Holiday Parks Management Magazine Issue 18 May/June

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t n e m e g a n a M s k r a P Holiday mpsites a C d n a s k r a P arks, Caravan P y a d li o H r o f 2015 • Issue 18 y e a id M u G rs e li p p u The Ultimate S

om c . t n e m e g a n a rksM a P y a d li o H . w w w

s k r a P y a d i l o H Management Welcome to the May issue of Holiday Parks Management.

Time seems to pass so quickly between issues and we have a lot to tell you!

What’s in this issue?

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Holiday Parks Management joins BH&HPA

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Long term vs short term energy contracts

We are immensely proud to announce that

With oil prices dropping we have seen lower

Maggie Media, publisher of Holiday Parks

energy prices. Should you fix long term or short

Management has been accepted as an

term energy contracts for your holiday park?

associate member of the British Holiday &

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Home Parks Association.

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World of Park and Leisure Homes returns

Firstly, we are very pleased to welcome our new member of staff Nicki Fisher who is now the HPM Sales Manager (pictured). I have known Nicki for many years and she is a real pleasure to work with as I am sure you will discover. Hopefully you will get to speak with her or meet her at the upcoming shows.

The World of Park & Leisure Homes Show

We are also thrilled to announce that we are now associate members of BH&HPA. This is a fantastic organization that does so much for the holiday park sector and we are very honored to be a part of it.

The latest news and products from the

returns to Stoneleigh Park, Warwickshire

actually the perfect combination. Should you consider making the investment?

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from June 12-14, with a trade preview day on the 11th.

08

The great redeemer

Redemption machines and holiday parks are

The Glamping Show Stoneleigh Park Warwickshire 24th-25th September 2015

A preview of this exciting new show,

The Summit Lodge is hitting the heights

For nearly 60 years Pathfinder Homes has

highlighting all that is best in the Glamping world.

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residential park homes and innovative

Auto Enroment Pension What does that mean to your business?

holiday lodges.

We look at those areas of concern and or

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regulation that follow on from this latest UK

been a leading manufacturer of luxurious

Park News

world of Holiday Parks.

May’s issue is jam packed with company news and product information and includes some fantastic articles from our contributors, or written by editor Steph Norbury. There is also an update on the Glamping Show, which is going to be a “must” for anyone looking to diversify or add to their parks.

government legislation.

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Directory Listings

Next issue features include: I The Glamping Show I Coin Operated Kiddie Rides I Child Safety

I hope you enjoy it and find it useful

I Landscape and outdoor improvements

Nina

I Pool and Spas Proud Member of the Association

Published by: Maggie Media Ltd, 2 Withypool, Hereford HR2 7PW UK

t: 01432 263219

Editor: Nina Blanchard t: 01432 263219 e: info@holidayparksmanagement.com

w: www.holidayparksmanagement.com

Advertisements: Nicki Fisher t: 07739532158 e: sales@holidayparksmanagement.com

Design: Dean Coulter, Design on Tap www.designontap.co.uk Subscriptions: Register Free at www.holidayparksmanagement.com or e: info@holidayparksmanagement.com Holiday Parks Management magazine is free and is published four times a year. © Maggie Media Ltd 2015. No part of this publication may be reproduced nor stored in a retrieval system by any means without the prior permission of the publisher.

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s k r a P y a H o li d t n e m e g a n Ma

joins BH&HPA

We are immensely proud to announce that Maggie Media, publisher of Holiday Parks Management has been accepted as an associate member of the British Holiday & Home Parks Association.

“I have been an immense fan of British holidays all my life and dedicated camper for as long as I remember. This was the motivation for me to launch my first website Campsite Finder Online and subsequently to publish Holiday Parks Management,” says Nina Blanchard, MD and founder of Maggie Media.

Campsite Finder Online

Free listing available

If you operate a campsite, caravan park, holiday park or group of parks we can offer you a free listing on Campsite Finder Online. No hidden charges or strings attached, just a simple way to extend your marketing campaign absolutely FREE OF CHARGE

Contact the Campsite Finder Online Team Email: info@campsitefinderonline.com or Telephone: Michelle or Mandy on 01432 263219 or 07799430327

Proud Member of the Association

“The objective was always to play some small part in the industry making it easier for campers to find the sites and parks they wanted and to help the operators of those parks to find the information and suppliers that they need to run these busy and complicated businesses.”

Holiday Parks Free subscription Management If you are reading this then you must already have signed up to receive HPM yourself. How ever, if you would like your managers or other members of your team to receive the monthly newsletters and quarterly magazine then you can sign up as many as you like FREE OF CHARGE.

register for your subscription for free at: www.holidayparksmanagement.com

agement FREE 3 MONTH PREMIUM LISTING arks Manna Holiday PPa If you are a supplier to the Holiday Parks sector of any kind of product or service then we would like to offer you a free 3 month Premium listing

If you have a company or product announcement for the park operators or even better still a special discount or offer then send it to us now and we will include it on the Website and in the next HPM newsletter – FREE OF CHARGE.

To claim your free listing, Email: sales@holidayparksmanagement.com or Telephone: Nicki Fisher on 07739 532158/01432 353325

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World of Park and Leisure Homes returns

The World of Park & Leisure Homes Show returns to Stoneleigh Park, Warwickshire from June 12-14, with a trade preview day on the 11th.

There will be free entry and free parking at this, the UK’s leading show for leisure lodges, which will open daily at 10am.

With over 50 Leisure & Park Homes to view from most of the UK’s major manufacturers set in the stunning grounds of Stoneleigh Park, close to Kenilworth Castle & Royal Leamington Spa, the show will be an event not to be missed.

Visitors can also pick up new ideas for home decoration and style and sample the home cooked food available from the Farmers Fayre In addition, a collection of park operators with sites right across the country, hundreds in total, will be present at the show. These will range from individual, family-owned

parks to well-established national chains like Hoseasons, The Dream Lodge Group, Shared Escapes to name but a few. They will advise on availability, where to find suitable plots, how much site fees will cost, what sort of amenities there are nearby as well as on site and other information. Just Lodges, Right Choice Park & Leisure Homes & Quick Move Properties will also be on hand to offer their guidance and expertise.

Also exhibiting at the fair will be Stoneleigh, the specialist company that can advise on finance, insurance and the law, as well as such practical matters as installing extra insulation, refurbishment, redecorating, adding a garage or decking, even installing a hot tub! See www.parkhomeandleisure.co.uk for a full list of exhibitors.

Open to the Public from Friday, 12th to Sunday 14th June 2015 (Trade Preview Day Thursday 11th June) – Show opens each day 10am Dates: Friday to Sunday, June 12-14 (trade day June 11) Times: 10am – 5pm except Sunday 10am-4pm Venue: Stoneleigh Park, Warwickshire Location: between Kenilworth and Leamington Spa Admission: free Parking: free Dogs: welcome but must be kept on a lead Showguide: free Sat-nav: the postcode is CV8 2LG More information: 01789 491451 or www.parkhomeandleisure.co.uk

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Get Your Message Across Poster display signs can be a powerful promotional tool to make your customers aware of the products or services in your holiday park.

Advertising signage should be highly visible and the information should be quick and easy to change too.

The new Advocate™ Poster Display Sign from Glasdon is an extremely robust; easy to use unit that is manufactured from tough, corrosion resistant DurapolŽ material, which requires minimal maintenance. With a large display area of 40 x 30 inches (1016mm x 762mm) Advocate maximises visual impact, providing a cost-effective way of advertising.

Magnets offer a strong all round fixing, securing the poster in position.

Advocate is very stable and easy to position and move. Its two-piece design allows for simple self-assembly for ease of transportation and storage before use. Available as a single or double-sided display sign or a wall mounted display sign to suit your requirements.

Advocate has been tested to hurricane force! It withstood speeds of up to 82mph and remained in position and undamaged.

For more information visit www.glasdon.com

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The Summit Lodge

is Hitting the Heights

For nearly 60 years Pathfinder Homes has been a leading manufacturer of luxurious residential park homes and innovative holiday lodges that bring ground-breaking concepts to the industry resulting in the company winning ‘Lodge of the Year’ two years in a row, 2013 and 2014.

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With a largely natural palette of colours enhanced by accents of scarlet, the décor of the lodge takes its inspiration from the great outdoors, with Himalayan and Tibetan influences. The result is one of comfort and opulence combined, which has the wow factor, while ensuring families will feel right at home.

Now Pathfinder is tipped to follow this incredible success with its latest lodge called The Summit, which was first unveiled at The Ideal Home Show in Olympia this Spring.

Pathfinder Homes once again collaborated with the Dream Lodge Group on the creation of The Summit, having successfully worked together in the past - notably on La Belle Maison, which won the Ultimate Lodge of the Year Award in 2013.

The Summit was the only timber-framed holiday lodge at the exhibition, and what a ground-breaking design it was! Simon Moir, Dream Lodge Group’s Managing Director came up with the concept after a luxurious skiing break in the Alps and the Pathfinder team turned it into a reality.

The exterior of the Summit is finished naturally, with cedar cladding, dark grey frames and perfectly square glass panes, which all cohesively creates a snug environment. Inside, Pathfinder’s team of interior designers have created a large open plan living area and an attractive sitting/dining room featuring a curved television with media surround sound system resting on bespoke fitted units and fireplace.

A feature wall in real stone cladding is particularly spectacular.

Just behind the living space is the sociable open kitchen with hanging extractor, full oven and ceramic induction hob with integrated dishwasher, microwave, wine cooler and racks. The worktops are Corian as is the bar, which creates a cozy socializing spot, illuminated by four hanging pendant lamps. The dining area has a large bespoke dining table and matching chairs where altogether ten people could be seated.

There are 3 luxurious bedrooms, two with gorgeous en suite bathrooms featuring blue stone marble basins and under-floor heating.

There is also a snug den with bespoke bunkbeds and built in TV. There is a further separate toilet and basin for guests in the hall.

Mike Wills, Pathfinder MD their superb holiday group, Dream Lodge Group are able to present a sound return on investment with the incredible demand for holidays. They may struggle to allow holiday time for you!

Pathfinder Homes and The Dream Lodge Group will together be presenting The Summit again at the Grand Designs Live Show, which takes place in May at Excel.

“We put so much thought and attention to detail into every lodge we create,” Mike Wills, Pathfinder MD told Holiday Parks Management Magazine at The Ideal Home Show. “We work at least a year ahead and we source every element carefully to ensure that we create an environment that is both inspirational but comfortable and hardwearing. With The Summit, we have chosen interesting textures such as stone, fur throws and natural wood to create a décor that works well all year round and which could be personalized to suit individual tastes.”

Melissa Porter at the grand unveiling

Dream Lodge Group offer the Summit as a fantastic investment opportunity for investors looking for a guaranteed 8% per annum for the first 3 years from the lodge. Funded by

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Park News

Lake District Caravan Park finds Pods are Perfect for friends Super-luxury pods on a Lake District caravan park are proving a hit with people who want to take a break with their friends – but keep their own space.

Caravan and Park Home

Operator Insurance When purchasing your Caravan and Park Home Operator Insurance through Devitt, you can be safe in the knowledge that your business is covered at Lloyd’s.

Devitt believe in providing you with a first-class customer service, allocating a dedicated Account Manager who will be there to assist with your policy from the initial quote, any mid-term adjustments and claims, all the way to your renewal. Your Account Manager will be able to tailor a bespoke policy that matches your business requirements.

With over 40 years’ experience handling commercial insurance, our Caravan and Park Home Operator insurance can cover Holiday, Residential, Park Home, Caravan and Camping sites and non-standard buildings, with fantastic key benefits such as; buildings cover, business interruption and public and employers liability cover.

