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Outdoor Adventure

for Uniform Groups At PGL Centres in the UK and France 2014


an adventure in a weekend Fun, exhilaration and achievement

Adventure, excitement, teamwork and fun; it’s what joining a group like yours is all about. It’s also what PGL adventure weekends are all about. It’s their first breathtaking flight on a zip wire; a leap for the trapeze bar; building a raft to race across a lake together; singing songs around the campfire after an exciting day. It’s the essence of adventure; the stuff that memories are made of. But PGL is so much more than an exciting weekend of discovery. It’s about being confident you’re in safe hands; it’s the reassurance that you’ll get great value for money; and that we never cut corners. It’s knowing you can put your trust in us.

introduction

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Why Choose PGL? Adventure Activities A Typical Day at PGL Centres in the UK Paris & Disneyland® Brownies & Guides Cubs & Scouts St John Ambulance & Brigades FAQs How to Book & Prices Terms & Conditions

Call 08703 800 237 or visit www.pgl.co.uk

rs Our Partne


Call 08703 800 237 or visit www.pgl.co.uk

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what’s the difference with PGL? Rely on us

Relax. With us you’re in safe hands. Our number one priority is always the safety of your group. We’ll support you every step of the way, with friendly advice whenever you contact our reservations team and, once you arrive, experienced centre staff offer round-the-clock support. You can rely on getting the best value for money: all adventure and evening activities, equipment, instruction, food and accommodation are included in the price. Feel at home at our centres. Large or small, we have plenty for you to choose from and they’re all designed for groups like yours. This is why, every year, thousands of groups like yours come to us to enjoy a PGL adventure.

What is Multi-Activity?

But it doesn’t stop there

Each morning and afternoon there are two 1½ hour adventure sessions, with different activities every day, all designed to challenge, motivate and energise young people.

Whether it’s ‘Wacky Races’, ‘Campfire' or ‘Harry Spotter’, our lively activities are guaranteed to entertain you and your group. Or take the time to update diaries, do some badgework – the choice is entirely yours.

Our Multi-Activty courses are packed full of challenging, exciting and fun outdoor adventure activities.

INTRODUCTION

We believe each child should get the maximum benefit from their course, so we’ve built more zip wires, more giant swings; more climbing towers; in short, more of the activities we know your group will love. That means more opportunities to push limits, reach further and achieve more.

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Call 08703 800 237 or visit www.pgl.co.uk

There’s a tailored-to-you evening programme to round off your action-packed day.

It’s good to know that at the end of your stay your group will return home with memories of a great trip. A trip that made a difference.


PGL is an amazing experience, the whole ethos is friendly, helpful, cheerful and ‘can do’. Unbeatable value for such an excellent experience. Having a Groupie makes such a difference. 4th New Forest East Hythe Buccaneers

Call 08703 800 237 or visit www.pgl.co.uk

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adventures that keep spirits flying high There are adventures on land and water. Adventures which rely on personal courage. Adventures which need a head for heights. Adventures that require teamwork, co-operation and leadership. There are lots of chances to get very, very wet. There are adrenalin rushes; muddy challenges; initiative exercises requiring thought and care. All designed to motivate, build confidence and encourage development in more ways than one. In fact there’s a choice of over 50 different adventure activities, led by trained instructors who support and encourage each individual and include everyone. Their enthusiasm is infectious. Their focus on safety never falters. They create magic around each activity so everyone gets the most from their stay.

The Powerfan at Marchants Hill ÂŽ

INTRODUCTION

All of which makes the memories of success that last a lifetime.

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For a full list of activities and descriptions, please visit www.pgl.co.uk/activities

Call 08703 800 237 or visit www.pgl.co.uk


Abseiling

Aeroball

All Aboard

Aquafun

Archery

Beach/Coastal Walk

Bikeability

Jacob’s Ladder

Kayaking Keelboat Sailing

Low Level Ropes Course

Blokarting

Matrix

Bodyboarding

Nature Trail

Canoeing

Powerfan®

BMX

Mountain Biking

Bouldering Wall

Orienteering

Cat Walk

Challenge Course

Circus Skills

Climbing

Crate Challenge

Dragon Boating

Eco Trail

Fencing

First Aid

Problem Solving Quad Biking

Raft Building Rifle Shooting Sensory Trail

Street Surfing Surfing

Survivor

Forest Trail

Team Challenge

High Ropes Course

Tunnel Trail

Giant Swing Hiking

History Trail

Trapeze

Vertical Challenge Zip Wire

Call 08703 800 237 or visit www.pgl.co.uk

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your day at PGL

From wake-up time to bedtime, your day at PGL is jam-packed with adventure and fun. Your PGL Groupie will make sure you’re in the right place at the right time – and it’s all included in the price you pay.

7.00

Wake up and get ready. Then off to breakfast.

8.00 Breakfast porridge, ture! Choose from cereals, yogurts, toast, Fuel up for your adven ges and beans. fresh fruit and a cooked option such as sausa

9.15 – 10.45 Giant Swing

It’s time for the first activity session of the day: Giant Swing! Never heard of it? Don’t worry – you’ll soon get the idea. With two of you harnessed into the swing, the rest of your team pulls you into the air. It’s up to you and your partner to decide when to pull the release cord. High adrenalin stuff!

10.45 – 11.00

Catch your breath and take a quick drink before your next session.

INTRODUCTION

11.00 – 12.30 Kayaking

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ng and It’s time to take to the water. A safety briefi ical pract your by ed follow are s skills instruction before ise pract to time of y plent ’s There on. sessi developed the water-based games to use your newly full. skills to the

Call 08703 800 237 or visit www.pgl.co.uk


12.30-2.00 Lunch

Dried off and cleaned up? Great – it’s time to replenish your energy stores with a fresh and tasty two-course lunch. Your menu features a choice of soup, then quiche, filled baguettes, baked potato with veg served alongside – as well as the daily salad bar and plenty of fresh fruit.

2.15 – 3.45 Motorsports

A great favourite with everyone; negotiate an exciting course on your quad bike – speed and individual skill are the key – but it’s great for getting your pulse racing too!

3.45 – 4.00

Take a breather and a quick drink before your next session.

4.00 – 5.30 Climbing

There’s little can compete with the sense of real achievement that comes from climbing to the top of the wall. It’s great for team spirit too: it’s genuinely moving to witness the support and encouragement that comes from the group. A satisfying finale to the day’s activities.

6.00 Evening Meal

Time to eat again – a different menu each day, so tonight could with be Cottage Pie; Mediterranean roasted vegetable couscous pitta bread; Pork chops with creamy potatoes and green beans; Daily salad bar; all followed by fruit crumble or fresh fruit.

7.00 Evening Entertainment

Talent shows, campfires, quizzes and much more – your evening entertainment programme keeps you busy and laughing until bedtime; and it’s all run by our enthusiastic staff. Of course, if you want to run your own activities, just talk to us and we’ll support you with that too.

9.00 – 9.30 Bedtime

Catch up on some zzz’s and prepare to do it all over again tomorrow!

Call 08703 800 237 or visit www.pgl.co.uk

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comfort & choice our uk centres A cut above the rest

Over the years it’s been group leaders like you who have taught us everything we know about what you want from our centres.

There are lots of locations

Choose from 14 PGL centres around the UK – all of them secure and set in inspiring surroundings with plenty of outdoor space to enjoy. All our centres are used exclusively by our own guests and you can choose a centre small enough to welcome just your group – or big enough for a district or regional event.

There’s choice

Stay in purpose-built lodges, chalets, a character mansion house or tents in the summer.

There’s adventure

Smaller groups and more adventure bases mean each child gets more time doing the things they came to do – and less time waiting their turn.

Our Centres

There’s comfort

After an energetic day outdoors, retreat to a welcoming single or twin room (usually en suite), conveniently close to your group; they also enjoy mostly 4-6 bedded rooms (usually en suite).

UK CENTRES

Relax in the leaders’ lounge and enjoy complimentary tea and coffee; there’s usually a bar, a TV lounge and free Wi-Fi too. And for your group, there’s outdoor space to enjoy; meeting rooms, games rooms – in fact everything you’d expect, and more.

And outstanding staff

Finally, making the biggest difference to your stay are our expert staff. They are simply the best in the business: enthusiastic, friendly, helpful, knowledgeable and exceptionally well trained. And always on hand to give you round-the-clock support. So, if what you want is a centre that’s a cut above the rest, why look anywhere else?

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Call 08703 800 237 or visit www.pgl.co.uk

FREE See it for yourself – for der lea of ls tai de You’ll find s at tre cen d an tes preview da iews ev pr rm ifo /un .uk www.pgl.co For the ultimate outdoor experience we offer camp ing at some centres during the summer months. This is exceptional value and great fun. Where you see the camping symbol the centre will have tents with solid bases and frame beds. Bathroom facilities are located close by.


