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Patton Press

Issue 6, Dec 2012

UNITING US ALL GLOBALLY

From the desk of our CEO The last 12 months have been tough and challenging but I’m pleased to say that in spite of these circumstances we have made good progress on several fronts. The leadership in Thailand and India changed during the year with Jon Pickford starting with us in Bangkok during September and Swatantra Gagneja in Delhi earlier this month. We also opened a new branch in Geebung, North Brisbane and a Joint Venture in the Gold Coast during the year. With these two outlets in Queensland we now have 12 offices in Australia. Unfortunately we had to shut down our operation in Hervey Bay due to very tough operating conditions in that part of Queensland. Hopefully the next year is going to be better and full of opportunities for us all. During 2012 we have expanded and strengthened our Patton team so that in 2013 we have one of the very best teams possible within our Industry to take Patton on to the new heights. We plan to take full advantage of our strengths and expand our presence further in Australia, Thailand and India. I’d like to take this opportunity to thank you all for your efforts and support throughout the year. Finally along with my family I'd like to wish you and your families a Merry Christmas and a Happy and Prosperous New Year. Have a safe and enjoyable break over this festive season.

New Joint Venture - Patton Gold Coast We are pleased to announce that during the month of November we have opened a new JV in Queensland.

Inside this issue: GM’ S MESSAGES INTRODUCTION

2-3

ROADSHOWS AND CHILLVENTA 2012

3

D SERIES AND BENDEX MELBOURNE

4

SRI LANKA MILK CHILLING PROJECT, MINISTER LEADS BUSINESS DELEGATION AND PATTON SPONSORED

The company is Ozcold Pty Ltd trading as Patton Gold Coast and will operate out of Southport covering all areas of the Gold Coast region. This is a very exciting time for our Australia growth and in line with our expansion plans.

AND

5

IBA.

ETS, HEALTH AND SAFETY AND CUSTOMER SERVICE MEETING

6-7

Y OUNG HR P RACTITIONER AND ESSONS OF L IFE

8

O XFAM T RAILAWALK AND 5S

9

10

We look forward to a close association as we go from strength to strength.

C HRISTCHURCH C ELEBRATES ! A ND L ONG S ERVICE A WARDS 2012

Newer, Bigger, Brighter!

B OCCIA T ROPHY AND O UR H ISTORY

11

The new business is a JV between Patton Australia and Latest addition to Patton Family. two partners who have been working on the Coast, Carol Jackson and Tony Corbett. Carol has worked for many years in the refrigeration wholesaling industry in Brisbane, Northern Rivers and the Gold Coast area. Tony is a qualified refrigeration mechanic who has worked in wholesaling for several years in various parts of the country.

Patton WA (Metjak) has relocated to a newer and much bigger branch at 15 Pearson Way, Osborne Park, Perth. Although this new setup is only a couple of kilometres away from the previous it is more than double the size with a big showroom and plenty of storage space. The branch opening function, which was combined with this year’s Christmas function, was held on Friday 23rd November. This was a huge success with Robert DiPierdomenico (Dipper) a former AFL star, as the guest speaker. The function was attended by more than 130 guests mostly customers and a handful of suppliers.

New Metjak building at 15 Pearson Way.

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Page 2 Message from Patton New Zealand GM

Another Christmas and the close of another year. 2012 has seen three retirements and more long service awards, including 25 and 30 year milestones. The market has seen closures of branches, not ours, and significant reduction in staffing levels. At Patton our numbers remain constant overall. We started a series of Road Shows promoting Patton products and reminding the market that we are innovators, manufacturers, and represent and support best brands. The much anticipated ETS system begins Jan 1st and is not going to cause the great escalation in costs of refrigerant (right away), that was predicted by some. We have brought new Patton evaporators to market and received orders for a new range of Pattonpak chillers. Even got some into Tasmania (West Island). In the New Year we are rolling out the 5S system to all NZ branches and the New Look and Feel Website will debut. The IT transformation for the group continues, like all things IT (and children) it can test the patience. The end game will be a robust modern infrastructure, so hang in there. We will have that hot summer this season; we will see our market get stronger along with our share of it. We are (still) the best team, mostform technical, mostGM ethical,- and great people to deal with, besides. Message the Patton Australia Our reason for being: RESPONSIVE

Achieved by:

EXPERTISE

DELIVERED

INNOVATE

TAKE OWNERSHIP

MAKE IT HAPPEN

I wish you all a Safe and Happy Christmas and as always look forward to sharing the challenges and successes’ of the New Year ahead. Remember to visit www.pattonnz.com

Introducing Swatantra Gagneja – MD Patton India On 5th December, Swatantra Gagneja, joined us as Managing Director for our India Operations. Over the past 27 years Swatantra worked in the Indian HVAC&R industry in various capacities. His last assignment was ‘Director Sales and Marketing’ working in the field of precision air conditioning with ‘Stulz India’, a German Company. He started his career with Voltas Limited, a Tata Group company and his last assignment with Voltas was as General Manager. Swatantra is experienced in setting up a Green Field Project in India. He was one of the key members of the team that set up operations and manufacturing of an Italian company (Uniflair India) from scratch in India and they achieved 10% market share within 3 years of its operations. Swatantra has been spending December with Vinod Rekhi understanding the role and taking over the responsibilities. Vinod, after being at the helm for 5 years since the inception of Patton India, retires on 31st December 2012. We would like to take this opportunity of expressing our gratitude to Vinod for his contribution and support to Patton India and wish him well with his upcoming retirement.

Introducing Jon Pickford – GM Patton Aero - Thailand We welcome our new General Manager for Patton Aero, Jon Pickford who joined us in September 2012. While Jon originates from Brisbane, he previously lived and worked in Asia in senior management roles. For several years he had Bangkok as a base and travelled extensively while working in Malaysia, Vietnam, Indonesia and Philippines. Jon is fluent in the Thai language and has a great understanding of various Asian cultures and customs. We believe Jon will be a great asset to Patton Aero’s future success as he grows the manufacturing facility and ASEAN market while focussing on expanding the product range, improving production turnaround and producing quality products in record time with an increased team. With this focus, Patton Thailand, recently made its first inroads into the heavily contested retail market of Thailand with its first customer in the Foodland Supermarket group. This paves the way for future purchases by Foodland/Carrier Linde and other major retailers who have always been seen as technology leaders. As we move into 2013, Jo and Patton Aero are ready for the challenge! We wish him all the best.

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Issue 6, Dec 2012 Message from Patton Australia GM As I am writing this in Brisbane we are experiencing the hottest December day for 10 years. A warm 39ºC !! Hopefully these temperatures will continue for the rest of the summer and have a dramatic impact on our sales!

During May we had a stand at the ARBS exhibition held in Melbourne. This year we increased the size of our stand and once again it was a great opportunity to showcase our ever increasing range of capital equipment and we received positive comments from all those who attended. The major event for us in the middle of the year was the introduction of the ‘Carbon tax’ and its implications. There was a lot of discussion from all areas of the industry prior to July but after that date it became business as usual at a higher cost. In June we opened a new branch at Geebung, Brisbane North under the control of Grant Mitchell (Hammy) who moved from Archerfield. This new branch provides a superior service to our existing north side customers and has opened up a large array of new customers who are based in that area. We also opened up a new joint venture, Patton Gold Coast in September with partners Tony Corbett and Carol Jackson. Other personnel to join the team during the year were: Brett Santini - Sales Representative Adelaide; Jarrod Blakley Internal Sales/Store Archerfield; John Murray - Customer Services Geebung; Craig Alcorn - Account Manager Sydney; Nikki McCarrey - Purchasing Archerfield. We received a substantial order mid-year for Maxi Foods, a small supermarket chain in Victoria. The order consisted of three refrigeration racks and a full range of evaporators. It was a major breakthrough to supply racks and ancillary equipment for a new supermarket. 2012 has presented us with ongoing challenges in the marketplace but over the past few months there have been signs all the efforts are starting to pay off. We hope this momentum will continue throughout the summer and the rest of 2013. On behalf of all in Australia I would like to wish all our Patton colleagues and families around the world a very Merry Christmas and a safe and enjoyable festive and holiday season.

