PA Life Magazine - Winter 2024

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Take your event to the next level

Carden Park has it all: facilities to wow, the largest spa garden in England & exquisite dining. Find out more inside...

PA PROFILE

Amanda Redfern, EA to CEO, UK Division of Odyssey Group

CHRISTMAS

Last call to: Book your venue, order your gifts, plan activities

SCOTLAND

A superb event destination with history, scenery and top venues

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For the latest stories visit www.palife.co.uk

The PA Life Team

Marja-Leena Toseland PA Life Editor 01992 374066 m.toseland@forumevents.co.uk

Lucy Gallivan Media Manager 01992 374054 l.gallivan@forumevents.co.uk

Isabelle Marsh Advertising Production Executive 01992 374074 i.marsh@forumevents.co.uk

Charlotte Eve Digital Design Manager 01992 666725 c.eve@forumevents.co.uk

Lisa Carter Director, Mimram Media Ltd 07970 164201 lisa.carter@mimrammedia.com

Stuart O’Brien Director, Mimram Media Ltd 07732 114067 stuart.obrien@mimrammedia.com

WELCOME TO OUR

CHRISTMAS & WINTER ISSUE…

‘Tis the season’ to start finalising your Christmas plans! Whether you are still looking for that perfect party venue, an event agency to help you pull the whole thing together, or simply inspiration for gifts everyone would appreciate, PA Life is here to help. Turn to pages 24 -39 for all your needs!

We are thrilled to have Northern England’s leading countryside conference destination and award-winning golf & spa resort, Carden Park, featured on our cover. You will find more about this Cheshire gem on pages 20-21, and also in our Private Dining section, talking about their many offerings including a bespoke gourmet taster menu in an intimate restaurant, dinner overlooking the glistening pools and hot tubs, and themed lunch after a teambuilding morning.

In this issue we also look beyond the festive season with a helpful summary of the top corporate hospitality events and activities to book in 2025. There is something for everyone, ranging from sport and food to arts and culture, plus the more bespoke options of adventure and wellness retreats (pages 18-20).

Cost-effective business travel solutions are on every Assistant’s wish list when they plan trips for their execs, but there are other considerations too, such as traveller experience and ease of booking. You’ll find helpful information from top travel providers and TMCs on pages 3844.

In our regular PA Profile interview we talk with Amanda Redfern, EA to the CEO of London Market Division, Odyssey Group. She is successfully managing a busy career and, being a mentor, as well as a mother of two (page 16-17). Our second EA interview is with Lesley Gabriel, who talked to us about her work and life, including opting to contract over a permanent Assistant role (Club section, page 10).

We are pleased to introduce you to our new wellness columnist, Mesi Balong, founder of Treat Your Staff workplace wellbeing consultancy. In her first column, Mesi shares her stepby-step guide to putting an effective wellbeing strategy together, and very importantly getting leadership buy-in to ensure its success.

There is plenty of great career development advice in this issue too, including Adam Fidler’s reminder for Assistants to master core skills for a strong personal brand. Emily Mills from eavolve talks about the training gap hindering PAs and EAs to fulfil their potential. We also have an excellent guide to using CoPilot from Michelle Curtis, an EA and a self-confessed geek at Microsoft. Plus, our Ask Abi columnist Abi Jones, answers your burning questions on page 54, this time about what to do when faced with conflict and discord with Assistant colleagues at work.

Finally, our destination feature shines a spotlight on Scotland as a captivating country with fascinating history and mind-blowing landscapes to choose for your conferences, events and away days. You’ll be spoilt for choice for outstanding venues, which is why we’ve picked some of the very best for you, and even visited them for a comprehensive review.

I hope you’ll enjoy the read. Our Spring 2025 Issue will be with you in early February. In the meantime, stay informed with the latest news, views and upcoming events at palife.co.uk and on our social media channels.

Marja-Leena Toseland, Editor

The results are in for the PA Life Star Awards 2024

The wait is over! We are excited to announce the finalists of the eight categories in this year’s PA Life Star Awards…

Our annual PA awards were once again much contested within the PA community. We invited every amazing PA, EA, VA and Office Manager to enter and can’t wait to announce the winners at our joint PA Life Christmas Party & Star Awards on November 19th. The celebrations will be co-hosted with Maroto – a stylish Brazilian-themed lounge club and restaurant in London.

Here are the finalists by category:

PA LIFE STAR OF THE YEAR

This award celebrates the work of one Assistant over the past year. The winner has made a real impact on their workplace, going above and beyond duty to make processes smoother and their Exec’s life easier.

Charlotte Colley, EA at DirectLine Group

Jodie Mears, EA at Cohesive Group

Lucy O’Connor, PA at Associated British Foods

VIRTUAL ASSISTANT STAR

As the name suggests, this accolade will be awarded to an individual who has shown exceptional applications of services to clients.

Danielle Armstrong, Founder of Edge VA

Lisa Jackson, Founder of Virtually Assistive

Vicki Wilson, Founder of Vicki Admin Fairy

RISING STAR

This category celebrates outstanding Assistants who have been working in the sector for fewer than five years, but have demonstrated excellence in their

approach to their role in supporting their executives and wider teams.

Bianca Nicolae, PA at Imperial Hotels

Sheha Blair, EA at Rickmansworth School

Stephanie Blackwell, PA at NHBC

EVENT ORGANISER STAR

Is awarded for the Assistant who has shown to be an accomplished event professional behind successful events.

Eliza Banach, PA at Selfridges & Co

Emma Tylor, EA at SLB UK

Zoe Lawrence, EA at WTW

COMMITMENT TO WELLBEING STAR

An Assistant who has actively helped their execs, teams and organisations with wellbeing and wellness initiatives, either by introducing projects and programmes, or by managing them.

Alex Van Colle, Team EA, Unbound Advisors

Azar Shariati, Head of HR and Administration, Persia International Bank

Shirley Ruiz, EA at Citi

PROJECT NINJA STAR

The winner has demonstrated strong project management skills within their organisation by undertaking a project and seen it to a successful completion.

Greg Bird, Event Organiser and Project Manager at WTW

Jo Sedgwick, PA at De Courcy Alexander

PJ Ashiru, PA at Faith Dimensions

PA LIFE CLUB MENTOR STAR

We asked our PA Life Club mentees to nominate their mentors whose support and guidance has made a positive impact

on the mentee.

Hannah Houston-Banks, EA at British Associated Foods

Hazel Bates, EA at Whirledge & Nott

Lou Cowell, EA at Spotify

PA LIFE CLUB MEMBER STAR

Awarded to the member of the PA Life Club who has shown strong commitment to supporting the Club by attending events, and engaging with other Club initiatives. We have shortlisted five members for this category, simply because we have so many fantastic members to choose from.

Hannah Houston-Banks, EA at Associated British Foods

Joanie Suffield, EA at Credit Agricole Lesley Gabriel, Career EA to C-Suite

Shirley Ruiz, EA at Citi

Tracey Hoekema, EA at True Scale

Carbon

THANK YOU TO OUR JUDGES

The judging panel was made up of experienced professionals, who have all worked either as a Senior Assistant themselves, or currently work either in training or recruitment within the industry. The judges were:

Abigail Jones, Career EA to C-Suite; Emily Mills, Director at eavolve & Lily

Shippen Recruitment; Kathy Soulsby, Founder of Personally Virtual; Marianne Whitlock, Director at Strategic PA Recruitment & Network; Rosemary Parr, Director at Global PA Association; Suzy Sanders, Founder of Alchemy VA.

WHAT’S ON...

The best FAM Trips and Networking events for PA Life Club members. If you are not a member yet, join us! The Club is free for Executive Support Professionals.

DINNER AT BAO CITY November 6th

PA Life Club members are invited to dine at the new BAO City restaurant and indulge in delicious Taiwanese cuisine.

BAO London restaurant team are excited to introduce BAO City to EAs and PAs. It’s an ideal location for anyone

based in the Square Mile and a great choice for private hire events and social gatherings.

With cult restaurants across London, BAO presents an exciting and unique interpretation of Taiwanese food culture.

Join us at two beautiful hotels, both boasting a range of stylish meeting rooms and serve delicious food all day in their popular brasseries.

The Bedford Swan Hotel & Thermal Spa offers luxurious air-conditioned bedrooms. You can enjoy the Thermal Spa for a chance to leave the

November 14th-15th

day-to-day behind, and finish the visit with an afternoon tea in Anna’s tearoom before travelling to the historic Hotel Cromwell located in the picturesque Stevenage Old Town, once the home to John Thurloe, secretary and master spy of Oliver Cromwell.

November 12th

Join us for a chance to escape from the modern world and embrace in total tranquillity at AIRE, Ancient Baths in Covent Garden. After a welcome speech and chat with the Site Director you will have the full use of the Ancient Bath area and an opportunity to enjoy a massage. AIRE is inspired by the bathing traditions of ancient

civilisations with rooms housing baths of varying temperatures, including the toasty Caldarium, the cold Frigidarium, the jet bath Balneum, the peppermintscented Vaporium or the Flotarium, with water as salty as the Dead Sea, allowing you to float in perfect peace. Located in the former home of Peter Pan author JM Barrie - the first edition is on display.

PA LIFE CHRISTMAS PARTY & STAR AWARDS 2024 November 19th

We are thrilled be co-hosting the most coveted festive party of the year for PAs and EAs with Maroto, a Brazilianthemed Lounge Club and Restaurant in central London. This year’s party will be an event to remember, thanks to the fantastic venue that

Maroto is. We have lined up exciting entertainment for you, plus we’ll celebrate the hard work and achievements of the outstanding finalists and winners of this year’s PA Life Star Awards. Places are filling up fast so do register asap.

PA LIFE CLUB FAM TRIP TO AIRE, ANCIENT BATHS LONDON
PA LIFE CLUB FAM TRIP TO BEDFORD SWAN HOTEL & THERMAL SPA AND HOTEL CROMWELL

PA LIFE CLUB FAM TRIP TO ART’HOTEL, HOXTON

November 21st

You are invited to the hottest new design hotel in London, the art’hotel London Hoxton. In collaboration with Eyal Shoan of award-winning interior design studio Digital Space, the stylish, yet playful hotel has been given a bold aesthetic. You can also spot two original Banksy artworks

and exciting pieces from up-and-coming artists in the hotel’s art gallery on the 25th floor whihc comes with amazing views over London. When guests are not getting lost in art, they can enjoy the destination restaurant and bar, The Brush Grand Café, or relax in the pool and spa.

PA LIFE CLUB FAM TRIP: LUNCH AT THE HAC, LONDON Q1 2025, Date TBC

Venues of Excellence are delighted to host PA Life Club members at The HAC, London, where you will be able to meet and network with a selection of the Venues of Excellence member venues. The historic HAC comprises of three individual venues: Armoury House,

Prince Consort Rooms and the Artillery Garden. Steeped in history and located in the heart of the City, The HAC offers a unique venue to conference and event organisers. You will enjoy an afternoon of networking over pre-lunch drinks, followed by a three-course lunch.

You are invited to join our FAM Trip to the beautiful Hampshire to visit two stunning hotels. We’ll start with a lunch at The Winchester Hotel, followed by a tour, dinner and an overnight stay at The Elvetham Hotel (sister hotels), located in the heart of the Hampshire countryside. This stunning historic venue has

roots dating back over 1,000 years. The estate, once home to the powerful Seymour family, has a remarkable blend of history, charm, and beauty. The current Gothicstyle house was built in the mid-19th century, though the property’s legacy stretches much further, including connections to King Henry VIII and Queen Elizabeth I.

