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Smart to Future Cities 2013 11-12 June | Dexter House, London

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FIRE & EMERGENCY PROCEDURE FOR DEXTER HOUSE In the Event of Fire The fire alarm sound for the building is a siren followed by an announcement to please leave the building. The fire alarm is tested at 10am on a Monday. Should you hear the signal to evacuate, please leave immediately by the nearest exit. The assembly point is located at the front of the Johnson Smirke building, in front of the post box at the front of Royal Mint Court. Do not stop to collect personal belongings and do not use the lifts. When you reach the assembly point, remain there and await further instruction. If You Discover a Fire Raise the alarm by breaking the glass fire panel. Please leave by the nearest exit and go to the assembly point and await further instruction. In the Event of a Medical Emergency In the event of an accident or an emergency contact a member of staff. First aid is available from reception (1st, 2nd and 3rd floor). In the case of any emergency situation you must follow instructions given by the venue staff. Arrangements for disabled evacuation are as follows: delegates are instructed to remain in their room. The etc.venues team will not evacuate the building until every room has been checked. Any delegate who is unable to use the stairs will be assisted by a member of the etc.venues team. The team have been trained to use the evacuation chairs which are located at each fire exit. If you have any queries about the fire procedure or you require special assistance in any of the above circumstances then please approach a member of staff. For both safety and security purposes ensure that gangways and fire exits are kept unobstructed at all times and that personal items are kept with you. NB. If you see anything suspicious then report it immediately to a member of staff.


Welcome to Smart to Future Cities 2013

Dear Delegate, Welcome to Smart to Future Cities 2013.

This is our second conference addressing what is often described as the most important IT arena in the world. We have called the conference ‘Smart to Future and from Vision to Reality’ to reflect what we see are the changes in the market. The first is a recognition that the term ‘Smart Cities’ is industry shorthand for a number of different but interlinked markets that leverage developments in IT to underpin improved improvements in service delivery, reduce costs and drive economic development. Therefore, ‘smart’ is not an endpoint and the market is about continuous future improvement. The second premise is that the market has changed in the last year from education and promotion of the need for a ‘smart’ approach to how do you do it and how can it be funded. Taking the above as the guiding principles we have set out to create a narrative over the two days of the conference that addresses the challenges faced by city leaders. We will highlight why smart city thinking must be different for mature as opposed to emerging economies. We will look at the work being done at a policy level to create standards for smart cities before moving to the complex question of how to create a strategic road map that ensures strategic convergence and operational disaggregation. This will be followed by case studies and expert opinion from both suppliers and clients before we move into the metrics by which you can judge if you are becoming ‘smarter’ and the type of dashboards that can surface the information closing with a discussion around funding. We hope we have devised a programme you will find both interesting and informative but often the greatest value from a conference is derived from the people you meet, the conversations had and friendships built. I would therefore recommend you take every opportunity to network with your fellow delegates and there will be Ovum staff there to help you make those connections. We also actively encourage questions from the audience. I look forward to meeting you. Joe Dignan Chief Analyst, Public Sector EMEA Ovum


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Making smart cities a reality We deliver urban efficiency through collaboration — today Today’s cities are growing — and so are their challenges. Problems such as energy and water shortages, pollution, ageing and overloaded infrastructure, traffic congestion, and crime must be addressed in order to improve living conditions for urban populations. Yet, cities also need to find ways to reduce their costs and manage debt while competing on the world stage. To meet these urban challenges, cities must find ways of doing more with less, and need to develop viable plans for long-term sustainability so that people and their communities can enjoy their lives in the city.

Make your city efficient, liveable and sustainable We invite you to start your own journey to ‘smart’ by exploring how our unique, hands-on approach to urban efficiency can improve your city’s entire infrastructure from the ground up. We understand the stakes. Together, we can make smart cities a reality — today.

The Smart City Cornerstone: Urban Efficiency White Paper by Charbel Aoun, SVP Smart Cities

Five success factors to ‘smart’ 1. Getting started 2. Laying the foundations 3. Integration 4. Innovation 5. Collaboration

Want to make smart cities a reality? Download the ‘The Smart City Cornerstone: Urban Efficiency’ white paper FREE

Make the most of your energy


Visit Key Code 36728P

©2013 Schneider Electric. All Rights Reserved. All trademarks are owned by Schneider Electric Industries SAS or its affiliated companies. Part #998-1206200 _GB


Agenda: Tuesday 11 June 08.15 – 09.00

Registration and Refreshments Take advantage of the 1:1 meeting booking service to ensure you sit down with those you want to do business with. Log on to the Networking tool at Morning Plenary: Smart to Future Cities: From Vision to Reality

09.00 – 09.10

Chair’s Introduction •

Outlining the evolution of the smart cities market: from vision to implementation

Examining the specific smart city challenges in developed markets

Chair: Joe Dignan, Chief Public Sector Analyst, Ovum 09.10 – 09.20

Keynote Presentation: London Mayor’s Office •

The Deputy Mayor for Business and Enterprise will outline London’s smart city innovations

Presenter: Kit Malthouse, Deputy Mayor for Business and Enterprise, London 09.20 – 09.40

Presentation: Enabling Smart City Santander: Developing Collaborative Projects Through Common Management Platform, Access to Data and e-Administration •

Effectively integrating a new management platform to enable to delivery of city services

Enabling free online access to public information in digital, open and standardized formats

Implementing e-administration solutions, new citizen services channels and mobile applications

Presenter: Íñigo de la Serna, Mayor, Santander 09.40 – 10.00

Presentation: Technology Strategy Board Future Cities Programme •

Future Cities: The £200bn integration opportunity

Future Cities Catapult Centre

Future Cities Demonstrator Programme

Scott Cain, Future Cities Project Leader, Technology Strategy Board 10.00 – 10.15

Presentation: Setting the Standard for Smart Cities •

This session will set out the work being led by the British Standards Institute to develop ‘A decision-making framework for the establishment of a Smart City’: a practical, how-to guide for city leaders

Presenter: Chris Parker, Managing Partner, CS Transform 10.15 – 10.30

Presentation: The Path To The Smart City: Practical Steps to Making Smart Cities •

This session will set out the structured visual approach to co-creative development and how this approach combines this to creating smart cities

Presenter: John Caswell, Founder and Chief Executive Officer, Group Partners Business Consulting


10.30 – 10.50

Presentation: Presentation: Smart City Case Study: Australia's Western Gateway – Perth: Vision 2029 •

Outlining the benefits of Perth's proximity to the booming economies of Asia and its position as the fastest growing city in the nation

Examining Perth as a smart city in terms of affordability, the resources sector, liveability, place activation and urban density

Presenter: Presenter: Lisa Scaffidi, Right Honourable, Lord Mayor of Perth, Western Australia 10.50 – 11.35

Morning Coffee Break and Networking Take advantage of the 1:1 meeting booking service to ensure you sit down with those you want to do business with. Log on to the Networking tool at Smart City Healthcare: Enabling Independent Living in the Smart City Session Chair: Charlotte Davies, Senior Analyst, Consumer Practice, Ovum

11.35 – 11.55

Presentation: Healthier Cities for Healthier Citizens Healthier Cities empower citizens to learn about their health issues and manage them proactively. Technology solutions are enhancing the impact and sustainability of eHealth projects at City, Regional and National levels. This session will showcase proven solutions for virtual, remote and home rehabilitation and citizen-centric care and innovative approaches to social services and prevention, health analytics and other in-market solutions for real impact and better health in growing Cities. Presenter: Elena Bonfiglioli, Senior Director for Health, Public Sector EMEA, Microsoft

11.55 – 12.15

Presentation: Smart Care for Smart Patients in Smart Cities •

Personalised medical care supported by Big Data?

The Doctor/Carer in your pocket

What's in your doctor's pocket?