TOP MODELS ON TOUR The Patton Team tookdelegation “The Next Top Model” show on the road to key customers in Whangarei, Auckland and Hamilton . Business to India We presented three stunning new products (Top Models) to our contactor customers (and some key end users) and detailed the imminent emission trading scheme impact on our industry. The new products included two new evaporator ranges we added to the Patton built offering and demonstrated our continued commitment to manufacturing. The third new product was a major step forward in compressor technology from Emerson, setting the way for greater efficiency and system control. There has been much speculation around how the ETS will affect the refrigeration trade and users. We were able to put the facts and answer the questions. Subsequent feedback has confirmed the success of the shows. We will continue through the rest of the country in the coming months.

CHILLVENTA 2012 Jason Pearce, Craig Parker and Sameer Handa recently attended Chillventa 2012 in Nuremberg, Germany. The international exhibition for refrigeration, air conditioning, ventilation and heat pumps ran from 9 th to 11th October with an exhibitor record of 915 companies and 29,000 international visitors. With only two solid days to get round the 915 exhibits it was full on catching up with our suppliers and finding out about and discussing newest technologies, innovative products and solutions for energy efficiency. Following Chillventa the team travelled with Emerson Australia representatives to the Copeland semi-hermetic compressor factory in Mikulov, Czech Republic for a one day tour of the production line followed by training on the new Stream Semi-Hermetics, including a strip down and rebuild of both 4 and 6 cylinder machines. With over 40 hours in economy flights, including the odd missed flight, and a fair few hours of train and bus travel the guys were pretty exhausted at the conclusion of the trip but gained some valuable time with our distant suppliers. The next Chillventa will take place in Nuremberg from 14-16 October 2014.

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Page 4 NEWS FROM AUSTRALIA

After a busy and challenging year, Patton Australia has recently announced three promotional changes: John McCarrey has moved from Queensland Sales Manager to National Sales Manager, based in Brisbane. While no two branches are exactly alike, and each branch has its own unique challenges and rewards, it is important that all branches are working to the same guidelines and objectives. John’s role will be to ensure that each branch is meeting this standard, is running as efficiently as possible and sales staff are supported to achieve their goals. Jason Pearce has been promoted from Sales Engineer to National Technical Manager based in Brisbane. Jason’s new role will see him promoting new and existing products, whether they are new products developed by Patton themselves or new products from other suppliers. Jason’s role will be to understand the product and pass that understanding on to our sales team. Continual sharing of technical knowledge at all levels will be one of Jason’s most important roles in order to maintain our Patton tradition of knowledge. In addition, Jason will also maintain his customer base in Queensland. Andrew Galliano has been promoted from Sales Engineer to Victorian Sales Manager. Andrew’s new role will see him oversee the three Victorian branches. Andrew comes from a very strong wholesale background and his natural leadership abilities made him an easy choice for this role. Andrew’s job will be to grow the business in Victoria by encouraging and focussing the sales team and backing them up with technical support. In addition Andrew will continue to grow his sound personal customer base to ensure that Patton Victoria is ready to take the next step up.

All new Patton “Dual Discharge” Unit Coolers Patton augments its formidable line-up of unit coolers with the new dual discharge “D Series”. The “D Series” is specifically designed for cooling areas requiring low noise and lower air velocities. Ideally suited to situations where people are working for long periods, as in food process areas, the “D Series” is also aesthetically pleasing in an ‘easy to clean’ white ABS outer casing. With sixteen models (8 high temp and 8 low temp) from 1.5 to 9.8 Kws the “D Series” provides a great range of models to suit most mid-sized applications. Patton’s high quality and reliability is built into the “D Series” with plenty of contractor focused features. Features such as a dual hinged, fully reversible, drain tray. The drain tray has also been designed to accommodate an internally mounted condensate pump for areas where external condensate drainage is prohibitive. Also provided are easily removable end covers for access to T.X Valve and electrics without the need for drain tray removal. The fan motors, 350mm Ø, are also easily removed or accessed for service without the need to remove or lower the drain tray via the simply fixed fan grill. All fans are single phase 50/60Hz suitable and thus provide application options in our clients many international markets. For further information contact your nearest Patton outlet or visit our website pattonnz.com

BENDEX MELBOURNE Bendex Stainless Steel Fabricators provide refrigeration solutions to meet a wide range of commercial needs from small cafes to major food manufacturing plants to other non-food applications requiring refrigeration. Founded in 1993, Bendex Stainless Steel is a family business owned by brothers Joe and Frank Mancuso, based in the northern suburbs of Melbourne. Bendex brand continues to grow from strength to strength in which Patton Australia is proud to be their primary supplier. Earlier this year, Bendex acquired a new client Melbourne Fresh Meats who opened a brand Bendex Group with Ashley Chua. new store within one of Melbourne’s largest shopping centre precincts – Highpoint Shopping Centre. Patton Australia supplied the refrigeration equipment for this major project. The overall project was a remarkable success and Patton Australia look forward to working with Bendex and delivering the utmost quality in both product and customer service.

