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Spring 2015


Miss Lucille says...

Be Prepared

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s h t n o m 2 1 st e r e t n I o N g FinaEqnuipcmiennt with On new d Credit Approve

Be ready if disaster stikes


The smart way most homeowners pay for their new HVAC system

Compliments of “The Triad’s” cooling and heating experts

Kay Heating & A/C 336-274-6323

Be Prepared You need to prepare before disaster strikes. Sitting in the dark with no power is not the time to start planning for your family’s comfort and safety. What you need to protect for your family during a disaster.





Big Easy recipes

Safeguard your investment

Kitchen Makeover

New Orleans is a great place to eat. Here are two of the city’s most popular recipes that you can enjoy in your own home.

A heating and cooling system needs to be maintained by a qualified expert. Here’s what you should look for.

See how a few inexpensive updates can turn your old kitchen into a new living space for your family to enjoy.

All rights reserved. No part of this magazine may be reprinted without the express permission of the publisher. Published by Private Label Media Partners, 709 State Street New Orleans, LA 70118. Phone 877-618-6626.

Being smart about adding money-saving technology and scheduling proper maintenance adds value and comfort to your home.

UV Lights Make Families Healthier Installing an ultraviolet (UV) light in your current or new system can help reduce bacteria in the air and the allergens that grow inside your HVAC system. By using UV lamps, particles and germs are destroyed and prevented from being recirculated to the air in your home. For cleaner air, trust an ultraviolet treatment system.



r hea bette

Fans save energy If you use air conditioning, a ceiling fan will allow you to raise the thermostat setting about 4°F with no reduction in comfort.

New More

Fix leaky ducts According to ENERGY STAR ®, heating and cooling costs the average homeowner about $1,000 a year; that’s nearly half of a home’s total energy bill. ENERGY STAR goes on to say that by replacing your HVAC equipment with newer, highefficiency units, you can save up to 40 percent on heating and cooling costs.



Smart Thermostats A smart thermostat is connected to the Internet through an Internet protocol (IP) network. This IP connection then allows users to remotely send instructions to a smart thermostat directly from a computer, laptop, tablet, smartphone or web application. These instructions can range from turning on the IP thermostat, turning it off or changing its scheduled programming. The best WiFi thermostats allow users to interact with their home’s heating or cooling system from any remote location.

Spring Solutions Miss Lucille says... Imagine a single thermostat that could manage most of your home’s energy usage, allow you to control it from your tablet and smart phone and even tell you when something needs to be serviced.

“I found all this out from Ronnie when he came and gave me an estimate. And I love my new EcoNet WiFi thermostat.” Call Ronnie and tell him I sent you!” 336-274-6232

water products. Homeowners can then securely control these products through the free EcoNet mobile app on smart phones or tablets, or a control center mounted in their home.

EcoNet goes beyond surface controls and gets deep into the Kay Heating and Cooling is now operations of the products. The offering and installing Rheem EcoNet,, a smart technology that diagnostic alerts not only tell will efficiently manage 65 percent that service is needed but also of a home’s energy consumption. pinpoint what is wrong with the unit and what parts are needed to fix it, saving time and money on EcoNet is the first system service calls. to connect a home’s heating, cooling, and water heating One important alert that Rheem systems through a central hub, provides is a leak detection making it easy for homeowners alert, which lets sends a push to conveniently manage energy notification to a home owner’s usage and monitor diagnostics phone when water is detected in and maintenance schedules. the vicinity of the water heater. The system uses a home’s existing WiFi connection to locate and link all compatible Rheem air and

Rheem contractors specialize in installing and servicing award-winning Rheem® heating and air conditioning equipment for your residential or light commercial use. But we also service all brands of heating and air conditioning equipment.


Compliments of Kay Heating & AC 336-274-6323

The new degree of comfort.™



When the temperature is just right and you feel comfortable, you just can’t help but smile. And that’s the inspiration behind our Rheem home comfort solutions. From tankless water heaters to high-efficiency heating and cooling, we offer a full line of products designed to help you and your family save money, save energy and stay the perfect degree of matter what the day may bring. Visit us online to learn more about which Rheem solutions are right for your home.

Tankless, Tank & Solar Water Heaters

Pool & Spa Heaters

High-efficiency Heating & Cooling

Phone home with EcoNet

Home Generators

Control your Rheem EcoNet system with mobile and tablet devices. The apps are powerful — and absolutely free. EcoNet could save you 30% on your heating and cooling bills. To learn more, contact your Kay Heating & Air conditioning at 336-274-6323.

