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building policy states only small personal still cameras equipped with three (3) inch lens or smaller be brought into the building. Cameras with detachable lenses or flashes are not permitted. Video, audio and professional camera and recording devices are strictly prohibited in the building. For all other non-hockey events, camera policies will vary. Please check the individual event page for further information.
CREDIT CARDS VISA, Discover, MasterCard and American Express credit cards are accepted at all merchandise and concession stands.
DESIGNATED DRIVERS Guests of legal drinking age who hold a valid driver’s license and wish to sign up to be a designated driver, may visit Guest Services at section 104 for specific Designated Driver booth locations during Pittsburgh Penguins games. In return for safe and sober transportation of their group from CONSOL Energy Center, the designated driver will receive a coupon redeemable for a complimentary soft drink during the game.
DOORS OPEN Doors generally open one (1) hour prior to the start of an event at CONSOL Energy Center, including Pittsburgh Penguins games. Please check the individual event page for further information. CONSOL Energy Center has a no re-entry policy; once you leave the building during an event, you will not be permitted to return.
EMERGENCY EVACUATION In the event of an emergency, CONSOL Energy Center staff will utilize the public address (PA) system
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to inform guests of the situation and any instructions as applicable. All exits and emergency exits are posted with appropriate signage.
ENTRANCES AND EXITS There are four (4) points of entry into CONSOL Energy Center: American Eagle Gate (Fifth Avenue and Washington Place), Trib Total Media Gate (Centre Avenue Lower Entrance), Verizon Gate (Centre Avenue Upper Entrance), and a private parking garage entrance for suite ticket holders.
FAMILY RESTROOMS Family restrooms are available on all levels of CONSOL Energy Center near sections 106/107, 108, 115, 121, 213, 225, party suite 44 and suite 13.
FIRST AID There are two (2) UPMC First Aid Stations, one on each level of CONSOL Energy Center. UPMC First Aid is located adjacent to the Guest Services office outside section 104 and behind the concession stand at section 232.
FOOD AND BEVERAGES No food or beverages of any kind are permitted to be brought into CONSOL Energy Center. Concession stands located throughout the arena sell a wide variety of food, alcoholic and non-alcoholic beverages. Patrons requesting to bring in outside food or beverage due to health conditions should contact Guest Services in advance at info@consolenergycenter.com. continued on page 88