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Issue 6, Dec 2012

Page 5

Sri Lanka Milk Chilling Project – Phase 1.1 Following on from a successful trip to Sri Lanka in April, Patton was invited to the official breakfast launch of the ‘Wanni Dairying Re-generation Programme’ at Tear Fund’s Auckland HQ in August. The occasion also attracted delegates from The Ministry of Foreign Affairs and Trade, Fonterra and QPOD (associate partner on the project). The event was organised to create awareness around the project and highlight the main aim ‘Generating sustainable incomes for at least 1,500 farmers through supporting and developing their traditional small-scale dairying activities’. On the morning Kevin Riddell (Tear Fund NZ) Ray Keane (Patton) and Paul Bosher (QPOD) took to the stage to present the aims, key challenges and solutions associated with the project. Ray highlighted his finding from his field research trip in April and explained how d.think (design thinking) helped in the whole process. He explained the importance of empathizing with the local Tamil people and how it was achieved by four steps; expose, observe, engage and capture. Concluding his presentation Ray described how Patton, using its refrigeration knowledge and expertise, would focus on the early stages of the milk cold chain and break it down into three key areas; the farmer, the milk collection point and the milk chilling centre. Ray Keane presenting at GOT milk. The project is now in full swing and early 2013 promises to bring design, prototyping and testing of ideas to help improve the ‘farmer to collection centre cold chain’ in northern Sri Lanka.

New Zealand Minister leads business delegation to India With the visit of Hon. David Carter, New Zealand Minister for Primary Industries, in November 2012 both India and New Zealand are set to increase their mutual cooperation in agriculture, horticulture, dairy and cold-chain sectors, where there is a large scope for technology transfer to India. During the visit of the Minister the Confederation of Indian Industry (CII) signed a Memorandum of Understanding (MoU) with Fielddays Society of New Zealand to promote mutual business collaborations. Offering cold-chain technology to the Indian market was one of the agendas on the Minister’s visit to India. He personally met apple growers in Shimla, dairy farmers in Chandigarh and meat industry people in New Delhi. Amongst a strong team of 21 business Sameer, David Carter & Swatantra. delegates was our CEO, Sameer Handa, representing NZ expertise in refrigeration technologies. Swatantra Gagneja, newly appointed MD of Patton Refrigeration India also joined the delegation. Minister emphasized the need for a Free Trade Agreement between the two countries when he met the Commerce Minister and Agriculture Minister of India. From the point of view of HVAC&R industry cold-chain is a sun-rise industry in India. A company like Patton India has a lot to offer to India in terms of technology at a time when it is needed the most.

Patton sponsors “Best Young Entrepreneur of the Year 2012” The Annual Indian Newslink Business Awards were held at the Sky City Convention Centre on 19th November. For the third consecutive year Patton has been the proud sponsor of the Best Young Entrepreneur award. The lucky 2012 recipient was Atin Patel from Multitrade International Limited. In attendance among the honored guest were Mr. Gopalakrishna Gandhi, grandson of grandson of Mahatma Gandhi, the acting Prime Minister Bill English, the Leader of the Opposition and several Members of Parliament. Mr. Gopalakrishna Gandhi got the evening's Mayor Len Brown, Atin Patel and Sameer proceedings off to a flying start with a motivating and encouraging opening speech setting the tone to a great evening. The evening was well attended by more than 700 people and glamour of the event was a reflection of the high caliber sponsors, entrants and judging panel. The Patton stand took prime position and we had the opportunity to display the latest Mitsubishi and evaporators range to promote Patton brands. Our two minute corporate promotional video was shown followed by Sameer announcing and presenting the award. Patton continues their support and is honored to be involved in such a prestigious event - we look forward to a mutual relationship going forward.