Call 08703 800 237 or visit www.pgl.co.uk

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a hop, skip and a jump from London

marchants hill surrey

When you first take in the breathtaking landscape of the Devil’s Punchbowl at the edge of Marchants Hill, it’s easy to forget you’re so close to the capital. Marchants Hill is a popular rural retreat with plenty of open space (45 acres of it to be exact), lodge style accommodation, a lake for watersports and hiking opportunities to explore the beautiful surroundings.

Accommodation

Lodges Groups: En suite rooms sleep 6 Leaders: Single or twin en suite rooms Bethany House This converted convent provides self-contained accommodation for groups of up to 94 Groups: En suite rooms sleep 4-8 Leaders: Single or twin en suite rooms

Activities

*New for 2014

 abseiling  aeroball  archery  bikeability*  challenge

course  climbing  eco trail  fencing  first aid  giant swing  hiking  jacob’s ladder  low level ropes course  orienteering  powerfan®  problem solving  quad biking  raft building  rifle shooting  sensory trail  sports and team games  survivor  trapeze  zip wire

UK CENTRES - South

tre and For full details of this cen k/mh o.u gl.c activities visit www.p

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Facilities

Sports hall Common/games room Meeting rooms Drying rooms Large playing field Disco/indoor area Leaders’ bar Leaders’ lounge Shop

y Near Hindhead, within eas 5 M2 the reach of London and

M25 M4

London

A34

M3

A23 A21

Southampton A31

A3 M27

Hastings

Portsmouth Brighton

Call 08703 800 237 or visit www.pgl.co.uk


on the beaten track

windmill hill east sussex Enjoy watching your group test their BMX skills on our purpose-built ‘rhythm’ track. Located close to the coast on the picturesque Sussex Downs, Windmill Hill is a popular destination for groups from London and surrounding areas. There’s plenty of adventure in the centre grounds including watersports on the purpose-built lakes.

Groups: Lodges with en suite rooms, sleeping 5-6 Leaders: Twin en suite rooms

Activities

*May-Sept **Half day

 abseiling  aeroball  all

aboard aquafun*  archery  bmx  canoeing  challenge course  climbing  eco trail  fencing  giant swing  hiking**  jacob’s ladder  orienteering  problem solving  raft building  rifle shooting  sensory trail  sports and team games  trapeze  tunnel trail  zip wire

tre and For full details of this cen k/wh o.u gl.c w.p ww activities visit

Facilities

Large sports hall Sports pitches Lakes Recreation and shop area Heated outdoor swimming pool (May-Sept) Leaders’ lounges Meeting rooms

y reach Near Hastings, within eas Tunnel el ann Ch the of London and

London A21

M23

M20 A23

A22

Crawley

Royal Tunbridge Wells

A2070

A26

A23

Lewes

Rye

A22

Hailsham Brighton

Hastings

A259

Eastbourne

Call 08703 800 237 or visit www.pgl.co.uk

UK CENTRES - South

Accommodation

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beside the seaside

osmington bay dorset It’s where “we do like to be”, and so will you and your group. Located at the heart of the Jurassic Coast, a World Heritage site, near Weymouth, Osmington Bay has direct access to the beach which is ideal for the explorers in your group, and any budding Olympians will be thrilled to discover that our watersports take place at the Portland Bay Olympic venue nearby.

Accommodation

Groups: Chalets with en suite rooms, sleeping 4-6 Leaders: Single or twin en suite rooms

Activities

 abseiling  aeroball  archery  beach

walk  climbing  dragon boating  drascombe longboats  fencing  first aid  giant swing  hiking  jacob’s ladder  kayaking  keelboat sailing  low level ropes course  mountain biking  orienteering  problem solving  quad biking  raft building  rifle shooting  sensory trail  sports and team games  street surfing  survivor  trapeze  tunnel trail  zip wire

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Facilities

Sports hall All-weather activity zone Meeting rooms Leaders' lounge ICT facilities Leaders’ bar Shop

Near Weymouth, m approximately 3 hours fro don Lon and am Birmingh

M5 M4 M4

UK CENTRES - South

M25

14

Bristol Weston-Super-Ma

re

M5 A303

A34

M3 A3

Southampton

A2

A35

Weymouth

Call 08703 800 237 or visit www.pgl.co.uk

Portsmouth


a place to discover

little canada isle of wight With its woodland log cabins on the banks of Wootton Creek, it’s easy to see how Little Canada got its name. Originally inspired by a village in British Columbia, this picturesque centre has private access to the water making it ideal for watersports. There’s an exciting range of land-based activities too.

Log Cabins Groups: En suite rooms sleep 4-8 Leaders: Single, twin or triple en suite rooms Woodlands House Groups: En suite rooms sleep 2-8 Leaders: Single or twin rooms

Activities

*indoor pool **Indoor & outdoor

 abseiling  aeroball  all aboard  aquafun*  archery  beach walk  canoeing  cat walk  challenge course  circus skills  climbing**  dragon boating  fencing  first aid  giant swing  hiking  jacob’s ladder  kayaking  keelboat sailing  low level ropes course  matrix  nature trail  orienteering  pop mobility  problem solving  quad biking

tre and For full details of this cen k/lc o.u gl.c w.p ww activities visit

 raft

building  sensory trail and team games  survivor  trapeze  tunnel trail  zip wire  sports

Facilities

Indoor activity zone Indoor swimming pool Sports hall Leaders’ bar Leaders’ lounge Meeting rooms Shop

e ferry Minutes from the Fishbourn

M5 M4 M4 M25

Bristol Weston-Super-Mar e

A34

M3

M5 A303

A3

Southampton A27 A35

Weymouth

Portsmouth Isle of Wight

Call 08703 800 237 or visit www.pgl.co.uk

UK CENTRES - South

Accommodation

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the heart of the English Riviera

barton hall south devon

At the heart of the English Riviera with views to Torquay, blue flag beaches and Dartmoor close by it’s easy to see why Barton Hall is so popular. There’s a heated outdoor swimming pool, an on-site lake for watersports and plenty of adventure activities in the spacious grounds.

Accommodation

Main House Groups: En suite rooms sleep 4-10 Leaders: En suite twin rooms Chalets Groups: En suite rooms sleep 4-6 Leaders: En suite twin rooms

Activities

 abseiling  aeroball  all

aboard  aquafun  archery  canoeing  challenge course  climbing  coastal walk  crate challenge  eco trail  fencing  first aid  giant swing  jacob’s ladder  low level ropes course  mountain biking  nature trail  orienteering  problem solving  quad biking  raft building  sensory trail  sports and team games  survivor  trapeze  vertical challenge  zip wire

Facilities

Indoor activity zone Lake Outdoor heated swimming pool Meeting rooms Leaders’ lounge Leaders’ bar Shop

tre and For full details of this cen k/bah o.u gl.c activities visit www.p

Near Torquay, 40 minutes from Exeter and the M5

Swansea

UK CENTRES - South & WEST

16

Cardiff M4 M4

Bristol Weston-Super-Mar e M5 A361

Taunton A303

A39 A35

Exeter Plymouth

Torquay A38

Call 08703 800 237 or visit www.pgl.co.uk

Weymouth

A35


on the crest of a wave

beam house north devon Here’s the place to go for surfing and boarding. Near Bideford in north Devon, close to the beach and surf school at Westward Ho!, Beam House is set in a beautiful wooded valley bound on three sides by the River Torridge. Devon’s coast-to-coast cycle path, the Tarka Trail, runs close by and provides picturesque views for groups enjoying a day out mountain biking.

Groups: Rooms with bunk beds sleep 6-16, with toilets and showers close by Leaders: En suite twin rooms

Activities

 abseiling  aeroball  archery  blokarting  bodyboarding  challenge

course  climbing walk  eco trail  fencing  first aid  high ropes course  kite flying  mountain biking  orienteering  problem solving  quad biking  rifle shooting  sensory trail  sports and team games  street surfing  surfing  survivor  trapeze  zip wire  coastal

Facilities

Disco/communal area Leaders’ lounge Shop Drying room

tre and For full details of this cen k/bh o.u gl.c w.p ww activities visit

s Near Torrington, 15 minute m fro r hou 1 ; ord def from Bi Exeter and the M5

Swansea

Cardiff M4 M4

Bristol Weston-Super-Mare M5 A361

Taunton A303

A39 A35

Exeter Plymouth

Torquay

Weymouth

A35

A38

Call 08703 800 237 or visit www.pgl.co.uk

UK CENTRES - South & WEST

Accommodation

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wide open spaces

liddington wiltshire With acres of space to enjoy, Liddington is one of our biggest centres and set to get even bigger, with new developments ready for 2014. This former hotel and conference centre has been fully adapted to provide excellent accommodation and the very best in outdoor activities. There’s plenty of indoor space for social time while the extensive grounds feature lakes for watersports and the treetop trail which is unique to this centre.

