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Issue 6 November/December 2016

Year in review Partnering Progress in 2016

INSIDE: page 6

page 14

Focused on Industry Collaboration

Best Practices: Cross-Cultural Collaboration


Achieving success through partnering and collaboration.

Wor l d-Cl as s Inno v ator s. L andmark Buil dings. Inspiring Per formance .

www.henselphelps.com


CONTENTS INTERNATIONAL PARTNERING INSTITUTE IPI is a non-profit 501(c)(3) charitable organization that is funded by our members and supporters who wish to change the culture of construction from combative to collaborative. Phone: (925) 447-9100

BOARD OF ADVISORS Larry Anderson, Anderson Partnering Pierre Bigras, PG&E Roddy Boggus, Suffolk Construction Company, Inc. Mike Costa, Flatiron West, Inc. Pat Crosby, The Crosby Group Pete Davos, DeSilva Gates Construction Larry Eisenberg, Ovus Partners 360 Rachel Falsetti, Caltrans Michael Ghilotti, Ghilotti Bros, Inc. Randy Iwasaki, Contra Costa Trans. Authority Jeanne Kuttel, CA Dept. of Water Resources Pete Matheson, Granite Construction Geoff Neumayr, San Francisco International Airport Jim Pappas, Hensel Phelps Construction Co. Zigmund Rubel, Aditazz Ivar Satero, San Francisco International Airport Stuart Seiden, County of Fresno Thomas Taylor, Webcor Builders David Thorman, CA Div. of the State Architect, Ret. John Thorsson, NCC Construction Sverige AB Len Vetrone, Skanska USA Building

EXECUTIVE DIRECTOR Dana Paz

DIRECTOR OF DEVELOPMENT

Features

November/December 2016 Partnering: Year in Review

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A Focused Mission of Industry Collaboration IPI uses the pillars of research, member engagement, outreach, and the development of tools to achieve a mission of spreading collaboration in the construction industry worldwide.

IN THIS ISSUE

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Executive Director’s Report IPI collects stories, data, best practices and lessons learned—all to help spread collaboration in the industry.

Jessica Obee

MEMBER SERVICES COORDINATOR Lisa Mayfield

OPERATIONS COORDINATOR Candice Evenson

FOUNDER & CEO Sue Dyer, MBA, MIPI, MDRF

EDITORIAL OFFICE: SUBSCRIPTIONS/ INFORMATION International Partnering Institute 291 McLeod Street Livermore, CA 94559 Phone: (925) 447-9100 Email: ed@partneringinstitute.org www.partneringinstitute.org

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Best Practices Cross-Cultural Collaboration on Mega Projects; and Partnering the SFO

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Calendar of Events What’s coming up in 2017 that will benefit the way you do business?

Replacement Airport Traffic Control Tower.

DESIGN/CREATIVE Michelle Vejby Email: mvejby@msn.com

COPYRIGHT Partnering Magazine is published by the International Partnering Institute, 291 McLeod Street, Livermore, CA 94550. Six bi-monthly issues are published annually. Contents copyright 2016 International Partnering Institute, all rights reserved. Subscription rates for non-members, $75 for six electronic issues. Hard copy issues are available only to IPI members. Additional member subscriptions are $75 each for six issues. Postmaster please send address changes to IPI, 291 McLeod Street, Livermore, CA 94550.

www.partneringinstitute.org

Cover photo: Meeks Bay, Lake Tahoe Project. Partnering Award for Transportation Projects Under $25M, Ruby Level. California Department of Transportation (Owner), Diablo Contractors, Inc. (Prime); Pinnacle Leadership Group (Facilitator).

November/December 2016 Partnering Magazine

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EXECUTIVE DIRECTOR’S REPORT

Dana Paz, IPI Executive Director

Your Clearinghouse on All Things Partnering I

PI is a place where all walks of the construction

1. No two Partnering efforts are alike.

industry can come together to share, learn and

Every team, every project and every issue is different.

network. We strive to be the clearinghouse on Partnering,

There are so many moving parts on a construction project

collecting stories, data, best practice and lessons learned from

team that even from one day to the next there can be

the people who know the most about it—You!

a completely different collaborative atmosphere. It is important to capture specific experiences so that we can

Whether you’ve been Partnering for 30 years, or you’ve just

understand how teams use Partnering and collaboration to

decided to pilot your first partnered project; whether you are

adapt to various scenarios.

an owner who regularly partners all of your projects; you’re a designer who advocates to your clients that Partnering is a

2. Different

players see different benefits from Partnering.

great way to get better results; or you are a prime contractor

Yes, Partnering is good for the whole team, but there are

who is exploring how to get the most out of your sub-prime

also individual benefits to consider. For instance, owners

relationships through Partnering—IPI is the place where

will get more and better bids as they become “owners of

you can share what you’ve come to know, learn from others

choice;” designers, contractors and CM firms develop better

who’ve had different experiences, and expand your network of

relationships with their clients and specialty contractors,

collaborative professionals.

creating future business opportunities; and designers develop a better understanding of end-user needs, leading

In 2016, we’ve created more spaces for you to share what

to greater client satisfaction and yielding improved life-cycle

you know—hosting open virtual forums and Partnering

benefits. These are just a few examples—but the overarching

NetWorkshops where project teams and program

lesson is that it’s important to learn from all of these different

representatives share their experiences to audiences of

perspectives when we talk about Partnering.

public and private owners, contractors, designers, CM firms, and facilitators. In short, the people who can take what

3. There is no one-size-fits-all magic bullet to Partnering.

they learn at these forums and apply them to their own

As we hear from different teams about why and how

Partnering efforts.