Skelwith Fold says its new Hideaway pods have been warmly welcomed by holiday home owners wanting to share their experiences with another couple, but not the same roof.

Until this year, it was only possible to stay on the 130-acre Ambleside park if you owned one of its 300 caravan holiday homes, or came with a touring caravan or motorhome.

For 2015, however, Skelwith Fold has created a small settlement of Hideaway pods in a quiet forest glade which can he hired by couples for three-night breaks.

Each features a comfortable double bed, shower and loo, kitchen zone with microwave, oven and fridge, TV, and lounge-cumdining space.

Measuring 14ft x 10ft, the pods also boast large picture windows, and folding fully-glazed doors leading onto a timber decking area with a pull-out sunshade.

Skelwith Fold director Henry Wild said the Hideaways proved an immediate success – but that, surprisingly, a large number of bookings were being made by holiday home owners: "We discovered that a many owners had long wanted to invite a couple of their friends of family to join them on a stay, but were less keen on compromising their privacy," said Henry.

"The pods are a perfect solution because the two parties can share their daytimes and evenings together, but then go their own separate ways at bed-time.”

There is more information about the park and its pods at www.skelwith.com

Get a quote today by calling our friendly commercial team on 0845 300 4868.

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Park News continued

Massive Refurbishment at Port Haverigg A £1.2 Million refurbishment programme is taking place at one of Wyldecrest’s soon-to-be flagship Holiday Parks at Marina Village, Port Haverigg.

Plans include new tarmac roads throughout the entire site, drives for all plots, new plot bases and also a brand new play area. All of this is to improve, not only the quality of the entire park, but also to accommodate a new development phase. New “premium” plots will be perfectly merged with our 197 current caravans and lodges, offering stunning views of the watersports and fishing lake.

“I’m completely delighted with this improvement programme”, says Alfie Best. “We are working to increase our holiday makers quality of life, but also moving forward, to offer even more people the chance of spending true quality time with friends and family at this stunning park, in this amazing location, which is full of potential”, adds the Wyldecrest Parks’ Chairman.

Wyldrecrest Parks is also breathing life back in to Port Haverigg Marina Village, by developing the unique facilities offered by this park located near the picturesque town of Millom, surrounded by sandy beaches and amazing landscapes. This includes revamping the “Watersports and Marina”, which offers a wide range of watersports ativities with fully accredited instructors, one-to-one tuition and equipment hire.

The lake has recently hosted The UK Wakeboarding Championships and is popular with water skiers from beginner to professional level. Sports fans may have seen documentaries about the Port Haverigg Watersports Team, featured on Channel 4 and The Extreme Channel on SKY TV.

Ullswater family scoops top holiday award Family and staff at Park Foot Caravan and Camping Park near Pooley Bridge in Cumbria are celebrating after gaining a top national accolade in the annual AA holiday awards.

The park, on the shores of Ullswater, was named as the overall winner in the "Holiday Centre of the Year" category of the honours, beating more than 3000 other parks in Britain to the title.

Park Foot has been in the Allen family's ownership for over 60 years, and is today one of Cumbria's largest and most successful holiday providers.

At the helm of the business is Jimmy Allen and his daughters Barbara Allen and Fiona Bell along with Fiona's husband Malcolm.

Originally a farm, Park Foot first started welcoming campers in the early 1950s. Soon the park began to expand by also offering holiday caravans to rent and buy as well as camping and touring pitches.

Now it has around 130 luxury caravan holiday homes spread throughout the 40-acre grounds, and 400 pitches for campers and the owners of touring caravan and motorhomes.

Speaking on behalf of the family, Barbara Allen said that Park Foot's new AA award celebrates not just the park, but also the 20 full-time staff and 30 seasonal workers which the business employs in summer: "Standards of customer service are an important criteria for these awards, so our team at Park Foot can take a major share of the credit for this achievement," said Barbara.

"We hope the publicity it generates will also benefit other local tourism businesses by putting the spotlight on North Cumbria and all the amazing holiday experiences it can offer," she added.

Smoke Alarms to become law From October of this year, new Government legislation will mean that holiday park owners and other landlords will be required by law to install working smoke and carbon monoxide alarms.

expected to support private landlords in their own areas to meet their new responsibilities with the provision of free alarms, with grant funding from government.

It is believed that the move could help prevent up to 26 deaths and 670 injuries a year.

The Building & Engineering Services Association (B&ES) welcomes this development as a positive step towards making tenanted households safer. Mark Oakes, Head of Specialist Group Services at

England's 46 fire and rescue authorities are

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B&ES, said: "We welcome this new legislation as it will mean landlords will have to install smoke alarms on each storey of their property and carbon monoxide alarms in the rooms considered most at risk from high levels of carbon monoxide and to check the alarms are in working order at the start of any new tenancy.

"We especially applaud the inclusion of carbon monoxide alarms in the legislation; the vast majority of landlords offer a good service and have installed smoke alarms in their properties but the same cannot be said of carbon monoxide alarms.”

Wessex ‘Super’ Lodge was a star attraction at Elite show Wessex exhibited alongside the Waterside Group at The Elite Luxury Brand Show in May. Positioned alongside jets, helicopters, supercars and a host of luxury brands, the Waterside Group’s, Elite ‘Super’ Lodge, was described by show organisers as “a star attraction”.

The Elite Show, which aptly took place at Rizon Jet, Biggin Hill Airport, is London’s most exclusive jet-set lifestyle event. With over 100 luxury lifestyle brands featured: from aviation where visitors could experience hands-on a wide selection of corporate and private aircraft; to marine where premium brand powerboats and luxury yachts were on display; to a supercar showcase of the finest luxury and classic cars, The Elite certainly didn’t disappoint those who visited.

Designed exclusively for the Waterside Group’s prestigious Osmington development in Dorset, the Elite luxury lodge, a perfect example of Wessex quality, craftsmanship and unique style was a true showstopper. As the only exhibit of it’s kind on display, The Elite lodge brought a new dimension to the show, presenting new possibilities to the discerning audience.

The idea of specifying a unique luxury lodge, to individual requirements and taste, seemed to be a whole new concept to those who viewed the lodge and one with huge appeal.

Peter Berwick, Sales Director commented: “ We’ve had a fantastic couple of days at The Elite Luxury Brand Show. The success of this lodge is testimony to the hard work and dedication of the whole team at Wessex from the meticulous and creative sales and design teams involved in the specification and design, to the skilled craftsmen who made this ‘Super’ lodge become a reality.”

FREE EU Funded Water Efficiency Training Many buildings are wasting vast quantities of water every year and there is a monetary cost as well as an environmental cost to this excessive water use.

Yet it is easy to save significant amounts of water, often with very low cost solutions. The trick is to understand where the building is using water efficiently, and where it is wasting water; after that the most cost effective solutions can be identified and implemented.The Centre For Alternative Technology is offering two courses free of charge to companies based in the following authorities: the Isle of Anglesey, Conwy, Denbighshire, Gwynedd, Ceredigion, Pembrokeshire,

for

West Wales

Carmarthenshire, Swansea, Neath Port Talbot, Bridgend, Rhondda Cynon Taff, Merthyr Tydfil, Blaenau Gwent, Caerphilly and Torfaen.

The first course is: Implementing a Water Efficiency Strategy and this takes place on 2 June in Bangor, North West Wales or Aberystwyth on 11 June from 9-5.30pm.

The second course is: Designing and Delivering a Water Efficiency Strategy. This takes place on 9 June at Machynlleth from 9-5:30pm

Course details:

I Reduce commercial water bills with free water efficiency training I Benchmarking water use I Smart behaviour change solutions I Cost-effective, modern, technological solutions These courses are FREE, but are subject to the EU eligibility criteria. For more details please contact Steph Robinson on 01654 704952 or courses@cat.org.uk If you have over 10 staff who would like to attend the training we can deliver the training at your site, on a date of your choosing before the end of July.

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With oil prices dropping we have seen lower energy prices - but how does this relationship really work and should you fix long term or short term energy contracts for your holiday park?

For the answer I turned to Richard King, newly appointed Head of External Sales at Power Solutions UK based in Chester, a business I have a long association with.

Previously Richard has worked for over twelve years as a power and gas trader on the wholesale energy markets in both London and Europe, working for International Power, GDF Suez and ESB International. He is a member of the Chartered Institute of Securities and Investment.

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by Adam Beckett Leisure Park Energy

Long term vs short term energy contracts

for UK holiday parks

Q and A with Richard King, Head of External Sales at Power Solutions How do you see the energy markets developing in 2015?

Wholesale power prices have been particularly volatile in the last 6 months driven primarily by dramatically falling oil prices. From a high of $115 in June 2014 the price of a barrel of Brent crude fell to a 6 year low of $47 in early January this year, caused by an oversupplied market due to the increased supply of new shale oil production in North America. However we have seen a recent stabilisation in oil prices around the $60 mark, which represents the breakeven cost for most of the new supplies on the oil market. A recent cut in the production of natural gas from the giant Groningen gas field in the Netherlands also caused a rise in gas prices across Europe in February, and there have also been recent supply issues in the Norwegian sector of the North Sea.

How does the political situation in Ukraine effect UK energy prices?

The potential for supply disruption to European energy markets remains a very real threat while the conflict continues in Eastern Ukraine as Russia remains the single most import exporter of oil and gas into Europe.

Last year Russia supplied 34% of all EU oil imports and nearly 40% of natural gas imports, with a large proportion utilising pipelines through neighbouring transit countries such as Ukraine. Russia has used the threat of oil and gas supply interruptions to further its political goals in the past, and poses a very real upside risk to energy prices.

Additional geopolitical tensions in oil and gas exporting countries such as Libya, Nigeria and Iraq as well as the ISIS insurgency in the Middle East all add to the threat of disruptions to energy supplies and price volatility as well.

business’ energy bills, although there are exemptions from CCL for certain industries.

increase in demand for energy products. The US economy continues its recent solid growth with a 2% rise in Q4 2014 although this is mitigated somewhat by slower economic growth in China caused by high levels of debt and serviceability. Elsewhere in Asia demand from Japan for natural gas products looks set to fall with the planned restart of some of the country’s nuclear power stations which have remained dormant since the Fukushima accident of 2010, with the result that additional supplies of LNG will become available on the global market.

What do you recommend for energy buyers looking to secure their gas and electricity contracts?

Due to the recent falls in energy contracts current energy prices represent good value for money for customers looking to take advantage of long term energy deals as recent wholesale price movements indicate an upward trend from a 6 year low through the increased economic growth prospects in Europe and North America. This is coupled with the potential for price spikes driven by geopolitical conflict in Eastern Europe and the Middle East, and the possible for additional green levies to be passed on to end consumers following the UK General Election in May.

What about the impact of green subsidies on UK energy bills?

While the direction of the wholesale markets is highly significant, the fact is that the wholesale price makes up less than half of the total bill charged to the end consumer of gas and electricity in the UK. Operating costs and margin will vary between each of the different supply companies, but an increasing aspect of all energy bills is the pass through cost of the various subsidies and green levies placed on energy bills to encourage the use of renewable forms of energy as well as supporting social protection schemes. For example the rate of carbon tax imposed on generators will nearly double from April 2015 and there are further increases planned for the Climate Change Levy imposed on

By locking into long term fixed deals using a dedicated energy broker, customers can secure the lowest possible energy prices against these medium term threats, as well as protecting themselves from exposure to roll over or out of contract rates at the end of the current deals from their current supplier.

