News A publication for our people, our company and our customers
A G4S Secure Solutions (USA) Inc. Publication - Summer 2015
G4S Officers Receive Recognition After Tragedy and Arrest
In the aftermath of an unthinkable tragedy, a G4S global client honors Officers who played an important role in bringing a suspect to justice in Boston. Check out the story on page 2.
Thanks to a G4S Paramedic, this Couple is Celebrating Doctors say Marty Fiel is alive today because a G4S Paramedic was nearby and equipped with a powerful defibrillator. Learn how this dramatic event is now making a difference in other gated communities. Read more on page 3.
Table of Contents Message from the President
Biogen Salutes G4S
Officers of the Year
Values Award Winners
Serving G4S Communities Pages 10-11 BackStory: Idle Alert
G4S Secure Solutions (USA) Inc. 1395 University Boulevard Jupiter, FL 33458 Phone: 1.800.275.8305 E-mail: firstname.lastname@example.org Publisher Drew Levine, President, G4S North America
Who is the Next G4S Officer of the Year? The results are in! G4S is honoring its best Officers with the highest awards. Find out who received top honors as G4S Officers of the Year. We are also proud to announce the winners of the G4S Values Award. The stories begin on page 6.
Managing Editor Denise Jakows, G4S Communications Manager Graphic Design Suzanne McKeon, G4S Marketing & Creative Services Manager Copy and Editorial Tara Fitzgerald, G4S Marketing & Sales Ops Analyst Alisa Gazzillo, G4S Bid Manager
Take a trip across the USA as G4S supports Habitat for Humanity. Check out the inside story on an â€œIdle Alertâ€? in the BackStory.
Elizabeth Irwin, Administrative Assistant Publisher Passport Publications & Media Corporation
A Message from the President
Biogen Honors Security Partnership with G4S
I hope you are all having a great summer and as usual thank you for your efforts and performance. Although the competition is considerable, we continue to renew customer contracts and win new ones! Performance. Appearance. Communications. Safety (PACS). For G4S Officers, these four aspects of your job are likely to be the most critical for a variety of reasons. The first three are for you, me and the customer. The last one, safety, is for you, your kids, your significant other, your parents and the list goes on.... We want you to go home at the end of your shift exactly the way you came in for your shift! Now, I know we all have bad days. We often deal with people in challenging environments, continually tell people “no,” or they “can’t do something.” I know it’s difficult. But when you accomplish these tasks with style, substance and showcase your training – you can make it a positive experience and possibly a game-changer. Customers and clients will notice you and your actions can become the building blocks for recognition, opportunity and career advancement.
(Left) Bob Irons, Jr., Biogen Assoc. Dir. of Global Security, and (Right) James Austin, Biogen Director of Global Security, personally thanked four G4S Officers involved in the incident
Boston, MA: Biogen, a global biotechnology company, is honoring G4S for the work performed in the wake of an unfolding security incident that led to a homicide investigation. On April 4, as a member of the G4S security team conducted a perimeter patrol, a duffel bag filled with human remains was discovered near a Biogen building. In the hours after the incident, the G4S security teams worked together with Cambridge Police, reviewing hours of security camera coverage. The quick actions led to the identification of a suspect. Thanks to the hard work of the security teams, it was determined the suspect lived in a nearby apartment complex and he was apprehended.
Each year, I hear of instances where G4S teams are so committed to “over performance” that our clients will suggest pay increases for our hardworking Security Officers. So remember, if our customer doesn’t know your name or if they have never complimented your service or appearance, we simply haven't added any value to their business beyond what we were contracted to do. It's a fair question to ask: Why would they want to pay more for the same service? I am not suggesting that this is your sole responsibility. It’s something we work for daily as managers and we need your help. I ask that you think about how you can make a difference to meet or exceed our customer expectations. Looking sharp is free. Proper uniform maintenance is free. A sharp, well-dressed G4S Security Officer with the proper training, mission and presence... is priceless! The four actions above are the building blocks for all things good in our G4S world. What comes with PACS is customer satisfaction, company growth and more dollars for increases and benefits. Your good performance equals happy G4S customers.
James Austin, Biogen Director of Global Security, personally thanked four G4S Officers involved in the incident
Biogen Honors G4S, Cambridge PD
In May, Biogen held a special event to recognize the four G4S Officers for their exceptional performance and the strong, ongoing partnership with G4S Secure Solutions. G4S Site Operations Manager Timothy Thompson G4S Shift Supervisor Gilbero Molina G4S Officer Kristine Sena G4S Officer Shadrac St. Louis
Background Drew Levine President G4S Secure Solutions North America 2
Since 2014, G4S Secure Solutions has been honored to be the security partner for Biogen, a global biotechnology company with headquarters located in Massachusetts. G4S provides a wide variety of security services including international command center personnel, vehicle and foot patrol officers for three campuses, access control officers and special event security details.
