WI NTE R 2012 I S S U E
Paramount proudly announced the 2013 launch of three new pool products at this year’s International Pool & Spa Expo.
2 | Pool of the Month Award Winners 3 | Paramount Capital Finance & Builder Spotlight 4 | Customer Connections / New Babies / Paramount New Employees 5-6 | Buzz & Bill's Special Christmas Message
These new products include a Vinyl over steel step and bench nozzle application, in-floor bulkhead fitting for Fiberglass and Paramount’s Parascope body for Vinyl and Fiberglass pools.
The new Vinyl step and bench nozzles application provides vinyl pool builders with a cleaning option not previously available. The response from vinyl pool builders was overwhelming, as these products provide both greater flexibility in pool design and cleaning efficiencies.
The new fiberglass in-floor bulkhead fitting will now allow one-piece pool builders the ability to install the complete in-floor systems including steps without having to order the bodies installed at the factory. Allowing one-piece pool dealers the ability to install floor, step and bench cleaning heads with a Paramount In-floor system at their facility or on the job site.
Vinyl pool builders can now expand their water features offering to include Paramount’s highly acclaimed Parascope. Pool owners will now be able to enhance the aesthetics of their pool and enjoy Paramount’s Parascope with its three unique and interchangeable fountains (Bubbler, Flower and Umbrella).
To Hampton Pools Kelowna, BC for the amazing Pool cover shot.
Hampton Pools is a premier custom pool and spa design and installation company. Led by John Harper who has over 30 years of pool and spa experience throughout the Okanagan, Hampton Pools can provide you with your dream pool.
POOL OF THE MONTH WINNERS // 2
Blue Haven Edmond, OK | OCT 2012
Azul Verde Cave Creek, AZ | NOV 2012
Pool Environments Plano, TX | DEC 2012
GET YOUR POOL FEATURED ON THE COVER OF DEALER INSIDER W I NT
Enter your latest creation in the Pool of the Month Contest and if chosen could be showcased in our next Dealer Insider or featured on the cover.
To enter, just e-mail your high resolution pool photos to Jason Gall at firstname.lastname@example.org.
YOUR POOL IMAGE HERE
Besides being featured in the Dealer Insider, these winners also receive: • 100 points toward the next Passport to Paradise trip • Winning pools are showcased on our website and in our “Pool Hall of Fame” at our corporate headquarters
SEE LARGER POOL OF THE MONTH IMAGES AT: www.facebook.com/1paramount www. 1Par am 1.800 ount.co .621.5 m 886
Subject: Generating Leads for our Dealers
Paramount Pool and Spa Systems is proud to announce it’s first ever direct to consumer give-away promotion. This promotion is designed to help drive leads to Dealers enrolled in the Paramount Capital lead and link program. Consumers are eligible to receive free from Paramount a $25.00 prepaid debit card just for completing the “Find A Builder” form and submitting a copy of a pool design quote or contract from one of the referred Authorized Dealers. This give-away promotion is sponsored exclusively by Paramount and is just one more way Paramount continues to support and drive opportunities to our valued Dealers.
Contact Scott Pleasant at email@example.com
NewPoolFinancing.com | 1.877.289.3866
Premier Pools and Spas 5057 Kiernan Court, Salida, CA
Michael and Tina Anderson of Premier Pools & Spas have invested many years in the swimming pool industry together and are recognized nationally for their Dream Backyard Experiences that they create for their customers. Michael and Tina also have been awarded several International Awards of Excellence, APSD. Michael and Tina always give credit to their success to the partnerships and loyalty that they’ve experienced. First and most importantly to each other and to the 10 children they raised, 4 of which work within the family business. Michael and Tina see each of their clients as partners and part of their swimming pool family.
We are very grateful to Paramount for their many years of friendship and support. We are convinced that with the right attitude, the right leadership and the right partnership, like that of Paramount, that the partnerships with our children, like Donald and Tara will be filled with joy and success of their own for many years in the swimming pool industry.
As Michael says, "We are committed to building the swimming pool of the future. Our Paramount partnership and our many years of friendship with John Anderson has made this possible. Together with Paramount and their many invaluable components, we design an experience, where our customers can find joy and simplicity with their families every day. We’re designing Dream Backyard Experience that will create memories that will last our lifetime, as well as our children’s.
CUSTOMER CONNECTION // 4 DO You Have all the right tools? ASK THE RIGHT QUESTION TO GET CONNECTED
Good Customer Service
I have had dealings with Wendy on two occasions over the last year, and both times she was an absolute pleasure to deal with, courteous, knowledgeable and very helpful. Good Customer Service is a dying concept in our country. It is such a pleasure and surprise when you encounter it! Wendy is wonderful. -John
Do you have the Paramount 2013 catalog and price links?
