CONTENTS
NOVEMBER/DECEMBER 2 0 1 4 Vo l u m e 9 , N u m b e r 6
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FEATURES 8
By Cheryl Dangel Bartolini Stove sales are exceptionally strong as new energy-efficient models fill the marketplace.
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MARKETING MANEUVERS – THE HUMAN TOUCH By Kimberly Rodgers A longtime patio-furniture retailer succeeds by always putting customers first.
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By Sharon Sanders Sunset West fine-tunes itself and gains many new customers during the process.
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Patio & Hearth Products Report November/December 2014
LAST WORD – WELCOMING CUSTOMERS By Kimberly Rodgers Kingsman Fireplaces’ personalized customer service and expertly engineered products have led to double-digit growth in the United States.
IN EVERY ISSUE 6
MOROCCO EDITOR’S MESSAGE
MY TURN – THE COMPANY BEHIND THE COATINGS
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By Greg Thompson Weilburger Coatings has made a name for itself and its senotherm® product.
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WHAT’S NEW: 6 HOT PRODUCTS TO SELL NOW
PRODUCT INNOVATION – BURNING BRIGHTLY
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PRODUCT PROFILES
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PRODUCT PROFILES DIRECTORY
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AD INDEX
By Cheryl Dangel Bartolini Dimplex’s incorporation of water, sound, and technology has resulted in some of the industry’s most alluring fireplace designs.
ON THE COVER | NAPOLEON PRODUCTS; WWW.NAPOLEONPRODUCTS.COM
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SHOWROOM SHOWCASE – FAST AND FABULOUS
AS I SEE IT – 10 YEARS OF GROWTH
INSIGHT – POPULAR VENTING PRODUCTS By Cherise Forno With sales growing, M&G DuraVent is closing in on its goal of becoming the numberone source for venting in North America.
By Sharon Sanders Elegant Outdoor Living, a relative newcomer to the industry, has developed a strong following in Southwestern Florida.
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OUTDOOR GRILLING – BELOVED BARBECUE By Cheryl Dangel Bartolini Barbecue aficionados flock to this Kansas City superstore for all their outdoor-grilling needs.
HEARTH RETAILER PROFILE – WHERE HEARTHS RULE By Sharon Sanders The fireplace niche is the perfect fit for this North Carolina retailer.
INSIGHT – GOING GREEN By Cherise Forno Mendota’s BurnGreen™ technology provides high heat with green efficiency.
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PRODUCT SPOTLIGHT – SPREAD THE WARMTH
CORPORATE PROFILE – RENEWING A BRAND By Jesse Burkhart Under new leadership, Homecrest has chosen to focus on product design and manufacturing efficiency.
GUEST EDITORIAL – THE HPBA SPEAKS OUT By Michele Kayal Loretta Dolan, chair of the Hearth, Patio & Barbecue Association, explains how membership benefits specialty retailers and manufacturers.
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INDUSTRY NEWS – Edited by Kris Kyes
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