators Royal Marines Museum. Research your naval and military ancestors. Normal admission. 10am–5pm. 023 9281 9385.

23–24 Eastney Beam Engine House Open Day Henderson Road, Eastney. 1pm–5pm. Last admission 4.30pm. 24

Kingston Prison Talk. 2.30pm at City Museum. Tickets in advance from Visitor Information or City Museum, £3 adults, £1 Leisure Card, accompanied children free.


Meet the Chamber Royal Marines Museum. Network with like-minded businesses from Hampshire’s Chamber of Commerce. Free to register at

18–22 Combat Intelligence Royal Marines Museum. Hands-on activity for four to14 year-olds. From 11am. Normal admission. 19

The Imposter Omega Centre, Omega Road, 8pm. Cert 15 film, 1h 35m. Membership prices available or £5. 023 9229 1346


Exclusive Wedding Supplies Evening Royal Marines Museum. Talk face to face with our recommended suppliers and see the museum ‘dressed’ for a wedding. 6pm–10pm.

19–24 Zippo’s Circus Kings Theatre. Times vary. From £13.

20–22 Holiday Art Club Aspex. Eight to 13 year-olds can burn off their creative energy. £15 per day or £40 for all three days. 11am–3pm. 023 9277 8060. 21

Lecture and films D-Day Museum. A selection of films from the Imperial War Museum. 7.30pm. Free to members. 023 9282 7261.


American Log Cabin Patchwork Cosham Library, Spur Road. 1.30pm– 4.30pm. All sessions are free but places must be booked at your local library. 023 9281 9311.


Portsmouth Thought – A Festival of Ideas Princess Royal Gallery, National Museum of the Royal Navy. A talk and book signing by Sam Willis, author of In the Hour of Victory – The Royal Navy at War in the Age of Nelson. 7pm. Tickets 023 9268 8037. £5, or £3 with a valid Portsmouth Library Card or Leisure Card.


UFO and Special Guests Pyramids. 7.30pm. 0844 249 1000

023 9282 6722 • •

Find out about fostering

You could become part of our team of foster carers, with opportunities in both short-term and long-term placements. Caring for a baby, a child or a teenager, you could potentially earn up to £475 a week. Find out more about the benefits of fostering and meet the foster-care team at our drop-in morning in the Chichester Suite at the Marriott Hotel, Southampton Road, on Saturday 23 February, from 10am to 1pm. More info: • 023 9237 4879 •

flagship February 2013





Sow to Grow Community Allotment, Locksway Road, Milton. Green Neighbours event: how to grow your own food. 10am–12pm. 023 9283 4670 to book. Rag-rugging Taster Beddow Library, Milton Road. 9.30am–12pm. To book a place for a free introduction call 023 9273 1848. Bead Embroidery North End Library, Gladys Avenue. 1.30pm–4.30pm. All sessions free but places must be booked at your local library. 023 9281 9311.


Miles Hunt & Erica Nockalls of The Wonder Stuff The Cellars. Doors 7.30pm. £10.


Drayton and Farlington Neighbourhood Forum Solent Junior School, Solent Road. 7.30pm–9.30pm.

Digital Photography North End Library, Gladys Avenue. First session of five on consecutive Tuesdays, 1pm–4pm. All sessions free but places must be booked at your local library. 023 9281 9311.


Varieties of Patchwork Taster Southsea Library, Palmerston Road. 1.30pm–4.30pm. To book a free place call 023 9268 8999.


After Hours Aspex. Open mic night. Acoustic, poetry, spoken word all welcome, or just come and watch. 7pm–9pm. 023 9277 8060.


Mother’s Day High Tea Spinnaker Tower. £44 for two people.


Women of Portsmouth Guided walk. 2.30pm from City Museum. Tickets in advance from Visitor Information or City Museum, £3 adults, £1 Leisure Card, accompanied children free.


Jim Mullen Trio Innlodge, Burrfields Road. 8pm. £12, concessions £10. Tickets 023 9225 5806

Bournemouth Symphony Orchestra Portsmouth Guildhall. Spring Dance. 7.30pm (pre-concert talk 6.40pm). £14–£24.

Ruarri Joseph The Cellars. Doors 7.30pm. £8.


Who’s Who The Cellars. Doors 8pm. £10.

Baffins Neighbourhood Forum Langstone Junior School, Lakeside Avenue, 7pm–9pm.


Halabja Memorial Ceremony Garden of Hope, behind D-Day Museum, 1pm–3pm. Ceremony to mark anniversary of the chemical bomb attack on the Kurdish town of Halabja by Saddam Hussein’s forces, in which thousands died. Open to anyone wishing to show support. 07947 458861


We’re all going on a bear hunt Bring your teddy to the City Museum and join H2Oh! Education for a bear hunt with a difference. Each guided tour of the museum will last around 30 minutes. A parent/guardian must remain in the museum during the event. Advance booking recommended 023 9282 7261. 5–11 year olds. 10.30am, 11.30am, 1pm & 2pm.


Carmen Kings Theatre. 7.30pm. From £19.50.

Love Southsea Market Palmerston Road. 9am–5pm.



Si Cranstoun The Cellars. Doors 8pm. £16.

Beth Hart and Special Guests Pyramids. 7.30pm. 0844 249 1000



Old Town Guided walk. 2.30pm from Square Tower. Tickets in advance from Visitor Information or City Museum. £3 adults, £1 Leisure Card, accompanied children free.



Cross Stitch Taster Alderman Lacy Library, Tangier Road. 9.30am–12pm. To book for this free introduction call 023 9282 3991.


Growing Change Omega Centre, Omega Road, 6pm. Film suitable for all, one hour. Membership prices available or £5. 023 9229 1346



Barbara Omega Centre, Omega Road, 8pm. Cert 12A film, 1h 41m. Membership prices available or £5. 023 9229 1346

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The Courteeners and Special Guests Pyramids. 7.30pm. 0844 249 1000


9–7 April New Creatives 2013 Aspex. Preview 8 March 6pm–8pm. A showcase of talent from seven local colleges. 11am–4pm. 023 9277 8060.






The Hunt Omega Centre, Omega Road, 8pm. Cert 15 film, 1h 41m. Membership prices available or £5. 023 9229 1346



25–10 March Fairtrade Fortnight Events around the city.

11–16 Little Voice Kings Theatre. 2pm and 7.30pm. From £15. 14

Rumours of Fleetwood Mac Portsmouth Guildhall. 7.30pm. £22.50.


North by Northwest Havelock Community Centre, Fawcett Road, 2pm. Pop-up community cinema. PG film, 2hr 10m, £3. 023 9229 1346.


Anna Karenina Havelock Community Centre, Fawcett Road, 4pm. Pop-up community cinema, Cert 12A film, 2hr 9m, £3. 023 9229 1346.

Need more information? Contact the council’s visitor information service

Ingles, collections manager at the National Museum of the Royal Navy. 5–8pm. Free to members. 023 9282 7261.

22 February

What’s happening waterside...


FREE Half term

Thur 14th Valentines Day There will be sword fighting around the marina. Come along and be wooed! 7pm-10pm.

Ian McNabb (ex-Icicle Works) The Cellars. Doors 7.30pm. £12.50.