Bones – pass me the Tricorder

Presenter: Dr Nicholas Robinson, Digital Health Consulting, Previously Medical Adviser for Long Term Conditions and Telehealth, NHS Direct 12.15 – 13.15

Quickfire Case Studies: Remote Monitoring: Opportunities in Monitoring Health Outside the Hospital •

Forecasting the future need for applications to enable patients to self-manage chronic health problems in their homes via portable medical devices and wireless communications gateways

Meeting the needs of healthcare providers for demonstrated efficacy

Committing investment and time to long term testing and pilots to determine safety, medical effectiveness, patient experience and financial performance

Examining the role of the regulatory framework in enabling remote as a valid form of healthcare delivery

Examining patient acceptance of telehealth and the potential for opt out

Examining the extent to which consumers are accepting of mobile health servicesConsumer Apps and Monitoring Devices


Chair: Charlotte Davies, Lead Analyst Healthcare & Life Sciences, Ovum Presenters: Peter van Manen, Managing Director, Mclaren Electronic Systems Øystein Johnsen, Chief Creative Officer, Abilia Tim Summers, Networking Business Manager, EMEA, Freescale Semiconductor, Inc 13.15 – 14.30

Lunch and Networking Take advantage of the 1:1 meeting booking service to ensure you sit down with those you want to do business with. Log on to the Networking tool at Stream A: Chair: Jeremy Green, Principal Analyst, Industry Communications and Broadband Practice, Ovum

14.30 – 15.15

Roundtable Workshop A: Setting the Standard for Smart Cities This workshop will explore in more detail the work being led by the British Standards Institute to develop ‘A decision-making framework for the establishment of a Smart City’. Led by the architect of this emerging standard, the session will explore: •

Guiding principles for Smart City development

Critical success factors

Building a Smart City Roadmap

How city leaders and industry partners can get involved in and influence the new standard

Stream B: Chair: Joe Dignan, Chief Public Sector Analyst, Ovum Roundtable Workshop B: The Path To The Smart City: Practical Steps to Making Smart Cities This workshop will expand on Group Partners Business Consulting’s structured visual approach to co-creative development. In the hour we will explain how our approach combines this to creating smart cities - one that considers: • What it means to have a clear purpose and intention – the importance of clearly stating a vision and definition for ‘smart’ • How to create the foundations for success - knowing what it will take, who needs to contribute, and the approach that needs to be applied • Taking a systems based 'dynamic' approach - creating a programme of implementation that is in tune with the dynamics of the environment and is able to adapt as required along the way

15.15 – 15.35

Presenter: Chris Parker, Managing Partner, CS Transform

Presenter: John Caswell, Founder and Chief Executive Officer, Group Partners Business Consulting

The Issues Facing Belfast as a City

Smart City Case Study: Vienna Smart City

Our Plans for the future

Smart City Wien strategic planning

The part that innovation and technology could play

Assessment criteria for smart city projects

Superconnected broadband – the possibilities

Smart citizen for a smart city

The IBM Smarter cities challenge

All embracing, interactive & resiliently

The TSB future cities feasibility projects

User friendliness

Services for the public

From the cradle to the grave


Suzanne Wylie, Director of Health and Environmental Services, Belfast City Council

Presenter: Dominic Weiss, Lead, Public Affairs Management Department, TINA VIENNA

15:35 – 15:55

15:35 – 15:55

Presentation: Urban Innovation – Examples of Cities Using Technology to Innovate and Transform Across the World

Case Study: Waste and Water: Smart Management in the Smart City

• • •

Technology enabled city innovation examples in India, China and Australia City transformation successes for cities in Europe & North America Mobile, Real Time and Cloud: Game changers for city governments

Presenter: Sean O'Brien, Global Vice President, Urban Matters and Public Security, SAP

Examining new approaches to reducing the production of urban waste: reutilization, recycling

Outlining the Westpoort Warmte (WPW) collaboration with the City of Amsterdam

Examining the storage, distribution and supply of city heating, generated by the Afval Energie Bedrijf (Waste Energy Company).

Using waste heat from waste disposal to reduce CO2 emissions

Presenter: Erik Koldenhof, Director, Westpoort Warmte

Afternoon Coffee Break and Networking Take advantage of the 1:1 meeting booking service to ensure you sit down with those you want to do business with. Log on to the Networking tool at 16.30 – 17.10 Panel Session: The Opportunities of Big Data for Smart Cities: Using Powerful New Technologies to Find Patterns and Correlations in Data Transactions, Event Streams and Social Media •

How do we go from Open Data to Big Data for Smart Cities?

Open Data and Big Data: what role in Smart Cities?

How can we make data available to apps developers and citizens? Data challenge: what data should be made available to apps developers & citizens?

Will Big Data cope with the cities’ demand for real time data?

Can connectivity keep up with data intensive services?

Who will manage and analyse Big Data for smart cities?

How will data change citizens lives?

Combining Open Data, social media data and sensor data Examining technology options for bringing together structured and unstructured data

16.30 – 16.50 Case Study: Smart Lighting – Infrastructure and IT •

Outlining the business case for SMART Lights to reduce the Council’s public lighting energy bill, lower the associated carbon footprint, and improve the service level

Enabling a proactive, interactive and dynamic lighting solution to meet the requirements of the environment at any given time

Implementing new technology, maintenance savings and revised energy procurement methods

Lighting the streets to the required level and no more through trimming, dimming and dynamic lighting


Panellists: Jamie Caffrey, Client Technical Professional - Smarter Cities, IBM Suzanne Wylie, Belfast City Council Charbel Aoun, Senior Vice-President, Smart Cities, Schneider Electric Nishant Shah, Analyst Government Technology, Ovum Ajit Jaokar, Member WSC Advisory Board, Editor, OpenGardensBlog

Presenter: Ed Argar, Councillor, Westminster City Council

16.50 – 17.10 Presentation: Mapping the Smart City and Making City Data Actionable •

Leveraging city data and enabling real time data analysis

Exploiting geospatial data modelling for smart cities

Examining the role of business analytics and business intelligence in smart city management

Mapping the relationships and impacts of changes within the transportation, housing, public safety, education, utility, government, and health sectors of the city

Evaluating the different smart city dashboard solutions available to interpret and visualise data

Examining the benefit of gaming-based approaches providing the opportunity for both increased citizen engagement and accessible scenario planning

Addressing the challenge of integrating public and private data sets

Presenter: Michael Jansen, Chief Executive Officer, CityZenith


17.10 – 17.55

17.10 – 17.55

Panel Discussion: Smart City Opportunities for Mobile Operators: Partnerships and Business Models

UK Council Case Studies: Outlining Smart Cities Initiatives Within UK Cities

Sizing the smart city opportunity for mobile operators

Outlining the advantages that telco operators bring to full service delivery: trusted brand, sophisticated and broadband connectivity, billing, customer care, distribution and marketing, customer insight and data

Structuring partnerships and securing the a role in the smart city technology value chain

Outlining the mobile operator opportunity in smart metering for smart cities

Quantifying the opportunity in intelligent buildings including security and home automation systems

Examining the opportunity in connecting EV charging stations

Detailing the work of the GSMA in promoting the smart city opportunity

Chair: Richard Swinford, Principal Telecoms & Media, Corporate Finance, Arthur D. Little Panellists: Marc Overton, Vice President of Wholesale & Machine to Machine (M2M), EE Svetlana Grant, Director, Smart Cities, Connected Living Programme, GSMA Mike Short, Vice President, Telefonica Europe 17.55

Understanding the drivers for smart city initiatives

Achieving integration across the different services

Achieving service innovation and efficiency for citizens

Presenters: Jason Kitkat, Leader of Council, Brighton and Hove Council Steve Turner, Head of Future Cities, Manchester City Council, Manchester City Council Kevin O’Malley, Future City Team Manager, Bristol City Council

Close of Day One


12525 Networking Solutions AD_Analyst Clinic 10/06/2013 10:36 Page 1

Maximize the value of the show with our effective networking solutions

Visit our Online Networking Tool! We are pleased to present the online delegate networking service, which allows you to contact other registered conference attendees before, during and after the event in real time! This online service offers a totally secure and private environment in which you can extend the networking opportunities already avaliable at the event. We’ll keep the service open post-show for you to catch up with anyone you missed or to continue the debate. In addition, all presentations will be available after the event. Data is strictly used for delivering the networking service and for no other purpose.

Smart to Future Cities 2013 Mobile App Real time updates on the Conference, Speakers, Agenda, Locations and much more all just a finger tip away.

Smart to Future Cities 2013

Visit to download the Smart to Future Cities 2013 App This app has been provided by oMbiel using their mobile platform. For more information on mobile apps for education and government please visit

How does the system work? Share with your peers

STEP 1 – Log in Visit to start networking! STEP 2 – Browse & Search Browse and search the delegate list. Search for specific people, companies, job titles and so forth. This is a secure area only accessible to attendees. STEP 3 – Extend Your Profile Create your own profile and upload a photograph to enhance networking opportunities. Give more information about your organization, who you are looking to connect with and what services you provide. STEP 4 – Connect Set-up meetings before the show begins. Did you miss someone? Contact them postshow to follow up. Delegate data is securely held for the duration of 3 months postshow. Data is strictly used for delivering the networking service and for no other purpose. Check tweets and blog posts. STEP 5 – Download Presentations


Let your colleagues and peers know that you are at Smart to Future Cities 2013. Let them know if you are speaking, sponsoring or networking, whether the event was a great investment of your time or about the valuable learning’s you’ve had. Recommend the conference to your peers for next year! Use #smartcities13, and start sharing!

Stay Connected To facilitate easy online access we have WiFi services available at Smart to Future Cities 2013. Wifi Code: 00737877

To download the speaker presentations after the show, please click on the Presentation tab at the top of the page and complete a quick survey.

Instructions: Select etcvenues and enter the above code.

12521 OIC Events Calendar A5 Ad_Analyst Clinic 10/06/2013 08:58 Page 1

Scan to find out more!