Life Saving G4S Security Officer Rescues Baby Left in Hot Car
G4S Paramedic Saves Man Who Had Heart Attack
Marty Fiel, with his wife Marla, pictured weeks after he was released from the hospital (L to R) G4S Major Henry Jones; TSO Joseph Jewell and his wife, Lilian, and their son, Micah; G4S Southern Arizona General Manager Manuel Fimbres (Not pictured: Officer Jewell’s daughter, Grace)
Tucson, AZ: G4S Security Officer Joseph Jewell is being honored by the Mayor and City Council for his quick actions that saved the life of a 6-month old baby who was left inside a hot car. Officer Jewell is part of the G4S security team at the Tucson City Hall. The father of two (pictured above with his wife and son, Micah) said his “fatherly instincts” kicked in when a city employee alerted him there was a baby crying inside a car parked outside the building. The Security Officer said he was ready to break a window to pull out the distressed child, but he found the car unlocked. Emergency crews took the baby to the hospital where she fully recovered from the incident. “It's one of those unreal experiences like you hear about on TV, but you never figure it's going to happen to you,” he said. “I'm just super grateful she's okay.”
LIFESAVING INCIDENT A S A R E S U LT O F T H E G 4 S
Jewell Featured on KVOA-TV, Kickstarts “Not for a Minute” Awareness Campaign G4S Officer Jewell has helped launch a campaign reminding parents about the dangers of leaving a child in a car – even for a few minutes. Jewell was featured in a story on KVOA-TV about the recent near-tragedy at City Hall. The new education campaign – called "Not for a Minute" – is part of an effort from the United Way in Tucson.
Boynton Beach, FL: A G4S paramedic equipped with the latest Automatic External Defibrillator (AED) technology has saved the life of a man who suffered a heart attack. G4S Paramedic Anthony Alvarez, who is part of the security team for a gated community, was dispatched to the scene where Marty Fiel had collapsed. G4S Paramedic Alvarez successfully restarted Marty’s heart. By the time city paramedics arrived, he was sitting upright.
LIFESAVING INCIDENT A S A R E S U LT O F T H E G 4 S
Five G4S Communities Now Have Upgraded Lifesaving Capabilities This lifesaving event has demonstrated the need for other G4S communities to upgrade their paramedic equipment with a hospital-grade AED. In the weeks after Marty’s recovery, five other communities now have a LIFEPAK®15 monitor/defibrillator as part of their G4S paramedic services. The LIFEPAK®15 is the most powerful AED available to emergency responders. When Marty Fiel collapsed, bystanders immediately tried to use a wall-mounted AED to save his life, but it was not strong enough to restart his heart. In fact, doctors told Fiel’s family that his life was saved only because the G4S paramedic used the powerful LIFEPAK®15 within minutes of the life threatening event. “We are pleased that our partnerships with these communities include the high-level, lifesaving capabilities for our G4S paramedics,” said Frank Hernandez, G4S General Manager, Boca Raton, Florida. It truly makes our emergency response commensurate with municipal EMS crews, providing increased capabilities for residents.” 3
Employees Celebrating Anniversaries Summer 2015 30 Years Matias Avis
Bay City Richmond
25 Years Kristie Steven James Robert Jerrod Danny Michael Patricia Russell Michele Daniel Tyler George
Smith Milligan Staats Marshall Smith Poole Watson Smith Groth Mitchell Ovenshire Kimbrough McCranie
Atlanta Bloomington Charleston Detroit Detroit Ft. Lauderdale Ft. Lauderdale Indianapolis Jenkinsville Jupiter Ontario Richmond Schenectady
20 Years Andre James Larry Victoria Joseph Ross Steven Joanne Brett Eural Timothy Lawrence Chad Renfred Keith Patricia James Michele Thomas Christopher Mary Kenneth Thomas Ultan
Jones Snow Churchel Spence Jecture Aoki Carper Johnson Burris Swetmon Bates West Kelly McMillan Williams Haas Hall Sullivan Winslow Hartley Flick Spires Hartog Mc Cabe
Baltimore Birmingham Boca Raton Delaware Hartford Honolulu Honolulu Jacksonville Jupiter Louisville Ontario Phoenix Port St. Lucie Port St. Lucie Richmond Riverside Roanoke Schenectady Schenectady Toledo Tulsa Tulsa West Palm Beach West Palm Beach
15 Years Donna Joseph Eddie Phillip David Joel Anthony James Stephen Lorna Joseph Charles Joe Saiby Michael Dennis Greg Muhammad Mark Polly Johnnie Eric Mary
Spencer Stafford Ford Glass Corbett Janssen Rongo Kondziela Stayer Foster Howard Smith Curtin Salama Kaufmann Dewitt Reed Waraich Wysong Bell Felton Moore Odneal
