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Supporting individuals with complex mental health needs


Welcome Pathways Northwest is an exclusively designed specialist resource offering a recovery programme to people with complex mental health needs. The scheme endeavours meet the requirements of service users with challenging and multifaceted mental health and behavioural problems. Pathways offers people an opportunity to engage in a thorough programme of mental health and daily living rehabilitation, using the recovery model and wellness recovery action planning, coupled with independent living experiences. Pathways Northwest will do this in a manner which is responsive to individual needs of service users taking account of ethnicity, culture and gender.

Pathways Northwest is committed to developing its staff team so that they have the knowledge and skills to be able to deliver high quality care and enhance their role. Our aims can be summarised via our mission statement: Pathways Northwest Ltd will work with our partners to provide the best mental health care to service users with complex and challenging needs, within a specialised environment. We will provide intensive mental health rehabilitation and facilitate access to a full range of services within the community.

Pathways offers people an opportunity to engage in a thorough programme of mental health and daily living rehabilitation.


Our Philosophy The philosophy of Pathways Northwest is to provide a safe, happy, supporting and healthy environment for residents within a homely setting.

We provide intensive one to one care, and if required, two to one support. Programmes are delivered in highly structured and consistent environments. We focus our work towards addressing the complex presenting issues and needs that have led to the referral, whilst ensuring that the broader development needs of people are also fully realised. Each service user is involved in the decision making process regarding daily living arrangements. We like all facilities, resources, activities and services to remain service user led, where possible. We aim to work with the residents and their family members to formulate and implement a focused care plan reflecting their social, physical and spiritual needs. We work alongside the principles of the Health and Social Care Act and other relevant and current legislation and guidance and aim to meet all standards for our service users.

The service is very impressive East Lancashire Residential Services Quality Assurance Framework


Mental Health Service Pathways Northwest is a modern service which engages Service User’s in forward thinking and creative manner. Pathways assists adults with mental health difficulties to live as independently as they can within their local communities. Pathways works closely with other professionals and extended families to ensure our services compliment the overall support provided to individuals within their home. Our approach is to assist individuals to gain or relearn skills which will assist them to achieve higher levels of independence and to reach their own personal goals in life whilst receiving the support they need to live safely within the community. Our priorities are Work, Recovery and Inclusion as we feel these themes are key to achieving better mental health. We support people in order to assist them in planning their care with hope and optimism and work towards independence and autonomy even when long term support may needed. We endeavour to help service users manage mental health crisis/relapse, when safe, within the home rather than moving to a hospital environment.

This allow us to do invaluable work with the service user in terms of managing symptoms.

Core dimensions of the Recovery Star The Recovery Star identifies and measures ten core areas of life: • • • • • • • • •

Managing mental health Self-care Living skills Social networks work Relationships Addictive behaviour Responsibilities Identity and self-esteem Trust and hope

The Recovery Star helps to identify any difficulties people using services are experiencing in each of these areas and how far there are towards addressing them and moving on.


Individuals who may benefit from Pathways Support? We are able to support young adults aged 18 to 65. We specialise in working with people who have complex; multifaceted needs. This may include mental health needs complicated by personality issues, mild learning difficulties and alcohol and substances misuse for example. The scheme endeavours meet the requirements of residents with challenging mental health and behavioural needs. The management of risk is a key element of work in recovery services. Prospective Service Users are assessed on a individual basis – therefore we do not have a inclusion or exclusion criteria as we feel it is our responsibility to alter our service to meet people’s needs effectively.

We offer placements which are highly structured and consistent in a small family oriented environment. Each home is managed by a highly experienced mental health professional such as a nurse or psychologist. This coupled with high staffing ratios is key to services user success. We have 19 places available within the scheme, most of our homes are mixed gender accommodation except our Oswaldtwistle care home, which is a gender sensitive female home. Our gender sensitive services address the particular needs of women is a safe, non threatening environment. A key component of the service is the understanding of the critical role of gender in the risks, course, and treatment of women’s mental health.

Importance of gender-based differences of women recognised i.e. effects of trauma, violence, and abuse and intergenerational issues and worked upon.

Pathways have the knowledge and skills to be able to deliver high quality care and enhance their role.


Our Care Homes Accrington care home A five bedded unit situated a short walk for the town centre. Whalley Road is a spacious five bedroom property, with considerable communal living space. The property is homely and bright with a great outdoor space perfect for summer BBQ’s. Whalley Road accommodates both male and female service users aged 18 to 65.

Oswaldtwistle care home A tremendous individual property Oswald St is both spacious and welcoming. A short walk from the pleasant town of Oswaldtwistle the house benefits from being close to local amenities whilst being in a pleasant residential area. Oswald St has a fabulous forecourt garden perfect for outside projects and summer BBQ’s. Oswald Street is a seven bedroom property, with each room having an en-suite bathroom.

Great Harwood care home Located on the outskirts of Great Harwood, the property is a ten minute walk from the quiet market town of Great Harwood. The property is ideally suited for access to Accrington and Blackburn Town Centres. A warm family style property for five service users, both male and female people, aged 18 to 65.

Contact our care homes Accrington


Great Harwood

136 Whalley Road, Accrington, Lancashire, BB5 1BS

12 Oswald Street, Oswaldtwistle, Lancashire, BB5 3JF

175 Blackburn Road, Great Harwood, Lancashire, BB6 7LU


01254 236 411


01254 231 275


01254 829 216


Meet The Team We have a committed dedicated staff team who possess a positive outlook. Staff training and development is of up most importance to us. Each of the homes is lead by an experienced qualified nurse, our managers are dynamic, forward thinking and highly motivated.

Claire Mason - Director tel. 01254 829 216


Claire is a qualified Mental Health Nurse, RMHN, with a BA (Hons) in Mental Health Nursing from Brunel University.

Clive Horton - Care Home Nurse Manager tel. 01254 231 275


Clive is a qualified nurse in learning disabilities nursing (RN Part 5) and has a BSc (Hons) Professional Practice in Community Nursing from the University of Brighton.

Yvonne Statham - Service Manager Whalley Road tel. 01254 236 411


Yvonne is a qualified Health Psychologist (BSc Hons; MSc) with further post graduate degrees from the University of Central Lancashire, Preston.

Julie O’Brien - Care Home Nurse Manager tel. 01254 829 216


Julie has worked as Nurse Manager for Pathways Northwest since October 2009. She qualified as a Nurse in 1989 and as a teacher of further education in 2000.

The best way to find out more about Pathways Northwest is by visiting us. We welcome opportunities to show people our organisation. Address Pathways Northwest 136 Whalley Road, Accrington, Lancashire, BB5 1BS Tel 01254 236 411 Email Web

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