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Business Excellence Awards October 17th, 2012



weeknights @ 6 & 11


Bravo! Bell is proud to sponsor the Greater Peterborough Chamber of Commerce Business Excellence Awards. Congratulations to all of tonight's nominees and winners.


In recognition of a small business (fewer than 50 employees) showing excellence in some or all of the following categories: new or innovative product or service, quality of merchandise/ customer service, job creation, growth potential, market served and community involvement. SPONSORED BY THE VENUE

Lakeshore Designs In 2002, Angela Jones began a small decor business in Bobcaygeon. A few years later, she saw potential for growth, and moved the business to downtown Peterborough. Now Lakeshore Designs boasts a showroom and design studio on George Street. They continue to grow each year, obtaining more high profile clients - from Carrie Underwood to Mark Savard, and most recently Sir Elton John. What began as a list of 30+ clients has now grown into far beyond 500. Lakeshore Designs provides their clients with complete interior design services, including everything from selecting furniture at their storefront, to full-scale renovations of a home. Phone:


MicroAge Peterborough The technology industry is constantly changing and that is the exciting part for MicroAge. They have created 19 new jobs since 2004 and over the last 8 years they surpassed IT industry growth by over 18%. Their newly rebranded Managed Services Program will allow micro-businesses to fully experience the service offerings of MicroAge in a more cost-effective way. MicroAge has embraced the IT industry by excelling at constant reinvention, diversification of offerings, and the ability to forecast trends that will enhance their customers’ environments. MicroAge filters all these changes and translates them into solid solutions for their customers in an industry where change is a constant. Phone:


The Body Shop The Body Shop Lansdowne Place is a locally-owned and operated franchise celebrating 25 years in Peterborough in 2012. They provide personal health and beauty products for people of all ages. The Body Shop strives to support the community by collecting products and donating them to local charities such as the Crossroads Shelter. The Body Shop often works with local partners on initiatives to drive their business. Recently they partnered with Lansdowne Place by offering a Body Butter to customers who spent over $50 at any store. They are huge users of both Facebook and Twitter and their contact base grows daily. So, friend them on Facebook and follow them on Twitter!! Phone:





SUPPLY CHAIN In recognition of a business showing excellence in supply chain management, including some or all of the following areas: locally manufactured product, wholesale/distributing, and logistics. Nominees will be judged in some or all of the following categories: increased revenues, export development/ import replacement, progressive HR policies, community involvement, new market development or manufacturing techniques, and successful products and operations. (Logistics may include transportation, warehousing, and/or packaging.) S P O N S O R E D B Y P E T E R B O R O U G H C O M M U N I T Y F U T U R E S D E V E L O P M E N T C O R P O R AT I O N

R&J Machine R&J Machine has been in the manufacturing business for over 37 years. The Hickson family has grown the business over the years to now employ over 48 full and part-time staff. Their primary product line includes custom built docks, marine railways and boat lifts. The past few years their business has expanded to include a construction line including permanent steel docks/decks, overhead steel structures and lifts. With installations all over Ontario, as well as the east and west coast and the USA, R&J Machine prides itself in offering a quality well-built product while still being competitively priced. Phone:


SunRise Power In their fourth year of business, SunRise Power continues to lead the solar industry in the manufacture of inverters and racking solutions for the Ontario marketplace. With in-house design and engineering, the company is able to offer complete solar solutions to both industry partners and end users. All products manufactured by SunRise meet or exceed the OPA Ontario FIT program’s requirement for domestic content. SunRise developed a ground mounted tracking device that has been sold into the US and is currently marketed at major US solar tradeshows. Installation services were introduced in 2011, so that SunRise can install what they manufacture, increasing the value proposition to their customers. Phone:


Sysco Central Ontario, Inc. Beginning as Strano’s Wholesale Fruit in 1919, Sysco Central Ontario’s HACCP accredited Peterborough facility now services over 5,000 Ontario customers. Their community involvement includes the “Food For Kids” program, Relay For Life, Run for the Cure and Easter Sales. Continuous improvement, teamwork and service excellence are celebrated via their quarterly employee Performance Excellence awards. Sysco provides a vast array of training programs for their employees and their customers. They are extremely proud of their customer-focused team of over 500 associates who, every day, help them achieve their vision of being their customers’ most valued and trusted business partner. Phone:


SKILLED TRADES In recognition of a business showing excellence in some or all of the following categories: trade skills development, quality, craftsmanship, outstanding service, excellence in innovation in product or service, sustainable financial performance or market/product development and community involvement. SPONSORED BY BUSINESS DEVELOPMENT BANK

McCloskey International Limited Over 27 years McCloskey International Limited has grown into one of the leading manufacturers of large mobile screening, conveying and crushing machinery in the world. Sales in 2012 grew 60% to $200 million with 300 now employed in Peterborough. McCloskey International is housed in almost 400,000 square feet where they develop, design and build their world-class machinery. They are proud of their committed and focused workforce and recently established the McCloskey School of Skilled Trades at Fleming College. McCloskey International’s intention is to continue to build the company as they contribute to their communities. Phone:


Restwell Upholstering Co. Inc. Restwell Upholstering is a locally owned custom upholstery shop in business since 1945. With an experienced staff of 9 employees, each with their own specialties, they are able to accomplish some truly amazing things. From rebuilding an antique to recovering an entire restaurant, to re-padding a boat seat, to cushions of all kinds, they’ve got you covered. Seeing some of the transformations can be truly magical. Restwell is honoured to recover many heirloom pieces 30 years later, the second time around. The quality of supplies and services available, alongside the best trades people, gives their loyal customers a superior job. Phone:


Tri-Line Electrical Services Ltd. Tri-Line Electrical Services has been serving Peterborough and the surrounding area for 20 years, proudly meeting and exceeding their customers’ needs. Owner Todd White is a Master Electrician and along with his highly qualified staff strives to keep current with existing building codes and the latest requirements of the Electrical Safety Authority. Tri-Line Electrical Services has seen employee growth, as well as success from the many apprentices that have all achieved high grades through the apprenticeship program. The diverse skills of their staff allow Tri-Line to offer their customers a wide range of services ranging from complete electrical installations, to pole line construction, generator installations, and landscape lighting. Phone:



340 George Street North Peterborough, Ontario K9J 7H6 705 750 - 4801

TOURISM In recognition of a business ranging from a travel agency to a tourist attraction that has demonstrated a commitment to excellence in attracting tourists to the Greater Peterborough Area. This would include consideration of marketing and promoting of features, festivals, events, customer service, staff knowledge, signage, etc., to attract visitors to the area. SPONSORED BY BMO FINANCIAL GROUP

Irwin Inn of Stoney Lake Inc. 2012 marks the 65th anniversary of The Irwin Inn. Since opening the doors in 1947, the Irwin family and staff have taken great pride in operating a resort destination in Peterborough & the Kawarthas. A quick visit to their website or social media pages will see a creative use of promoting the area’s unique arts, culture, festivals and events. This cooperative approach to marketing has enabled Irwin Inn to attract visitors worldwide to the area, to explore a variety of experiences available, from the doorstep of The Inn. Through marketing efforts and in-kind gifts to numerous local organizations, Irwin Inn consistently supports the community which supports them. Phone:


Lang Pioneer Village Museum Celebrating its 45th anniversary, Lang Pioneer Village’s goal is to provide every visitor with a living history experience of exceptional quality. The Museum features over 25 historic buildings including the new S. W. Lowry Weaver Shop & Jacquard Loom Interpretive Centre which houses two rare Jacquard looms. Costumed interpreters populate the picturesque village demonstrating the life and trades of the 19th-Century settler in rural Peterborough County. Lang’s summer tourism season, education programs and annual special events attract over 20,500 visitors each year. Step back 200 years in time and enjoy the pleasures of a bygone time at Lang Pioneer Village. Phone:


Peterborough & the Kawarthas Tourism Peterborough & the Kawarthas Tourism is in the business of storytelling. As the official destination marketing organization for the Peterborough Region, they extend the marketing reach of local tourism businesses telling their stories to provincial, national and international audiences. They showcase the region to visitors, meeting & conference planners, group travel operators and travel media through print, web and event based interactions. Over the last three years, Peterborough & the Kawarthas Tourism has secured $600,000 in tourism development funding, increasing the region’s visitation by over 250,000 visitors. They operate the Visitor Centre where they strive for excellence in creating memorable guest experiences. Phone:


Building stronger communities. At BMO Bank of Montreal®, we take pride in our local communities. That’s why, each year, through various sponsorships and community involvement we are committed to providing our support. BMO Bank of Montreal is proud to support the 9th Chamber of Commerce Business Excellence Awards


Registered trade-marks of Bank of Montreal.

HOSPITALITY In recognition of an accommodation and/or food business, including resorts, hotels, restaurants, bed & breakfast operations, cafes, etc. Nominees will be judged on commitment to excellence in hospitality/customer service, staff knowledge, quality and consistency of product, signage, marketing & promotion, parking and accessibility, etc. and community involvement. S P O N S O R E D B Y S Y S C O C E N T R A L O N TA R I O , I N C .

Denbar’s Steak Chalet For 17 years, Denbar’s has earned the reputation of a “charming little steak chalet” situated in lovely Springville. Kelly and Chuck Murney are pleased to announce they are Denbar’s new owners. Chuck, the Head Chef, has maintained the established core of Denbar’s, and added a few personal touches. They enhanced the wine list, including many vintage wines, and continue to offer fresh products from local farmers and businesses. At Denbar’s they promise you a fine dining experience with the high quality food and excellent service you have come to know and love. Phone:


Holiday Inn Peterborough Waterfront The Holiday Inn Peterborough Waterfront is a full-service hotel with 153 guest rooms, 2 restaurants, bar, seasonal Patio, 7,200 square feet of meeting space, health club, pool, hot tub and sauna. Catering to people from all over the world, the hotel is proud to have been part of the community for over 46 years! Whether you require their services to handle all the details for your wedding, anniversary or special event, or you are just looking for an overnight location in the heart of the Kawarthas on beautiful Little Lake, the Holiday Inn Peterborough Waterfront offers something for everyone, all under one roof! Phone:


Viamede Resort Viamede is a historic resort on Stoney Lake. Having grown from a simple logging camp in the 19th Century, Viamede is currently undergoing rejuvenation. The three on-site restaurants are all popular with locals - the Boathouse Pub for wing night and a great view, the Dining Room for weddings and special events, and the Inn at Mount Julian for its seven-course tasting menu. Viamede focuses on local - ingredients, talent, and natural inspirations, and continues to grow on all levels. Phone:


Sysco Central Ontario, Inc. is proud to sponsor the Hospitality category in the th

