American Society for Training and Development Orange County Chapter
Managing Editor, Mel Aclaro, GetPublished@astdoc.org
Volume 39 Number I
January Monthly Learning Event
Inside the Successful Change Leader: Who Do I Need to Be as a Leader of Change? Location: Doubletree Club Hotel, 7 Hutton Centre Dr., Santa Ana, CA 92707 Wednesday, January 26, 2011, 6:00 p.m. – 8:00 p.m.
Leadership is more than a role or title, and change is the way of modern business life.
magine a world of work where leaders are engaged with employees and employees are confident and enthusiastic about change initiatives! Yes, this is possible! Leadership is more than a role or title, and change is the way of modern business life. In fact, in today’s work environment, whether you lead teams, consult, train or coach others who do, you are a leader of change. While bookshelves are overloaded with management how-to tombs stuffed with change blue prints, the essential ingredient is missing. “Who do I need to be?” is the rarely asked question, resulting in a flurry of smart-sounding actions that often miss the target of desired result. Why? The Leadership team members forgot to examine and manage their personal internal response to change. Our January Learning Event speaker, Cat Williford, will lead us through an exploration of our built-in responses to change that prompt us to do one of two things: flee or get ready for battle! What happens when we, or the leaders of organizations, choose to flee? Or sound the battle call? What can we do instead? The answers lie in our ability to choose different perspectives and consciously respond to change. We will explore the five Leadership Principles that invite us to consider healthy, powerful and result-inviting possibility in any change situation. These Principles are currently used inside leadership teams in public and private sector businesses across the UK and North America. This is a decidedly low-tech, high-participation, facilitated conversation aligned around the five Principles of Leadership and your personal vision for 2011. You will uncover a new level of personal leadership awareness, capacity and influence, no matter your title or role.
2011 ASTD-OC Events Calendar Tuesday, January 11, 2011 Schedule change. Please see astdoc.org for updates. Delivery Skills Workshop Session 1 – Key Delivery Skills For those who need to deliver presentations or training sessions at school, at work, to clients or in the classroom, the ASTD Orange County Delivery Skills course provides eight modules designed to build the skills of presenters and trainers. Location: Corinthian Colleges, Inc. 6 Hutton Centre Dr., Suite 100 Santa Ana, CA 92707
Tuesday, January 18, 2011 Schedule change. Please see astdoc.org for updates. Delivery Skills Workshop Session 2 – Engaging Your Audience Location: Corinthian Colleges, Inc. 6 Hutton Centre Dr., Suite 100 Santa Ana, CA 92707
Tuesday, January 25, 2011 Schedule change. Please see astdoc.org for updates. Delivery Skills Workshop Session 3 – Presentation Structure Location: Corinthian Colleges, Inc. 6 Hutton Centre Dr., Suite 100 Santa Ana, CA 92707
Wednesday, January 26, 2011 6:00 p.m. - 8:00 p.m. Monthly Learning Event – Inside the Successful Change Leader: Who Do I Need to Be as a Leader of Change? Leadership is more than a role or title, and change is the way of modern business life. In fact, in today’s work environment, whether you lead teams, consult, train or coach others who do, you are a leader of change. Our January Learning Event speaker, Cat Williford, will lead us through an exploration of our built-in responses to change that prompt us to do one of two things: flee or get ready for battle! What happens when we, or the leaders of organizations, choose to flee? Or sound the battle call? What can we do instead? This is a decidedly low-tech, highparticipation, facilitated conversation aligned around the five Principles of Leadership and your personal vision for 2011. You will uncover a new level of personal leadership awareness, capacity and influence, no matter your title or role. Location: Doubletree Club Hotel 7 Hutton Centre Dr. Santa Ana, CA 92707
Tuesday, February 01, 2011 Schedule change. Please see astdoc.org for updates. Delivery Skills Session 4 – Conducting Activities Location: Corinthian Colleges, Inc. 6 Hutton Centre Dr., Suite 100 Santa Ana, CA 92707