Accommodation

Purpose-built accommodation blocks around two outdoor courtyards Groups: En suite rooms sleep 3-6 Leaders: Single or twin en suite rooms King Edward’s House Converted country house Groups: En suite rooms sleep 2-6 Leaders: Single or twin en suite rooms

Activities

 abseiling  aeroball  archery  canoeing  climbing  crate

challenge  fencing  first aid swing  jacob’s ladder  low level ropes course  mountain biking  nature trail  orienteering  problem solving  quad biking  raft building  sensory trail  sports and team games  survivor  trapeze  treetop trail  tunnel trail  vertical challenge  zip wire  giant

tre and For full details of this cen k/ld o.u gl.c activities visit www.p

Netball courts Floodlit sports pitch Football pitches Meeting rooms Gym Lakes Lecture theatres Leaders’ bar Leaders’ lounges Shop

s from junction Near Swindon, just minute from southern ess 15 on the M5. Easy acc South Wales and nds England, the Midla

M42

UK CENTRES - South & WEST

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Facilities

A438

A49

Swansea

Hereford

M50

A40

Gloucester

Cardiff

M5

Cheltenham A40 A417

M4 M4

Swindon Bristol

M5

Oxford

A419 M4

Call 08703 800 237 or visit www.pgl.co.uk

M40

M4


a welcome in the hillside

tregoyd house brecon beacons Tregoyd House is located in the dramatic Black Mountains, part of the Brecon Beacons National Park. You’ll love its rural, ‘away-from-it-all’ feel and the seven acres of grounds filled with exciting adventure activities. Better still, you’ll enjoy the uniquely beautiful surroundings while canoeing the picturesque River Wye or doing watersports on the nearby private lake.

Groups: Rooms with bunk beds sleep 8-18 Showers and toilets located close by Leaders: Twin or triple en suite rooms

Activities

*Supplement applies

 abseiling  archery

 canoeing  challenge course  climbing  eco trail  fencing  first aid  hiking  history trail  jacob’s ladder  kayaking  orienteering  pony trekking*  problem solving  quad biking  raft building  rifle shooting  sensory trail  sports and team games  survivor  trapeze  zip wire

Facilities

Outdoor games space Indoor games area Common room Leaders’ lounge Drying room Shop

tre and For full details of this cen k/tg o.u gl.c w.p ww activities visit

r from Near Hay-on-Wye, an hou Cardiff

M42

A438

A49

Swansea

Hereford

M50

A40

Gloucester

Cardiff

M5

Cheltenham A40 A417

Oxford

A419

M4 M4 M4

Bristol

M40

UK CENTRES - South & WEST

Accommodation

Swindon M4

M5

Call 08703 800 237 or visit www.pgl.co.uk

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spoilt for choice

boreatton park shropshire Located in the beautiful Shropshire countryside, the huge 250 acre grounds of Boreatton Park offer a wide choice of activities. There are three lakes for watersports, a sports hall and even an indoor swimming pool. What more could you want?

Accommodation

 abseiling  aeroball  aquafun  archery

 canoeing  challenge course  climbing  eco trail  fencing  giant swing  high ropes course  history trail  jacob’s ladder  kayaking  low level ropes course  orienteering  problem solving  quad biking  raft building  rifle shooting  sensory trail  sports and team games  survivor  trapeze  vertical challenge  zip wire

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Facilities

Sports and indoor activity hall Heated indoor swimming pool Leaders’ bar Dining room Football pitch and playing fields Netball courts Meeting rooms Sports hall Shop Leaders’ lounges Drying room

tre and For full details of this cen k/bp o.u gl.c w.p ww activities visit

UK CENTRES - MIDLANDS & NORTH

Mansion House Groups: Rooms with bunk beds sleep 6-14 , bathrooms close by Leaders: En suite twin rooms Lodges Groups: En suite rooms sleep 4-6 Leaders: En suite twin rooms Tents Chalet-style tents with solid bases and frame beds Groups: 4 per tent Leaders: 1 or 2 per tent. Showers and toilets are located close by with separate facilities for leaders

Activities

Near Shrewsbury, 1 /2 hours ester from Birmingham, Manch & Liverpool 1

Liverpool M62

A55

M53

Manchester

M56

Chester Wrexham

M6 A5

Shrewsbury Telford

M54

Birmingham

A49

M42 M6

Call 08703 800 237 or visit www.pgl.co.uk


the perfect introduction

hillcrest herefordshire Hillcrest is a former salmon fishing lodge close to the River Wye. Its relatively small size and homely atmosphere make it the perfect centre for younger children, especially if it’s their first trip away. But don’t let its size deceive you; there’s plenty of outdoor space for children to run about in, and lots of opportunities for them to grow and enjoy learning new skills.

Groups: Rooms with bunk beds sleep 6-16 Showers and toilets located close by Leaders: Single or twin rooms, en suite or with private facilities nearby

Activities

 abseiling  aeroball

 archery  canoeing  challenge course  climbing  dragon boating  eco trail  fencing  first aid  forest trail  history trail  kayaking  low level ropes course  orienteering  problem solving  quad biking  raft building  rifle shooting  sports and team games  survivor  trapeze  zip wire

Facilities

Basketball court Floodlit playing field Indoor space Common room for group members Leaders’ lounge Shop Drying room

tre and For full details of this cen k/hc o.u gl.c w.p ww activities visit

1/ rs Near Ross-on-Wye, 1 2 hou am from Birmingh

M42

A438

Hereford

M50 A40

Swansea

Cheltenham

Gloucester

M40

A40 A417

Cardiff

M5

Oxford

A419

M4 M4 M4

Bristol

Swindon M4

M5

Call 08703 800 237 or visit www.pgl.co.uk

UK CENTRES - MIDLANDS & NORTH

Accommodation

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you can see for miles

caythorpe court lincolnshire Caythorpe Court is perfect for groups, large or small, seeking an escape to the country. Located just ten miles north of Grantham, there’s a beautiful Grade II listed mansion house to enjoy, surrounded by 65 acres of grounds with lakes for watersports and all the adventure activities you’d expect from PGL. For groups looking for a variety of accommodation options there’s a choice of comfortable, single occupancy blocks, lodges, or tents in the summer.

Accommodation

Lodges Groups: Typically sleeping 4 or 6, all of which are en suite Leaders: Single or twin en suite rooms Single occupancy can be requested for some blocks – subject to minimum numbers Tented Village Chalet-style tents with solid bases and frame beds Groups: 4-6 per tent Leaders: 1 or 2 per tent Adjacent shower and toilet facilities

Activities

 abseiling  aeroball  all

aboard  archery  challenge course  climbing  eco trail  fencing  giant swing  high ropes course  history trail  jacob’s ladder  kayaking  low level ropes course  orienteering  problem solving  quad biking  raft building  rifle shooting  sensory trail  sports and team games  survivor  trapeze  vertical challenge  zip wire

UK CENTRES - MIDLANDS & NORTH

tre and For full details of this cen k/cc o.u gl.c w.p ww it activities vis

22

Facilities

Football pitch and playing fields Lake Sports hall Meeting rooms Shop Leaders’ bar Leaders’ lounge

m Near Grantham, 1 hour fro rmingham, Bi m fro rs Nottingham, 2 hou don Manchester and Lon

M180

M18

A180

Grimsby

Sheffield Lincoln M1

M16

A1

A52

Skegness

A15

Leicester Peterborough

Call 08703 800 237 or visit www.pgl.co.uk


a winning combination

winmarleigh hall lancashire Winmarleigh Hall is a great location, offering a rural retreat in 50 acres of gardens and woodland near the Forest of Bowland. Enjoy the many original features of this Victorian country house combined with its modern facilities. There are on-site lakes for watersports and a floodlit activity area, plus plenty of indoor space for your group to take advantage of.

Groups: A range of accommodation, all en suite, sleeping 2-10 Leaders: Single or twin en suite rooms

Activities

 abseiling  all

aboard  archery  bouldering wall  canoeing  climbing  fencing  giant swing  high ropes course  jacob’s ladder  low level ropes course  orienteering  problem solving  quad biking  raft building  sensory trail  survivor  team challenge  trapeze  vertical challenge  zip wire

tre and For full details of this cen k/wha o.u gl.c w.p ww activities visit

Facilities

Games rooms Lake Football pitch Floodlit activity areas Leaders’ bar Leaders’ lounges Shop Drying rooms

Near Preston, 1 hour from 3 hours Manchester and Liverpool, from Glasgow

M6

Lancaster

Fleetwood Garstang M55

Blackpool

M6 A585

A584

Preston

Blackburn

Call 08703 800 237 or visit www.pgl.co.uk

UK CENTRES - MIDLANDS & NORTH

Accommodation

23


an inspiring Highland hideaway

dalguise perthshire

This 18th century mansion house stands in a tranquil wooded valley five miles north of Dunkeld. Beatrix Potter spent her childhood holidays here in the 19th century and is said to have found inspiration for her books from exploring the beautiful countryside nearby. Today, features include an on-site lake and a sports dome in the grounds for indoor activities.

