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TOW PROFESSIONAL

Volume 3 • Issue 7 2014

CONTENTS

www.towprofessional.com

Safety

52 |

Latch on to HazCom

WHEEL LIFT & REPOSSESSION

IN THE CAB 26 | Mobile Vehicle Office Organizational and Storage Products

Wall of the Fallen

30| Survivor Fund Continuing Supporter Program Interview

I n du stry NEWS

6 |Jerr-Dan 8 |Snappy Box Moving and Storage 10 |In The Ditch™ Towing Products 12 |Virgo Fleet Supplies 14 |United States Auto Club 14 |Evans 15 |AW Direct8 16 |Isuzu 17 |Tow Ramps Fuel 4 thought

34|Detroit Wrecker 36|Lift & Tow 38|Dynamic 34 39 |T & L Lift Equipment 40 |Zacklift 42 |Triple K 44 |CW Mill 45|Direct Equipement Supply 47 46|Tru-Hitch8 47|Pan Pillow

40

44

48|Steck MFG 49|Best Tools 50|Next Generation Tools Hooked Up

55| Pheonix USA

57| Larson

56|AW Direct8

56|AW Direct8

58| Tow Mate

58|B/A Products

20| Unity vs. Uniformity

22| Saving $$$$$$

IN EVERY ISSUE

32| Wall of the Fallen / Hall of Fame

4 | Publisher Letter 60| Dealers Place

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Tow Professional | Volume 3 Issue 7 | www.towprofessional.com

61 | Market Place 64| Ad Index


PUBLISHERS

LETTER

TM

Professional Your Resource for Towing & Recovery

Volume 3 • Issue 7 2014

www.towprofessional.com

PUBLISHERS Darian Weaver President & Co-Publisher darian@towprofessional.com

Jack Hartsfield Co-Publisher jack@towprofessional.com

Hello again from the staff at Tow Professional!

Steve Goodwin Sales Manager steve@towprofessional.com __________________________

As the current copy of Tow Professional, Vol.3, Issue 7 hits your hands, summer is coming to an end, kids are back in school and the Tow shows are cranking up. We will be attending the Chattanooga, Ohio, and Western states tow shows. This is a perfect time to talk with the Manufacturers, Dealers, and Distributors and set the plan in place to make 2015 a bigger and better year than 2014. We welcome you to stop by our booth, get a copy and meet the staff at the upcoming shows. This Issue is special to us; we use the cover to pay homage to the Towers who lost their lives in the past year. Towers are there in our family’s time of need, putting themselves in harm’s way to help others out. They don’t do it just for the money; I feel our towers do it because they enjoy helping others out, and the sense of pride for sending someone home safe to their family. We salute our Tow Professionals for the job they do, and the sacrifice they make for others!! In this issue, we cover Wheel Lifts, and Repo Equipment, Lock Out Tools, DJ Harrington’s “Fuel for Thought” and Dan Messina’s “Insightful Talk” with information on saving money in your business. ”

We hope to see you soon at the shows. Be safe, and God speed!

PRODUCTION Clint W. Cabiness Art Director Kattie Spence Graphic Designer Jill Hasty Managing Editor __________________________

CONTRIBUTING WRITERS Bob Ernst DJ Harrington Don Kubly Angie Lourance Dan Messina

Executive and Advertising Offices 2007 Old Montgomery Hwy, Suite B Birmingham, AL 35244 Toll free: 888-802-8544 Fax: 205-978-1550 www.towprofessional.com

Darian Weaver and Jack Hartsfield Co-Publishers

Tow Professional is published nine times a year by Over The Mountain Media, Inc., P.O. Box 26308, Birmingham, Alabama, 35260, USA. Tow Professional is distributed free to qualified subscribers. Non-qualified subscription rates are $57.00 per year in the U.S. and Canada and $84.00 per year for foreign subscribers (surface mail). U.S. Postage paid at Birmingham, Alabama and additional mailing offices. Tow Professional is distributed to qualified Towing & Recovery's Top Decision Makers. Publisher is not liable for all content (including editorial and illustrations provided by advertisers) of advertisements published and does not accept responsibility for any claims made against the publisher. It is the advertiser’s or agency’s responsibility to obtain appropriate releases on any item or individuals pictured in an advertisement. Reproduction of this magazine in whole or in part is prohibited without prior written permission from the publisher.

For a new free subscription, address changes or corrections, please visit www.towprofessional.com and click on the “subscribe” tab.

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Tow Professional | Volume 3 Issue 7 | www.towprofessional.com


I n du stry NEWS

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TOWING & RECOVERY

Jerr-Dan

6

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Tow Professional | Volume 3 • Issue 7 | www.towprofessional.com


I n du stry NEWS

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TOWING & RECOVERY

A New Opportunity for Tow Operators.... Adding the Portable Self Storage Solution

>>> ply this by 50, 100, or 200 containers and towing operators can generate a significant profit. Most portable storage companies require an initial start up cost of more than $3 million in order to purchase a suitable facility, buy specialized trucks, a forklift, purchase 300-400 containers and hire staff. This is the cost to just get many of these franchise locations to break even. Under the SnappyBoxI model, Tow Operators can break even with as few as 6 containers rented and this factors in the cost of financing. SnappyBoxI makes it easy for Towing Operators who already have rollback trucks, drivers, and extra space on a secure lot to add portable storage to their existing business. They provide a good source of high quality, light weight containers that are specifically designed to be moved loaded with rollback trucks, and they manage all aspects of the portable storage side of the business so the tow operator can focus on their towing operation. They have 10 years of experience in the portable storage industry, and they use this knowledge to provide a turn-key, full service Portable SelfStorage Management program to Tow Operators. To find out more about their services, check them out at snappybox.com/towing. If you are looking for a way to diversify your towing business, create another source of revenue for your business and utilize your trucks and drivers through slow times, then SnappyBoxI Moving and Storage may be a great solution for you.

SnappyBOX

MOVING & STORAGE Did you know that it's possible to tap into a $3 billion industry that complements towing by utilizing your existing resources? The portable self storage industry is barely 15 years old and growing rapidly. This article will explain how adding portable storage to an existing Towing Operation can provide a stable revenue stream while utilizing your existing resources. Portable Storage was created to provide a more convenient option for customers needing self-storage. The portable storage container is brought to the customer’s home or business where they pack it up. Once it is packed, it can be stored at the customer’s property or brought back to a portable storage company’s secure outdoor storage lot or warehouse. Portable Storage containers are extremely durable, typically have a 30-year life cycle, are waterproof, secure, can carry 8

up to 10,000 pounds and withstand winds up to 120 miles an hour. They are commonly 12, 16, and 20 feet in length. An exciting new company, called SnappyBoxI Moving and Storage, is bringing portable storage to the towing industry. It does this by utilizing the existing resources a towing operator already has (like standard rollback trucks and a secure lot) to generate additional revenue. Towing Operators can get into the portable self storage industry with significantly reduced investment compared to companies that only do Portable Storage like PODSI and 1-800Pack-RatI. Portable Storage complements the Towing Industry perfectly and helps operators have a more stable and diverse revenue stream. The typical portable storage container rents for $200 per month and stays rented an average of 6 months. That is $1,200 on average of gross revenue generated off just 1 container rented. Multi-

Tow Professional | Volume 3 • Issue 7 | www.towprofessional.com

Jeff Stallings Chief Entrepreneur Mobile Attic 600 East Killian Rd. Columbia, SC 29229 Cell: 803-553-0002


I n du stry NEWS

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TOWING & RECOVERY

In The Ditch™ Towing Products releases Speed Lube™ Spindle Speed® Dolly for easy bearing maintenance

>>>

TM

In The Ditch Towing Products has released the all new SLS™ SpeedI Dolly. The SLS™ SpeedI Dolly is equipped with the all new SLS™ Speed Lube Spindle by In The Ditch that makes tow dolly maintenance very easy and quick. After years of development and testing on the Speed Lube™ Spindle or SLS™, the SLS™ SpeedI Dolly is now available for purchase through an authorized In The Ditch dealer. In The Ditch has been listening to its customers and found that they wanted a better way to maintain and lubricate the bearings in their SpeedI Dolly sets. Current tow dolly designs push new grease into the bearing, trapping old grease and forcing seals out or the dust cap to pop off when in use. In The Ditch has found a solution to this problem with the new SLS™ SpeedI Dolly.