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Emissions Trading Scheme (ETS) From 1 January 2013 the Emissions Trading Scheme will include HFC refrigerant gases. This affects all our gases except R22, which is reducing to zero imports in 2015 These gases are referred to as Synthetic Greenhouse Gasses as they contribute to the global warming effect. They become liable to a cost (tax) at the time of importation. Each refrigerant has been assessed and ranked with a GWP (Global Warming Potential) figure, using carbon dioxide as a base with a GWP of 1. R404a, for example, is rated 3,920 meaning it is 3,920 times more harmful to the environment than CO². Importers (Patton) will need to buy carbon credits (Tax) the cost of which will be passed on to end users in the sale price of the refrigerant. The credits will be surrendered to the government at a later date. One kilogram of R404a (GWP 3,920) will incur 3.92 carbon credits, but under a “2 for 1” scheme this will be halved to 1.96 units, which will be bought at market rates. In Australia, the government scheme has caused prices to soar as their scheme is a pure levy/tax, paid like duty or GST, raising prices more than 750%. Initial fears in our industry were that similar prices would be seen here, however, in the NZ scheme at today’s carbon value (which will change with demand) the increase is more likely to be 60%. Refrigerant Recovery The ETS will also make it illegal to knowingly release any SGG into the atmosphere. As a result it is likely that more refrigerant will be recovered for destruction. This will mean a reduction in the emission of these environmentally harmful gasses. Patton is currently working with Recovery on a regional collection program to commence early 2013. This is aimed at reaching technicians working in smaller towns or rural areas who may not be recovering refrigerant due to difficulties in getting cylinders to Patton’s recovery depots. The depots of a national freight company will be used as collection points, with cylinders being freighted to Patton in Auckland, Wellington and Christchurch.

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Issue 6, Dec 2012

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Health and Safety It was said that the world is coming to end in 2012 but what the caterpillar calls the end of the world the master calls a butterfly. Our health and safety practices have continued to progress, we have made significant improvements in last five years and we see Health and Safety as a continuous exercise. This has not only resulted in improved morale, fewer accidents, healthier, and happier employees but it has contributed financially to the business. In 2011, our safety practices made us the finalist of the Excellence in Workplace Safety award - Westpac Auckland Central Business Awards. We will continue to approach H&S in a practical way across the group, with initiatives we have introduced in New Zealand including health checks, healthy eating, safety awareness being introduced into Australia, Thailand and India in due course. We are committed to continually improving our H&S practices. Just wait and watch, there is more to come in 2013.

CUSTOMER SERVICES MEETING 2012 5th and 6th of December were eventful days in the Patton NZ Calendar. The annual Customer Service Meeting was organized to facilitate knowledge sharing and team bonding. The first day started early with a visit to a Pokeno dairy farm to gain first-hand knowledge on the working of Patton products. The refrigeration units, installed by O’Meara Refrigeration, plays a vital role in preserving the freshness of the milk and for most of the participants it was their first experience of seeing a fully functioning Site visit and Green Dairy Farm. PattonPak in a dairy set-up. The visit answered many questions but also raised others. As Tony Lovell said “I’m sure everyone present would have gained some knowledge” After the morning session everyone assembled at Level 53 of the Sky Tower to enjoy a lunch “in the clouds”. During the afternoon, suppliers Emerson and Rothenberger presented product information sessions which helped to expand product and technical knowledge. The day concluded at Waipuna Hotel where all participants joined the Auckland staff in festive celebrations and a buffet dinner. The comedy item, with roles played by Tuaine, Binesh, Sahil and Sameer made the proceedings more colourful. The second day, by popular opinion, was the best part of the entire event, a quiz competition hosted by Umesh and Vanessa. The major theme was Patton products and processes resulting in added knowledge and fond memories. The team of Tony, Natalie, Shane and Huiyan were crowned the winners and each took away an ultracool Apple i pod.

Quiz Competition.

The afternoon session also included a knowledge sharing segment in which the Inventory Team discussed the intricacies of Stock Transfers. This was followed by Sameer’s insightful talk on Patton’s way forward. The evening saw the Patton teams racing along the Airport Oaks Go-Kart Circuit. The team of Peter Walden and Kenny Johnston proved to be Red Bull Racing Incognito and were crowned winners. Highlights were: the road trip and site visit, being together as a team, sharing Christmas with Auckland staff and ending the 2 days with teams racing at Formula E.

Winning go karts team.