November 14th

The Event Agency Forum is a unique event, created specifically for senior agency executives to help you save time and money. And it’s completely free for buyers to attend.

As a delegate you’ll have the chance to meet with top industry suppliers with innovative products and services via a series of one-toone pre-arranged meetings. We understand that your time is precious, valuable and limited. You tell us who you

want to meet, and we arrange all meetings in advance based on your preferences, by providing you with details on solution providers products and services.

The Forum also offers a series of complimentary seminar sessions, with expert speakers, on the latest innovations in the events field – hosted by industry leaders. 98% of past attendees say that our events are a better way to find new suppliers than a traditional trade show.

PA LIFE CLUB FAM TRIP TO THE ELVETHAM HOTEL AND THE WINCHESTER HOTEL, HAMPSHIRE Q1 2025, Date TBC
EVENT AGENCY FORUM

WHAT YOU MISSED…

PA SHOW AUTUMN 2024

The PA Show Autumn on October 15th at Old Billingsgate was a buzzing day of meeting over 90 suppliers, who were all keen to listen and discuss how best to support executive support professionals. There were plenty of engaging activities to get involved in too, either at the bar, or by completing the PA Passport and collecting stamps for a chance to win

fabulous prizes.

The Speed Networking sessions throughout the day were an easy way to make new connections and exchange ideas, and the educational sessions were excellent too. These covered a wide range of topics such as ‘Communicate with IMPACT’, ‘Using AI to Supercharge Your Social Media’, and ‘Transform Your Admin Workflow’.

Our Club members enjoyed mixing history with top hospitality, provided by Graysons who are the resident caterers at the Royal Air Force (RAF) Museum, in London on October 10th What sets this venue apart is not just the historic charm, but the dedication of their event team who are very experienced in crafting

unforgettable experiences for you. It was truly special to mingle beneath the wings of a Spitfire and the soaring arches of our Hangar make a spectacular canvas for dinners and special occasions. You can reach the museum with public transport, and if you prefer to drive there is free onsite parking.

PA Life Club’s FAM Trip to the historic Strand Palace on September 26th was a much-awaited opportunity to visit this iconic hotel in the heart of London. We were eager to see how the hotel had been transformed over the recent years following the completion of the extensive renovation in 2020. Their impressive sustainability programme includes a ‘say

no to housekeeping’ initiative, that saves a lot of energy, water and cleaning chemicals as you can imagine, and also gives back to the guests with a £7 voucher to spend for each night they hang the green sign outside their bedroom door. A great Gin Palace Bar too - perfect for after work and pre-theatre drinks, as is the Hoxell’s restaurant.

A group of our Club members joined the event hosts, Venues of Excellence, for an afternoon of fantastic hospitality and exciting racing on October 14th at the Royal Windsor Racecourse. The hospitality at the private box couldn’t have been better.

We really enjoyed the millinery demonstration during the welcome drinks reception and the lavish lunch buffet, whilst taking in the excitment of the racing. And we kept going until the last race. A must-add to your hospitality calendar.

We were thrilled to attend one of London’s best kept secrets for nightspots, Inca London. The South American restaurant and lounge bar in London offers a high-end dining experience in the heart of iconic Mayfair. We enjoyed delicious drinks & canapes, networking, a fantastic caberat show and an introduction by Dimitri, the venue manager. He kindly gave our attendees individual

tours round the venue and the main restaurant area. Set across the three rooms, all with beautiful décor that perfectly captures its historic past, the venue simultaneously places itself at the forefront of the capital’s exclusive restaurant and party scene. The venue is a tremendously versatile space and has teamed up with an army of experienced event professionals.

ROYAL WINDSOR RACECOURSE
ROYAL AIR FORCE MUSEUM
INCA LONDON
STRAND PALACE

MAYFLOWER THEATRE, SOUTHAMPTON

We made an entertainment focused Club members’ FAM Trip to the Mayflower Theatre in Southampton on September 25th. We arrived in the afternoon, after an hour and 20-minute train journey from London Waterloo. We were impressed with the versatile function

spaces at both the MAST Mayflower Studios the and iconic Mayflower Theatre. The tours were followed by a light buffet and a performance of Disney’s Aladdin, the spectacular Broadway and West End production that was touring Southampton in September.

Hawksmoor Wood Wharf showcased their beautiful Group & Private Dining room to our Club members on September 10th. The beautiful room created such a lovely atmosphere for our evening event. We dined around the long, oval table - very sociable, making it easy for us to share all of the sensational dishes that

arrived. The night began with a glass of wonderful prosecco on arrival, followed by our first course of a smoked mackerel and seasonal vegetable salad. We also enjoyed Yorkshire puddings and onion gravy, with potted beef that melted in your mouth. It went perfectly with Hawksmoor’s very own blend of red wine.

We headed to the City on September 19th, on a FAM trip to Clayton Hotel London Wall to see what they have to offer. Being a Thursday evening, the ‘new Friday’, the bars and restaurants in the square mile were buzzing with workers gathering for after work drinks, and the hotel bar was clearly one of

the popular spots too. The hotel is very conveniently located in the heart of the City, just a five minute walk from Liverpool Street station. Thanks to its central location pretty much all of the City is within a walking distance, making it easy to get to your meetings unaffected by any travel delays.

ALLIANZ STADIUM AT TWICKENHAM

September 3rd was an exciting day for our Club members who joined PA Life’s FAM Trip to Allianz Stadium at Twickenham. The stadium was renamed at the start of September, following a partnership agreement with the Rugby Football Union and the insurance provider. Our day kicked off at 11am, but we had been invited to make the plush East Wing premier hospitality area our morning office, should we want to arrive earlier.

We covered a good number of the 34 different events spaces located across the many floors of the stadium. The spaces are hugely versatile and vary from high end private dining rooms, such as The President’s Suite, that hosts royalty and VIPs on match days, to an on-site pub. The day finished with a lunch and a lively roundtable discussion about tips for organising Christmas Parties, cultural sensitivities and alcohol at events.

CLAYTON HOTEL LONDON WALL
HAWKSMOOR WOOD WHARF

[WORK & LIFE]

Lesley Gabriel

It’s a club that knows exactly what you need before you even do.

Lesley has worked as an assistant for over three decades and risen to an EA position through roles within the media industry, where she spent the majority of her career, and lately within the NHS.

You are currently temping. Is this a conscious decision, and a way to maintain better work/like balance?

I have just completed a temporary role in the NHS as an EA to C-Suite. I was a media industry EA until my (late) father took ill, with terminal cancer. I was due to start a new role in the UAE, but stood that down to look after my dad in his last years... so the serial contracting began. I felt (very naively) that contracting, or temping, would allow me more flexibility. Not sure how so, when you are still looking after the CEO/COO full time.

What do you enjoy most about the EA role? And what do you find most challenging?

Of course, it’s not all sunshine and organised spreadsheets. Sometimes, managing last-minute changes can feel like you’re defusing a bomb with seconds to spare. But that’s all part of the thrill! Unflappability (is that even a word) and organisation are my EA superpowers.

What aspects of the PA Life Club membership are you enjoying most, and how is the Club benefiting you?

The Club is pretty amazing already and it is a privilege to be a part of such a wonderful group, something we should never take for granted.

Would you like PA Life Club to offer more benefits, and if so, what would these be?

Do you have any recommendations for personal development books?

How Women Rise: Sally Helesen and Marshall Goldsmith.

Who inspires you?

I love the sheer variety of it. No two days are ever the same. One minute you’re playing ‘Diary Tetris’, the next, you’re orchestrating a last-minute client dinner, as if you were planning the Oscars. You’ve got to be prepared for anything. I even taught a Strictly Masterclass, at very short notice, at one of my away-days, as the guest speaker didn’t turn up and we had to fill the slot.

I enjoy meeting like-minded EAs at events and Fam Trips, love the monthly competitions.... it’s like the gift that keeps on giving. You get to learn, network and the setup works so well, there’s really no need for any tweaks. It’s a club that knows exactly what you need before you even do.

What’s the best advice you’ve been given, and do you have a favourite quote?

I have two: ’Empowered women, empower women’ and ‘Know what you’ve got and know how to use it’.

Women generally inspire me, and I am a huge advocate for those who excel at balancing the demands of high-pressure roles with grace and efficiency. Our ability to elevate the role and champion the skills and contributions of EAs is incredibly motivating. In the past year I have also become my own biggest cheerleader, after a life changing accident in June 2023 left me with an ABI (Acquired Brain Injury), 85% deaf, with no smell or taste sadly. It had taken me almost 60 years to know my worth (plus tax)!

What do you enjoy doing in your spare time?

What is that? I have the most amazing family and a handful of wonderful friends, who I adore and love spending time with. I’m not slowing down yet, I have recently attended great FAM Trips with PA Life Club, taken part in the CUBE, in CW, and was the Star Baker, at The Big Bake off, with my fabulous sister.

Connect with Lesley at linkedin.com/in/ lesleyhgabriel/ Career EA to C-Suite

Get the basics right…that is your brand!

Adam Fidler, founder of the Adam Fidler Academy, is one of the biggest advocates for expanding the EA role for a more fulfilling job, and to gain greater respect for the profession in the workplace. In this issue Adam talks to PA Life about the key skills of the role, as these are the building blocks of a successful career...

We spend a lot of time at Adam Fidler Academy talking to our students about the importance of broadening their roles, and demonstrating wider value-added and responsibility as a PA or EA.

An Assistant requires high competence in the foundation or ‘core skills’, and by that, I don’t just mean technical skill (MS Office). I mean more basic skills expected of an outstanding Assistant.

GETTING THE FOUNDATION SKILLS RIGHT

Write it down: There is an old phrase: “Never go in to see your boss without a pen and paper in your hand.” No, you won’t remember it, and writing it down helps you to retain information. Sorry, everyone, but a laptop is no replacement for a stylish pen and notepad. Be punctual: Most of our students arrive

on time for classes. Being late once is okay, but being late a second time is all that we may remember about you, no matter how good an EA you are.

Dress appropriately: What image are you trying to portray? Who is your audience? Think about image as it really is very important. I don’t care what others are wearing – I care about you. It may be old-fashioned, but you only get seven seconds to make a first impression.

Smile: Here’s a new phrase: “Do you like your job?... well, you might want to tell your face that!”. I am not here to offend, but non-verbal signals say more than we actually say verbally. And, for goodness’ sake, smile in photographs, especially if they’re on social media!

Have humility: No one likes a cock-

sure EA. By all means, be assertive, and confident, but balance it with a good dose of humility. With humility, people will warm to you, and won’t think you’re trying to take over.

Never answer the phone with ‘Hello’: I recognise people don’t use the phone as much as they used to, but whether you’re using a company mobile or desk phone in the office, let’s ban the word ‘hello’. It means nothing. Answer with a polite ‘Good morning/afternoon’ followed by your company name, and even your own name so the caller knows they’ve reached the right place.