Partnering works, we’ve learned that the best Partnering efforts are those that are fluid and that have the capacity

We’ve discovered some basic truths through these learning

to flex to meet the needs of various situations. That said,

spaces that are worth highlighting.

as we hear from various teams we‘ve also understood

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Partnering Magazine November/December 2016

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that within this flexibility, there are some basic best practices, deemed as such because of their ability to produce consistent results to improve team performance. The ones that have stood out the most are that a) you need a quality neutral facilitator to guide the process; b) you need a structured process that ideally is laid out in a spec- so everyone can know what to expect, and what is expected, and c) you get out of it what you put into it—which means that the more you follow-up, the better results you’ll have.

ENVISIONING THE FUTURE Airports face numerous challenges today, but those issues also represent opportunities. WSP | Parsons Brinckerhoff brings years of experience and a full range of services to enable airport owners to envision the future … and then create it. Partner with us to advance the future of aviation.

Having the space to learn, share and network helps us to increase the understanding of structured partnering. And when I say “us,” I mean all of IPI: our owner, industry and professional members. This is who is sharing, this is who is learning, and of course, this is our network. In 2017, we’ll continue to create many more of these opportunities—hosting more events and expanding our Awards recognition program into a full conference. And most importantly, we’ll continue to learn from you about the evolution of Partnering.

Get Involved - 2017 Events Collaboration 2017 May 17th – May 18th Awards Ceremony and Conference

* Owners Round Table * Industry Forum * Breakout Sessions * Award-Winning Project Panels * 8th Annual IPI Awards Ceremony * Networking

IPI NetWorkshops These in-person local events bring owners and industry professionals together for an evening of networking and learning. Open to both IPI members and nonmembers.

Virtual Forums 8am-9am (PT)

Open, online events for anyone who wants to learn more about Partnering. We feature experienced speakers and involve callers in Q&A.

For the latest news visit: insights.wsp-pb.com

Committees Our committees provide a forum for our members to share best practices and lessons learned, and develop tools to improve collaboration in the Construction Industry.

For career opportunities visit wsp-pb.com/usa

291 McLeod Street, Livermore, CA 94550 ● Tel. (925) 447-9100 ● www.partneringinstitute.org

www.partneringinstitute.org

November/December 2016 Partnering Magazine

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PARTNERING: YEAR IN REVIEW

In 2016 IPI strengthened the Pillars of Research, Member Engagement, Outreach and the Development of Tools to achieve its Mission.

MISSION THROUGHOUT 2016, IPI HAS BEEN LASER-FOCUSED ON ITS MISSION — PURSUING THE STRATEGIES THAT

RESEARCH

ARE GOING TO EXPAND THE BODY OF KNOWLEDGE ON

IPI continued to make research one of our main priorities

PARTNERING, AND CREATING THE TOOLS THAT WILL

in 2016. Since our founding, we’ve understood that IPI is

EASE THE ADOPTION OF PARTNERING. THANKS TO THE KNOWLEDGE THAT OUR MEMBERS AND THE INDUSTRY HAVE CONTRIBUTED, IPI HAS BECOME A CLEARINGHOUSE ON PARTNERING, SPARKING A CONVERSATION AROUND VARIOUS PERSPECTIVES AND EXPERIENCES, AND USING THAT TO MAKE THE CASE FOR A BETTER AND MORE INNOVATIVE CONSTRUCTION INDUSTRY. OUR MISSION IS MADE POSSIBLE BY THE CONTRIBUTIONS OF OUR MEMBERS, AND IS BOLSTERED BY FOUR MAIN

uniquely suited to conduct and to support research initiatives on Partnering, looking for ways to increase our understanding of Partnering and using those findings to develop the tools that will best support the industry. Like all of the pillars of IPI, research is geared toward supporting broad, industry-wide adoption of structured Partnering. We’ve also made inroads into specific subsets of the construction industry, especially in airport construction. The inherent complexities of construction projects that take place in operating airports make structured Partnering particularly relevant to those airport leaders who are looking for a way

PILLARS — RESEARCH, ENGAGEMENT, OUTREACH AND

to engage all of their stakeholders, and to reduce the impact

TOOLS. HERE’S A CLOSER LOOK AT EACH ONE.

of lengthy construction programs on their financial models. Among IPI’s membership, we’ve seen a great deal of success, both among airports that have been Partnering for many

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Partnering Magazine November/December 2016

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Airports will be able to use research findings to learn form those who have pioneered Partnering.

ENGAGEMENT This year, IPI created more opportunities for members and nonmembers alike to share experiences, learn more about Partnering, and network. Virtual Forums, NetWorkshops, and Committees are three ways that IPI is making this happen.