With the Speed Lube™ Spindle system, the user pumps grease directly into the spindle on the SLS™ SpeedI Dolly with a grease gun. The grease travels through the inside of the spindle, comes out behind the rear bearing and forces the old grease forward through the back side of both bearings and out the front of the SLS™ grease cap. This system allows easy lubrication maintenance to the SLS™ SpeedI Dolly and forces old grease out at the same time. No more trapped old grease or forced seals. “This has been a long term goal and vision for our company to introduce the SLS™ system to our industry. We have been testing over and over in an effort to produce the best dolly we possibly can. We believe our team has done it,” says Chuck Ceccarelli, president of In The Ditch Towing Products. In The Ditch Towing Products is the manufacturer of American-made, quality towing equipment, organizational products and

truck and shop accessories. For more information on In The Ditch and the SLS™ SpeedI Dolly, please visit www.intheditch.com or find In The Ditch Towing Products on Facebook.

CONTACT:Jenn George In The Ditch Towing Products 3195 Industrial Way Mountain Home, Idaho 83647 1-888-993-4824 • 208-587-7960 jenn.george@intheditch.com www.intheditch.com

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............................................... Virgo Fleet Supplies >>>

I n du stry NEWS TOWING & RECOVERY

Virgo Fleet Supplies, the largest supplier of tow truck parts and accessories in the New York City area, has just launched its new website with thousands of items for your tow truck: www.virgofleet.com. The website is mobile friendly. In conjunction with our website, we offer a free full color catalog of parts and accessories to dress up your tow vehicles. We stock a full line of tow chains, wheel lift straps, snatch blocks, winch cables, and tow hooks for immediately delivery. We also stock a huge assortment of light bars, warning strobes,

and LED lighting for safety, as well as to enhance the appearance of your tow truck, plus a large selection of maintenance parts to help keep your trucks running smoothly. Virgo can fill special orders for unique custom chrome and stainless accessories, wheel simulators, aluminum rims, exhaust parts and anything else a truck owner/operator may want. Most orders are filled within 24 hours of receipt. Call toll-free 800-270-6003 to request your free full color catalog. Or visit us at www.virgofleet.com to request a free catalog and view the thousands of products we have to enhance the operation and appearance of your tow trucks.

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Tow Professional | Volume 3 • Issue 7 | www.towprofessional.com


IMPORTANT NEWS! New regulatory requirements are coming soon... the best FREE EMV-ready device is already here.

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% FREE EMV-Ready TERMINAL & PIN PAD

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• Check Services Available • NAB will reimburse your business up to $295** if you have an early termination fee with your current processor

ENROLL NOW - CALL A SPECIALIST TODAY!

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©2014 North American Bancard - All Rights Reserved. North American Bancard, LLC is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA. American Express may require separate approval. * Durbin regulated Check Card percentage rate. A per transaction fee will also apply. **Some restrictions apply.

www.nynab.com


I n du stry NEWS TOWING & RECOVERY

USAC

>>>

............................................... Evans Waterless Coolants >>>

We know it takes teamwork and support to be a successful tow and service provider. We want you to know, we're in this partnership together. We've been teaming up with service providers since 1968, making us an experienced choice. With our proven performance and reliability, you can count on us. Every day, our contracted service providers perform outstanding and timely service. In return, we care about your business by guaranteeing personal service, on-time payments and flexibility. We strive to save you money. Our contracted service providers have access to uniform discounts at G & K, loading equipment discounts at Condor and financing deals at Equipment Advantage Funding. We focus on your customers by knowing what customers want and communicating the professionalism and compassion customers expect from start to finish. To learn more about partnering with us, go to WWW.USACMD.COM and apply to be a contracted service provider today. Thank you for letting us be a part of your community. We're a partnership you can grow with.

Evans Waterless Coolants are revolutionary coolants offering advantages not available with typical water-based coolants. Almost all other antifreeze formulations contain 50% water. Evans high boiling point of 375°F is more than 100 degrees higher than the boiling point of water-based coolant. Evans will not form vapor, will not boil over, and operates at a much lower, safer pressure. There’ll be no gusher of coolant spraying out, and frequent topping off is not necessary. Evans protects against cold weather, too — from minus 40°F to 375F. Also, with no water, Evans avoids corrosion, electrolysis and cylinder liner cavitation erosion. Evans will last the life of your engine, and never needs changing. That means less maintenance problems, less headaches, and more productivity. Evans performs like no other engine coolant. Prolong your engine life and preserve your investment. To learn more about Evans waterless coolant technology, visit our website at www.evanscooling.com or give us a call at 888-990-2665.

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............................................................... AW Direct® >>> AW Direct® Touchscreen Cut-Protection Gloves

Atomic LED Strobing Cab Marker Lights

Your work gloves have one task — protect your hands from cuts, scrapes and punctures. But your hands need to do more, like using your smartphone. The new RadianI Touchscreen Cut-Protection Gloves, available from AW Direct, let you tap, swipe and type on your mobile device. Plus, provide excellent abrasion, cut, tear and puncture protection when you’re on the job. Make these your new work gloves today.

Replace your dull factory lights with brighter, more visible flashing cab markers. Atomic’s LED technology generates a brighter light for increased visibility while requiring less draw on Item # ACMDA for Ford your electrical sysF250–F750 trucks tem. And forget about drilling holes in your expensive truck. Just reuse the factory holes. AW Direct features Atomic LED lights for Ford F250–F750(1999–2014), Chevy/GMC Silverado/Sierra (2007–2014) and Dodge Ram (2003–2014). Order your lights today.

(800) 243-3194 www.awdirect.com

Item # RG53 (800) 243-3194 www.awdirect.com

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............................................... Isuzu N-Series Trucks >>> I n du stry NEWS TOWING & RECOVERY

that is CNG/LPG capable, two diesel engines, wheelbases from 109 inches to 212 inches, and GVWRs from 12,000 lbs. to 19,500 lbs. Optimizing your truck requirements with the most efficient choice of engine, fuel, body and payload capacity is a distinct Isuzu advantage that provides service & support vehicle applications in addition to your wheel lift and roll back requirements. Isuzu’s LCF cab/chassis is maneuverable with best in class turning radius, excellent visibility and provides improved repeated cab entry and egress with an 85 degree door opening and a cab interior that is designed for operational comfort and efficiency. Supporting Isuzu’s legendary dependability are customer support programs including 24,000 miles/60 months covered maintenance, comprehensive standard and extended warranty programs, and a nationwide network of dealers that provide certified service and Genuine Isuzu and FleetValue parts. Your local authorized Isuzu truck dealer can demonstrate to you the outstanding features, efficiencies and lower cost of ownership capabilities Isuzu trucks can provide to your business. Call (866) 441-9638 or visit www.isuzucv.com today.

The #1 Selling LCF Truck in America Since 1986

The challenge in any recovery & towing application is the integration of practical applications with sensible solutions. Maximum uptime, ease and cost of maintenance, driver efficiency and fuel economy are major components of the challenge to reduce costs and maximize profit; ultimately realizing the lowest cost of operation which provides the lowest cost of vehicle ownership. Isuzu offers LCF medium duty trucks with a gasoline engine

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............................................................... Tow Ramps >>>

Tow Ramps, manufactured by Brute Technologies, is a Made in the USA product that was exclusively designed for tow and transport companies who deal with low-clearance muscle, import, exotic and luxury cars. Based in Michigan’s Upper Peninsula, in the city of Escanaba, Brute Technologies continues to lead the industry with their solid core, patented design and construction of its ramps. The success of the Tow Ramps line of products can be attributed to providing a product that allows for increased safety, effi-

ciency and convenience. Coupling brute strength with the product’s light weight, Tow Ramps provides a professional image for tow and transport companies while also instilling customer confidence. With a durable exterior coating, Tow Ramps provides an element of safety, as the product will not slip or slide, no matter the surface. New two-piece designs have also made transporting Tow Ramps even easier. While the Tow Ramps line of products includes several designs that address different heights, widths and angles, Brute Technologies also provides custom designed ramps that can typically be delivered in less than two weeks. Brute Technologies strives to provide customers with the best products they will ever own. Their service is strengthened with superlative customer support and service. www.towramps.com (866) 464-2788 support@raceramps.com

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Tow Professional HELPING SUPPORT ASSOCIATI


ION SHOWS “TOW SHOWS FOR TOWERS BY TOWERS”


Fuel 4 thought By D.J. Harrington

UNITY VS. UNIFORMITY Some people confuse the word

“Unity” with the word “Uniformity,” but these words are not synonymous. Here’s why they’re not the same. Uniformity is when everyone or everything looks alike. We see uniformity throughout the week at places such Sunday morning when the church choir sings while wearing matching robes. They dress alike, but certainly some sing better than others. Even students who attend a private school may have donned similar uniforms so everyone starts out the day “the same.” But, in reality, they aren’t the same. Some of those students won’t learn any better because of what they are wearing because every one of them learns differently. Uniformity is when everyone agrees on the main