The basics are never too basic. They reinforce professionalism, commitment and an awareness of high standards. Build your brand on that, and you’ll always be a top EA! adamfidler.academy

You can’t out-yoga a bad boss: How to get leadership buy-in to invest in wellbeing

Have you been tasked with creating a wellness strategy, or are you taking the initiative yourself, but not sure where to start? Mesi Balog, Workplace Wellbeing Consultant and Founder of Treat Your Staff, shares her step-by-step guide for EAs and PAs in creating a cohesive and sustainable business case, and getting that crucial leadership buy-in…

An effective workplace wellbeing strategy is so much more than providing ad hoc wellbeing activities. It’s a holistic strategy that embeds wellbeing into the culture of an organisation. EAs and PAs are in a pole position to drive forward these strategies and initiatives, as they understand the needs of their teams and can push to get wellbeing higher on the leadership’s agenda.

Employee wellbeing should be a priority in any business, regardless of the sector. Employees who feel they are being looked after are happier, more productive and loyal to their business. Securing funding for employee wellbeing has never been easy and today’s challenging economic environment makes it even harder. Many leaders are still sceptical about the tangible benefits of wellbeing programmes, perceiving them as non-essential and costly.

The following steps will help EAs and PAs persuade their boss that wellbeing is worth the investment.

UNDERSTANDING LEADERSHIP RESISTANCE

Scepticism due to lack of tangible benefits: Many leaders, especially in traditional industries, view wellbeing as a ‘nice-to-have’ rather than a ‘must-have’. They perceive it as fluffy and not directly linked to business performance.

Financial constraints: In the face of financial pressures leaders prioritise immediate, controllable factors, such as cash flow and sales performance. Employee wellbeing requires more thought, time and resources, which are often in short supply.

Competing priorities: Business leaders

juggle numerous urgent demands, from innovating products to expanding markets. Investing in employee wellbeing can seem less pressing compared to these priorities.

TRANSLATING WELLBEING INTO BUSINESS LANGUAGE

Demonstrate return on investment (ROI): Use data to highlight the financial benefits of wellbeing programmes.

According to a study by Deloitte, poor mental health costs UK employers £51 billion each year. For every £1 spent on supporting mental health and wellbeing of their workforce, employers get £4.70 back in increased productivity. When you tell a CEO they will be getting a return on their investment of over 400% you’re talking their language.

Link wellbeing to business outcomes: Show how a positive work environment leads to better performance and reduced turnover. Present concrete examples and success stories from other organisations.

BUILDING A STRONG BUSINESS

CASE

Align wellbeing with strategic goals: Connect wellbeing initiatives with your company’s strategic objectives. For example, if the goal is to drive innovation or customer satisfaction, explain how a healthy, engaged workforce is essential for achieving this.

Emphasise long-term benefits:

Highlight the long-term gains of wellbeing investments, such as improved employee loyalty, performance and reduced healthcare costs. The World Economic Forum reports that companies investing in employee wellbeing have a competitive advantage and higher profitability, as well as increased employee engagement and motivation. Address common objections: Be prepared to counter objections with data and success stories. If leaders argue that wellbeing is too costly, provide examples of cost savings from reduced turnover and absenteeism.

treatyourstaff.co.uk

& STAR AWARDS

TUESDAY 19TH NOVEMBER, 6-9PM

Maroto, 4 Vere St, London W1G 0DJ

You are invited to the most coveted Christmas Party of the year for the Assistant community –the PA Life annual Christmas Party & Star Awards! The double celebration of the festive season and the Star Awards will be hosted jointly with Maroto at their fantastic Brazilian-themed restaurant & club in central London.

SPONSORSHIP OPTIONS

CoPilot – five essential prompts to make an Assistant’s life easier

In today’s fast-paced world, being a personal assistant means juggling numerous tasks, managing schedules, and ensuring everything runs smoothly. It’s a role that demands precision, organisation, and a lot of time. But what if there was a way to make your life easier and give you back precious hours to focus on other projects or tasks? Michelle Curtis, Executive Business Assistant at Microsoft, and a selfconfessed geek, has a favourite tool to help you…

Enter Copilot, your AI-powered assistant designed to revolutionise the way you work. Copilot seamlessly integrates into your daily routine, handling repetitive and time-consuming tasks with ease. From managing emails and scheduling meetings to generating reports and conducting research, Copilot takes care of it all, allowing you to concentrate on more strategic and creative aspects of your job.

Imagine having an assistant who never sleeps, never takes a break, and is always ready to help. With Copilot, you can delegate routine tasks and trust that they will be completed accurately and efficiently. This not only boosts your productivity but also reduces stress and frees up time for you to pursue other important projects or even enjoy some well-deserved downtime.

In essence, Copilot is more than just a tool; it’s a game-changer for personal assistants. By leveraging the power of AI, you can enhance your efficiency, improve your work-life balance, and ultimately, achieve more in less time. So why not embrace this technological marvel and transform the way you work? Your future self will thank you.

STEP-BY-STEP INSTRUCTIONS FOR SOME GREAT AND EFFECTIVE PROMPTS TO USE

Try to remember GCSE (What is your Goal, Context, Source and Expectation?)

1

Email Management (Outlook or TEAMS Copilot)

Prompt Example: “Draft an email to [Recipient’s Name] regarding

[Subject]. Include details about [specific information].”

Steps:

1. Clearly state the recipient and subject.

2. Provide specific details you want included.

3. Specify the tone (formal, informal, etc.).

2

Scheduling and Calendar Management (Outlook Or TEAMS Copilot)

Prompt Example: “Schedule a meeting with [Person’s Name] on [Date] at [Time] to discuss [Topic].” Steps:

1. Mention the person, date, and time.

2. Include the purpose of the meeting.

3. Add any additional instructions (e.g., send a reminder).

3

In essence, Copilot is more than just a tool; it’s a gamechanger for personal assistants. “

Meeting Minutes (TEAMS Copilot)

Prompt Example: “Summarise the key points and action items from the meeting on [Date] about [Topic].” Steps:

1. Provide the meeting date and topic.

2. List key points and action items.

3. Specify the format (bullet points, paragraphs, etc.).

4

Research (TEAMS or Web Copilot)

Prompt Example: “Conduct research on [Topic]. Summarise the findings and provide references.” Steps:

1. Clearly state the research topic.

2. Indicate what specific information you need.

3. Mention the format for the summary (report, bullet points, etc.).

5

Creative Assistance (TEAMS or Web Copilot)

Prompt Example: “Help brainstorm ideas for [Project]. Focus on [Specific Aspect] and provide at least [Number] ideas.”

Steps:

1. Mention the project and specific aspect.

2. Indicate the number of ideas needed.

3. Provide any guidelines or themes to follow.

By following these steps and crafting clear, detailed prompts, you can ensure that Copilot delivers the precise outcomes you need.

Learn more at: learn.microsoft.com

Why has EA & PA training and development been overlooked?

The Executive and Personal Assistant profession has long been underappreciated in terms of training and development, despite the critical role EAs and PAs play in supporting executives and driving organisational efficiency and strategy. This has led to widely felt frustration within the profession. Emily Mills, Director at eavolve, looks at the key issues, and how you, as an Assistant, can best influence your career and make a greater impact on your organisation…

THE TRAINING GAP

Historically, the EA/PA role has often been perceived as primarily administrative which has resulted in a lack of investment in tailored training and development programmes. Organisations tend to underestimate the evolving nature of the Assistant’s role and fail to provide the specialised support needed to meet modern business demands. This oversight has meant that many Assistants are left to learn on the job, without relevant training in areas that could enable them to make a greater impact on the business and (equally as important) their own careers.

THIS HAS CREATED A SIGNIFICANT PAIN POINT

While other professionals have access to structured development pathways, including leadership training, mentorship, and professional courses, Assistants often find themselves excluded from similar opportunities. This not only stifles their potential growth but also limits the organisation’s ability to utilise their skills effectively.

WHY IT STILL MATTERS TODAY

Today’s Assistants are expected to be agile, tech-savvy, and capable of managing increasingly complex tasks. However, the traditional view of EAs and PAs as purely administrative still lingers, and without access to relevant training, many struggle to influence this perception. This reinforces the misconception that their positions are not as essential as they truly are. Changing this dynamic requires a shift in

how organisations perceive and invest in their Assistants.

By providing forward-thinking, strategic training, companies can empower their EA/PA teams to take on greater responsibilities and enhance overall productivity whilst suitably carving out future opportunities. The continued lack of investment in these professionals’ development can be transformed, with the right approach.

HOW TO INFLUENCE YOUR CAREER AS AN ASSISTANT

Pursue lifelong learning: Seek out courses and training opportunities, even if your organisation doesn’t provide them. Focus on skills that align with your company’s strategic needs and your own personal career goals.

Build strategic relationships: Network with colleagues and industry professionals regardless of whether you are in a stable role or open to a new one. Strong relationships can offer valuable insights and open opportunities for advancement. Take initiative: Look for ways to add value by anticipating problems and proposing solutions by getting ‘under the skin’ of the business and environment around you. Being proactive will demonstrate your ability to contribute beyond your standard duties. Master technology: Stay up to date with relevant tools and platforms. Technological proficiency will enhance your efficiency and position you as a critical asset with an advanced skill set

Focus on skills that align with your company’s strategic needs and your own personal career goals.

such as the competent use of AI tools and platforms.

Develop your personal brand: Craft a personal brand that reflects your strengths, skills, and aspirations. This will help you stand out and build a reputation as a key player within your organisation, industry and market.

By following these steps, Assistants can actively influence their career trajectories, ensuring they are recognised as indispensable contributors despite the historical neglect of their professional development.

eavolve.co.uk

Amanda Redfern

EA to Chief Executive, London Market Division, Odyssey Group

Amanda has proven to be highly motivated, organised and capable of working to tight deadlines over the past ten years that she’s been in an assistant role. She thrives under pressure, yet maintains a good work/life balance - a prerequisite in the fast-paced global insurance environment she works in. She still finds time to mentor fellow assistants too, both as a PA Life Club Mentor, and also with Lily Shippen recruitment...

What led you to become an Executive Support professional?

I finished university (I did an Organising Live Arts Degree) and it was a challenge to get a job in the recession. I really wanted to go into events at the time, however there was no work. I started my EA journey a different way and ended up doing a secondment as a PA. When I looked at the job description I knew I could do this role and really wanted to get the job. The things I liked about the role were organising, event planning, problem solving, working with an array of different people and having different tasks.

Looking back at when I first started as a PA – it was a great experience. I will always remember how much fun I had during my handover period, the Directors I worked closely with and what I managed to get involved with – it was a steep learning curve, however it was the start of something special.

As well as being a busy EA, you also volunteer as a mentor with two organisations. What does mentoring give to you and why should other senior assistants consider it?

I love mentoring – it is a chance to help fellow EAs and PAs in this industry. I feel like I am making a difference and giving something back. I think it’s wonderful to see people grow and develop, and I feel priviledged to have had the opportunity to help them with this.

What would be your top advice be for an Assistant wanting to advance their career e.g. moving from a PA to an EA?

I would have a look at what do you enjoy about your role and what you like doing. Also. I would have a look at what you could add to your experience or learn in your current role - this could help to enhance your CV.

“I would look into AI and how to utilise this in your role, starting with using and presenting data and social media training”

Questions to focus on if you are making a plan and want to invest in yourself:

• What do you like doing vs what you do not feel as confident about?

• What is it about an EA role that interests you?

• What is your current job description vs an EA job description

- what is the difference?

• What industry do you want to go into?

