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GRBASMH – BILLING AND CASHIER OFFICE SERVICES

2011

SERVICE:

Billing and Cashiering

ABOUT THE SERVICE:

Caters to all paying patients of different department of Governor Roque B. Ablan Sr. Memorial Hospital

SERVICE COVERAGE:

In-Patient Out-Patient

CONTACT PERSONS:

Ruby B. Ancheta, Cashier II Susan G. Gonzales, Clerk III Nora B. Malvar, Clerk II Miljoy Falmarin, Billing Clerk Theresa Lyn Francisco, Billing Clerk Haidee Agcaoili, Billing Clerk Ruth Antonio, Billing Clerk Naida Calventas, Billing Clerk

REQUIREMENT:

Discharge clearance/Charge slips

SERVICE SCHEDULE:

Open 24 hours including Saturdays, Sundays and Holidays

HOW TO AVAIL OF THE SERVICE STEP

WHAT THE CLIENT DOES

WHAT THE OFFICE DOES

1. For In-Patients: 1 a. Pay Patients – The patient presents 2 copies of discharge Verifies discharge clearance if duly signed by the different cost Non-Philhealth clearance form to the billing section for centers. Computes the billing for room and board, laboratory, xcomputation. ray, medicines, supplies used and others supported by charge slips submitted by different cost centers. (In accordance with Provincial Revenue Code) Collects payment and issues official receipt to patient.

DURATION OF ACTIVITY 3 – 5 minutes


GRBASMH – BILLING AND CASHIER OFFICE SERVICES Pays bill and receives official receipt.

2011

Issues gate pass and one copy of discharge clearance and instructs him/her to give the said clearance to the nurse on duty and the gate pass to the guard on duty for for release

Client submits discharge clearance to the nurse on duty and gate pass to the Guard on duty 1 b. Philhealth Presents 2 copies of discharge clearance Computes the bill and instructs the patient to submit Philhealth Members/ form to the billing section for papers with the billing statement to the Philhealth section wherein Dependents – Pay computation. Philhealth clerk fills up the PhilHealth benefits on the billing Patients statement.

3 – 5 minutes

Collects payment in excess of PhilHealth benefits if there is any and issues official receipts. Issues gate pass and one copy of discharge clearance for release Submits Medicare papers to the Philhealth section Returns to billing section and pays fees in excess of Philhealth benefits if there is any and receives official receipts. 1 c. Philhealth Presents discharge clearance form to Computes the bill and instructs the patient to submit Philhealth Members/ billing section for computation. papers together with the billing statement to the Philhealth section Dependents - Charity wherein Philhealth clerk fills up the Philhealth benefits on the Patients Submits Medicare Papers to Philhealth billing statement. section. If there is an excess over Philhealth benefit, Billing clerk instructs the patient to go back to Medical Social Worker for reassessment. Returns to billing section. Payment of excess depends upon the assessment/evaluation/ classification of the Medical Social Worker

3 – 5 mins


GRBASMH – BILLING AND CASHIER OFFICE SERVICES

2011

Issues gate pass and one copy of discharge clearance for release Returns to billing section . 1d. Patients with Patient gets promissory/ guarantor slip incomplete PHIC papers

1e. For Senior Citizens who stays at:  Semi-private, private, suite room-NonPhilhealth

Informs the patient that the guarantor must be an employee of the hospital so that if he fails to submit complete Philhealth papers on the date promised the guarantor will be liable.

Evaluates guarantor if eligible, if so, gate pass and one copy of discharge clearance will be issued to the patient for release Submits a photocopy of his/her national 20 percent discount on the total bill is granted ID Card issued by the OSCA- (Sr. Citizen ID Card)

3 – 5 mins

3

minutes

2

minutes

Submits a photocopy of his/her Senior Citizen ID card FREE hospital services

Charity Wards 2. For OUTPATIENT (OPD) For every Presents 3 copies of charge slip issued for examination rendered payment of the corresponding to patient such as X- examination performed ray, laboratory, CT Scan, Ultrasoundand use of hospital facilities e.g dressings, syringes, nebulizer or even use of oxygen, the ancilliary personnel issues charge slips to patient

The Billing clerk issues official receipt based on the acrual bill of the patient, the triplicate copy of the issued charge slip will remain in hand by the patient to be given back to the cost centers concerned for the release of the results of examination performed (e.g lab exams, X-ray and others)

Hosptial - Billing and Cashiering  
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