People Matters: Reimagining Workplace Learning October 2020

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contents

october 2020 volu m e xi issue 1 0

46

Soft skills are now more important than ever before

Amanda Gervay, Senior Vice President, Human Resources,

Asia Pacific, Mastercard

50

L&D teams need rethink their strategy amid this crisis

Toby Fowlston, Chief Executive Officer, Robert Walters, APAC

56

Leaders should bridge skills gaps by cultivating people’s core capabilities Michael Griffiths, Principal and Learning & Leadership Practice Leader, Deloitte Consulting LLP

60

Create an agile learning ecosystem that has the resilience to adapt

Raman Sidhu, Global Head of Learning, Shell Eastern Petroleum cover story

C O N TE N TS

44

64

COVID-19 has accelerated the need for tech competence

Dr. Josh Heniro, Senior Director, IMA Southeast Asia, and

Australasia

69

The corporate learning shift: Moving from experiences to impact

By Richard Smith, Ph.D., Professor at Singapore Management

University and retired partner from the consulting firm Accenture

The pandemic has brought back the focus on workplace learning and organizations are forced to reimagine a sustainable future of workplace learning

By Mastufa Ahmed

Editor-in-Chief

Features Writers

Senior Editor

Assistant Managers, Content

Esther Martinez Hernandez Yasmin Taj

Associate Editor, Print & Online

Mastufa Ahmed

Marta Martinez

Drishti Pant | Neelanjana Mazumdar Design & Production

Shinto Kallattu

Manager, Content

Digital Head

Jerry Moses

Prakash Shahi

Associate Editor

General Manager, Sales

Abid Hasan

Senior Features Writer

6

Anushree Sharma Bhavna Sarin

Senior Associates, Content

Manager, design, photography, and production

Shweta Modgil

Mint Kang

Rubi Taj rubi.taj@peoplematters.in +91 (124) 4148102

| october 2020

72

Code learning as an everyday element

75

Reimagining workplace learning or getting real?

Sriram Rajan, Head, Novartis Learning Institute – India

By Clinton Wingrove, Director of

www.WantToBeGreatManager.com and www.ClintonHR.com

Manager, Sales

Saloni Gulati saloni.gulati@peoplematters.in +91 (124) 4148102 Manager, SUBSCRIPTION

Neha Yadav subscribe@peoplematters.in +91 (124) 4148101 Printed and Published by

Mahesh Kumar on behalf of People Matters Publishing Pvt. Ltd. Owned by

People Matters Publishing Pvt. Ltd. Published at

501, 5th Floor, Millennium Plaza, Tower A, Sushant Lok-1, Sector-27, Gurgaon - 122009, Haryana, India

Tel: +91 (0) 124-414 8101 ask@peoplematters.in www.peoplematters.in Printed at

Printed at Polykam Offset C-138, Phase - I, Naraina Industrial Area, New Delhi - 110028 Tel: 011-45566341-42 Note to the readers The views expressed in articles are those of the authors and do not reflect the views of People Matters. Although all efforts have been made to ensure the accuracy of the content, neither the editors nor the publisher can take responsibility for consequences arising from errors

or omissions in the information provided. Reproduction in any manner without prior permission from the publisher is prohibited. Printed at Polykam Offset C-138, Phase - I Naraina Industrial Area New Delhi - 110028 Published at 501, 5th Floor, Millennium Plaza, Tower A, Sushant Lok-1, Sector-27, Gurgaon - 122009, Haryana, India

This issue of People matters contains 128 pages including cover


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