Atlanta Atlanta Austin Austin Baltimore Bloomington Boca Raton Buffalo Buffalo Charlotte Charlotte Charlotte Chicago Cleveland Colorado Springs Columbus Dallas Dallas Dayton Detroit Detroit Detroit Detroit
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All-Stars G4S Team Supports Exceptional Customer Service
(L to R) Navistar Sr. Regional Security Manager Ryan Johanneson; G4S Project Manager Rick Nelson; G4S Security Officer Steven Barmes; G4S Shift Supervisor Arseniy Kozlov; G4S Lobby Security Officer Branka Mijailovic; and G4S Command Center Operator Michael Gallagher
Lisle, IL: G4S team members at Navistar World Headquarters are getting praise for their collaborative and professional work to accelerate the processing of a group of 125 visitors through the access control system. The group had been invited to attend an event at Navistar World Headquarters, but had not been previously registered. The G4S team learned of their arrival 30 minutes before the start of the event. “This was truly a remarkable accomplishment,” said Rick Nelson, G4S Project Manager. “Events like this are common and we usually have several days advance notice to process the visitor registration information. In this case, our team demonstrated composure during a crisis and completed this task in less than 20 minutes.” “We have been fortunate to have a team of dedicated Security Officers and leaders at WHQ who possess the unique combination of skills that allow them to provide us with a high level of security service coupled with great customer service,” said Ryan Johanneson, Senior Regional Security Manager. “Navistar is always pleased to recognize outstanding work.”
Bank Protection Officer Finds Skimming Device at ATM Brooklyn, NY: G4S Officer Steve Sanders is being honored for protecting bank customers from criminals who tried to steal critical personal data. Sanders recently discovered a skimming device and pinhole camera at an ATM location. As a result of his diligence, he prevented a mass compromise of bank customers’ account information.
Bank Officer Stops Man from “Shoulder Surfing” at Bank ATM Pittsburg, CA: G4S Bank Protection Officer Swakemyua Muhammend is being commended for his vigilant observations that led to the arrest of a man who was “shoulder surfing” customers. Shoulder surfing is when someone stands too close to another person at an ATM, glancing to steal personal information. Police responded quickly and arrested the man.
G4S officers and personnel are the best in the security business. Their dedication and passion for their work is unsurpassed. We honor our All Stars because they are men and women of character who lead our teams displaying leadership, discipline, integrity and a “can-do” attitude.
Officers Recognized for Actions Preventing “Suicide by Train”
(L to R) San Mateo County Transit District Director of Safety Jim Castaneda; G4S Supervisor Marvin McKinzy; G4S Station Officer Nelson Rudolph; and San Mateo County Police Lieutenant Vicki O'Brian
Redwood City, CA: Two G4S Officers are being recognized for their actions to prevent a train fatality. Security Supervisor Marvin McKinzy and Officer Nelson Rudolph were instrumental in recognizing a despondent woman at a CalTrain Station, and taking appropriate actions to prevent a fatality. Because of the increased number of "suicide by train" incidents, G4S officers have been trained by the Santa Clara County Mental Health Association to assess signs of individuals who may be at risk to harming themselves or others. On two separate occasions, G4S Officers have been instrumental in saving the lives of despondent individuals who were standing near the train tracks.
Security Officers Find Drug Suspects at Hospital Birmingham, AL: Three G4S Officers are being commended for their response to a security alert issued for three suspects who were wanted for questioning about thefts and drug deals near a hospital. Using the hospital’s CCTV camera system, Custom Protection Officer Curtis Timmons (pictured, right) located a suspicious vehicle. G4S Lt. Brittani Robertson (pictured, left) and Captain Lesley Williams (pictured, center) checked the hospital entrances for the suspects who were eventually stopped by Birmingham Police. As a result of the G4S Officers’ actions and observations, the three suspects were apprehended.
G4S Officer Honored for Extinguishing Fire Nashville, TN: A G4S Officer is being honored for extinguishing a fire at a large manufacturing plant, saving the facility from significant repairs and delayed production time. When G4S Officer Uriah Seui (pictured) found a grease fire, he grabbed a fire extinguisher and contained the blaze until help arrived. Officer Seui’s quick action stopped the fire before it could cause any large-scale damage.