Financial Services Technology Forum 25 June 2013, CBI Conference Centre, London Driving Business Benefit From Banking Regulation

21 November 2013, London


Managing and Harnessing the Consumerized, Mobile, Social Workforce to Create the Agile, Competitive Enterprise of the Future


26 March 2014, London

Ovu are m even FRE ts

AT EE T bus TEND E E VineEs a forO dec s N n IT ision dT -

Ovum Industry Congress: Europe 17 September 2013, Hilton Amsterdam IT at the Heart of Business AGILITY. INSIGHT. INNOVATION.

Adapting Your Organization Through Customer-Driven Transformation



Delivering Effective Business Change


Ovu are m even FRE ts

AT EE T bus TEND E E VineEs a forO dec s N n IT ision dT -

29-30 April 2014, London From Vision to Reality in Developed Markets


Ovu are m even FRE ts

AT EE T bus TEND E E VineEs a forO dec s N n IT ision dT -

Ovum Industry Congress 2014 13-14 May 2014, Victoria Park Plaza, London


Ovu are m even F ts AT REE bus TEND TO ines for dec s and ision IT -


IT at the Heart of Business AGILITY. INSIGHT. INNOVATION.


Ovu are m even FRE ts

AT EE T bus TEND E E VineEs a forO dec s N n IT ision dT -

BYOX: World Forum 2014

Business Process Management Forum 14 November 2013, No. 11 Cavendish Sq., London

Strategies for Effective Collaboration

Smart to Future Cities 2014 Ovu are m even F ts AT REE bus TEND TO ines for dec s and ision IT -

Identity & Access Management Forum 22 October 2013, No. 11 Cavendish Sq., London Cloud and Other Game Changers

Ovu are m even FRE ts

Transforming Health 2014 Ovu are m even F ts AT REE bus TEND TO ines for dec s and ision IT -

The CX Forum 8 October 2013, No. 11 Cavendish Sq., London


AT EE T bus TEND E E VineEs a forO dec s N n IT ision dT -

4-5 June 2014, London


Ovu are m even F ts AT REE bus TEND TO ines for dec s and ision IT -


Blueprint for the Future of Enterprise Mobility


Ovu are m even FRE ts

AT EE T bus TEND E E VineEs a forO dec s N n IT ision dT -


Agenda: Wednesday 12 June 08.15 – 08.50

Registration and Refreshments Take advantage of the 1:1 meeting booking service to ensure you sit down with those you want to do business with. Log on to the Networking tool at Morning Plenary: Smart Energy, Smart Transport and Smart Safety

08.50 – 09.00

Introduction •

Reviewing key points from day one sessions

Outlining challenges in integrating utilities and transport into the overall smart city solution

Chair: Joe Dignan, Chief Public Sector Analyst, Ovum 09.00 – 09.20

Case Study: City Smart Grid • Outlining the key criteria for smart grid success • Examining the Alliander smart grid concept • Exploring the implementation of the Amsterdam smart grid project • Integrating communications technologies within the municipal and city environment Presenter: Leo Paulissen, Project Manager, Senior Advisor, Alliander

09.20 – 09.40

Case Study: City Smart Grid •

Developing business models and technical concepts for the creation of a virtual power plants (VPP)

Forming an integrated network and involving the customer

Examining the anatomy of the VPP IT infrastructure

Considering the impact and lessons learnt

Presenter: Ivan Kristian Pedersen, Programme Manager, Innovation – Strategy, DONG Energy Panel Discussion: Exploiting Synergies Between Utilities' Networks and Cities' Infrastructure Needs in Order to Bring About Truly Smart Networks for the Future •

Enabling governing bodies and utilities plan and achieve the business changes necessary to realize the benefits of smart network projects and drive sustainable change

Examining the integration and application of energy in smart grids and cities

Understanding the smart grid as a key component of the smart city

Smart cities and regions: realising all the smart grid applications and smart home concepts in one city

• Implementation of a smart city vision: tools, methods and real life experiences Moderator: Stuart Ravens, Principal Analyst, Energy & Sustainability Technology, Ovum Panellists: Oliver Weinmann, Managing Director, Vattenfall Europe Innovation Jens Bartholmes, Policy officer, European Commission Martin Orrill, Head of Energy Technology and Innovation, British Gas Business Services Anna Brogi, Head of Quality, Safety and Environment, Infrastructures and Network, Enel 10.50 – 11.35

Morning Coffee Break and Networking Take advantage of the 1:1 meeting booking service to ensure you sit down with those you want to do business with. Log on to the Networking tool at


Smart Transport in the Smart City 11.00 – 11.20

Case Study: Implementing Change in A Smart City; TfL’s Transformation in Fare Collection •

Listen to TfL’s story of transforming the Oyster System to the next generation of fare collection

Understand the service design principles that has led to greater efficiency and customer service

Find out about TfL’s future plans

Presenters: Matthew Hudson, Head of Business Development, Fares and Ticketing, Transport for London 11.20 – 12.00

Panel Discussion: Intelligent Transport Systems: Enabling Multi Modal Journeys in the Smart City •

Developing an integrated transport strategy for the developing smart city

Developing and managing a complex mobility system that assigns the most efficient and effective mode of transport to every journey

Examining the role mobile technologies in enabling new applications and services for transport networks

Harnessing social media in public transport solutions

Developing transport apps to enhance citizens experience of the transport network

Mobile device data as a source of traveller behaviour information to enable smarter solutions

Managing data from the connected car in the smart city as they move from research to deployment

Working with public authorities, vehicle manufacturers, Telco operators and system integrators to develop value added services to end user

Moderator: Nishant Shah, Analyst Government Technology, Ovum Panellists: Hannu Penttilä, Deputy Mayor, City of Helsinki Adrià Gomila, Director, Mobility services, Municipality of Barcelona Sean O'Brien, Global VP: Urban Matters and Public Security, SAP Dr Stephen Ladyman, Strategic Advisor, Clearview Traffic Group Matthew Hudson, Head of Business Development, Fares and Ticketing, Transport for London 12.20 – 13.40

Lunch and Networking Take advantage of the 1:1 meeting booking service to ensure you sit down with those you want to do business with. Log on to the Networking tool at



Stream C: Chair: Sheridan Nye, Senior Analyst (Telecom) at Informa 13.40 – 14.00

Presentation: Enabling Smart Infrastructure for Smart Electric Mobility in Smart Cities •

Stream D: Chair: Joe Dignan, Chief Public Sector Analyst, Ovum Smart City Case Study: Smart Aarhaus: Smart Cities and the New Nordic Welfare Society 2.0

Outlining the SwitchEV trial and SmartCEM (Smart Connected Electro Mobility) project

Smart Aarhus

Open Government

Examining the role of smart and low carbon mobility in sustainable future cities

Open Data

E-inclusion and participating democracies

Outlining the TSB-funded switchEV trial: Barriers to uptake, user and charging behaviour and environmental benefit

Pentahelix cooperation and innovation

Developing the EU roadmap Intelligent Transport Systems (ITS) roadmap supporting electric vehicles in a smart city Making electric vehicle infrastructure smarter: the EU funded SMART-CEM project Presenter: Professor Phil Blythe, ElectroMobility Projects: Switch EV and SmartCEM, Newcastle University

Presenter: Jonas Kroustrup, Dept. Innovation and Research Policies, Central Denmark Region

14.00 – 14.20

14.00 – 14.20

Open Data – Enabling Citizens to Create/Manage their Smart City

Outlining the EU-China Smart Cities Dialogue

Understanding the importance of public engagement in the smart city

Examining the drivers for the dialogue

Enabling communication between citizens and the city

Detailing year one of the initiative

Forecasting the long term benefits

Determining the data that local government can make available to the public

Addressing the challenges of proprietary data forms and challenges in scalable data storage, data traceability, data quality, data interoperability and data visualization

Making the case for an open data platform

Addressing data security concerns

Ajit Jaokar, Member WSC Advisory Board, Editor OpenGardensBlog Robert Kleinfeld, Senior Project Manager

Dr Shaun Topham, President, eForum /EUChina eForum


14.20 – 14.40 Presentation: Citizen Data Access

Examining the urban spaces of the future and understanding how human interactions might change and develop and thereby impact on the development of cities;


Examining how personal data gathered from personal devices during daily life can self-empower citizens

Gianluca Zaffiro, Senior Strategy Advisor, Telecom Italia, Industry Liaison Officer, UrbanIxD 14.40 – 15.10

14.20 – 14.40 Presentation: Smart City Developments: Examining How Information Technology and Data Can Contribute to the Economic Development of Cities •

Identifying the top three priorities for city administrations how these translate to beneficial services for citizens

Understanding the specific challenges and opportunities of development within a mature city as opposed to Greenfield

Buildings smart city utilities including sensors and telecoms access network requirements into development

Meeting the specific requirements of city departments Including energy and transportation

Building smart city data into sustainable smart city planning strategy

Building a smart city operating system and reference architecture

Lean Doody, Arup

Afternoon Coffee Break and Networking Take advantage of the 1:1 meeting booking service to ensure you sit down with those you want to do business with. Log on to the Networking tool at Return to Plenary: Chair: Joe Dignan, Chief Public Sector Analyst, Ovum

15.10 – 15.50

Quickfire Case Studies: Smart Applications for Smart Cities This session with include a series of 10 min presentations from the different smart city applications followed by a panel discussion. •

What are apps for smart cities? Combining mobile app technology with sensing data

Harnessing citizen engagement with smart city apps

What are the barriers to smart city apps? What do developers need to facilitate innovation?