Accommodation

The Lodges Groups: En suite rooms sleep 4-6 Leader: En suite twin rooms The Stables Groups: En suite rooms sleep 4-10 Leaders: En suite single or twin rooms

Activities

*March-October **Forest hike

 abseiling  archery

 canoeing*  cat walk  challenge course  climbing  fencing  first aid  hiking**  giant swing  history trail  jacob’s ladder  mountain biking  nature trail  orienteering  problem solving  quad biking  raft building*  rifle shooting  sensory trail  sequoia scramble  sports and team games  survivor  trapeze  tree climb  vertical challenge  zip wire

Facilities

Sports dome Lake Meeting rooms Shop Indoor games areas Drying room

tre and For full details of this cen k/dg o.u gl.c activities visit www.p

1 from Near Dunkeld, /2 an hour urgh inb 1 Ed Perth, 1 /2 hours from and Glasgow

UK CENTRES - SCOTLAND

Dundee A90

Perth

A9 M90

Stirling

M9

Glasgow M8

Edinburgh

A68

24

Call 08703 800 237 or visit www.pgl.co.uk

M74

Kilmarnock


Scotland in miniature

loch ranza isle of arran Loch Ranza stands at the northern end of the beautiful Isle of Arran, off the west coast of Scotland in the Firth of Clyde. The scenery and the wildlife here are stunning and the centre is perfectly placed to make the most of its surroundings. There’s plenty to explore near the centre itself and along the coastline – keep your eye out for dolphins, basking sharks and red squirrels.

Groups: Dormitories and smaller shared rooms close to shower and toilet facilities Leaders: Single or twin rooms, mostly en suite

Activities

*On the nearby sea loch

 abseiling  archery

 canoeing*  climbing  eco trail  fencing  gorge walking  mountain biking  mountain walking  orienteering  raft building  shoreline safari  survivor  wildlife walk

tre and For full details of this cen k/lr o.u gl.c w.p ww activities visit

Facilities

Leaders’ lounge ICT facilities Shop Games room Drying room

san. 50 minute ferry from Ardros

Pe

A9

Stirling M9

Dumbarton M8

Glasgow M8 M77

Ardrossan A738

Isle of Arran

A71

Irvine

Kilmarnock

Call 08703 800 237 or visit www.pgl.co.uk

M74

UK CENTRES - SCOTLAND

Accommodation

25


Paris and ® Disneyland

Paris and Disneyland®: an unforgettable adventure. The Eiffel Tower, Notre Dame, The Louvre, Buzz Lightyear and Mickey Mouse: there’s so much to see and do. How do you get the most out of your visit? With PGL we’ll help you create an itinerary of popular, tried and tested visits, tailor-made for you and your group, so you get the most out of your stay and return with memories to last a lifetime.

Continental breakfast.

Saturday Breakfast

Continental Breakfast.

Morning

A half-day’s sightseeing in Paris accompanied by your PGL Tour Leader, including a visit to the Eiffel Tower, followed by a walk along the River Seine.

Afternoon

Lunch

Packed lunch by the Eiffel Tower.

france

Adventure activity sessions at the Château

(e.g. Trapeze & Archery).

Evening meal

Evening Entertainment e.g. Crêpe Evening.

26

Call 08703 800 237 or visit www.pgl.co.uk

All Day

Evening meal

A full day at the magical Disneyland Paris (packed lunch provided). There are two Disney parks to choose from: Walt Disney Studios ® Park, where the magic of Disney meets the magic of cinema, and Disneyland ® Park, where make-believe is real in five fairytale lands.

Evening Entertainment

e.g. mini-Olympics.

Monday Breakfast

Continental breakfast. Return travel to the UK (packed lunch provided).

© Disney

Arrive at PGL Château de Grande Romaine. Evening meal followed by orientation and evening entertainment programme e.g. Welcome Challenge.

Breakfast

© Disney

Friday

Sunday © Disney

Sample Itinerary


Š Disney

Call 08703 800 237 or visit www.pgl.co.uk

27


see the sights

château de grande romaine paris Our beautiful château is just 20 miles away from Paris and provides an ideal base to explore the city. With 70 acres of grounds to run around in and a heated outdoor swimming pool to enjoy, you’ll find it’s a welcoming place to relax after a busy day’s excursion. For groups looking to add that extra bit of magic to their trip, Disneyland® is a short 30 minute drive away.

Accommodation

Groups: En suite rooms with single and bunk beds sleep 4-8 Leaders: Twin en suite rooms with hot drink facilities

Activities

 abseiling  archery  climbing  low

level ropes courses  orienteering  team challenge  trapeze  zip wire Adventure activity sessions at the Château de Grande Romaine are available at a supplement of £7.50 per person per half-day session.

tre and For full details of this cen k/cgr o.u gl.c activities visit www.p

Facilities

Boules pitch Disco Floodlit basketball courts Full size and mini football pitches Games room Cinema room On-site activity bases Outdoor heated swimming pool (May-Sept) Spacious dining room Common room Leaders’ bar Leaders' lounge with Wi-Fi Tennis courts Shop Table Tennis Volleyball court

Calais A16 A16 A26

Marquise

Saint-Omer

Wimereux N42

Boulogne-sur-Mer A16

Close to central Paris and Disneyland

A15

A1

FRANCE

A14

PARIS

A13

A4 A103 A4

A86

Lésigny

A6

28

Call 08703 800 237 or visit www.pgl.co.uk


Call 08703 800 237 or visit www.pgl.co.uk

29


PGL is delighted to be an official partner of Girlguiding, a partnership which has already resulted in creating the popular Brownie Exclusive Weekends at PGL centres around the country.

Multi-Activity

Our Multi-Activity adventure weekends run throughout the year, offering you the flexibility to create adventure programmes to suit your needs; and with more than 50 activities and 16 centres to choose from you can give your group members the chance to engage in the decision making process, helping you choose the activities they want to do and where they would like to go.

Celebrate in style with PGL. We’re celebrating 100 years of Brownies in 2014 with 12 special activity weekends just for Brownies, at PGL centres around the UK.

BROWNIES & GUIDES

Developed in partnership with Girlguiding, each weekend will be packed with adventure activities, from climbing and abseiling to giant swing and zip wire, and there will be exclusive activities in the evenings which tie in with the Brownie programme.

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The Birthday Weekends are from £63+VAT per person, which includes full board accommodation for two nights, all adventure activities and instruction, evening entertainment, free places for Leaders (1:6) and insurance cover for you and your group.

Who can go?

Brownies and their Leaders in the ratio of six Brownies to one Leader. You will no longer need to hold a full Holiday Licence to bring your group to PGL; instead you will be able to complete the new “Going Away With” scheme through taking your girls to PGL.

Call 08703 800 237 or visit www.pgl.co.uk

Badges Activities andn contribute to

ca Activities at PGL nie badges: Guide and Brow ls For detai see uidingbadges pg www. l.co.uk/g

Exclusive Weekends 2014 Where and When PGL Centre

When

Price (ex. VAT)

14 - 16 Mar Winmarleigh Hall, Lancashire

28 - 30 Mar 4 - 6 Apr

£69

11 - 13 Apr 25 - 27 Apr

Little Canada, Isle of Wight Caythorpe Court, Lincolnshire

4 - 6 Apr 30 Aug - 1 Sep 11 - 13 Apr

£69 (includes FREE ferry)

£69 (tents £63)

Dalguise, Perthshire

11 - 13 Apr

Boreatton Park, Shropshire

16 - 18 May

£69 (tents £63)

30 May - 1 Jun

£75 (tents £69)

13 - 15 June

£69


Thanks for an absolutely brilliant weekend, the girls had a fantastic time and we’d love to come back again soon! 14th Burgess Hill Guides and Brownies

Call 08703 800 237 or visit www.pgl.co.uk

31


Introduce your Cubs and Scouts to new adventures and challenges with a PGL multiactivity course. It’s an action-packed adventure in the safe, secure and fully supported environment of a PGL centre. But don’t take our word for it. Here’s what Scout and Cub groups have to say about PGL:

“The easiest pack holiday in 40 years”

PGL provides all meals and activities so there’s no grocery shopping to do, no cooking, no washing up and no activities to organise. “Brill, the easiest pack holiday in 40 years” Ardrossan Scouts Leaders told us. Wheaton Aston Cubs visited Boreatton Park in Shropshire and they told us, “We have enjoyed all aspects of the weekend; staff have performed at a high level, quickly developing relationships to give confidence to try activities. Cub leaders were encouraged to join in with the children: we all achieved personal challenges. The food was lovely and there was plenty of choice.” Farnham Weysiders Cubs said, “All of it was excellent, but the wonderful activities we were given helped to make it such a great weekend”.