Celebrating Service Summer 2015 15 Years Continued Michael Dea Edd Sonya James William Ronald Maurice Milagros Jane Tonnie Kevin Carolyn Ken Carole Mark Rafael Jorge Daniel Christopher Robin Van James William Daniel Eugenia Kim Earl Lavoris Robert Mark Anita Douglas Maggie Raul El Satnam Joseph William Thomas Aaron Ronald Jesus Sol Todd
Schrieber Sisson Thomas Turner Wolf McAvoy Brace Martin Reyes Suiaunoa Harris Lee McDonald Regis Webb Rohrig Gonzalez Lopez Mejias Poff Johnson Khamsouk Jenkins Hill Minnerly Powell Selix Jackson Moseley Thomas Kandrotas Pratt Couillard Conner Sierra Lemine Kaur Sweeney Rogers Alexander Demoranville Richardson Rivera Soriano Buckingham
Detroit Detroit Detroit Detroit Ft. Lauderdale Harrisburg Hartford Honolulu Honolulu Honolulu Jackson Jacksonville Jupiter Jupiter Jupiter Louisville Miami Miami Miami Milwaukee Norfolk Ontario Pensacola Port St. Lucie Port St. Lucie Raleigh Raleigh Richmond Richmond Roanoke Row Row San Antonio San Diego San Diego San Fernando Valley Santa Clara Seabrook Somerset Tampa Tampa Tampa Tampa Tampa Tulsa
10 Years Nancy Peter Christopher Estelito Dennis Thomes Raynette Irving Susan Zachery Paulinus Frances Dathan Shawn Gilbert Kenneth Jose Michael Mavis Patrick Charles
Donally Branch Horsewood Veloso Harrison Ferreira Deriggs Jessie Johnson McGee Onah Washington Ross Burton Garza Grice Tapia Carroll Hawkins Peifer Elver
Albuquerque Anaheim Anaheim Anaheim Arizona Ashville Atlanta Atlanta Atlanta Atlanta Atlanta Atlanta Austin Bay City Bay City Bay City Bay City Birmingham Birmingham Bloomington Boca Raton
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Celebrating Service Summer 2015 10 Years Continued Edward Jennifer Suzan Shaqueda Brian Agnes Gezu Barbara Adrian Deborah Victoria Douglas Wallace Joseph Joseph Tauris Jarrod John Charles Billy Walter Charles Allan Charles Jessica Eric Ryan Ahmed Janice Angela James Howard Michael Bryan Mark Peter Samuel Michael Keith Charles Betty Elhussein Neil Robert Jeffrey Timothy Johnathan Ongor Rondell Ulysses Shunte Charles Cathaline Douglass Mitchell Sinisa Michael Gregg Bret Larkin Bayard Leroy Coy Maria Lillian Stephen Emmanuel Samson
Solomon Rose Thoma Doby Dorn Feldman Korecha Morales Phifer Davis Medley Bryant Davis Terrell King Trice Peay Lee McCall Washington Wheeler Scruggs Barr Burtless Cousino Evans Givens Jama Lewis Martin Meredith Smith Weathers Daus Bent Bergman DeJesus Durant Hanes Turner Verdell Hassan Roddy Tarini Boddie Coyne Rapoza Dengokl Rdechor Bell Cowins Uba Ward Williams Morris Jazic OConnell Santos Gasparac King Zephyr Moniz Jordan Capella Dennison Gifford Legros Mathieu
Boca Raton Charleston Charleston Charlotte Charlotte Charlotte Charlotte Charlotte Charlotte Chicago Chicago Cincinnati Cincinnati Cincinnati Cleveland Cleveland Columbia Columbus Columbus Columbus Dallas Dayton Denver Detroit Detroit Detroit Detroit Detroit Detroit Detroit Detroit Detroit Detroit Fort Myers Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Ft. Lauderdale Greensboro Greensboro Greensboro Harrisburg Harrisburg Harrisburg Hartford Hartford Hilo Honolulu Honolulu Houston Houston Indianapolis Indianapolis Jacksonville Jenkinsville Jupiter Jupiter Jupiter Las Vegas Lexington Long Island Maui Memphis Miami Miami Miami Miami Miami
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2014 Security Officer of the Year G4S has a long-standing tradition of recognizing and rewarding our Officers based on our core values. The Security Officer of the Year award is the Highest honor for G4S personnel.
G4S Security Officer of the Year Brian Polanco
Officer Brian Polanco is a great representative of our G4S team, and during his two years of service, he has proven to be an excellent Officer
When Officer Brian Polanco was dispatched to help resolve a disturbance in a busy hotel lobby, he was confronted by a person who was highly agitated. The Security Officer first attempted to speak to the man and de-escalate the situation, but the person remained uncooperative and frantic. As the enraged man was being escorted out of the hotel lobby, he reached into his bag for a flare gun and shot Officer Polanco. The G4S Officer was hit with the flare causing burns and a broken finger. The man fled as the flare also ignited the lobby carpet. Despite his injuries, Officer Polanco managed to extinguish the fire and then chase the man to detain him until police arrived. Officer Polanco has recovered from his injuries and has returned to work for our client, a large hotelier in Honolulu, HI.