Addressing the challenges of consumer data sovereignty: consumer control of my devices and ownership of my data

Presenters: Simon Reed, Head of Technical Services Group, London Buses Asdrúbal Pichardo, Managing Director, EMEA, Streetline Lee Omar, Chief Executive Officer, Red Ninja Andreas Leo, Corporate Communications Manager, car2go


15.50 – 16.10

Presentation: Governance and Economy of the Smart City •

Examining the critical success factors for launching, implementing and sustaining smart city projects

Shaping the priorities for city improvement through decision frameworks

Setting key smart city metrics of sustainability, quality of life and competitiveness

Managing the risks involved in developing smarter cities and communities

Presenter: Dr Scott Steedman CBE, Director, Standards, British Standards Institution 16.10 – 16.30

Presentation: Development and Promotion of a City Protocol: Engaging All Stakeholders to Realize a Smart City Model •

Outlining the smart city value chain including: municipalities, property investors, IT, Telcos, banks and third party service providers

Considering the value chain in terms of: Data collected from a wide range of devices, Data backhauled, data analysed and warehoused, SDP enabling access to data and billing and CRM, user interfaces to the data and services

Effectively structuring the partnership deal

Considering the Back-office implications of different partnering and go-to-market models

Presenters: Manel Sanromà, Chief Information Officer, Barcelona City Council Adrià Gomila, Director, Mobility Services, Municipality of Barcelona 16.30 – 16.50

Presentation: Financing the Smart City: Investor View on Infrastructure Investments •

Role of Government, State, Municipal funding to achieve public-market valuations

Investor community views on outlook for infrastructure, wi-fi type investments

Examining the different financial instruments and cities’ ability to access funding directly

Presenter: Jonathan Dann, Telecoms Equity Research, Barclays 16.50 – 17.20

Quickfire Case Studies: Updates on the Initiatives Availability of Institutional Funding through International Organizations •

DG CONNECT at European Commission: Smart Cities and Communities European Innovation Partnership (SCC).

TSB Technology Strategy Board, UK competition, £24m prize, 30 cities entered.

European Investment Bank

Presenters: Gianni Carbonaro, Head, Municipal and Regional Unit, Advisory Services Department, European Investment Bank Paul Timmers, Director Sustainable and Secure Society, DG CONNECT, European Commission (via video link) Scott Cain, Future Cities Project Leader, Technology Strategy Board 17.20

Close of Conference


Speaker Biographies Alphabetical order

Charbel Aoun Senior Vice-President, Smart Cities Schneider Electric

Charbel Aoun joined Schneider Electric in 2012 to lead the company’s Smart Cities strategic initiative. As senior vice-president for Smart Cities, Aoun is in charge of defining, implementing and managing the group’s strategy, business development, business models and partnerships across the world. Before that, Aoun was managing director in Cisco and ran the smart and connected communities (S+CC) practice in the EMEA region. In his five years at Cisco, Aoun was one of the architects of the S+CC vision and a key driving force of many S+CC activities in Europe as well as in new economies. He also worked across multiple geographies in business development, strategic alliances, technology and management consulting, solution and technology innovation as well as in large project implementation/delivery. Before 2007, Aoun spent five years with Accenture UK in various senior roles such as eDemocracy practice lead and international director of technology and operation. Before that he was vice president of international operations for a New York based start-up. Aoun holds an MBA in global operations and a BSc in computer science from Notre Dame University. He is fluent in English, French and Arabic.

Jens Bartholmes Policy officer European Commission

Jens Bartholmes is a trained civil engineer with focus on energy efficiency. He holds a PhD in physical mathematical modelling of environmental systems (carried out at University of Bologna, IT and Harvard University, MA, US) and has worked at the European Commission since 2004. At DG Energy he coordinates the Smart Cities activities at the Directorate for Renewables, Research and Innovation, Energy Efficiency.

Professor Phil Blythe Electro-Mobility Projects: Switch EV and SmartCEM Newcastle University

Professor Phil Blythe CEng, FIET is professor of intelligent transport systems (ITS) and director of the transport operations research group at Newcastle University. Blythe’s research portfolio covers a wide range of areas where ITS has been applied to transport including: wireless communications; road user charging; smart payment; assistive mobility and technologies to support older drivers, future intelligent infrastructure and electro-mobility. His primary research is forward looking and attempts to bridge the technologypolicy gap in terms of what technologies may evolve to meet future policy objectives, or indeed influence future policy thinking to meet the three main challenges currently facing transport, namely: congestion, climate change and future energy vectors. As of March 2013, Blythe’s research portfolio has about £4m work in hand and includes five EPSRC funded projects, four EU-funded projects the TSB-funded North East’s electric vehicle demonstration project (SWITCH-EV). The research currently funds eight fulltime research associates and a number of PhD students. Blythe is responsible for leading on regional engagement in the area of electric vehicles and also advises several governments and the EU in this area. He also co-authored the Royal Academy of Engineering’s report to government on electric vehicles in 2010. He was also instrumental in making the case to ensure the regional


UTMC (Urban Traffic Management and Control) centre was hosted at Newcastle University to support research on electric vehicles and making city transport smarter. In March 2012, Blythe was awarded the Reece-Hills Medal for a Lifetime Personal Contribution to ITS. Elena Bonfiglioli Senior Director for Health, Public Sector EMEA Microsoft

Elena Bonfiglioli leads the health industry business for Microsoft in Europe, Middle East and Africa and she is a part of the world wide public sector health team. In this role, Bonfiglioli is responsible for driving strategy and business development, partnerships and positioning for the region across public health, social services, providers and payers in the cure and care markets. Bonfiglioli oversees a team and a community of 50 professionals across the EMEA market. Under her leadership during fiscal year 2012, the EMEA health team achieved 16% year-on-year growth, making health the fastest growing industry within Microsoft. In December 2012 Bonfiglioli spearheaded the launch of the Manifesto for an eHealthier Europe, an industry-wide position of advocacy for the sustainability of health systems through IT innovation. The manifesto represents a milestone in Microsoft’s efforts to position eHealth products and solutions to national and regional health authorities, ministries of innovation and healthcare. Before this role, Bonfiglioli was director of corporate affairs and corporate responsibility for Microsoft in Europe. Bonfiglioli is also the co-founder and board member of the Women in Leadership (WiL) Network, a joint effort between Microsoft, INSEAD and the Women Forum. She recently set up the Women Talent Pool, a program of the WiL aiming to nurture emerging women leaders. Bonfiglioli is one of the founders of the European Alliance on Skills for Employability. Over the last five years, she has held leadership positions in various CSR and ICT trade associations such as Digital Europe, the European e-Skills Association – a coalition of leading companies and stakeholders committed to developing skills for an inclusive, sustainable and competitive Europe, CSR Europe – the leading EU wide Network on CSR and is currently a member of the supervisory board of the Academy of Business in Society. Bonfiglioli also served a few years as council member for AccountAbility. In 2008, she was a part of the EU Commission DG INFSO expert group on digital literacy. Before joining Microsoft, Bonfiglioli worked for CSR Europe as director of corporate programs. She was also in charge of stakeholder engagement and identifying good case practices across companies. Bonfiglioli actively contributed to the development of the CSR agenda at the policy level in Europe. She pioneered and founded the European Academy of Business in Society and served EABiS as interim executive director in the first year and a half. Bonfiglioli started her career working as a researcher for the Italian government and the University of Bologna in the field of fiscal economic reform. She holds a cum laude degree in economics from the University of Modena, Italy, a master’s degree in European studies from the College of Europe, in Belgium and a licénce from the University of Montpellier (France).