IPI Virtual Forums Virtual Forums are designed to bring our members’ experience and expertise to anyone who wants to learn more about Partnering.

years, and among those who’ve

Presenting at these events are guest speakers on topics such as

piloted a Partnering effort recently.

the IPI awards judging process, cross-cultural collaboration on

Naturally, we want to build on this

mega projects, and the formation of steering committees. We also

and share Partnering with airports

feature case studies of projects that have achieved success through

all over the world.

collaborative partnering, like the SFO Replacement Airport Traffic Control Tower and Integrated Facilities Project. Following the

This year, IPI’s Aviation

presentation, callers have the opportunity to participate in a live

Committee successfully pursued

Q&A and get an even deeper understanding of the subject.

research funding from the Airport Cooperative Research

As events that are easy to join via phone and/or computer, Virtual

Program (ACRP) to incorporate

Forums are the perfect medium for engaging the industry in the

Collaborative Partnering into

conversation on collaboration. Those who want to stay informed

traditional airport construction

can also watch past forums on YouTube at International Partnering

projects. The research will be

Institute (IPI).

completed from 2017 through 2018. Its objective is to examine

IPI NetWorkshops

the potential benefits and applicability of Collaborative Partnering

IPI NetWorkshops are live local events, so that people can meet

for airport projects and develop guidance for adaptation by

face to face and learn, share and network. Attendees benefit from

airports based on the research outcomes that can be scalable to

engaging with panelists who share their thoughts on the topic at

airports and airport projects of all sizes.

hand, and stick around for networking during a Happy Hour. For some, NetWorkshops present the opportunity to discover Partnering

The ACRP research will:

for the first time, or to rediscover how it is being used on today’s

• Review current practices and literature on Partnering to

projects. For others, it’s a great space to present their own projects’

determine aviation-specific benchmarks and barriers to

stories and give back to their colleagues.

collaboration on airport project implementation nationally. • Identify benchmarks and best practices for structured Partnering nationally, resulting in Partnering Specifications, aviation-related benchmarks and best-practices for guidance. • Draw data-based conclusions, finalize benchmarks and develop an Owner’s Manual and Guidance for successful partnering implementation for aviation projects including: Sample fieldlevel guidance, and other key materials to educate key airport stakeholders (tenants, internal staff, etc.). Ultimately, airports will be able to use these findings and deliverables to learn from those who have pioneered Partnering at airports, and choose their own way forward toward successful and predictable Collaborative Partnering. www.partneringinstitute.org

A NetWorkshop attendee participates in the T1 panel Q&A

November/December 2016 Partnering Magazine

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PARTNERING: YEAR IN REVIEW Our debut IPI NetWorkshop, hosted by Austin Webcor JV at San Francisco International Airport and sponsored by Pavia Systems and PlanGrid, featured a panel of executives from the T1 project: Kent DeRusha, Project Director at Austin Commercial Aviation; Geoff Neumayr, Chief Development Officer at SFO; Tom Taylor, Vice President at Webcor Builders; and Carsten Voecker, Director at

Panelists Geoff Neumayr, Carsten Voecker, Tom Taylor, and Kent DeRusha (left to right)

Woods Bagot. Addressing the topic of “How Collaborative Partnering Enhances Alternative Delivery Methods,” they shared the elements, strengths, and best practices of SFO’s Partnering program, and how Collaborative Partnering is applied on their co-located design-build

Facilitator Professional Emphasis Group (PEG)_______

project (photo above right).

COMMITTEES

Launched:

October, 2012

Chair:

Sue Dyer, MIPI, President of OrgMetrics LLC

Composition:

Professional partnering facilitators from across

the US, Canada and Sweden

IPI continues to host committees to advance the understanding of Partnering within targeted sectors, and to advance the achievement

Contributions to the Industry:

of mission-driven initiatives.

The PEG has developed the “IPI Facilitator Code of Ethics” and the three-tiered (IPI, SIPI and MIPI) Professional Partnering Facilitator

Committees are made up of IPI members and are a great way

Certification. The PEG also helped craft the “IPI Owner’s Guide:

to dive deeper into the conversation on Partnering and actively

Facilitator Standards” and “IPI Facilitator Evaluations,” which Owners

participate in crafting the tools and resources that will help the

and project teams can use to ensure that their partnered projects

industry make Partnering the norm. IPI’s committees include:

see maximum benefits and continuous improvement in their

Aviation Commitee __________________________________

Partnering Program. In 2016, the PEG provided valuable guidance for the “Collaborative Partnering Best Practice Guide.”

Horizontal Committee ________________________________

Launched:

October, 2014

Chairs:

Geoff Neumayr, Deputy Director, D&C

San Francisco International Airport

Launched:

April, 2012

Roddy Boggus, Executive Vice President

Chairs:

Rachel Falsetti, Caltrans Division Chief of

Aviation Lead, Suffolk Construction

Construction

Composition:

Owner representatives from airports

throughout the U.S.; and contractors, CMs,

Construction

consultants and designers involved in airport

Composition:

Owner agencies and heavy civil and

transportation contractors, CMs and designers

that are involved primarily in horizontal

construction projects.

Contributions to the Industry:

Pete Davos, Vice President of DeSilva Gates

construction.

In addition to developing a Partnering Matrix for the Aviation industry, and an “All in One Partnering Specification,” in 2016

Contributions to the Industry:

the committee submitted a problem statement to the Airport

Over the years, the Horizontal Committee has developed Horizontal

Cooperative Research Program (ACRP), leading to funding for a two-

Construction Partnering Specifications and designed a 4-level

year research project on Partnering in airports.