Celebrating Service Video: Officer of the Year Presentation
Each year, G4S receives many submissions for the Officer of the Year award from all over the USA. A committee selected these two Officers who represent the best of G4S.
G4S Officer of the Year Willie Johnson
Upscale Security Officer Willie Johnson has been part of the G4S team for four years, receiving numerous accolades and awards during his career
Security Officer Willie Johnson was on patrol around the perimeter of his worksite when he saw a vehicle on fire at the end of a road. He reported the situation to his supervisor and drove to the scene. Once he arrived on the dead-end road, Officer Johnson saw that the small fire had quickly accelerated and was engulfing the vehicle in flames. He notified emergency services and ran to the vehicle where he found a barely conscious woman injured in the driverâ€™s seat. Despite substantial personal risk, Officer Johnson dragged the woman from the car and away from the flames. Emergency crews arrived and took the woman to the hospital. She has since fully recovered. Police later told G4S that the elderly woman had gone missing from a nearby assisted living facility and her family had been frantically searching for her.
Summer 2015 10 Years Continued James William Patrick Randall Mayra Edwin Ervin Frank Evelyn Thomas John Cindy Erik Michael George Danny Javier Robert Brandon William John Maureen Wanzalla Keith Henry Tomari William Lewis Matthew Trina Hezron Angelia Earline Lataivia Keisha Keray Isaiah Armando Erika Ian Nicholas Jason David Ken Louis James Robert Scott Alexander Robert Keith Daniel Raven Hector Irobun Jimmy Douglas Debra Richard Glenn Vernon Valin Odell Jonathan Carl
Stanford Ott Kaczmarski Baker Diaz Ramos Edwards Quarterman Roulhac Newell Brasington Smith Farias Harwick Martire Melo Ortiz Von Stein Church Malone Gergely Grzejka Jackson Rogers Tollerson Wright Urbanik Colyer Harbuck McGee Njoroge Tann-Huggins Washington Jones Wilson Leachty White Alonso-Negrete Espinoza Schaffert Searcy Saenz Martin Swedberg Collea Godfrey Palko Beaudet Carrier Milroy Pruett Trevett Joyner Gonzalez Igbinosun Clark Elieff Mckenzie Sullivan Martin McBride Lee Simmons Talmadge Tomassi
Miami Milwaukee Minneapolis Nashville New York New York Norfolk Norfolk Norfolk Omaha Pensacola Pensacola Port St. Lucie Port St. Lucie Port St. Lucie Port St. Lucie Port St. Lucie Port St. Lucie Portland Portland Raleigh Raleigh Raleigh Raleigh Raleigh Raleigh Reno Richmond Richmond Richmond Richmond Richmond Richmond Riverside Riverside Sacramento Sacramento San Antonio San Antonio San Fernando Valley San Francisco Santa Clara Sarasota Sarasota Schenectady Schenectady Schenectady Seabrook Seabrook Seabrook Seabrook Seabrook Seattle Somerset Somerset Tampa Toledo Tucson Tucson Tulsa Tulsa West Palm Beach West Palm Beach Westchester Westchester
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Values Award Winners G4S Security Officers who were nominated as Security Officer of the Year are eligible to be selected for the Values Awards in these categories: Customer Focus, Expertise, Performance, Best People, Integrity, Teamwork & Collaboration and Safety First.
We prioritize safety management to protect the health and well-being of our colleagues and those around us. Security Officer Tom Myers — for outstanding performance and dedication to safety. During one incident, the customer estimates Officer Myers saved them from a $1M production loss. Custom Protection Officer John Gergely — for dedication to duty as the site Environmental Health and Safety Trainer. He sets the standard for safety leadership for the past six years. Security Officer Kevin Harris — for courage and heroic actions taken to save the life of an infant. Security Officer Kelsey Williams — for a constant “Safety First” mindset, professionalism and expert security capability.
We have close, open relationships with our customers that generate trust and we work in partnership for the mutual benefit of our organizations. Shift Supervisor Liam Devitt — for professionalism and outstanding customer service skills. Liam supervised a time sensitive, high visibility project in collaboration with multiple departments. Critical Facility Officer Marvin Logue — for excellent customer service skills. Upscale Security Officer Johannes Claus — for outstanding customer service, consistent dedication to duty and a high level of professionalism during his 15 years. Security Officer Vesna Kajtaz — for leadership, professionalism, integrity and exemplary behavior while staying onsite for multiple days following a severe snow storm. Security Officer Roberto Hernandez — for a high level of customer service, dependability and integrity. He displays leadership while training new hires and willfully takes on new responsibilities.
