situations. Proposed framework comprises of following steps :
EAT ONE BITE AT A TIME “You can’t cross the sea merely by standing and staring at the water.” - Rabindranath Tagore How to eat an elephant? Answer is: one bite at a time. Take a plunge; every big journey starts with a small step. At the outset, adjust your vision downward from the big and complex picture, to zero in on one small ‘action area.’ While selecting an action area - the focus is on progression and not perfection.
Figure-A represents complexity or messing situation; where do we start from? Remember that there is no clear cause-effect existing in a mess, so we do not know the best Figure-A action area to start upon. However, there are some generic techniques to help us here. In sampling technique, we take a part of the picture i.e. a sample and start from there. A second technique is called Boundary Management. In boundary management we draw an artificial boundary and define an ‘action area’ or ’bounded area’ within the big picture. This reduces the scale and provides more focused handling of situation. Additionally, we need to clearly define our priorities that really matters and keep these few over-riding priorities firmly in mind. These would act as ‘complexity-reducers’ and help us select the most appropriate action area, that aligns with our priorities. For example, if we are deploying an emerging technology; most probable implementation area and environment could be R&D related location, environments, processes or low impact sites. Please note that the action area is a partial and temporary view of complete situation. As we further dive down, irrespective which part of picture we select; iteration remains the key to understand the complete situation.
DIVIDE AND CONQUER “Nothing is particularly hard if you divide it into small jobs” Henry Ford After selecting ‘action area’, next task is to divide the action area into multiple sub-systems or windows or categories. Many well known frameworks and methodologies are available to select from, with their own pros, cons, suitability and applicability. Enterprise architecture framework (business, proFigure-B cess, information/data, application and technology), System thinking framework (process, structure, meaningfulness
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Synergy June 2014, Page
June 2014 (10th) Issue of PMI North India Chapter's Quarterly e-Magazine