For more information please go to: http://leisureparkenergy.com

$160

Oil price rise graph

$150 $140 $130

Daily Monthly

$120 $110 $100 $90 $80

What about the outlook for the global economy?

$70 $60

The Eurozone has reported slightly positive economic growth of 0.3% in the last quarter of 2014, supported mainly by strong growth of 0.7% in both Germany and Spain. As lower oil prices and falling exchange rates feed their way into the economy expect further signs of recovery across Europe, with the increase in economic activity driving an

$50 $40 $30 $20 $10 $0 2000

2005

2010

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The Great Redeemer Redemption has grown hugely in amusement arcades in the UK in the last 10 years. It requires a different approach to regular amusement machine operation and as a result, some holiday parks have been reluctant to make the investment.

However, as Steph Norbury discovers, the rewards can make it more than worth it.

Redemption machines and holiday parks are actually the perfect combination. Whereas video games may be suitable for older kids and young adults, redemption will attract the whole family from toddler through to grandparent and has the added bonus of giving something back to the player in the form of tickets that can be exchanged for a prize.

Squirt A Gator from Instance Automatics

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“A holiday park will likely have guests of all ages whereas an average FEC may expect predominantly younger visitors. If the weather turns bad and there’s no where else to go you want a good mix of games to keep all ages engaged all day long,� says Matt Bland from The United Distributing Company (UDC).

as well as the best range of prizes to choose.

Another such company is Bandai Namco Amusement Ltd, whose prize division can supply everything from sweets costing a few pence to licensed plush from the latest blockbuster movies such as Home and Sean the Sheep and even reasonably priced but highly desirable electronics.

UDC Ticket Station

“Holiday parks need to appeal to their visitors 24hrs a day. They need to have a bit of everything to appeal to a range of different types of people, to keep them on site throughout the day and evening. This is their holiday, they've spent all year saving up for it, so it has got to be an extra special experience in every way. It is a fine balance,” says Ian Eason of Instance Automatics.

“Redemption has grown massively over the past year and it is ideal for holiday parks in that winnings in the form of points or tickets are then used at the redemption counter instead of being taken off the site,” he adds.

The company’s Darrell Simmonds advises, “Make sure you have a wide range of prizes to encourage repeat visits throughout the holiday. This should include a variety of lowend confectionary so that little ones who only play a couple of machines with their parents get to walk away with a treat.”

The end result is not only happy holidaymakers but also good revenues for the park itself. Darrell has seen more redemption machines in holiday parks than fruit machines in recent years.

Another time and stress saver for holiday parks operating redemption machines, is a management system that not only automatically counts the tickets via ‘ticket eating’ machines but can also manage the stock of prizes and be linked into card loyalty systems which can even do away with the need for holiday parks to deal with cash in their arcades.

Leading supplier Electrocoin has recently supplied two ticket eating and point of sale systems into holiday parks.

The company’s Kevin Weir explains, “They couldn’t cope with the volume of business and needed the best, fastest, quickest most reliable ticket eaters and also the POS terminals to be able to serve customers quickly and more effectively (therefore more profitably) because customers don’t like to stand in long queues on their last day to redeem their tickets!”

Redemption games themselves come in all shapes and prizes but tend to involve the player having to complete a seemingly simple task in order to win as many tickets as possible. Of course, it is never quite as easy as it appears to hit the jackpot – either by hitting, stomping, stopping the light or spinning the wheel but thanks to the fun that is to be had and the tickets that everyone walks away with, everyone is happy to have another go!

Pushers, the mainstay of the seaside arcade, are also now a valuable part of the redemption mix. “As of today, our best performing machines are our new innovative pushers on ticket payout such as the loveable

Down the Clown from Sega

As a result, a successful redemption operation within an arcade or a holiday park is dependent also on the quality of the prizes themselves, which must be displayed in a way that is enticing – if the operator wants to maximise returns.

As Justin Burke, General Manager/Sales at Sega Amusements Europe points out, “A redemption counter must be treated like a retail opportunity in order to entice the player. More holiday parks are realizing that offering redemption can increase the dwell time. It offers family fun and this increases loyalty for customers. Some of the smaller parks are now seeing that redemption is worth the investment, in both time and labour,” he adds.

If this sounds like hard work, fear not, as many of the leading suppliers of redemption games, such as Sega, also supply prizes and have the expertise to be able to suggest the best mix of machines

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e Continued Minions pusher and the Jurassic Park pushers,” says Chris Clifton of Harry Levy Amusements, which also supplies other types of redemption machines.

“It is very important to have a good mix of machine types to keep the players interested,” says John Brennan from Bandai Namco. Their current range includes electro mechanical machines such as Sink the Ship from Namco. In this game, players use a joystick to control a helicopter, which drops balls onto the ships in the playfield. However, the company also distributes some high tech games from partner companies such as Jennison Games whose latest model Ocean Pearl, uses black screen technology to great effect in innovative, fast gameplay. Also from

Candy Crush from Bandai Namco Amusement Ltd

Jennison is a whacker game called Citrus Fruits that actually dispenses the aroma of oranges, limes and lemons when hit!

Another trend in the redemption sphere is games based on leading phone and iPad apps. Bandai Namco distributes Candy Crush – which is known the world over, as one of the most addictive mobile games. Meanwhile, Sega Amusements has two other incredibly popular games in redemption format Plants vs Zombies, and Doodle Jump (the company also has the licensed plush characters to accompany these games, which make for a great themed redemption area).

Harry Levy Amusements is seeing great success with Flappy Birds “It has grabbed players by storm and is massively exceeding our expectations, whether it be because of the mass popularity of the game already, or the simple but addictive gameplay, this game is dominating sites everywhere,” says Chris Clifton.

If you are starting from scratch with your redemption mix then rather than invest in 100% brand new games UDC recommends that you select a good mix of high quality refurbished games along with the ‘must have’ new games to provide variety and an improved return on investment.

“In our opinion redemption is the only sector actively growing. As long as the park is large enough to be able to operate a number of different machines and accommodate a prize shop there is no reason not to embrace redemption games,” concludes the company’s Matt Bland.

More advice from the experts: I Go all in, not half hearted.

Put great machines in, the top earners, the most reliable ones and make sure there is a ticket management system in place to maximise the profits and customer experience Kevin Weir Electrocoin I Invest in games where the earnings will pay for their machines within 18 months. Buy machines that have software for the

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Galileo Ticket Eater from Electrocoin UK market as we are quite different from the USA market. Go for quality too, both the cabinets, software and the mechanisms, the last thing a park wants in the main season is a machine sat doing nothing - it not only means there is no money coming in, but it doesn't look good in the venue either Ian Eason, Instance Automatics I At the redemption counter, customers need to see a good variety of prizes to be won to entice them to ‘save for bigger and better prizes’ this will keep them coming back Darrell Simmonds Bandai Namco I My advice would be to get a good product mix and the same for prizes. This is a retailing opportunity and get it right and you will see additional cashbox. It is all about the player experience Justin Burke, Sega Amusements Europe I Manually counting tickets is a waste of your time and money, invest in a reliable ticket counting machine such as the Ticket Station. Protect yourself against customers using tickets from other arcades by having your own bespoke redemption tickets printed.

It provides space for your logo/branding and also a security barcode which the Ticket Station will read and authenticate Matt Bland, UDC.

For holiday parks looking for effective woodland management, help is at hand from Orange Plant and their range of Carlton Stump grinders.

Stump Grinding Recently, the range has proved invaluable to Moortown Golf Club in Leeds which has a course surrounded by woodland that has seen an ingress of tree growth over those 100 years. In order to re-promote the heather and the heathland grass areas of the course a programme of tree removal is in progress, scheduled to last for at least the next three years.

Good woodland management is essential for any Golf Course as trees encroaching beyond the wooded areas change the characteristics

Need Not be hard work

of the soil. In addition, the falling leaves add to the detriment of what you are trying to promote. Kevin Fox, Deputy Course Manager, and his team have slowly been reducing the woodland around the course using Carlton stump grinders.

“People have asked me,” says Kevin, “why we don’t just dig the stumps out of the ground after felling the trees. Obviously once you get through the initial visible stump, there is still a lot more going on underneath that has to come out – sometimes over 5 to 6

times the dimensions of the tree! It would take a lot of work to get this out and not only cause a great disturbance to the site, but also leave a load of material to remove.”

Over his 28 years at Moortown Kevin has had experience with other brands of stump grinders and says “they’re all very hard work”, however since coming across the Carlton range that’s changed. “With their hydraulic systems and remote control,” he says, “they make the job much easier and quicker. I regularly hire the SP7015TRX model but have also had the SP5014TRX. The benefits of these self-propelled tracked units is that you can literally take them just about anywhere. There is some pretty uneven ground on the course, unstable terrain, but with the tracks you can take them anywhere.

Whilst I regularly hire the larger 7015 model, the 5014 is still man enough.”

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Tri-County Golf Cars The Dream Lodge Group has been a family run business for 50 years and is one of the UK’s leading luxury park operators Currently offer 8 beautifully located parks throughout the UK, covering Devon, Cornwall, Cambridgeshire, Berkshire, Essex, Norfolk, Suffolk and East Sussex.The lodges are beautifully tucked away within the park and offer open plan living with unrivalled luxury, to view them visit: www.thedreamlodgegroup.co.uk and www.dreamlodgeholidays.co.uk The three vehicles are made up of a customised TXT fitted with a rear cargo box, and two TXT 4 seat vehicles.

Norfolk Park required a utility vehicle for every day, lightweight deliveries around the

To tap into an additional market in the grasscutting world, SCAG has introduced the “LIBERTY Z” Zero-Turn ride-on mower, featuring all the traditional and enviable SCAG reliability, aimed at the high-end domestic user ...and it’s available for under £5000+VAT

supply three new vehicles to The Dream Lodge Group

park and also vehicles for moving staff and guests around the park in a comfortable and efficient manner helping to make their holiday experience even more relaxing and stress free.

Tri-County Golf Cars offers a scheduled service contract or full maintenance contracts for your vehicles to ensure reliability and fixed operating costs.

Tri-County Golf Cars have over 15 years’ experience in supplying vehicles to the holiday park sector and are main dealers for E-Z-GO and Cushman vehicles.

Due to the success of the vehicles operating at Norfolk Park, The Dream Lodge Group are adding more vehicles to their other seven parks throughout the country during 2015, in association with Tri-County Golf Cars and E-Z-GO.

Offering new, fully refurbished or pre-owned vehicles in a variety of electric, petrol and diesel power, Tri-County Golf Cars understands both the requirements and the after sales back up of the holiday park sector.

To see how Tri-County Golf Cars can help with your goods and people movements around your park visit www.tricountygolfcars.co.uk or contact them on 01233 750111 info@tricountygolfcars.co.uk

STM Announces New High-end, Domestic Ride-On Mower This gets you either a 48” [22HP] or 52” [24HP] ride-on Zero-Turn mower with all the features you would expect from SCAG’s professional high output mowers.

The machines have a strong, tubular steel frame construction with a fabricated and welded deck, hydro transaxles, ground speed up to 7mph and a 3-year/500 hour [non-commercial use] warranty.

As regards the machine in use, the operating position is excellent, due to a combination of comfortable high-back seat with lumbar support and adjustable height operating levers.

As well as being comfortably positioned, the operator has no trouble changing the deck cutting height from the driving seat – from 35mm to 155mm in 6mm increments.

And whoever looks after the machine will appreciate the low

maintenance design features, such as minimal greasepoints, extra-low maintenance drive spindle bearings and the self-adjusting belt system to ensure proper alignment and longer belt life.

from SCAG

As ever – the proof of any such machine is customer reaction.