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thing, but it doesn’t mean they are really working together. On the other side of uniformity is Unity. Unity is when people who don’t necessarily have anything in common join together for something in which they do find commonality. Unity needs an added ingredient. It’s common cause. They come together to unite around their common cause. Towers, it’s time for us to UNITE around our common cause!!! All of us are different because of the color of our trucks, how many we have, the number of workers we employ, whether working a City or County market or providing private property towing services. We find ourselves eating “on-the-run” because we are always “on-call.” At one time or another,

Tow Professional | Volume 3 • Issue 7 | www.towprofessional.com

all of us have missed a son’s or daughter’s important ballgame or recital that we’ve promised to attend. However, due to business, we have missed some of those important moments. Towers, UNITE!!! We need to work together. We need to join our State Associations. We also need to belong to TRAA, the Towing Recovery Association of America. With TRAA, you are in business for yourself but not by yourself. This association is “the Voice of America’s Towing Industry.” For over 30 years now, they have taken that slogan very seriously. They work to improve our industry’s voice in legislation, education


and communication. Every March, they have their annual legislative and leadership conference in Washington, D.C. Last March, when I spoke at their meeting, I saw firsthand what their meetings focus on. Towers came from all over the country and they were there just to show “unity.” Towers are different in many ways but very much alike, too. Let’s review the TRAA Mission Statement, particularly statement, No. 4 which promotes “Unity.” To foster and promote the interest and welfare of all towing and recovery operators in North America and to encourage towing professionalism and quality customer service throughout the world.

1.

To foster and encourage fair competition in all business dealings and to promote and encourage good fellowship among members. To promote and encourage the enactment of wise and uniform legislation that fosters professionalism, quality service, healthy completion, and fair compensation.

2.

To support the grassroots legislative process and be ready to provide handson advice and expertise when called upon to serve the legitimate interests of the towing and recovery industry; and to oppose unwise state and local legislation deemed to have potential negative impact on the towing and recovery industry as a whole.

3.

To seek to eliminate unfair and destructive industry practices. To foster cooperation and unity among associations in our industry so that we may have a representative body that speaks with a single voice and wields the collective power of the group to protect and serve the interests of the towing and recovery industry and to promote fair dealings and quality customer service. To put it simply, as Towers, we must encourage and foster towing professionalism, quality customer service, enactment of wise and uniform legislation that fosters these along with fair compensation for all as well as be ready at any time to provide expertise for our industry and to be a UNIFIED “single-voice” that

4.

speaks for the industry with collective power. I can not express enough how important it is for you to recognize the difference between these two words: Unity and Uniformity. Take the time to review your TRAA Mission Statement. Are you about Unity or Uniformity? If you fail to understand what Unity really means, you will impose your preferences upon those you come in contact with. But if you really understand “Unity,” you can accept people who are different from you and will work with them better than you could imagine. When you do have Unity, it will then become a wonderful experience for you. Chose Unity NOT Uniformity!!! See you next time. TOW D.J. Harrington is an author, journalist, seminar leader, international trainer, and marketing consultant. He works primarily with customer service personnel, and his clients include such world-class companies as General Motors, DuPont, Caterpillar, and Damon Corporation. He can be reached at 800352-5252 or by e-mail at dj@djsays.com.

www.towprofessional.com | Volume 3 • Issue 7 | Tow Professional

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Saving $$$$$$ By Dan Messina

As a business owner, you are always thinking of ways to add revenue to your business. When I ran my business, there were only so many services we could offer to make money. In business, as in your personal life, there are two parts of the equation for financial survival. You can make more money by adding more services or getting a second job, or you can lower your expenses. 22

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When I ran my towing company, my wife would point out all the expenses we had that did not relate to towing. Things for the office like supplies, cleaning stuff, paper products like toilet paper and paper towels, computer paper and ink and the list goes on. We immediately went out and got a Sam’s card for the business. The advantages with this card were that the store would open early for businesses, you could buy in bulk, and they gave me a line of credit. I can’t tell you how many thousands of dollars I save with this card. As owners, you don’t have time to look for opportunities that can save you money. You have been buying from your friend down the street for years because that’s what everyone else does. If you want to survive in business today, you have to take advantage of every savings opportunity. That’s what www.djanddan.com provides for you. We research ways for


you to save money, and then we show you how to spend it. Here is what I want you all to do. Write down a monthly expense that you are making payments on. Then I want you to see when that expense will be paid off. What we are going to do is start buying things using a discount program and apply the savings to that expense. We will then determine how early we can pay off that expense using the money we save with our discounts. Once we pay off that expense, we then apply that monthly payment to another monthly expense and get it paid off. Our goal will be to get out of debt earlier than planned.

individuals located throughout the United States, Canada, and Europe. ABN has been providing discounts to businesses through group buying since 1997. Allied Business Network negotiates prices with national suppliers to get our members the best discounts available. ABN Members are able to save 5%

to 85% on office supplies, car rentals, business forms, promotional products, computers and printers, flowers and gifts, office furniture, shipping, print & copy and more. Once you become a member, you will receive an email welcome packet with special offers and coupons exclu-

1. Sam’s Club

Look at what you can buy there that can be used for the business Things like office supplies, food, cleaning products, cloths, cleaning towels, tools. There are hundreds of products that Sam’s carries that you can use at the office. Remember the products you buy can be a tax deduction. I would purchase shirts for my employees and add my log to them; that was a cheap way to look good. I had a dispatcher that worked a discount coupon program, and she came to work one day with 27 jars of peanut butter. She passed then out to other employees. When I asked her about the 27 jars of peanut butter, she said they were free through her discount program. She told me her discount program offers many other free products. By managing her household budget, she was able to save a lot of money.

2. Allied Business Network

Allied Business Network (ABN) is a collection of 165,481 businesses, entrepreneurs, small business owners and www.towprofessional.com | Volume 3 • Issue 7 | Tow Professional

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{

As owners, you don’t have time to look for opportunities that can save you money. You have been buying from your friend down the street for years because that’s what everyone else does. If you want to survive in business today, you have to take advantage of every savings opportunity.

sively for ABN Members. ABN is constantly growing and adding new discounts to help small businesses succeed. As a member, you will receive up-to-date information and notifications about our current and future discount programs.

3. CorpMatch

CorpMatch is an online business-to-business networking group created for the purpose of saving small businesses money. CorpMatch leverages the buy-

24

ing power of its 3,000 plus members (all businesses) and its expertise in negotiation to command discounts not normally available to small businesses. Because CorpMatch executives come from a small business background, CorpMatch understands the needs of and problems that challenge small business owners in today's world. With CorpMatch you will save both time and money in securing the goods and services that are essential to ensuring that your business runs smoothly

Tow Professional | Volume 3 • Issue 7 | www.towprofessional.com

}

and efficiently. CorpMatch is unique because through membership in CorpMatch you will not only be able to save money on your daily needs, but also have the opportunity to introduce your company's products and services for sale to other CorpMatch members. CorpMatch locates products from around the world, new and interesting products and innovative ideas that many companies may never be exposed to unless they happen to be walking down the right aisle at the right


trade show. They also give you an opportunity to offer your products or services to other businesses. This can be a great way to market your business Associations are starting to offer these types of programs to its members. It’s a great way to get new members for your association while allowing them to save thousands of dollars each year. Southwest Tow Operators, one of the largest towing associations in the country, worked out an agreement with CorpMatch that allows Southwest Tow Operators members the opportunity to take advantage of some great savings. As an owner, you are usually too busy to look for opportunities like this, but, as a business owner, you can’t afford not to. Take a few minutes out of your week and Google business discounts. You will be amazed at all the discount programs available from companies such as:

There are hundreds more ready to offer you tremendous savings on their products. Try our exercise and select a monthly expense and then apply your savings through these programs and see how soon you can become get debt-free. TOW

If you need help, call us or go to www.dananddj.com.

1. Staples 2. Shell 3. Liberty Mutual 4. U.P.S. 5. AT&T 6. Aramart 7. H. & R. Block 8. Orlando Vacations 9. Hotels.com 10. PayChex 11. T. Mobile 12. Lenove 13. Quicken 14. Hertz 15. Quick Books 16. Stamps.com www.towprofessional.com | Volume 3 • Issue 7 | Tow Professional

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IN THE CAB

MOBILE VEHICLE OFFICE ORGANIZATIONAL AND STORAGE PRODUCTS

By Don Kubly, Technical Support, AW Direct

Whether it’s stopping to inspect a job site or recording your business transactions, your vehicle has become a mobile office. Having an organized area with your work tools and your electronic equipment is a must. Let’s take a look at some clever ways you can stay clutter-free. SEAT STORAGE SYSTEMS

CONSOLE STORAGE SYSTEMS

When it comes to creating a smart, easy-to-use mobile office, there are several things to consider, like storage, writing, and communication. Over-theSeat Organizers fit over most bench or bucket seats on the front or the rear of the seat. Loaded with exterior pockets, this organizer gives you quick access to pens, glasses, cell phones and radios. Some organizers can double as a mobile file or tote bag.