Thur 21st Kids Club Pirate Day at Port Solent Become a pirate with the Groundlings Theatre. Fancy dress optional but fun! Meet by the playground. 11am-4pm.


023 9282 6722 Aspex Gallery Tel: 023 9277 8080 web:

Gunwharf Quays Tel: 023 9283 6700 web:




Hampshire Farmers’ Market Cosham precinct, 10am–2pm. Rock Gardens Revisited – Featuring Truffle Pyramids. 7.30pm. 0844 249 1000 Jake Bugg Guildhall. 7pm. £15 in advance.

Visit Port Solent this February


Visitor information services

Blue Reef Aquarium Tel: 023 9287 5222 web:


Tues 19th Kids Club Happy Hula Monkeys workshop Learn some cool hula moves. Mums and dads are welcome too! Meet by the playground. 11am-4pm.


Kings Theatre Tel: 023 9282 8282 web: New Theatre Royal Tel: 023 9264 9000 web: Odeon, Port Solent Tel: 0871 2244007 web: Port Solent Tel: 023 9221 0606 web: Portsmouth City Council museums and records service Tel: 023 9282 7261 web:

Wedding Showcase Spinnaker Tower. Free with registration at wedding or £2 on the door. 3pm– 7pm.

Portsmouth Film Society Omega centre, Omega Road Tel: 023 9229 1346 web:

Thomas Ellis Owen Guided walk. 2.30pm from The Friary. Tickets in advance from Visitor Information or City Museum, £3 adults, £1 Leisure Card, accompanied children free.

Portsmouth Guildhall Tel: 023 9282 4355 web:


Hampshire Farmers’ Market Palmerston Road, 10am–2pm.

Portsmouth Historic Dockyard Tel: 023 9283 9766 web:


Circumstance Omega Centre, Omega Road, 8pm. Cert 15 film, 1h 41m. Membership prices available or £5. 023 9229 1346

Royal Marines Museum Tel: 023 9281 9385 web:


Circus of Horrors Kings Theatre. 7.30pm. From £18.


Fun with Embroidery Taster Beddow Library, Milton Road. 9.30am– 12pm. To book a place for this free introduction call 023 9273 1848.


Women in the Royal Navy D-Day Museum. Lecture by Victoria



Portsmouth During the Blitz Talk, 2.30pm at City Museum. Tickets in advance from Visitor Information or City Museum, £3 adults, £1 Leisure Card, accompanied children free. Southsea Treasure Hunt 2.30pm from The D-Day Museum. Tickets in advance from Visitor Information or City Museum, £3 adults, £1 Leisure Card, accompanied children free.

023 9282 6722 • •

Spinnaker Tower Tel: 023 9285 7521 web: Vue, Gunwharf Quays Tel: 0871 2240240 web: The Wedgewood Rooms Tel: 023 9286 3911 web:

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benefit changes a The government is making big changes to benefit payments. Here’s a snapshot of some of the changes and how they could affect you. Benefits cap

Housing benefit

This means you won’t be able to claim more than £26,000 a year in benefits (although there are some exclusions).

If you’re a council or other social housing tenant, and are classed by the government as having more bedrooms than you need, your housing benefit will be reduced from 1 April. But you’ll still be responsible for paying your full rent.

The change won’t apply if you’re a pensioner. We don’t yet know when the government will apply the cap to Portsmouth claimants, but it will be at some point between April and September. The government’s Department for Work and Pensions is contacting people who will be affected by this cap – mainly large families. We advise you go and chat with a DWP officer if you’re invited to.


flagship February 2013

This change won’t apply if you’re a pensioner. If you’re a city council tenant, our housing service will have contacted you directly to help you look at the options you have. If you think you could be affected, call your housing officer as soon as you can. If you’re with another social landlord or housing association, such as First Wessex, we recommend you contact them for advice.

New council tax support scheme This will come into effect from 1 April. If you already receive council tax benefit, you’ll be automatically transferred to the new scheme. In mid-March you should receive notification of the amount of support you’ll receive, along with a payment instalment plan for 2013/14. If you need advice about your new instalment plan or want to set up a direct debit, call us on 023 9283 4092. If you’re on a low income and want to make a new claim for council tax support, call our benefits service on 023 9283 4556. From 1 April, the council tax charges on empty properties will also change. For more information, go to and search for council tax.

Lots more news and information on our website

and you

Housing benefit turnaround We work hard to assess housing benefit claims as quickly as possible. An assessment takes 24 days on average. And it can take up to seven days more for you to get payment. If we don’t get all the information we need when a claim’s made, the process can take longer. We’ll ask you for any missing details, but progress will depend on how quickly you can provide them.

Universal credit Certain benefits will be combined into one universal credit payment, starting with new claims from out-of-work claimants from 13 October. This may mean that you won’t be able to get your rent paid directly to your landlord. We’re looking at how we can help you make sure your rent is paid out of your account as a priority.

If you’re waiting for benefit and have a problem with your landlord, please call 023 9283 4556 or email

More money advice

Worried about money? Call one of these free services: f Advice Portsmouth on 023 9279 4340 f Portsmouth Citizens Advice Bureau on 023 9285 5862

Online help Search for money advice at to get more: f tips on money, debt and benefits f details on where to find help f information on welfare reform

City helpdesk Tel 023 9283 4092 I Email

flagship February 2013


Schools continue to

Tommy Vella and Chloe Freshney of Highbury Primary School, assessed as ‘good’ by Ofsted in October 2012.

Great careers start here Apprenticeships mean great opportunities for young people and employers. Find out more on 7 March at Portsmouth Football Club, at an event called Apprenticeships Deliver – Get On Board. If you employ people, come to our breakfast event from 8am to 9.30am to hear how employing apprentices can be good for your business. Go online (see below) to find out more and register. And if you’re a young person or a parent/guardian, pop along between 3pm and 6.30pm to learn more from employers and training providers, meet apprentices and get hands-on experience. Go to and search for apprenticeships. 14

flagship February 2013

Aaron Peachey, 18, from Milton, is working as a council customer service advisor on an apprenticeship provided by HTP Training. He’s pictured here with manager Donna Brain.

Lots more news and information on our website

o improve, says Ofsted Almost two thirds of Portsmouth schools – more than ever before – are now assessed as ‘good’ or ‘outstanding’. Ofsted, the official inspection body, says 65% of our schools now qualify for those ratings. It says the percentage of ‘outstanding’ schools in the city rose from 9% in 2010 to 16% in 2012. However, 10% of our schools are inadequate and 25% still need to improve, Ofsted says. We’re working hard with these schools to help them raise the standard of learning they offer. Our target is that all of our schools are assessed at least as ‘good’.

Changes in school assessments Ofsted have changed the ratings they use when assessing schools. The minimum acceptable standard for schools is now ‘good’. Where schools are not inadequate but are not yet providing a good standard of education, the ‘satisfactory’ grade has been replaced with ‘requires improvement’. The four grades given by inspectors are now: 1 – outstanding 2 – good 3 – requires improvement 4 – inadequate

Good schools As Flagship went to press, the schools who had most recently received a ‘good’ Ofsted assessment were: f Northern Parade Junior f St Jude’s Primary f Highbury Primary f Charles Dickens Infant f King Richard Secondary f Newbridge Junior f Paulsgrove Primary f Lyndhurst Junior f Harbour f St Edmunds Secondary

Raising the standard of learning

uni students go back to school Raising the standard of learning University of Portsmouth students are helping primary pupils with their reading.