Well, we can help you with that.

So far, in the machine’s first season we have had more than one experience of them being snapped up immediately from their demonstrations.

The Liberty Z is well worth a look – for high-end domestic, to a professional standard.

Machines are available for demonstration through the STM dealership network.

To find your nearest dealer ring 01789 488450, email info@st-mach.com or look at our website www.st-mach.com

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The Club Car Carryall 1500

Diesel Vehicle

The Club Car Carryall 1500 Diesel is now available to view on Bradshaw’s website.

A diesel utility vehicle, the Carryall 1500, previously known as the Carryall 295, is a high performance, 4 wheel drive vehicle that gives you more traction when you need it the most.

The Carryall 1500 can carry up to 544kg and has a maximum speed of 40kph.

You can choose from the standard option, include canopy top and screen or even a glass door cab.

Bradshaw has a range of vehicles that are ideal for holiday parks and resorts. Whether you want people movers or utility vehicles, Bradshaw exclusively use Club Car vehicles for reliability and rock solid engineering that will not let you down.

Vehicles come in electric and petrol and we offer leasing or rental options to keep within your operating budgets.

If you would like to speak to a member of the Bradshaw team please call 01780 782621 or email sales@golfbuggysales.co.uk

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Quarterly order values for the UK play market grew by twenty per cent in the first quarter of 2015, according to the play industries’ lead trade body, the Association of Play Industries (API).

Latest figures from API member companies show order values worth £46.2 million for the first quarter of 2015 – a 6.7 per cent increase on the same quarter last year (£43.3 million) and a 20 per cent increase on the last quarter of 2014 (£38.3 million). Export order values were £1.6 million in Q1 2015, a 38.5 per cent increase on the same quarter last year (£1.1 million).

The installation of new outdoor facilities for hundreds of schools with no suitable space for sport and PE played a key role in this upswing, funded by Sport England’s Primary Spaces initiative. However budgets for public play provision remain constrained.

Finding Space to Play

Despite evidence of the wide-ranging developmental, physical, behavioural, social and economic benefits of active play, the play industries continue to report constrained public sector budgets and a lack of political will to tackle rising physical inactivity levels amongst children and young people.

API Chair Michael Hoenigmann says: “Sport England’s Primary Spaces funding will undoubtedly make a difference to children’s access to school sport and PE but the number of schools affected is marginal. Our wider concern is the lack of recognition of the vital role of children’s play in education, health and local government policy. The API’s four asks to politicians campaigning in the General Election (#APIasks4play) would result in direct improvements to children’s health and well-being. In too many local authorities,

children’s play facilities are purchased like staples or paper clips, without the involvement of child development experts or measurable outcomes for the communities they serve. That is a national scandal.”

The API’s four asks for play are: 1 Well-designed public play facilities, particularly in deprived communities 2 Removal of play from local authority procurement processes 3 Extension of the scope and scale of Sport England’s Primary Spaces funding programme 4 A measurable outcome for physical literacy in schools, assessed by Ofsted The API is the lead trade body within the UK play sector and campaigns at the highest levels for policy recognition for the value of play.

FAMiLY FUN for Everyone World of Play is one of the leading suppliers of battery operated rides in the UK, with many customers among the leisure and holiday park industries. The company has 45 years of experience in the sector and has the largest single source of pay to play rides available anywhere.

Their long proven and exciting range of high earning battery-operated Moto GP Bikes, F1 Racing Cars, GoKarts, Bumper Cars and Bumper Boats, are all twin-seat for carrying a ‘Parent and Child’©, which can all safely be used either indoors or outdoors, without creating any air or noise pollution. This is something, which mothers especially appreciate, when they are trying to get small children to sleep early in the evening!

With low voltage and motive power, World of Play rides are safe, profitable and above all; “Family Fun for Everyone”. There is no need for an electricity socket except for charging the rides and they can be set on free-

play for parties or promotions.

The new ‘FUNSIZE Mini Animal Rides’ are the latest sensation from World of Rides for 2015, and each ride is fitted with a seat sensor in order to ensure that the child is safely seated, as well as a front sensor to ensure that the ride stops before it runs into anything!

The rides can be used by all children between the ages of three and 12 years old, and as well as being able to turn 360 degrees, the ride plays a nursery rhyme whilst it is running, and LED lights are fitted all around the base to both heighten the appeal, and also to allow the rides to be operated under low lighting levels.

World of Rides also has a full range of other rides, including three-seat carousels, sand pit diggers as well as bumper boats and motor launches for ponds and lakes!

These rides can all be viewed on the website: www.worldofrides.com

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10 reasons why you MUST

visit the first ever Glamping Show

In 2014, illuminating surveys were carried out by Visit England and Barclays Bank revealing that UK ‘staycations’ and short breaks are on the increase, with annual expenditure from domestic tourists projected to grow by 25% to over 1.8 billion by 2017.

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contemporary, stylish and desirable as well as taking the environment into consideration”.

One of the Glamping Show’s exhibitors, Mark Burton has been shortlisted as a finalist for The Shed of The Year with his Pixie Cabin. He appeared on the BBC recently and mentioned the show!

Glamping has become the fastest growing holiday sector worldwide, with a huge ongoing potential, particularly in the UK. Glamping Show supporter, Kate Morel of Quality Unearthed, said, “Glamping is perfectly poised to fill this growing need in the UK where people are looking for quirky holidays that don’t require them to start and end their holiday at an airport.”

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Morel went on to say: “A check of today’s internet search analytics showed me that in any one month in the UK there are on average 1 million Glamping related keyword searches. This has been increasing year on year and is still gaining momentum.”

Cool Camping will be unveiling a new booking system at this year’s Show. The Cool Camping team has spent years searching the UK for the very best camping and glamping sites in England, Scotland and Wales plus they now also have a growing list in Europe. At Cool Camping you can discover the team’s mostloved campsites that favour the characterful rather than the commercial. It was one of the first companies to promote Glamping in the UK and Europe

3

Max McMurdo is our Guest Speaker and is looking forward to attending and talking and taking questions, on Upcycling. Max is an eco-designer and a co-presenter of ‘The Shed Of The Year’ on Channel 4’s Amazing Spaces with George Clarke. Max is keen to show that “eco friendly products do not need to be made from mud and hemp, they can be

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4

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Eco-friendly supplier, Dobulous Lifestyles will be officially launching themselves at the show and are passionate about what they do. The Dobulous Plumegon (DeePee for short) is their first product and, named after its segmented shape, represents a natural alternative to temporary living. Showcasing their tough, environmentally friendly portable pod they claim the DeePee is a revolution in temporary accommodation. Made completely from natural materials the DeePee pod has fairy-tale good looks, so perfect for glamping sites but tough enough to deliver a survival pod for accommodation in disaster hit countries. Check them out for yourself at the Show.

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Max McMurdo

Exhibiting for the first time in the UK, Dutch tent company, Safaritenten offer campsite owners tents that are as tough as a

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24th - 26th September 2015 Stoneleigh Park, Warwickshire safari tent but as luxurious as your own home.

Safaritenten’s Outstanding® safari tents are widely used and hugely popular throughout Europe, so it won’t be long before you will see them at campsites throughout the UK promising a glamping experience that, as the Safaritenten team put it, ‘is a relaxing adventure’. Safaritenten’s Outstanding® safari tents have a lifespan of between 10 to 15 years and with excellent after sales customer service it is an investment well worth making.

Another first time exhibitor in the UK, Exclusive Tents delivers quality products and unique designs, which will be demonstrated at the Glamping Show when their luxurious Kingfisher Tent will be on display for visitors to see and experience. Each tent is carefully crafted to suit each of their clients’ unique needs, which is why Exclusive Tents establish and maintain superior customer relationships and continue to do so long after the project is complete. One of the company’s most famous clients is Richard Branson – they supplied safari tents for the entrepreneur’s Necker Island. If you have an exclusive glamping vision make sure you visit the Exclusive Tents team who will be more than happy to assist you in making that vision a reality.

other countries including New Zealand, Australia, America and Malaysia. In addition the company has supplied just short of 20,000 Popaloo bio degradable bags containing over a tonne of ‘Poo Powder’. The reason for Popaloo’s popularity is due to its compact space-saving size and ease of operation as it uses no chemicals or water, is very comfortable and can accommodate in excess of 175kg.

Anyone can own a Popaloo, so there is never any need to get caught short in the great outdoors. See for yourself at this year’s Show.

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Aimed at anyone with a bottom, family business, Popaloo has a market that extends way beyond glamping. However, glamping and festivals gave Popaloo an ideal launch pad as the company sold 750 Popaloos in its first year, not just in the UK but in 17

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hut for further kitchen space or even an additional bathroom. Visit Ashton Shepherd Huts at the show and make the most of your outside space.

Based upon original Victorian principals, Ashton Shepherd Huts are beautifully crafted huts made from traditional materials and built by master craftsmen. An Ashton Shepherd Hut will give you a lavish outdoor space that can be located anywhere; in a paddock or woodland or even in your garden or driveway. These charming Shepherd huts offer a small piece of Victorian comfort that provide extra room for an office, garden room or guest room, the possibilities are endless! Alternatively you can plumb in your

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There couldn’t be a better time to get involved.

If you are looking for expert advice on how to get your Glamping business off the ground or you are looking for that perfect UK Glamping holiday and wanting to purchase that unusual camping unit that will make you stand out from the crowd like a Tipi or Belle Tent then make sure the Glamping Show is in your diary of events to attend in September

The Glamping Show takes place at Stoneleigh Park from Thurs 24 to Sat 26 September 2015 – www.theglampingshow.com

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by Sarah Riley

11 ways to ensure your glamping business So what exactly do you need for a new camping and glamping business idea to work?

There’s no doubt that for any business you need passion and determination, but you also need to learn new skills and have a very firm grasp of what the camping community and your specific consumer want and need, then make this the core of your work. Then you need to think differently, be unique and go that extra mile. The following are key factors to think through in the development stage to help bring quick success to your business:

1 2

Make sure your idea solves a problem or addresses a need or desire.

Provide something worth talking about so customers talk about it, which brings publicity benefits.

Draw on your own experiences and desires, and those of your friends and family, to polish your service.

3

Make sure what you offer is a little bit unique and different from your competitors, even if that means experimenting with something new.

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is an instant success

5 6

Study what your competitors do and learn from their good and bad points.

Support your competitors and network with them, and ask of the same from them… don’t be afraid of them.

Connect with your customers and put them first… always.

7 8 9 10 11

Make sure your service is outstanding and above.

Ensure a great brand and website supports your business.

Promote, promote, promote.

Persevere with your passion.

Sarah Riley is a consultant, trainer and independent glamping industry expert with no affiliations with any specific companies or brands. She is also the founder the most comprehensive course for luxury camping and

glamping the outdoor industry has ever seen, to help give new businesses the launch pad they need to set up their ideas quickly and jump ahead of the competition. In partnership with Inspired Camping it has been developed as an online course with explanation videos and detailed information to support learners through every step of the process, releasing some very profitable trade secrets and helping new businesses to thrive.

Email: hello@inspiredcamping.com Websites: www.inspiredcamping.com www.inspiredcourses.com

-

24th - 26th September 2015 Stoneleigh Park, Warwickshire

Perfect timing

- crucial isn't it?

I've followed the worldwide and UK Glamping market keenly for some years and been fortunate to work directly within the industry for the last 4. During this time things have definitely notched up a few gears! So much so that Glamping is now the fastest growing holiday sector worldwide, with huge potential, particularly in the UK.