Consoles feature hinged lids that open to a large storage area and some are equipped for a clipboard. When closed, the Console doubles as an armrest and convenient writing surface. Secure your console to a bench seat with the center seat belt. Exterior openings can include cup, coin, cell phone holders, while the interior has large storage compartments. Also available are Tall Full-Size Consoles for trucks with floor space between seats.

VC104

VC106

CC1402

BEHIND-THE-SEAT STORAGE SYSTEMS CB50A

Organize that pile of clutter behind your truck seat with a Behind-the-Seat organizer. It mounts easily and has many compartments to store and organize your extras.

TG1A BS061 26

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REAR UNDERSEAT STORAGE SYSTEMS

LAPTOP – PAD – SMART PHONE MOUNTS

If your truck has rear seats, install a Rear Underseat Storage System. With a custom fit by vehicle application, it easily installs in minutes and stores large items or use the included dividers for smaller items. Available in several colors.

Prevent slide offs and damages by securing your laptop and/or mobile device with one of many mount options. Many of the Laptop Mounts fasten to the passenger seat using existing hardware, so no drilling is required. If your passenger seat is not an option, a universal mount is available for mounting to the floor. Most Laptop Mounts are shock and vibration resistant and feature several movable joints for precise horizontal and vertical adjustments, even rotating. Laptop organizers include a console that fits between the seats. They are usually equipped with a large storage area, laptop mounting, writing surface, high-amp rated power panel, filing capabilities and install with little or no drilling required. Laptop trays have adjustable stops or hold down features to accommodate the many different sizes of Laptops and Notepads. There is an assortment of tray and Laptop accessories available such as:

Screen Support

DH10060

LT 52

Laptop Light

LT9

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IN THE CAB

MOBILE VEHICLE OFFICE ORGANIZATIONAL AND STORAGE P R O D U C T S

SMART PHONE MOUNTS Wherever you go, you probably bring your cell or smart phone. Secure within reach for easy access. There are a variety of Smart Phone Mounts available. Choose one that fits your phone and mounts either on your dash or windshield.

Keeping your vehicle organized and securing your Mobile Office Supplies creates a more safe and professional environment for you to work in and impress your customer. TOW

AW Direct | Helping You Help Them (800) 243-3194 www.awdirect.com

LT69

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WHEEL LIFT & REPOSSESSION

DETROIT WRECKER SALES

Detroit Wrecker Sales has been supplying the Towing & Recovery industry with the finest equipment, expertise, and service for over 30 years. Detroit Wrecker has revo-

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lutionized the industry with two extremely innovative towing products: the "Low Loader" and "Lil Hercules Herc-0-matic Self Loader." All of Detroit Wrecker's products are designed with quality, craftsmanship, and longevity at higher standards than all the competition. The Low Loader is probably one of the most innovative pieces of towing equipment on the market. Detroit Wrecker proudly manufactures one of the coolest, strongest, and easy to maintain flatbed tow trucks on the market. With revolutionary features like a 3.5° tilt angle, a 20,000 lb. deck capacity, stationary pylon with integrated hydraulic tank, winch hose pulley system, easy to access bed wear pads, one piece control handles, bed lock free design, and lifetime warranty on pins & bushings, what more could a modern day tower ask for? The Lil Hercules Herc-0-matic Self Loader has "Detroit Wrecker Built Tough" written all over it. Weighing less than 1,000 lbs., this unit has a towing capacity of 7,500 lbs. We offer our own frame reinforcement package as well as wireless controls and lifetime war-


ranty on all pins and bushings. Check out our Detroit Wrecker Sales YouTube page for videos on our products. Detroit Wrecker proudly represents our dealer network, as well. We offer a full line of replacement parts and new equipment from all major towing and recovery brands, such as Dynamic, Ramsey, Jerr Dan, All- Grip, and nearly 30 others. DWS proudly offers the largest selection as well as extremely competitive pricing. Same day shipping and the most knowledgeable staff anywhere. Call us and ask for Curtis; he will guaranteed be able to find any part for any brand towing equipment manufactured in the past 40 years! We also have a dealer relationship with ICOM, selling the only propane hybrid system on the market applicable to wreckers, flatbeds, and traditional pickups that automatically switches back to gasoline once

the propane is consumed. Detroit Wrecker has a full custom machining shop to meet the needs of any customer request. We specialize in all types of cylinder rebuilds, from towing equipment to any type of heavy duty application. We have experts working here every day with the goal of servicing YOU as quickly and efficiently as possible at a fair price. Whether it is just a minor repair or a complete rebuild, DWS will always give you the finest in customer care. Our quality is second to none. Have a problem with your equipment? Call us. Need a part for any brand of towing equipment? Call us. Have a custom project you want to do with your equipment? Call us. Detroit Wrecker is always ready to answer your questions, advise and ship out any part you may need, or build the equipment of your dreams. Check out our web site, www.detroitwrecker.com. You won't find a more complete parts inventory anywhere. From our exclusive LOW LOADER rollback to the smallest parts, we got you covered. You will become a customer for life. We earn your business everyday, with every phone call. One call or stop to DWS is all it takes; you will be glad you did. Complete units in stock and ready to install or ship. We want to be your #1 wrecker connection! TOW

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WHEEL LIFT & REPOSSESSION

Lift & TOW

Lift and Tow is a company that has been in the Towing and Recovery market for more than 17 years. Company President & Owner Cal Roth stated that safety is the upmost importance and a lot of thought went into making his line of lifts for his towers. The Z-series is their top-of-the-line lift. What's so special about the lift and tow system? It is the fastest and most efficient way to get any tow job done. You can literally pick up a car in 36 seconds, and be on your way. Besides its speed and efficiency, the system can be installed on a large variety of vehicles, and is hardly noticeable, so there is no need to purchase a separate tow truck or rollback; just install it right onto your work truck.

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The Z-series has upgraded double wall construction. The power boom is equipped with 6 function hydraulics and a wireless remote. It allows you to power up or down while extending or retracting. When retracted, however, the T-bar extends past the bumper 4-10” (depending on your truck model). This unit is fully self -loading and has in-cab controls. Once in place, just lift and go!

Unit comes with straps and wireless remote. Frank Palange of V&F Towing stated, “I did a lot of research when I was in the market because I had a unique install and the only company that took the time to help was Lift and Tow. Cal was great and took the time to help me out. The install was on a 2004 F350 dump truck (as you can see in the pictures). Without getting into a long testimonial, I can tell you I have used this wheel lift for several things along with its original purpose. I made brackets that hold my leaf loader for fall cleanup. I use it to help lift large logs so I can winch them up into my truck for sawmilling and made a reinforced ball mount to haul my Back Hoe. I loved the lift and the company has been great. I am completely satisfied with my new Z series lift from Lift and Tow.” TOW

Lift and Tow www.liftandtow.com 1-866-494-6500 | 717-532-5558

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WHEEL LIFT & REPOSSESSION

DYNAMIC 755 SERIES 8,000 lb. Capacity Dynamic is now offering the 755 Series. The 755 offers a very capable 5,500 lb fully extended self-loading wheel lift that can be outfitted with frame forks and is tow rated at 8,000 lbs. The 755 is also equipped with a 60” one piece steel body and a self-centering cross bar. With 8,000 lb planetary winches, let’s see the other guys match that! The 755 also comes with a standard 4 year warranty.