The project, a joint venture with the university and the Students’ Union, was trialled at Charles Dickens Infant School with the hope of Raising attracting students who would commit an hourthe a week to hear standard children read. of learning It was so successful that it started in five more schools: St Jude’s, Somers Park, Cottage Grove, St George’s and Craneswater. About Raising 40 students volunteer each week.

the standard

Godfrey Atuahene, Students’ Union president,of said: “Students are learning keen to have a positive impact on their local community and to contribute to the council’s aim of raising the standard of learning. We’re proud that our students are supportive of local children and contributing to their education.” Rachael Osborne, acting deputy head at St. Jude’s, said: “They’ve all been fantastic. They’ve not only been professional and keen to learn, but they’ve also been great in ‘making do’ with the spaces and situations in which they’re hearing children read.” Kevin Bosaka, year three at St Jude’s, enjoys a book.

Student volunteer Sam Manton said: “It’s a fantastic opportunity and it’s a pleasure to be a part of the project.”

City helpdesk Tel 023 9283 4092 I Email

flagship February 2013


Advertisement promotion

Help tackle speeding in your street

WIN a child’s blue reef membership We’ve teamed up with Blue Reef Aquarium to give you a chance to win one of 25 annual child memberships, each worth £22.50. The award-winning Blue Reef is a great place for all ages, whatever the weather. Don’t miss the Wild Waters event over half-term (16–24 February) with special guests, Rockpool Encounters and Seashore Workshops. Plus, on 16 February from 9am, you can join in the Southsea Beach Clean. For your chance to win, send your name, address, phone number and email address to: Wild Waters Competition, Blue Reef Aquarium, Clarence Esplanade, Portsmouth PO5 3PB. The closing date is 28 February 2013. The first 25 entries drawn will win.

Half term Holidays - 16th - 24th February

Launching Speedwatch in Hanway Road (l to r): volunteers Michelle Willson, Elaine Alexander and Deputy Lord Mayor Cllr Lynne Stagg, council road safety officer Oliver Willcocks, volunteer Derek Wiseman and PCSO Stephen Ward.

If you’re worried about speeding in your road, you could become a Community Speedwatch volunteer. Community Speedwatch is managed by Hampshire Constabulary, using equipment funded by the council.

We Need YOU! Help keep our be aches clean and join us at 9.00am on Satu rday, 16th February to take part in our Sout hsea Beach Clean


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Wild Waters

Meet the experts throughout the week and find out about wildlife photography and marine conservation in Britain. Plus, get involved with the Seashore Workshops and Rockpool Encounters

SavE £12 Present this advert to receive £2 off the full entry price per person for up to 6 people*



Clarence Esplanade, Southsea, Portsmouth PO5 3PB tel: 023 9287 5222 I OPeN dailY FrOM 10aM *Not to be used with any other offer or family ticket or online ticket. Photocopies not accepted. Only one of the offers can be redeemed with each advert. ‘Kids Go Free’ only applies to one child with one full paying adult. Valid until 28/02/2013


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Trained volunteers use equipment that monitors the speed of traffic and records the details. Letters are sent to vehicle owners, telling them the speed recorded, and reminding them why it’s a community concern. If a problem persists, police can start enforcement. Community Speedwatch is operating in Hanway Road, Twyford Avenue and Stride Avenue so far. Cllr Jason Fazackarley, the council’s Cabinet Member for Traffic and Transportation, said: “It’s great that we, the police, and residents are working together to tackle speeding.” Cllr Lynne Stagg, Deputy Lord Mayor, said: “People say: ‘Something must be done about this’, but it’s up to us as the public. That’s why I’ve volunteered for Speedwatch. If I can do it, everyone else can do it.” To set up a scheme or get involved in one, please go to:

Lots more news and information on our website

Could you adopt a dog?

These dogs have been in our kennels for several months, and despite becoming very fond of them in that time, we’d love them to find caring new homes.

Tell us where they’re living Is your child living away from home? Is someone else’s child living with you? If so, please make sure you tell us. Private fostering is when a child under the age of 16 (or 18 if disabled) is placed in the care of someone who is not their parent or close relative for 28 days or more.


Willy Wonka

A staffie cross who can be nervous, she’d be perfect for a patient, loving owner in calm, quiet home.

A young staffie cross, he’s fun-loving but would be quick to learn from a firm, experienced handler.

Be a dog’s best friend Donations Please call 023 9268 8013 or email (see below). Sponsor a kennel Please call 023 9268 8013 or email (see below).


Gifts We welcome food, chews or toys brought to the kennels at Great Salterns Farm, Burrfields Road, 9.30am–12pm or 1pm–5pm.

A small staffie who loves people but not cats or other dogs. She could be a fantastic companion.

Thank you Thanks to all who have offered donations, sponsorship, gifts or time to help the dogs.

If you’re interested in adopting a dog or volunteering, please email dog.kennels@portsmouthcc. or call the kennels on 023 9268 8091.

These dogs were in our kennels as we went to press, and expected to remain there on publication. But we can’t guarantee they’re still available. To help cover our costs, we charge a re-homing fee. We assess potential owners to make sure dogs and people are matched, for the benefit of both.

City helpdesk Tel 023 9283 4092 I Email

The parent(s) and the proposed carer are legally required to notify the council at least six weeks before an arrangement begins, or within 48 hours of any emergency arrangement starting. More info: f Call Tanya Hawkins on 023 9283 4051 f Email tanya.hawkins@ f Search private fostering at

Last edition – apologies We’re sorry that our map of the one-way system in Cosham identified some roads incorrectly. For a corrected version search Northern Road bridge replacement at and see the Dec 2012 newsletter. We also gave an incorrect phone number for reporting dog fouling. The correct number is 023 9283 4092.

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Advertisement feature

WIN a night out in the new-look Tiger Tiger To celebrate its recent transformation, Tiger Tiger in Gunwharf Quays is offering flagship readers the chance to enjoy one of three great prizes during its celebrity launch weekend. 2013 marks a new era for Tiger Tiger. The former Tiger Bar is now home to the chic, decadent and luxurious Jewel Bar. The Lounge has become Kanaloa, a tropical-themed bar featuring bamboo, carved wood and palm trees.

First prize: A Diamond Experience, with a three-course meal for 10 in the restaurant and complimentary bubbly served in a reserved area of the Jewel Bar. Second prize: A Cheeky Tiki Experience in the Kanaloa Paradise Bar with a reserved Tiki Hut and sharer cocktails for 10.

On Friday 1 March, Got to Dance judge Kimberly Wyatt joins MC Kenzie, formerly of Blazin’ Squad at the venue. FRI DAY 1S T prize: MARCH Third With special guest... Saturday 2 March sees Marvin A Groovy Wonderland from boyband JLS and DJ KrystalKIM Experience WYATTwith a private booth JUDGE ON SKY’S GOT TO DANCE Roxx. and round of cocktails for 10.

For a chance to win, send your name, email address, phone number and date of birth by post to: Flagship Competition Tiger Tiger Portsmouth, Gunwharf Quays, Portsmouth PO1 3TP or by email to: SATURDAY 2ND MARCH (with Flagship Competition in With special guest... the email subject line).