Matrix; launched the IPI Owner Mentor’s Program and the IPI Success Stories program; and contributed to the “IPI Owner’s Guide: Facilitator Standards.” In 2016, the committee contributed

“The ACRP will provide $350,000 towards Partnering research in 2017.”

key guidance in creating the “Collaborative Partnering Best Practice Guide.” Their long trajectory within IPI and in Partnering have helped to make civil construction an area where Partnering has seen sustained and significant growth, and from which the industry has been able to collect a great deal of knowledge.

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Collaboration. Innovation. Sustainability. Partnering to build what matters for our customers and communities.

George Bush Intercontinental Airport, Terminal B South Side Replacement, Houston TX

Tampa International Airport, Main Terminal and Airport Concession Redevelopment Program, Tampa, FL

Gold Line Bridge, Arcadia, CA

James B. Hunt Library, North Carolina State University, Raleigh, NC

usa.skanska.com


PARTNERING: YEAR IN REVIEW International Committee ____________________________

Vertical Committee ___________________________________

Launched:

November, 2016

Launched:

November, 2011

Chairs:

John Thorsson, Partnering Manager, NCC

Chairs:

Larry Eisenberg of Ovus Partners 360

Construction, Sweden

Composition:

Private and public sector Owner agencies; and

designers, contractors, and construction

Aditazz

Zigmund Rubel, Chief of Building Sciences,

managers from industry leading organizations

Composition:

IPI Members with insights on international

that build schools, high-rises and other facilities.

Partnering models and efforts.

Contributions to the Industry: Contributions to the Industry:

This group conceived and developed the first set of IPI Partnering

As our newest committee, the International Committee has worked

Specifications; the IPI Vertical Matrix, which outlines how partnering

to understand Partnering across various world regions, and to bring

should be scaled, and has developed sample legislative language for

what we’ve learned in the US to new audiences. One way this is

public entities to adopt partnering. The committee also completed

being achieved is through open virtual forums, with such topics as

the White Paper, “Are You Paying Too Much for Your Construction?

the importance of cross-cultural collaboration on megaprojects. The

Four Methods for Adopting Collaborative Partnering for Public

open virtual forums have proven such a valuable tool to share and

Entities.” In 2016, this committee has made a concerted effort to

learn from different perspectives on Partnering that, in 2017, it will

increase its outreach, hosting open virtual forums that feature

be one of IPI’s primary means of engaging the industry.

award winning project teams to showcase the excellent results that can be attained through collaboration.

Initiative Based Committees Awards Committee _________________________________

Research Committee _____________________________

Launched:

April, 2010

Launched:

January, 2012

Chairs:

Larry Eisenberg of Ovus Partners 360

Chair:

Sinem Mollaoglu (Korkmaz), Michigan

David Thorman, CA Division of the State

State University

Architect, Ret. Composition:

IPI members with objective insights into

Contributions to the Industry:

what makes a truly successful Partnered

This committee is focused on designing original research,

Project

identifying existing research, and seeking new data related to Partnering. In 2012, the Committee started a library of

Contributions to the Industry:

research papers and has collected more than 40 academic

Every year, IPI volunteer judges do an outstanding job judging,

papers and DOT studies related to Partnering into an FTP

ranking, and providing feedback on every single project that

site. In 2013, IPI commissioned its first series of Partnering

applies for an IPI award. The Committee developed two

Research studies to be conducted by Michigan State

Categories of Awards—Industry Level Awards (focused on

University. The first study in this annual effort: “An Inquiry

Organizations and Individuals who are making a difference

to Move Under-Utilized Best Practice Forward: Barriers to

for Collaborative Partnering) and the John L. Martin Partnered

Partnering in the AEC Sector” (June, 2014). In 2015, the

Project of the Year, for teams that have used Collaborative

Committee produced “A Meta-Analytic Synthesis of Partnering

Partnering on a project completed in the preceding year. In 2016,

Literature in the AEC Industry.” In 2016, the Committee

the committee continued to improve the awards application

produced a Case-Study on a Partnered Project at San

process—ensuring that teams have the necessary guidance

Francisco International Airport.

to submit an application that does a good job of reflecting the outstanding nature of their project.

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Partnering Magazine November/December 2016

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WITH Q&D ON YOUR TEAM, YOU CAN KEEP YOUR EYES ON THE SKIES.

Q&D’s experienced aviation team has the know-how, collaborative approach and proven preconstruction processes to integrate your project’s construction into your facility or operation without negatively impacting your day-to-day. Q&D’s capabilities include: Large Projects

Improvements

• • • • •

Terminal Revisions Terminal Buildings Airport Expansions Security Upgrades Baggage Handling Systems

Support Facilities • • • • • • •

Ground-up Construction Equipment Storage Buildings FBO’s Service Buildings Maintenance Buildings Hangars Runways / Barriers

Utilities

• • • • • • • •

Equipment Upgrades and Relocations Tenant Improvements Gate Relocations Security Revisions Concession Build-Outs Finish Upgrades Support Spaces Full Program Support Branding Updates

Project Delivery • • • •

CM-at-Risk Design-Build Full Preconstruction Services Partnering

qdconstruction.com (775) 786-2677 Member, IPI Duane Boreham VP Aviation Division


PARTNERING: YEAR IN REVIEW OUTREACH Outreach helps bring more people into the Partnering

them with a better understanding about the rising trend of collaboration in their career of choice.

conversation. Whether speaking at conferences and

Training

universities, training teams on Partnering 101, or

Research shows that the greatest barrier to the success

moderating panels, IPI is committed to making that

of a Partnering program is a lack of training. This year

happen. Read on for a year’s worth of events that have

IPI trained eight different organizations on Partnering.

expanded the dialogue to include more voices than

By introducing or reaffirming the core elements of

ever before.