9 Annual Peterborough Business Excellence Awards and congratulates all nominees.

Sysco Central Ontario, Inc. 705.748.6701


- Fewer than 5 employees

In recognition of a small office or home office that has demonstrated significant business achievement, sustainable financial performance, a high level of customer service, innovation, unique differentiation and community involvement. S P O N S O R E D B Y T H E S TA F F I N G C O N N E C T I O N / L E V E L A

Home Suite Home Transitions Enjoy Home Suite Home’s unique move process as they guide your parent(s) into their smaller home. Stress-free home transitioning is their mission, states Patti Priestman, Home Suite Home Transitions (HSHT). Two to three staff work within each client`s schedule and energy level to organize, sort and downsize possessions. They honour their clients’ choices and provide innovative floor plans to visualize furniture placement. Donated items stay within the community. On move day, your parent(s) arrive to their unpacked new home; beds made, TV remote on the right side of the recliner - moving materials gone! “HSHT was my lifeline! Give them your trust, they`ll give you peace of mind,” J Pounds. Phone:


The WISP Group Everything starts with a good high-speed internet connection to the world wide web. The WISP Group is growing to provide true rural High Speed Internet in Peterborough County and beyond. Their customers can grow their homes and business accordingly with a telecom pioneer in The Wisp Group. Today, internet connectivity and website development are their core offerings. “Everything Internet for Everyone” is their “mantra”, as The Wisp Group strives to make telecom simple. Phone:


Treehouse Studio Treehouse Studio started 8 years ago as a home office in Peterborough, with over 80% of their clientele based in the GTA. During that time, they have expanded their client base to nearly 70% local businesses and organizations. They have transitioned from a home office to a full office space in downtown Peterborough, with two freelancers and three creative partners, allowing them to handle larger campaigns and provide a wider variety of services to their clients. Treehouse Studio is committed to Peterborough’s success and it shows through their valuable clients and work. They still maintain a strong presence outside of Peterborough, where their creative services remain in demand. Phone:



- Chain / Franchise

In recognition of a business that has demonstrated commitment to innovation and excellence in retail, and will include staff knowledge in consideration of merchandising, store design, customer service, marketing & promotion and community involvement. SPONSORED BY RBC FINANCIAL GROUP

Best Buy Mobile Best Buy Mobile is a cell shop that offers Rogers, Fido, Telus, Koodo, Bell, and Virgin. Clients receive informed and impartial advice through experienced, knowledgeable mobile phone specialists. They pride themselves on being an active community member and helping with local groups in the area. This year Best Buy Mobile teamed up with the local Easter Seals organization for their annual telethon and Smash Volleyball event. This past May and August they held their very own ‘block party’ in Lansdowne Place with a live DJ, face painting and so much more to help raise money for the Down Syndrome Association of Peterborough. Phone:


Domino’s Pizza The team members of Domino’s Pizza are honoured to have been part of the Peterborough community for over 20 years. During that time, they have built a solid customer base through superior quality product and outstanding customer service. Domino’s Pizza believes that the most important innovation in business today is to hold true to the time-tested principle of “The customer is always right”. Like many other fine Peterborough businesses, Domino’s Pizza recognizes its need to partner with the larger community and to give back to it through numerous charities, schools and organizations. Phone:


The Body Shop The Body Shop Lansdowne Place is a locally owned and operated franchise celebrating 25 years of customer service excellence in Peterborough in 2012. They provide personal health and beauty products for men, women and children of all ages. At The Body Shop they believe that there is only one way to beautiful …. Nature’s Way. They support global and local charities; globally by including at least one community trade ingredient in each of their products and locally by collecting money and products to donate to a variety of charities. In this, their 25th year, their total accumulated donations exceeded $110,000.00 thanks to their amazing customers! Phone:



- Non-Chain / Non-Franchise


In recognition of a business that does not have franchise or national brand affiliation/support and will be judged on a demonstrated commitment to innovation and excellence in retail, and will include staff knowledge in consideration of merchandising, store design, customer service, marketing & promotion and community involvement. SPONSORED BY THE PETERBOROUGH EXAMINER

Spa on Hunter at Euphoria Spa on Hunter at Euphoria is a locally owned and operated award-winning spa dedicated to the well-being, confidence, and satisfaction of each client and staff member. The company functions on the fundamentals of equality, compassion and dedication. It’s imperative in their industry to have excellent customer service, education, and a positive attitude. They have a strong and loyal customer following and outstanding staff members who are extremely dedicated. Whether you join them for a professional service, or to visit their wellness products boutique, Spa on Hunter at Euphoria’s goal is to ensure that your time is extraordinary and you leave feeling good about yourself. Phone:


The Avant-Garden Shop The Avant-Garden Shop, locally owned by Brenda Ibey will be celebrating 10 years in business this year. The shop offers homeowners and gardeners the finest in home and garden décor, and Canadian-made gifts created by over 30 different artisans. Brenda and her staff really get to know their artists and products and share this with their customers to enhance the gift for the customer. The Avant-Garden Shop strives to make their customers happy and their shopping experience enjoyable. Buying local, buying Canadian, buying quality and supporting the community is the mission at The Avant-Garden Shop. Phone:


Water World Pools For the past 30 years Water World Pools has been a family owned and operated business, growing from 400 to over 4,000 square feet of showroom and offering families years of enjoyment with the installation and service of swimming pools, hot tubs, and billiards. By continuously investing in their employees’ education and development, they offer their customers up-to-date advice and service with the newest trends in the industry. They take pride in utilizing social media outlets to offer their customers timely, useful advice. Water World’s unconditional support of local charities and sports teams clearly demonstrates their commitment to the community. Phone:


Up to date information on local and area businesses with one click of the mouse! Feature your business online today!