Standard Equipment •5,500 lb. Self-Loading Wheel Lift •8,000 lb. Tow Rating •25 Degree Negative & Positive Tilt •Recovery Boom at Boom Head Swivel 10,000 lbs •8,000 lb. Planetary Winch •Recovery Boom •80" Wheel Lift Reach •60" One Piece Steel Body •Lightning Body •2 Large Top Loading Compartments •Self Centering Cross Bar •Wheel Spacers

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Dynamic Towing is the only Manufacturer to offer a full line of products catering to the Repossession Industry. From Slide In units with Wheel Lift ratings up to 5,000lbs to the Original Dynamic Self Loading 601 and 701 units that have long been the Industry Standard that others have strived to match. With recent innovations with the Dynamic Fusion and Dynamic 755 with 5500lb Wheel Lift Rating’s and 25 degree negative tilt to the all-new Dynamic SV-100 Service Body Dynamic continues to lead the way catering to the needs of the Repossession Industry! Dynamic Towing Equipment & MFG www.dynamicmfg.com | 800-831-9299


T&L LIFT EQUIPMENT T & L Lift Equipment is a proud distributor of Lift & Tow hidden wheel lift systems. These wheel lifts are some of the most versatile units on the market. They can be installed completely underneath the truck, leaving the bed fully intact. All of our wheel lifts come with a 12 volt pump and run off of the truck’s battery. There is no need to add expensive PTO or clutch pump systems. With our units, you do

not lose any functionality of the truck. You have full use of the bed and can even add a fifth wheel of gooseneck hitch. We even have a built-in class 3 receiver hitch on every model. While these style lifts are primarily thought of for the repossession industry, many others can benefit from them. Towing companies are now using them for quick easy tows to help save fuel and wear on their larger trucks. They also make great chase trucks. Owners can also benefit by having one on their personal truck. No more going back to the shop to get a work truck for that last-minute call. Our lifts can be installed on most ¾ ton and 1 ton trucks, and with three models to choose from, we have a lift that can fit anyone’s need. Our economy 3-Series features a manual extension boom with hydraulic lift and removable L-arms. The 5-Series adds a powered boom to also give you hydraulic extension and retraction. Our flagship model is the

Z-Series. It is a full power self-loading wheel lift with fully retractable arms and a wireless remote. With our unique patented arm design, all you have to do is push the button. You can back up and pick it up without getting out of the cab. All three models have a 3500 lb. lift capacity and a 7500 lb. towing capacity and come complete with mounting hardware for easy installation. Wesley Lowe | T & L Lift Equipment LLC www.tl-lifts.com • 251-490-5693

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WHEEL LIFT & REPOSSESSION

ZACKLIFT CELEBRATES 30 YEAR MILESTONE

The After-Market Underreach Giant Still Committed to Customers Making Profit Not Payments

about the time when Seattle was the epicenter of everything cutting-edge, from music to computers to $2.00 coffee (remember when it was only $2.00?!) – another Seattle “rocket” was launching. An entrepreneur took a huge gamble and launched a company that manufactured addon wheel and frame lifts. Not only did Ed Zackovich have to explain what a Zacklift was, he had to explain what a “wheel-lift” was. Slings were king, and no one was ready to give up something that had been paying the bills for decades. It could all be connected to the gas crunch of the late 70s. Cars had begun getting lighter and much more difficult to tow. The sling was now the source of damage to Pintos, 240Zs, and Cobras. Europe was way ahead of the U.S., as light, small economical cars have always been the only way to travel the highways and byways of Europe. Zackovich made a serious study of how European manufacturers were meeting the challenge of bumpers and airfoils that were evolving into plastic and what seemed like lighter-thanair metals. The part of the puzzle that still had to be solved was how to engineer what the world needed as a retrofit, and not as a complete tow truck. Zackovich believed that what a tower really needed was not big payments on a new truck, but an underlift for a truck that he had already paid for, that was insured, painted, and making a profit.

1983,

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Enter the first retrofit wheel frame lifts that the U.S. had ever seen. Back then, the biggest load a Zacklift could lift was 6,500 pounds. Compare that to today’s Zacklift Z403 with a rating of 40,000 pounds and a reach of 147”. One thing Zacklift never could have predicted was that semi-trucks would evolve into being as difficult to tow as those small cars. The first heavy duty Zacklifts started taking off more than 20 years ago. Zacklift had gained a reputation for building powerful tools that got the job done. The excellent reputation wasn’t luck. The company and every employee was, and is, fo-


cused on building a product that exceeds every customer’s expectation for quality. They have listened to what their customers have been saying for 30 years. Zacklift has responded with innovation, increased ratings, and necessary accessories. The innovation that yet again was to reshape the face of the towing industry was the Zacklift FIFTHWHEELER. The same Zacklift that could lift and tow anything that was rolling down the highway could now mount and dismount just like a semitrailer, leaving the towing truck free to pack trailers, flat beds. Always thinking about how their customers can maximize profit, the FITHWHEELER can take a truck that may not be seeing too much action transporting trailers, and that truck can now work day and night as the company’s short and long distance transporter. Zacklift offers 5 choices in ratings and reaches, from 18,000 pounds to the supersized 40,000 lb Z403. Unique to Zacklift is the ability to take any model underreach in the lineup and put it together with either the permanent mounting hardware or outfit is as a removable FIFTHWHEELER. The Zacklift is the same in either application, only the mounting hardware differs. All are complete with 5 sets of frame forks, two pairs of fork receivers, a self-contained power system, or the valving for an existing PTO and pump, AND a corded remote control. The FIFTHWHEELER is always ready for the road with all the hydraulics, electrical and mechanical connections factory pre-engineered. Everything that can be done is done for the customer so that he really can hit the road running. With the economically priced FIFTHWHEELER, Zacklift again proves its commitment to customers making profit not payments. Since the first Zacklift add-on wheel/frame lift made its mark on the towing industry, the company is still leading the way to helping put money in the pockets of three decades of super satisfied customers. To find out more about Zacklifts from 18,000 to 40,000 pounds, permanently mounted or the removable FIFTHWHEELER, call toll free 844-ZACKLIFT, or click www.zacklift.com. TOW

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WHEEL LIFT & REPOSSESSION

The True Tilt 5th Wheel Quick-Tach

The True Tilt 5th Wheel Quick-Tach is a

and 24,000 fully extended. It has a clear ex-

heavy duty under lift that has the most exten-

tension of 140" to the center of the axle forks

sion, most retraction, more tilt and the most

and nearly 160" to the center of the Heavy

lifting capacity of any lift on the market. It

Duty Wheel forks when used. The unit will

has a lift rating of 45,000 pounds retracted

tilt the full rated load in the given positions.

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We use 16 nylon wear pads in the boom section, using the nylon pads both top and bottom of the sections. The main unit rolls up and down the mount on large 6 inch diameter rollers. The rollers give no friction in the up and down movement, so heavy loads can be lifted with no friction loss. The boom sections are made of 100,000 pound steel. This allows us to keep the boom height profile very short. Also, the nylon pads are set into pockets milled into the boom sections, allowing us to only have only 1/4" clearance between boom sections. This allows us to keep the overall boom height section very low to accommodate aerodynamics and low profile bumpers. The hydraulic hoses are all “hidden” in the unit, encased in a nylon tracking chain to keep them in place free from wear and tear. Our crossbar is made of a one piece solid steel casting made of 100,000 pound steel. The tongue it rotates in is also one piece cast steel (100,000 pound steel).


We use spring steel "Connex" bushings throughout the unit, in every place there is a heavy weldment or forging. We use 2 1/2" pins throughout the unit and a 3" pivot pin on the crossbar. We use a wide stance on our mount and pins, especially the hinge pin so the unit can handle the huge stresses that are induced especially while backing towed vehicles around corners into tight quarters. In that situation, large stresses are transmitted to the hinge and mount sections of the lift unit. We have standard wireless radio built into the unit. The radio is a standard feature with a 6 function controller that will control the lift for updown; in–out; and tilt up–tilt down operation. We can attach a winch to the gooseneck. We utilize a 750 Holmes boom head attached to the top of the vertical boom. The main unit can be used as a stiff leg during winching operations. We can include a 10 function radio to also operate the winch with the radio control, operating the in and out on the winch and incorporating an air valve with the radio to operate the freespool on the winch. This is an optional option. The unit is shipped as either an electric/hydraulic or with a valve pac to be powered by the trucks PTO system. The electric/hydraulic is a self-contained unit utilizing two electric pumps for increased volume and speed of the hydraulics. There is also a fail-safe built in so that if one motor fails, the other will continue to function the unit. This unit is provided with battery cable to hook into your trucks battery for the power source. The valve pac system incorporates a valve manifold that will attach to a truck’s PTO pump system. It has a built-in flow regulator to adjust the volume of the oil going to the lift unit. The manifold has an open port to attach an additional valve to operate a winch. The winch valve port is unrestricted, so the winch can be operated at the full capacity of the pump even though the lift unit is restricted. Our unit pricing includes either an electric/hydraulic pump or a valve pac to tie into your truck’s PTO pump; the 6 function wireless radio control plus a 25’ hard wired remote control; 4 sets of axle frame forks; the parking stands; and all necessary hardware to mount to a road tractor. As options, we have available the heavy duty wheel fork set. Also offered is a boom head, or a winch mount is available if you want

to attach a winch to the unit. We have the hydraulic valve and air valve kits available for the winch with the 10 function radio. The units are shipped with the gooseneck unattached to the main mount bracket. The entire lift is assembled. The pump or valve and radio are mounted in the gooseneck. The cus-

tomer will only have to mount the gooseneck to the mount bracket and install 6 hydraulic hoses between the pump valves and lift unit once the unit arrives. Please check out our website at www.triplekindustries.com. Be sure to look at the pictures in our photo gallery. TOW