The closing date is Friday 22 HUMES (JLS) February 2013.




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flagship February 2013

Lots more news and information on our website Partner advertising feature Special four-page health section

We all like our food to be cheap, easy and tasty. And that often means ready-made foods, snacks and takeaways. But if you looked inside some of these foods, you’d discover lots of hidden nasties like salt, sugar and fat. We all need to make sure we don’t have too much of these in our diets. The good news is that we don’t have to stop enjoying our family favourites. Finding tasty and healthier alternatives is easy. And it’s often cheaper (not to mention tastier) to make your own! You just need to be a bit food smart. Use our easy meal ideas, handy hints and tips and you’ll be on track. Check out the latest recipe ideas and get your limited edition Change4Life meal mixer flip book at (first come, first served). Alternatively call 023 9229 4001 and ask about the local services to help you and your family to stay healthy for longer.

Sports injury? Cuts and grazes • Broken bones or fractures • Sprains and strains • Minor head or eye injuries

For these, or similar conditions, there are minor injuries units at:

Gosport War Memorial Hospital PO12 3PW

8am – 9pm

St Mary’s NHS Treatment Centre PO3 6DW

7.30am – 9.30pm

Petersfield Hospital GU32 3LB

8am – 6pm

February 2013


Do you want to support others to quit smoking? Why not visit NHS Smokefree on Facebook to share your experiences and support other smokers who are thinking of trying to quit. Also, check it out for help and advice on how to quit including tips from other people who have successfully taken this step.

Go to For more information on local support available visit or


We’re in it together! “My NHS Health Check gave me peace of mind!” Ric – 50, Fratton “I got an early appointment and went to the pharmacy before work. It took about 30 minutes so it was really quick and easy. The pharmacist asked me questions about any current medication and my family’s medical history; she took my blood pressure, did a finger prick blood test and recorded my height and weight. The pharmacist explained to me what my results meant. She gave me good advice on how to be healthier and lower my risk of developing the conditions they were assessing, including stroke, heart attack, type 2 diabetes and kidney disease. I really recommend everyone to go for their NHS Health Check; it gave me peace of mind!”

Manage your health with a FREE NHS Health Check Look out for your invite in the post. To check if you’re eligible and for more information visit


February 2013

Looking after your vision

Do you have diabetes? Having your vision checked at least once a year can help reduce the risk of sight loss If you have been diagnosed with diabetes and you live in Portsmouth or South East Hampshire, you will be invited for a yearly check-up with the NHS Diabetic Eye Screening service.

The service, managed by Care UK, is available across the city, including at St Mary’s treatment centre (located at St Mary’s Hospital, Portsmouth) and participating GP surgeries.

It’s important to go along, even if you feel you don’t have any symptoms of sight loss, as the screening will assess how often your vision should be checked, or if treatment is needed.

Call to find out more, including your nearest screening location

0333 999 2597

February 2013


Love your bones! As winter draws in, the risk that we might suffer a fall increases. For many, particularly the over-65s, natural changes in their bones can lead to a condition called Osteoporosis, where a simple fall can lead to a broken bone. Osteoporosis is an ageing-related, thinning of the bone but it is not inevitable. Awareness of bone health means that younger people can make simple lifestyle changes to prevent future deterioration of their bones. There are specific treatments that have been proven to prevent further fractures for older people too. Working in partnership with the National Osteoporosis Society, the Portsmouth Hospitals NHS trust is holding a ‘Love Your Bones 2013’ event at the Mountbatten Sports Centre, on Wednesday 26th June. Everyone is invited! For more information visit or call the helpline on 0845 450 0230. To book your free place at “Love Your Bones 2013” email: rheumatology.conference@ or telephone 023 9228 6000 ext 1495.

Healthy bone

Unhealthy bone


Positive about HIV? It is estimated that more than 90,000 people are currently living with HIV in the UK. Around a quarter of those living with HIV are undiagnosed and have no symptoms but can still pass on the virus. HIV Lives provides personal perspectives on issues such as testing, medication, relationships, how to tell other people about your condition and how to access health services. It was launched by Solent NHS Trust’s Sexual Health Promotion Team and explores real people’s experiences of living with HIV. Our aim is to encourage more people to get tested and improve the quality of life of those affected by the condition, by increasing public awareness. It also highlights the importance of early diagnosis and enabling access to better treatment and support.

Go to for more information.


February 2013

Help if you’re affected by cancer Hearing that you or a loved one has cancer is devastating, but our Macmillan library service is here to help. We can provide: f information about cancer, healthy living and support groups f someone to talk to and help you find information f advice on money Just visit the Macmillan ‘info pod’ at Central Library during opening hours and pick up the information you need. If you need a chat, then it’s staffed 11am–2pm Tuesdays and 10am–1pm Thursdays. Phone 023 9268 8259 for an appointment, or just drop in. An advisor on money issues is there for the Thursday session. Phone 0844 847 7727 for an appointment, or drop in. Other libraries have smaller collections of Macmillan leaflets and related books. Portsmouth resident Maggie Nichol said: “I was nervous about making contact with the service. But I was treated with openness and understanding, and this took a lot of stress out of my situation.” Picture posed by models

There are free courses for people affected by cancer, covering topics like healthy eating, communication and physical activity. Ask at your local library, call Suzanne Phillips on 023 9268 8259 or email

Flowers for thought Look out for our mobile flower van next month, when it tours the city to raise awareness of adult abuse. It will be at shopping areas and supermarkets from Monday 18 until Saturday 23 March. Staff from the council and partner agencies will be providing free flowers and advice about how to help your family, friends or neighbours if you suspect abuse. Call 023 9268 0810 to find out more. City helpdesk Tel 023 9283 4092 I Email

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Do you look after If you look after a family member, friend or neighbour, without payment, then you could be a carer. These pages are for you. Did you know?

13% of UK carers look after someone with a mental health problem


of UK mental health carers have been in debt as a result of caring


hours a week are spent by carers looking after adults with mental health problems


is the average age of people caring for someone with a mental health problem 20

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There’s always a listening ear at the Carers Centre.

Help if you care for an adult with mental health issues Caring for an adult with mental health problems can be very hard, with added burdens caused by misunderstanding and stigma. But at the Carers Centre (contact details on these pages), there’s a team who know just what you’re going through, and can arrange support to make life more bearable for you and the person you look after. Carol Eaton, the centre’s carers development officer, says: “People who come to us can be overwhelmed by their situation. But we can provide a listening ear. “They can meet other carers in the same position, and don’t have to be alone.” The team can help you find out more about conditions and medication. They can talk you through any form-filling, so you can see what support is available to you. This could include help so you can grab some ‘me’ time. Carol says: “We think there could be 1,000 adult mental health carers who haven’t contacted us yet. Our message is: “We’re here, and we can help.”

Lots more news and information on our website

someone? Carers clinic Our new service, based at The Orchards, St James’s Hospital, helps carers whose relative or friend is a patient. It’s especially for people caring for new patients, as we know admission is a particularly difficult time. For more details contact the Carers Centre (details on these pages).

a special event for you You can find out lots of useful information, and meet people in the same situation as you, at a free conference for adult mental health carers on 6 April. The Connecting Carers event at the Royal Maritime Club will have workshops on subjects such as medications and benefits, plus speakers on topics like health and social care reorganisation, a new one-to-one service, the work of the Carers Centre and self-assessment. Lunch and refreshments are free. Places must be booked before 28 February – call 023 9285 1864 for more details.