We develop and demonstrate our expertise through our innovative and leading-edge approach to creating and delivering the right solution. Upscale Security Officer Cheronda Freeman — for exceeding all expectations and showing exceptional awareness. Officer Freeman uncovered a major internal theft operation at a client’s business. Site Supervisor Carleen Madrid — for professionalism and a commitment to comply with all regulations and policies of the client. Custom Protection Officer Phyllis Hedgepeth — for professionalism and due diligence in identifying and confiscating suspects with firearms on two separate occasions. Senior Transportation Officer Bart Doyal — for professionalism, operational commitment and diligence. Officer Doyal detained a trespasser who had a long, violent and criminal history.
We challenge ourselves to improve performance year-on-year and to create long-term sustainability. Custom Protection Officer Dylan Hauer — for professionalism and excellent skills to identify and report possible worldwide threats that may impact customer operations. CPO Dylan maintains top federal clearances and has worked diligently to streamline and modernize many of the functions of the security team. Lobby Control Officer Jonathan Shiever — for outstanding customer service, exceptional performance and unwavering dedication and commitment to duty. Upscale Security Officer Ronald Pitts — for an exemplary and highly professional manner in dealing with a challenging situation involving many high school students.
We always take care to employ the best people, develop their competence, provide opportunities and inspire them to live our values. Security Officer Travis Hart — for professionalism, integrity, teamwork and reliability. Security Officer Claudia Tello — for professional commitment to excellence. Officer Tello is constantly being recognized for providing excellent access control and badge administration services. Transportation Officer Gilbert Rodriguez — for heroically rescuing a mother and her baby from a vehicle submerged in a roadside gully. Custom Protection Officer James Errante and Custom Protection Officer Lester Anderson — for professionalism, integrity, teamwork and heroism. While escorting a suspicious person from the train, the suspect began a fight with CPO Errante and gained control of his firearm. CPO Anderson engaged the suspect and received multiple vicious bite wounds. The suspect ran and fired at CPO Errante striking him twice. Police apprehended the suspect after a chase. The two Officers’ quick and decisive actions ensured safety for passengers.
We can always be trusted to do the right thing. Security Officer Christopher Pawl — for exemplary performance and professionalism on the job and keeping a suicidal teenager from jumping off the ledge of a parking structure. Security Officer Alfred Delgadillo — for quick thinking to thwart a robbery in the store. Custom Protection Officer Todd Uhler — for professionalism, dedication and client collaboration. CPO Uhler received the coveted "Partnership Award" from the Eugene, OR Police Department for his participation in 540 ordinance violations and 33 police assists in 2014, including the apprehension of persons wanted by the FBI and U.S. Marshals Service.
TEAMWORK & COLLABORATION We collaborate for the benefit of G4S as a whole.
Custom Protection Officer Sor Lor — for professionalism, dedication to duty and exceptional hard work. Security Flex Officer Grant Veeder — for dedication, teamwork and leadership while working as a Flex Officer on multiple assignments. Site Supervisor Richard Grasso and Upscale Security Officer Timothy Leary — for dedication and dependability. After a severe snowstorm, Officer Leary and Supervisor Grasso maintained security of a mall including a pet adoption center, where they took care of 65 cats and kittens that were stranded without food or water.
Serving Communities G4S has been a strong supporter of Habitat for Humanity in many different cities across the USA. So far this year, almost 200 G4S employees have volunteered on build sites and with revitalization programs.
Los Angeles & San Fernando Valley, California
Habitat for Humanity Painting Program is one more way G4S is serving residents of San Jose. By partnering with neighborhood organizations and community volunteers, G4S provides qualifying families help with painting their home exterior.
This G4S team rolled up their sleeves and grabbed the paint brushes. They spent the day painting the exterior of a home for a deserving family.
The G4S team had a busy day cutting and lifting plywood sheets for the roofing team who then nailed them to the roof trusses. The team worked alongside other volunteers who are participating in the project for a Sacramento family in need.
San Francisco and San Jose, California
Randolf, New Jersey
G4S sponsored the Hammer for Habitat event to benefit a local family. G4S volunteers built a wall that will be used in a Habitat home.
2 6 8 7 1
G4S volunteers participated in the revitalization effort at Barbers Point Onelau'ena Homeless Shelter. The team spent the day painting and landscaping.
Orange County, California
The G4S team joined the Santa Ana building project with enthusiasm. They moved and cut construction materials and nailed insulation to the outside of the home.