Anna Brogi Head of Quality, Safety and Environment, Infrastructures and Network Enel

Anna Brogi is head of safety, environment, quality and energy efficiency of infrastructures and networks division of Enel S.p.A. The division includes Enel Distribuzione, the largest Italian distribution system operator with more than 32 million customers and more than 1,100,000 km of electric lines managed, and Enel Sole, that manages public lighting infrastructures in 4,000 Italian municipalities. Since 2003 Brogi has been responsible for analysis, reengineering and improvement of network operation processes; operational excellence and continuous improvement; quality assurance and quality control of network components; safety responsibility, including safety procedures and personal protection equipment; integrated quality system OHSAS 18000, ISO 9000, ISO 14000, ISO 5000; energy efficiency, including negotiation and valorization of White Certificate for Enel which is the main obliged party in the Italian scheme. Since 2009 she has also been in charge of development, promotion and coordination of Enel Smart City projects which are based on Smart Grid technology, enabling a number of energy efficiency measures (e-mobility, active demand, efficient lighting, RES integration, etc.). Besides this, Brogi is directly involved in a number of private public partnerships, both at national and European level. She is on the board of directors of different Association that are strongly committed on smart urban development such as Genova Smart City and Bari Smart City, as well as the Torino Smart City Foundation. Furthermore, she has been involved in several working groups at national (Confindustria) and European (Smart City Stakeholder Platform) level as Smart City expert. Brogi has also been a member of Enel Distribuzione board of directors since April 2011. Before 2003, Brogi held different roles within the Enel generation division as well as in Edipower S.p.A. Gianni Carbonaro Head, Municipal and Regional Unit, Advisory Services Department European Investment Bank

After studying economics and urban planning in Italy and the US, Gianni Carbonaro worked as a consultant and an academic in the United States, the UK and Italy. Since 1987 he has worked with the European Investment Bank (Luxembourg). Research interests and professional experience have covered urban end regional economics, transportation analysis, infrastructure policy, cost-benefit analysis, European transportation networks, housing policy and finance, and the interface between urban development and property markets. At the EIB Carbonaro has worked in multi-professional teams covering the economic and financial assessment of large-scale infrastructure projects in transport (urban transport systems, motorways, railways, toll infrastructure) and urban development, within both the European Union and the partner countries. In April 2007 he joined the Bank’s JESSICA (Joint European Support for Sustainable Investment in City Areas) task force and he is now head of the municipal and regional unit within the advisory services department. John Caswell Founder and Chief Executive Officer Group Partners Business Consulting

Over the years, and like everyone, John Caswell experienced a lot of things about business. Caswell observed countless practices designed to help business solve challenges that in reality prove to be mediocre. According to Caswell, a large proportion of them offered surprisingly low value and furthermore many were ‘just plain stupid wrong – full of risk and expense’. Of course there were a lot of great things in there too. Caswell views his career as ‘a great privilege’. Launching the BBC Microcomputer with Acorn Computers and running his own businesses since then, Caswell spent many years working with smart and influential people creating award winning campaigns and strategies for global brands. He sold his last company to the WPP Group in order to form Group Partners. Whilst it had been exciting work, Caswell considered it to make little real difference at all. He realised that much of it was


‘pretty superficial’. Eventually, Caswell got so frustrated that he decided to change the way he was thinking and working. In almost every business he worked with he witnessed misunderstanding and confusion around how stuff got done. He experienced real frustration and inefficiency in how companies thought about the future of their operations. From strategy to tactics – from transformation to change –there was an awful lot that needed to be thought through differently. Caswell decided that his experiences could serve business better. He learned that logical frameworks could help people think better. Caswell recognized that visuals could dramatically improve teams’ engagement and understanding and he saw that by being totally impartial, a business could avoid unintentionally creating yet more problems. Caswell started Group Partners to overcome all of these frustrations. Charlotte Davies, Senior Analyst, Consumer Practice, Ovum Lead Analyst, Healthcare & Life Sciences Ovum Charlotte Davies is the lead analyst for Ovum's healthcare life sciences team and is based in France. Davies focuses on the use of ICT within the healthcare, pharmaceutical and biotech sectors, with an emphasis on understanding end-user adoption and requirements, industry best-practice and the impact of innovation in key growth areas such as M-health. Davies was a lead author of the report Video-Conferencing and Healthcare: A New Chapter in Collaboration. Before joining the E-health team in 2012, Davies was a principal analyst with Ovum’s telecoms strategy practice. Davies focused on telecoms’ best practice and the development of nextgeneration broadband access. Davies has over eight years' experience in the telecoms industry. She also worked in a senior strategy role for Cancer Research UK, focusing on strategic positioning and the use of technology in fundraising and marketing. Davies holds a Bachelor of Arts degree in French from London University and is a fluent French speaker. Íñigo de la Serna Mayor Santander

Iñigo de la Serna Hernáiz was born in 1971, he received his civil engineering degree (speciality on hydraulic, oceanography and environment) from the University of Cantabria, Spain. He worked as manager of the hydraulic department at Apia XXI, from 1995 to 1999. De la Serna was chief of staff of the regional minister of environment in the Government of Cantabria, Spain, from 1999 to 2003. He was town councillor of Santander for environment, water and beaches during 2003-2007, he has been Mayor of the City of Santander since 2007. De la Serna was Member of Cantabria’s regional Parliament during 2007-2011 session. Currently, he is the President of the Spanish Networks of Smart Cities and Cities for Climate and President of the Spanish Federation of Municipalities and Provinces, also, he is President oh the Spanish Network for Smart Cities. Where he is the spokesman for the PP Party. He is member of the Commission for Sustainable Development of the Council of Local and Regional Authorities of Europe, as well. Joe Dignan Chief Analyst, Public Sector Technology Ovum

Joe Dignan is a member of Ovum’s industry technologies team, which produces research and analysis on the use of technology in the education, government, health sciences, financial services, energy and sustainability and telecoms industries. Dignan’s area of expertise is transformation in government and the advances in ICT driving change in the European public sector. The focus of his research is the development of smart cities. Dignan joins Ovum from Microsoft, where he was the world wide industry managing director for local and regional government leading Microsoft’s nascent smart city value proposition. A professional hybrid; at home in both the public and private sector, he has substantial experience working in government complemented by working for global public strategic transformation consultancies and blue chip suppliers such as EDS and Microsoft. During his 30 years in the business, he has been involved internationally in national security (has clearance), economic development, education and digital enablement. He is a regular speaker at executive briefings including keynotes at SmarterCities, eIndia, eDubai, and an expert speaker for the EC in China. He has an excellent international supplier network and works closely with international financial institutions such as the EC and World Bank. Dignan holds an MBA from the University of Edinburgh and is a Fellow of the Royal Society of Arts.


Svetlana Grant Director, Smart Cities, Connected Living Programme GSMA Svetlana Grant has been a part of the GSMA’s connected living programme since 2009. The GSMA represents the interests of mobile operators worldwide. Spanning more than 220 countries, the GSMA unites nearly 800 of the world’s mobile operators, as well as more than 200 companies in the broader mobile ecosystem. Grant worked initially on the development and publication of the first release of the Embedded Mobile Guidelines which focussed on the issues of provisioning large volumes of connected devices. Thereafter she has managed the mUtilities work stream and participated in the regulatory and standardisation work for smart grid and smart home. Since March 2012, Grant has been leading the GSMA Smart Cities initiative, working with cities, mobile operators and vendors on the development of mobile services in urban transport, smart energy and open data. She has over ten years of experience in mobile industry analysis and research, previously working for Pyramid Research. Jeremy Green, Principal Analyst, Industry Communications and Broadband Practice Ovum

Jeremy Green is a principal analyst in Ovum’s telco strategy practice. He has more than 20 years’ experience in telecoms, including research, consultancy, and forecasting. He has led the delivery of a wide range of customer engagements and consulting projects to Ovum’s client base and regularly interacts at director and VP level. Green is a frequent speaker at conferences and has written columns for a number of industry publications and websites. He has a mature and well-maintained network of contacts in network operators, vendors, and industry associations. His research interests include machine-to-machine (M2M) communications and the Internet of things (IoT), with a focus on transport and smart city applications; the use of ICT to mitigate climate change; the mediumterm future of the telecoms industry, including new roles for operators; and the evolution of voice services. He has a personal blog about the use of ICT to help make transport more sustainable. Before joining Ovum, Green was head of market planning for ICO Global Communications, where he led a team responsible for market research, forecasting, and competitor intelligence. In another role he was responsible for the documentation of commercial requirements, and liaison between the marketing and engineering groups. He also represented ICO in the GSM Association and was chair of the association’s satellite interest group (SATIG). Green helped steer the satellite operators into full membership of the association. Before joining ICO he was an executive consultant in KPMG’s information communications and entertainment practice. Green has a PhD in science and technology policy from Manchester University. Matthew Hudson Head of Business Development, Fares and Ticketing Transport for London

In 2001, after a stint in the world of chartered accountancy, Matthew Hudson began his career in public transport at London Underground, initially working on their aborted London Underground Property Partnership. Over the next five years he worked on PFI contracts, and then returned to property to establish Transport for London’s new property development team. In 2010 he joined fares and ticketing to focus on commercially exploiting the TfL ticket collection system in transport markets outside of London. He is also the senior responsible officer for the procurement of TfL’s ticket service contract (Electra) and sits on the board of the south east flexible ticketing (SEFT).