If you need urgent help If you need to contact a mental health professional during office hours (Mon–Fri, 9am–5pm), please visit your GP or your social worker/ care coordinator if you have one. Out of hours (after 5pm): if your care coordinator, social worker or GP is not available call the crisis team on 023 9268 0200.

adult mental health carers groups Take a Break Second and fourth Monday of the month (except bank holidays), 10.30am–12.30pm at the Carers Centre. Contact the centre (details on these pages). PO6 Friends Second and fourth Thursday of the month, 1.30pm–3.30pm, at Paulsgrove and Wymering Healthy Living Centre, Allaway Avenue. Contact the Carers Centre (details on these pages). Compass Carers Support Group Second Wednesday of the month at St James’ Hospital, Locksway Road. Call Mary Joseph on 023 9273 3637.

Carers contacts To find information, advice and support: f Portsmouth Carers Centre: 023 9285 1864 carerscentre@portsmouthcc. f Carers Council Portsmouth: carerscouncilportsmouth@ (chair Thelma TurnerHill or vice-chair Ken Ebbens) carerscouncil The Carers Council is an independent forum made up of carers, which influences services. More information is also available from Sylvia Hutchins on 023 9259 5455 or sylvia.hutchins@ f The local branch of national charity Carers UK: Sue Dawkins, 023 9235 9018 (6pm-9pm and weekends) or Jennifer Stenson, 023 9283 1229 or www.carersukportsmouth. (includes a list of carers’ groups)

To learn more about our carers strategy: f Go to and search for carers strategy f call 023 9268 8169 for a paper copy

Diverse Carers For carers and cared-for people from minority ethnic communities or multi-cultural backgrounds. Third Wednesday of each month, 11am–1pm, at the Carers Centre. Contact the centre (details on these pages).

City helpdesk Tel 023 9283 4092 I Email

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Looking for an escape from the norm?

Don’t look


Cruise and stay in St. Malo from £74pp With no car – or cares – you’re free to walk round this beautiful and historic town. Take in the view from the beach, explore the markets, and discover the renowned local produce and wines. You’ll be surprised what you can find on your doorstep.

visit or call 0871 244 0404 Calls cost 10p per minute plus network extras. Terms and conditions apply – see website for details.

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15/01/2013 18:04

Social housing: the true picture Social housing is provided by the council or not-for-profit organisations such as housing associations. Rents are lower than on the open market. The city doesn’t have enough social housing for everyone who needs or wants it, and for most people there’s a long wait.

Waiting list The number of people on the list is approximately 2,500. You can join the list if you have a genuine housing need. You can’t join if you just want to move to a more affordable home. This doesn’t mean there are no options available to you. There are other solutions, depending on your circumstances, which we can discuss.

How we allocate homes We always offer homes to those who need them the most. Nationality or marital/relationship status do not affect how homes are allocated. Priority is always based on people’s circumstances, the size of their household and their housing need. Most homes which become available are upper-floor flats on large estates. Houses and ground-floor flats are rarely available. We’re also changing how we allocate homes, after asking people their views. As Flagship went to press, the changes were still being finalised. But we know people with a connection to Portsmouth or serving in the armed forces will have an additional priority. We’re also looking at making it easier for council tenants to move as their circumstances change.

Who can’t join the list? If a person is not entitled to benefits, for example, if they are an asylum-seeker, or living in the country illegally, or without a valid visa, they cannot join the waiting list and are not entitled to social housing. More info: f 023 9283 4989 f visit the housing options team at the Civic Offices (first floor). f (please include a daytime phone number and details of your circumstances)

City helpdesk Tel 023 9283 4092 I Email 18:04

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Feeling unwell?

Sore throat • Runny nose Diarrhoea • Chesty cough • Headache Keep some medicines safe at home for coughs and colds You can ring NHS Direct for help and advice on 0845 4647 You can get expert advice from your local chemist / pharmacist Or, make an appointment with your GP. If you need a GP Out of Hours call 01962 718697

Children’s centres – the future

Tell us your views b y 13 Mar ch

Please tell us your views on the future of children’s centres. We want to do the best for children in Portsmouth, but like all councils, we’re facing substantial cuts in the money we get from the government, and this means we have to make savings. We want to make sure that we provide quality services that offer a wide range of opportunities for parents and children. Our proposals (in summary) are to: f reduce the 16 centres to nine by merging some – reducing the cost of buildings and administration but still retaining a service f focus services on places where they’re needed most f limit the variety of services f provide more services in people’s homes and in community venues f introduce charges for some services You may have some ideas we haven’t thought of. To find out more and tell us your views: f go to and search children’s centres review f email f pick up a leaflet and survey form at your local centre (please call 023 9268 8570 if you need us to send you a copy) f go to one of the drop-in events listed here. Each lasts an hour. (Flagship is distributed from 9 to 15 February, so apologies if your issue is delivered after the first few sessions. Some sessions took place before Flagship was published.) 12 February


Brambles Children’s Centre

13 February


Northern Parade Children’s Centre

15 February


Portsdown Area Children’s Centre

19 February


Drayton and Farlington Children’s Centre

25 February


North End Children’s Centre

26 February


Fratton Children’s Centre

27 February


Southsea Children’s Centre

1 March


Portsea SureStart Children’s Centre

1 March


Stamshaw Children’s Centre

4 March


Buckland SureStart Children’s Centre

5 March


Baffins Children’s Centre

6 March


Somerstown SureStart Children’s Centre

8 March


Cumberland Children’s Centre

8 March


Willows Children’s Centre

We need to hear from you by 13 March so that we can plan and prepare for the coming year. City helpdesk Tel 023 9283 4092 I Email

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Have your say in Hilsea and Copnor If you live in Hilsea or Copnor, now’s your chance to get more involved in issues affecting your area.

Time to give booze the boot?

We’re helping residents who want to set up a Hilsea and Copnor neighbourhood forum. A major step is a meeting at the Blue Lagoon, Hilsea Lido at 7pm on Monday 18 February. Neighbourhood forums give you the chance to speak up about what’s happening on your doorstep. More info: f neighbourhood.forums@ f 023 9283 4059 f Search neighbourhood forums at

Safety and disability – your views If you’re a disabled person or a carer of a disabled person, we’d like to know your views on crime and anti-social behaviour in your area. We’d like to ask a few questions about your experiences. It will only take a few minutes of your time and we’d really value your views. All answers will be anonymous. The information will be used by the Safer Portsmouth Partnership, which includes the council, to shape and improve services. Please email equalities@portsmouthcc. or call 023 9283 4789.