Unique Miniature Holiday Homes for Luxury Glamping plus Wooden Gazebos and Wood Fired Hot Tubs

In 2014, surveys by Visit England and Barclays Bank revealed that UK 'staycations' and short breaks are on the increase, with annual expenditure from domestic tourists projected to grow by 25% to over 1.8 billion by 2017. Along with a growing interest in quirky holidays here in the UK, Glamping is perfectly poised to fulfil a growing need.

I say 'need' rather than trend because I don't believe it is a trend, Glamping is a unique experience that reconnects us with the natural environment, and each other. It's much needed, and it's here to stay.

A check of today's internet search analytics showed me that in the UK there are on average around 1 million Glamping related keyword searches - per month. This has been increasing year on year and is still gaining momentum. I am not surprised, more of us are looking for things in life that are authentic and unique - how we spend our precious leisure time is no exception.

www.tinywoodhomes.com 07774 933717

Exhibiting at

Over the last few years I've attended various events, conferences and exhibitions, but last year in particular the level of enquiries and interest was impressive. Interest was not only from potential guests, but also land owners considering starting their own glamping sites.

However, they all said the same thing - that advice about structures, planning, guest expectations and experience is thin on the ground and not surprisingly so, after all it is a relatively new industry. This why the Glamping Show, an event totally dedicated to this fledgling industry is right on cue. It brings all the right people together in one place with related products, knowledge, expertise and experience just when people need it.

There couldn't be a better time to get involved, as far as the Glamping industry goes it is certainly time for us all to 'carpe diem' see you there.

Kate Morel – Quality Unearthed info@qualityunearthed.co.uk www.qualityunearthed.co.uk

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On the face of it most of us will think it’s just another extra piece of work we already do for the UK Gov PLC. Taken along with collecting VAT, PAYE and now pensions it’s enough for any employer (SME) to put off what we need to do to the very last minute.

Or it could be an added benefit to both your business and those key employees or those you wish to recruit in the future.

Saving or collecting assets for some future event or calamity has been a concept as well as a structure that a lot of societies and their business communities have subscribed to particularly since coinage and promissory notes were accepted/invented. So we could say this latest scheme regulated by HM government is just another extension to these ideas. There are voluntary schemes around such as “Credit Unions” and the original concept of building societies all worked along with employers encouraging their workers to save in one form or another.

Now let’s look at where most of the SMEs are in relation to the workplace schemes Workplace pension law now makes it compulsory for all employers to have arranged and offer their workforce a saving scheme aimed at the retirement of each and every qualifying worker in the UK. This is backed up by an independent regulator who have powers sufficient enough to close down a non-compliant business who fail to provide a scheme.

Automatic enrolment into your workplace pension I By now you all should know your staging date. Have an nominated contact I Know who in your workforce is eligible or non-eligible job holders + entitled to join I Your processes and software systems should be able to cope. Accountants advise I Pension arrangements will need to be reviewed. This can be a tough task I Communication with your staff is essential. “It is the employer’s duty to provide the right information, to the right individual, at the right time.”

From your staging date/last day of postponement you’ll have to be ready I Need to assess ages and earnings of each member of staff on the last day of the postponement period

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Auto Enrolment Pensions

What does that mean to your business? by Anthony Law This article is not meant to advise or sell you reasons to buy any particular scheme or recommend that you immediately take out any form of pension scheme. I will attempt to highlight those areas of concern and or regulation that follow on from this latest UK government legislation.

At Registration I Account for everyone who worked for you on your staging date, how many staff were auto enrolled, how many were already in the existing pension’s scheme and what you did for everyone else in your employment.

searching for a provider with a complete automatic enrolment solution. They’ll need to provide a comprehensive range of support including helping employer’s design, implement and run their automatic enrolment schemes.

Enrolling your eligible jobholders It’s now time to ensure your scheme provider is ready to automatically enrol at the right time – staging date/end of postponement period.

I Have you agreed contribution rates and due dates for payments of contributions you’re your scheme provider?

I Confirm how scheme provider will handle tax relief for staff.

I Establish what data scheme provider needs to create scheme membership.

I Understand scheme provider requirements for opt outs and opt ins or joiners of scheme.

Any service provider you engage will need experience providing knowledge, expertise and guidance for you and your employees helping them to achieve the best pension provision possible and to enjoy financial freedom in their later years.

Registration Registration is the legal requirement to submit information to the regulator about how you've complied with your employer duties. If you do not provide the information required you may face enforcement action and incur a fine.

Information like: I Details of the pension scheme you’ve used for automatic enrolment.

I And how many people you've automatically enrolled into it.

A complete auto-enrolment solution After getting this far you’ll not be alone to be

Set Up Costs akin to highway robbery!

Just these last few months we have experienced clients asking for an unsecured business loan to cover the setup costs of their business scheme as quoted to them by various business advisors. The average total setup and implementation costs were no less than £10,000 with some reaching £20,000!

With no offer of a payment plan due to those involved in delivering the various services.

We are true advocates of personal face-toface advice provided by qualified, competent and experienced professionals with a fee structure designed to assist employers with their cash flow with a manageable agreed monthly fee –with no upfront costs.

If you would like to receive our FREE factsheet outlining, in detail, all you should know about setting up your scheme simply email us; info@bluecygnet.co.uk Or call 01202 979160.

Wessex returns to National Park & Holiday Homes Show Wessex was delighted to exhibit the Cranborne park home at The National Park & Holiday Homes Show in Newbury this month.

With it’s own unique, understated and sophisticated style the Cranborne is a beautiful, traditional home with contemporary overtones that work together to create a really special living environment.

The 52’ x 20’ model displayed, featured bold new external features and a strong, perfectly balanced presence. Dormers over deep box bay windows frame an elegant composite door with beautiful stone effect windows to either side. A recessed entrance then leads into a welcoming lobby area.

The spacious, ‘L’ shaped living space incorporates a lounge and dining area in warm, natural tones of stone and oyster. Also in this model (although not included in all

floor plans), is a fully fitted study, providing a perfect tranquil space to concentrate.

The soft natural colour pallet carries through into the bedrooms creating a wonderful light and tranquil feel. And the luxury doesn’t stop there, the bathroom and en-suite are both fully tiled and the en-suite has a large, walkin rain drench shower - pure indulgence!

If you’re looking for the perfect blend of traditional with a contemporary twist, then the Cranborne is sure to be the home for you.

In contrast to the rest of the home, a contemporary, white, high gloss kitchen with fully tiled Porcelanosa floor and polished Quartz work surface provides high style and convenience. The thoughtfully laid out kitchen includes integrated Bosch appliances, an American fridge-freezer, an undermounted sink, a practical utility area and there’s even a USB charger.

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Holiday Parks Management DIRECTORY

1st Class Leisure

Andreas Stihl Ltd

info@1stclassleisure.com

maketing@stihil

AB AQUATICS

Annesley Gandon

info@ab-aquatics.co.uk

THAXTED jim@annesleygandon.co.uk

Abacus Playgrounds KENT south@abacuspg.co.uk

Active Kids Furniture karen@alerl.co.uk

Admiral Play (TCL Group) info@admiralplay.co.uk

Advanced Digital Security (ADS)

At Anytime Booking we work with many parks around the UK to streamline the check-in process; the diversity of reception facilities is fascinating. From offering innovative welcome packs, to uber-cool tent tags and basic self check-in systems (we’ve seen a piece of paper pegged to the gatepost with a highlighter pen!), there are so many different approaches to receiving guests.

We are exhibiting at

SOMERSET info@advanceddigitalsecurity.co.uk

AE Evans Ltd

T: 01326 574660 E: info@anytimebooking.co.uk www.anytimebooking.co.uk

andrew@aeevans.co.uk

Air Seal Products Ltd info@air-sealproducts.com

AOQI Inflatables Ltd Albion Canvas Co | Safari Tents

CHINA simon@aoqigroup.com

SOMERSET sales@albioncanvas.co.uk

Alfresco Arch The Touring Arc is an innovative and highly practical Glamping solution for UK campsites.

The Touring Arc is completely mobile, built on a removable chassis making moving site simple and super quick. The Touring Arc provides comfortable Glamping accommodation for up to 8 people and includes a covered porch area for cooking, extra accommodation, muddy boots etc.

T: Mark 07860 250 212 E: enquiries@alfrescoarch.com www.alfrescoarch.com

The API is the lead trade body within the play sector representing the interests of manufacturers, installers, designers and distributors of both indoor and outdoor children's play equipment and play area surfacing.

www.api-play.org

Allett Mowers Approved Family Friendly Trust Mark Scheme

neil.payne@allett.co.uk

jane@approvedfamilyfriendly.com

Booking Channel Management Almeira sells and supports clients with world class on-line booking and channel management solutions from STAAH. Our team has many years of industry experience .

www.almeira.co.uk We are exhibiting at

Aquatic Solutions UK info@aquatic-solutions.co.uk

Arleigh Static Caravan Supplies NATIONWIDE kerry.reay@arleigh.co.uk

Artificial Grass Direct Lawns sales@artificialgrass-direct.com

Aspen Fuel eddie@aaoil.co.uk

Avoncrop Amenity Products Limited UK sales@avoncrop-amenity.com

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Holiday Parks Management DIRECTORY

We are exhibiting at

Ashton Shepherd Huts is a high quality builder of traditional shepherd huts, based upon original Victorian principles. We offer our clients a beautifully crafted hut, made from traditional materials and built by craftsmen.

Belfield Furnishings are one of Europe’s leading manufacturers to the leisure industries. Formed in 2002, Belfield Furnishings manufacture, wholesale and distribute upholstered furniture, soft furnishings, curtains, accessories, interiors and beds.

Tel: 0115 907 1700 Email: info@belfieldfurnishings.com Website: www.belfieldfurnishings.com We are exhibiting at

Tel: 01793 729381 or 07860 553667 Email: enquiries@ashtonshepherdhuts.co.uk Website: www.ashtonshepherdhuts.co.uk

AVS Fencing

Blues Brothers Tribute Show

UK sarahjames@avsfencing.co.uk

UK birminghambluesbrothers@hotmail.com

The British Holiday & Home Parks Association is the only organisation established exclusively to serve and represent the interests of the parks industry in the UK.

www.bhhpa.org.uk Back on Track

So they made it their mission to We are exhibiting at a create company that was fun and colourful and a little more aimed towards the festival campers from which they drew their inspiration, and Boutique Camping was born. They started lovingly designing and manufacturing bell tents in different colours and patterns, and then progressed into designing their own cool, colourful furnishings to match.

Tel (0)20 3394 2986

Email : info@boutiquecamping.com

Website: www.boutiquecamping.com Brian James Trailers pstockport@bjtrailers.co.uk

james@back-on-track.co.uk

BACTA Trade Association

Broxap Ltd STAFFORDSHIRE enquiries@handmadeplaces.co.uk

LONDON info@bacta.org.uk

BAGMA Ltd

Bulk LPG Supply DERBYSHIRE enquiries@avantigas.com

keithchriistian@bagma.com

BALI (British Association of Landscape Industries)

Bushboard Washrooms NORTHAMPTONSHIRE washrooms@bushboard-washrooms.co.uk

ross.hutchinson@bali.org.uk

BALPPA Trade Association

Cabins and Spas ASHTON UNDER LYNE pauline@cabinsandspas.co.uk

LONDON info@balppa.org

Baron UK Ltd

Camping Cabins DERBYSHIRE louise@camping-cabins.co.uk

Barton Grange Landscapes

Camping Pod Supplier

info@bartonlandscapes.co.uk

EAST SUSSEX info@timberleisure.co.uk

BIGGA Ltd

CED Stone Group

Rachael@bigga.co.uk

marketing@ced.ltd.uk

Bliss Web Design

Cedar Wood Hot Tubs

GREATER MANCHESTER brian@thisisbliss.com

mike@teretehottubs.co.uk

www. holidayparksmanagement.com www. holidayparksmanagement.com

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Holiday Parks Management DIRECTORY

We are exhibiting at

BOOKING AGENTS Are you suffering from empty pitches?