• What books are you reading? How are you broadening your network? What podcasts are you listening to? What EA/ PA clubs/ committees are you part of?

• Are you taking on any extra projects?

These questions are just a starting point. Once you have answered these, I would suggest coming up with a plan – this is when the fun starts as you can see how you can progress to the next role.

What makes a great Assistant today?

There is quite a list – being proactive, looking at the broader picture, knowledge of the business, suggesting solutions, coming up with different contingency plans, thinking outside of the box, building a strong rapport with your bosses and team, and other EAs and PAs in your organisation. Also project managing different tasks, aligning your goals to your boss’s priorities, using your network, becoming an extension of your boss – these are just a few things, I could add many more!

One video I love and it really resonates with me is Jeremy Burrow’s video – What do assistants do? # AssistantsLEAD –this sums up what a great EA/PA will be doing as their day job!

How do you see the future of the Assistant role, especially in a view of fast advancing tech and tools, and how can Assistants ensure they stay on the top of their game?

The assistant role is becoming more strategic, not just the usual stereotype of a PA or EA role…. I think keep learning, talking to other EAs and PAs in the industry to find out what the trends are, and see how you can use these tools to enhance your role. And don’t let the tech take over your role. I would look into AI and how to utilise this in your role, starting with using and presenting data and social media training.

What’s the best advice you’ve been given and by whom? I have been given a lot of great advice and have quite a few useful quotes to refer to - here are some of my favourites: ‘Cream always rises to the top’. And’ life is not a dress rehearsal’ - my dad. ‘Kindness doesn’t cost a thing’. ‘Never go to bed angry’ - my mum.

‘Never send an email when you are angry’ - a previous boss.

Do you have any recommendations for other PAs and EAs on career or personal development books or courses?

I would suggest looking at an array of books, not just ones which are focused on PAs and EAs industry. The Leader Assistant – Jeremy Burrows, Staff Matters. The Modern Day Assistant – Lucy Brazier, Executive Assistant Mastery. Maria Fuller and Bonnie Low-Kramen have also written great books on the subject.

What are your favourite things to do and places to visit in London?

When I have time, I love trying new restaurants. I do love being in London – we are so lucky to have so much history and culture on our doorstep. Afternoon tea is a treat, and my favourite so far is Fortnum and Mason.

Where do you most like to send your execs for a business lunch or dinner in London? Favourite hotels to book for your visitors?

I book an array of different restaurants – highlights for me: Kerridge’s, any food with Rhubarb Hospitality, Nobu Shoreditch, Smith and Wollensky, the Wolseley City, Café Murano, and many others.

Favourite hotels: the Exclusive Group, the Iconic Group, the Berkeley, Claridge’s, Corinthia, Coworth Park, to name a few!

You can connect with Amanda on LinkedIn at: linkedin.com/in/amandaredfern7

Ramp up hospitality in 2025

2025 is shaping up to be an exciting year for PAs and EAs looking to create memorable hospitality experiences for their organisations...

Corporate hospitality has long been a valuable tool for building relationships, rewarding employees, and entertaining clients. With a wide array of offerings available, from sporting events to cultural festivals, PAs and EAs have numerous options to choose from to cater to diverse preferences and budgets. Here’s a look at some of the top options available in 2025, plus some PA Life Recommended Suppliers...

SPORTING EVENTS

Sports remain one of the most popular choices for corporate hospitality – and you definitely don’t need to be a fan to enjoy yourself!

• Football: Premier League and Champions League matches provide thrilling experiences with access to VIP lounges, executive boxes, and pre-match hospitality. GO Sport Travel, Manchester City, Fulham FC and Tottenham Hotspur are your go-to partners.

• Rugby: The Six Nations and Autumn Internationals continue to be premium choices. Hospitality packages include pre-match meals, meet-and-greets with rugby legends, and post-match celebrations. The Allianz Stadium at Twickenham will be your teammate.

• Tennis: Summer means tennis in the UK, and luckily south west London is home to one of the four Grand Slam tournments. So why not take the team

or clients to Wimbledon for a day in the sunshine (hopefully!), a few glasses of Pimm’s, and some Centre Court action?

• Cricket: With The Ashes set to take place in the UK in 2025, cricket hospitality will be in high demand.

Options include private boxes, VIP suites, and pitch-side dining, allowing guests to enjoy a relaxed day of sport with top-tier service. Why not see what Emirates Old Trafford and Kennington Oval offer?

• Horse Racing: The sport of Kings and Queens – and there’s no shortage of venues to pick from across the country.

Both Royal Windsor Racecourse and Ascot Racecourse have so much to offer PA Life readers when it comes to fab corporate days out!

MUSIC AND CULTURAL EVENTS

Music provides a unique opportunity for corporate entertainment, blending luxury with the vibrancy of live performance. Let’s see who’s gigging:

• Concert Hospitality: Whether it’s a global superstar at The O2 Arena or an intimate performance at the Royal Albert Hall, concert hospitality packages often include VIP seating, private bars, and exclusive backstage tours.

• Festivals: For a more unconventional choice, summer music festivals like Glastonbury and the Isle of Wight Festival offer corporate hospitality in the form of luxury glamping, VIP viewing areas, and gourmet dining experiences. These are perfect for younger, creative teams looking for a memorable bonding experience.

• Theatre and the Arts: The West End continues to attract visitors with its world-class productions. Corporate packages from the likes of Wicked Direct can include pre-show dinners, premium seating, and opportunities to meet the cast, while showcase events like London Fashion Week are hubs of hospitality.

CULINARY EXPERIENCES & FINE DINING

Feeling hungry? If you want to focus on gourmet experiences, culinary events and fine dining packages provide an elegant and sophisticated form of corporate hospitality:

• Chef’s Table Experiences: These events offer an intimate dining

Isle of Wight Festival 2023 - Main Stage Niall Sarah Louise Bennett

experience where guests can enjoy a bespoke menu while interacting with the chef. Settings such as The Hawksmoor are perfect for nurturing close business relationships or celebrating team achievements.

• Food and Drink Festivals: Events like Taste of London and the Great British Beer Festival (set to return in 2025!) offer VIP hospitality packages that include exclusive access to masterclasses, private tastings, and meet-and-greets with renowned chefs and brewers.

BESPOKE AND UNIQUE EXPERIENCES

If you’re looking to go beyond traditional hospitality options, bespoke experiences

can leave a lasting impression, and the choice is plentiful:

• Exclusive Tours and Retreats: Private tours of historic landmarks, countryside retreats with team-building activities, and exclusive access to car racing circuits or yacht charters are just a few examples. These experiences, such as those offered by the Old Course Hotel St Andrews or the Foxhills Club & Resort, can be designed to align with the interests and preferences of clients or employees.

• Adventure and Wellness Retreats: For a more health-conscious option, wellness retreats offering yoga, mindfulness sessions, and organic cuisine in tranquil settings can provide

a refreshing break from the corporate world.

Alternatively, adventure activities like helicopter tours, hot air balloon rides, or driving experiences can cater to thrillseekers within the organisation. See Events and Kymani can help you find zen. And if you want to combine all the above, then Center Parcs is your answer! By carefully selecting the right event and experience using resources such as the PA Life Recommend Supplier Directory, you can create memorable moments that strengthen business relationships and reward their teams in truly unforgettable ways. palife.co.uk/supplier-list

Multi-award winning facilities, with the largest spa garden in England

Team Building Group Dining Golf Courses

18 meeting & event spaces hosting up to 400 delegates

England’s Destination Events Venue

Set in 1,000 acres of stunning countryside in the North West, Carden Park Hotel has invested over £22 million in improvements since 2020, with further exciting projects in progress...

‘Tis (almost!) the Season: Final prep for your Christmas party

The countdown to your corporate Christmas party is now well underway. It’s time to turn your attention to the final preparations that will make your event truly memorable…

CRAFTING THE PERFECT ATMOSPHERE

To create a festive ambiance, consider the following: Decorations: Transform your chosen venue into a winter wonderland with sparkling lights, festive centrepieces, and seasonal décor.

Theme: Choose a theme that aligns with your company culture and the preferences of your guests. Popular options include winter wonderland, holiday glam, and festive funfair.

Music: Set the mood with a carefully curated playlist of Christmas classics and upbeat holiday tunes.

>>> THE KIA OVAL, A HIDDEN GEM IN LONDON

With a rich 179-year history, the Kia Oval stands as one of the world’s most iconic and well-known sports venues. The host of the first FA Cup and the birthplace of the Ashes cricket series between England and Australia, the Kia Oval today welcomes over 400,000 visitors annually.

So much more than just a cricket ground, the Kia Oval operates 365 days of the year as a leading Conference and Events venue in the capital. With a variety of facilities, including rooftop terraces

ENSURING A SMOOTH EVENT

To avoid any last-minute hiccups, take the following steps:

Confirm Details: Doublecheck all vendor contracts, guest RSVPs, and event timelines.

Assign Responsibilities: Delegate tasks to your team members to ensure everything runs smoothly on the night.

Have a Contingency Plan: Be prepared for unexpected situations by having a backup plan in place for transportation, catering, or entertainment.

with unbeatable views of the London skyline, private bars, and indoor social spaces, there’s a little bit of something for everyone.

The Kia Oval has a range of rooms available for conferences, exhibitions, and other events throughout October and November, and as the festive season approaches, our experienced Sales team is ready to help you find the perfect space and package for your Christmas party.

Enquire about hosting your next event at the Kia Oval at enquiries@kiaoval.com or 020 7820 5670

DELICIOUS DINING AND FESTIVE DRINKS

A delicious meal and festive drinks are essential components of any successful Christmas party. Consider the following options:

Catering: Choose a catering company that specialises in holiday-themed menus and can accommodate dietary restrictions.

Bar Service: Offer a variety of alcoholic and non-alcoholic beverages to suit the tastes of your guests.

Signature Cocktails: Create signature cocktails that reflect your company’s brand or the theme of your party.

ENTERTAINMENT AND ACTIVITIES

Keep your guests entertained with a variety of activities and entertainment:

Live Music: Hire a band or DJ to provide festive tunes throughout the night.

Photo Booth: Set up a photo booth with props to capture fun memories.

Games and Activities: Organise icebreakers, games, or a raffle to keep guests engaged.

The recommended venues and suppliers over the following pages offer exceptional services to make your event truly unforgettable.

AT THE LYGON THIS WINTER

Reward your team with a private dining party or delicious festive afternoon tea, or celebrate their success with a corporate spa membership designed to recharge and rejuvenate. The Lygon is the place to celebrate, dine and relax this Christmas.

The Kia Oval, a hidden gem in London. Private roof terraces with unrivalled views across London.

With a rich and storied 179-year history, the Kia Oval stands as one of the world’s most iconic and well-known sports venues. The host of the first FA Cup and the birthplace of the Ashes cricket series between England and Australia, the Kia Oval today welcomes over 400,000 visitors annually for cricket matches, parties, conferences, and private events.

One of the venue’s best-kept secrets is its array of outdoor terraces – private, outdoor, and covered spaces that can accommodate groups of 20 to 600 guests. These terraces and their adjoining rooms offer a stunning combination of sights: the iconic cricket ground and panoramic views across London, including landmarks such as the London Eye, Big Ben, MI6, the Shard, and Canary Wharf.

We have a range of rooms available for conferences, exhibitions, and other events throughout October and November. As the festive season approaches, our experienced and dedicated Sales team is ready to help you find the perfect space and package for your event.