San Diego, California
G4S supported a new construction site in Escondido. Our team was in charge of cleaning floors of construction debris. The team moved materials from trucks to several homes. Our team even had the opportunity to use a jack hammer.
For several days, G4S employees volunteered to paint and landscape a new home for a family near the G4S Headquarters building.
G4S Joins Law Enforcement to Support Special Olympics
Honolulu, HI: Members of the G4S Honolulu office, along with Outrigger Enterprises Group employees, participated in the 30th Annual Troy Barboza Law Enforcement Torch Run.
The Torch Run is the largest grass-roots fundraiser for Special Olympics. The Hawaii 5K, the largest Torch Run in the world, is named for fallen Law Enforcement Officer and Special Olympics coach, Troy Barboza. G4S has participated in this event since 2008.
Chili Time for Team G4S
Florida Governor Selects Pensacola GM for Education Board
Dawson: One of m y greatest priorities of qualif and ied through th and ethical indivi responsibilities is the e state. duals to boards an appointment d commis sions With this goal in m ind, it is Pensacola my pleasu State Col lege Distri re is eviden to appo ct ce of my utmost co Board of Trustees. int you to the excellenc Your appo nfidence e and dist in your ab in inction. ility to se tment rve with Congratul ations an d thank yo people of u for your Florida. willingnes s to serv e the
G4S friends and family once again participated in the Annual Chili Cook-Off to raise money for Santa Rosa Kidsâ€™ House. Each year, G4S Pensacola joins the Santa Rosa Sheriffâ€™s Department in this worthy cause.
Anniversaries G4S Employees Celebrating Anniversaries Summer 2015 Celebrating 5 Years of Service Bradley Kenneth San Juanita Joshua Michael Deborah Fidel Richard Robert Jesus Anus Edward Robert Leonard Julio Juan Christopher Jonathan Paul Noel Kibrom Acquanetta Jorge Socorro Christopher Darren Steve Stephanie Anthony Sophia Shanekka Pamela Michelle Roy Morio Valerie Gregory Ladawn Lamar Patrick Troy Reginald Ricky Johnie Matthew Waymon Roderick Icem Michael Keenna Kirk Kathryn Elliott Robert Michael John Nikolay Sean Philip Brian Albert David Theresa Richard Shanta Charles Rodrigo Joshua Peter Paul Shawn Brian Jorge Joshua Lorenzo Joanne Charlie Kim Darryl Roddie Christopher Christi Theresa Brittney William Daymion Steve Cordie Victoria
Cherry Slayton Mejia Mullins Algarme Armstrong Brown Byrd Cuevas Estrada Fahim Garment Hazboun Lopez Miranda Nava Pearson Shiever Silver Tabano Tesfu Trenier Vasquez Velasco Brevard Dupree Galloway Brown Carter Chin Clark Davis Kennedy Lawson Rankins Rush Sartain Thompson Thornsberry Wypasek Harrison Gullette Clark Bonner Mullen Townsend Turner Cook Johnson Mcclelland Nelson Sims Blatt Butler Dowling Lorenzo Perchekly Ryan Weinstein Zenko Lapointe Roman Gonsiorek Lombard Riley Sweeney Cuellar Coster St Germaine Kirk Morris Musgrave Plymale Rinker Baldwin Bullock Burch Dixon Dow Garnett Gwonda Hensley Lavine Pendergrass Rowe Stevens Thompson Wilkins Brooks
Arizona Arizona Texas Albuquerque Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Anaheim Ashville Ashville Ashville Atlanta Atlanta Atlanta Atlanta Atlanta Atlanta Atlanta Atlanta Atlanta Atlanta Atlanta Atlanta Atlanta Austin Baton Rouge Biloxi Birmingham Birmingham Birmingham Birmingham Bloomington Bloomington Bloomington Bloomington Bloomington Boca Raton Boca Raton Boca Raton Boca Raton Boca Raton Boca Raton Boca Raton Boca Raton Boston Boston Buffalo Buffalo Buffalo Buffalo California Casper Casper Charleston Charleston Charleston Charleston Charleston Charlotte Charlotte Charlotte Charlotte Charlotte Charlotte Charlotte Charlotte Charlotte Charlotte Charlotte Charlotte Charlotte Charlotte Chattanooga
Richard Benjamin Russell Robert Carolyn William Ulysses Mark John Jerome William Elijah Gregory Burrell William Kelly Nora Vickie Yvette Ben Anthony Richard Tonyna Ronald George Daniel Ronald Dennis David Kenneth Nancy Fred Jeffry James Anne Gary Eric Lawrence Keith Christopher Fred Richard Gregory Gary Shane Andre Colvin Billy Shan Frances Pamela Isaac Craig Dennis Albert Shamaila Warren Johnny Joseph Justin Deshantra James Lucy Richard Jesse May Robert Andre Gable Neftali Jack Thomas Justin William Randy William Lamoyne Johnny Charles Anttoinette John