Wednesday, February 02, 2011 Friday, February 04 2011 ASTD TechKnowledge 2011 In San Jose, California. ASTD will welcome more than 1,200 people who focus their daily attention on the design and delivery, management and strategy of technology and learning. Attendees will come together alongside 70 exhibitors in the learning technology space to learn, network, and move people forward through the application of learning and technology. Location: San Jose Convention Center 408 Almaden Blvd. San Jose, CA 95110
Tuesday, February 08, 2011 Schedule change. Please see astdoc.org for updates. Delivery Skills Session 5 – Planning & Preparation Location: Corinthian Colleges, Inc. 6 Hutton Centre Dr., Suite 100 Santa Ana, CA 92707
Tuesday, February 15, 2011 Schedule change. Please see astdoc.org for updates. Delivery Skills Session 6 – Storytelling Location: Corinthian Colleges, Inc. 6 Hutton Centre Dr., Suite 100 Santa Ana, CA 92707
Tuesday, February 22, 2011 Schedule change. Please see astdoc.org for updates. Delivery Skills Session 7 – Advanced Facilitation Location: Corinthian Colleges, Inc. 6 Hutton Centre Dr., Suite 100 Santa Ana, CA 92707
Orange County Chapter ASTD
ASTD-OC Is My Home By Denise Lamonte, CPT President
What brought you here? As the 2011 Board gathered for orientation a few months ago, I asked, “What first brought you to ASTD-OC?” For most of us, someone either asked us to attend or we were attracted to the topic of the meeting. Then I asked, “Why did you return for a second meeting?” Some of us came back for more interesting topics, and most of us returned because of a positive encounter with one or more people at our first meeting. What brought you back? During our ensuing discussion we acknowledged that the content we
provide at our meetings is not the only resource for professional development these days. Compared to the first 40 years of our existence as a chapter in Orange County, there is an unprecedented amount of content available to training and development professionals. There is free content on the web, a proliferation of free webinars, e-newsletters, and online communities, to name a few. So we asked ourselves, what is it that we have to offer that these virtual resources don’t? And it all came down to those personal, face-toface interactions that help us grow and connect us to each other and the wider
training and development community. What keeps you here? At a recent monthly learning event someone asked me if I attend meetings of other local professional organizations that affect our field. I said I do, periodically. Then I paused and pointed out that I have chosen to focus on ASTDOC as my primary organization in order to not spread myself too thin. I said, “I’ve chosen this organization to be my professional community. ASTD-OC is my home.” I had never verbalized it before, but as I said it, I realized how significant this community is to me.
Come for the Content, Stay for the Community
s a chapter we are poised at the beginning of a new era. In 2010 we celebrated our 40-year anniversary. As we plan for success in the years to come, we recognize that people, initially, will have a variety of reasons for attending an ASTD-OC event. Many will come for the content. But the people who stay, will stay for the community. Our in-person, face-to-face community connection is what we uniquely have to offer in this day and age. And yet, as most local professional organizations are discovering, the recent changes in the economic landscape are presenting unique challenges in supporting our chapter. The 2011 Board has chosen six strategic imperatives with which to address these challenges.
As president of ASTD-OC in 2011, I look forward to supporting the pursuit of our strategic imperatives in order to strengthen our position as a significant and impactful community of training and development professionals in Orange County. And the best part of it will be serving and interacting with all of you, our members, throughout the year. Here’s to you and a vital 2011.
2011 ASTD-OC Strategic Imperatives In the graphic you can see that bottom five imperatives support the top imperative to provide member benefits. These include a variety of offerings including our Special Interest Groups (SIGs), monthly learning events, mentor program, continuing development courses and mix & mingle socials.