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If you want to cut down on your drinking, it doesn’t have to be a boring process. Why not join people like Dave, and have a bit of fun playing sport and meeting new faces? Dave (not his real name) worked as an accountant for many years and used alcohol to cope with his stressful job. After retirement he decided to deal with his problem. Now he enjoys sessions of five-a-side football, keep fit and badminton run by Safer Portsmouth Partnership’s alcohol interventions team. These sessions aim to get people who are in recovery from alcohol or drug misuse back into fitness by offering gentle exercise and fun activities. They also help people to rediscover their passions and develop new interests. Dave said: “The fitness sessions are brilliant, really great fun. They’ve helped me lose weight and meet new people. I feel happy and healthy and I’m using my time to do things I enjoy.” More info: f 023 9284 1753 f f

Lots more news and information on our website

your paintings online The city’s collection of more than 800 paintings is now available to view online. We can only hang a selection of the council’s collection in our museums, but now you can see them all, thanks to the BBC’s Your Paintings website.

Entrance to Portsmouth Harbour by George Chambers

Katy Ball, museums and records registrar, said: “We’re now able to name the Bluejacket in Princess Louise’s painting, thanks to someone who was researching her work via the website. He was Tom Mitten, whom she sketched on board a ship as she was travelling to British Columbia. This sketch was turned into an oil painting.”

Arundel Street by Edward R. King

Bluejacket, HMS Comus attributed to Louise Caroline Alberta (Princess Louise) Commercial Road by Edward R. King City helpdesk Tel 023 9283 4092 I Email

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We’re working to protect Portsmouth from sewer flooding Our work at Spice Island

Southern Water’s £20 million project is well underway

The majority of the sewers in Spice Island were built in brick during the Victorian era with some sections having to be repaired following damage during the Second World War. Although they are in fairly good condition, there are places where groundwater can get in. This means that when there is a very high tide, significant quantities of groundwater enter the sewers taking up valuable capacity in the network and increasing the risk of flooding elsewhere. To stop this happening we will be repairing sections of the sewers on Broad Street, East Street and West Street using a Cured in Place Pipe (CIPP) liner, as shown in the diagram. This method has been chosen because it can be carried out with the minimum of disruption as it avoids the need to dig up large sections of road.

Our work in Kirtley Close has been successfully completed and we have now started work at Spice Island. We have also held three resident drop-in sessions in the areas where work is due to start soon.

CIPP Lining Process

Control vehicle

New liner inside sewer UV lamps


flagship February 2013

The liner, which is pre-coated in epoxy resin at the factory, will be inserted into the sewer via existing manholes and then inflated using low pressure air before being set in place using ultraviolet (UV) lamps. The whole process will only take a few hours and will be controlled by computers located inside a control vehicle. Once complete the new liner will be stronger than the original pipeline. For further information please visit

Lots more news and information on our website

your memories online

See more pictures, and submit your own on the website

Do you remember the old Classic cinema on Commercial Road? This photo shows the building in April 1950. It was one of 21 picture houses in the city at the time. “We used to call it ‘the fleapit’,” one resident told us. “Servicemen used to use it more than anything, especially if it was cold and raining and they couldn’t get back on board ship.” This picture is just one of the evocative images on our local history website, A Tale of One City. It’s your community history website and online archive, where you can find out about the people and the places which are part of Portsmouth’s story. It’s been named as one of the top 10 local history websites in the country by the BBC’s Who Do You Think You Are? magazine. You can share your photos and memories on the site. Just go to the website above to see how. We hope to feature the best in Flagship.

Cruising to success There will be more cruise ship visits to Portsmouth International Port this year than ever before. Martin Putman, manager of the council-run port, said: “We’ve been steadily building our cruise ship business over the last decade, investing in new facilities and constantly making improvements. This appears to have paid off in 2013.” There will be around 50 cruise ship movements at Portsmouth this year, compared with 34 in 2012. The increase will boost the local economy, with many passengers wanting to explore city attractions.

City helpdesk Tel 023 9283 4092 I Email

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Say no to foul play

Designed by Rio and Erin of Manor Infants School, Fratton

Our campaign to stamp out dog fouling – especially when it affects children – is a serious business. our environment

We’re determined to stop the minority of irresponsible dog owners who cause the menace, and more and more residents are joining the effort. We’ve had an increase in reports from people with information about offences. This really helps our enforcement officers in their investigations. If you see someone failing to pick up after their dog then please let us know on 023 9283 4092. Give us as much information as possible, including: f times when the offence(s) took place f description of the dog and owner f address they are seen entering/leaving, or vehicle registration 30

flagship February 2013

We also use mobile surveillance cameras to capture evidence. To reward owners who clean up after their dogs, we’ve given out around 500 “thank-you” goody bags.

our environment

our environment

our environment

our environment

our environment


Our campaign posters are proving effective too. You can put one in your window. Download it from by searching for dog fouling or call 023 9283 4092 for a copy.

What happens to offenders? Failure to clean up after a dog can lead to a fixed penalty fine of £75. Those who persistently offend, or fail to pay a fixed penalty, face a maximum £1,000 fine.

If you are witnes sed failing to pi ck up after your do g in this area, yo u could be report ed by a resident. Offenders can be issued an instan t fixed penalty no tice, or even taken to court an d fined up to £1000. www.portsmouth. gov.


Lots more news and information on our website

Keep warm and cut your bills


If your home’s cold, you could be risking your health. You need a temperature of 21°C (70°F) in your main living room and 18°C (64 or 65°F) in your bedroom.


This is particularly important for elderly people, very young children and anyone with chronic health problems. If you’re worried about your heating bills, here are some top tips for saving cash: f make sure your home’s properly insulated (loft insulation should be around 270mm thick, and many homes are suitable for cavity wall insulation) f use draught excluders f use lined curtains and draw them at dusk f if you’re not at home during the day, use a heating timer

How much heat is your home losing? Just enter your postcode at and select your address.

More info: f Home Heat Helpline – 0800 33 66 99 (free call) f f You can find out how much heat your home is losing on our ‘thermal map’, see panel opposite. Other ways to save energy: f turn equipment and lights off when not in use f use energy-efficient light bulbs f don’t leave equipment on standby

Doing our bit The council is committed to reducing its carbon emissions by 30% over five years.

Council Leader Cllr Gerald VernonJackson at Southsea Library

In the first year, 2011/12, we cut our carbon by 8% through projects such as installing energy-efficient lighting and solar panels, and switching to bio-diesel fuelled trucks. This saving is equivalent to the carbon footprint of 680 Portsmouth homes, and means we saved £300,000 on our electricity and gas bills.

City helpdesk Tel 023 9283 4092 I Email

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adore this

£5 receive a



when you spend a total of £25 in Cascades Shopping Centre on 22nd or 23rd February 2013 See leaflets in Centre or visit the website for terms and conditions. Vouchers available from 11am while stocks last. Maximum of one voucher per shopper.

Follow us on Twitter & Facebook


Cascades Shopping Centre

Where a University Degree in Business is not beyond your reach

Our part-time Business and Management Degree is designed for busy working people and is available one evening a week from several colleges across Hampshire, the Isle of Wight and from the University of Portsmouth. It is open to those who may not have formal qualifications but whose work experience will have prepared them to succeed. To find out more about the flexible part-time courses we offer, come along to our next open evening, details of which can be found at For further information pbsevents. visit:


T: +44 (0)23 9284 8200 E: W: busandman

flagship February 2013

flagship reader survey 2013


0 £5 Win a £50 Marks & Spencer voucher

We want to make sure Flagship is the magazine you want it to be, so we’d like to know what you think. Could you help us by filling in the survey opposite? You don’t have to give us your name and phone number, but if you do, we’ll put your entry into a draw, and the first pulled out will win a £50 M&S voucher, kindly sponsored by Aqua Cars. Closing date: 15 March 2013. Detach the page opposite and send to: flagship Survey, Corporate Communications, Civic Offices, Portsmouth PO1 2AL

Downlopa!d the ap

Lots more news and information on our website

flagship reader survey 2013 1. How useful do you find flagship?

