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Seagate Technology 10200 S. DeAnza Blvd. Cupertino, CA 95014 United States of America

December 6, 2011 To: Seagate Global Authorized Distributors Re: Update to Seagate Bare Drive Product Warranty Periods Dear Channel Partner, Effective December 31, 2011, Seagate will be changing its warranty policy from a 5 year to a 3 year warranty period for Nearline drives, 2 years to 1 year for certain Desktop and Notebook Bare Drives (5 years to 3 years on Barracuda® XT and Momentus® XT), and from as much as 5 years to 2 years on Consumer Electronics (see table below.) The new warranty periods will apply to all shipments of applicable products, as of the effective date. Former warranty periods will be honored for all existing channel inventory shipped to you before the effective date. At Seagate, we are standardizing warranty terms to be more consistent with those commonly applied throughout the consumer electronics and technology industries. By aligning to current industry standards, Seagate can continue to focus its investments on technology innovation and unique product features that drive value for our customers rather than holding long-term reserves for warranty returns. Therefore, we are announcing our plan to change our warranty policy as follows: Limited Warranty Period (as of December 31, 2011)

Product Line Constellation®.2 and Constellation® ES.2

3 years

Barracuda® and Barracuda® Green 3.5” Drives

1 year

Barracuda® XT

3 years

Momentus® 2.5” Drives (5400 RPM & 7200 RPM)

1 year

Momentus® XT

3 years

SV35 Series™ - Video Surveillance

2 years

Pipeline HD® Mini, Pipeline HD®

2 years

Seagate will update its Global Limited Warranty Overview Policy as of December 31, 2011 specifically documenting these changes. The limited warranty included in your distributor agreement with Seagate will continue to apply to these products under the new warranty periods. Products not impacted by this change include: Mission Critical and Retail products. As always, we believe in strong communication with our channel partners and appreciate your support and loyalty. Please do not hesitate to contact your local Seagate sales manager if you have any questions, comments, or need any other type of assistance or information. Sincerely,

Kurt Richarz Executive Vice President Sales, Marketing and Sales Operations Seagate Technology LLC Q212077COM_Warranty_Communication_BareDrive

Seagate Confidential

Q212077COM-0000

December 6, 2011 Update to Seagate Bare Drive Product Warranty Periods  

announcing our plan to change our warranty policy