Michael Jansen Chief Executive Officer CityZenith

Michael Jansen is the chairman and chief executive officer of Cityzenith (formerly Screampoint), a Sequoia-Capital backed, global leading software technology firm dedicated to making city data easier to access, analyze, use, monetize and share. He speaks four languages; was educated at Yale and Cambridge; earned a Fulbright Scholarship; studied art and architecture in China and India; has traveled to more than 80 countries; designs high-end, exotic furniture and is an avid guitar player. Jansen is a sought after AEC and Smart City industry leader and public speaker with numerous awards and accolades to his credit, and has been featured on CNN, CNBC, and myriads of business, technology and AEC publications worldwide, including Architectural Record, ENR, Business Week, Domus, Contract Magazine, et. al. In 2007, Jansen was awarded Building Design + Construction Magazine's prestigious 40 Under 40 award honoring top CEOs in the AEC industry under the age of 40. Previously in 2004, Jansen founded and led Satellier, a CAD and BIM workshare solution provider to AEC firms, real estate companies and city governments. Satellier is today a 200-person strong professional services company, serving nearly half of the world’s top AEC firms. Jansen presides as executive chairman of Satellier and oversees the company’s extensive activities around the globe. Ajit Jaokar Member, WSC Advisory Board Editor, OpenGardensBlog

Ajit Jaokar is the founder of the London based research company Futuretext, which specializes in identifying and researching crossdomain technology trends. In 2009, Jaokar was nominated to the World Economic Forum’s ‘Future of the Internet’ council. In 2011, he was nominated to the World Smart Capital program (Amsterdam) and in 2012 to the advisory board of the Liverpool Smart City program. Jaokar moderates/chairs Oxford University’s Next Generation Mobile Applications Panel and conducts courses at Oxford, mainly in the next generation telecoms trends. His consulting activities include working with companies to define value propositions across the ‘converged stack’. Jaokar has worked with a range of commercial and government organizations including in strategic and visionary roles. Since May 2005, he has founded and run the OpenGardens blog which is widely respected in the mobile/telecoms industry.

Øystein Johnsen Chief Creative Officer Abilia

Øystein Johnsen is the co-inventor of Rolltalk, an aid for severely disabled people with speech impairment. He co-founded the companies IGEL Data and IGEL Kompaniet. Johnsen was awarded with the innovation prize by the Norwegian Research Council for the work with Rolltalk (together with his two co-founders). He was part of a team at Brown University in Boston that was able to drive a wheelchair directly from a computer interface implanted in a human brain. Johnsen received the award for Most Innovative Company from the Norwegian Research Council on behalf of Abilia, for the work on Rolltalk and user involvement in the development process. He took part in the invention of the Memoplanner; a cognitive aid for elderly which is the main unit in the Abilia Senior concept. In April 2012, Abilia received an award together with Vågå municipality for the contribution to the quality of life through support for assisted living with Memoplanner


Jason Kitkat Leader of Council Brighton and Hove Council

Jason Kitcat is leader of Brighton and Hove City Council and a Green City Councilor for Regency Ward. He is a member of the UK’s first ever Green council administration. Before becoming leader of the council, Kitkat was cabinet member for finance and central services. Kitkat was first elected in a December 2007 by-election. He is a former chair of Brighton and Hove Green Party and has a track record as a successful campaign manager. He led the local party to success in his own by-election, the 2009 European elections (with Greens topping the city-wide poll) and two other council by-elections and was on the management team for the historic 2011 council election campaign. Kitkat was a Green candidate for European parliament in 2009 and was a member of the campaign management team for Caroline Lucas’ successful bid to become the UK’s first Green MP. Kitkat is a prominent digital rights campaigner, particularly with regards to electronic voting and counting. In 2007, he completed a part-time contract as e-voting coordinator at the Open Rights Group (a group he helped to found), where he continues to contribute in a voluntary capacity on their Advisory Council. Kitkat led 25 election observers in monitoring e-voting and e-counting across the 2007 English and Scottish elections. The resulting report helped set the agenda for electoral modernization with e-voting no longer a government priority. Kitkat was, until February 2012, a foundation coordinator at the Open Knowledge Foundation. He was previously head of technology at Netmums, a leading grassroots parenting site. He has worked with online communities since the early 1990s and has founded or co-founded a number of technology related companies. He holds a BSc (Hons) from the University of Warwick in computer science and management science and MSc technology and innovation management from the University of Sussex. He spent several years at Sussex studying for a doctorate on online government consultations before choosing to focus his energies on active politics.

Robert Kleinfeld Senior Project Manager R&D Fraunhofer FOKUS Robert Kleinfeld studied computer science at the Leipzig University of Applied Sciences. He received his MSc in computer science in 2007. He is senior research engineer and project manager at the Competence Center Future Applications and Media FAME at Fraunhofer Institute for Open Communication Systems FOKUS in Berlin. Kleinfeld is involved in multiple international and national projects (PADGETS, webinos, OPENi and COMPOSE) within the area of social media computing: identity and profile management, privacy standards, activity standards, real-time collaboration, decentralization; social network analysis: prediction, opinion mining, sentiment analysis, decision support systems; service collaboration and interaction: automatic service composition, mashups in SOA and Web 2.0; cloud-based services: privacy and security, context adaption, service abstraction; next generation web platform for cross-platform and cross-device applications and media: mobile, tablet, smartTV, in-car devices.

Erik Koldenhof Director Westpoort Warmte

Erik Koldenhof (1964) is director at the waste and energy company of Amsterdam (AEB) since July 2010. By the end of 2011, he was appointed by the City administration as director for the district heating company Westpoort Warmte. In this in position he represents the City of Amsterdam in the public private partnership of the joint venture Westpoort Warmte Ltd, together with the Swedish company Vattenfall (Nuon-Heat). Westpoort Warmte Ltd is a member of Amsterdam Smart City, a unique partnership between businesses, authorities, research institutions and the people of Amsterdam. The goal of ASC is to develop the Amsterdam Metropolitan Area into a smart city with focus on living, working, mobility, public facilities and open data. Before he started to work at AEB he served eight years as executive councilor for the liberal party in the City Centre and Southern district of Amsterdam. Erik Koldenhof holds a master in political science from the University of Leiden.


Jonas Kroustrup Dept. Innovation and Research Policies Central Denmark Region

Jonas Kroustrup is co-founder of Smart Aarhus as head of central Denmark region smart city strategy. He has worked with publicprivate partnerships and large scale innovation for many years and has been the manager of several ICT projects within health care, education, digital living and social innovation. Kroustrup is former head of innovation management at Danish Technological Institute and also Ph.D. fellow at the University of Aarhus. He is now leading Smart City policy innovation to support a sustainable welfare society.

Dr Stephen Ladyman Strategic Advisor Clearview Traffic Group

Dr Stephen Ladyman was previously a scientist and senior IT manager with experience in both the public and private sectors before becoming the MP for South Thanet. He held ministerial offices in the Department of Health and Department for Transport and chaired numerous parliamentary committees. After leaving government, Ladyman acted as an advisor to ITIS (Holdings) PLC, a company selling real time traffic information and to a range of other organisations including the Learning Disability Coalition and the International Longevity Centre (UK). From 2010 until recently he was chief executive of Retirement Security Ltd, the freeholder and manager of the largest estate of private ‘extra care’ accommodation for older people in the UK. He is now building a start-up company (Oak Retirement Ltd) in the same sector whilst providing consultancy and advisory services to various clients. Current clients include ClearViewTraffic Group Ltd. Kit Malthouse Deputy Mayor for Business and Enterprise London

In Boris Johnson's second term as Mayor (May 2012-2016), Kit Malthouse is the Deputy Mayor with responsibility for promoting London businesses, jobs, apprenticeships and economic growth, and is London's spokesperson on economic issues. He is a qualified accountant and runs several of his own businesses. After completing his degree in politics and economics at Newcastle, Malthouse qualified as a chartered accountant with an international firm in the City of London. Since then his life has been split between his family, his business and London politics. In 1998, he was elected to Westminster City Council. His first major job on the council was to head the social services department, dealing with the elderly, disabled, children and vulnerable people. During his time in the department he initiated a number of radical policy initiatives, most notably more than halving the number of street homelessness in the City, and steered the department towards achieving the highest marks in the country from the Social Services Inspectorate. Malthouse was then elected as deputy leader of the council and was appointed cabinet member for finance by Sir Simon Milton, the council leader. During the five years he remained in this job he increased council reserves by more than £50m, delivered one of the lowest council tax levels in the country, and was part of the team that kept Westminster at the top of the league tables throughout. He was elected to the London Assembly on 1 May 2008, representing the West Central Constituency and was appointed deputy mayor of policing by Boris Johnson. Malthouse became vice chair of the Metropolitan Police Authority in October 2008, and in January 2010 was nominated by Boris Johnson to succeed him as Chair. In January 2012, he became the first ever statutory deputy mayor for policing, under the government's Police and Social Responsibility Act of 2011. Following Malthouse’s and Boris's reelection on 3 May 2012, Malthouse took up his current position as the mayor's chief aide on business matters.