7. What is your overall impression of flagship?

12. What are their ages? (tick all that apply)

very useful






not very useful



not useful



2. Which part do you find most useful?

8. Have you attended an event because you found out about it in flagship? yes no If yes, what was the event?

55 and over 13. We produce six editions of flagship per year. Would you like to see the magazine produced: twice a year? four times a year? six times a year (as now)?

3. Do you trust the information in flagship?

12 times a year?

yes yes, most of the time yes, some of the time no 4. Do you enjoy reading flagship? yes

9. Have you used a council service because you found out about it in flagship? yes no If yes, which service was it?

yes no 15. Do you, or do you intend to, read flagship online? yes



5. Which part do you enjoy most? 10. Have you changed the way you recycle after reading advice in flagship? yes no 6. Do you have an idea for a subject we could cover, or a new regular article?

14. Do you have access to the internet?

11. In your household, how many people read your copy of flagship?

16. Do you, or do you intend to, listen to the audio version online? yes no I would like to enter the draw Name

1 2

Daytime telephone number

3 4 or more

City helpdesk Tel 023 9283 4092 I Email

flagship February 2013


all change at Civic Offices Our ground floor reception at the Civic Offices, Guildhall Square, is changing, to improve your experience and reduce queues. Work will affect some of our services temporarily, so please bear with us. The city helpdesk is temporarily located in the waiting area to the right of the main entrance (pictured right, with child-friendly furniture). The housing benefit and housing options services are not affected and you can still apply for bus passes as normal. If you’re visiting to make a payment, we can accept cards and cheques at the Civic Offices, along with cash amounts under £50.

Cash payments over £50 need to be made at the parking office, to the rear of the Civic Offices on Alec Rose Lane (no longer open Saturdays). Or you can pay online at

be our 100th business success story If you’ve got a small business ready to grow, you could be a success story at one of our enterprise centres. As Flagship went to press, 99 small firms were doing business in our three centres, employing about 575 people between them. Alan Lowe, our enterprise centres manager, said: “We’re looking forward to welcoming our 100th tenant. “We offer great rental terms, on an easy-in, easy-out basis. And we have a wide range of industrial, office and storage units. “Our smaller units make it easy for home-based business to take on their first office space and grow.” Paul Cullen, managing director of Security and Sign Services, based at Victory Business Centre in Fratton, said: “I enjoy working here with the other friendly and helpful business owners.


flagship February 2013

Portsmouth Enterprise Centre There’s plenty of inter-trading and support between the businesses. The units are good value for money when you take into account all the services included.” More info: f 023 9282 6225 f f search enterprise centres at

Lots more news and information on our website


& CONSerVaTOrIeS HOME IMPROVEMENTS Local trusted family business. Established 1972. Covering West Sussex and East Hampshire.

PVCu, Aluminium, Timber

• All types of windows, doors and conservatories in all colours • Specialists in bi-fold and multi-folding doors • Secondary glazing • Sliding sashes • Specialist repair service available • Fascias, soffits, cladding, gutters • All products installed by our own staff • All other home improvements undertaken • All products and work guaranteed • Trade and DIY customers welcome • Secured by design – top security Showroom and trade counter, open 5½ days: 54 Highland Road, Southsea PO4 9AH No. 16768

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April 2012 Double Box Flagship Ad_Flagship Magazine

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Quality Tiles At Affordable Prices!


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Telephone: 02392 291574 Email: Address: 51-55 Elm Grove, Southsea, Portsmouth PO5 1JF



GEMINI Brochure now inStore!


We offer a house clearance service (charges may apply) Please note we may not be able to accept some items due to safety or quality reasons. Free collection of smaller items is at the discretion of the store manager. Our van drivers will make the final decision regarding the collection of any donations.

A charity registered in England and Wales (1084958) and Scotland (SC039654)


112-116 Haslemere Road, Southsea 023 9273 4291

City helpdesk Tel 023 9283 4092 I Email

PUBLIC & TRADE WELCOME Premier House • Airport Sevice Road Portsmouth • PO3 5TU T: 02392 697 413 •

flagship February 2013


Abandoned vehicles Adoption Adult social care helpdesk Advertising on council assets Affordable home ownership Alcohol Alcoholics Anonymous Switch (under 25s) Alcohol counselling service (6pm–9pm) Alcohol interventions team Alcohol licences Alarms for elderly & disabled people Allotments Animal fouling Animal welfare Anti-social behaviour unit Area offices Buckland City South / Somerstown Landport Leigh Park Paulsgrove Portsea Wecock Farm


of services


023 9283 4092 023 9287 5294 023 9268 0810 023 9283 4797 023 9283 4989 0845 769 7555 023 9282 5140 023 9273 5836 023 9284 1753 023 9283 4607 0800 731 2228 023 9283 4171 023 9283 4092 023 9283 4092 023 9268 8507 023 9260 6500 023 9260 6300 023 9260 6400 023 9230 6900 023 9260 6030 023 9260 6200 023 9260 6100

Benefit fraud Big Screen Blind people-advice Blocked drains and sewers Building alterations Building regulations Bulky waste collections Bus stop and shelters

023 9284 1550 023 9283 4109 023 9268 0810 023 9283 4092 023 9283 4334 023 9283 4722 023 9283 4092 023 9283 4619

Carers Centre Care for adults CCTV Cemeteries Charity collection permits Childcare Child protection Social services Emergency out of hours Hampshire Constabulary NSPCC Children (safeguarding) Children’s Centres Paulsgrove Area Paulsgrove Area (Saxonshore) Portsdown Drayton & Farlington Northern Parade North End Stamshaw Fratton Willows Baffins Cumberland Brambles Milton Park Southsea Landport Somerstown Buckland Portsea Children’s social care Children and families Adoption Fostering Young persons support team Comments or complaints City helpdesk Colas

023 9285 1864 023 9268 0810 023 9283 4755 023 9273 2559 023 9283 4572 023 9268 8830


023 9283 9111 0845 600 4555 0845 045 4545 0808 800 5000 023 9284 1540 023 9238 5995 023 9238 3195 023 9237 8393 07950 896270 023 9266 0866 023 9265 0497 023 9263 9728 023 9273 4385 023 9262 6427 023 9286 1206 023 9229 8701 023 9282 8606 023 9282 7392 023 9282 6303 023 9281 5005 023 9282 1816 023 9273 3440 023 9273 2925 023 9283 9111 023 9283 9111 023 9287 5294 023 9237 4879 023 9268 8105 023 9284 1172 023 9283 4092 023 9231 0900

Comments, compliments and complaints Community centres Community engagement Community safety Anti-social behaviour Alley gating Community transport Community wardens Cosham Heart of Portsmouth Concessionary fares Council tax Council tax benefits Councillors Cremation Crime prevention Cycling Cycling training