Partnering through an IPI training session, teams are better equipped to put Partnering into practice. The

Conferences

more teams we train, the more that Partnering is

This year IPI gave Partnering a presence at the IMAQ

understood as a structured process with evidence-based

(Institut de médiation et d’arbitrage du Québec)

best practice.

symposium and the INGAA (Interstate Natural Gas Association of America) Foundation Planning and

Events

Strategy Meeting.

IPI also participated in events hosted by the Construction Specifications Institute—Los Angeles (LACSI) and the

The IMAQ Symposium in Canada centered on the

Construction Management Association of America

theme of “Dispute Prevention and Resolution during

(CMAA).

Construction.” Board of Directors member Rob Reaugh gave a joint presentation on “The Benefits of

IPI Executive Director Dana Paz represented IPI at LACSI

Collaborative Partnering” with Board of Advisors member

Nite 2016, giving a three hour Collaborative Partnering

Pierre Bigras, Director of Construction Management at

Orientation Training open to Owners, Architects,

PG&E, introducing the IPI model and best practices as a

Engineers, Designers, Contractors, and Professional

tool for timely issue resolution.

Industry Partners.

At the INGAA Foundation Planning and Strategy Meeting

In July, she moderated a panel hosted by CMAA titled

in August, IPI Director of Development Jessica Obee

“The Evolution of Partnering.” Comprising the panel were

spoke alongside Bigras and Marty Jorgensen, President

IPI members Ross Chittenden, P.E., from Contra Costa

of Barnard Construction. Their presentation to natural

Transportation Authority; Edgar Lopez, from San Francisco

gas executives brought attention to how Partnering

Public Works; Magdalena Ryor PhD., LEED AP BD+C, PMP,

can improve safety and risk management in pipeline

CCM from City and County of San Francisco; and Scott

building processes.

Jarvis, P.E., from High-Speed Rail Authority. The event brought attention to the growing trend of Partnering and

Universities

highlighted the role that Construction Management firms

Students are the future of the construction industry;

have come to play in it as an entity that protects project

it’s important to reach out to them about the growing

interests, rather than those of the owner.

collaborative opportunities they can expect postgraduation. Early on in the year IPI

Awards Ceremony

visited San Jose State University and

Our Awards Ceremony is a big part of bringing more

presented Partnering 101 to students

organizations into the Partnering conversation. This

in an upper division engineering class.

year IPI moved the event to the Hilton San Francisco

Through it, IPI involved the students

Airport Bayfront, added an Industry Forum to the

in a discussion, addressing their

itinerary, and expanded the awards to recognize

questions about Partnering and leaving

Partnering Pilots and Partnering Ambassadors. The larger space accommodated more than 200 registered attendees from a total of 84 organizations—several of

IPI Director of Development Jessica Obee represents IPI at the annual Awards Ceremony and Conference 12

Partnering Magazine November/December 2016

whom went on to become members of IPI.

www.partneringinstitute.org


TOOLS All of the information, data, and case studies that IPI collects through research and member engagement leads to developing tools that are going to make a difference to the industry by helping owners and industry to Partner their projects.

The Collaborative Partnering Best Practice Guide In 2016, IPI’s committees shared their collective wisdom to help produce the “Collaborative Partnering Best Practice Guide”—a guidebook that outlines best practices and frequently asked questions to support piloting partnered projects. The following are excerpts from the new “Collaborative Partnering Best Practice Guide.” Visit the IPI website to download the entire guide, and to check out other

Interstate 880/State Route 92 Interchange Reconstruction

Partnering tools.

Hayward, CA

Sample Best Practices:

2012 IPI Partnered Project of the Year, Diamond Level

Best Practices include the elements of formal partnering and additional tried and true steps that have led to stronger momentum, greater collaborative spirit, and better project outcomes. Make sure there is executive commitment – Like any culture change process or new technology, the adoption of Partnering will result in some growing pains, and may be disruptive. Executive commitment is critical to making the transition as smooth as possible. Follow a Partnering Spec– Provide structure and predictability across your projects. IPI has sample specs to get you started. The Partnering spec sits on top of the contract, so it can be used with any delivery method. Relay the benefits – Leadership and management can access

As one of North America’s largest transportation and infrastructure contractors, our commitment to building the best is demonstrated in the projects we build and the partnerships we develop. Our success is dependent upon our relationships with owners, partners, designers, subcontractors and community members. Flatiron works closely with our partners to develop innovative solutions that benefit everyone, and we’re proud of what we’ve created together. The more than 20 partnering awards Flatiron has won in the past decade serve as recognition of these relationships and the resulting successful projects.

information that others on the team may not have, about the benefits and positive results that Partnering has yielded. Share what those benefits and results are with your team; it will help keep up the momentum!