Tick Christmas off your to-do list and host a spectacular party at a world-class venue...

Very few venues in the UK boast the experiences Tottenham Hotspur Stadium offers. Think of the Stadium as a universe where worlds collide, bringing together the best of the best. From world class acts including Beyonce, Red Hot Chilli Peppers and Lady Gaga, to the edge of the seat action of the Premier League and NFL, Tottenham Hotspur Stadium never fails to deliver.

And the excitement isn’t just limited to the pitch and the stage – the Stadium is home to spectacular spaces for you to make your mark this festive season. When it comes to Christmas celebrations, Tottenham Hotspur Stadium

means business, delivering an exceptional experience at every turn; the possibilities are truly endless.

If you truly want to wow your team this Christmas, Tottenham Hotspur Stadium should be top of your wish list. From bespoke dining options to live entertainment,

the Stadium is a venue that exceeds expectations and lights up the imagination. With a huge variety of spaces and customisable package options, London’s leading event space is the perfect choice for your Christmas and end of year celebrations.

Get in touch with our team and plan an event like no other!

When it comes to Christmas parties, no one does it better than Tottenham Hotspur Stadium!

Prices from £115pp+VAT Contact: events@ tottenhamhotspur.com

Have a delightful Covent Garden Christmas!

It's never too early to start planning your Christmas party.

The Form Rooms, located in the heart of Covent Garden, is the perfect venue to host an unforgettable celebration.

Our versatile venue has a capacity of 110 guests for a standing reception and 70 for theatre-style presentations. The space features movable staging, uplighters, and built-in speakers, and it’s available for exclusive hire. Conveniently located just 10 minutes from Covent Garden, Tottenham Court Road, and Charing Cross stations, our charming event space has all the flexibility and festivity you need to make your Christmas events memorable and accessible.

before October 31st with "XMAS@TFR" code

room

We are looking forward to hosting your festive celebration!

PUT YOUR CHRISTMAS PARTY ON LONDON’S CENTRE STAGE

From the Festival of Britain in 1951, right through to the New Year’s Eve fireworks and the BAFTAs – join the list of iconic events that have been hosted in South Bank.

When it comes to Christmas in London, you can’t beat the magical atmosphere of South Bank. Lights glittering in the trees along the riverside, the warming smells of mulled wine and sweet treats from the Winter Markets, and festive music drifting in the air from all the seasonal pop-ups and entertainers are guaranteed to get you in the yuletide spirit.

Whether you’re looking for a small intimate dinner in a restaurant private dining room, glamourous black tie event, competitive socialising or a sparkling rooftop drinks reception, South Bank’s extensive portfolio of stunning venues has the answer.

Explore our venue directory at southbankvenues.london

>>> CHRISTMAS BY THE RIVER

When it comes to Christmas in London, you can’t beat the magical atmosphere of South Bank. Lights glittering in the trees along the riverside, the warming smells of mulled wine from the Winter Markets, and festive music drifting in the air from all the seasonal pop-ups and entertainers are guaranteed to get you in the yuletide spirit - making it the perfect destination for your festive celebrations.

Whether you’re looking for a small office get-together, or planning an elaborate party for over 1000, every possibility is catered for. Head to the skies for a sparkling rooftop reception at Sea Containers Events or the Buffini Chao Deck, book a private dining room in one of the many

riverside restaurants, or if your party style is more activity-led, there’s a host of attractions and venues right on the doorstep.

Hire a private capsule on the London Eye, sing your

heart out at

take on the London Dungeon Escape Room, or hire out American sports bar Passyunk Avenue, complete with baseball batting cages and shuffleboard.

Plan your perfect Christmas Party in South Bank. For even more inspiration, explore the comprehensive online directory to find your ideal space. southbankvenues.london

>>> PRESTIGE VENUES & EVENTS

Prestige Venues & Events offer the ideal solution for hosting exceptional events. With over 30 premium venues across the UK, located in both major cities and smaller towns, their diverse spaces cater to a wide range of needs. From grand dinners and award ceremonies to intimate meetings, each

venue features various room sizes, stunning views or surroundings, and easy access through ample parking or excellent transport links.

What truly distinguishes Prestige Venues & Events is their outstanding team and exceptional cuisine. Their experience makers are dedicated to ensuring every event runs seamlessly, offering personalised support from the initial planning

stages to the final execution. Additionally, their talented chefs craft bespoke menus that elevate any occasion, from refined canapés to gourmet dining, leaving a lasting impression on every guest.

For those in need of a venue that delivers impeccable service and unforgettable experiences, Prestige Venues & Events provides an unparalleled

choice. Their attention to detail, exquisite food, and commitment to excellence make them the go-to option for those seeking to impress clients and executives alike.

With Prestige Venues & Events, every event is guaranteed to be nothing short of extraordinary.

Find out more at: prestigevenuesandevents. sodexo.com / 0330 1233 885

Lucky Voice karaoke,

Festive Meetings in the Forest

This Christmas gather your team for a festive day at Center Parcs Woburn Forest, Bedfordshire, or Sherwood Forest, Nottinghamshire. Enjoy private meeting space in The Venue, explore the twinkling lights of Winter Wonderland together, and indulge in delicious festive food and drink. This magical setting is perfect for creating an unforgettable team day in the forest.

CONNECT WITH US centerparcs_events

Center Parcs Conferences and Events

FIND OUT MORE

ENQUIRE ABOUT YOUR NEXT CORPORATE EVENT www.centerparcsevents.co.uk centerparcs.events@centerparcs.co.uk 03448 267715

>>> CENTER PARCS

This Christmas, treat your team to an unforgettable festive day in the forest at Center Parcs.

Kickstart the day with a productive workshop or strategy meeting in our stateof-the-art conference facilities overlooking the lake, dine on some delicious festive food and then explore Winter Wonderland, filled with snowy trees, twinkling lights and a sprinkle of magic. Round off the day with a dip in our water park – why not ride the Wild Water Rapids under the stars for a magical after-dark experience?

Our festive meeting package includes a private meeting space at The Venue with tea, coffee and biscuits, a two or three (+£10pp) course festive lunch with Prosecco

or other festive drink, and access to our village facilities including the Subtropical Swimming Paradise and Winter Wonderland. It also includes complimentary car parking and pre-bookable EV spaces. This package costs

from £99 + VAT per person, and is available at Woburn Forest and Sherwood Forest from November 8th to December 13th 2024.

Discover a unique and unforgettable way to reward hard work, boost morale,

foster stronger relationships and celebrate the most wonderful time of the year with colleagues.

Ready to bring your team together in the forest this festive season? events.centerparcs.co.uk

>>> WICKED

Treat your clients or colleagues to an unforgettable evening of live theatre this Christmas, with tickets to “London’s #1 show” (LBC), Wicked.

Tickets are still available this December to celebrate Christmas at Wicked with great reduced rates from

£32.50 for parties of 10+.

Alternatively, elevate your teams experience with the best seats in the house (rates available on request).

To make the occasion truly memorable, we can enhance your trip to Oz with an array of exclusive extras with our local partners. Why not sample our exclusive Wickedthemed Afternoon Tea at the

Clermont Victoria located just minutes from the show? Or treat your guests to a private reception with an array of mouth-watering canapés, finger foods, and a diverse selection of creative cocktails, champagne, and beverages at The Leopard Room in The Rubens at the Palace Hotel.

Alternatively, keep it simple and get the team together for

a bite to eat before the show at Sicily, a family run Italian restaurant located in the heart of bustling Belgravia...and many more!

We look forward to hearing from you, so please get in touch to discuss your bespoke Wicked experience with our team at hello@wickeddirect.co.uk

>>> ETIHAD STADIUM

The Etihad Stadium is the perfect venue for your festive celebration. We firmly believe that every event is individually tailored and has a person behind it. Your Christmas coordinator will not only bring a friendly and personalised service but will push the boundaries to explore new and engaging ideas.

Our unique event spaces create the perfect backdrop for a memorable experience – whether you’re entertaining four guests or 400 we have something for you. You can even hire your own pub!

If your group has limited numbers, and a shared party night is what you want, then look no further: our 80s, 90s, 00s ‘Hits Mix’ Bingo night is set to be a fun filled evening, offering brilliant festive fun

with some crazy bingo thrown in. Join us for a trip down memory lane with a full house of entertainment.

The Stadium is well connected by public transport with great links into Manchester City Centre.

We have our own Tram stop on campus with regular services on both evenings and weekends, and we are less than 10 minutes away by car to Manchester Piccadilly. If you do have designated drivers in your party, fear

not as we also have parking options available on Campus – please note these are subject to availability.

Get in touch, and let’s start planning your party.

0161 444 1894 (option 2) / cityevents@mancity.com

>>> CELEBRATE AT THE LYGON ARMS THIS WINTER

With a tradition of welcoming guests for over 650 years, our historic coaching inn is the perfect place to kick off the festive season in style, combining country cool with charming heritage.

Set in the picturesque village of Broadway in the heart of the Cotswolds,

follow in the footsteps of notable figures such as King Charles I and Oliver Cromwell as you step into a very warm welcome.

Toast the end of the year with the team or friends and family with a delicious festive afternoon tea or enjoy dinner in one of our unique private rooms. You can even hire the laid-back and cosy Tavern for an exclusive use venue to

eat, drink, and celebrate the season.

The Lygon Spa, located in the honey-coloured courtyard, is a tranquil space to unwind and reset. Treat yourself and friends to a Spa’rkle Spa Day, perfect to unwind from seasonal stresses.

For corporate gifting, there’s the Relax and Reward package, a specially curated

membership tailored to recharge and rejuvenate your team throughout the year.

The Lygon Arms also offers an array of gift vouchers, ranging from a pampering treat in the spa, dining, or an overnight stay. Make our home your home this Christmas.

Find out more at: lygonarmshotel.co.uk

Add some Brazilian spirit to your events at Maroto Restaurant and Club

Located just a few steps from London’s iconic Oxford Street, you’ll find an exquisite, Brazilianthemed Maroto Restaurant and Lounge Club. Whether you’re seeking a refined late-night dining experience, an exhilarating night out, or a venue with a difference for your next corporate event or party, Maroto offers the perfect setting for you…

MAROTO RESTAURANT

At the Maroto Restaurant you’ll find a tantalising fusion of Brazilian flavours interwoven with contemporary culinary techniques, creating a dining experience that is both innovative and rooted in tradition. From the vibrant starters to the hearty mains and enticing sides, every dish reflects the rich heritage of Brazilian cuisine.

The menu showcases a variety of Brazilian sauces and flavours, from the tangy tucupi sauce, accompanying scallops, to the aromatic feijoada sauce paired with succulent pork belly. Guests can savour the essence of Brazil in dishes like the Cornish Hake with moqueca sauce, marrying the delicate fish with the bold flavours of coconut milk, peppers, and dendê oil. The influence of Brazilian cuisine shines through in every aspect of Maroto’s offerings, promising diners

a culinary journey filled with authenticity and innovation.

You will enjoy a dynamic dining experience. From exquisitely crafted dishes blending heritage with contemporary twists to curated wines and lively entertainment, Maroto promises unforgettable evenings filled with exceptional food, music, and ambiance.

Capacity seated: Bar: 10 guests. Kitchen counter: 7 guests.

