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What happens to buyers that contacts/calls PropertyTime HQ? There is no landline or number for the Property HQ except a share-call number (not implemented yet) that will reach an automated exchange that will reroute the calls via SMS equally to all agents, therefore there is no bias or favouritism
for any agent! The system will determine who gets the buyer or listing. All advertising and personal listing only have the agents contact numbers on. If an agent wishes to advertise another agents listing he/she must first ask the listing agent if he/she can advertise the property – this is to avoid double advertising, and it is also just courteous to do so. It would be in the interest of the listing agents to allow other agents to advertise his/her property, as he/she would receive the listing commission for any sale generated from the ads. The listing agent however has the right to refuse if he so wishes.
What about record keeping? When a sale is made it is of utmost importance that the agent faxes or emails a copy of the agreement and all relevant documentation as well as any correspondence pertaining to the sale, to the office manager, and also instructs the appointed attorneys to mail the office manager with all the correspondence as well. As per the FIC act the company has to have a copy of all transactions, which they can view at any given time. Failure to have all the necessary documents will result in a heavy fine for both the Agency and the Agent concerned. It is also necessary to have all the above, to be able to work out the commission that will be due in order for the company accountant to make payment. Once the deal is registered commissions will be worked out and forwarded to the agents who will then issue PropertyTime with an invoice, (a template will be given to each agent) who in turn will forward to the company accountant to effect payment.
What does the rule book entail? Agents are asked from time to time to make rules that govern their behavior in a fair manner with respect to their colleagues, and other agents. These rules are discussed and agreed upon during the weekly meetings that are held and then paid up agents have one vote. These rules must be adhered to, for the good of all, but from time to time they can also change to improve the system. This is done in a democratic way and these rules can be obtained from the office manager. In certain instances management have the final vote/say. It goes without saying that all PropertyTime agents must religiously follow the Estate Agents Affairs Board “Code of Conduct”. They must protect their business at all cost by believing in the brand and dream. Franchise/Area Manager Opportunity: PropertyTime can only be as strong as its leaders and agents, and therefore need strong franchise owners with above average knowledge and experience within the industry. Management experience, integrity, honesty with team player and natural leader skills. A go getter with enthusiasm and a passion for the PropertyTime brand and dream. Interpersonal skills is very important and a love for people. If you consider the franchise opportunity please first consider the following: PropertyTime brokers don't just recruit top agents; they actively scout them. Imagine a company today any company, in any industry- recruiting its people by identifying those with the right mix of capabilities and behaviors in other companies, watching their performance from a distance, getting to know them © PropertyTime 2012
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