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WHEEL LIFT & REPOSSESSION

B y A n g i e L o u r a nce CW Mill Equipment Co. was established in 1969 as an agricultural equipment manufacturer. However, the need for live hydraulics on trucks led us to manufacture CW Hydraulic Clutch Pump Mounting Kits in 1986. Clutch pump kits are a popular and dependable way to add live hydraulics to a vehicle. There are several advantages to running clutch pumps. In many cases they can provide as much volume and pressure as a PTO driven pump at a fraction of the price. CW’s Clutch Pump Kits allow on demand hydraulics, at any time, regardless of what gear the vehicle is in, or the engine RPM. With the downfall of the economy in recent years, the vehicle repossession industry has grown rapidly. Tow Truck operators within the repo industry have been able to take advantage of CW’s Clutch Pump Kits. Florida Powertrain & Hydraulics Inc., Miami, Florida supplies Hydraulic Plus Corp., Hialeah, Florida with CW Hydraulic Clutch Pump Mounting Kits. Hydraulic Plus Corp. fits trucks with hidden wheel lifts that are particularly useful within the auto repo industry, alleviating many of the potential dangers that come along with this type of business. Hydraulic Plus Corp. uses CW Mounting Kits as opposed to a PTO drive because of the reduction in noise. Built on a standard or 1 ton chassis with a lift hidden under the truck, the clutch pump kit is a crucial part of this vehicle. The noise reduction makes the repo much easier by helping to eliminate confrontation making the driver’s job safer and easier. Because of the reduced noise the driver can inconspicuously back up to a vehicle, and without revving the engine, can quietly get in and out without calling attention to what they are doing while repossessing a vehicle. Why CW Mounting Kits stand out from other manufacturers is simple. We strive to build the highest quality brackets and belt systems on the market. You will find that we run designated belt drives in most applications, saving your factory accessories such as water pumps, power steering pumps and alternators from additional side load created from adding the pump inline with the factory belt run, also increasing vehicle reliability. Not only are CW Kits good for hidden lifts but for all hydraulic applications within the towing industry. We keep in close contact with vehicle manufacturers and build our products to remain within their specifications. We build a quality product that is the perfect choice for your towing needs. Give us a call or check out our website at www.cwkits.com. TOW

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Help Keep the Repo-Man on the Down-Low!


The New Model 20 5th Wheel Towing Boom converts any standard fifthwheel road tractor for towing service at a moment’s notice. With 25,000lbs of lifting capacity and 50,000lbs of pulling capacity, this super duty wrecker unit is more than twice as powerful as our Model 10. Featuring a massive 12" X 12" boom, this super sturdy unit easily pulls the larger vehicles such as dump trucks, drilling rigs, concrete mixers and large buses. Perfect for salvage operations turning scrap into gold or recovery for fleets with larger equipment. Also makes a great addition to any heavy duty wrecker service fleet. The Model 20 Deluxe comes electric/hydraulic/remote control with an onboard built in battery system and the Backstop™. Features and Benefits * Galvanized Finish will not rust * Massive 1800lb Indestructible Steel Frame * Hand Held Remote Control Included * Hidden Motor Compartment protects motor from damage * Safe stable towing with no side to side swaying. * Air Brake Safety Assembly Included provides brakes to towed vehicle Installation is easy and only takes a few minutes. Included angle iron is inserted into precut slots for forklift installation, or you can use the heavy duty center mounted D ring for lifting with an overhead hoist.. TOW Direct Equipment Supply Heavy Duty Truck Service Equipment 800-992-1478 | www.towyourown.com Serving Industry World Wide

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WHEEL LIFT & REPOSSESSION booms. Other towing equipment can result in misapplied unsafe loads, but not the TruHitch™.

TThe Tru-Hitch™ heavy-duty under lift towing device properly utilizes the fifth wheel coupling as the pivotal connection between the pulling tractor and the truck in tow. What makes the Tru-Hitch™ unique is that it imposes a downward load and pivots on the towing tractor at the fifth wheel, rather than behind the tractor. The truck in tow essentially becomes a "semi-trailer." The weight of the disabled vehicle is distributed among all axles of the

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towing tractor. The front axle of the towing tractor actually gains weight as the vehicle is lifted! This makes the Tru-Hitch™ system by far the safest heavy duty towing device in the transportation industry. The Tru-Hitch™ can be attached to or detached from any tractor in less than two minutes, much like a tractor is coupled to a trailer. The system safely lifts at the axle or frame. A rigid coupling is completed by securing the truck in tow to the Tru-Hitch™

Tow Professional | Volume 3 • Issue 7 | www.towprofessional.com

• No permanent connections to your tractor. Connect or disconnect in minutes, no tools required. • No wheelbase modifications needed to use a Tru-Hitch. Standard tractors including single axle setups will work with a Tru-Hitch. • Comes ready to work complete with a full set of accessories including, chains, binders, blocking, lighting, etc. • Use with self-contained electric hydraulics or connect to your trucks’ PTO. • 32K lifting capacity and a total 140K Gross Combined Weight Rating. Safely tows the toughest loads. • 13 Month Warranty from new. • Scales loads when others cannot. • Manufactured in the USA at our Connecticut shop for 25 Years. • US Military tested and approved. TOW


PAN Pillow Less than the cost of your cheapest oil pan damage claim, the ONE and ONLY Pan Pillow will virtually eliminate oil pan damage from your operation. On the market since January 2006, the Pan Pillow has been used by thousands of tow operators who agree that the Pan Pillow is a "Must Have" tool when towing front wheel drive vehicles with a light or medium duty wheel lift system. No more wheel blocking to short shoe or risk. Minute to install, minute to remove. Money back guarantee. Nothing to lose, many things to gain. For more info, visit www.panpillow.com. Pillow Protection info@panpillow.com 780-908-6560

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STECK MANUFACTURING’S BIGEASY LOCKOUT TOOL KITS

Access to unlock cars for emergencies in seconds without damaging cars is a normal activity with Tow Drivers today. Whether they are assisting the police with a child locked in a car or providing vehicle unlocking services to their customers via auto clubs or direct calls, this service is also a very important revenue source for their companies. Since many of the newer cars have theft deterrence built in, the old traditional multipiece kits do not work well or can cause damage to the door linkages or door air bags. Tow Drivers provide these key services by using Steck Manufacturing’s BigEasy Lockout Tool kits. They find BigEasy’s 55” long rod made from ¼” steel gives them the firmness they need to access the various lock positions but also allows the tow driver the ability to flex the tool if needed. All BigEasy kits, which are made in the USA, include a non-marring hard wedge, lock knob lifter for vertical locks on top of a door frame and a paint protector that protects the car from scratches. In addition, the “GLO” kits include a special powder coating that absorbs the light of the sun or from your headlights at night, so that it reflects the 48

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light, which is extremely useful for tinted windows and nighttime operations. Also another very popular accessory that can be purchased separately or as part of a kit is our inflatable Easy Wedge, which is made from ballistic nylon and will have a taffeta print on the exterior with a 30 gauge polypropylene insert for stiffness, which will lead to ease of insertion into the vehicle and not slip in extreme weather. The BigEasy kit is simple to use by first inserting the hard wedge and/or Easy Wedge into the top of the door to allow enough room to then insert the BigEasy tool to press or hook the door lock from inside the window rather than using the door panel. The ease of the BigEasy to open doors from the inside the window reduces liability issues with traditional lockout tools, which have the potential to disable wiring systems inside the door panel. Steck also supplies other accessories to assist the Tow Driver provide these key services. Check out the "BigEasy" on Steck's web page and video at www.steckmfg.com or www.youtube.com/steckmfg. TOW