Sheridan Nye Senior Analyst, Telecoms Informa

Sheridan Nye has over 15 years experience as a market analyst and journalist in the field of global telecommunications, based in London and the US. She has produced reports and presentations for high-level clients at telecom service providers and technology vendors and published in-depth analysis and reporting on telecom business and technology developments, regulation, satellite communications, OSS/BSS and ‘green’ telecom, among other areas. She conducted academic research at PhD level in the areas of innovation in telecom sustainability; related policy and regulation. Nye contributed to research for the European Union, United Nations and UK government on ICT-related innovation in ‘smart’ electricity grids and energy management. She taught statistics on post-graduate programs and business studies to undergraduates. Nye is an English native speaker with a working knowledge of Spanish. Nye specializes in communications market analysis; M2M; ICT in vertical industries - healthcare, smart grid, transport and public sector. Sean O'Brien Global Vice President, Urban Matters and Public Security SAP

Sean O’Brien works as the global vice president in urban matters and public security for SAP, a leading urban management and public security global businesses. His role involves global urban government and public security strategy; building global portfolio and ecosystem; developing go to market and brand identity; supporting strategic customers; driving business growth in urban government and public security.

Lee Omar Chief Executive Officer Red Ninja

Lee Omar has worked in the mobile technology space for five years. In 2009 he developed a geolocational multiplatform social network. Omar is currently chief executive officer of Red Ninja Studios, a creative technology company that specialize in delivering mobile solutions for clients such as BBC, Ticketline, Orange, TUC, Liverpool Museum. Omar has previously worked with Unilever to deliver cutting edge gesture based technology solutions for their R&D department. In 2011 he founded Connected Liverpool, a community interest company and partnership between the public and private sectors with the vision is to enable Liverpool to become the first smart city in the UK, creating ongoing monitoring of resource deployment, insightful visualizations and constant feedback loops to develop a highly efficient, interactive and engaging city stimulating behavioural change. This will develop a low carbon, competitive and therefore sustainable Liverpool City region utilizing contemporary technology and design. Connected Liverpool released its Liverpool Smart City App, a multi-lingual app which features information on services and attractions people living and visiting Liverpool. It features audio tours, augmented reality technology and realtime offers. Omar is also a founding member of Liverpool Open Data that aims to unlock the potential of open data. Martin Orrill Head of Energy Technology and Innovation British Gas Business Services


Martin Orrill’s current responsibility is to assist in the deployment of energy efficiency, low carbon and renewable products within British Gas Business Services. He has worked in the gas industry for 37 years in a range of engineering, operational, sales, marketing and business development roles. Before joining the new energy and business services team, he was national product manager for British Gas, which helped develop a passion for energy efficiency low carbon and renewable opportunities. Examples of his team’s most recent projects in the low carbon space have been partnerships and investments with the UK’s first renewable gas project at Didcot, Semplice, Cerespower, Econergy, Baxi, vPhase and Cool Planet. He has a keen interest in the politics of making markets and has been instrumental in leading the UK’s unique transition from standard efficiency to condensing gas boilers as standard by a combination of working with and lobbying key stakeholders and government. Chris Parker Managing Partner CS Transform

After a 14 year career in the UK government, Chris Parker founded his own consultancy business in 2004. In the five years previous to this, he had led the office of the e-Envoy – the team in the cabinet office responsible for developing and delivering the UK’s strategy for e-government and the knowledge economy. After successfully meeting all the stretching targets which had been set by the Prime Minister in 1999, Parker wound up the office of the e-Envoy in 2004, establishing a strategic consultancy business to provide support to government leaders responsible for IT-enabled transformation, within the public sector and across the wider economy. In this role, Parker has consulted extensively, working with national, state and city governments in over forty countries around the world on all aspects of citizen service transformation. Parker has authored a series of white papers describing CS Transform’s methodology for citizen service transformation, which have since been adopted by OASIS (the global not-for-profit standards body for e-business and e-government) as the basis for a new global open standard on how to plan and deliver ICT-enabled change in the public sector. Parker has been selected by the British Standards Institute to act as lead author, drawing on this experience, of a new Decision-making framework for Smart Cities in the UK. Maurice Patrick Managing Director, Equity Research Barclays

Maurice Patrick is a managing director within equity research at Barclays. He joined Barclays Capital in 2009. Before this he was an executive director at JPMorgan and a senior analyst in the European telecommunications team, which ranked number one in the 2008 European Institutional Investor survey. He has worked as an equity analyst since 2002. Prior to this, he spent six years at BT and O2. Patrick has an MBA from the Cranfield School of Management, an MSc in telecommunications from the University of London, and a BSc in physics and french from the University of Bristol. Ivan Kristian Pedersen Program Manager, Innovation – Strategy DONG Energy

Ivan K. Pedersen has been working in the IT industry for almost 25 years before joining DONG Energy. He is currently a programme manager in the commercial ventures andinnovation excellence group within the strategy and international department of DONG Energy sales and distribution. He holds an executive MBA in innovation and technology management from Aalborg University in Denmark. Before joining DONG Energy he spent ten years implementing and operating complex IT systems at the customer side and 15 years in software companies in various roles as sales manager, product manager, innovation manager and member of executive management. His specialities are customer driven innovation, technology management and marketing, programme management and organisational change. When joining DONG Energy, Pedersen assumed the role of project manager for DONG Energy's VPP project, called Power Hub, which is an integral part of the EU funded Twenties project.


Hannu Penttilä Deputy Mayor City of Helsinki

Hannu Penttilä has served as deputy mayor of the City of Helsinki since 2008. His main areas of responsibilities are city planning and real estate as well as housing. He is also chairman of the board at Helsinki City Housing Company that owns and administrates over 43 000 publicly financed dwellings. Penttilä has held and continues to hold several positions of trust, e.g. chair of the Finnish Housing Reform Association (2006–present), Amsterdam’s World Smart Capital Advisory Board, 2012-present , President of the European Metropolitan Transport Authorities (EMTA, 2007 – 2009) and President of the Network of European Metropolitan Regions and Areas (METREX 2009 – 2012). Before his current position, Penttilä worked as executive director of the Helsinki Metropolitan Area Council (2004-2007) and the Regional Council of Häme (1998-2003), as Chief Engineer at the Ministry of the Environment (1985-1988). In the 1980 and 1990´s he was elected member of City Council of Espoo (Western part of Helsinki Metropolitan area). From 1993 – 2002 Penttilä held several positions of trust, European Union level, representing local and regional authorities. Penttilä received his MSc in technology from Helsinki University of Technology in 1979.

Asdrúbal Pichardo Managing Director EMEA, Streetline

Asdrúbal Pichardo is a senior technology executive with a broad and unique combination of experience in growing services and products, business units, markets, and revenues. He is currently leading the EMEA operations of Streetline, a global provider of sensor enabled smart city solutions. Before joining Streetline, he spent more than 11 years at SAP, where he held several global leadership positions, the last one being senior vice president in the global ecosystem and partner group at SAP, responsible for partner operations and services, including solutions certifications, strategy and operations, business development and software license sales, services delivery to more than 3500 partners and technology innovation projects in the Innovation Lab. Stuart Ravens Principal Analyst, Energy & Sustainability Technology Ovum

Stuart Ravents is principal analyst in Ovum’s energy and sustainability team. Ravens has worked at Ovum IT since May 2008, and is responsible for our utilities workstream, with a particular focus on smart grid, smart metering and smart homes. Ovum’s utilities coverage looks at the technologies used by organizations across all aspects of the utility value chain, from generation/treatment, through transmission and distribution, and into retail. Ravens has managed a number of consultancy projects for utilities and vendors targeting the market, including advising an Asia-Pacific utility on IT vendor selection, and a European utility on its shared services strategy. Other projects include helping vendors devise their go-to-market strategies; identifying opportunities from emerging technologies; and advising communications companies on the future opportunities from smart grid. Ravens has 17years’ experience as an analyst. He has a master’s degree from City University. Simon Reed Head of Technical Services Group TfL, London Bus Services Ltd

Simon Reed is the head of technical service sroup, London Buses within Transport for London (TfL). He joined TfL as iBus project director in 2006 and was responsible for the rollout of the world’s largest bus fleet implementation of an automatic vehicle location (AVL), real time passenger information (RTPI) and integrated radio system, a £112m contract. iBus provides London’s bus passengers


with on-board RTPI, bus operators with improved service control and provides London buses with performance reporting and monitoring, each of which assists London buses deliver a more accessible, reliable and consistent bus service and enables the payment of approx £1.6bn of payments to contracted bus operators. He is now managing teams responsible for the operation of London buses ITS systems. This included the delivery of “Countdown II” project (£32m) providing real-time bus arrival predictions for buses at 19,000 bus stops across London on the internet, SMS and via other digital channels including a data interface supporting over 30 independent smartphone apps. In addition, Reed is responsible for coordinating data syndication of TfL to the developer community for third party app development and chairs the wireless steering group for TFL’s surface transport division.

