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Volunteer Role Description Kiosk Assistant What is a Kiosk Assistant? Kiosk Assistants have a vital role to play in welcoming visitors to Penllergare Valley Woods and generating much needed revenue to support ongoing management and public activities. They assist in making and serving light refreshments and help visitors to learn more about Valley Woods. Kiosk Assistants also help to protect the health and safety of visitors, and play a part in safeguarding Valley Woods and its assets. The kiosk is currently being built and will be completed by June 2013. Training will be provided in the next 6 months ready for opening.

What’s involved? • • • • • • • • • •

Helping to prepare and serve light refreshments to visitors in the newly built kiosk. Selling souvenirs, gifts and other shop items to visitors. Managing stock, reordering, taking deliveries and restocking as required. Helping as necessary to meet the needs of different audiences, including any access and inclusion requirements they may have Attending Food Hygiene and other training and workshops Learning about Penllergare Valley Woods as a whole and helping our visitors to learn more about the nature and history of Valley Woods Following security procedures to prevent theft or damage Being responsible for the evacuation of visitors in an emergency advising on and implementing a consistent policy on the reimbursement of expenses Becoming familiar with and then following the Penllergare Trust's Health and Safety policy at all times Giving any other appropriate assistance as may be reasonably requested

What’s in it for you? • • • • •

Be at the forefront of an exciting project to protect and promote Penllergare Valley Woods as an essential historic and recreational space for Swansea Learn more about catering, food hygiene and/or retail Meet people from all walks of life and make new friends Become part of a friendly and dedicated team Receive training and attend workshops relevant to the role

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract


This role will suit people who… • • •

have an enthusiastic and friendly manner are keen to learn about catering and retail have good communication and interpersonal skills have an appreciation and enthusiasm for the woods, its history and wildlife

Want to sign up? We encourage all new volunteers to register with The Penllergare Trust in the first instance. Contact details are as follows: T: 01792 344224

E: contact@penllergare.org

About Penllergare Valley Woods Penllergare Valley Woods was once a famous gentry estate and home to John Dillwyn Llewelyn, the notable 19-century horticulturalist, philanthropist and pioneering photographer. It was Llewelyn’s vision and landscape design in the picturesque tradition that made Penllergare one of the most renowned parks and gardens in Wales. After decades of dereliction and vandalism, the Penllergare Trust was formed as an independent charity in 2000 - completely independent of the local authority and of Government. It has relied in donations and legacies and money raised from activities and commercial operations for income and thankfully it has been supported by a Friends group and many volunteers without whom it simply could not manage. Together with supporters, The Penllergare Trust aims to protect and open to the public Penllergare Valley Woods, a valuable community amenity and asset for the whole of Swansea and beyond. About the restoration project: www.penllergare.wordpress.com About the Trust: www.penllergare.org

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract


Kiosk Assistant