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Peterborough Wellbeing Service

‘People are at the heart of PWS’

Our free service to help you in times of need. Ask for Jan on

01733 342683

in association with

Working with our partners, and with 30 years’ experience across our community, we are often the first port of call and able to point people in the right direction for a range of services and supplies including: Short term support if someone is poorly l Support after leaving hospital l Carers support l Replacement radiators, energy advice l ‘Handy Person’ support l Support for people who have experienced a recent death of a loved one l Support for people who have brain injuries and strokes l Support for physically disabled people and their carers including access to sports facilities l Support for people with poor hearing and eyesight l Support for people with mental health issues l Nutrition and exercise classes l Volunteer opportunities l Befriending and social interaction through community groups, sitting service l Support for carers and their families l Safety, security and access to your home l Managing finances l Cleaning and gardening



Most services are available free, but some services may be charged.

For further information about Peterborough Council for Voluntary Service and the services we provide, visit our website at or call 01733 342683

Case Study 1 Mrs Redman is an older lady who lives in rented accommodation and is feeling lonely and has no visitors. She has gained weight and has poor mobility. The chair she uses is broken and unable to support her. She would like to move home because she is unable to get to the downstairs toilet and shower.

Our service found three thousand pounds for a new customised chair that is comfortable and supportive and meets her needs. Here are some of our partners:

Case Study 2 Mr Hussain is 22 years old and is physically disabled. He does not have use of his lower limbs, but would like to get out of the house more and be involved in sports and leisure activities. Our partners spoke with Mr.H, and facilitated archery, boccia, hand cycling, inclusive skating and sledge hockey. Mr Hussain has tried each of them. As a result he has become more active, is meeting new people and his level of depression has improved. The cost of each session is only ÂŁ2.

Case Studies

Our partners provided a befriender to regularly visit her in her home to have a chat and make a cup of tea. She was assessed for new housing and accepted, and is currently looking at moving to a more suitable home.

Case Study 3. Mr and Mrs Goodrick live in their own home and have a low income. She has just come out of hospital after a fall and has asthma and osteoarthritis, cared for by her husband who rarely gets out. Their electricity and energy costs are high and the home is draughty, badly insulated and has old, rucked carpets. They suspect that one of their walls is damp but know it would be costly to repair. Our partners arranged for someone to meet her when she left hospital and to provide basic shopping.

A volunteer now visits to allow Mr Goodrick to get out to do their shopping. We found a Local Energy Advisor to assess their needs and arranged a free home visit. They have been provided with cost saving LED light bulbs, repairs to their radiators and a new boiler. They had help to move to a new energy provider, and their bills have reduced by ÂŁ150 a year. Their carpets have been straightened and the damp wall has been repaired. As a carer, Mr Goodrick was able to have his benefits assessed, their income has increased and he is eligible to take a complimentary break. Their home is now warm, their quality of life is improved, and all of this was free of charge to Mr and Mrs Goodrick!

Peterborough Council for Voluntary Services

Celebrating 30 years supporting the voluntary sector in Peterborough

Bringing ideas and people together Telephone 01733 342683

The case studies are examples of a range of current support being delivered and may not exactly reflect specific individual cases. Some benefits described are offered subject to eligibility.

Peterborough Wellbeing Service leaflet  
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