Compliments of Kay Heating & AC 336-274-6323 INTEGRATED HOME COMFORT


When disaster strikes Power losses can range from minor inconveniences to a huge headache. Imagine having to replace a refrigerator full of food, cleaning a flooded basement caused by a backed-up septic system or even worse. Preparing for an unexpected emergency, especially one brought on by severe weather, is one of the most important ways you can protect your home and family. Proactively addressing stormrelated issues ranging from property damage to power outages can minimize a potentially disastrous situation. Verify Your Homeowners Insurance Covers Storm Damage Nearly all homeowners carry some form of insurance on their home, as required by their mortgage lender. But policies can vary, and the aftermath of a powerful storm is no time to find out you’re underinsured. To ensure your homeowners policy adequately covers your needs, take time to review the policy every year at renewal time, and any time you make any significant improvements to your home. Check that the coverage amount for your main residence accurately reflects the finished square footage of your home, including any upgrades or changes such as a newly renovated bathroom or expanded deck structure. Also confirm that the replacement cost your homeowners insurance agent has determined is consistent with what you would expect to pay to rebuild your home.


In addition, take time to understand any exclusions, especially those for weatherrelated incidents. For example, many homeowners insurance policies do not automatically include flood protection. Finally, take time to thoroughly document your personal possessions with video or still images and record their value. Store the documentation in a safe place, such as a safety deposit box or remote-access electronic file, that you will be able to access in the event of an emergency. Keep Up on Home Maintenance Stepping outside after a significant storm is no time to remember that you forgot to trim the tree or secure a loose section of fencing. Making time to provide ongoing home maintenance for exterior features of your home, such as landscaping, decking, siding, roofing and shutters, will ensure they are in good function when bad weather strikes. While little can be done to prevent damage from high-impact storms, routinely checking that everything is in good repair will minimize the chances of preventable destruction. As you assess your home and yard, ask yourself: Are the trees and shrubs properly trimmed and set far enough Compliments of Kay Heating & AC 336-274-6323

A simple emergency kit could be a lifesaver during a disaster

Having an emergency preparedness kit of items that your household may need in an emergency situation is critical. The kit should contain food, water, any necessary medications, lighting and backup battery supplies. Right At Home

away from structures that they are unlikely to topple in high winds? Are shutters affixed securely to the house? Are there any cracked or otherwise weakened windows that should be replaced to prevent shattering during a storm?

In the past, having a generator was cost-prohibitive for many households, but today, technology has advanced to make owning a standby generator far more affordable for the average family.�

Prepare for Backup Power During an Outage

There are two common generator types: portable generators and standby generators.

Loss of power is one of the most common occurrences in severe weather. And the financial impact of outage-related expenses (e.g. spoiled food replacement, supply purchases or home repair) can add up quickly.

* A portable generator is an immediate but temporary solution. Typically powered by gasoline, it is lower in cost and doesn’t require installation time, but it can only power a few items for a few hours.

The easiest way to prepare for a weather-related power outage is by installing a standby generator in advance of the storm season. Fortunately, attaining the safety and comfort provided by a standby generator during a storm event has become more reasonable thanks to emerging technology that has made generators smaller, smarter and, therefore, more affordable.

* A standby generator is an automatic, permanent backup power solution. It requires professional installation outside the home. It is powered by natural gas or liquid propane and turns on automatically during a utility power outage to keep a home’s lights, furnace, AC units and other appliances on while the power is out.


Kay Heating and Air Conditioning Trusted in the Triad since 1972

Kay Heating and Air Conditioning continues to grow as one of the Triad’s oldest family heating and air conditioning contractors. In 1972 Mr. R. T. Kay contracted from a local Heating and Air Conditioning some 300 customer accounts on a full time bases to do service work. In 1985 Randy Kay and Robert Hamlett expanded their HVAC company to a building on English Street. They continued there until December 1994 when they moved to a building on Huffman Street. In July 2003 they purchased the present location at 809 Post Street. This state of the art building has 15,000 sq. feet with a complete sheet metal fabrication shop. Bob and Randy are a great combination! They have a passion for HVAC and that’s what it’s all about. To have success you must have good people who are great at what they do. The staff at Kay Heating and Air works hard to give our customers the best service and installation in the HVAC industry. Over the years Kay Heating and Air Conditioning has expanded in terms of employees, manufactures represented territory and sales. Today the company represents