Dr Nicholas Robinson Consultant Digital Health Consulting

Nicholas Robinson has extensive experience as an NHS general practitioner, as well as working at a senior level in PCTs and Strategic Health Authorities and NHS Direct for 12 years, as a medical director, and for eight years with special responsibility for telehealth where he implemented telehealth projects in Leeds, Hull, and Essex. Robinson was a board member of the TSA and is currently the president-elect of the telemedicine and eHealth section of the Royal Society of Medicine. He has extensive experience in urgent care, was Harmoni OOH’s first medical director and has been involved in health IT for 30 years, including work with EFMI and BCS. Lisa Scaffidi Right Honourable Lord Mayor of Perth Western Australia

The Right Honourable the Lord Mayor Lisa Scaffidi is 17th Lord Mayor of the City of Perth. Scaffidi has served as the Lord Mayor since October 2007 and was re-elected again for a second term of four years on October 15th 2011. Scaffidi served as a councillor for seven years from 2000. She is the first woman to have been elected to this position. Scaffidi is Perth born and educated and is known for her keen focus on the city’s economic development and is pro-development. She also has a career history in the hospitality industry, marketing and convention management and property development experience. Scaffidi was first runner up in the 2012 World Mayor Award and was honoured to be the only woman finalist in the final ten commended in this highly coveted award, out of hundreds of mayors globally. Scaffidi is passionate about ensuring Perth grows and develops as a vibrant and dynamic globally connected city of regional and international significance, while retaining its unique, natural beauty and its reputation as one of the world's most liveable cities.

Dr Scott Steedman CBE Director, Standards British Standards Institution

Scott Steedman is director of standards at BSI where he is responsible for the work of the UK National Standards Body. A civil engineer by background, Steedman was a lecturer in engineering and fellow at Cambridge University before spending twenty years working in industry for consulting and contracting companies on major infrastructure and building projects around the world. Steedman is a non-executive director of the Port of London Authority. He is a former vice president of the Royal Academy of Engineering and of the Institution of Civil Engineers and continues to be Editor-in-Chief of the Royal Academy’s flagship magazine, Ingenia. In 2007, Steedman was awarded the US Government Outstanding Civilian Service Medal for his work on the hurricane Katrina investigation. He was appointed CBE by Her Majesty the Queen in 2010 for services to engineering.


Richard Swinford Principal - Telecoms & Media, Corporate Finance Arthur D. Little

Richard Swinford is principal in the telecoms practice of Arthur D. Little and provides commercial, strategic and technical guidance to telecommunications companies, vendors and regulators. His experience over 14 years with telecoms operators includes definition of corporate strategy, network expansion planning, marketing and pricing strategy, and business planning. In addition to his roles supporting operational tasks, he has supported many major telecom transactions in the mobile, DSL, cable and satellite industries, with projects completed in more than thirty countries worldwide. Most recently, his work has involved the marketing of 4G services and transactions in the mobile network infrastructure sector with Western Europe.

Paul Timmers Director Sustainable and Secure Society, DG CONNECT European Commission

Dr Paul Timmers is director of the sustainable and secure society directorate in the European Commission communications networks, content and technologies directorate general (DG CONNECT). Previously he headed the ICT for inclusion and the e-government unit (EU policy, research and promotion). He has been a member of the cabinet of European Commissioner for Enterprise and Information Society Erkki Liikanen, responsible for the information society and telecommunications policy portfolios. Other activities in the European Commission included electronic commerce policy and programme development. Timmers has been a manager in product marketing and head of software development in a large IT company and has co-founded a software start-up. He holds a PhD in theoretical physics from the University of Nijmegen, the Netherlands and an MBA from Warwick Business School, UK. He was awarded an EU research fellowship at the University of North Carolina in Chapel Hill, USA in 2009. He has widely published in the field of technology and policy, including a book on electronic commerce strategies and business models, and has been a visiting professor and lecturer at several universities and business schools across the world. Steve Turner Head of Future Cities Manchester City Council, Manchester City Council

Steve Turner recently took up the post of head of future cites for Manchester City Council. In this role he is responsible for designing and co-ordinating the delivery of the Manchester future cities programme in collaboration with a range of key private and public sector delivery partners. Previously, he worked at the New Economy where he was head of low carbon economy for Greater Manchester for five years. During this period he was responsible for developing a variety of policy and strategy initiatives as well as managing a range of low carbon growth initiatives including those with the European Commission and UK government departments. These included supporting the development of a joint venture with the UK Green Investment Bank as well as a number of European projects on innovation and low carbon growth. Before moving to Manchester, Turner worked in London for seven years in both the private and public sector. He was principal consultant at ERM working on a range of environmental economy studies for a broad global client base including the World Bank, European Commission, BP and General Electric. He was also head of sustainable development at the London Borough of Southwark where he led sustainability work on major regeneration projects in both Bankside and Peckham. He studied Geography at the University of Sheffield and holds a masters degree in environmental technology from Imperial College, London.


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Peter van Manen Managing Director Mclaren Electronic System

Peter van Manen is managing director of McLaren Electronic Systems, the UK company that supplies the control and data systems to all teams and engine makers competing in the FIA Formula One World Championship, NASCAR Sprint Cup and IZOD IndyCar Series. Van Manen has worked for McLaren for over 20 years after starting his engineering career in the mining and railway industries. In recent years, van Manen has taken the company in areas of business outside of motorsport and high performance automotive, including the aerospace, transport and healthcare sectors. The company’s extensive experience of telemetry and real-time data systems is also finding applications in new machine to machine and smart city applications. Van Manen is a mechanical engineer by training. He is Australian, but has spent most of his working life in the UK. Oliver Weinmann Managing Director Vattenfall Europe Innovation

Oliver Weinmann is managing director of Vattenfall Europe Innovation GmbH. As a subsidiary of Vattenfall Europe AG the enterprise focuses on strategic business development and steering of activities in the field of product and technology development for the Vattenfall Europe Group. He studied process engineering at the RWTH Aachen, followed by a PhD on solar thermal power plants at DLR in Cologne. In 1992 he started his career at HEW in Hamburg and changed to Vattenfall in 2003 as head of innovation management. In parallel, between 2004 and 2007, he was managing director of Vattenfall Europe Renewables GmbH and built up the renewable energy business in the Vattenfall Europe Group. In 2010 Weinmann was appointed managing director of Vattenfall Europe Innovation GmbH. The core projects deal with topics such as e-mobility, hydrogen issues, storage potential and smart systems. Dominic Weiss Lead, Public Affairs Management Department TINA VIENNA

Dominic Weiss received his degree in political science and European studies from the University of Vienna, Austria (2007). From 2007 on Dominic Weiss worked for the Vienna Business Agency at the European department in Vienna, responsible for EU-funding and strategy. From 2009 on, he worked at the Brussels office of the Vienna Business Agency. In his function as an EU expert he was involved in numerous transnational programs dealing with IT-solutions, environmental technologies and energy efficient sources. Since 2013 Dominic Weiss leads the public affairs management department of TINA VIENNA Urban Technologies and Strategies GmbH. In this position he is responsible for the coordination and management of the smart city agenda of the City of Vienna.

Suzanne Wylie Director of Health and Environmental Services Belfast City Council

Suzanne is the director of health and environmental services for Belfast City Council, which means she is responsible for managing a wide range of front line services such as environmental health, community safety, emergency planning, waste management, cleansing services and building control. Her Department also leads a number of partnerships in the city aimed at making the City, safe, healthy, vibrant and more sustainable. As part of Belfast City Council’s future city agenda, Wylie has been involved in developing a master-plan which promotes Belfast as a connected (including digital), accessible, low carbon, learning city which will develop its centre and its neighbourhoods. Central to delivering this agenda will be the use of smart technology, data and


programmes to both promote economic growth and solve some of the city’s problems. Wylie originally obtained a BSc in environmental health and then completed a masters in business administration. She sits on a number of boards including Belfast City centre management and a homeless charity. Gianluca Zaffiro Senior Strategy Advisor, Telecom Italia, Industry Liaison Officer UrbanIxD

Gianluca Zaffiro is with the trends group at telecom Italia’s Future Centre, part of the strategy department. Zaffiro explores how emerging technologies impacts on the telecommunications business in order to contribute to the company’s strategic steering. He was responsible for the market interaction activities in the European FP6 coordination action PEACH on presence from 2006 to 2009. From 2013 he is taking the industry liaison responsibility for the European FP7 coordination action UrbanIxD, an initiative addressing the technologically augmented, data-rich urban environments, with particular focus on the human activities, experiences and behaviours that occur within them (interaction design).

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