CUBS & SCOUTS

Awards and badges

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All activities are supervised by our highly trained staff and many sessions can contribute to achieving a range of Scout and Cub badges, for example; Climbing, Sailing, Canoeing, Dragon Boating, Circus Skills, Orienteering, Surfing, Map Reading, Information Technology, Outdoor Challenge and Nights Away, to name just a few. We also run sleepovers for Beaver Colonies; please call us for details.

Call 08703 800 237 or visit www.pgl.co.uk

Membership benefit

hted Once again PGL is delig to be working with s, Sainsbury’s Active Kid ut enabling cub and sco e Kids leaders to redeem Activ 25% off PGL to up vouchers and save e for further lin on UK adventures – see details.


Learning life skills while having fun and adventure in a safe and secure environment is part of what being a Cadet or Badger is all about.

Working in Partnership

PGL is delighted to be working in partnership with St John Ambulance, welcoming regional groups for activity weekends and national events at our centres. “ All instructors were enthusiastic and knowledgeable and took time with the wide range of age group - 10 - 17 year-olds. Safety messages were good. ” St John Ambulance Norfolk

Activities, Awards and Badges

Many of the activities you can take part in at PGL centres can contribute to the Super Badger Award, particularly the Adventure Badger and Active Badger programmes.

For fun and friendship, excitement, challenge and new experiences, why not take your Company or Section on a PGL adventure activity trip. We can tailor-make an activity programme to suit the requirements of you and your group. So, if you’re a Company or Section Leader, bring your group to PGL - many of you already do.

Activities and Badges

Several activities at PGL centres may be used in association with The Boys’ Brigade Discover Programme; activities such as Circus Skills, Canoeing, Raft Building, and Team Games. Outdoor activities may also provide topics in the Girls’ Brigade “Physical” category badge work.

Fun and Adventure

A trip to a PGL centre is a great way to learn new skills, have fun and develop team spirit and self-confidence. 3rd Renfrew Boys’ Brigade went to PGL Dalguise in Perthshire and told us, “ the activity weekend was great, having a PGL group leader (‘groupie’) was fantastic, it took the pressure off Leaders and made it a really easy weekend for us.“ GROUPS

“ We had three different groups of Boys’ Brigade; they had met before camp, but it was so good to see how they all got on with each other and helped each other. They have learned new social skills and learned to be part of a team and not just thinking of themselves. ” Kilsyth Junior Section Boys’ Brigade

Call 08703 800 237 or visit www.pgl.co.uk

33


faqs Q. Can a PGL course contribute towards badges and awards?

A. Yes, many PGL activities can contribute to the badges and awards run by uniformed groups; where appropriate, activity programmes can be tailored to meet some or all of the criteria required.

Q. Is my group fully insured or do I need separate insurance?

A. Extensive insurance cover is included in the cost of your trip and covers each child and adult for the whole period of the trip including travel to and from your chosen centre. It also covers all the adventure activities organised by PGL, plus Organiser Liability for up to ÂŁ5 million. Full details of the policy are available online at www.pgl.co.uk and will be sent with your booking confirmation.

Q. What are your staff-to-guest ratios during activity sessions?

A. Our staff-to-guest ratios range from 1:1 (abseiling) to 1:24 (ball sports) depending on the centre and environment where the activities take place. Full details of all staff-to-guest ratios are detailed in our Code of Practice.

Q. What if a member of my group can’t go on the trip? A. Once paid, deposits are not refundable; however they are

transferable if replacements can be found. Cancellation charges are detailed in our Terms and Conditions. If the cancellation falls within the terms of the insurance (e.g. illness or parental redundancy) it may be possible to make a claim.

Q. Do you have fire drills on centre?

A. On arrival all guests receive a fire safety briefing and are

shown emergency exits and meeting points as well as the evacuation procedures. A full fire drill including all children, teachers, party leaders and staff is available on request. For UK centres, a fire risk assessment has been completed for each centre, as required by law. Our centres are subject to inspection by the local fire officer. Each PGL centre is also subject to a regular detailed safety audit to ensure that standards are constantly maintained. Overseas centres are subject to local inspection.

Q. Can I cook my own food?

A. No. Full board accommodation is included in the cost of LEADER GUIDE

your trip. Our menus are designed to promote healthy eating and are freshly prepared on centre making the most of seasonal ingredients. Most special dietary requirements can be catered for if we are notified at the time of booking.

34

Q. Do you provide risk assessments?

A. Yes, risk assessments of each centre are frequently reviewed and cover all aspects of our operation including our centre facilities and activities. We produce a Code of Practice document which outlines our main policies. A summary of risk assessments is available on our website www.pgl.co.uk/ra

Call 08703 800 237 or visit www.pgl.co.uk


Q. Are PGL centres licensed?

A. As members of the British Activity Providers Association, all our

centres are subject to inspection by BAPA. This ensures our safety standards are subject to regular independent external audit even when they are outside the scope of the licensing authority. We are also subject to the Adventure Activities Licensing Authority regulations. These apply to certain activities and full details can be found in our Code of Practice www.pgl.co.uk/cop

Q. Are all your instructors qualified?

A. Where activities take place in an “open” environment, we adhere to

National Governing Body (NGB) guidelines on staff qualifications, staffto-guest ratios and operational procedures. Where activities take place in the “closed” environment of our centre grounds, instructors will hold an NGB qualification, or, in the absence of an appropriate award, will have received verified in-house training, or been assessed to the satisfaction of a person appropriately qualified with the relevant NGB. Our permanent, highly qualified senior staff are responsible for delivering in-house training and assessment, as well as setting up courses with appropriate NGBs.

Q. What happens in the event of an accident or illness of one of my party?

A. All participants are accompanied by, or have access to, at least

one person with a current nationally recognised first aid qualification. Each of our centres has a supervised sickbay and/or medical/first aid facility. We have established good relationships with local doctors, dentists and hospitals in proximity to all our centres. Our staff are aware of procedures to be followed in dealing with an accident or emergency, but they will liaise closely with you to ensure that we comply with your wishes. Records are kept of any accidents or incidents.

Q. Should participants be able to swim?

A. Swimming ability of all participants should be indicated at the

LEADER GUIDE

time of booking. Lifejackets or buoyancy aids are always worn for watersports, except body boarding and surfing sessions, where, if participants are able to swim 50 metres or more, they are not required to wear them. For all water based activities participants must be water confident in a lifejacket or buoyancy aid. Water confidence is defined as the ability to duck the head underwater, and also swim 15 metres in a lifejacket or buoyancy aid, confidently and without signs of panic. Party Leaders are advised to check that the PGL policy conforms to their Local Authority guidelines. At most centres alternative activities are available for participants who are not water confident.

PGL is a member of ABTA, which means our customers benefit from ABTA’s assistance and Code of Conduct. Many of the travel products we offer are protected in the event of the financial failure of the company so please ask us about the protection which applies to your booking.

Call 08703 800 237 or visit www.pgl.co.uk

35


my pgl

how to book step one

ource which My PGL is our online res ur booking yo or enables you to monit forms and d loa and access and down have we ce On useful information. oking bo al on isi ov processed your pr ail. em by er ist reg you will be able to

Contact us for a quote

Call us on 08703 800 237 for a competitive quote and to discuss your requirements. Alternatively, visit www.pgl.co.uk/quote for an online quote and we’ll contact you with prices and availability when it’s convenient for you.

step two

Make a no-obligation provisional booking

Call 08703 800 237 to make a no-obligation provisional booking and we will reserve accommodation at the centre of your choice. We will then send you a booking form and everything you need to proceed with your booking.

step three

Advertise your trip

We will send you a provisional booking pack containing your booking form, useful information and promotional material including: Leader Guide - packed with useful information, including how to proceed with your booking. Information Booklets - giving parents and group members information about the trip including what to pack, details of insurance cover and a sample itinerary.

step four

Confirm your booking

Return your completed booking form along with the deposits (see opposite). Although deposits are not refundable they can be transferred to another group member if a replacement is found.

LEADER GUIDE

pgl takes care of the rest

36

Our friendly customer support team at our Head Office is on hand to offer any assistance you may require and answer any questions you may have.

Call 08703 800 237 or visit www.pgl.co.uk

DEPOSITS Duration 2 nights 3 nights 4 nights or more

Deposit £15 + VAT £20 + VAT £25 + VAT

PARIS AND DISNEYLAND® PARIS Method of Travel Deposit Coach £35 Air £75 An interim payment is required for France.