Patton’s Igloo heat load and equipment software is available for download. visit pattonnz.com

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Page 8 Young HR Practitioner of the Year

Umesh Thakur, our HR Consultant participated in HRINZ Young HR Practitioner Award 2012 and successfully attained the merit category. HRINZ is the only Human Resources Institute in New Zealand and the HR Awards are designed to recognise excellence within New Zealand’s HR community.

Umesh Receiving his certificate from HRINZ president Catherine Taylor.

Umesh started with Patton’s in 2008 as a HR Coordinator, now HR Consultant takes care of HR, Health and Safety and Payroll for both Patton NZ and Australia. Since 2008, Umesh has successfully implemented various HR and OSH initiatives in the company and those particular initiatives were recognised for his successful selection in attaining Merit in HR Young Practitioner award category. Merit acknowledges the contribution of the individual in his field of work and is recognised as having future potential.

Umesh’s academic goal is to do PHD by 2020, For the last three years; Umesh has continued to study part time and recently completed his bachelors in HRM. He plans to continue his study part time by doing MBA in 2013. Umesh is quite passionate about his role and continues to explore new challenges and opportunities as they come. He plans to develop a more holistic and strategic view of HR in coming years. We may expect several interesting Health and Safety and HR initiatives including people development practices from Umesh in 2013.

LESSONS OF LIFE A professor stood before his philosophy class and had some items in front of him. When the class began, he wordlessly picked up a very large and empty mayonnaise jar and proceeded to fill it with golf balls. He then asked the students if the jar was full. They agreed that it was. The professor then picked up a box of pebbles and poured them into the jar. He shook the jar lightly. The pebbles rolled into the open areas between the golf balls. He then asked the students again if the jar was full. They agreed it was. The professor next picked up a box of sand and poured it into the jar. Of course, the sand filled up everything else. He asked once more if the jar was full. The students responded with a unanimous ‘yes.’ The professor then produced two Beers from under the table and poured the entire contents into the jar effectively filling the empty space between the sand. The students laughed.. ‘Now,’ said the professor as the laughter subsided, ‘I want you to recognize that this jar represents your life. The golf balls are the important things—-your family, your children, your health, your friends and your favourite passions—-and if everything else was lost and only they remained, your life would still be full. The pebbles are the other things that matter like your job, your house and your car. The sand is everything else—-the small stuff. ‘If you put the sand into the jar first,’ he continued, ‘there is no room for the pebbles or the golf balls. The same goes for life. If you spend all your time and energy on the small stuff you will never have room for the things that are important to you. Pay attention to the things that are critical to your happiness. Spend time with your children. Spend time with your parents. Visit your grandparents. Take your spouse out to dinner. Play another 18. There will always be time to clean the house and mow the lawn. Take care of the golf balls first—-the things that really matter. Set your priorities. The rest is just sand. One of the students raised her hand and inquired what the Beer represented. The professor smiled and said, ‘I’m glad you asked.’ The Beer just shows you that no matter how full your life may seem, there’s always room for a couple of Beers.

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Issue 6, Dec 2012 The IMPOSSIBLE is NOTHING! Oxfam Trailwalk is an annual fundraising event organised and promoted by Oxfam. This organisation works with poor communities and local organisations in Africa, Asia and the Pacific to help people address the root causes of poverty. This year two Patton teams of four have registered to take part in the 100km challenge in the stunning Lake Taupo region on 6 and 7 April 2013. The two teams, with their support crew, will gather at The Great Lake Centre in Taupo. Oxfam Trailwalker is not just a physical challenge. Both our teams have committed to raise at least $2,000 each to support Oxfam New Zealand's work. All four members must start and finish the walk together. The 100kms must be completed by passing through seven checkpoints within 36 hours - this is not a relay. Why we are doing this? We believe this is an opportunity for us to do something for the greater good. How can you help you may ask? Well that is the easy part. Please join us in this exciting challenge by donating a small amount and you will know that you have given to a very needy charity and helped your fellow colleagues reach their goal.

Track our progress by adding us to your Friends list on Facebook or by adding these pages to your Favourites. Join us on Facebook to see how you can support our challenge. Also, please spread the word to your family and friends. http://www.facebook.com/patton.oxfamtrailwalkers - click “like” and post some encouragement. You can donate online to this worthy cause and please leave your comments to inspire the teams. Donations can be made on the Oxfam website please log on as follows: http://www.oxfamtrailwalker.org.nz/otw13/teams/patton-heat-exchangers http://www.oxfamtrailwalker.org.nz/otw13/teams/patton-super-heated We would like to thank both NZPM and Verde group for getting behind our teams and showing their support.