Do you have offers or discounts you would like to promote? Would you like to Receive the Park Operators Bi Monthly Magazine free?

Why not join our increasing network of parks and sites that are happy with our service Add your Holiday Park, Caravan Park or Campsite Free of charge or opt in to promote your park with a premium listing at a minimal cost.

T: 01432 263219 E: info@campsitefinderonline.com www.campsitefinderonline.com

CLEAR SKY SAFARI TENTS Specialise in supplying the very highest quality safari tents at the lowest possible cost. Our safari tents are manufactured to British standards, designed for year round usage with a life of up to 10 years and cost from as little as £2990 (exc VAT).

T: 0845 299 6484 E: tracey.sibun@safaritents.net www.safaritents.net

CMS

Caravan and Park HomE oPEraTor InsuranCE

UK matt@cambsmarketingsolutions.co.uk

We are proud to launch our new Caravan and Park Home Operator Insurancescheme, committed to providing you with our best possible premium. With over 40 years’ experience handling commercial insurance, we’re here to offer friendly advice to help you get the best quote and support you with any claims.

Tel: 0845 3004868 Email : commercial@devittinsurance.com Website : www.devittinsurance.com/parkhome

Commercial Washrooms UK andy@lanservicesltd.co.uk

Contemporary Shepherd Huts WILTSHIRE cathcaesar@talktalk.net

The Cool Camping concept was born after travel writer Jonathan Knight and friends spent an idyllic weekend camping in Caerfai Farm campsite, South Wales in spring 2005

www.coolcamping.co.uk We are exhibiting at We are exhibiting at

Formed in 1907, the CLA is the membership organisation for owners of land, property and business in rural England and Wales. Anyone who owns rural land, no matter how much, will benefit from joining the CLA.

www.cla.org.uk

Covanburn Contracts SOUTH LANARKSHIRE alex@covanburncontracts.co.uk

Cox Architectural UK info@coxsarchitectural.co.uk

Coxs Yard Toilet Accessories GLOUCESTERSHIRE info@coxsarchitectural.co.uk

Childrens playhouses, childrens dens WANDSWORTH fgserve@aol.com

0208 247 3700

CPES (Caravan Park Electrical Services) LINCOLNSHIRE sales@cpes.co.uk

Clearview NATIONWIDE sales@clearview-communications.com

CPS UK sales@cambsprint.co.uk

34 00

Clip N Play Systems ltd

CR4L Results Marketing Services

LANCASHIRE enquiries@clipnplaysystems.com

UK info@cr4l.com

Clovelly Boats Ltd

CTDP- Chemical Toilet Disposal Point

BIDEFORD mattivory4@hotmail.com

UK jason@grpmouldingsuk.com

www. holidayparksmanagement.com www. holidayparksmanagement.com

Holiday Parks Management DIRECTORY

Cubicle Centre WEST YORKSHIRE sales@washroomcubicles.co.uk

Entertainment Software Made Easy Connected Entertainment provides an easy to use touch-screen entertainment system called JigsawTM. JigsawTM is a uniquely developed PC based software product, hosting

The Deepee is an eight segmented, collapsible portable building made from hemp, cork or balsa wood and a soyabased resin. Originally designed as a survival pod for extreme conditions it is a tough but comfortable living or work space that can house up to five adults (in its standard design).

We are exhibiting at Email: leander@deepee.co.uk Website: www.deepee.co.uk

best in class content: Music, Karaoke, Bingo, Linked Bingo, Games and In-venue Advertising.

T: 01482 467038 E: info@connectedentertainment.co.uk www.connectedentertainment.co.uk

Demon Power Washers DEVON holly@demon-pressure-washers.com

DigiCard Systems Ltd – Pre-payment Card Meters DigiCard Systems Ltd is a world leader in the design and manufacture of pre-payment, card-operated electricity meters. With more than 30 years’ experience at the forefront of the industry, our metering products have become synonymous with accuracy, reliability and ease of use. Our product range includes: card-operated electricity meters and rechargeable or disposable electricity cards.

T : 0845 230 4535 E : sales@digicard.co.uk www.digicard.co.uk

DMMP Ltd marcus@dmmp.co.uk

Dura Sport Ltd LEICESTERSHIRE andy@dura-sport.co.uk

Duralock Performance PVCu Fencing

Energy Controls provide a fully managed metering service, from initial discussion and product evaluation to installation & training services that can be tailored to meet your specific requirements. We also provide secure data hosting, as well as complete management and aggregation of energy data for our customers from our specialist IT centre in Warwickshire.

T : 0845 230 4535 E : sales@econtrols.co.uk www.econtrols.co.uk

Etesia UK is a company that specialises in building high quality grass cutting machinery for both the professional and domestic market. Started in 1995 with only one walk- behind and one ride-on machine Etesia UK have grown rapidly and now offer a wide range of products that include a variety of walk-behind, ride-on mowers and the awesome Attila range of brush cutters.

T: 01295 680120 E: sales@etesia.co.uk www.etesia.co.uk

OXFORDSHIRE info@duralock.com

Earth Anchors Limited

Events Incorporated Ltd

SURREY sales@earth-anchors.com

BEDFORDSHIRE lindsey@eventsinc.co.uk

Eibe Play Ltd

Fawns Recreational Services Ltd

SURREY eibe@eibe.co.uk

HAMPSHIRE sales@fawns.co.uk

Elite Cabaret Shows

Fenland Leisure

GLASGOW info@elitecabaretshows.com

UK lauren@fenlandleisure.co.uk

Energy Cost Management

First Class Entertainments

LANCASHIRE sinfo@ecm-uk.com

UK agency@firstclassentertainments.com

www. holidayparksmanagement.com www. holidayparksmanagement.com

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Holiday Parks Management DIRECTORY

First Time Exhibiting in the UK this South African Company who supply such celebrities as ‘Richard Branson’ on his island, wish to provide canvas and fabric structures which have a low impact on the surrounding environment.

We are exhibiting at

GEDNEY BULB COMPANY UK sales@gedneybulb.co.uk

GeoPal Solutions LONDON michelle.brien@geopal-solutions.com

GIA Architecture and Interior Design YORKSHIRE design@gia.co.uk

GL Jones Playgrounds www.exclusivetents.com

UK info@gljones-playgrounds.co.uk

Glamping Arcs LINCOLNSHIRE kelly@alfrescoarch.com

FENSYS – DECKING BOARDS UK manufacturer FENSYS, part of the PAL Group, now produce an advanced engineering grade 100% polymer deck board with thermoplastic cap layer giving exceptional weatherability. This PREMIUM EXEL board combines multi colour processing technology and a dual wood grain pattern giving excellent slip resistance and an unparalleled natural appearance.

T: 0121526 4048 E: sales@fensys.co.uk www.fensys.co.uk

FourSeasons

The Tiny House movement is gradually catching on in the UK. More and more people in Great Britain are looking to their gardens to create a bit more living space or temporary We are exhibiting at accommodation. The Pixie Cabin has been shortlisted for The ‘Shed of The Year’ which appears on Amazing Spaces with George Clarke Goodman Sparks Coin Operated Laundry Machines NATIONWIDE info@goodmansparks.co.uk

DEVON oscar@fourseasonsmarketing.co.uk

Gravel Rings ( Ground Reinforcement)

Frontier Pitts Frontier Pitts can provide a complete range of services including design, site surveys, manufacture, installation, civil and electrical services, maintenance, spares, repair or refurbishment and full project management. Our products include manual equipment, automatic rising arm barriers, sliding gates, hinged gates, bi-folding speed gates, rising bollards, static bollards, pedestrian gates and turnstiles.

T: 01293 422801 E: marketing@frontierpitts.com www.frontierpitts.com

36 00

EAST SUSSEX sales@kinleysystems.com

Green Eco Luxury Pods LANCASHIRE steve@greenecoliving.co.uk

Grillo Agrigarden Machinery Ltd STAFFORDSHIRE stevegadsby@grilloagrigarden.co.uk

H20 Building Services nicky.mann@h2obuildingservices.co.uk

HAGS SMP SURREY enquiries@hags-smp.co.uk

Heaton Products Ltd. DERBYSHIRE sales@heatonproducts.co.uk

GaLaBau

Heritage Timber

GERMANY kimberly@otsa.net

UK christhoper.toal@sky.com

Gamestec Leisure Limited

HH Environmental

NOTTINGHAM paulquaintance@gamestec.co.uk

HEREFORDSHIRE sales@helpinghand.co.uk

Gas Cage Storage Cages

Hippo Leisure

WEST SUSSEX info@gascagedirect.co.uk

PLYMOUTH teresa.metherell@hippoleisure.com

www. holidayparksmanagement.com www. holidayparksmanagement.com

Holiday Parks Management DIRECTORY

HL-M Consulting

Hydroelec Lighting and Electrical Wholesale

UK h@hl-m.eu

SHROPSHIRE enquiries@hydroelec.co.uk

Holiday Welcome Packs LINCOLNSHIRE rose@catastart.co.uk

Home Front UK info@home-front.co.uk

Illuminate Design

horne Since 1909, Horne Engineering Ltd has been at the forefront of the design, development and manufacture of thermostatic valves for mixing and temperature control applications.

We have a broad range of thermostatic mixing valves and pre-plumbed surface mounted shower panels to ensure safe and comfortable delivery of warm water for handwashing, bathing and showering.

T: 01505 321455

www.horne.co.uk

The company has recently been working with one of the leaders in the UK leisure business, Bourne Leisure, which operates three of the industry’s most successful brands – Haven Holidays, Warner Leisure Hotels and Butlins. The leisure group has invested in technical upgrades across its 51 UK venues, and Illuminate Design has handled every aspect of the project.

T: 01223 969694 E: info@illuminatedesign.co.uk www.illuminatedesign.co.uk

Image Playgrounds Ltd Impact Sales Training NORTH YORKSHIRE andy@impactsalestraininguk.com

HSS Groundcare Machinery NATIONWIDE akirk@hss.com T ; 01308 425100 E : sales@hucknetting.co.uk www.huck-net.co.uk/playground/ To make your play scheme a real adventure, as well as supplying the equipment, we will design and install new playgrounds. Our dedicated team will work with you from concept, design through to installation. They will design a playground to suit any size, environment, age group and budget. Utilising Huck Play’s full range of playground equipment, any area can be converted in to an innovative and challenging play environment designed to meet your needs.

Our Glamping Business Guide is a step-by-step online course to help you fast track the launch of your glamourous camping business and achieve the work-life-balance you wish for. So if you’ve always wondered how to start your own business from home and want to say goodbye to the dull 9-5, you might want to think about setting up a glamping business.

Email : inspiredcamping@gmail.com Website : www.inspiredcamping.com We are exhibiting at

Inclusive Play UK Ltd EDINBURGH info@inclusiveplay.com

Index Plastics Display, Signage HAMPSHIRE sales@indexplastics.co.uk Husqvarna has been delivering reliable machines to professional landscape users around the globe for more than 50 years. It all started with ground-breaking chainsaws which featured smart, unique solutions combining high productivity with superb ergonomics.

