T h e A c t i v e Vo i c e | J u l y 2 0 1 6
ST E V EN S P O INT FA IRF I EL D I NN & SUIT ES BY MA R R IOTT MEMBER OF THE MONTH 5317 HWY 10 Stevens Point, WI 54482 Tel: 715-342-9300
WELCOME TO OUR NEWEST MEMBERS Spectrum Insurance Group 3273 Church Street Stevens Point, WI 54481 (715)-341-5050
Ingredion Incorporated 3100 Willow Drive Plover, WI 54467 (715) 952-4726
www.marriott.com/hotels/travel/stefifairfield-inn-and-suites-stevens-point
On behalf of my entire team, I am thrilled to have our Fairfield Inn & Suites Stevens Point as the featured Portage County Business Council “Member of the Month.” We have been a proud member of the PCBC since 1994. Our membership has proven beneficial many times over, and their proactive, community-driven approach to business development is vital to our area. We understand it takes a great team to become a successful business. I couldn’t be prouder of my team members – they are always looking toward the future and are adaptable to the many changes that come our way. One ever-changing aspect of the hotel business is meeting our guests’ needs. We make it a priority to manage all features of guest satisfaction, from our rewards system to ongoing trainings to keeping up with social media. Our mission is Impressing Guests® and one way we can maintain our reputation of guest satisfaction is through consistency and awareness of social media. We go where our guests are at – if they’re on social media, so are we. We track our guest comments posted on multiple social outlets and respond to them quickly. Any notso-great comments are opportunities for us to turn around a situation and make it outstanding. The PCBC is an outstanding resource to help us grow our business. We look forward to continuing our relationship well into the future.
W hat ar e t he B ENEFI T S OF M EM B ER SHI P? •
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Yo ur b usi ness r ep r esent at i ve s a re inv ited t o educ at io nal and network develo p m ent e v ents L ist y o ur o wn bu s ines s ’ event s, jo b s, a nd deals on p o r t agec o unt ybiz.com R ec ei ve r ef er r als from other PCB C m em b er s B ec o m e a sp ecia l ev ent sp o nso r t o p r omote you r b usi ness Disp lay y o ur ma rketing m at er i als in t he PCBC lobby and o n t he PC BC webs ite Par t ic ip at e in you r loca l c o mm uni t y
For more information on membership, contact our Director of Business Engagement, Tonya Kowalski, at 715-344-1940 or tkowalsk@portagecountybiz.com
8 month the Active Voice features a PCBC “Member of the Month” selected from a list of members that begins with the same letter of the alphabet. Each