Leadership Index President: Denise Lamonte, President@astdoc.org Past-President: Paul Venderley, PastPresident@astdoc.org President-Elect: Rhonda Askeland, PresidentElect@astdoc.org Chief Financial Officer: Kathy Randle, CFO@astdoc.org VP Communications: Debra Leazenby, Communications@astdoc.org eCommunications Manager: (Open Position). Contact Debra Leazenby today! Orange Spiel Manager: (Open Position). Contact Debra Leazenby today! Secretary: Kathy Harcharik, Secretary@astdoc.org VP Marketing: Janine McDonald, Marketing@astdoc.org Co-VP Programs: Emily Newton, Programs@astdoc.org Co-VP Programs: Damion Donaldson, Programs@astdoc.org VP Continuing Development: Edward Brandt, ContinuingDevelopment@astdoc.org VP Membership: Elaine Jordan, Membership@astdoc.org VP Volunteers: Linda Huey, Volunteers@astdoc.org VP Major Projects: Kathleen Ashelford, Projects@astdoc.org Chief Technology Officer: (Open Position). Contact Denise Lamonte today! VP Special Interest Groups: Natasha Aguirre, SIGs@astdoc.org
From the Past President
little over a year ago, I spoke about finding opportunities within ASTD-Orange County to support the professional development of our members. I believe we’ve gotten off to a good start. There are a few things we’ll be working on in 2011 to continue our efforts. 1) We’ll continue to partner with organizations to identify opportunities to design, facilitate, and perhaps evaluate the efforts of our training programs. 2) We’ll identify opportunities for students of the Training and Development profession to learn from our members’ experience. 3) We'll collaborate with training managers to determine how ASTD-OC can best support its efforts to develop member teams. There’s a lot more to be done, and I’m not sure it can be done without your help. We need more folks to know about all this. Subject Matter Experts who train as part of their job. People who come up to you after an inspiring training session proclaiming that they want to do what you do for a living. And, yes, the neophyte trainer in your department. Do you know any of them? Let them know about ASTD-Orange County. Help us get the word out about our community, and the professional development opportunities that await them.
Paul Venderley Past President ASTD-Orange County “Learn today what you can do tomorrow.”
Orange County Chapter ASTD
I am passionate about the value of membership in ASTD-OC and I hope to attract a team of volunteers to work with me on these initiatives that will help to increase our membership in the coming year.
s the VP of membership for 2011, I am very excited to be moving into a new position on the board after two years as CFO. I can honestly say that I have received far more benefit from my experience as a volunteer board member than I ever thought possible and I am planning to add a few more skills to my resume by the end of 2011. I truly believe that ASTD-OC has given me unique opportunities for professional development which have contributed to my career advancement over the years. After 20 years in sales and sales management, I transferred my experience and knowledge into the classroom, delivering sales and operations training in financial industries, manufacturing and utilities. For the past several years my focus has been on instructional design and development, specifically with computer based e-learning and technical training. As a member of ASTD â€“OC for the past five years, I have been able to improve many of my skills through the monthly meetings as well as the Technology & Training SIG. Currently I am working as a contract instructional designer and developer for a nationwide sales training company. I have designed and developed many e-learning programs which are used by sales professionals in support of instructorled training and as stand-alone online training programs. In addition, I have contributed to the development of classroom training materials and several online, web workshops. Some of the things that I will be focused on as VP of membership in 2011
include improving benefits for corporate members and increasing awareness of ASTD-OC programs within the Orange County business community. Continued offerings for professional development help with individual employee skill development and we can also provide on-site programs for entire training departments. Efforts will also be made this year to increase our number of student members. The future of our organization depends on attracting younger training professionals at the start of their careers and ASTD-OC programs can give them a competitive edge at this crucial time. Another area of focus for 2011 will be on identifying and implementing ways to improve membership value for our existing members. One improvement that has already been identified is to increase online member-only resources. In addition to working on these initiatives, I will continue as a co-leader for the Technology & Training SIG for 2011. In 2010, I received a Master of Science in Instructional Design and Technology from Cal State, Fullerton, and I am setting a personal goal for 2011 to obtain my CPLP. I am passionate about the value of membership in ASTD-OC and I hope to attract a team of volunteers to work with me on these initiatives that will help to increase our membership in the coming year. So, if you have received some benefit from ASTD-OC and would like the opportunity to give back to our training community, are interested in developing some new skills that may help to improve your resume, or would just like to have some fun, let me know.
Mentoring Relationships Benefit Mentors, Too By Kathleen Ashelford, Vice President, Major Projects
ecently, while sifting through my favorite LinkedIn blogs for some interesting discussion, I came across this thread, entitled: “What have you gleaned from mentoring relationships?” Participants shared experiences they’d had in all aspects of mentoring – as mentors, as protégés, even as “co-mentors” with groups of peers. One theme emerged: “paying it forward” by helping another person reach his or her career goals is highly rewarding, and a great way to grow professionally. I recalled my own experience with mentors. Two were bosses; a few were among my professors in graduate school. However, those who stand out most were managers I knew but never reported to, who took an interest in me. They helped me discover and develop talents I didn’t know I had; introduced me to people who could open doors; coached me in matters of company politics; and gave constructive criticism when needed. They made a huge difference in my professional life, and I will never forget them. So, the first time someone told me that he saw me as a mentor, I felt honored to the point of something like awe. Also, I felt a fresh sense of responsibility. That another professional had for me the kind of regard I’d had for my own mentors made me want to be worthy of that regard. It inspired me toward increased awareness and diligence both professionally and personally. When someone seeks my expertise or advice, I want to be doubly sure I know what I’m talking about. Perhaps that is why one of the most effective ways to build mastery of a subject is to teach it to someone else. Most of all, however, few things are more satisfying than knowing I’ve “paid it forward,” as someone phrased it on the LinkedIn blog. If you believe the highest form of leadership is the kind that effects positive change in other lives as well as your own (great writers and thinkers in our profession call it “Transformational Leadership”), then apply to become a mentor in ASTD-OC’s Mentor Program.