Main floor: 48 guests Standing: 50 guests

MAROTO LOUNGE CLUB

The late-night Bar and Lounge Club at Maroto is nestled below its sister restaurant Maroto Restaurant. You’ll be greeting with a refined yet accessible bar experience and a rare late-night dining option in the city. Maroto attracts a diverse crowd with its vibrant array of music, food and drinks in an atmospheric setting, all upheld by worldclass hospitality. The entertainment and Brazilian fare are enjoyed in the softly lit bar space, with its interior design taking inspiration from the 1930s’ art deco movement.

Maroto welcomes guests until late, allowing you to unwind on the

plush sofas, savouring the meticulously crafted cocktails and enjoying great music curated by Musical Director Shane Mac.

Capacity standing: 225 guests

PRIVATE DINING ROOM

Experience the ambiance of Maroto Restaurant’s Private Dining Room, where you can savour panoramic views or opt for the intimacy of drawn blinds. Whether it’s an intimate gathering, a crucial business rendezvous, or a joyous celebration, the Private Dining Room is the perfect setting for any occasion. Capacity seated: 10 guests

For enquiries and bookings, please contact Dimitri Serif Events Manager on: dimitri@maroto.london 07771 817677 marotolondon.com

The festive season without gifts just isn’t the same...

Clients and colleagues both appreciate the gesture, whether it’s a gift to impress or a token of appreciation. As a PA or EA you are often the person in the office in charge of organising the gifts, and it can be a stressful task of selecting, sourcing and ensuring they get delivered on time. We’ve selected two different options to make the task a little easier...

Gift sophisticated relaxation

AIRE Ancient Baths combines old bathing traditions with modern wellness, offering the chance to gift an exceptional moment among associates or peers. A sensory journey through thermal baths, massages and exclusive rituals, all elegantly presented as the ultimate gift of relaxation.

AIRE Locations can be found in the heart of vibrant cities, including London, located in an 18th-century townhouse in Covent Garden, once home to

>>> WELLBOX

Eating your weight in cheese boards and unlimited glasses of fizz makes Christmas delightful, but those months in the run-up can be pretty stressful. Especially when you’re the one tasked with finding meaningful gifts on a budget for a lot of people, who you don’t really know. Oh, and the pressure of getting it all delivered on time!

WellBox makes it easy and enjoyable to find gifts for people at work. Choose from a wide range of food, drink, and wellbeing gifts that not

This historic setting, lit by hundreds of candles and infused with a relaxing Signature Fragrance, offers an oasis of calm amidst London’s eclectic energy.

The AIRE Experience is the perfect option for gifting relaxation as it is a thoughtful gesture for corporate acknowledgements, client appreciation, or as a unique employee incentive. Becoming an exceptional choice for holiday season gifts, it is ideal for celebrating and rewarding team members or business partners.

There are two ways to gift this experience: the digital

only impress, but also make a difference. Plus, enjoy free delivery within the UK.

Whether it’s showing appreciation for your team and colleagues, thanking clients, or spreading holiday joy, our ready-to-go gift hampers or bespoke gifts allow you to add a personal touch that truly stands out.

Every WellBox gift gives back. Each purchase provides a meal to someone in need through our network of charity partners or supports the mental health charity Mind. You can enjoy the festive season knowing

AIRE E-Gift and the physical AIRE Gift Box, an elegant gift featuring a beautifully designed box including an exclusive holiday season edition, making it a truly luxurious and thoughtful option.

Discover the AIRE Experiences at beaire.com or contact the team at 020 3830 4610 or london@beaire. com to arrange the perfect relaxation gift.

you’re not just sending a present - you’re making a real difference to someone in need.

Visit wellbox.co.uk to explore our hassle-free, thoughtful gifting solutions.

Download the Christmas brochure using code PALIFE24 before December 1st and receive a voucher for FREE gift packaging upgrades and personalised branded letters.

Curate exquisite corporate dining experiences

Whether it’s a celebratory dinner, a client appreciation event, or a team-building activity, private dining offers a unique and intimate setting to create lasting memories…

When planning a corporate dining experience, there are several key factors to consider:

1 Venue Selection: Choose a venue that aligns with your event’s theme and the preferences of your guests. Look for establishments with elegant ambiance, attentive staff, and a proven track record of hosting successful private events.

2 Menu Customisation: Collaborate with the venue’s culinary team to design a menu that is both delicious and visually appealing. Consider your guests’ dietary preferences and any specific requests.

>>> CARDEN PARK

From senior leadership meetings and team ‘thank you’ meals to large award ceremonies and themed charity balls, when it comes to private dining, organisers are increasingly looking beyond the usual threecourse dinner to ensure their events are spectacular and memorable occasions.

North West England’s leading countryside conference venue – Carden Park Hotel – exemplifies this innovative and adaptable approach to private dining. Nestled in a 1,000-acre estate, the resort features over 18

3 Entertainment and Ambiance: Enhance the dining experience with carefully selected entertainment options. Live music, captivating speakers, or interactive activities can add a touch of sophistication and engagement.

4 Service Excellence: Ensure that the service provided is impeccable. Attentive waitstaff, knowledgeable sommeliers, and seamless event coordination are essential for a memorable experience.

5 Budget Considerations: Set a realistic budget for your event and allocate funds

event spaces of various sizes; with championship golf, outdoor activities, a vineyard, 197 luxury rooms and one of Europe’s best destination spas amongst its many award-winning facilities. Having recently invested over £6.5 million on a vast refurbishment and sustainability programme, the hotel has everything an organiser needs to bring their private dining vision to reality. With a dedicated team of event professionals and banqueting coordinators, Carden Park can adapt to virtually any brief and deliver a truly memorable occasion. Whether it’s street

accordingly. Consider factors such as venue rental fees, food and beverage costs, entertainment expenses, and any additional services. To help you get started,

we’ve compiled a list of recommended venues and suppliers that offer exceptional private dining services and can make your event truly unforgettable…

food stations in a marquee or a bespoke gourmet taster menu in an intimate restaurant; dinner overlooking the glistening pools and hot tubs of England’s largest spa garden or a themed

lunch after a fun team building session – expect an unforgettable private dining experience at Carden Park.

cardenpark.co.uk 01829 731 000

If you’re looking for an elegantly appointed and intimate venue to host your Christmas gathering, Kerridge’s Bar & Grill at Corinthia London offers the perfect seasonal private dining room for up to 16 guests. Join us as we bring festive feasts to your table, brimming with bold flavours and cherished traditions.

The menu, carefully crafted by Michelin-starred chef Tom Kerridge and Head Chef Tom Childs, adds a modern twist to traditional British dishes, elevating your holiday meal. Using the finest seasonal ingredients, each dish has been thoughtfully designed to reflect the warmth and comfort of the season, with every element perfected to create an unforgettable dining experience. The private

dining space itself has been designed with an emphasis on the culinary experience, ensuring food remains at the heart of your celebration.

To complement the meal, you can choose from three expertly curated wine

pairing options. Alternatively, our Head Sommelier will be delighted to select the ideal wines for each course, ensuring every sip enhances the exquisite flavours of your dishes. Whether you’re hosting an intimate family

gathering or a corporate holiday event, Kerridge’s Bar & Grill offers the perfect setting for a Christmas celebration filled with exceptional food and unforgettable moments.

corinthia.com

Private Dining

The Private Dining Room at Kerridge’s Bar & Grill at Corinthia London has been designed to bring Tom Kerridge’s ethos to life: Iconic British food and drink, cooked to perfection, using the best seasonal ingredients.

Please contact the Private Dining Team for more information.

Telephone +44 (0)207 321 3245 or email: privatedining@kerridgesbarandgrill.co.uk

Navigate the world of business travel solutions

Cost-effective travel management is essential for the success of any organisation. With a myriad of options available, choosing the right business travel solutions needn’t be overwhelming…

1 Define your travel needs: Before embarking on the selection process, clearly define your company’s specific travel requirements. Consider factors such as the frequency of trips, destinations, traveller demographics, and any industry-specific regulations. This will help you narrow down your options and identify the most suitable solutions.

2 Evaluate Travel Management Companies (TMCs): TMCs offer a comprehensive range of services, including booking flights, hotels, car rentals, and ground transportation. They can also provide valuable insights into travel trends,

negotiate favourable rates, and manage travel policies.

3 Explore Online Travel Agencies (OTAs): OTAs provide a convenient platform for booking flights, hotels, and other travel services. They often offer competitive prices and user-friendly interfaces.

4 Consider corporate travel cards: Corporate travel cards offer a secure and convenient way to manage travel expenses. They can provide valuable insights into spending patterns, help reduce fraud, and simplify the expense reimbursement process.

5 Leverage technology: Consider using travel

management software to streamline the booking process, track expenses, and generate reports. Look for solutions that integrate with your existing systems and offer a user-friendly interface.

6

Prioritise traveller experience: Your employees’ travel experiences can significantly impact their productivity and job satisfaction. Choose solutions

that prioritise traveller comfort, convenience, and safety. Consider factors such as airport lounge access, hotel amenities, and emergency assistance services.

To help you get started, we’ve compiled a list of recommended suppliers that offer a wide range of travel management services tailored to meet the needs of businesses of all sizes…

Maximising business travel productivity: how luxury breeds success – New research from premium chauffeur service Blacklane highlights the link between travel disruption and its significant impact on productivity.

55 per cent of C-Level executives lose up to three working hours due to stress after a difficult journey. A further seven per cent lose a whole working day – between six and eight hours – when travel is fragmented.

The ‘Luxury Meets Productivity’ report from Blacklane explores the lines between business and leisure travel, and how they are increasingly blurring as travellers look for ways to enhance their wellbeing.

Blacklane’s general manager for London, James Dow, explains: “Poorly planned business travel has a stark impact on productivity. Traveller wellbeing needs to be carefully protected. Blacklane is supporting bookers to ensure all stages of a journey are of high quality, which means

comfortable, reliable, memorable and, most importantly, delivering a successful business trip in all senses.”

Travellers highlight first and business class, access to spas or gyms, using a chauffeur in-destination, and adding on leisure time with family as important to improving their wellbeing.

Dow adds: “Business travellers tell us the luxuries often perceived as an add-on or feature of leisure travel, are in fact integral to their productivity. Luxury is no longer a commodity; it is a vital component of business travel.”

Blacklane.com

BUSINESS TRAVEL

>>> UBER FOR BUSINESS

We don’t want executives to worry about how to get from A to B when they have other things they need to focus on. That puts a burden on the personal and executive assistants (PAs and EAs) who are responsible for organising comfortable travel, often at short notice.

Managing these transport arrangements creates challenges though –especially when meeting plans change at the last minute, or executives lose their receipts or personal items when they are on the move.

We get how difficult that can be, so we’ve developed a range of tools designed to give PAs and EAs greater control and peace of mind.

With Uber for Business’s

Central dashboard, assistants can already view the status of trips, both in-progress and upcoming, in one place. They can also send trip details to an executive’s mobile, even if they don’t have the Uber app.

But now, we’re also launching a new feature in the UK that will help

make travel management seamless. Delegate profiles grant Assistants permission to use their executive’s Uber business profile to request rides, book premium vehicles and reserve trips. These trips can be charged to the executive’s payment method. They can even automate

expensing with our partner integrations.

And should there be any last-minute changes, they will also be able to communicate with both their executive and driver mid-trip and edit destinations.

