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Total Rehabilitation Specialists, Inc.

To Whom It May Concern:

August 15, 2008

I would like to take a moment to express gratitude for the wonderful service that Jay Maloney has provided for our company. We are a company that provides physical, occupational and speech therapy services to multiple home care agencies in northeast Ohio. Jay has provided computer tech support, set up networks, designed and provided hardware to meet all of our needs. He has been our sole computer tech support for more than five years. Jay is very responsive when we have a question or problem. He has worked with our copier provider to set up necessary software and networking to allow us to manage, scan/copy and store multiple documents on a daily basis. Our current computer network consists of four computers, printers and scanner. We have five individuals in the office working on these computers on a daily basis supporting over 40 staff in the field and 10 home care agencies. Since Jay has been providing our tech support we have not experienced any major problems with our systems. Jay has also provided troubleshooting and repair for a laptop computer. No problems have occurred since repairs were completed. Jay responds quickly, and charges are appropriate for services rendered. I would be happy to provide more information about Jay’s service, if needed. I can be reached at 440/877-1100 M-F 8:00-4:30. Cordially,

Ray Bilecky, PT, COS-C Director of Operations Total Rehabilitation Specialists, Inc. trshomecare@aol.com


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