All amounts are payable per paying passenger. The final balance is payable 8 weeks prior to departure. As soon as we have received your final balance and party information, we will forward your final travel details, itinerary and luggage labels. DISNEYLAND TICKETS For a Disney standard ticket (1 day 1 park) please add £24 per child. Adult tickets are free of charge in the ratio of 1:10. For additional adult tickets please add £32.50 per person. Other ticket types are available, please call for details.


what’s included in the uk

in paris

‣ Full board accommodation as described ‣ Daily programme of adventure activities ‣ Activity instruction and supervision including specialist equipment ‣ Supervised evening entertainment programme ‣ PGL staff support during your stay ‣ Generous free places for Group Leaders and accompanying adults in the ratio of 1:8 full fare paying passengers (except Big Brownie Birthday weekends where the ratio is 1:6) ‣ Substantial discounts for Group Leaders’ family members ‣ Support material to help you promote your trip ‣ Extensive insurance cover for resident UK groups ‣ PGL is a member of ABTA which means our customers benefit from ABTA’s assistance and Code of Conduct.

As the UK plus: ‣ Door-to-door transport from mainland Britain - executive coach travel and Dover/Folkestone to Calais ferry crossing, including road tolls and taxes ‣ Use of coach throughout your stay, subject to EU drivers’ regulations ‣ PGL excursion notes and itinerary booking service ‣ All bedding ‣ 24-hour PGL telephone helpline whilst travelling ‣ VAT on Tour Operator’s Margins (TOMS) Groups wishing to travel to Paris by air or Eurostar – please contact us.

what is extra?

‣ Entrance fees for excursions ‣ Meals en route to the centre ‣ Spending money ‣ Passport fees ‣ Western routes and other ferry crossings (subject to availability) ‣ Activities at Château de Grande Romaine (£7.50 per person per half-day session)

‣ Travel to and from the centre ‣ Meals en route to the centre ‣ Bedding* ‣ Spending money

what is extra in paris?

*Most groups prefer to bring their own bedding (duvet/sleeping bag and pillow); however, bedding is available at a supplement of £9+VAT per person. At all centres bedding is provided for adults and a fitted sheet is provided on every bed for guests.

2014 prices

Centres in England and Wales Departures on or between

6 May - 23 May - 2 Jun 22 May 1 Jun 20 Jul

£69+VAT £79+VAT £144+VAT £199+VAT

£89+VAT £99+VAT £99+VAT £119+VAT £189+VAT n/a £224+VAT n/a

£89+VAT £124+VAT £104+VAT £144+VAT £194+VAT n/a £239+VAT n/a

£99+VAT £109+VAT £109+VAT £124+VAT £194+VAT n/a £264+VAT n/a

£74+VAT £89+VAT £69+VAT £84+VAT £99+VAT £79+VAT £154+VAT n/a £144+VAT £214+VAT n/a £199+VAT

3 days 4 days 5 days 8 days

£59+VAT £69+VAT £134+VAT £189+VAT

£84+VAT £89+VAT £94+VAT £109+VAT £179+VAT n/a £219+VAT n/a

£84+VAT £114+VAT £99+VAT £134+VAT £189+VAT n/a £229+VAT n/a

£89+VAT £99+VAT £99+VAT £114+VAT £184+VAT n/a £254+VAT n/a

£64+VAT £79+VAT £59+VAT £74+VAT £89+VAT £69+VAT £144+VAT n/a £134+VAT £204+VAT n/a £189+VAT

3 days 4 days 5 days 8 days

n/a n/a n/a n/a

£64+VAT £89+VAT £89+VAT £119+VAT £149+VAT n/a £199+VAT n/a

£64+VAT £79+VAT £49+VAT £89+VAT £99+VAT £59+VAT £154+VAT n/a £124+VAT £219+VAT n/a £179+VAT

3 days 4 days 5 days 8 days

3 Feb 17 Apr £59+VAT £69+VAT £134+VAT £189+VAT

27 Jun 28 Aug £89+VAT £99+VAT £184+VAT £254+VAT

10 Oct 31 Dec £59+VAT £69+VAT £134+VAT £189+VAT

Departures on or between

n/a n/a n/a n/a

n/a n/a n/a n/a

18 Apr - 4 May 3 May 26 Jun £84+VAT £114+VAT £94+VAT £134+VAT £179+VAT n/a £219+VAT n/a

29 Aug 9 Oct £84+VAT £94+VAT £179+VAT £219+VAT

Château de Grande Romaine, Paris Prices based on 35 paying passengers Departures on or between Weekend (Fri - Mon) Midweek (Mon- Fri)

21 Jul - 22 Aug - 25 Aug - 12 Sept - 24 Oct 21 Aug 24 Aug 11 Sept 23 Oct 28 Nov

3 days 4 days 5 days 8 days

Centres in Scotland Fri-Sun (2 nights) Fri-Mon (3 nights) Mon-Fri (4 nights) Sat-Sat (7 nights)

18 Apr 5 May

4 days 5 days

1 Jan 2 Mar £174 £206

3 Mar 13 Apr £213 £260

14 Apr - 28 Apr - 12 May - 26 May - 9 Jun 27 Apr 11 May 25 May 8 Jun 25 Jul £227 £291 £305 £305 £336 £297 £397 £424 £424 £460

n/a n/a n/a n/a

n/a n/a n/a n/a LEADER GUIDE

En suite Accomodation Fri-Sun (2 nights) Fri-Mon (3 nights) Mon-Fri (4 nights) Sat-Sat (7 nights) Indoor Accommodation Fri-Sun (2 nights) Fri-Mon (3 nights) Mon-Fri (4 nights) Sat-Sat (7 nights) Tented Accommodation Fri-Sun (2 nights) Fri-Mon (3 nights) Mon-Fri (4 nights) Sat-Sat (7 nights)

3 Feb 17 Apr

UK Prices are per person and based on a minimum group size of 8.

26 Jul - 25 Aug - 29 Sep - 03 Nov 24 Aug 28 Sep 2 Nov 31 Dec £244 £223 £243 £217 £325 £284 £310 £272

Call 08703 800 237 or visit www.pgl.co.uk

37


terms & conditions

Please take the time to read the following conditions carefully. They are the basis for the contract between us and will assist you with your future plans.

LEADER GUIDE

1. CONTRACT For bookings to UK centres and to overseas centres by coach, the contract is with PGL Travel Ltd, ABTA bonded member V2683. For air groups the contract is with PGL Air Travel Ltd which is protected by the Civil Aviation Authority under ATOL 4630. The registered office for both companies is at Alton Court, Penyard Lane, Ross-on-Wye, Herefordshire, HR9 5GL. PGL Travel Ltd is a Member of ABTA with membership number V2683. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ Tel: 020 3117 0500 or www.abta.com. A contract will only exist when we have received the required deposit and have acknowledged receipt of your completed form by the issue of our booking confirmation. The person signing the booking form accepts the following conditions on behalf of all party members and will be our sole point of contact for correspondence. The contract between us is governed by the Law of England and Wales and any dispute will be dealt with under the exclusive jurisdiction of the Courts of England and Wales, except if you live in Scotland, when you may choose to have the contract governed by the laws of Scotland, and any dispute dealt with in the Scottish Courts.

38

2. FINANCIAL SECURITY For bookings to UK centres and to overseas centres by coach, PGL Travel Ltd holds a bond with ABTA. This arrangement means your money will be refunded or you will be brought back to the UK (where your contracted arrangements include return travel to the UK) if already abroad in the unlikely event of our being unable to provide your holiday due to our insolvency. PGL Air Travel Limited holds an Air Travel Organiser’s Licence issued by the Civil Aviation Authority (CAA) (ATOL number 4630). This means the bookings inclusive of air travel are ATOL protected. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).For further information, visit the ATOL website at www.atol.org. uk. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services

listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us (or your credit card issuer where applicable).You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. 3. DEPOSITS Before a booking can be considered firm, the Party Leader must sign our booking form and forward the deposit for each paying member of the party as defined on page 36. This deposit is not refundable, unless under the terms of our insurance cover. Please make cheques payable to PGL Travel Ltd. or PGL Air Travel Ltd. if travelling by air. For UK schools and groups, insurance cover is included and commences when the deposit payment is received. Insurance cover can be arranged for nonUK schools and groups at a supplement. 4. PAYMENT The final balance must be settled no later than 8 weeks prior to your course or by return of post where receipt of invoice is within 8 weeks. If the final balance is not received by the due dates, this will be a breach of the contract between us, entitling us to treat the booking as cancelled by you. In these circumstances, the contract between us will remain in force until you receive our written advice and cancellation invoice.

the right to amend our published price bands. The exchange rate used for overseas courses and quoted below was published in “The Financial Times” on 02 May 2013, £1 = 1.1866 Euros. All prices for UK courses and overseas trips by coach are guaranteed against any surcharge, except changes in the rate of VAT, subject to payments being received by the due dates. If payments are not received by the due dates, your course may be subject to surcharges on currency, unforeseen increases in transportation costs and seaport charges, in addition to any surcharges resulting from governmental action. For tours by air, prices and flight details (if information has been released by airlines) will be confirmed at the time of making a provisional booking, but are subject to a surcharge on the following items: currency, government action, VAT, enforced increases in labour costs, aircraft fuel, overflying charges, airport charges and increases in air fares. In all cases where a surcharge is applicable we will absorb an amount equal to 2% of the tour price, excluding any insurance premium, amendment fees and changes in VAT. Only amounts in excess of 2% will be surcharged with a £1 per person administration charge. If this means paying more than 10% of the course price you will be entitled to cancel the course plus a full refund of all money paid (minus insurance premiums and any amendment fees incurred). Should you wish to cancel because of this, you must exercise your right to do so within 14 days from the issue date printed on the surcharge advice. You will be notified up to 30 days prior to departure if a surcharge is due on your course.