023 9283 4702

Dangerous substances Dangerous structures Day care for adults Deaf people – advice Text Defects/problems with rented property Dial A Ride Disability registration/help for people with disabilities Disability student allowances Disabled – occupational therapist Disabled – unemployment help Disabled children – short breaks Disabled parking badges Disabled parking bays Dogs: lost, found or dangerous Out of office hours Domestic violence Drainage and sewerage Dropped kerbs Drug and alcohol services Adults Under 25s Family and carers support

023 9283 4092 023 9283 4606 023 9268 0810 023 9268 0810 07956 535228 023 9268 8369



023 9268 8238 023 9268 8559 023 9283 4755 023 9268 8507 023 9283 4092 023 9223 0250 0800 587 0147 0800 085 3840 023 9268 8575 023 9268 8588 023 9283 4556 023 9283 4172 01329 822533 023 9283 4755 023 9283 4590 023 9229 0474

023 9223 0250 023 9268 0810 01243 642141 023 9268 0610 023 9232 2800 023 9268 8842 023 9284 1176 023 9268 8304 023 9283 4092 023 9282 2251 0808 2000 247 023 9283 4092 023 9283 4092 023 9275 1617 023 9282 5140 07833 941143

Elderly people Electoral registration Employment and skills Empty properties Enterprise Centres

023 9268 0810 023 9283 4074 023 9268 8542 023 9284 1659 023 9282 6225

Family information service – Portsmouth CHAT Flooding Fly tipping Food safety Fostering Freedom of information

023 9268 8830 023 9283 4092 023 9283 4092 023 9283 4253 023 9237 4879 023 9268 8482

Garden waste & composting Guildhall box office Grass cutting Gully cleansing/road cleaning Gypsy and traveller liaison

023 9283 4092 023 9282 4355 023 9283 4092 023 9283 4092 023 9283 4092

Healthy Pompey History centre Homecheck service Homelessness Housing benefit and council tax benefit Housing needs and advice Conditions in privately rented houses Grant assistance to owner-occupiers Disabilities adaptation Sale of council homes Houses in multiple occupation

023 9229 4001 023 9268 8046 023 9268 8369 023 9283 4989 023 9283 4556





Conditions Licensing Housing needs and advice P’mouth housing register Homelessness/ harassment/eviction Housing grants

023 9268 8369 023 9260 6008 023 9283 4845 023 9284 1659

023 9268 8369

Independent living Infectious diseases/food poisoning Integrated youth support

023 9268 0810 023 9283 4253

Jobs at the council Jobcentre Plus Cosham Havant Portsmouth Claim line

023 9268 8536 0845 604 3719 0845 604 3719 0845 604 3719 0800 0556688

Kennels Out of office hours

023 9283 4092 023 9282 2251

Learning disabilities services The Learning Place Leaseholder & commercial services Leisure cards Libraries Central library Alderman Lacey Beddow Carnegie Cosham Family library link North End Portsea Paulsgrove Southsea Licensing Listed buildings Litter Local land charges Local Government Ombudsman Lord Mayor’s office

023 9268 4600 023 9262 1860 023 9283 4542

Meals on wheels Mental health Museums and galleries

023 9268 8390 0845 766 0163 023 9282 7261

Neighbourhood forums Noisy neighbours

023 9283 4059 023 9283 4167

Occupational therapy Out-of-office-hours calls Out-of-school activities

023 9268 0810 023 9282 2251 023 9283 4155

Parking Parks and gardens Pavements PCMI – employment advice PCMI – signs Pedestrian crossings Pest control Planning Play (unsupervised) Play service Port Portage service Portsmouth Youth Offending Team Postal voting Public conveniences

023 9268 8310 023 9283 4180 023 9283 4092 023 9232 2800 023 9232 2828 023 9283 4092 023 9283 4251 023 9283 4334 023 9283 4190 023 9284 1101 023 9229 7391 07958 796580 023 9283 9111

Registration of births, marriages & deaths Emergency registration (weekends & bank holidays) Rented housing – eviction, landlord and tenant advice Resident participation

023 9282 9041





R 023 9268 8369

023 9268 8369 023 9268 8369 023 9283 4989 023 9283 4989 023 9283 4989

023 9268 8798

023 9283 4171 023 9281 9311 023 9281 9311 023 9282 3991 023 9273 1848 023 9282 2581 023 9237 6023 023 9268 8049 023 9266 2651 023 9229 7072 023 9237 7818 023 9268 8999 023 9283 4073 023 9283 4303 023 9283 4092 023 9283 4065 0300 061 0614 023 9283 4706

Right to buy your home Roads and pathway maintenance Rubbish collections

023 9283 4542 023 9283 4092

Salting and gritting School admissions – advice School admission – applications School governors Schools Seafront services Sensory impairment and deaf services Textphone Shared Lives service Sheltered housing/supported housing/extra care Shopmobility Social services Adoption Adults with disabilities Carers helpline/carer support Children and families Comments or complaints Fostering Home care service Older persons helpdesk Out of office hours calls Young persons support team Special educational needs Sports and recreation General sports enquiries Great Salterns golf course Eastney swimming pool Mountbatten Centre Portsmouth Gymnastics Centre Portsmouth Watersports Centre (sailing) Pyramids Centre Southsea tennis and bowls (seasonal) Southsea Skate Park Charter Community sports centre Tennis centre (indoor) Wimbledon Park sports centre Street lighting Street markets Switchboard

023 9283 4092 023 9268 8830 023 9268 8008



023 9283 4092

023 9284 1716 023 9268 8008 023 9282 8112 9268 0810 023 9232 2117 023 9273 7106 023 9283 4989 023 9281 6973 023 9287 5294 023 9268 0810 0845 600 4555 023 9283 9111 023 9284 1172 023 9237 4879 023 9268 0810 023 9268 0810 0845 600 4555 023 9283 9111 023 9284 1238 023 9283 4171 023 9266 4549 023 9273 1786 023 9262 6500 023 9266 0589 023 9266 3873 023 9279 9977 023 9282 4693 023 9229 5360 023 9283 8798 023 9283 0736 023 9282 5075 023 9283 4092 023 9284 1982 023 9282 2251

Taxis (licensing, complaints) Telecare Tenancy support Third Floor Arts Centre Trading standards Advice for businesses Approved traders Children and alcohol text Consumer advice (Consumer Direct) Illegal money lending text ‘loan(space) shark(space)+ your message’ to 60003 Traffic lights Training Tree management

023 9283 4073 0800 731 2288 023 9260 6571 023 9268 8035 023 9268 8183 023 9268 8183 023 9268 8183 023 9268 8777 077 3070 4892 08454 040506

Visitor information Visual impairment VITAL – Visually impaired telephone advice line Voting

023 9282 6722 023 9268 0810 023 9282 9923

023 9268 8195

Walking (healthy walks) Waste Water quality

023 9268 8390 023 9283 4092 023 9283 4253

0800 0321 531

Youth offending team

023 9283 9111

023 9283 4074 023 9283 4092

023 9282 2251



0300 555 2222

023 9283 4092 023 9229 8288 023 9284 1479

023 9283 4074

Flagship magazine - February 2013  
Flagship magazine - February 2013  

The latest local magazine from Portsmouth City Council.