Patton is Marching Ahead with 5S! The 5S program, as many of you are already aware has been in full swing at Patton HQ in Auckland for the past 18 months. Every department has taken part and the results speak for themselves. We have seen improved profitability, efficiency, better service and safety across the board. Over this time all staff members of the Patton Auckland team from all the way up to CEO have been trained in 5S principles and the audit process which we all readily take part in every week. By maintaining this program we have gained a lot of experience and have adjusted our day to day work habit’s to reflect in a better well organized work force. 5S is a component of Lean Manufacture which establishes a visual workplace using the Kaizen system of continual improvement. The 5 S program focuses on having visual order, organization, cleanliness and standardization. To recap the principles of the 5S system are as follows: 1. Sort – involves removing all unnecessary things from the work area / workplace. 2. Set – Means that the work area is well laid out and organized coherently. 3. Shine – means that everyone follows schedules for cleaning and inspection. Everything is easy to see, reach and return 4. Standardise – Means that everyone does the same tasks in the same way. 5. Sustain – (The hardest) means that the previous 4 Ss’ are maintained, and people do not slip back into old habits. The 5S ‘rollout’ will continue in early 2013. Branches in NZ will be provided training and support to start their own 5S programs. For further information on 5S or any questions about this exciting next step please contact the 5S Senior Coordinator Alddon Mackay in Auckland.

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Page 10 Christchurch Celebrates!

LONG SERVICE AWARDS 2012

Brian Yates: The veteran of 52 years. Branch manager Wayne Beattie writes: “From humble beginnings in Barbados Street to the present day site in Kingsley Street, Brian has been here seen it all, and if he hasn’t seen it – it’s not worth seeing. He too, has played a huge part in making Patton’s Christchurch what it is today. Brian is Christchurch’s very own walking catalogue – he will be missed for his unassuming way, knowledge and expertise, and of course his loyalty to Patton’s. On Friday 14 December 2012, when Brian leaves work for the last time, it is truly the end of an era.

We are very proud to announce that 2012 brings with it a number of long service celebrations:

John Clemence: Another long service veteran from Christchurch Manufacturing is John. Wayne Beattie, Christchurch branch manager writes “It has been an absolute pleasure working John and Brian. with John. The standards that he sets for himself are incredibly high – and it’s something that he has achieved day in and day out – he is an example to us all, a person truly respected by all in Christchurch Branch.”

Harvey Win- Tauranga.

Please join us all in congratulating Brian and John on a job well done. Our best wishes go with you both wherever your futures may take you. Haere rā! Also, this month we celebrate and acknowledge the achievements of five special people from our Christchurch branch. Firstly we would like to acknowledge the grand achievement of the 30th Anniversary of Sheryl Johnston. She too has joined this prestigious 30 plus club and counting!, A real achievement. A person who prides herself on offering great Customer Service all day, every day, and has played a huge part in making Patton Christchurch the successful business it is today. Sheryl, a big thank you for all your efforts – they are very much appreciated. Victor Beever celebrates 25 years continuous service in Christchurch Manufacturing, this is also a noteworthy achievement and we thank you for your loyalty and dedication to making our branch a success. Wayne Beattie has made it into double figures being at the helm of Christchurch branch for the past ten years. His leadership and loyalty to the staff and company during some of the most difficult time is greatly valued. Most companies can only dream of having such long service from staff in modern times, yet Patton’s can boast at least 4 people with 25 years’ experience or more. Sheryl, Wayne and Vic, thank you for your contributions over the years, long may that continue.