many manufacturers who are committed to innovation and product improvement. We have a simple policy at Kay Heating and Air Conditioning. We TAKE CARE OF OUR CUSTOMERS. All of our installation of new HVAC equipment comes with at least a one year parts and labor warranty. Extended warranties, manufacturer’s warranties, inspections and service contacts are also available. Any service repairs we make are guaranteed for 30 day on labor, one year on all parts replaced. Kay Heating & A/C is committed to meeting the needs of our customers. Because you always have a choice and Kay Heating & A/C is “THE RIGHT CHOICE” for all your heating and air conditioning needs.

Compliments of Kay Heating & AC 336-274-6323

Paying for your new system Two-thirds of new HVAC systems are financed The majority of homeowners finance their new HVAC unit. And by offsetting the monthly payment with the energy savings, financing a new airconditioning or heating system can be a lot less expensive than most people think. New systems are 30% to 40% more efficient. If the cost to finance a new HVAC system is $120 a month, that system could save you $60 or more, basically making half the monthly payment. When you combine other various financial incentives that are available for new Rheem air conditioning and heating equipment with lower monthly energy bills and fewer repairs, you may be able to recover much – if not all – of the cost of Heating a new&HVAC system in about Compliments of Kay AC 336-274-6323 5-7 years.

Most HVAC financing, including KwikComfort or home equity loans, allow homeowners to borrow for the main system as well as options such as air cleaners, humidifiers, thermostats, UV systems and CO2 detectors. Homeowners should purchase the best system they can comfortably afford. A few extra dollars per month in payments can make a huge difference in energy savings, comfort and reliability.

“ may be able to recover much – if not all – of the cost of a new HVAC system in about 5-7 years.”


How to Create

Big Easy fare Recently picked as the best food city in the United States, many of the authentic New Orleans Cajun and creole recipes are weekly staples that are easy to make.

Chicken and andouille gumbo

Gumbo is really a chicken stew with local spices and ingredients.


Servings: 12 Ingredients • 1 cup oil • 1 cup flour • 2 large onions, chopped • 2 bell peppers, chopped • 4 celery ribs, chopped • 4 -6 garlic cloves, minced • 4 quarts chicken stock • 2 bay leaves • 2 teaspoons creole seasoning • 1 teaspoon dried thyme leaves

• • • • • •

Salt & black pepper 1 large chicken, cut into pieces 2 lbs andouille sausages or 2 lbs smoked sausage, cut into 1/2-inch pieces 1 bunch scallion, tops only, chopped (green onions) 2/3 cup chopped fresh parsley File powder

Right At Home

Directions: Season the chicken with salt, pepper and Creole seasoning and brown quickly. Brown the sausage, pour off fat and reserve meats. In a large, heavy pot, heat the oil and cook the flour in the oil over medium to high heat (depending on your roux-making skill), stirring constantly, until the roux reaches a dark reddishbrown color, almost the color of coffee or milk chocolate for a Cajun-style roux. If you want to save time, or prefer a more New Orleans-style roux, cook it to a medium, peanut-butter color, over lower heat if you’re nervous about burning it. Add the vegetables and stir quickly. This cooks the vegetables and also stops the roux from cooking further. Continue to cook, stirring constantly, for about 4 minutes. Add the stock, seasonings, chicken and sausage. Bring to a boil, then cook for about one hour, skimming fat off the top as needed. Add the chopped scallion tops and parsley, and heat for 5 minutes. Add file powder to taste just before serving. This also acts as a thickening agent. Serve over rice in large shallow bowls. Accompany with a good beer and lots of hot, crispy French bread.

y s a e eans B d e R ice and R

Red beans are a Monday tradition around the city in homes and restaurants.

New Orleans Red Beans and Rice Ingredients • • • • • • •

1 pound dry red beans or kidney beans 3 quarts cold water 4 chopped onions 4 toes garlic Salt, Pepper and hot sauce to taste 1 pound Ham bone with trimmings 2 pounds smoked sausage, cut into 6 inch lengths.