Mentor Qualifications • Membership in ASTD-OC for at least three months. • At least 5 years of experience in Training & Development, with equivalent of three or more years in leadership roles such as team leader, manager, coach, mentor, or board member. • Demonstrated expertise in one or more areas of Training & Development, such as Instructional Design, Workforce Development, Coaching, Leading Change, etc. • Ability to listen actively; and to ask powerful questions that facilitate exploration of options to overcome barriers and achieve goals. • Willingness and ability to provide information, guidance, resources, and constructive criticism. • Availability to work with a protégé at least one or two hours a month, for three to five months. • Availability to attend key program events: • Mentoring Kickoff – June, 2011 • Mentoring Mid-Point – August, 2011 • Graduation – October 2011. How to Apply Complete and return the Mentor Profile available on the “Mentor Program” page of the ASTD-OC Website. Applications for Mentors and Protégés are being accepted through March 31. Also, if you are interested in helping lead the program, there are openings on the Mentor Program Committee. Check the “Volunteer” page of the ASTD-OC web site. My thanks to fellow Mentor Program Committee Members Isoud Manasir and Rachelle Hansen for their great work in 2010. Kathleen Ashelford, PMP, specializes in helping organizations manage change successfully, especially change associated with information technology. She has more than 15 years of internal and external consulting experience, including process design and improvement, project management, and technical communication. She has a Master of Arts in Organizational Leadership from Biola University, and recently completed the Certificate Program in OD Best Practices at Brandman University.
Orange County Chapter ASTD
Kathy Randle CFO
t’s a pleasure to serve on the Board this year as your CFO. I’m looking forward to contributing my time and talents to ensure the financial sustainability of the Chapter—one of the Board’s strategic initiatives for 2011. The role of CFO supports this initiative by working with all Board members in creating, implementing, and maintaining a realistic budget given the current challenging economic times. This means: • Determining priorities of where we spend our money to leverage the greatest value and impact for all members • Reviewing financial statements monthly to ensure we are on track and adjusting our spending as needed to stay within our financial targets • Listening to you, our members, for your ideas and concerns in how the Chapter runs its financial operations. I have been a member of ASTD National for 20 years and joined ASTD Orange County almost a year ago, having recently moved back to Southern California after living and working in the San Francisco Bay area. During the past year, I was Project Manager for the Total Trainer Program and have recently begun serving as a mentor in ASTD-OC’s partnership with the Girl Scouts in designing training modules.
I am currently working with ISC Technology, a training and instructional design consulting firm, by providing consulting services for them at The Capital Group Companies in Irvine. I have an MBA and MS in Instructional Design. ASTD Orange County is in good health financially—let’s keep it that way! You play a vital role in the financial success of the Chapter, and I look forward to talking with you on your ideas for achieving financial sustainability this year and into the future. Best regards, Kathy Randle
VP Continuing Development
y 30 years in the restaurant business with Disneyland, Marie Callenders, Olive Garden and Ruby’s, have given me a perspective on people and business that I would describe as ‘truly remarkable’. Many years of training experience came while working as a “manager”, where I was satisfying guests and growing the business through training & development of the team. As the Senior Training Manager for Ruby’s Diner I have developed, created, facilitated and evaluated training programs for hourly team members and managers. These programs encouraged team members to follow a succession plan that would focus them to reach their full potential, helping keep turnover and related costs down.
