out member profiles or welcoming new members to the community on a monthly basis. Use volunteer tools to set time frames and different ways of filling these microvolunteering tasks depending on each opportunity. For unanswered questions, curate a list and post each question as a separate opportunity. Accept between one and three volunteers for each question, and auto-approve applicants to cut down on manual work. For welcoming new members, post a term-based opportunity. A member could volunteer to welcome new members when they post in a welcome thread or send a personal welcome email to all new members for a month. After that month, reopen the opportunity and find another volunteer. Make the most of the tools already available Be creative with the software and how it is used. There are workarounds and new ways to use even the most basic tools that will ultimately make the job easier and save the organization some much-needed dollars.
Think about what the organization needs to accomplish – and the functionality needed to be successful. What are some pain points for each department and what are the goals? Do volunteer tools have the functionality to meet those needs? Chances are that many more ways will be found to use volunteer tools and other software to solve current problems without spending extra time and money. F This article was reprinted with permission from Higher Logic. Higher Logic is an industry leader in cloudbased engagement platforms. Its data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial web visit to renewal and ongoing engagement, Higher Logic helps track and manage interactions along each stage of the digital customer experience. For more information, visit www.higherlogic.com.
Don’t miss out – subscribe now! KSAE Association & Meetings is the official magazine of the Kansas Society of Association Executives. The magazine – which is available in print and as a digital edition – includes intriguing articles and news on conferences, meetings and association management that affect Kansas-based associations and other nonprofit organizations in the region. petersonpublications.com/KSAE
www.ksaenet.org
KSAE Magazine • Spring 2020 |
35