Directions Pick over beans and wash thoroughly. Soak overnight. In order to have a creamy sauce, it is necessary to low boil the beans with onion ham and garlic. Stir frequently for 2.5 to 3 hours. (Use a tall pot so beans won’t splash out while boiling.) Some of the beans will break to create a creamy consistency. When beans are tender, add sausage and lower heat. Continue to cook for 30 minutes. Add a little more water as necessary. Adjust seasoning. Serve over steamed rice that was seasoned with 1 or 2 Bay Leaves. Enjoy!!!

Right At Home


Make your appointment before trouble starts.

Upkeep on your system Even Rheem contractors get busy once the high temperatures of summer arrive, so it’s best to check the cooling system in the spring.


Compliments of Kay Heating & AC 336-274-6323

A typical maintenance check-up should include the following. - Check thermostat settings to ensure the cooling and heating system keeps you comfortable when you are home and saves energy while you are away.

Maintaining your equipment prevents future problems and unexpected costs.

- Tighten all electrical connections and measure voltage and current on motors. Faulty electrical connections can cause unsafe operation of your system and reduce the life of major components.

damage in the house and affect Check your central air conindoor humidity levels. ditioner’s refrigerant level and adjust if necessary. Too - Check controls of the system much or too little refrigerto ensure proper and safe opant will make your system eration. Check the starting cy- less efficient increasing cle of the equipment to assure energy costs and reducing - Lubricate all moving parts. the system starts, operates, the life of the equipment. Parts that lack lubrication cause and shuts off properly. friction in motors and increases Clean and adjust blower the amount of electricity you use. components to provide Cooling Specific proper system airflow for Clean evaporator and con- Check and inspect the condengreater comfort levels. Airdenser air conditioning coils. sate drain in your central air flow problems can reduce conditioner, furnace and/or heat Dirty coils reduce the system’s your system’s efficiency by pump (when in cooling mode). A ability to cool your home up to 15 percent. and cause the system to run plugged drain can cause water longer, increasing energy costs and reducing the life of the equipment.

A semi-annual maintenance agreement makes upkeep automatic.

Compliments of Kay Heating & AC 336-274-6323

A dark gray HVAC filter might mean airflow is being reduced due to dirt, causing your system to work harder


Kitchen Makeover

The kitchen is the heart of any home. Bring your up to date and increase its appearance and functionality.

For those who wish to make updates to their home, the kitchen is a great place to begin. According to the 2013 Cost vs. Value report from Remodeling magazine, a minor kitchen remodel should recoup up to 75 percent of total remodeling dollars, based on the value of the home increasing. When focusing on this important part of the house, many homeowners are looking for ways to add luxurious and modern touches without breaking the bank. Whether you want to splurge on cabinets, countertops, appliances or floors, homeowners are finding they really can have the kitchen they’ve always wanted by doing their research and learning about the many high-quality, yet cost-effective alternatives that exist in home remodeling.



Serving as an integral piece of your kitchen space, the addition of new countertops can easily become the priciest part of the remodel project. Homeowners like the look of granite or marble but at $125 to $225 per sq. ft that can be a budget buster. Less expensive alternatives include concrete at $40 $140 per sq. ft.; recycled glass at $50 to $125 per sq. ft.; and laminate that has come a long way and is surprisingly attractive and durable at $20 to $50 per sq. ft. Right At Home


To add a sleek and modern touch to your kitchen space, consider adding a new backsplash. Typically made from ceramic, glass or stainless steel tile, a backsplash is an affordable option for those who want to add an understated change or a small pop of color as an accent. When compared to other remodeling projects this one is quick and easy.


Did you know you can refresh the look of your whole kitchen for as little as $50? If the hardware on your kitchen drawers or cabinets has an outdated appearance, invest in some of the new options available at your local hardware store. Change out old, brushed stainless or gold knobs and pulls with the newer, on-trend styles offered in pewter or bronze.

Porcelain tile flooring

If you want the look of stone flooring without the hefty cost, check out the many offerings of porcelain tile. This sturdy, chip-resistant surface is easy on the wallet and can provide long-lasting beauty to your kitchen floors for many years.

Backsplashes are an easy project to make your kitchen pop.


12 months No Interest Financing On new Equipment with Approved Credit

Free Wi-Fi Thermostat

(Can operate from your mobile phone.) With purchase of complete system. Coupon Must be presented at purchase.

Kay Heating & A/C

(336) 274-6323

Complete HVAC System Tune-Up




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