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The following staff has reached these milestones: 30 YEARS SERVICE Philip Hitchins– Auckland and Sheryl Johnson– Christchurch. 25 YEARS SERVICE Victor Beever - Christchurch. 20 YEARS SERVICE 15 YEARS SERVICE Andy Henderson - Wellington and Binesh Singh - Auckland. 10 YEARS SERVICE Wayne Beattie - Christchurch; Inesi Taufa and Alddon Mackay - Auckland. 5 YEARS SERVICE Stephen Pearce - Hamilton; Kenny Johnson - Palmerston North, Ray Pamment - Tauranga; Nitesh Pillay, Andrew Sekula, Yan Maung, Iro Puna, Tauveli Samate, Yogesh Agravat, Cindy Wang and Huiyan Zhou - Auckland WELL DONE, YOU'RE THE BEST!!! Given all of the above years of service and experience in their field of expertise, combined together this equates to over 220 ye a rs o f r e fr ig e ra ti o n a nd manufacturing experience within our company. We look forward to working together in achieving higher goals as we grow our company and welcoming others joining this elite long service milestone at Patton.


Issue 6, Dec 2012

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Boccia Trophy - Andy Henderson Andy's son, Mathew, was born with Cerebral Palsy, meaning that he has difficulties with fine motor skills and a shortened attention/concentration span. Upon contacting Parafed Wellington to establish what sports would be suitable for Mathew and his disability, Boccia was suggested. Boccia is a Portuguese precision ball sport game, is related to bowls and pétanque. The sport is competed at on both a national and an international level by either athletes who require a wheelchair or have other severe disabilities affecting motor skills. In 1984 it became a Paralympic sport. As Boccia was not an active sport at this time Andy took the initiative and organised “Have A Go Day”. From here, under Andy's guidance, a group of regular Boccia players was formed. The group meets twice a month in Lower Hutt and in October they travelled to Christchurch to compete in the NZ National Boccia Championships. Andy has learnt to referee and coach Boccia and is the mainstay of the group.

Happy Recipient.

For Mathew, it has meant he can participate in a sport that he loves and it has helped him with motor skills, concentration span and strategy planning, increasing his self-confidence. Similar experiences and outcomes are relayed by other group members who owe their success to Andy. There were 350 nominations for the awards and 33 finalists in total. The three categories were student volunteers, volunteers and good sorts. Andy was a finalist in the good sorts category which is for all of the volunteers who work as coaches, managers etc., and just do it quietly without asking for any assistance.

Our History - The Next Phase… 2001-NZ first sales to the new Fonterra supply farms, 16 units. Hellaby sells its shares in Patton Refrigeration to NZPM. 2003 - NZ’s Nelson Branch opens at 10a Titoki Street with David Gundry as Branch Manager. 2004 - NZ’s Head Office moves from Monahan Road to 88 Carbine Road, Mt Wellington. 2005 - 2nd Australian Branch opens at Thomastown, Melbourne with Phil Smith as Branch Manager. 2006 - November – Nelson Branch relocates to 53a Bolt Road, Tahunanui. 2007 - NZ passed 1000 Patton dairy units sold into dairy since 2001. Patton India opens with Vinod Kumar Rekhi as Managing Director. Patton Aero opens with Bernard Sagaiyaraj as GM. 2008 - NZ biggest year ever more than 400 dairy units sold. 2009 - NZ passed 2000 dairy units sold. 2010

2011

Stuart Smith joins Patton Australia Christchurch earthquake occurs. as General Manager. Patton India participates at Acrex Sameer Handa joins the NZ Delhi. Trade Delegation to India led by Patton NZ starts “The Competitive NZ Prime Minister, John Key. Edge” program. NZ long service awards held in Nelson Branch relocates to 70A Pascoe Auckland for the first time. Street , Tahunanui. Patton Aero exhibits for the 1st Patton Australia opens its Adelaide time at RHVAC Exhibition in Branch. Bangkok Patton Aero exhibited for the 2nd time Brian Yates celebrates 50 years at the RHVAC Exhibition in Bangkok. service in Christchurch

2012 Patton NZ Head Office visited by Indian & NZ Free Trade Agreement negotiating teams. Patton India exhibits at Acrex in Bengaluru. Harvey Turner retires. Patton Australia exhibits at ARBS in Melbourne. 2nd Brisbane Branch opens at Geebung. New Queensland JV opens at Gold Coast. Jon Pickford appointed GM of Patton Aero. Sawatantra Gagneja appointed Managing Director of Patton India.

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Patton Press

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Please submit any news from your branch or in and around your district. We are interested in stories about our people, their exploits, the company and its progress and articles of general interest. For earlier issues of our newsletter, please visit pattonnz.com Please forward all correspondence to newsletter@pattonnz.com

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Patton Press - Issue 6