Currently I am building a new store for one of the Ruby’s franchise partners where I am involved with everything from construction to hiring, training and development of the staff. I continue to consult with the Ruby’s Home Office on creating and facilitating some of their training programs.
ebra has over 20 years experience as an onsite Property Manager in California and Nevada. Her expertise has always been Resident Retention and Customer Service. Her background and love of computers has made her the go to person for anything technical. For the past 5 years she has worked with Western National Group as their Technical Trainer in the Training and Development Department. She brings a unique humor to her training. Because of her first hand knowledge and passion for learning she creates an atmosphere of fun in all her workshops. Debra’s focus of “People Are Our Most Important Asset” earned her the CREDO award with Western National Group. She is a member of the American Society of Training & Development (ASTD). Debra has been married for almost 30 years to her wonderful husband Ray and they enjoy their 4 grown children and 9 grandchildren.
What I am looking forward to in my role as VP Continuing Development in 2011 is engaging more people in our Total Trainer, Delivery Skills and Student Outreach programs. This will benefit the participants through their improved knowledge, experience and partnership with other ASTD-OC members. The additional added value to the chapter is an increase in membership and the talent those new members bring to our chapter community.
Orange County Chapter ASTD
Emily G. Newton
Co-Vice President Programs
’m excited to be part of the 2011 Board – it’s a pleasure to work with talented, creative, and forward-thinking people. Throughout the year, I’ll be collecting your thoughts and ideas on the ASTD-OC chapter (how we’re doing, what you’d like to see more or less of, event suggestions, etc.) and work with our leadership team to continue to build our chapter and team of the future. In my role, I’ll be supporting our strategic imperatives to plan and execute leadership succession and incorporate your ideas to provide our members with benefits that make a difference in their professional lives.
Natasha Aguirre VP Special Interest Groups
y name is Natasha Aguirre and in 2011 I will be serving as the VP of SIGs for ASTD-OC. I graduated from Cal Poly Pomona this past year with a bachelors in Business Administration and Human Resources. I work in LA as a Corporate Recruiter for Internet Brands, Inc. I love Human Resources and am very interested in Training and Development. I enjoy movies, spending time with friends, and I LOVE different kinds of food. What I am looking forward to in my role as VP of SIGs in 2011 is learning more about what ASTD has to offer and helping members utilize those services to get the most out of their time with ASTD.
t was a fine spring afternoon. The warm breeze through the open window brought the shouts of boys playing a pick-up game of rugby on the grass across the street from my dorm room. There I was, diligently working away at one of the last term papers of the semester, for a Classics course, comparing and contrasting three Greek playwrights. I had enjoyed the course, and had quickly arrived at a catchy title. The research went smoothly, and now all I had to do was make some sense of it. My notes were in order and I was busily typing away when ... WHAM! I had put together different pieces of information I had learned over several years and perhaps a dozen courses and come up with a new idea! At least, it was new to me, meaning, I didn’t remember reading or hearing about it before. I had one of the rare, extremely rare, AHHA moments that teachers and trainers cherish! I’ve never forgotten the thrill that ran through me at that moment. The desire to share that thrill is the impetus that drives my work as a Training and Development Professional. And that is my goal for my term as 2011 Co-VP of Programs for ASTD-OC, to bring speakers and events to our membership that give us the tools to put knowledge we may already have together in new and exciting ways. Of course, we are always seeking new information as well, because we are all lifetime learners. We have an enormous reservoir of talent within our own ranks, which we can tap into, shake up, and maybe, just maybe, come up with some new ideas together. Wouldn’t that be thrilling?
Kathleen Ashelford Vice President, Major Projects
lthough I didn’t join ASTD until 2009, I’ve had a strong interest in organization development, change management, and workforce development throughout my career, which I’ve spent mostly in the information technology industry. A few years ago, I took a sabbatical to finish my Master of Arts in Organizational Leadership and reassess my career goals because, after years in the information technology industry, I got tired of seeing things fail. The failure rate for IT projects is well over 60%; for “process improvements,” it’s over 80%. Most of my work has been about identifying and solving the reasons for some gap between a current state and a desired state. Usually, the solution requires looking at the whole organization – especially at its ability to adapt to changes in its environment and then develop its people accordingly. Often, it’s about helping different groups reach across silos to capitalize on each other’s strengths, thus enabling everyone to accomplish what they couldn’t do alone.