Call Karen at 705.745.4641 x236

CUSTOMER FIRST In recognition of a business that demonstrates special consideration for their customers, ongoing employee training and a high level of understanding of, and commitment to service excellence. The hallmark of this award should be friendly, honest, innovative, approachable customer service on a consistent basis and community involvement. SPONSORED BY TD CANADA TRUST

Driving Miss Daisy Driving Miss Daisy is a unique franchise offering companionship and accompaniment service for seniors and those with special needs. This “through the door” service provides hands on assistance and support to allow independence and stress free appointments, errands and social events. Owner Kathy Doornenbal is in her fourth year of operation and will soon bring on a third vehicle to service the Lindsay area. Offering family members and caregivers a safe and cheerful alternative, Driving Miss Daisy is all about the unique needs of each customer. Professional care...peace of mind...that’s Driving Miss Daisy. Phone:


MicroAge Peterborough Locally owned and operated, MicroAge Peterborough’s vision is to provide lasting partnerships that will bring value to their customers, as the Technology Provider of choice in the Kawartha Region. MicroAge customers can enjoy a single point of contact for everything IT related - from toner and supplies, to an entire network infrastructure designed, installed and supported. Their solutions are customized for each client and reflect priorities on budget, business continuance, disaster recovery and security. MicroAge provides proven and tested solutions they deeply believe in and support adhering to industry standards and protocols. The addition of project management and inside sales support roles has increased the level of customer service excellence. Phone:


The Body Shop At The Body Shop Lansdowne Place they go the extra mile to ensure that all of their customers have an amazing experience with them. They look at their customers as lifetime partners. The staff love it when new moms come in with their babies to purchase their baby range of products. When the babies become teens, The Body Shop staff are there for them when they get their first case of acne or when a young man shaves for the first time, and they help their older customers with their range of products for mature skin. At The Body Shop, they truly enjoy a lifetime relationship with their customers. Phone:


Congratulations to all the Peterborough Business Excellence Award Finalists! TD Canada Trust commends all the Peterborough Business Excellence Award Finalists for making a difference in our community.

M03080 (0510)

LOCAL FOCUS In recognition of a business with significant local focus in their enterprise, be it through manufacturing product locally, or retailing/utilizing products and/or services produced locally and community involvement. The hallmark of this award should be that the primary focus is to source product and/or services locally first, and that the ideal candidate has an internal policy to support this. SPONSORED BY DARLING INSURANCE

Christensen Fine Art Christensen Fine Art has provided professional art services to Peterborough since 1986. The gallery showcases the work of many local artists. Christensen and his experienced staff offer full service, on-site custom framing and restoration consultation. Peer also maintains a busy painting studio on the second floor. Since consolidating their business and residence at their George Street location, the Christensens enjoy the contemporary urban lifestyle the third floor loft apartment affords. They actively support and are involved in many community organizations in their desire to promote and preserve the arts and cultural heritage of Peterborough. Phone:


Gypsy Barn Gypsy Barn – Creating You-nique and FUNK-tional home décor, at the same time inspiring and teaching D.I.Y & cost effective projects with non-stop promotion of fellow locally-owned and operated businesses. Each creation supports and represents money being put back into the pockets of well over 20+ small businesses, artisans, tradesmen, not-for-profit organizations, and low income families. Although Gypsy Barn is Jasmin Marisett’s sole-proprietorship, she will always refer to Gypsy Barn as “we” and is so proud and honored to say that you didn’t just nominate them, you nominated an entire community! Phone:


Muddy’s Pit BBQ Located in the small, picturesque village of Keene, Muddy’s specializes in serving local high quality authentic wood smoked BBQ fare. They use only local maple hardwood to cook and smoke the meat – local meats bought from local butcher shops. They source produce from the neighbouring Keene farmers, Peterborough Farmers Market, and their own “Kitchen Garden”. Their homemade BBQ sauce is bottled locally and sold in Keene and Peterborough. On summer Sunday afternoons, Muddy’s features local talent with live music. The unique eating experience at Muddy’s has made Keene a dining destination for local Kawartha residents, as well as adding to the tourist adventure when visiting the village. Phone:


INNOVATION/RESEARCH & DEVELOPMENT In recognition of a company that has demonstrated excellence in product research and prototype development, innovations in science, technology, or the environmental fields, and community involvement. SPONSORED BY G R E AT E R P E T E R B O R O U G H A R E A E C O N O M I C D E V E L O P M E N T C O R P O R AT I O N

K9 Wellness Center K9 Wellness Center’s vision is to assist as many dogs as possible that suffer with mobility issues. As a custom manufacturer/supplier of orthotics and wheelchairs/karts, attention to the ambulatory needs of their beloved canines remains paramount. Working closely with the veterinarian community, continued research and development assists canines with mobility issues utilizing innovative custom made orthotic devices. These devices support and allow for the natural anatomical movement of dogs by ensuring a controlled range of motion. This can reduce healing time and decrease medication requirements. Driven by challenge, determined to succeed, K9 Wellness Center’s mission continues “For the love of our dogs”. Phone:


Quickmill Inc. Quickmill has been manufacturing large CNC machinery for global markets for over 25 years and has become one of the most respected manufacturers in the machine tool industry. They continue to focus their efforts on innovative new products and turn-key solutions that provide productivity improvements for their customers. Last year they introduced the new Annihilator model, a higher speed, heavier duty milling and drilling machine that solidifies their position in the energy and machine shop markets. And next year they will unveil a completely new drilling system that they expect to revolutionize the production of holes in the oil, gas, and power generation markets. Phone:


Siemens Canada Ltd. Solving customer challenges is a driving force for innovation at Siemens. Their track record for innovation goes back to the company’s beginnings. For 100 years innovative ideas from Siemens have helped make Canada a better place. Siemens in Peterborough, a global leader in process instrumentation, is no exception. Through innovation and a can-do attitude, Peterborough employees have developed the world’s most accurate ultrasonic level controller. In August 2012, Siemens launched SITRANS LUT400, the only ultrasonic controller in the world with 1mm accuracy and consistently precise measurements. The compact controller continuously monitors/controls level in liquids, solids, or slurries for a wide range of industries. Phone:


Hello, how can WE help YOU? No matter the size, industry or challenges facing your business, Greater Peterborough Area Economic Development is here to help you succeed. We offer a number of membership and partnership opportunities that allow you to network and promote your business, seminars and workshops to help you stay on top of the latest trends and information, support services to answer your questions and resources to help you grow.

Get to Know Us. • • • •

Peterborough & the Kawarthas Tourism The Business Advisory Centre Greater Peterborough Innovation Cluster Kawartha Choice FarmFresh

Let’s Do Business. GREATER PETERBOROUGH AREA ECONOMIC DEVELOPMENT 210 Wolfe Street, Peterborough, ON K9J 2K9 705.743.0777

COMMERCIAL RESTORATION/ RENOVATION In recognition of either the business/property owner or the contractor, and could be judged on the overall visual impact or distinctiveness, innovative design, or commitment to heritage, a commitment to the environment and community involvement. The project should serve as a model to the skilled trades, as well as the community and has been completed within the past year. SPONSORED BY CITY OF PETERBOROUGH

Kettle Drums Restaurant & Bar The building itself used to be a transmission shop. The owner’s have since completely gutted the insides, and transformed the building into a chic restaurant and bar. Inside the dining area, Kettle Drums features local artistry, beautiful stonework, a built-in fireplace, and a magnificent bar area. The kitchen has been completely built up from scratch, including a new pizza oven to serve their signature pizzas. The outside has also been redone from the ground up – the exterior walls, new pavement, two spectacular patios, as well as landscaping. All this has been done while preserving the existing building structure. Phone:


The ScottcoDanaco Partnership (J.G. Allan Hall) J.G. Allan Hall is the second property in what was once called Doctors Alley, which Scott Stewart and Dana Merrett have restored to its original beauty. The renovation rescued and preserved a two-storey brick building in a section of downtown Peterborough, gradually undergoing badly-needed revitalization. Significant transformations were made to both the outside and inside of this 19th Century home to extend the structure’s life while maintaining its architectural integrity and style. All local trades people were chosen to create the truly beautiful heritage space imagined. Once again, Scott and Dana have demonstrated their commitment to the downtown core and Peterborough. Phone:


Westmount Pharmacy The building standing today at Westmount Plaza, one of the first plazas in Peterborough, was constructed over 60 years ago and has been a home to many local start-up businesses. Murad Younis, owner of the plaza, took this historic section of land and transformed it back to a building from the past with the help of local contractors and designers. To reduce the total energy consumption of the building, additional renovations were completed such as new wiring, lighting, plumbing, and drainage systems. The newly renovated plaza now leaves customers breathless as they are shocked to discover a nostalgic environment from the past which exists right here in Peterborough. Phone:


Business in the City Is the Business of the City

Peterborough City Council

MARKETING AND PROMOTION In recognition of a business, their in-house designer, or a Marketing, Design or Communications Company who has created a multi-media, marketing, or design campaign, that has been outstanding, innovative and noticeable, raising awareness and increasing business for its client, or itself, within the last year, and has community involvement. SPONSORED BY BDO CANADA LLP

Kawartha Credit Union Kawartha Credit Union’s multi-media campaigns feature innovative creative that can be seen throughout the city on billboards and bus backs, and in the newspapers. Their advertising builds on the attributes of their brand - communicating messages about products, accessibility, community involvement, and exceptional service. Their comprehensive marketing strategy merges media vehicles, timing and creative to create a recognizable and lasting impression. Phone:


The Athletics Centre at the Trent Community Sport & Recreation Centre The Athletics Centre at the Trent Community Sport & Recreation Centre is a new, modern, multi-sport facility offering all members a full-spectrum indoor and outdoor athletics and recreation experience unparalleled anywhere in the region. The Athletics Centre (AC) at Trent promotes wellness and vitality for groups of all ages and abilities, including adults, families, seniors, youth and students. The Indoor Gym for People Who Love the Outdoors marketing campaign, a collaboration between Trent Athletics and BrandHealth, embodies everything that makes the AC unique amongst its competitors and has helped spread the word about the outstanding fitness facilities and programs at Trent across the region. Phone:


Treehouse Studio Treehouse Studio was responsible for the creation of the 2012 Little Lake Musicfest campaign. They were able to create a cohesive campaign for the Musicfest, showing consistency throughout their website, program, tickets, newspaper ads, diner’s card program, and promotion of their MusicJam event. This campaign helped the Musicfest maintain strong, recognizable branding while promoting the Musicfest all year long. Treehouse Studio was able to take on this project as part of their sponsorship, allowing the Musicfest to take advantage of their services, while directing their funds to bring more headline entertainers and enhance the Musicfest experience for residents and visitors to Peterborough. Phone:


ENVIRONMENTAL PRACTICES In recognition of a business that displays environmental responsibility and who has adopted new practices that encourage the sustainable use of renewable resources, and/or protection of environmentally sensitive areas and has community involvement. SPONSORED BY THE COUNTY OF PETERBOROUGH

CCS-agriKomp Inc. Located in Millbrook Ontario, CCS-agriKomp is a complete Biogas company and offers turnkey systems including planning, construction, and service. Biogas plants are designed to process organic materials (manure, fats/ oils/grease, silages, etc) into electricity, heat and fertilizer. The electricity can be sold to the electrical grid via a 20-year government-backed contract. Ongoing research and development continues within the company by way of fine-tuning system components and introduction/testing of additional readily available organic materials that may complement the existing materials used in the biogas plants. This results in conversion into renewable energy sources and products that are environmentally friendly. Phone:


Eco-Kare International Eco-Kare applies science about the interactions of roads with the environment (road ecology) to real-world solutions that mitigate the harmful impacts of roads. The best example to illustrate this is the use of specialty fencing at wildlife road-crossing locations to keep animals away from roads, increasing safety for motorists and wildlife alike. However, wildlife still need to cross the road to access resources, therefore Eco-Kare decides where wildlife crossing structures, such as a bridge, are required to reconnect environmentally sensitive areas across roads. Eco-Kare facilitates community involvement through social media, popular articles, workshops, and presentations at community events. Phone:


Harley Farms At Harley Farms they believe a happy animal is a healthy animal, which in turn relates to a positive farm cash flow. So in their quest to produce “environmental and welfare friendly, fully sustainable and traceable meats and produce” animal and environmental welfare came top of their lists. Careful choice has been made when selecting livestock, using mainly heritage breeds that can thrive/live/breed/grow and fatten off a pasture and a forage based diet, making them less dependent on grains. Harley Farms bases their business around being less reliant on fossil fuels, looking to “green energy” wherever possible. Phone:


Congratulations to all the winners and finalists of the 2012 Peterborough Business Excellence Awards. It is with great pride and pleasure that we recognize and celebrate the hard work, innovation and leadership of our local business community.

The County of Peterborough

Our History. Your Future.

Working hard to provide you with the best services • • • • • •

Environmental Services Roads and Bridges Emergency Preparedness Ontario Works Social Housing Broadband Connectivity

• • • • • •

Land Ambulance Lang Pioneer Village Forest Health Weed Inspection Planning Economic Development

470 Water Street, Peterborough, ON K9H 3M3 p: 705.743.0380 1-800-710-9586 f: 705.876.1730


In recognition of a business in the health & wellness sector, that promotes wellness and vitality in our community and demonstrates recognition of the importance of educating and inspiring individuals in the community at large, to achieve optimal health. S P O N S O R E D B Y G A U V R E A U L I N G A R D C H A R T E R E D A C C O U N TA N T S

Motion Specialties Motion Specialties is your Home Health Care store. The best friend of seniors who aspire to live independently in their homes, parents of children with physical disabilities living in an inaccessible world, and any person requiring the expertise and adaptive aids to live their best life. Motion Specialties is helping to make our world fully accessible which will allow everyone to live a vibrant, inclusive life. They pride themselves on selling and servicing quality medical equipment, on having the most knowledgeable, professional and compassionate staff, and providing the best customer service in the industry. Motion Specialities - “Keeping You in Motion”. Phone:


Paget Denture Clinic Paget Denture Clinic, as certified denturists fabricate, adjust, repair and fit partial, full and implant supported dentures. Teeth are the first part of the digestive system. Recognizing the link between oral health and overall health is essential, knowing that if you can’t eat well, your health will suffer. Since 1987, 20,000 area residents have benefited from being able to eat a variety of nutritious foods due to Paget Dentures. Through continuous education about the most up-to-date methodologies and materials, the clinic is able to improve the quality of denture care for its clients. The clinic celebrated 25 years in business in 2012. Phone:


The Athletics Centre at the Trent Community Sport & Recreation Centre The Athletics Centre at the Trent Community Sport & Recreation Centre is a new, modern, multi-sport facility offering all members a full-spectrum indoor and outdoor athletics and recreation experience unparalleled anywhere in the region. The Athletics Centre (AC) at Trent promotes wellness and vitality for groups of all ages and abilities, including adults, families, seniors, youth and students. The AC’s innovative and unique recreation facilities (indoor climbing wall, rowing/paddling tank, and more), combine with a variety of dynamic community programs to offer members much more than the typical gym or fitness centre. The AC is the Indoor Gym for People Who Love the Outdoors. Phone:


NOT-FOR-PROFIT In recognition of a Not-for-Profit organization that demonstrates excellence in the following: Board Governance through a display of strong leadership abilities, strategic planning, and strategic partnerships and alliances; effective Volunteer Management including volunteer attraction, retention, training and knowledge of volunteers and customer service skills; and Fundraising Initiatives that illustrate effective program development, transparency, disclosure, successful marketing & promotion initiatives and community involvement. SPONSORED BY FLEMING COLLEGE