www.partneringinstitute.org

To learn more about Flatiron’s innovation in partnering visit

www.flatironcorp.com November/December 2016 Partnering Magazine

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PARTNERING: YEAR IN REVIEW Sample FAQs: Q: Who should we involve in our Partnering sessions? A: One of the most important contributors to the success of your partnering workshop is the attendance of all the stakeholders who can impact your project. The following list is provided as

COLLABORATE Van Ness and Geary Campus, San Francisco, California

INTEGRATED PROJECT DELIVERY By creating opportunities for innovation and collaboration, we pursue continuous improvements to make each project our best one yet. For more information, visit southlandind.com/IPD

+1.800.613.6240

a guideline. It is important to include subcontractors who are on your critical path or who are doing a significant portion of the work. Q: Should I bring up [insert difficult topic here] during the Partnering session? A: Yes! The session is a safe place for you to challenge yourself and others. Don’t walk out still having questions and wishing you’d spoken up. Clearing the air during the Partnering session means that the team can focus on keeping project moving forward out on the field. Q: Why do we need to use a facilitator? A: Neutral facilitation is a critical element for Partnering success. Given the complexity of most projects, a neutral Facilitator will help the team move toward a solution and maintain equilibrium. Because they do not have a vested interest in any one stakeholder, they will remain objective and loyal

southlandind.com

to the needs of the team. Download the full guide at www. partneringinstitute.org.

Who is IPI? This issue is all about what IPI has accomplished in 2016. This is also a great time to share who we are. IPI is all of our membership—owners, builders, designers, suppliers, and facilitators who are committed to the common goal of improving the construction industry through structured Partnering. To this end, our members share their best practices and lessons learned, thereby growing the collective understanding on how Partnering works, what we need to do to increase our chances of success, and why the industry should care. Connect with IPI and our membership—Join Today! AC Transit Aditazz Alabama Department of Transportation Alberta Transportation Anderson Partnering ARB, Inc. Arizona Department of Transportation Austin Commercial L.P. C&S Companies CAGE Inc. CaliChi Design Group California Dept. of Water Resources California High-Speed Rail Authority Caltrain Caltrans Carr, Swanson and Randolph, LLC Center for Conflict Resolution City of Napa City of Petaluma City of San Jose - Public Works City of Thornton

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City of Walnut Creek Colorado Dept. of Transportation Connecticut College Contra Costa Transportation Authority County of Alameda, General Services Agency County of Fresno County of Ventura Public Works Agency CPM Logistics, LLC Creative Alliance Group L.L.C. Dallas/Fort Worth International Airport Delaware Department of Transportation DeSilva Gates Construction Disney Construction, Inc. East Bay Municipal Utility District Federal Aviation Administration Federal Transit Administration Flatiron West, Inc. Genentech, Inc. Ghilotti Bros., Inc.

Partnering Magazine November/December 2016

Granite Construction Graniterock Company Green Com, Inc. Haley & Aldrich, Inc. HC Structural Engineering Inc. HDR, Inc. Hensel Phelps HKS Architects, Inc. Houston Airport System J. Banicki Construction, Inc. J.A. Watts, Inc. Jackson Municipal Airport Authority Jacques & Associates JB Romm PhD KDS Associates Lambert-St. Louis International Airport Łódź Władysław Reymont Airport Poland Los Angeles Metropolitan Transportation Authority Los Angeles Unified School District

Los Angeles World Airports Maryland Aviation Administration Maryland State Highway Administration McCarthy Building Companies, Inc. MEI Architects Memphis-Shelby County Airport Metra Metropolitan Nashville Airport Authority Michigan Department of Transportation Mississippi Department of Transportation Municipality of Copenhagen Nacka Kommun Municipality NCC Construction Sverige AB Nevada Department of Transportation Nick Watry O.C. Jones & Sons, Inc. Ohio Department of Transportation Orange County Transportation Authority OrgMetrics LLC Ovus Partners 360 Parsons Pennsylvania Department of Transportation PG&E Philadelphia International Airport Pima County Department of Transportation Port of Los Angeles Port of Oakland Portland International Airport Productivity Through People Q&D Construction, inc. Red Rocks Advisors, LLC. Regional Transportation District

www.partneringinstitute.org


W I N N E R O F T H E 2 016 I N T E R N AT I O N A L PA RT N E R I N G I NSTITUTE PA RT N E R I N G C H A M P I O N AWA R D — I PI’S H IG H EST HONOR!

IPI members share their stories at the 7th Annual IPI Partnering Awards Ceremony and Conference.

IPI’s updated website houses all of these tools, and a lot of work goes into adding more.