Best Tools began as one of the first companies to produce and focus on “lock-out tools.” It is a family-run company founded by Cliff Crowder, later joined by daughter Jan Wiles and then grandson Todd Wiles. The First lock-out kit consisted of 6 items commonly referred to as the “6 pack” and is still the nucleus of today’s kits. Over 80 years ago, the tools of choice were a coat hanger, a long rod, and a slim jim. Today, those tools, and many more, have been created to better serve the industry. Our tools are made and assembled in our facilities in Siloam Springs, Arkansas. Best Tools takes pride in using USA raw materials with USA workers for the BEST quality possible. We have manufactured over 30 different lock-out tools, as well as specialty tools for other companies. Marketing of lock-out kits and individual tools is accomplished through a network of loyal distributors, Internet sales, and direct sales. The most popular lock-out tools today are our 55” Magic Wands, Air wedges, grooved wedges, and our new Silver Snatcher (loop tool). Best Tools also offers a full line of towing equipment, including wireless tow lights and light bars, strobing, chains and chain assemblies, tie-downs and straps, slings, wire-rope, skates, and etc. Please check us out at www.besttools.net for lock-out tools, skates, and a few of our wireless tow lights. Our new website coming to you soon will be www.BestToolsUSA.com where you can see a full line of our products. Please feel free to call us at 1-800541-8568 or Todd’s cell phone 479-427-9370, or contact Jan at jwiles472@gmail.com for any orders or questions you may have. Don’t forget Cliff… he can be found at the golf course. TOW **NEW SILVER SNATCHER** Comes in two different size www.towprofessional.com | Volume 3 • Issue 7 | Tow Professional

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Next Generation TOOL COMPANY

Next Generation Tool Company, the oldest lockout tool company in the industry, is offering great new products! The Fantastic Four Lockout Kit comes in a red, 49" canvas case. The 44" Long Reach-It tool, Inflatable Wedge and Rhino Pry Wedge will give you everything you need for most lockouts. Only $79.95! The All American Reach-It Set is sure to be a favorite. This trio of tools in different lengths allows you to choose the best tool for the job. The Red 58", White 44" & Blue 40" tools come with a patriotic price of only $59.95! To help make a difference, our Reach-It tools now come in PINK! With the sale of each 58” or 44” PINK tool, we will make a donation to Breast Cancer Research. Our latest attention-getting item is our Windshield Mounted DVR Recorder. This portable unit functions as a DVR or Digital Camera with a Playback Monitor. Easy to install, this unit has many great features: Auto On/Off; Motion Detection; Loop Recording onto HDSC Memory Card; Both 12volt and internal battery; Night Recording and more. It comes with a one-year warranty and user’s manual. Protect your family, truck or vehicle, record your service calls or even scenic vacations for only $145.00! “Your Digital Eye-Witness!” Contact Next Generation Tool Co. for all your lockout needs. For over 30 years, we've focused on quality and friendly customer service. TOW 800.874.5625 | www.nextgentool.com Excellent Distributor Pricing

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www.towprofessional.com | Volume 3 • Issue 7 | Tow Professional

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Latch on to HazCom S A F E T Y

The possibility of accidents and injuries is always present when you’re working with hazardous chemicals, no matter how harmless they may seem. The Occupational Health and Safety Administration (OSHA) says that workers have both a right and a need to know information about the hazards of the chemicals they work with or are exposed to, especially so that they can take steps to protect themselves when necessary. On March 26, 2012, OSHA published the revised Hazard Communication Standard (HCS) “harmonizing” it with portions of the Globally Harmonized System (GHS). The GHS is an international approach to hazard communication that provides universal criteria for identification and communication of chemical hazards. The revised HCS changes the existing requirements for classifying chemical hazards, the format and content of Safety Data Sheets (SDSs), and the labeling of chemical containers. OSHA has established “phase-in dates” for compliance with the revised standard, which will be fully implemented by June 1, 2016. During the phase-in period, OSHA says that employers can comply with the old standard, the revised standard, or both.

If you look around any workplace, you are likely to see lots of different chemicals being used. With almost every chemical, there are risks to you, your physical surrounding and the environment as a whole. By Bob Ernst, J. J. Keller & Associates, Inc.

Written plan The HazCom standard has always required that employers prepare and implement a written hazard communication program. The written program is intended to ensure that the employer is in compliance with the all of the required elements of the standard. The written program must also include a chemical inventory, which is a list of the chemical hazards known to be present in the work environment.

Container labels One of the most visible changes we will see is new container labels. The label is a snapshot of the hazards and protective information related to the chemical, and a summary of the more detailed information available on the SDS. All hazardous chemicals shipped after June 1, 2015, must be labeled, tagged, or marked with six specified label elements, four of which have been “harmonized” within the GHS system, and are pre-determined based upon the chemical’s hazard class and category.

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Those required label elements are: • Product identifier; • Signal word; • Hazard statement(s); • Pictogram(s); • Precautionary statement(s); and • The name, address, and telephone number of the chemical manufacturer, importer, or other responsible party.

Pictograms Although the GHS system uses nine pictograms, OSHA has designated eight pictograms under the HCS for application to a hazard category. OSHA requires pictograms on shipped containers be in the shape of a square set at a point and include a black hazard symbol on a white background with a red frame sufficiently wide enough to be clearly visible.

For those containers that are received already labeled from the supplier, and are used in the workplace, simply maintaining the label that is on the container from the supplier is the best and easiest option. Some employers use third-party workplace label systems, such as those that have numerical ratings to indicate the hazards (e.g., National Fire Protection Association (NFPA) or Hazardous Materials Identification System (HMIS)). OSHA says that employers may continue to use third-party label systems, as long as workers have access to the complete hazard information found on the SDS.

Consumer products You will not see a change to the labels on containers of “consumer products,” which are those chemicals that anyone can purchase over the counter.

Workplace labels

Safety data sheets

Any container of hazardous chemicals in the workplace must at a minimum include the product identifier and general information concerning the hazards of the chemical. This would apply to any containers of hazardous chemicals drivers carry on their trucks. For instance, if your tow trucks carry small amounts of gasoline, so-called “nonbulk packagings,” the container must be DOT approved and must be marked with the name of the contents and with an indication of the hazards of the material it contains.

The SDS is the source of detailed hazard information about the hazardous chemical being used. The revised HCS requires that the information on the SDS is presented using a consistent 16-section format in a specified sequence: Section 1. Identification Section 2. Hazard(s) identification Section 3. Composition/information on ingredients Section 4. First-aid measures Section 5. Fire-fighting measures Section 6. Accidental release measures Section 7. Handling and storage Section 8. Exposure controls/personal protection www.towprofessional.com | Volume 3 • Issue 7 | Tow Professional

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S A F E T Y Section 9. Physical and chemical properties Section 10. Stability and reactivity Section 11. Toxicological information Section 12. Ecological information Section 13. Disposal considerations Section 14. Transport information Section 15. Regulatory information Section 16. Other information, including date of preparation or last revision The SDS must contain Sections 12 through 15 to be consistent with the GHS, but OSHA will not enforce the content of these sections because OSHA has no authority over those areas. Safety data sheets must be available for each hazardous chemical in the workplace, and must be readily accessible to employees when they are in their work areas. For drivers, the SDSs may be kept at the primary workplace.

Training requirements Employees who may be exposed to hazardous chemicals must be provided with information and “effective” training at the

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beginning of each new assignment involving a hazardous chemical or whenever a new physical or health hazard is first introduced. Effective training means that the training be understood by the employee, so training may need to be provided in a language other than English. Employers are required to inform employees of the basic requirements of the standard, such as specific chemical hazards in the employee’s work area, the location of the written HazCom program and SDSs, and how to read container labels and SDSs. Hazardous chemical training must include: • How to detect the presence or release of hazardous chemicals; • The physical and health hazards of those chemicals; and • Precautions employees can take to protect themselves against hazards, such as safe work practices, personal protective equipment, and emergency procedures.

Your HazCom Program OSHA says that employers can implement

Tow Professional | Volume 3 • Issue 7 | www.towprofessional.com

an effective hazard communication program by following these six steps: Step 1. Learn the standard/Identify responsible staff Step 2. Prepare and implement a written Hazard Communication Program Step 3. Ensure containers are labeled Step 4. Maintain Safety Data Sheets (SDSs) Step 5. Inform and train employees Step 6. Evaluate and reassess your program OSHA believes that the Hazard Communication Standard will ensuring that hazardous chemicals in the workplace are identified, and that proper measures are implemented for safe use and handling. By understanding the hazards of the chemicals, and using available information to pick the proper control measures to address these hazards, we can achieve safer workplaces. TOW Copyright 2013 J. J. Keller & Associates, Inc.B PO Box 368, 3003 Breezewood Lane Neenah WI 54957-0368


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Professional Your Resource for Towing & Recovery

HOOKEDUP

Phoenix USA, Inc. Mountable Work Light provides intense, yet efficient lighting where you need it The Phoenix USA, Inc. PWLR648 mountable work light provides high-intensity light where you need it. By utilizing LED technology, this light emits a brighter beam, stays cooler, lasts longer and is extremely affordable in relation to other lighting types. This six-inch diameter round work light has six high intensity LED diodes, and includes mounting bracket and stainless hardware. 4800 lumen make this light one of the brightest available on the market. The PWLR648 also fits and works well with the Phoenix USA SPRLBP light bucket. For more information, contact Phoenix USA, Inc. at cs@phoenixusa.com.