Uber.com/business

>>> THE FORM ROOMS

Are you ready to experience a different class of meeting and event spaces?

On a quiet street in London’s chic Covent Garden, a new event and meeting space is rewriting the textbooks on how we meet,

collaborate and network.

A historic Victorian school has been lovingly restored and beautifully transformed to create The Form Rooms – a Central London workspace like no other. With a range of flexible onsite spaces, The Form Rooms gets an A* as the perfect blend of

iconic heritage, West End glamour and contemporary London cool for your events programme. And here’s where The Form Rooms goes to the top of the class… Large or small, plenary or break outs, in-person or hybrid, fully catered or just the basics, The Form Rooms

has the flexibility you need to get top marks from everyone attending, whether you are organising a meeting, training course, product launch, workshop or social event.

For more information and enquiries please visit formrooms.co.uk

>>> GLOBAL TRAVEL MANAGEMENT

Global Travel Management has advised businesses to begin planning their events as early as possible, in response to growing demand in the MICE (Meetings, Incentives, Conferences, and Exhibitions) sector. The UK-based independent travel management company has recently expanded its MICE capabilities, ensuring that companies can access a full range of services for business events.

The company’s increased focus on the meetings sector aims to assist corporate clients in securing the best venues and services, particularly given the high demand for in-person meetings and events. Global Travel Management offers

>>> CLARITY BUSINESS TRAVEL

Clarity makes business travel straightforward. We help PAs get their people where they need to be, safely, efficiently, and cost-effectively.

UK-based with global capability, our team of 800+ experts deliver the right service at exactly the right moment. We are the trusted provider of hassle-free travel management programmes for organisations everywhere.

We fuse cutting edge technology with exceptional service. With our travel booking platform, ClarityGo, PAs can manage all their business travel in one place. Thanks to unified searches –whether its accommodation, flights, car hire or rail – results return quicker and with more options than ever before.

PAs can see live availability and book instantly with the industry-leading MeetingsPro, which makes meetings management a doddle.

comprehensive event management solutions, from venue sourcing and contract negotiations to travel logistics and accommodation.

Paul Baker (pictured), Sales Director at Global Travel Management, highlighted the benefits for Personal Assistants responsible for booking travel and organising events: “Our expanded MICE service means PAs can now rely on us to manage every aspect of corporate events, taking away the stress of handling multiple suppliers. This allows them to focus on what really matters – ensuring the event is a success.”

Paul added: “You really can’t start planning events too soon. We’re already looking at small and large meetings – both internal and external –for 2025, 2026 and beyond.”

Global Travel Management

continues to provide its clients with expert support, offering a bespoke business travel and meetings service

tailored to satisfy the needs of each business, regardless of size or industry. gtm.uk.com

For those moments when you need to create a memorable event, conference or incentive – we’ve got a dedicated specialist events division, Brighter. With 24/7 availability

and specialist VIP teams to give that premium touch, exceptional service is at the heart of what we do. The Distinction accreditation from the Institute of Customer Services, combined with

our world-class customer satisfaction scores, shows the power of our people and tech PAs can rely on to support with all their business travel, meetings and event needs. claritybusinesstravel.com

Rail travel with Business Direct: Saving you time and money

Time is money. We have all heard the saying and it is true. We all have important things to do in both our work and private lives, and having your productivity impacted when trying to do the simplest of tasks is, well maddening. This is where Business Direct can help…

So, the question you may now be asking is, “What is Business Direct and how does it help me?”

Business Direct is a real time booking platform that is packed full of features that will not only make your life easier, but will save your business money, and more importantly your sanity. It allows you to book any rail journey in England, Scotland and Wales – it includes the option to book TFL, bus tickets and even ferry tickets if you are travelling to the Isle of Wight. But the best part is that it is completely free!

A free service: No sign-up fees. No booking fees. No processing fees. It’s free.

We work closely with our users and listen to the feedback to improve and

develop the Business Direct offering. So, when the PAs said it was frustrating having to wait sometimes weeks to process a refund, we committed to delivering 90% of refunds within 24 hours, no continual back and forth – just a resolution.

Business Direct also offers you the opportunity to track additional data when booking tickets. For solicitors this may be the case number and the billing channel, for sales teams it may be the name of the client and the reason for travel – the choice is yours with up to 8 customisable fields for the business to use.

For those wishing to promote their green credentials, Business Direct not only records your train journey’s carbon footprint, but will compare it to car

(petrol and diesel) and air.

And all data is available within, literally, two clicks!

So, not only is Business Direct a free to use service that aims to resolve any issues within 24 hours, but we also give you rewards through our SWR Rewards programme where every time you book a ticket you can take advantage of specially curated promotions for Business Direct users – receive money off theatre tickets, venue entry and restaurants.

At Business Direct we offer full 1-2-1 training and a dedicated team that will support you and your company with their business train travel needs. Just email us at businessdirect@swrailway. com today for a conversation and demo to make your life easier.

Spotlight on Scotland

Scotland is a country with a wealth of history that captivates a world-wide audience, breathtaking views, vibrant cultural scene as well as world-class facilities, making it a top destination for meetings and events. PA Life visited some of the best loved resort venues in Scotland to savour the flavour of this amazing country…

Our Scotland tour took in the five-star Cameron House by Loch Lomond, a perfect setting to admire the lakeside views and to savour all that this wonderful hotel and event venue has to offer. We also stayed at another gorgeous hotel, the spa & golf resort, Mar Hall, close to Glasgow airport, yet situated in a beautiful woodland setting. We also feature Crieff Hydro Spa & Resort in Perthshire which has some of the best outdoor teambuilding options at its doorstep. For city vibes, stunning contemporary design and a very convenient location just minutes from Glasgow Central Station, we’ve included Yotel Glasgow.

With so many reasons to choose Scotland for your event, one key factor that often tips the scales to Scotland’s favour is the outstanding choice of diverse venues on offer. You can host your event in a historic castle or palace, or opt for a modern conference centre

or a luxury championship golf or spa resort. Whatever your choice, the surrounding landscape and rich heritage will add to the overall success of your event, leaving your guests impressed and energised, especially when you allow for plenty of downtime or options to take part in the plentiful outdoor activities on offer.

The key business cities of Aberdeen, Dundee, Edinburgh, Glasgow, Inverness, Perth and Stirling are all well connected with airport, rail and road links, and serve the surrounding venues well. Our chosen

venues are all within easy reach of any of the UK’s main urban hubs.

Whether you are after a thrilling teambuilding event or a corporate conference to impress, Scotland has it all and will ensure your event is going to be truly memorable.

REWARD YOUR TEAM WITH UNIQUE

TEAM BUILDING EXPERIENCES

Come for a unique team building experience to reward your team. Our locations across Scotland (Perthshire, Scottish Borders and the West Highlands) are surrounded by fresh air and stunning landscapes. Our unique activities will bond your teams together and leave them with incredible lasting memories.

DAY PACKAGE

from £85 per person include:

Half day meeting with refreshment breaks, lunch and a two hour team building activity with our onsite team. Get in touch with business.development@crieffhydro.com to arrange a visit and get a free taster activity such as alpaca trekking or walking trail. Quote CHLife24 when you enquire.

WHY NOT STAY OVER?

Accommodation prices from £155 per person including breakfast

Rates are a from

Mar Hall Hotel, Golf & Spa Resort: the home of Scottish luxury

Nestled within an idyllic 240-acre ancient woodland estate lies Mar Hall Hotel, Golf & Spa Resort. A five-star grand mansion in the Scottish countryside, just 10 minutes from Glasgow International Airport, the hotel is full of charm and character and dates back to 1828, designed by Sir Robert Smirke, architect of the British Museum…

The hotel is a Grade A listed building known for its exquisite décor and rich history, with luxurious suites that have hosted royalty. Bordered by a mature 18-hole championship golf course, this grand private residence is famously popular with A-list celebrities visiting Scotland and is perfect for both business travel and leisure getaways.

A stunning setting for hosting meetings and celebrations, the resort overlooks breath-taking views across the meandering River Clyde and the majestic Old-Kilpatrick hills and beyond.

Mar Hall is currently undergoing a multi-million-pound investment from new owners who have ambitious plans to inject a new sense of opulence into the resort. The existing mansion will see a full redesign of all public spaces and bedrooms, with a renowned design team that will pay tribute to the hotel’s history while welcoming a modern touch that elevates

the resort with a timeless elegance for decades to come.

THE PERFECT HOST FOR ALL MEETINGS AND EVENTS

The resort boasts an array of options for hosting small meetings to large corporate events and functions.

Flexible meeting rooms range from the intimate Clyde or Garden Suites,

which can host up to 50 and 30 people respectively, to the more specious Crystal Suite catering to up to 100 guests.

All feature elegant décor, modern audio and visual equipment, and magnificent views of the natural landscape. In addition, Mar Hall has invested in a new ultra-fast WiFi network, providing connectivity for seamless business events and individual guest needs.

Within the hotel, redevelopment plans include a private dining room and member’s lounge, while in the surrounding gardens, new firepits and outdoor seating can be used for breakout space in warmer months.

For larger celebrations, the hotel’s exclusive-use Morton House provides ample space for 130 guests, while the Gargen Pavilion with its spectacular views over the Earl of Mar Scottish

championship golf course, River Clyde and rolling OldKilpatrick hills caters for up to 500 guests. As part of recent renovations across the resort, the Garden Pavilion has undergone a full upgrade, enhancing its overall features and providing an elevated experience for all events.

ALLOWING YOUR GUESTS TO UNWIND

New to 2025, Mar Hall has been granted planning permission for 30 luxurious woodland lodges that will add an initial 48 bedrooms to the Resort’s current key count of 70, delivering a welcome enhancement to large corporate and international group bookings, as well as those seeking accommodation for larger events.

These exquisitely designed one-, two-, and four-bedroom lodges will offer a rare blend of rustic elegance and modern comfort. Each lodge will provide an exclusive experience, enveloped in the natural beauty of Mar Hall’s historic woodland, creating an idyllic escape from the hustle and bustle of everyday life in the city.

Each lodge will be a private sanctuary, featuring a personal entrance, a spacious outdoor terrace complete with a hot tub, and interiors that exude warmth and sophistication. Guests can unwind in a super king bed, enjoy the luxury of an ensuite dressing area, and relax in a cosy lounge warmed by a traditional log burner. Designed to welcome couples, families, and groups, these lodges will offer an intimate and tranquil retreat, setting a new standard in luxury and further establishing Mar Hall as a leading resort destination in Scotland.

Allowing business guests to explore in their downtime, each lodge comes equipped with its own set of bicycles to leisurely tour the grounds and neighbouring Luss Estate and, after a busy day, guests can unwind in the newly refurbished pool and spa facilities at the hotel.

The new leisure facilities have been meticulously designed to overhaul the preexisting spaces and incorporate a state-of-the-art fitness gym, alongside a 20-meter swimming pool with saunas, steam rooms and an outdoor thermal suite. The sleek simplicity of the inspired Scandinavian design brings a tranquil retreat for the senses, focused on wellness and wellbeing. Meanwhile, the gym is an open-plan multi-functional space, with PRIMAL performance series half racks, benches, and free weights as well as cardio machines overlooking the pool. Its considered layout offers interchangeable workout options, including small group classes and personal training sessions for both members and guests.