Continuing the Conversation and Collaboration All of these initiatives are only possible thanks to the financial contributions and thought leadership of our members and champions. Shifting toward 2017, IPI will continue to find ways to expand the breadth and scope of the conversation on structured Partnering, and on understanding its impact on the construction industry. Reno-Tahoe Airport Authority S2 Construction Management Consultants, LLC Sacramento Regional Transit District Saddleback College Salt Lake City Airport San Diego Area Governments San Diego County Regional Airport Authority San Diego Unified School District San Francisco Public Works San Francisco County Transportation Authority San Francisco Department of Recreation and Parks San Francisco International Airport San Francisco Municipal Transportation Agency San Francisco Public Utilities Commission San Jose International Airport San Jose State University San Luis Obispo County Regional Airport Schembri Construction Company Inc. Seattle-Tacoma International Airport Skanska, USA Building Skidmore, Owings & Merrill LLP SLAC National Accelerator Laboratory Southland Industries State of Connecticut Department of Transportation

www.partneringinstitute.org

State of Rhode Island Department of Transportation Suffolk Construction Company, Inc. Sundt Construction Swinerton Builders TEECOM Telge Fastigheter AB Tennessee Dept. of Transportation The Allen Group, LLC The Crosby Group The Faithful Goose The KPA Group United Contractors University of California, Office of the President University of Southern California Urban Fabrick, Inc. US Army Corps of Engineers Baltimore District US Army Corps of Engineers Norfolk District Utah Department of Transportation Utah Transit Authority Ventura Consulting Group Virginia Department of Transportation Washington D.C. District Department of Transportation Watry Design, Inc. Webcor Builders Woods Bagot Architects P.C. WSP | Parsons Brinckerhoff

BUILDING CALIFORNIA F O R S E V E N T Y- F I V E Y E A R S PAV I N G • R O A D / H I G H W AY • G R A D I N G • D E M O L I T I O N / E X C AVAT I N G INTERNATIONAL PARTNERING INSTITUTE JOHN L. MARTIN 2015 PARTNERED PROJECT OF THE YEAR DIAMOND LEVEL SFO RUNWAYS 1-19S RSA IMPROVEMENTS WINNER OF THE 2014 CALTRANS EXCELLENCE IN PARTNERING AWARD “BEST IN CLASS” FOR PROJECTS GREATER THAN $50 MILLION Highway 65 Lincoln Bypass Project 11555 Dublin Boulevard, Dublin, California 94568-2909

925-829-9220 w w w . d e s i lva g at e s . c o m Contractors License No. 704195A

November/December 2016 Partnering Magazine

15


BEST PRACTICES

IPI Virtual Forums

EACH MONTH, IPI HOSTS VIRTUAL FORUMS ON A VARIETY OF TOPICS IN PARTNERING, PRESENTED BY OUR MEMBERS AND OPEN TO ANYONE WHO WANTS TO LEARN MORE. YOU CAN WATCH THE VIRTUAL FORUMS ON OUR YOUTUBE CHANNEL AT INTERNATIONAL PARTNERING INSTITUTE (IPI).

Monthly online forums share Partnering best practices and trends in collaboration

Cross-Cultural Collaboration on Mega Projects

“The Panama Expansion Mega Project provided an example of the importance for cross-cultural collaboration.” Photo by Karen Smits.

Karen Smits, PhD., an Organizational Anthropologist who was

Fostering a Culture of Collaboration

part of the research team for the VU University Amsterdam on the Panama Canal Expansion project, presented on the

On Cross-Cultural Mega Projects it

importance of acknowledging and understanding the different

is essential to establish the project

cultures within the teams of today’s mega projects.

culture from early on. In facilitated sessions discuss the values of each

Panama Canal Expansion Project Background:

organization, clarify definitions

The Panama Canal was first constructed in 1914. One hundred years later modern-

and expectations, and make

size ships had outgrown the canal, leading to an expansion program of 7 projects.

compromises so it’s easier to adapt.

Owner: Panama Canal Authority (ACP)

Definitions fluctuate from culture to

Program Manager: CM2H Hill

culture—and it is easy to be blind

Construction Team: Grupo Unidos por el Canal (GUPC)

to our own norms. For example:

The team on this mega project was exceptionally diverse - with a Panamanian Authority, a

Definitions of time: For

US CM firm, and a multi-national contractor consortium made up of four companies: Sacyr

Panamanian team members,

(Spain), Impregilo (Italy), Jan de Nul (Belgium), and CUSA (Panama). In addition to national

lunchtime meant a two hour

cultural differences, the team also needed to understand organizational culture, and create

break. For Belgian team

a unified project culture.

members, lunch meant a half hour behind their desk.

Karen Smits’ 5 Pieces of Advice (The 5 Ps): 1. Partners:

Really get to know your partner, and be aware of your own culture.

2. Possibilities: 3. Patience:

Higher results can come from cross-cultural collaboration.

There will always be conflict in any environment where people work together.

Your collaboration will be stronger if you put the conflict on the table. 4. Philosophy:

Especially for long projects—it is important to build a project philosophy by

establishing norms and values. 5. Promote:

Don’t just wait for people on the work floor to develop something—promote

intercultural collaboration at the executive level.

16

Partnering Magazine November/December 2016

Different social norms: In one company, it may be rude to speak up or to have a discussion with one’s boss. In another, discussion is expected. This is especially important to address so that everyone has a voice in the Partnering process.

www.partneringinstitute.org


Partnering Case Study: SFO Replacement Airport Traffic Control Tower and Integrated Project Managers Mark Costanzo (SFO), Susan Walker (Fentress Architects), and Scott Bills (Hensel Phelps) shared their insights on their award winning SFO Replacement Airport Traffic Control Tower and Integrated Facilities Project. It was the first airport control tower approved for design-build by the FAA, the first to be managed by the airport, and the tallest vertical concrete post-tensioned structure in the United States. It has won several awards, including a Sapphire IPI Partnering award in 2016 and an ENR Best Project (Northern California) award. Issue Resolution: The Partnering Process:

This project’s issue resolution ladder had a swift six

The team was committed to the Partnering process and held

days total of “time to elevate.” Uniquely, they involved

36 Partnering sessions over the course of two and a half

representatives of FAA at each level of the Issue

years, most of which were attended by the Airport Director.