Much of my graduate work was in organization development. I fell in love with its focus on systems thinking and human values – not just for their own sake but because I’ve seen how they can effect positive change. Through my ASTD-OC membership, I’ve learned much more. I look forward to working with the people I’ve met, and to applying my experience and education in service on the Board. My plans for supporting our Strategic Initiatives include • Helping to ensure all chapter members make the best possible use of our great new web site (Leveraging Technology), • Building the Student Outreach Program (Retain and Increase Membership), • Completing handoff and launch of our new Mentor Program (Provide Member Benefits), Plus meeting any other challenges or opportunities that arise for our chapter. I’ve belonged to many industry and professional groups in my career. ASTD-OC stands out as a professional fellowship of high-caliber people with tremendous passion and energy for their chosen field. 2011 is going to be a great year!
Orange County Chapter ASTD
VP of Marketing
inda joined ASTD National in 2006 and has been a member of ASTD-OC since 2007. Linda received ASTD-OC’s “Rookie of the Year” award for using her project management skills in delivering the fabulous Mix and Mingle in 2009. She served on the Board as the Vice President of Volunteers in 2010 and will continue in that role in 2011. In this role she hopes to help motivate, grow, and develop those who are willing to step up to the plate and volunteer their talents, skills, and experiences at ASTD-OC. Those who come to ASTD-OC for the content, but who would like to stay for the community, should contact Linda. She will help you get plugged in meeting new people, while you grow personally and professionally. This will ultimately enhance your resume, and Linda can show you how. Linda is an Organizational Development Professional with most recent expertise in start-up organizational development, and development and implementation of a broad range of solutions resulting in enhanced employee performance and improved group, department, and organizational effectiveness. As an Employee Development Manager, Linda developed and delivered at a large automotive company a variety of training solutions to employees in the North American market. It was during that time that Linda discovered her passion for the field of training and development as she saw the rewards in helping make a difference in people’s lives by helping them develop their potential.
Linda has a Certificate in Organizational Development Best Practices from Chapman University; an MBA from Webster University; and a Bachelor of Science degree in Engineering Technology, Construction Management, from California State University, Long Beach. She is presently employed with the Federal Deposit Insurance Corporation in Irvine, CA.
I am proud of what has been achieved so far, but I feel like we have only just begun. So make it part of your new year resolution to tell as many people as you can about ASTD-OC. Together, let’s get the word out in 2011.
i, I am Janine McDonald, CEO of J9 Leading Solutions, LLC and the ASTD-OC 2011 VP of Marketing. After joining the Board in 2010 in this same role, I feel our marketing team is poised and ready to make a big impact in the coming year. Effectively marketing ASTD-OC to businesses and training professionals helps increase membership and strategic partnerships as well promote member benefits to current members. In other words, we have both an internal focus as well as an external focus. What I am looking forward to in my role in 2011 is getting the word out to people about the wonderful opportunities provided by ASTD-OC. How are we going to do that? A significant step was taken in 2010 to produce a marketing piece that will reach 2,500 businesses in Orange County in the first quarter of 2011. This magazine quality cooperative marketing tool will help inform businesses about ASTD-OC and encourage them to join our group as well as provide a directory of training resources to choose from among our membership. A win-win!
As a part of the training and development community for over a decade, my only regret is that I didn’t become more involved in ASTD as a volunteer sooner. I would encourage you to participate too. If you have a special interest in marketing either in the graphic design and layout or in promoting the organization in the business community we would welcome your participation and support.
Please contact Linda at: Volunteers@astdoc.org if you would like to volunteer and/or learn more about the many volunteer opportunities that are available at ASTD-OC. Connect with Linda on LinkedIn: http://www.linkedin.com/in/lindahuey) OrangeSpiel
Orange County Chapter 9852 W. Katella Avenue, Suite 187 Anaheim, CA 92804
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ASTD-OC’s Social Networks
No fuss, no muss. This is where the ASTD-Orange County Chapter meets online. You don’t have to be a formal member of the chapter to join these forums. But, we hope you will because we get together frequently in the real world, too.
Have you joined the discussion yet? Don’t be left out. Visit the ASTDOC website for more information on signing up or http://linkedin.astdoc.org.
This is the Facebook “fan page” about the local chapter of ASTD in Orange County, California. It’s another way you can connect with ASTD-OC and keep up to date with what’s going on in the chapter. http://facebook.astdoc.org
Follow “@astdOC” on Twitter. You can keep up to date (in some cases, up to the minute) as ASTD-OC Board members relate both what’s coming to the chapter and what’s happening right now! http://twitter.com/astdoc