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July 13, 2016 | 7 5 ¢

Volume 51 • Issue 28 • pikespeaknewspapers.com • trilakestribune.com

Triview water crisis ends as leak is discovered But cost of replacing 50 million gallons to be steep Customers incensed at Triview officials By Bill Vogrin billvogrin@yourpeaknews.com

On Saturday, officials of the Triview Metro District faced dozens of angry customers at a hastily called community meeting to announce the district had lost 50 million gallons of water either to a leak or unprecedented consumption and had imposed an emergency ban on lawn irrigation on the 1,400 homes and businesses it serves in east Monument. It was an ugly meeting at Bear Creek Elementary School as customers peppered the officials with blistering criticism of its communications and even accused its staff of incompetence. They were incensed the district had failed to react more quickly when levels in its 1.5 million-gallon storage tank first plunged in early June and then sank on July 4 to just 12 inches – an historic low and within two hours of being empty.

Courtesy photo

Dozens of people crowded around officials of Triview Metro District on Saturday, July 9, at Bear Creek Elementary School in Monument to hear details of the disappearance of 50 million gallons of water from the district’s 1.5 million gallon tank.

Some customers were so abusive and aggressive that police were summoned to ensure calm as the meeting got intense. Some were angry their water was shut off. Others complained of low water pressure. Still others wanted reimbursement because their lawns were dying. Many feared their property values would suffer. A few hours later, though, Triview

announced the crisis was over. It had located an underground leak in a section of pipe that didn’t exist on its maps. Ironically, the leak wasn’t far from the site of the community meeting. “We found the leak,” Triview trumpeted on its website and in emails to customers Saturday evening. “We have discovered the leak and have shut valves to stop the water.”

Repairs were to begin immediately and customers were told they could begin watering their lawns again, on a restricted basis, beginning Monday. “We will be fixing the problem now that it has been found,” Triview said. “It may take a few days to complete.” Best of all, levels in its water tank were steadily climbing, after sinking below 12 inches on Wednesday. “The tank level is approaching 30 feet,” Triview said. “We are hoping to be disconnected from our emergency supply very soon.” Turns out the water was hemorrhaging from a buried pipe not far from the school and gushing into a marsh along Jackson Creek. The crisis may have ended, but the hard questions were expected to resume Tuesday, July 12, when Triview’s board of directors was set to meet. The leak, which took nearly a month to identify and repair, was just another example of problems with the Triview leaders, said many in the crowd at Saturday’s meeting. The first restrictions were imposed three weeks ago following a sharp drop in water levels in the tank. The ban was imposed to ensure the district could See Water on Page 7

Photo by Bill Vogrin / The Tribune

A message of love was the goal of Emma Weien when she launched her Spray the Love campaign on the fence of the family home along Struthers Road in Gleneagle.

Hundreds of painted daisies offer message of hope, love By Bill Vogrin billvogrin@yourpeaknews.com

Photo by Cara Vanderkolk

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With the Palmer Lake Star lit for the holiday, Fourth of July fireworks returned to Palmer Lake for the first time in years. See more photos from the local 4th of July celebrations on Page 8. POSTAL ADDRESS

TRI-LAKES TRIBUNE (USPS 418-960)

Emma Weien is not a modern Tom Sawyer suckering her friends and strangers into painting her Aunt Polly’s fence. Emma is a 15-year-old Discovery Canyon High School sophomore who Wed 13

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was struggling, like many of her classmates, after five students at the school committed suicide during the school year. “I knew two of the kids,” Emma said. “By the end of the school year, you’d see kids walking through the hallways scared to smile. Everybody

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Profile for Pikes Peak Newspapers, Inc.

July 13, 2016 Tribune  

July 13, 2016 Tribune  

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