These qualities and innovative spirit have been retained over time as Husqvarna has continued to create a range of ground-breaking commercial landscaping products using cutting edge technologys.

E: joe.bell@husqvarna.co.uk www.husqvarna.com/uk/landscape-and-groundcare/home

Innovative Leisure Adventure Play LEICESTERSHIRE neil.h@innovativeleisure.co.uk

Insurance for Holiday Parks and Privately Owned Caravans LONDON pheffer@loricainsurance.com

IOG Saltex Show, Playfair Show iog@iog.org

i-Resources

Husson UK Ltd

LA Washing Machines

NATIONWIDEE husson@husson.co.uk

WEST YORKSHIRE enquiries@jla.com

www. holidayparksmanagement.com www. holidayparksmanagement.com

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Holiday Parks Management DIRECTORY

Laundry Serv

Jacksons 65 Years. With fencing centres in Ashford, Bath and Chester it enables nationwide coverage, delivery and installation. Jacksons offer a comprehensive range of sturdy, decorative and long lasting timber and steel fencing and gates, including bespoke solutions.

E: sales@jacksons-fencing.co.uk T: 0800 41 43 43 www.Jacksons-fencing.co.uk

Leafield Litter Bins WILTSHIRE julie.daniels@leafield-environmental.com

LED LIGHTING LEICESTER henry@bpc-electronics.com

Leisure Park Energy SHROPSHIRE adam@leisureparkenergy.com

Lifesure Group - Specialist Insurance CAMBRIDGESHIRE info@lifesure.co.uk

Jolly Roger Coin Operated Cars and Rides LINCOLNSHIRE sales@jolly-roger.co.uk

Jungle jungletyres@gmail.com

Jupiter Play UK kkirkhope@jupiterplay.co.uk

Kirton Playworks infokirtonplayworks.com

MUSIC AGENCY PROVIDING LIVE MUSIC ENTERTAINMENT. UK'S LEADING PROVIDER OF PROFESSIONAL, TOP QUALITY LIVE ENTERTAINMENT AND TOP QUALITY SERVICE. TEL: 08454 900 515 EMAIL: INFO@LMMUK.COM

WWW.LMMUK.CO.UK

Kompan UK Ltd kompan.uk@kompan.com

LOG POD ARCH - THE GOTHIC POD!

Kubota is a market-leading manufacturer of groundcare, construction and agricultural machinery and equipment. Offering an array of high performance mowers and RTVs, holiday park managers will find it straightforward to find a machine to suit their needs. Kubota is proud to offer solutions that have been manufactured to the highest standards and specifications. www.kubota.co.uk/product-range/groundcare www.kubota.co.uk/product-range/utility- vehicles/rtv

Raising the standard of Camping Huts and Pods. It's fair to say that many people looking at Camping Huts or Pods tend to think of an "arched" shape, hence our development of the 2014 Log Pod Arch or "Gothic Pod".

Tel 07875 620091 E: trevor@thelogpod.co.uk www.thelogpod.co.uk

Lune Valley Timber Buildings LTD L. A. Leisure UK info@la-leisure.co.uk

Lan Services ltd DORSET andy@lanservicesltd.co.uk

Landscape Engineering Ltd

38 00

LANCASHIRE

Lyons Hill Holiday Parks NORTH WALES justineflynn@lyonsholidayparks.co.uk

Marmax Products UK leec@marmaxproducts.co.uk

info@landscapeengineering.co.uk

Matta Products (UK) PHS Ltd

Laughing Donkey Beach Huts

Mattressman

UK info@laughingdonkeybeachhuts.co.uk

UK contracts@mattressman.co.uk

www. holidayparksmanagement.com www. holidayparksmanagement.com

Holiday Parks Management DIRECTORY

Lotus Belle tents are made from 360gsm Waterproof, and fire/ rot resistant canvas – it’s seriously good. The main advantage of our tents over other canvas tents on the market is the head height all the way to the edges, meaning you get 12.5m square usable space in a 4m tent, and 18m square in a 5m tent.

We are exhibiting at

Tel: 07845 413969 or 0117 971 0483

Website : www.lotusbelle.co.uk

Newfoundland Lodges Ltd. are We are exhibiting at the company who created the Pod camping hut nearly ten years ago with the first units being supplied to the Caravanning Club site in Eskdale in the English Lake District back in 2008.

Tel : 07776 203490 Email : admin@newfoudland-lodges.co.uk Website : www.thepod.info

Maxxton Multinational Software s.hamelink@maxxton.com

Mediatheme Touch Screen Entertainment LEICESTERSHIRE info@mediatheme.com

Melcourt Industries Ltd GLOUCESTERSHIRE mail@melcourt.co.uk

Miracle Design and Play Ltd gary@miroadrubber.com

Mobile Point of Sale and Card Payment readers charles@pos-hardware.co.uk

OPDS can project manage a development, help with sales and marketing of homes or offer rental advice, in fact we can help with any development or operational issue a holiday or residential park might face. We can also help own landers, farmers who would like to site a lodge or residential home on their own land our garden space, we can advise on planning and manage the hard standing construction and home delivery and siting stages, through to completion.

Contact Richard Sigsworth E: RSigsworth@omar.co.uk T: 07841 917859 www.omarpds.co.uk

Mod Box Spaces Ltd mark@modboxspaces.com

Ossett Static Services WEST YORKSHIRE abchance@hotmail.co.uk

mygolfbuggy.com

Outdoor and Poolside Furniture

UK caron@mygolfbuggy.com

WEST SUSSEX katy@alexander-rose.co.uk

Nationwide Merchant Solutions info@nationwidemerchantservices.com

Outside Structure Solutions HUNTINGDON bill@outsidestructures.co.uk

NBB Shelters | Walkways | Canopies DORSET sales@nobutts.co.uk

OYSTER ECO GLAMPING CABINS SCOTLAND info@oystereco.com

Netguides UK dawn@netguides.co.uk

Paragon Entertainment | Soft Play Equipment

NewBook PMS

Pathfinder Homes

KENT info@newbookpms.co.uk

DEVON oscar@fourseasonsmarketing.co.uk

Newby Leisure

Pennine Playgrounds Ltd

GRIMSBY info@newbieleisure.com

YORKSHIRE vicki@pennine-playgrounds.co.uk

North Devon Holiday Park For Sale

Peter Johnson Entertainments Limited

ILFRACOMBE office@helevalley.co.uk

UK mandy@peterjohnson.co.uk

Nova Sport

Photocopiers (With no lease lease agreements)

DERBYSHIRE info@novasport.co.uk

HERTFORDSHIRE matt@ipt3.com

Ocean Wifi

Photography & Video for Parks & Campsites

DORSET ask@oceanwifi.co.uk

UK enquiries@regmoore.com

www. holidayparksmanagement.com www. holidayparksmanagement.com

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Holiday Parks Management DIRECTORY

PHS Laundryserv, are one of the UK’s leading providers of commercial laundry equipment, and provide numerous holiday sites from Scotland to Cornwall with easy to use, reliable washers and dryers backed up with a five star service. PHS Laundryserv provide a Smart Laundry System which removes the potential for theft by providing user financed washers and dryers, but without the need for money to collect in unsecure areas T: 0800 7311 399 E: lynnevanes@phs.co.uk www.laundryserv.co.uk

We are a new British business who have designed and developed a lightweight, compact and easily portable toilet system…the Popaloo.

We realise that many types of portable toilet are available, but nothing is quite like Popaloo and when you see the product and the benefits it offers we hope you will agree.

Tel: 01427 787147 Email: info@popaloo.co.uk Website: www.popaloo.co.uk

Platinum Professionals

Proludic Play Equipment

DEVON sales@platinumprofessional.co.uk

NOTTINGHAM leisure@proludic.co.uk

Play and Leisure Ltd

Pro-Scape Play Ltd

FLINTSHIRE sales@playandleisure.org.uk

SUFFOLK enquiries@pro-scape.co.uk

Play and Sports for Everyone

Protea

UK mail@playandsports.co.uk

UK sales@protea-electronics.co.uk

Playahead Bespoke Timber Climbing Frames

Pro-Tech Road Construction

GLOUCESTERSHIRE jerry@playahead.org.uk

info@pro-techpavers.co.uk

Playbus Indoor Soft Play

Provender Nurseries

NATIONWIDE info@theplaybuscompany.co.uk

UK liz.hughes@provendernurseries.co.uk

Playdale Playgrounds Ltd CUMBRIA enquiries@playdale.co.uk

Public Sector Software Ltd Puredrive Battery Supplier

Playforce Ltd

GLOUCESTERSHIRE marketing@puredrivebatteries.co.uk

WILTSHIRE sales@playforce.co.uk

Qrt Playground Services Ltd

UK dalepmcmanus@gmail.com

BERKSHIRE info@playground-services.co.uk We are exhibiting at

Playquest Adventure Play Ltd WALES sales@playquest.co.uk

Playsceme (SJ Danby Ltd) YORK mail@play-scheme.co.uk

Playsmart UK Ltd WEST MIDLANDS info@playsmartuk.co.uk

Playsound Services Ltd LANCASHIRE sales@playsoundplaygrounds.co.uk

Playtop Ltd DERBYSHIRE sales@playtop.co.uk

40 00

We are exhibiting at

A holiday isn’t just about where we put our heads at night. It’s about the whole experience; exploring new places, sampling new food and creating memories. Our aim to find you unique places to stay, in areas of outstanding beauty. What about a luxury tree house for two, a super family holiday in a yurt or off-grid cottage

www.qualityunearthed.co.uk

Plumbware.co.uk

Quick Sat

WEST YORKSHIRE sales@plumbware.co.uk

NORTHAMPTONSHIRE matt@quicksatuk.com

PolyWood Outdoor Furniture

Radclyffe Global Security

LEICESTERSHIRE kirsty@dmmp.co.uk

UK tony.spanswick@rgs-int.com

www. holidayparksmanagement.com www. holidayparksmanagement.com

Holiday Parks Management DIRECTORY

Ray Parry Playground Services Ltd

Russell Play

SHROPSHIRE ray@rayparry.co.uk

UK terri.wellwood@russell-play.com

Relcross Door Security

RWH waterplay WEST MIDLANDS

acruxton-chance@rwhconstruction.co.uk

Renewable Energy | Power Solutions UK

Sand Art for Holiday Parks

CHESTER adam@powersolutionsuk.com

TROON enquiries@kidsbeehappy.com

Revolution Launderette

Sandy Balls Holiday Village

Nicola.Cubitt@photo-me.com

HAMPSHIRE post@sandyballs.co.uk

REx BuilDiNG aND maiNTENaNcE lTD all types of building work undertaken, from office buildings, glamping buildings, toilet blocks and conversions. Plumbing, plastering, painting, refurbishments and decking.

T: 07917 858566 – Rex Dovey

E: rex.dovey@live.co.uk

We are exhibiting at

Safaritents.co.uk is the online portal of Donselaar Glamping B.V., which is based in Renswoude in the Netherlands. We discovered the demand for luxury holidays in safari tents in 2009.

Tel: 0031 (0) 318 575056 Email : info@safaritenten.com Website : www.safaritenten.com

RMS Reservation Booking Software

SCH Supplies Ltd

UK/EUROPE bl@rms.com.au

SUFFOLK sales@schsupplies.co.uk

Scoolscapes Ltd CORNWALL info@schoolscapes.co.uk

Sell My Lodge For all those holiday park operators who include coin-op amusements and ticket prize retail as part of their offering, you will be well aware of the importance of top performing machines, in a well-run area, bring to the holiday experience as well as adding all-important profits to your bottom line. With our vast range of brand leader products, our dedicated team will ensure you are offered the very best products on the market at competitive prices.