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TM

Professional Your Resource for Towing & Recovery

HOOKEDUP

AW Direct® Big Blue LongReach Door Tool Kit – TM62K

AW Direct@ Big Blue Long-Reach Door Tool Kit – TM62K The Big Blue Long-Reach Door Tool Kit from AW Direct has everything you need to safely unlock vehicles of any size. The long reach tool has a protective rubber tip to help prevent vehicle damage. The easy-to-use inflatable air wedge won’t scratch windows, and the super strap tool fits into narrow spaces to grab buttons. Includes (1) 4-1/2’L Big Blue LongReach Door Tool, (1) window wedge, (1) inflatable air wedge, (1) super strap tool and (1) carrying case. USA made. (800) 243-3194 www.awdirect.com

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Tow Professional | Volume 3 • Issue 7 | www.towprofessional.com

Ram Mounts® Universal X-Grip™ Smartphone Mount – LT69 Ram Mounts@ Universal X-Grip™ Smartphone Mount – LT69 This Universal X-Grip™ Mount uses a suction cup to mount smartphones quickly and securely. Four rubber-coated tips hold device gently. Easily adjust ball mount with a twist. Holds any smartphone device measuring 1” to 3-1/4”W. USA made. (800) 243-3194 www.awdirect.com


Larson Electronics

Larson Electronics’ 23 inch wireless tow light (HDTL-WLED-M) is powered by a rechargeable battery and is both stop, tail, and turn and hazard strobe light capable. This 10-pound portable tow light is recharged using a 12v cigarette lighter charger and features a 2.4 GHZ chipset, which allows for a transmitter distance of up to 1,000 feet. The 4-pin wireless transmitter allows for greater placement options and can be programmed to other transmitters or bars with the same serial number, eliminating any crosstalk between other tow bar units. This unit provides optimal visibility for towing vehicles or for use as temporary hazard lights. Contact us at (800) 369-6671 or www.magnalight.com .

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TM

Professional Your Resource for Towing & Recovery

HOOKEDUP

TowMate Power-Link light bars brighter, more versatile!

Once again, TowMate Power-Link light bars have received an upgrade. If you thought these bars were bright before, which they very much were, then get ready because TowMate has redesigned the light heads where they are now 20% brighter. Additionally, dual color heads are now available. Finally, each function can now be configured to your liking. Have a preference for a different strobe pattern or how the traffic director operates? No sweat. Simply wave a magnet over a sensor on the bar with that particular function activated and cycle through various options. Once you set it, the pattern will always activate that way until you decide to change it again. These 2-wire install light bars are available in any size from 9” to 100”. As with all TowMate products, they are made in the USA and carry a lifetime warranty on electronics and LED’s. Go to www.TowMate.com or call (800) 680-4455 for more information.

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DealerPlace

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DealerPlace

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DealerPlace

MarketPlace

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MarketPlace

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MarketPlace

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TM

Professional Your Resource for Towing & Recovery

COMPANY

PG

Advanced Specialty Products . . . . . . . . . . . . .16 Agero . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Aldridge Insurance . . . . . . . . . . . . . . . . . . . . . .63 Alexander Insurance . . . . . . . . . . . . . . . . . . . .58 all-Grip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Amerideck . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Anchor Graphics . . . . . . . . . . . . . . . . . . . . . . .62 Atlanta Wrecker Sales . . . . . . . . . . . . . . . . . . .60 Austin Hinds Motors . . . . . . . . . . . . . . . . . . . .60 Austin Insurance . . . . . . . . . . . . . . . . . . . . . . . .16 AW Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 B/A Products . . . . . . . . . . . . . . . . . . . . . . . .15, 62 Beacon Software . . . . . . . . . . . . . . . . . . . .45, 62 Best Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Blingmaster . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Bowers Group . . . . . . . . . . . . . . . . . . . . . . . . .61 Boxes 4 U/ Crashfilm . . . . . . . . . . . . . . . . . . . .64 budgetGPS . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Clore Automotive . . . . . . . . . . . . . . . . . . . . . .12 Collins Dollies . . . . . . . . . . . . . . . . . . . . . . . . .54 Comeup Winch . . . . . . . . . . . . . . . . . . . . . . . .36 CTTA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Custer Products . . . . . . . . . . . . . . . . . . . . . . . . .3 CW Mill Equipment . . . . . . . . . . . . . . . . . . . . .56 Dangelo's Custom Built . . . . . . . . . . . . . . . . . .60 Detroit Wrecker . . . . . . . . . . . . . . . . . . . .10, 35 Direct Equipment . . . . . . . . . . . . . . . . . . . . . . .62 DJ and Dan . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Dynamic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Eartec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 ECM Performance . . . . . . . . . . . . . . . . . . . . . .57 Evans Cooling . . . . . . . . . . . . . . . . . . . . . . . . . .28

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Eye3Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Flash Equipment . . . . . . . . . . . . . . . . . . . . . . . . .5 FlowStop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Glenn's Auto Parts . . . . . . . . . . . . . . . . . . . . . .61 Gulf Atlantic . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Hallmark Consultants Inc . . . . . . . . . . . . . . . .63 Hazmat Responder Network . . . . . . . . . . . . .14 Holly's Message Service . . . . . . . . . . . . . . . . . .57 IAA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 In The Ditch Towing Products . . . . . . . . . . . . .11 Industrial Netting . . . . . . . . . . . . . . . . . . . . . . .61 International Towing and Recovery Hall of Fame & Museum / Wall of the Fallen . . . . . . .32 Isuzu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .IFC Jerr-Dan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .BC Larson Electronics . . . . . . . . . . . . . . . . . . . . . .50 LDC Insurance . . . . . . . . . . . . . . . . . . . . . . . . .63 Lift and Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Lodar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Loganville Ford . . . . . . . . . . . . . . . . . . . . . . . . .59 Marking Pen Depot . . . . . . . . . . . . . . . . . . . . .63 Mfr. Express . . . . . . . . . . . . . . . . . . . . . . . . . .IBC Midwest Regional Tow Show . . . . . . . . . . . . . .19 Miti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Next Generation Tool . . . . . . . . . . . . . . . . . . .62 North American Bancard . . . . . . . . . . . . . . . .13 Ohio Power Systems . . . . . . . . . . . . . . . . . . . .59 Pacific General Insurance Agency . . . . . . . . . .64 Phoenix USA . . . . . . . . . . . . . . . . . . . . . . . . . .21 Pillow Protection . . . . . . . . . . . . . . . . . . . . . . .63 Powerbilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Powerhouse . . . . . . . . . . . . . . . . . . . . . . . . . . .59

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COMPANY

PG

Recovery Billing Unlimited . . . . . . . . . . . . . . .42 Recovery Consulting Services . . . . . . . . . . . . .51 Robert Young's Wrecker Sales & Service . . . .61 Rugged Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 RV Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 S&J Manufacturing . . . . . . . . . . . . . . . . . . . . . .55 SnappyBox . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Steck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Sun Country Trailers & Towing Equipment . . .47 sureFleet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 T&L Lifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 TomTom Telematics . . . . . . . . . . . . . . . . . . . . .51 Towmate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Towramps . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Tracker Management . . . . . . . . . . . . . . . . . . . .39 Travis Barlow . . . . . . . . . . . . . . . . . . . . . . . . . .63 Triple K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Tru-Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Tru-Hitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 USAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Virgo Fleet Suplies . . . . . . . . . . . . . . . . . . . . . .63 VTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Weiss Insurance . . . . . . . . . . . . . . . . . . . . . . . .64 Windshield Cam . . . . . . . . . . . . . . . . . . . . . . .61 Worksafe USA . . . . . . . . . . . . . . . . . . . . . . . . .58 Worldwide Equipment . . . . . . . . . . . . . . . . . . .60 Wrecker Rentals . . . . . . . . . . . . . . . . . . . . . . .29 Wreckmaster . . . . . . . . . . . . . . . . . . . . . . . . . .53 Wyless Telematics . . . . . . . . . . . . . . . . . . . . . . . .9 Yale Cordage . . . . . . . . . . . . . . . . . . . . . . . . . .24 Zacklift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61


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V3i7 tow webpdf