Alzheimer Society of Peterborough, Kawartha Lakes, Northumberland and Haliburton The Alzheimer Society is a local community agency dedicated to improving the quality of life for persons living with Alzheimer’s disease and related dementias, and their caregivers. Faced with a growing demand and a pending tidal boom of baby boomers who will be impacted, the Society developed an action plan that focused on “change for improvement”; development of a strategic plan, organizational restructuring, volunteer investments, board recruitment, partnership development, and fundraising enhancement. Results have included a significant increase in client service volumes, higher quality programming, stronger relationships with community partners, and a much healthier organization preparing for future needs. Phone:


Habitat for Humanity Peterborough & District Habitat is dedicated to offering a hand-up, not a hand-out, to local low income families. Over the past 10 years they have inspired a collaborative effort, engaging local business, national partners and community volunteers to come together giving families the opportunity to experience the rewards and responsibilities of becoming a homeowner. Successful programs such as Women Build and Youth Build attract hundreds of new volunteers each year, inspiring them to affect change where they live. By the end of this year, HFHP&D will have built 17 homes – 11 of which were built in the last three years; ultimately contributing to a stronger, healthier community for us all. Phone:


Peterborough Community Futures Development Corporation Since 1985, The Peterborough Community Futures Development Corporation (CFDC), a not-for-profit organization with a volunteer Board of Directors, has been fiducially charged with the decisions of investing $22 million supporting small business enterprises in Peterborough County. During difficult economic downturns when conventional financing is not available, small and medium enterprises turn to the Peterborough CFDC with the result that over 700 businesses and 3,000 jobs have been created or maintained. The Eastern Ontario Development Program further enhances the CFDC’s full range of programs by stimulating the socio-economic challenge in this region, investing $7 million in over 436 projects, and leveraging a further $9 million from community partners and organizations. Phone:



Learn virtually anything, anywhere! Fleming’s Continuing Education offers over 400 online courses and certificates to grow your business, your career and your passion. Find them at or call 1-866-269-6929 to receive a course calendar.

Fleming College congratulates all of the 2012 Peterborough Business Excellence Awards finalists.

EMPLOYER OF THE YEAR In recognition of the business that stands apart for its employee focus. Job creation, training and support programs, morale initiatives, recognition and reward programs, and a commitment to professional and personal development, and community involvement are considerations. S P O N S O R E D B Y L L F L AW Y E R S L L P

BDO Canada LLP BDO knows that the success of its business relies on the strength of its people. BDO is committed to high employee engagement through a multitude of training programs, employee recognition awards, and career development tools. Employees are committed to valued relationships with their clients and their community. Their focus on the community has generated a number of annual fundraising initiatives in which staff participation is 100%. BDO’s support for its people inspires them to provide outstanding client service. This is why BDO has become one of the best places to work in Peterborough and across Canada. Phone:


Kawartha Credit Union Kawartha Credit Union is an employer that walks the talk, and truly cares about its employees. They are dedicated to creating and sustaining an environment that is positive, engaging, supportive and incomparable to other workplaces. Offering several programs that recognize employee contributions, and allow for professional and personal development, Kawartha Credit Union focuses on attracting top performers and promoting from within. Founded on the corporate values of integrity, fun, member service excellence, independence and care for others, Kawartha Credit Union has a genuine desire to see their employees’ progress in their careers and their lives. Phone:


MicroAge Peterborough Second, after customer service excellence, comes having fun. MicroAge Peterborough believes a happy team is a productive team. Coming to work should be fun and enjoyable; people learn better, work better and live better when they are happy. MicroAge provides a work environment that is transparent, ethical, sometimes crazy, and always driven by excellence. They recognize those that go above-and-beyond. They also strongly support and encourage staff to pursue community involvement, and support this through company events as well as personal endeavors. Employee retention and tremendous job creation have been the result of their focus on their most valuable asset – the employees! Phone:


STUDENT BUSINESS LEADERSHIP BURSARY This bursary was established on behalf of the Greater Peterborough Chamber of Commerce as a way to recognize exceptional business leadership potential in a post-secondary student. Part of the Chamber mandate is to encourage young people who are interested in the world of business. The Peterborough Business Excellence Awards is the perfect venue to award this bursary, which will recognize student excellence and foster responsible leadership and business prosperity for our future. An annual $1,000.00 bursary, and a GPCC one-year Student Membership, will be awarded to both Fleming College and Trent University students based on the following criteria: T H E R E C I P I E N T W I L L H AV E :

• • • •

completed at least 14 credits in the Business Program at Trent University or be in their final year in the Business Program at Fleming College; demonstrated great potential to be a leader in business; displayed academic excellence, but not necessarily held the top mark; exhibited initiative beyond the boundaries of academics.




TYLER LOVENUK (Hospitality Administration - Hotel and Resort Management) Born in Russell, Ontario, Tyler has always been eager to get involved. While attending St. Thomas Aquinas C.H.S, he was elected as the Communications Officer, then Social Chair. He then moved on to the Board Student Senate, where, for 2 terms he served as Vice-Student Trustee. Upon graduation Tyler was awarded the Principal’s Award of Excellence and the Trustee’s Bursary, and was named Class Valedictorian. Tyler’s community has always meant a great deal to him. He was a Co-Director in the community youth group production for 4 years, as well as a member of the Russell Association of the Performing Arts in their production of Grease.


At Fleming College Tyler is a member of the Student Representative program for the School of Justice and Business studies. He has also served as the Student Governor to the Board. Tyler would like to thank everyone who made this possible, and for their continued investment in student success.