5. CANCELLATION In the event of cancellation by a paying member more than 8 weeks before your course, the deposit may be transferred to a substitute member. However, if this is not possible, then the deposit will be retained by us. For cancellations made less than 8 weeks prior to your course, the payments made may be transferred to a substitute member but we reserve the right to charge an administration fee of £25, plus any direct costs incurred. For air tours, cancellation charges may apply in accordance with section 7b and the individual airline policy. However, if a transfer is not possible, please write to us immediately giving full details. The cancellation will be subject to the following charges: - 56-29 days before your course: 60% - 28-15 days before your course: 80% - 14 days or less before your course: 100% The date of effective cancellation is calculated on the day of receipt of written advice. If any cancellation brings the number of group members below the minimum number required to qualify for a particular price, then the price will be adjusted accordingly. Please note that cancellation charges may be reclaimed, via insurance, provided that the cancellation occurs within the terms of the policy e.g. necessary cancellation due to injury or illness of the party member or parent or parental redundancy, etc.

7. ALTERATIONS & AMENDMENTS BY YOU Should you wish to make any changes to your confirmed booking, you must notify us in writing as soon as possible. Where we can meet your request, a fee of £25 per amendment will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers in making the change. a) On courses by coach, additions to your party are usually possible at any time right up to the day prior to travel. However you must always check with us first by telephoning 08703 800 237. If any addition is made within 8 weeks of departure we reserve the right to charge an administration fee of £25 per amendment. b) For courses by air it is the party leader’s responsibility to ensure that all names are given in full and exactly as shown on the individuals’ passport. This information is often required at an early stage of booking and some airlines may not permit name changes. Most however will treat name changes as cancellations and charge accordingly. We will pass these charges on to you. Once tickets have been issued or in the case of low cost carriers once names have been received, airlines will usually charge the full cost of the flight if a name is changed. If your final balance is overdue at the time of requesting this change this also must be paid in full before the change can be made.

6. PRICE INFORMATION Our prices are published in good faith, based on the current academic year. If amendments to term dates result in changes to peak dates in 2014, we reserve

8. IF WE ARE FORCED TO CHANGE THINGS The arrangements announced in this brochure or price list or website or when quoted to you are given in good faith. Occasionally we have to

Call 08703 800 237 or visit www.pgl.co.uk

make changes and we reserve the right to do so at any time. Most changes will be minor and all will be advised at the earliest possible date. In the unlikely event of it proving necessary to alter significantly or cancel your course, we will offer a suitable alternative if available or 100% refund (within 14 clear days) if we are not able, in our opinion, to offer an alternative that is sufficiently comparable. Compensation will be paid as below, per full fare paying passenger, if we have to make a major change to your course within eight weeks of commencement, unless the change is due to circumstances beyond our reasonable control, including but not limited to war, the threat of war, riot, civil strife, actual or threatened terrorist activity, act of God, industrial dispute, governmental action, epidemic, disease, adverse weather or natural or nuclear disaster: - 56-29 days: 10% of course price per person - 28-15 days: 15% of course price per person - 14 days or less: 25% of course price per person 9. TRAVEL TICKETS & VOUCHERS These are valid in conjunction with the particular travel arrangements booked and the route specified. No refund can be made for lost, mislaid, unused, unendorsed or expired tickets, coupons or vouchers. Any details given are provisional and do not commit any airline mentioned to providing a service. 10. LIABILITY We will only accept responsibility for any personal illness, injury or death which results from the negligent (as the word is understood in English law) acts or omissions of any servant or agent, or any supplier working on our behalf in the provision of services or facilities to you and whilst acting within the scope of their employment. We will also accept responsibility for those elements of the course arrangements which are under our direct control and for the acts and/or omissions of our employees, agents, sub-contractors and suppliers. We can only be liable for the provision of special requests where we have confirmed their availability in writing beforehand. Please note, however, that we do not accept liability for any air or sea carriers whose individual conditions of carriage apply and are often subject to international agreements. We cannot be held responsible for the loss of enjoyment or additional expenses due to delays or changes in any travel arrangements or other services which are caused by circumstances amounting to force majeure such as war, the threat of war, riot, civil strife, industrial dispute, actual or threatened terrorist activity, act of God, industrial dispute, governmental action, epidemic, disease, adverse weather or natural or nuclear disaster: Our liability in all cases (except those involving illness, injury or death) is limited to 50% of the invoiced tour value per passenger in addition to a full refund. We cannot be held responsible for the failure or inability of any equipment or computer programme to recognise or correctly to interpret or process any date as the true or correct date, or to continue to function correctly beyond that date. Should you or any member of your party have the misfortune to suffer illness, injury or death during the period of your course arising out of an activity which does not form part of the arrangements made by us, we shall, where


11. COMPLAINTS PROCEDURE If there is any problem with your course, we want to be the first to hear about it. It is essential that you contact your centre manager as soon as possible so that we can try to rectify the situation on the spot. In the unlikely event that the matter remains unresolved, please write to us immediately on your return and we will do our utmost to find a satisfactory solution. Notice in writing of any claim or dispute must be received by us within 28 days of the date on which the course ended. If any dispute on a course booked with PGL Travel Limited cannot be amicably settled, it may be possible to refer it to arbitration under a special scheme arranged by the Institute of Arbitration in conjunction with the Association of British Travel Agents. This scheme provides for a simple and inexpensive method of arbitration on documents alone, with a restricted liability on a customer in respect of costs. The scheme does not apply to claims for an amount greater than £5,000 per person. There is also a limit of £25,000 per booking form. Neither does it apply to claims which are solely or mainly in respect of physical injury or illness or the consequences of such injury or illness, except for small compensation claims for minor injury or illness subject to a limit of £1,000 per person. Application for arbitration must be made within 9 months of return from the tour. Further details can be supplied by ABTA on request. 12. PERSONAL PROPERTY Your personal property, including baggage, is your own responsibility at all times, unless any loss or damage is due to our negligence or failure to carry out our responsibility. 13. SUPERVISION Adults accompanying the party agree to act ‘in loco parentis’ at all times and will adequately supervise all members of the party. Where applicable, this responsibility is delegated to PGL centre staff e.g. for activity sessions. It is the Party Leader’s responsibility to ensure that: a) No group member under 18 consumes alcoholic beverages without prior written consent of the parent/guardian. b) No group member smokes on coaches, in any accommodation, in any smoke free places or behaves in any other way which may cause a fire hazard. c) All group members wear the lap belts provided for all journeys by coach. (Not always applicable to coaches sourced overseas) d) No group member breaks a UK or local law. These matters must be discussed with your group prior to your course. If further details are required, please ask for a copy of the UK or overseas Centres ‘Code of Practice’ which includes a copy of our ‘Code of Conduct’ as well as a clarification of responsibilities for the supervision of visiting groups. 14. TRAVEL ARRANGEMENTS Length of Course In brochure descriptions, PGL considers Day 1 as the day of arrival at UK centres and the day of departure from the UK port/airport for overseas courses. The final day is the departure day from UK centres and the arrival back at UK port/airport for overseas courses. For groups which have a long journey to and from the UK centre, port or airport, such as groups from the North of England, Scotland and Northern Ireland, the actual number of days involved overall may be greater than the advertised tour length. Coach Travel For overseas courses, return coach travel from point of departure to centre is included for groupssubject to minimum numbers. Some supplements may also apply to groups travelling from the far north of Scotland. Coach travel is an optional extra

