Awards Description and Criteria

Page 1


AccessChampionAward

ThePatientAccessCollaborativerecognizesindividualmemberswhohavedemonstrated excellenceinpatientaccess Doyouhaveacolleaguewhohaspositivelyimpactedpatient accessatyourhealthcareorganizationbyimprovingaccessworkflows,breakingdownaccess barriers,orgoingaboveandbeyondtheircallofdutytoensurepatientsgetaccesstoyour ambulatoryenterprise?WeinviteyoutonominateacolleaguetoberecognizedasanAccess ChampionbythePatientAccessCollaborative

Criteria

Workflow Improvements

Demonstrated success in streamlining or optimizing patient access processes

Barrier Reduction

Actively works to eliminate obstacles that hinder patients’ access to care

Exceptional Commitment

Consistently goes above and beyond their role to ensure patients receive timely access to care

Collaboration and Teamwork

Builds strong partnerships across departments to improve access-related initiatives

Positive Impact on Patients

Contributes to measurable improvements in patients’ access to care

AccessEmergingLeaderoftheYearAward

TheAccessEmergingLeaderAwardrecognizesanemergingprofessionalwhodemonstrates exceptionalpromiseinthefieldofpatientaccess.ThisawardspotlightsPatientAccess Collaborativememberswhoaremakingameaningfulimpactearlyintheircareers,showing dedication,creativity,andpotentialforfutureleadership.Self-nominationsarewelcomed. AwarddeterminationsmadebythePatientAccessCollaborativeMembership& RecognitionCommittee.

Criteria

Innovation and Initiative

Demonstrates a proactive approach in identifying and addressing challenges in patient access Shows creativity and willingness to take initiative in implementing solutions that enhance access or improve the patient experience

Professional Growth and Learning

Actively pursues opportunities for learning and professional development, including participation in training, mentorship, or involvement in peer learning communities like the Patient Access Collaborative Reflects a strong commitment to growing expertise and skills in patient access

Impact

Has made a measurable, positive impact on patient access, whether through specific projects, process improvements, or by contributing to an organization's access goals Impact may be demonstrated through metrics like improved scheduling, reduced wait times, or enhanced patient satisfaction

Leadership Potential and Influence

Shows strong leadership qualities, such as the ability to inspire peers, collaborate effectively, and communicate a vision for patient access improvements Demonstrates potential for future leadership roles through influence and positive contributions within the organization or community

TheAccessInnovationAwardhonorsexemplaryinnovationbyaPatientAccessCollaborative memberwhohassignificantlyadvancedpatientaccessThisawardcelebratesgroundbreaking effortsinthefield,byrecognizingimpactfulandmeaningfulcontributionstopatientaccess throughinnovationNominationsonbehalfofanindividualorateamareencouragedSelfnominationsarewelcomed AwarddeterminationsmadebythePatientAccessCollaborativeMembership&Recognition Committee

*PleaseNote-ThisawardisintendedtospotlightaninitiativeWeencourageyoutouse anotherawardcategoryifyouwishtonominateapersonorteam.

Innovation and Creativity

Demonstrates original, inventive approaches in patient access; introduces novel solutions that challenge conventional methods and provide measurable improvements

Impact and Outcomes

Proven positive outcomes on patient access metrics, such as reduced wait times, increased scheduling efficiency, or enhanced patient/family experience

Sustainability and Scalability

Innovation shows potential for long-term benefits and sustainability within the health system Solution can be scaled or adapted across different settings or health systems, promoting wider industry impact

Collaboration and Teamwork

Evidence of collaboration across departments, service lines, or with external partners to achieve innovation in patient access; fosters a culture of teamwork, inclusivity, and communication in the development and implementation of the solution