WILSON SCOTT (Business Administration) Wilson is an impressive student and leader in the Trent University Business Administration Program, as well as more widely in the Trent and Peterborough-area community. He is from Courtice, where he co-manages a team in a window cleaning business. As a Trent student, he has been on the Dean’s Honour Roll at Trent every year, and has achieved a cumulative 85% average. Besides academic excellence in the Business Administration Program (with particular skills in entrepreneurship), Wilson has been a don and an athletics advisor for students in residence. He has helped with the business side of a Big Band. He is presently the co-captain and in charge of planning, recruitment and training for Trent Business’ JDCC team. JDCC-Trent is a huge business student competition initiative, showcasing Trent’s business student talent to high profile business leaders and adjudicators, as well as the best of the best of students from business programs across Canada.

BUSINESS CITIZEN OF THE YEAR In recognition of a member of the community who meets the following criteria: • Must be a resident of the Greater Peterborough Community; • Has played a significant role in the Business Community; • Has some involvement in the broader community. As the Chamber of Commerce is a Business-to-Business organization, the role that a nominee for the Business Citizen of the Year Award has had in the Business Community is extremely important. The Chamber of Commerce also recognizes the importance of volunteerism within the broader community. SPONSORED BY NEXICOM



Mr. Dan Stanford


Mr. John MacDonald

2010 Mrs. Mary-Carolyn Hart


Mr. Fred Anderson


Mr. David Wills


Ms. Jane Dudas


Mr. Doug Armstrong


Mr. Isadore Black


Mr. Bill Lockington


Mr. Tod Willcox


Mr. Don Vassiliadis


Ms. Elizabeth Farquharson


Mr. David Morello


Mr. Walter Murphy


Mr. Daryl Bennett


Mr. Jim Coghlan


Mr. Nick Lalani


Mr. Vic Henderson


Mr. Carl Oake


Ms. Helen Willcox


Mr. Dan McWilliams


Mr. Douglas Vaisey


Mr. George Mitchell


Mr. Gordon Holnbeck


Mr. Peter Norris


Mr. & Mrs. Edwin Matthews


Ms. Erica Cherney


Mr. Peter Adams


Mr. George Elliott


Mr. Stan McBride


Mrs. Mae Smith


Mr. R.K. Armstrong


Ms. Beth McMaster


This night would not be possible without the dedication of the 2012 Business Excellence Awards Committee members and the gracious support from our sponsors, all of whom illustrate their commitment to excellence every day. Committee Members: Angela Jones Lakeshore Designs Cheryl Kelly RBC Royal Bank Sharon Legon, Co-Chair First Call Property & Equipment Services Mike Melnik Impact Communications Drew Merrett Merrett Home Hardware Building Centre

Brenda O’Brien CHEX TV Karen Park, Co-Chair The Peterborough Examiner Anthony Record Creative Audio DJ Brian Stephenson Treehouse Studio Ryan Tracey Holiday Inn Peterborough Waterfront Margaret Wuis BMO Financial Group

Sponsors: 1st Response Contractors BDO Canada LLP Bell Canada BMO Financial Group Business Development Bank CHEX TV City of Peterborough County of Peterborough Darling Insurance Fleming College Gauvreau Lingard Chartered Accountants Greater Peterborough Area Economic Development Corporation

Lakeshore Designs LLF Lawyers LLP MicroAge Peterborough Nexicom OLG Peterborough Community Futures Development Corporation The Peterborough Examiner RBC Financial Group The Staffing Connection/Level A Sysco Central Ontario, Inc. TD Canada Trust The Venue

Master of Ceremonies: A special thank you to Teresa Kaszuba from CHEX TV, and Bob Doornenbal from Driving Miss Daisy, for being our MC’s this evening.


We wish to congratulate all the nominees of the business excellence awards.

Fire, Flood and Mould Specialist

For all your emergency services needs Board up • Pack-outs Content cleaning • Content inventory Flood & Flood damage restoration Complete reconstruction services Storage facilities • Mould remediation


Think MicroAge for • Computer Hardware, Software and Supplies • Managed Services • Network Management and Security • Solution Planning, Design and Consulting

Congratulations to all of the 2012 Excellence Award Nominees Including Us! • Entrepreneurial Spirit • Customer First • Employer of the Year

MicroAge Technology Solutions 753 Erskine Avenue • 705-876-1177 •


OLG is proud to work with communities in Ontario and be part of bringing over 200 local events to life, like the Greater Peterborough Chamber of Commerce Business Excellence Awards.



Congratulations to all Recipients and Finalists of this year’s Excellence Awards. Thank you to the Peterborough Chamber of Commerce, and to all the sponsors and volunteers. Without you this evening would not be possible.

Pictured from left to right: front row: Sharon Legon, Karen Park, Angela Jones back row: Drew Merrett, Ryan Tracey, Margaret Wuis, Brian Stephenson

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Entrepreneurial Spirit

Supply Chain

Skilled Trades



Micro Business

Retail - Chain/Franchise

Retail - Non-Chain/Non-Franchise



Local Focus

Customer First

City of Peterborough

Innovation / R & D

Commercial Restoration/Reno.

Health & Wellness


County of Peterborough

Marketing & Promotion



Employer of the Year




Citizen of the Year Sponsor


Event Sponsor

Business Excellence Awards Program 2012  

The Peterborough Business Excellence Awards publicly recognize and honour local businesses who have demonstrated a passion for excellence.

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