Resolution Ladder. Empowered by the executive team,

Partnering was “the glue” that held them together through

which honored their decisions, the core team resolved

challenges, kept stakeholders involved (such as FAA, BICE

most issues themselves.

code officials, and the Fire Marshall), and fostered trust and transparency. These qualities were key to their being able to achieve the goals set forth in their charter in this complex

Virtual Forum Question & Answer:

and fast-pace project.

Q: How did Partnering contribute to innovations? A: The team worked together to change the original design to include programmable LED lights for holidays and sports victories. Also, the connector between

Here are a few project specific goals from the project charter that stood out the most to the team:

Terminal 1 and Terminal 2 has a glass area known as the “jewel box” where you can look straight up through the ceiling to the top of the tower.

Susan Walker: “No surprises: Talk and work out issues so we don’t need to write a ‘positioning’ or ‘bad news’ letter.”

Q: How did the team do with meeting budget and time goals?

Even if it meant there would be difficult conversations, it was

A: The team met its budget and schedule goals. The

important to know that everything was being talked about up

team had to increase the scope for the FAA, but these

front throughout the whole project.

were covered by the airport and covered by the overall budget. The project ultimately came in under the GMP

Scott Bills: “Work to keep the Core Team together.”

(Guaranteed Maximum Price). As a team, they used some

A couple of ways the Core Team stayed united were to never

value engineering to stay within the budget. As required

make issues personal and to not make agreements over email.

by the OTA (Other Transaction Agreement), the team finished the tower a year before it would be open to the

Mark Costanzo: “Pride of Ownership: The Best Tower

public (in May of 2015).

Building Ever.” This goal is a special one in that it embodies all of the other

Q: What advice does the team have for Project Managers

partnering goals.

that are new to Progressive Design-Build? A: Stay the course and trust the process. It may be new but it reduces risk and increases efficiency.

www.partneringinstitute.org

November/December 2016 Partnering Magazine

17


IPI CALENDAR OF EVENTS

Coming To You In 2017

W

e have a lot of great events coming up in

Collaboration 2017 - Awards Ceremony and Conference | May 17th – May 18th Owners Round Table - Industry Forum - Plenary Session - Award-Winning Project Case Studies Awards Ceremony - Networking

2017! Join us for a year of sharing, learning,

Come celebrate phenomenal individuals and teams at our largest event of the year: Collaboration

and networking!

2017! The ceremony and conference will be held at the Hilton San Francisco Bayfront in Burlingame,

Throughout the year

CA. At this exciting two-day event, you’ll have the opportunity to network with other collaboration

we will be holding

focused people, attend panels, and learn about 2016’s best partnered projects.

more NetWorkshops and Virtual Forums than ever before. If

IPI NetWorkshops February 9 | March 23 | April 20 | June 15 | July 27 | September 7 | October 19 | November 30

you are interested in getting involved by

NetWorkshops are in-person local events designed to bring owners and industry professionals

joining our Horizontal

together for an evening of networking and learning. They are open to both IPI members and

Committee, Aviation

nonmembers. Join us for a panel on Partnering, Q&A, and Happy Hour. We hope to see you there!

Committee, or Facilitator Professional Emphasis Group, email us at: ED@

Virtual Forums | 8am - 9am (PT) February 2 | March 16 | July 20 | September 21 | November 16

PartneringInstitute. org. We will be updating

Don’t miss these virtual teleconferences! Virtual Forums are free events open to anyone who wants

our website www.

to learn more about Partnering. We feature experienced speakers and involve callers in Q&A. To see

partneringinstitute.org

some of our past Virtual Forums, visit our YouTube Channel: International Partnering Institute (IPI).

with more information on these and other events,

Committees

so be sure to give it a visit as the dates draw

The IPI Horizontal Committee, Aviation Committee, and Facilitator Professional Emphasis

closer. Here’s to another

Group (PEG) meet via teleconference every eight weeks throughout the year. The committees provide

year of teamwork and

a forum for our members to share best practices, lessons learned, and develop tools to improve collab-

outstanding partnered

oration in the Construction Industry. Interested in getting involved this year? Call us! (925) 447-9100.

projects!

* Corporate visibility opportunities available. For more information call us at (925) 447-9100

ADVERTISE IN Issue 5 September/October 2016

facing forward Visit partneringinstitute.org

Reaching out to the next generation of construction professionals

INSIDE: page 4 Profiles in Partnering

18

Partnering Magazine November/December 2016

page 14 Are you ready to launch a Steering Committee?

First Quarter 2017

Third Quarter 2017

Feature: Partnering Profiles

Feature: The IPI Awards Issue

Deadline: January 15, 2017

Deadline: July 1, 2017

Second Quarter 2017

Fourth Quarter 2017

Feature: Research

Feature: The Year in Review

Deadline: April 1, 2017

Deadline: October 1, 2017

www.partneringinstitute.org


30

Celebrating

Building Extraordinary Project Outcomes

Years

We FACILITATE To Build Consensus

www.orgmet.com

Partnering Magazine November/December 2016  
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