for UK courses. We use reliable operators offering modern, comfortable coaches with excellent back-up and breakdown cover. Our coach contract for all tour departures stipulates post 2006 vehicles in compliance with strict UK and EU Coaching Regulations including R66 roll-over protection. Coaches used on transfers to airports or UK centres are contracted to be no more than 10 years old. Please note the following details: a) Use of coach: At overseas centres your coach is available to carry out your own choice of local visits and excursions, subject to EU drivers’ hours regulations. Please note, groups will be unable to use their coach on the afternoon of arrival in resort or on the morning of the day of departure from centre. b) Drivers’ hours: All itineraries are agreed with coach companies prior to departure and adhere to strict EU driving regulations. All British coaches we use must be fitted with a tachograph to monitor driver hours. c) Seat Belts in Coaches: By law, all British coaches transporting young people under 16 years of age are required to be fitted with lap belts. Coaches contracted by PGL will conform to this requirement. The Party Leader and other accompanying adults are responsible for ensuring that the lap belts are worn at all times during coach travel. Please note that coaches hired locally on the Continent are not yet subject to the same legislation. d) Cross-Channel Arrangements: All cross-Channel arrangements are based on short-sea car ferry services or the Eurotunnel service (if requested) and are subject to availability. Unless instructed otherwise, we will book the most convenient crossing available for your group. Air Travel Flights booked may be operated by either a charter or scheduled service of a major airline. Flights will be in economy class. All overseas transfers are included; however transfers from point of departure to a UK airport are not included but we will be happy to provide a competitive quote. Please note that: In accordance with EU Directive (EC) No. 2111/2005, Article 9, we are required to bring to your attention the existence of a ‘Community List’ which contains details on air carriers that are subject to an operating ban within the EU Community. Please refer to http://ec.europa.eu/ transport/ air-ban/list_en.htm In accordance with EU Regulations we are required to advise you of the carrier or, if the carrier is not known, the likely carrier that will operate your flight at the time of booking. Where we are only able to inform you of the likely carrier at the time of booking, we shall inform you of the identity of the actual carrier as soon as we become aware of this. The UK departure airport, overseas arrival airport, carrier and flight timings shown in this brochure, on our website or in any other promotional material and detailed on your Booking Confirmation are for guidance only and are subject to alteration and confirmation. The latest route, timings and carrier will be shown on your tickets which will be despatched to you approximately two weeks before departure. You must accordingly check your tickets very carefully immediately on receipt to ensure you have the correct route, flight times and carrier. It is possible that UK departure airport, overseas arrival airport, carrier and/or flight times may be changed even after tickets have been despatched - we will contact you as soon as possible if this occurs. Any change in UK departure airport, overseas arrival airport, the identity of the carrier, flight timings, and/ or aircraft type (if given) will not entitle you to cancel or change other arrangements without paying our normal charges except where specified in these conditions. If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation and/or another remedy from the airline under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004, you must pursue the airline for any compensation due to you. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to

compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. This includes any disappointment, distress, inconvenience or effect on any other arrangements. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airline’s obligations under the Denied Boarding Regulations. If, for any reason, you do not claim against the airline and make a claim for compensation or any other sum from us, you must, at the time of payment of any compensation or other sum to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. If your airline does not comply with these rules you should complain to the Air Transport Users’ Council on 020 7240 6061 or via their website at www.auc.org.uk. Groups Travelling from Outside Mainland Britain For parties from Northern Ireland and other offshore locations inclusive arrangements start at the appropriate UK mainland port/airport. If the tour starts at a port/airport other than in the UK, a supplement may be payable for additional transport arrangements. Timings and Itineraries All itineraries, journey times, timings of ferry crossings/routes specified are given as guidance only and may be subject to change upon final confirmation. Excursions Please note that excursions are an optional extra on UK courses unless specifically included in your itinerary. Excursions are an integral part of the course at some overseas centres. An information pack about your overseas centre containing detailed information on all places of interest will be sent after confirmation of your booking. All you need to do is select the local visits and excursions you would like to make and we will contact each place of interest on your behalf. There is no administrative charge whatsoever for this service. Entrance fees to places of interest are payable in local currency by you on arrival at that visit unless otherwise stated. Where payment has been made in advance by PGL on your behalf for a visit, guided visit or excursion, we cannot refund any monies to the group for nonattendance or cancellation of the visit. The prices we provide for visits and excursions are correct at the time of printing and we cannot accept responsibility for price changes without notification prior to departure. All visits and excursions to places of interest are subject to availability. Where a visit is not possible, every effort will be made to find an alternative. Visits are made on the terms and conditions advertised by the place of interest for which PGL can accept no liability, unless payment is made by ourselves as an integral part of your course. Please note that your chosen itinerary is subject to EU drivers’ hours regulations. 15. PASSPORTS & VISAS The Party Leader is entirely responsible for the completion of passport formalities and other personal arrangements which may be necessary such as visas for non-British citizens. Collective & Individual Passports For information concerning individual and collective passports please visit the Home Office Identity and Passport Service website http://www.ips.gov.uk/passport. The destinations featured in this brochure do not currently require British citizens to hold a visa. NonBritish passport holders are advised to check with the relevant Consulate/s with regard to individual visa requirements. Collective Passports for group members aged 17 years or under are currently accepted by all the countries we visit. 16. HEALTH MATTERS The Party Leader signing the Booking Form is entirely responsible for passing on any health

requirement information to other party members. Party Leaders may wish to refer to the Department of Health leaflet T7.1 ‘Health Advice for Travellers’ which offers health information for all destinations. Copies are available from Post Offices nationwide. Although PGL’s extensive insurance covers the cost of emergency medical treatment abroad, we would still recommend that all party members travelling within the EU have a valid EHIC. 17. SPECIAL REQUESTS Any special requests must be clearly notified to us in writing. We do our best to meet any special requests made by you and ensure that these are forwarded to the appropriate persons. We cannot guarantee, however, that special requests will be fulfilled and failure to do so does not constitute a breach of contract. Special requests will only be held to form part of the contract between you and the Company when they have been confirmed in writing to be guaranteed by the Company. 18. AGES & ADDITIONAL ADULTS a) Prices are valid for group members aged up to 18 years on the day of departure unless otherwise specified. Group members over 18 may be required to pay a small supplement. Details of supplements are available on request. b) Accompanying adults over and above the free place allowance may join the course at a supplementary charge, subject to availability of accommodation. c) PGL reserves the right to re-cost the course if more than 30% of the party is aged 21 years and over. 19. ADDITIONAL REQUIREMENTS We are continually working to enable all young people to enjoy the many benefits of our courses and tours. If members of your party have additional requirements, relating for example to disability, culture, diet etc, please provide full details at the time of booking. We will be pleased to undertake a fair assessment of service provision and identify appropriate resources with reference to such considerations as access, successful participation and health and safety. 20. DATA PROTECTION We have measures in place to protect the personal booking information held by us. The contact details supplied, including postal address, telephone and email address, will only be used to fulfil course/tour administration and to communicate details of PGL’s products and services. The personal information supplied about party members will only be used to allow our employees, agents, subcontractors and suppliers to provide the promised service to our normal high standards. 21. VAT We can only issue a VAT invoice for courses at our UK centres. Courses overseas fall within the Tour Operators Margin Scheme (TOMS), and therefore it is not possible to issue a VAT invoice. 22. PHOTOGRAPHY We occasionally take pictures/video for PGL promotional purposes, including (but not limited to) online, printed material and press releases. If any member of your group wishes NOT to appear in any such photography/video please let us know in writing prior to your course, and once at centre ensure that the PGL Group Leader with you is also made aware of any such restrictions. 23. MARKETING PGL may use your written feedback in promotional materials whether it reaches us in letters or on our feedback forms. If you do not wish to be quoted, please could you inform us on any written material you send us. 24. BROCHURE INFORMATION The information contained in this brochure is accurate and correct as far as can be reasonably ascertained on the publication date, September 2013. If we ascertain ourselves or are notified of any subsequent changes to the details contained herein, we will advise you as soon as is reasonably possible.

Call 08703 800 237 or visit www.pgl.co.uk

LEADER GUIDE

appropriate, give you every help that we can by way of initial assistance, including initial legal costs associated therewith, up to a maximum value of £5,000 per booking form. You must request such assistance within 90 days from the date of the misadventure and in the event of there being a successful claim for costs against a third party or there being suitable insurance policies in force, the costs incurred by us shall be recoverable from you.

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we are pgl

We give young people the freedom to be the best they can be. We inspire confidence to realise their full potential. We push limits to achieve great things and reach the unreachable. We listen and learn new ways to be better. We place adventure at the heart of everything we do. We help the journey of self-discovery. We create life-enriching adventures for memories that last a lifetime. And we’ve been doing so since 1957.

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PGL Travel Ltd. Alton Court, Penyard Lane, Ross-on-Wye, Herefordshire HR9 5GL Tel: 08703 800 237 Fax: 0844 371 1221 Email: groups@pgl.co.uk Web: www.pgl.co.uk Registered in England No 1191534

13016

ABTA No.V2683


2014 PGL Outdoor Education for Uniform Groups Brochure