AN ELEVATED CULINARY EXPERIENCE

Guests will also be treated to the finest local Scottish produce from Mar Hall’s kitchen led by renowned chef, Tony

Tapia. Tony joined the hotel as part of the ambitious plans for Mar Hall’s new era and brings with him a wealth of experience having worked in several 3 AA Rosette restaurants alongside industry icons, Rick Stein and Michel Roux Jr. Tony is known for his creativity and has transformed the food offering at Mar Hall, elevating the dining experience within the Cristal Restaurant, where guests are warmly welcomed for an impeccable dining experience in the grand yet relaxed surroundings. Changing seasonally, the menus are inspired by dishes from around the world and showcase the finest Scottish produce and culinary expertise.

TIME FOR ACTIVITIES

With an enviable black book of contacts built up over 30 years in the industry, Mar Hall’s Head Concierge Alan McDougall is Chairman of the Society of The Golden Keys of Great Britain & The Commonwealth. No request is too big or too small for Alan to accommodate, from a falconry session on the lawn to an off-road experience with hotel partner 4x4 Adventure Scotland or corporate teambuilding challenges. Alan can curate an itinerary to suit every need.

Or, if it’s a round of golf you fancy, Head of Golf and professional golfer, Christopher McQueen, is on hand to arrange individual, group or large corporate bookings on the championship course.

GET IN TOUCH TO BOOK YOUR NEXT EVENT

Mar Hall Hotel, Golf & Spa Resort is the perfect host for any occasion. For more information on the resort and to book your next meeting, conference or event, get in touch via events@marhall.com | marhall.com

With eight hotels across Scotland, from Perthshire and the Scottish Borders to the West Highlands, Crieff Hydro family of hotels is the ideal destination for dynamic events, meetings and team building sessions.

Set in dramatic Perthshire countryside, Crieff Hydro Hotel’s 900-acre estate is just an hour from Glasgow and Edinburgh and 30 minutes from Perth. With recent significant investment into The Melville, a flexible hightech space that is perfect for a corporate meeting or conference, Crieff Hydro has 11 meeting and event spaces for 6 to 600. With 30 different team building activities up at Action Glen, the resort also features a 38-seat cinema,

215 bedrooms, 55 lodges and a country club with pool, gym and Victorian baths.

With panoramic views over the Tweed Valley, Peebles Hydro is in the heart of the Scottish Borders, only 22 miles from Edinburgh and 50 miles from Glasgow. It features 6 flexible function spaces for 3 to 300, 30 acres of ground for activities, 1881 gin distillery & school, 132 newly refurbished bedrooms and team building at Glentress.

Or to really get away from it all, Isles of Glencoe Hotel, Ballachulish Hotel and Kingshouse Hotel on the West Coast offer delegates views like no other, countless outdoor activities and are the perfect setting for smaller meetings and events. crieffhydro.com

VEGA AND YOTEL GLASGOW

Yotel Glasgow couldn’t be more conveniently located as it’s right next door to Glasgow’s Central Station. You’ll be able to enjoy panoramic views over the city from VEGA, the hotel’s fun and versatile space for all types of get-togethers. The sky-high bar, restaurant and events venue is on the top-

floor of YOTEL Glasgow and boasts the city’s only elevated bowling alley.

Its private meeting and events room, Central View, can cater for up to 30 people and is a flexible space with comfy seating, a boardroom table and TV screens. From sunrise to sunset, the floor-toceiling windows have views of Central Station and beyond with plenty of natural light for

your not-so-average private space. By day, Central View is ideal for a formal meeting and by night, for group dinners. The room can even be turned into your very own karaoke room with the city as your backdrop.

For larger events, VEGA is available for exclusive or partial hire and there are multiple food, drink and experience packages available

to make your event stand out. You can also add a competitive edge to any event with a game at the four-lane bowling alley. Its state-of-theart neon light installations and different game set-ups make it perfect for a fun group activity or an interactive celebration. Find out more about VEGA’s Meetings & Experiences at vegaglasgow.com or get in touch at vega@yotel.com

Meetings and experiences with a side of bowling and panoramic views over Glasgow

Wow your colleagues and clients at YOTEL Glasgow’s sky-high bar, restaurant and event space.

Located on the top-floor, VEGA can be hired for all types of gathering, whether it’s a board meeting, presentation or networking reception. Available to hire exclusively or partially, and with a private events room, there’s nothing VEGA can’t handle.

Floor 7, YOTEL Glasgow

260 Argyle Street

Glasgow G2 8QW

vegaglasgow.com

vega@yotel.com

+44 141 428 4490

257 hotel rooms

Events for 18 to 225 people Day delegate rates from £35pp

Cameron House Loch Lomond, Scotland

Set within 400-acres of beautiful Scottish countryside, on the world-famous banks of Loch Lomond, discover the best of Scotland with a bonnie stay at the five-star hotel and resort. PA Life had the pleasure of staying the night at Cameron House, sampling some of the delights from the restaurant’s menu and taking a dip into the award-winning Cameron Spa, along with touring the resort’s stunning event spaces…

Cameron House is located a short distance from transport hubs in Glasgow. The resort can be easily reached for those travelling from across the UK, making it an ideal spot for events –whether a conference, executive retreat or team building break.

Home to a selection of event spaces and with a plethora of activities right on the doorstep, from jet-skiing and boat cruises to golf and hiking, you’ll be spoilt for choice. Once the day is done, retire to one of the hotel’s 208 elegant bedrooms including 28 prestigious suites, and make the most of its impressive range of restaurants and bars.

BEDROOMS

Designed with comfort in mind, soak up the countryside surroundings in one of the hotel’s boutique rooms, including Loch View doubles and impeccably

styled suites. Blending traditional and contemporary with sprawling views of the resort grounds, every room is stylish, yet charming, and adorned with the finest Scottish textiles and artwork.

CAMERON SPA

Located a short transfer ride away (a regular shuttle runs direct from the hotel’s entrance to the spa and golf course), experience ultimate luxury and succumb to tranquillity at the Cameron Spa. With world-class facilities and breath-taking views over the golf course, the spa offers an array of experiences and treatments for guests to book,

showcased locally sourced, seasonal ingredients, ranging from Aberdeenshire lamb rump and pan-seared Orkney scallops to West Coast whole lobster in garlic butter and 16oz chateaubriand to share.

from refreshing facials to recharging massages. For pure bliss, we enjoyed the Thermal and Hydro experience, which allows two-hour access across the spa to take advantage of its various saunas and steam rooms, ice fountain and pools, including the 20-metre indoor relaxation pool and the scenic rooftop infinity pool.

DINING

During the stay, PA Life dined at the Cameron Grill, located at the heart of the hotel. An intimate setting which overlooks the loch, the menu showcases local Scottish fare, including a selection of dryaged steaks off the grill. A gastronomic experience for the palate, dishes

Cameron House also plays host to three further restaurants, including the Tavern bar, the Clubhouse, and Italian restaurant La Vista, which opened earlier this year right on the edge of the loch. There is also the Monarch Room, available to book for events and private dining, and also hosts seasonal pop-up supper-clubs. For a pre/post dinner tipple, head to the whisky-focused bar, Great Scots’ Bar, which boasts an impressive array of the Scottish spirit alongside inventive cocktails.

ACTIVITIES

With plenty to see and do on loch, land and sky, Cameron House offers a huge range of activities, guaranteed to make every stay different. Perfect for team building and away days, stay and play with a jam-packed itinerary to complement your business meeting or event.

Cameron House’s dedicated event team are on hand to help create an experience suited to your needs, with all activities thoughtfully curated to provide a high level of inclusion and fulfilment for everyone.

NEED TO KNOW

Take your pick from adventures across the water with loch cruises, jet skiing and paddle boarding, or head to hills with options of bike rides, hikes, 4x4 off-road driving and pony trekking. There is even a sea plane to book if you want to take your event to the skies!

Avid golfers can make the most of the contoured landscape on one of two golf courses; the nine-hole Wee Demon and the championship 18-hole course, The Carrick, with packages for golf days and tuition courses.

During our tour, we also got to peek into the hotel’s 29-seat cinema, which regularly shows film classics alongside new releases, which is located a short distance from the Leisure Club and gym, available for all hotel guests to enjoy.

EVENTS

The crown-jewel of Cameron House is its flexible event spaces and packages, with options to tailor rooms to meet your needs. Rich in history and character, meet in style in one of the elegant function rooms, from boardrooms to ballrooms, ready to welcome up to 500 attendees.

Standouts include the striking Morning Room, featuring a statement table and high, leather backed seats for up to 20 guests, paired with stateof-the-art equipment; whilst for larger celebrations, look to the modern Loch Lomond Suite. With floor-to-ceiling windows overlooking the grounds, grand chandelier lighting and its own loch-side terrace, the statement 431 sq. metre event space can be easily tailored to suit needs with seven unique layouts, taking you from boardroom to banquet.

• Home to a collection of 208 elegant bedrooms including 28 prestigious suites

• The resort also has 115 lodges, cottages and self-catering apartments that sleep up to 8 people

• Facilities include an award-winning spa with rooftop infinity pool, 18-hole championship golf course (plus an additional 9-hole course), a range of impressive restaurants and bars, elegant event & functions spaces, a state-of-the-art Leisure Club, 29-seat cinema, and a 234-berth marina

• Bedroom rate (B&B leisure rate) from £350

• For the event brochure, visit: cameronhouse.co.uk/meetings

How to resolve conflict with PA/EA colleagues

Abigail Jones, a career EA, answers burning questions relating to the Assistants’ careers and roles sent to us by our readers. Abi currently works at Instagram and also provides professional coaching and mentoring to individuals and corporate groups…

Given that so much of our lives are spent at work, it’s such a shame when there is discord or toxic behaviour in the workplace amongst colleagues. I can only give very generic advice here as I don’t know your specific circumstances, but I think there are a few options you could try:

• Modelling collaborative behaviour yourself, don’t try and match bad behaviour with worse behaviour – this includes bad mouthing, venting and gossiping. Choose whom you talk to (and what you share) carefully. Look for people who are constructive, have your best interests at heart, will challenge your perspective when they disagree, and can be discreet.

• If you are adding any fuel to the fire, try to step away and become neutral – look up the ‘grey rock technique’. Avoid drama and focus on work.

• Try to open communication by encouraging dialogue; what is the core of the problem? Do they feel toes are being stepped on? Is there

a conflict arising from unclear job descriptions or role expectations?

• Are there any opportunities for collaboration? Could a shared purpose encourage allyship instead of competition?

• Look to the future - if you manage to overcome the conflict, what would be different? How will your work life improve? Keep this as your motivation. The strategies you will choose will depend on the context, the relationships, and your workplace. Try to come up with a couple of options you could use and implement them - if they don’t work, you will need to try something else.

• If intervention is needed, then look to someone, ideally a neutral party, HR or a line manager, who can mediate discussions and help find common ground. The goal is to foster a positive work environment.

As a side note, Amy Cuddy’s talk on ‘How to spot a bully’ which you can find on YouTube and other social media, is

worth a watch. And finally, if it’s really that bad, or you don’t feel it’s worth the time and the effort to fix the situation, you might think of leaving. If it’s affecting your mental or physical health then take the necessary steps to either resolve it, or remove yourself from the situation. Life is too short to be miserable at work.

Follow Abi on Instagram @thepacoach Email your burning question in total confidence to editorial@palife.co.uk, subject ‘Ask Abi’.

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