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EASTBOURNE

Member Focus - Blue Lion Coaching

THE ACCIDENTAL MANAGERS H

ow do you select your managers and leaders? Surely, it is quite easy: you have a brilliant sales person, so putting them in charge of the sales team will bring all the other sales people up to their level and your business will prosper, right? Wrong! Unfortunately, according to research from the Chartered Management Institute (CMI), that is how 80% of current managers and leaders in the UK got promoted – and this is most prevalent in small- and medium-size businesses. How this happens is easy to understand. As they become successful, most businesses tend to evolve. From a start-up the decision is made to employ people – and more people as the business grows. At some point the owners decide they cannot manage all the people they have and look for some support – and the easiest way to get this is by recognising the excellent work being done by a current employee you know and trust, by promoting them to lead their team. Unfortunately, this is where things may go wrong! Your employee was excellent at the technical aspect of their job, and that is what they loved doing. Then they got promoted and had to deal with staff, finance and performance measures. Many of them do not like the new role they have – and may not be very good at it.

Eastbourne UnLtd Chamber of Commerce www.eastbourneunltd.co.uk | Tel: 01323 641144

Not everyone wants to be a leader. In fact, according to the CMI, poor leadership costs the UK more than £19 billion a year in lost revenue. The Government’s great business website also recognises the challenge: www. greatbusiness.gov.uk/effective-management-is-key-togrowth-strategy/ However, when I coach “accidental managers,” there is a dichotomy to be dealt with. Along with the promotion came a pay rise and recognition of “success” by family and friends. There are two choices: would they like to return to their technical role or would they like to develop as a leader? For the former, it is a matter of doing this with dignity and support. If they would like to develop as leaders, there is a number of options available – coaching being just one of them. The important thing, for me, is that you give your leaders the development they need to support your business – or they may just decide to go elsewhere.

CHAMBER NEWS

Alan Wingrove is a Business and Leadership Coach with over 20 years’ senior leadership experience and is a Chartered Manager. He runs Blue Lion Coaching and moved to Eastbourne from Hampshire in February of this year. His company is also a provider of Institute of Leadership and Management programmes.

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Profile for Platinum Business

PLATINUM BUSINESS MAGAZINE - SUSSEX - ISSUE 16  

The widest-read business publication in the South East. Covering International Trade, Legal Issues, Accountancy, Wealth Management, Business...

PLATINUM BUSINESS MAGAZINE - SUSSEX - ISSUE 16  

The widest-read business publication in the South East. Covering International Trade, Legal Issues, Accountancy, Wealth Management, Business...