TheAccessLeaderoftheYearAwardhonorsprofessionalsinpatientaccesswhodemonstrate innovation,measurableimpact,andstrategicvisionRecipientsarerecognizedforimplementing creativesolutions,achievingsignificantoutcomes,andfosteringcollaborationwithintheir organizationsandthebroadercommunityThisawardcelebratesleaderswhodrivechange, inspireothers,andadvanceequitable,patient-centeredcareSelf-nominationsarewelcomed AwarddeterminationsmadebythePatientAccessCollaborativeMembership&Recognition Committee

Criteria

Innovation

Demonstrated implementation of creative solutions or novel approaches that significantly improve their area of responsibility Proactively embraces and leads change management efforts within their organization

Impact and Results

Quantifiable outcomes resulting from their leadership, such as increased capacity, improved patient satisfaction scores, or higher contact center efficiency

Demonstrates clear, measurable improvements in operational metrics or key performance indicators (KPIs)

Collaboration and Influence

Builds strong relationships across departments and with key stakeholders

Serves as a mentor or coach, empowering and developing others within their organization or the broader professional community

Recognized as a role model or thought leader in their field, including participation in conferences, publications, or other industry forums

Strategic Vision

Demonstrates strong industry awareness and aligns team goals with system priorities

Anticipates challenges and drives forwardthinking strategies Fosters continuous learning and accountability Leads initiatives that improve patient experience and reduce access barriers while championing patientcentered, equitable practices

AccessLeaderoftheYearAward

DueDate:January28,2026

This award recognizes an evidence-based best practice in patient access. In doing so, the Patient Access Collaborative will recognize the person(s) who developed, designed, and/or implemented the initiative that improved patient access to the ambulatory enterprise. Best practices represent evidence-based, high-impact strategies or workflows that drive measurable improvements in patient access. These practices set a standard of excellence by enhancing efficiency, reducing barriers, and delivering exceptional outcomes for patients.

Award determinations made by the Patient Access Collaborative Membership & Recognition Committee.

* Please Note - This award is intended to spotlight an initiative. We encourage you to use another award category if you wish to nominate a person or team. Winners will be asked to showcase their initiative during the Best Practice Poster session at the in-person Patient Access Collaborative Symposium.

Criteria

Measurable

Is there outcome-based evidence to support the intervention? Are there metrics to provide insight into the impact of the intervention?

Replicable

Is there an opportunity to reproduce the intervention at other members’ organizations or within their own organization? Can the intervention be implemented by other members with ease?

Demonstrable value

Has the intervention proven successful for an access stakeholder(s)? Can the member describe the value of the intervention? Can the member demonstrate how the intervention helped an access stakeholder(s)* within their organization?

*Access stakeholder includes patients, referring providers, internal access teams, providers, leaders and/or any other persons who have the potential to derive value through advancing access

Community

Collaborative team that extend beyond the health system to impact the larger community This could include outreach, partnerships, or efforts to increase access for underserved populations, demonstrating a commitment to advancing patient access on a broader scale Self-nominations are welcomed

Award determinations made by the Patient Access Collaborative Membership & Recognition Committee

* Please Note - This award is intended to spotlight an initiative We encourage you to use another award category if you wish to nominate a person or team

Criteria

Reach and Inclusivity

The initiative impacts a broad range of individuals, with particular emphasis on underserved or marginalized populations It addresses access disparities and promotes healthcare inclusivity within the community

Positive Measurable Outcomes

Demonstrates measurable improvements in access to care, such as increased appointment availability, reduced barriers to entry, enhanced employee engagement, improved health literacy, or better community health indicators

Sustainable and Long-Term Benefits

The project(s) is designed with sustainability in mind, ensuring that its positive effects will continue to benefit the community over time This includes a plan for maintaining or expanding the impact, either independently or through partnerships

Community and Stakeholder Engagement Actively involves employees, community members, stakeholders, and/or local organizations in the planning, execution, and feedback processes Shows responsiveness to community needs and encourages a collaborative, community-focused approach to access solutions

The
Impact in Access Award acknowledges initiatives led by a Patient Access

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.
Awards Description and Criteria by patientaccesscollaborative - Issuu