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SERVICE UPDATE Replacement 6.0L VDrive Engine Oil Dipsticks S/N 506548 - 517120

December, 2011 SUP2011-02

PCM is publishing this Service Update to remind you, again, of how vitally important it is to have the correct engine oil level in today’s applications. The PCM Owner’s Operation and Maintanance Manual also references the proper way to check the engine oil level. Today’s applications can allow for engines to run at extreme angles. Running the engines at these extreme angles can present a problem if the engine oil level is overfilled. PCM has investigated some recent engine failures that were due to excessive amounts of oil in the engines. In an effort to maintain superior reliability and 100% complete customer satisfaction, PCM has designed an enhanced method of checking and verifying the correct engine oil level. An enhanced engine oil level dipstick has been developed for All ZR409 and ZR409 CES / ZR450 CES VDrive Applications, between engine serial numbers 506548 - 517120. The enhanced engine oil dipstick was designed for ease of checking for and maintaining proper oil levels.The new engine oil level dipstick contains a “T” Handle for removel. The enhanced engine oil dipstick should be replaced at the customer’s earliest convenience. The dipstick can be replaced during any normal service operation, however, DO NOT wait if the boat or engine was just in for service. Please urge your customers to have this Service Update addressed as soon as possible. Upon replacement of the enhanced engine oil level dipstick, it may be necessary to adjust the oil level. DO NOT operate your engine if the engine oil level is not within the “operating range” on the enhanced dipstick. Engine failures due to over-filled with engine oil are not covered under the engine warranty. IMPORTANT: If the oil level is above the MAX mark of the operating range on the dipstick, the excess oil MUST be removed before operating the engine. If the oil level is BELOW the ADD mark of the operating range and oil must be added, always add oil in small increments (4 ounces) until the level is within the operating range on the dipstick.

ENGINE OIL LEVEL OPERATING RANGE

ADD

MAX. DO NOT OVERFILL


PCM is supplying these enhanced engine oil dipsticks at no charge and is authorizing 0.3 hours to install them and adjust oil level if necessary. They can simply be replaced as the engines are prepared for storage or getting them ready for next season. The attached FASTFAX can be used to order the correct part number dipstick and to provide the engine serial number(s) that require the enhanced dipstick. Multiple serial numbers can be provided on one FASTFAX form. Serial Numbers MUST be supplied in order to receive the dipstick at no charge and to receive 0.3 hours labor authorization. Enhanced T-Handle Replacement Dipstick Part Numbers R041096 - ZR409 VDrive (xx-602V-xx) Non Catalyst Dipstick R041093 - ZR409 CES / ZR450 CES VDrive (xx-602VC-xx / xx-603VC-xx) Catalyst Dipstick Part Number If you have any questions you can contact PCM Service / Warranty Department at 1-803-345-1337.

Enhanced T-Handle Replacement

Old Style Ring-Handle

Published by Pleasurecraft Engine Group Training Services. Pleasurecraft’s policy of continued improvement creates dated information and necessitates changes in procedures, specifications and methods used in trouble shooting and repair. In the event you have any questions regarding any of our products, the most up to date information may be obtained by contacting our service department to insure that any published information in your possession has not been updated. The information in the publication is believed to be true and correct at the time of publication. This publication is for informational purposes only and does not constitute a guarantee or warranty or in any way change or modify the written warranty, which is attached to PCM Products at the time of sale. The knowledge of this publication, the information revealed herein and/or the possession of this publication grants no license or authority to anyone to perform any action or make any statement or commitment, beyond the specific instructions stated herein, in behalf of or in the name of Pleasurecraft Engine Group. It is the sole responsibility of those using the information contained herein, to follow industry standard and common sense safety procedures when using the information contained herein and those using the information contained herein agree to defend and hold Pleasurecraft Engine Group harmless in all cases where injury and/or damage may occur during the use and/or application of the information contained herein.


/

/

DATE OF FAILURE:

ENG. HRS.:

/

/ ADDRESS:

OWNER NAME:

PHONE #:

ADDRESS: FAX #:

/

/

PHONE #:

TECH OR CONTACT:

DATE:

ENGINE SERIAL #: PCM CLAIM #:

TIME ALLOW. 0.3 hr

PART # R041096 R041093

DESCRIPTION

LABOR EXT.

FAIL CODE

COST Replacement Replacement

QTY.

PART#

LABOR OPERATION DESCRIPTION Update Engine Oil Dipstick and ensure proper oil level.

6.0L Non-Catalyst VDrive Engine Oil Dipstick 6.0L CES VDrive Engine Oil Dipstick

APPROVED

TERMS:

SOLD TO: CUST. #

DISCOUNT:

SHIP TO: CUST. #

AUTH. LABOR RATE:

DENIED

COST

PREMIER DEALER: YES

PARTS RETURN REQUIRED: YES NO

NO

APPROVED AT THE ABOVE LABOR TIME. ADDITIONAL LABOR AND/OR EXPENSES ARE THE DEALER/OWNER’S RESPONSIBILITY!

CLAIM TOTAL:

RETURN FREIGHT:

MISC.:

LABOR:

STOCK PARTS ADD 10%:

PARTS:

DESCRIPTION

PCM ORDER #

SHIPPING INSTRUCTIONS: GRD [ ] NDA [ ] 2 DAY SELECT [ ] 3 DAY [ ] COD [ ] OTHER [ ]

PARTS SUPPLIED BY: DEALER [ ] DISTRIBUTOR [ ] MANUFACTURER [ ]

DEALER’S SIGNATURE (REQUIRED)

X

NOTE TO DEALER: A COPY OF THIS CLAIM MUST BE RETURNED WITH DEFECTIVE PART(S) IN 30 DAYS OR CLAIM WILL BE DENIED. RETURN PARTS TO: 1737 US HWY 76, LITTLE MOUNTAIN, SC 29075. CLAIM MUST BE SIGNED BY DEALER REPRESENTATIVE STATING THAT THE DEALER HAS THE SKILLS AND KNOWLEDGE NECESSARY TO PERFORM THE REPAIRS IN A SAFE AND SATISFACTORY MANNER, THAT THE DEALER HAS THE OWNERS CONSENT TO REPAIR, AND THAT THE DEALER AGREES TO PERFORM THE REPAIRS PER PCM’S, THEN CURRENT, WARRANTY POLICIES AND PROCEDURES MANUAL. MAXIMUM RATE PAID T O DEALERS WHO DO NOT MEET REQUIREMENTS FOR 100% REIMBURSEMENT WILL BE PAID 50% OF POSTED RETAIL LABOR RATE, NOT TO EXCEED $40.00 PER HOUR.

LABOR OP. # N/A

QTY.

IMPORTANT: THE ENGINE, DEALER, OWNER, AND SYMPTOM INFORMATION REQUESTED ABOVE, MUST BE COMPLETELY FILLED IN AND THIS FORM SIGNED OR WARRANTY CLAIM MAY BE DENIED.

SYMPTOM AND DESCRIPTION OF PROBLEM:

BOAT HULL SERIAL #:

BOAT HULL TYPE:

DATE OF SALE:

TRANS. MODEL #:

TRANS. SERIAL #:

ENG. MODEL #:

ENG. SERIAL #:

DEALER NAME:

1-800-321-3797 International: 1-803-345-0336 PCM DEALER #

FASTFAX WARRANTY CLAIM APPLICATION

sup2011-02  

http://dealer.pcmengines.com/assets/securefiles/serviceupdates/sup2011-02.pdf

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