T: 0845 603 6666 www.rlms-sales.com RoSPA - Playsafety Ltd OXFORDSHIRE info@rospaplaysafety.co.uk

LANCASHIRE info@sellmylodge.co.uk

Sell My Park Home LYTHAM info@sellmyparkhome.co.uk

SH Safety Flooring for Children’s Play sh.safetyflooring@gmail.com

Shade and Shelter Specialists UK sales@outsidestructures.co.uk

Shade Zone Shop Display Systems

01367 244600

UK lynn@shop display systems.co.uk

RSS-Playmakers

Siamp WC Cistern Replacement Parts

UK chris@rss-playmakers.co.uk

GLOUCESTERSHIRE info@coxsarchitectural.co.uk

RTC Safety Surfaces

Simon Tullet Machinery (STM)

LANCASHIRE sales@rtcsafety.co.uk

info@st-mach.com 01789 488 450

Rubicon Play Ltd

Skittle Alley

TREDEGAR info@rubiconplay.com

UK info@skittlealleysales.co.uk

www. holidayparksmanagement.com www. holidayparksmanagement.com

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Holiday Parks Management DIRECTORY

Surveyors and Planning Consultants

We are exhibiting at

Silverling Wifi Specialist Silver Lining Networks is an established family run business specialising in the installation of commercial wifi into caravan parks, campsites, marinas and small businesses such as B&B’s, shops and restaurants, allowing your customers to access the internet 24 hours a day.

SHROPSHIRE clientservices@dcbprofessionalservices.co.uk

We design to encourage creativity, leaving as much as possible to childrens' imaginations. Here at Sutcliffe Play, we build in an element of risk, to ensure play spaces are stimulating and challenging.

www.silverliningnetworks.co.uk Email : info@sutcliffeplay.co.uk Tel : (0)1977 653 200 Website : www.sutcliffeplay.co.uk

Slop HoppersUK sales@caterzone.co.uk

Soft Surfaces Ltd CHESHIRE info@softsurfaces.co.uk

Swimming Pool and Spa Pool Water Treatment Advice DORSET howard@poolandspaadvice.co.uk

Swimming Pool Safety LINCOLN rob@spscuk.com

Taylor Bins We are exhibiting at

Provides expert advice from the industries leading professionals and our team of experienced designers and fitters only use the highest quality products.

Naturally, we offer long standing warranties with outstanding aftersales and customer service.

www.thesolarshed.co.uk

42 00

LINCOLN mark.jenkins@taylorbins.co.uk

Technix Rubber & Plastics Ltd SOUTHAMPTON sales@technix-rubber.com

Teifi Valley camping Huts CEREDIGAN info@teifivalleycampingpods.co.uk

The Childrens Playground Co ltd sales@thechildrensplayground.com

South West Play

The Eco Technology Show

CORNWALL info@southwestplay.co.uk

HOVE admin@ecotechnologyshow.co.uk

Sovereign Design Play Systems Ltd

The Entertainer Touchscreen Entertainment System

ESSEX info@sovereign.gb.com

OAKHAM sales@mediatheme.com

SPI Global Play Ltd

The Entertainment Agency

WREXHAM uk@spiglobalplay.com

entertainmentagencyuk@gmail.com

Sport & Play Design Ltd

The Play Inspection Company

LEICESTERSHIRE enquiries@sportplaydesign.co.uk

DORSET info@playinspections.co.uk

SPSC(UK) Ltd

The Ratchet Shop

LINCOLN rob@spscuk.com

richard@theratchetshop.com01638 731608

Star Rubber Environmental Ltd

The Soft Brick Co Ltd

SOMERSET tigermulch@aol.com

CHESHIRE sales@softbrick.co.uk

Sun Safe Play Ltd

Theme Bins International Ltd

WOKINGHAM info@sspwaterandplay.co.uk

OSSETT themebins@btconnect.com

SureSet UK Ltd

Tiger Turf Ltd

WILTSHIRE gjohnston@sureset.co.uk

WORCESTERSHIRE e.smith@tigerturf.co.uk

www. holidayparksmanagement.com www. holidayparksmanagement.com

Holiday Parks Management DIRECTORY

Timberplay Ltd t/a The Play Garden SOUTH YORKSHIRE info@timberplay.com

Timco WoodUK Ltd info@timcowood.com

Timloc Building Products Ltd sales@timloc.co.uk Luxury Accomodation with a small footprint!

Tinywood Homes creates beautiful homes for those seeking a luxury solution to tiny living.

If you are looking for something a little different, unusual, eccentric and cosy, you have come to the right place!

Trimax mowers now groom highly manicured sports grounds, turf farms, Holiday Parks, golf courses, rough roadsides and those difficult to mow places.

Trimax is now a market leading brand and we take pride in knowing and supporting our customers and dealer networks.

T: (sales/admin): +44 (0) 1933 652235 T: (parts): +44 (0) 1933 652246 E: info@trimaxmowers.co.uk www.trimaxmowers.co.uk

Ultimation Direct UK tony@ultimationdirect.co.uk We are exhibiting at

Ustigate Waterplay KENT ernie.hemming@ustigate.co.uk

aidan@westropes.co.uk www.tinywoodhomes.com 07774 933717

Vectair Systems Supply BASINGSTOKE info@vectair.co.uk

Token Supply

Vi-Spa Experience Rooms

BOLTON info@tokensupply.co.uk

UK neil@vi-spa.co.uk

Translation Agency

Walkover Sprayers Ltd.

BARCELONA marketing@bbltranslation.eu

UK paul@walkoversprayers.com

Trenchless-HDD

PETERBOROUGH phil.whiting@dmi-leisure.co.uk

stephen@trenchless-hdd.com

Washroom and changing cubicles and associated products Washroom UK GOOLE gareth@washroomuk.co.uk

Water Walkerz YATE sales@waterwalkerz.com

Wessex Unique Lodges and Park Homes Tri County Golf Cars Limited has been formed as an independent distributor for golf, transportation and utility vehicles from Club Car the world’s largest manufacturer of these products, offering Sales, Servicing and Parts as well as competitive finance packages. We have the expertise to offer advice and finance solutions for 1 - 100 vehicles.

T: 01233 750111 Mobile 07854 389 604 E: paul@tricountygolfcars.co.uk www.tricountygolfcars.co.uk

SUFFOLK info@wessexparkhomes.co.uk Wicklow Treehouse and Micro Lodge Company, glamping modules designed and manufactured to provide one of the most robust, structurally integral vacation homes on the market.

UK sales@qssupplies.co.uk

A large emphasis on aesthetic beauty, underneath the wooden half barrel or PVC timber effect cladding lies a heavy steel frame, allowing them to withstand anything the natural environment can throw at it.

UK Hideaways Ltd

Email : clivewilliams1000@yahoo.co.uk

Twyford Nile Back-to-Wall Slop Hopper

jonbaxter@live.co.uk

Ultimate Systems

Wicksteed Leisure Ltd

UK info@ultimatesystems.co.uk

UK srockingham@wicksteed.co.uk

www. holidayparksmanagement.com www. holidayparksmanagement.com

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Holiday Parks Management DIRECTORY

WiFi your park!

EAST YORKSHIRE sales@solwise.co.uk

Wilby Insurance Brokers WEST YORKSHIRE hollie.moss@wilbyltd.co.uk

World of Rides coinoperated battery rides have become the U.K.’s most popular and profitable choice that have re-filled that void of needing more family rides, due to their high earnings…

www.worldofrides.co.uk Wykeham Mature Plants m.howe@wykeham.co.uk

Yard Cups for Slush, Ice coffee, Milk Shake POLAND sales@noveltycups.eu

Yurts For Life DEVON info@yurtsforlife.com

MAGRINI BABY CHANGING UNIT A wide range of baby changing units are on offer, ideally placed to meet all your commercial needs. Our units are suited for pubs, restaurants, cafes, retail centres and other commercial areas, and allow an easy and hygienic way of baby changing. Magrini baby changing units combine innovative design and safety features, which will enhance any washroom whilst providing the ultimate in durability.

E: sales@magrini.co.uk www.magrini.co.uk

MAGRINI – HIGH CHAIRS

The Breeze high chair is the latest addition to the range of commercial childcare products.

This stylish, light-weight chair combines classic good looks with the durability of HDPE material. The high chairs stack up to eight high for easy storage and the front-load stacking design eliminates the need for up and over lifting.

The Breeze high chair pushes up to the table to enable your smallest guests to join the meal as well as conserving valuable aisle space. At Magrini safety is our main concern and the Breeze features a permanent T-bar for intrinsic safety as well as an adjustable, instant-release buckle. The chair is designed and manufactured in the U.K. and is available in a choice of colours.

Zep UK/Forward Chemicals craig.harrison@zepeurope.com

E: sales@magrini.co.uk www.magrini.co.uk

ZEPHYR-TVC UK pwaterman@zephyr-tvc.com

We are exhibiting at

Tel: 01484 766233 • M. 07971 277663

Email : nakedtubs@gmail.com

Website: www.nakedtubs.com

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www. holidayparksmanagement.com www. holidayparksmanagement.com

THURSDAY 24TH - SATURDAY 26TH SEPTEMBER 2015 STONELEiGH PARK WARWiCKSHiRE CV8 2LZ The Glamping industry is long overdue an event of its own. A place to gather and network, to showcase the latest and best it has to offer and present itself to an ever growing market place.

The Glamping Show will be a dedicated event bringing manufacturers and suppliers of every type of structure, product and service together in one place where new and existing businesses can explore the opportunities that Glamping has to offer.

WHO SHOULD EXHiBiT?

WHO iS GOiNG TO ATTEND?

SEMiNARS AND WORKSHOPS

G Bell Tents

G Adventure Parks

G Camping Vans

G Architects

G Camping Wagons

G Camping and Caravan Club

Experts will be hosting a full seminar programme on all Glamping related issues. Assisting to increase revenues, service, profit and guests!

G Consultants and Planners

G Camping Sites

G Eco Toilets

G Caravan Club

G Gypsy Caravans

G Caravan Parks

G Landscaping

G Country Houses

G Lighting

G English Heritage

G Log Cabins

G Farmers

G Magazines and Websites

G Festival Operators

G Medieval Tents

G Fisheries

G Outdoor Garden Offices

G Glamping Sites

G Portable Toilets/Washrooms

G Holiday Park Groups

G Safari Tents

G Holiday Parks Independent

G Shepherd Huts

G Hotel Operators

G Solar Energy

G National Parks

G Storage Containers

G National Trusts

G Tipis

G Pre Pitched Tent Operators

G Tree Houses

G Pubs

G Utilities and Accessories

G Theme Parks

G Wigwams

G Visitor Attractions

G Wooden Tent Structures

G Woodland Managers

G Yurts

G Zoos

Contact: Dan Wiseman, Show Manager E: dan.w@theglampingshow.com

Shed of the year judge and Amazing Spaces regular Max McMurdo appearing at The Glamping Show 24th 26th September 2015

Supported by

Holiday Parks Management

“The Glamping Show is a fantastic idea and the timing is exactly right. HPM is fully behind this fascinating and exciting sector.�

Nina Blanchard, Managing Director

T: 07958 030 785 W: www.theglampingshow.com

t n e m e g a n a M s k r a P Holiday mpsites a C d n a s k r a P arks, Caravan P y a d li o H r o f 2015 • Issue 18 y e a id M u G rs e li p p u The Ultimate S

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