Do you have your inside Customer Service reps contact information?
Do you have the most current drawing cover sheet?
Do you have the neccessary Paramount product marketing material?
Do you have your Regional Reps contact information?
If the answer is no to any of these questions, please call us at: 800-621-5886 and we will be happy to assist you.
Stepping Up To Help
I wanted to take a moment to let you know what a BIG help Lisa was today. Lisa really stepped up and helped me take care of this customer's needs and then getting it shipped out for delivery tomorrow. GREAT JOB! -Dale
Lisa Rose's Baby Taylor Sophia Medley 6.21.12
Ryan Osmun's Baby Noah William Osmun 7.26.11
Kurt Duhamell's 1st Grandchild Seth Jeffery 5.29.12
Message of Thanks
Linda, I wanted to respond and say thank you for all your help in getting this taken care of. It's nice to speak to someone with such great customer service skills. I hope that company knows they have a gem! -Gina
Christopher Escalante Production
NEW PARAMOUNT TEAM MEMBERS Ron Delay
South Central Region Sales Rep firstname.lastname@example.org
Southeast Region Sales Rep email@example.com
Christen Rodriquez Production
David Bourdeau Shipping Manager
Jason Gall Marketing Manager
Mike Kenna Manufacturing Quality Engineer
5 Wishing you and yours a wonderful Christmas & Happy Holidays As 2012 draws to a close we think about all we are grateful for. Our relationship with you is one thing we will always treasure. We are thankful to you for what we have been able to accomplish this year. As we prepare for this busy and joyous holiday season it is a good time to reflect on the cherished and important things in life, those things that create meaning and those things that enrich our lives. For me those are family, friends and health. The holiday season offers us all a special opportunity to reach out to not only family and friends but also to those who are less fortunate than us. This is also a time for gratitude, a
time to appreciate the blessings the majority of us continue to enjoy that we might otherwise take for granted. As I reflect back not only on this year but for years past, I am grateful for all of your friendships, loyalty and business. This is something I will never take for granted. On behalf of the entire Paramount Family, we wish you and your families a safe, joyous Christmas and holiday season. We hope that the New Year brings you abundance, happiness and peace. May Godâ€™s blessings of life shower upon you and your families. Buzz President of Paramount bghiz@1Paramount.com
EXperience switzerland Switzerland is the perfect example of an invigorating, exciting and truly spectacular country. It is dotted with beautiful snow covered mountains, glistening lakes, and lush forests. The architectural allure of the country with its medieval castles, cathedrals and museums offers a magnificent experience. Thinking of Switzerland, many images are evoked in one’s mind, such as banks, skiing, chocolates, cheese, breathtaking mountains, green fields, sparkling lakes and many, many more. Switzerland offers a variety of thrilling adventures and amazing opportunities that can’t be found anywhere else in the world.
Feel swiss with your
switzerland Points Guide
Things to see and do • • • • • • •
Boat around Lake Geneva Hike the Swiss Alps Caillers Chocolate Factory Montreux Castle Excursion Vineyard Tour Cathédrale de St Pierre Patek Philippe Museum
See More At:
• • • • •
Glacier Express The Matterhorn Mountain Sports Swiss Watches Salt Mines & White Gold and many other activities
Le Montreux Palace fairmont.com/montreux
Fairmont Le Montreux Palace resort hotel is situated on the shores of Lake Geneva in Switzerland, overlooking the Alps. Built in 1906, this jewel of Belle-Époque architecture offers a traditional and elegant atmosphere, and personalized and attentive service in true Swiss style. Fairmont Le Montreux Palace is a member of Leading Hotels of the World. Each room is luxuriously furnished, offering both comfort and the latest technology. At the foot of the Swiss Alps, Montreux is a walker’s dream, an ideal setting for people who insist on sipping cappuccino while feasting on the perfect view. It’s a destination for lovers of art, music and architecture. It’s ideal for hiking and bicycling, but you can certainly take a more leisurely approach – boat around Lake Geneva, eat at a Michelin-starred restaurant or take a scenic train journey through the wine growing region.
August 23-29 2014
295 East Corporate Place Chandler, AZ 85225 1.800.621.5886 www.1Paramount.com
January 14-19, 2013
Trip Winners st Winner
Gary Sipes - maryland pools
Nd Winner sam shepherd - cody pools-tx
rd Winner shane Johnson - Phoenix Pools
Also, special thanks to everyone who participated and made it all happen. Weâ€™ll see you in Hawaii! -Mahalo!
The Dealer Insider winter 2012 issue