Roat Wingerter Armstrong Handley Hodges Kirsch Korallis Leonard Manasek Matuszak Oâ€™Brien Peters Richards Williams Belden Greene Hollon Hope Howard Johnson Lindsey Livingston South Steele Wood Yochman Brown Cairns Gibbons Hudnall Maro-Figueroa Massingill Norbo Pollock Rawleigh Vaughn Wilson Fogall
Chattanooga Chattanooga Chicago Chicago Chicago Chicago Chicago Chicago Chicago Chicago Chicago Chicago Chicago Chicago Cincinnati Cincinnati Cincinnati Cincinnati Cincinnati Cincinnati Cincinnati Cincinnati Cincinnati Cincinnati Cincinnati Cincinnati Cleveland Cleveland Cleveland Cleveland Cleveland Cleveland Cleveland Cleveland Cleveland Cleveland Cleveland Colorado Springs Herr Colorado Springs Hicks Colorado Springs La Count Colorado Springs Rogers Colorado Springs Simpson Colorado Springs Wilson Colorado Springs Allen Columbia Bogert Columbia Cenac Columbia Gray Columbia Jennings Columbia Mack Columbia McCauley Columbia Prioleau Columbia Smith Columbia Wenger Columbia Logan Columbus Bagley Dallas Byland Dallas Davis Dallas Garcia Dallas Garcia Dallas Harper Dallas Hulbert Dallas Jeffcoat Dallas Jones Dallas Mayer Dallas Parker Dallas Schenkenberg Dallas Spears Dallas Troupe Dallas Vazquez Dallas West Dallas Winston Dallas Coffey Davenport Geltz Davenport Powell Davenport Stramel Davenport Westerbeck Davenport Dressler Dayton Stephens Dayton Ellis Delaware Maina Delaware
David Kefa Douglas Leslie Bobby Charles Jennifer Benjamin Hurd William Janet Joel David Michelle James Michael Edward Tomeko Daryl Timothy Quentin Choyer Stephen Miguel Osman Frederick Amelework Frank Samir Toi Zdera Russell Lonnie Mary Kathy Charles Edson Lester Ketho Alex Edgar Rosiena Keith Bruce Edson Anthony Justin Pamela Lawrence Duane Nacham Nicklas Joshua Ty Prasith Tyrone Clyde Olusayo Nathaniel Rose Sharie Starr Dextor Shannon Daniel Brenda Timothy Richard Caleb Rebecca Angie Sean Minnie Walter William Woodrow Raymond Eartha Sherry Byron James Lakashia Marcus Kendrick Richard Kaven Kristopher Nathan Reginald
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G4S Secure Solutions (USA) Inc. 1395 University Boulevard, Jupiter, FL 33458 Phone: 1.800.275.8305 Website: www.g4s.com/us E-mail: email@example.com ©2015 G4S Secure Solutions (USA) Inc. DHA SAFETY Act Designation ISO 9001:2008
Idle Time Alert Triggered
Info Background: GPS in G4S Vehicles G4S vehicles equipped with GPS tracking devices provide reassurances that Security Officers are patrolling correctly and covering the proper routes in a timely manner. For customers, it provides proof that Officers are doing their jobs. If G4S vehicles stop for a significant amount of time, it creates an Idle Time Alert.
From: Ed Rodriguez, General Manager To: John Sawyer, Security Director Subject: Idle Time Alert has been triggered “Good Morning John, Idle Time Alert issued. Please see address unit 6708.” From: John Sawyer, Security Director To: Ed Rodriguez, General Manager “I’m in that vehicle now with baby ducks.” From: Ed Rodriguez, General Manager To: John Sawyer, Security Director “That’s funny, but the idling is not funny.” From: John Sawyer, Security Director To: Ed Rodriguez, General Manager “Just got done rescuing three baby ducks in the storm drain and was holding them in the vehicle with the A/C on. Waiting for the President of the Wildlife Committee to pick them up.” From: Ed Rodriguez, General Manager To: John Sawyer, Security Director “Are you serious or messing with me?” From: John Sawyer, Security Director To: Ed Rodriguez, General Manager “I’m Serious! They are taking them to the wildlife sanctuary right now. I saved them from the drain.” From: John Sawyer, Security Director To: Ed Rodriguez, General Manager
From: Ed Rodriguez, General Manager To: John Sawyer, Security Director “Good work.”