D E PA R T M E N T : FAC I L I T I E S D I R E C TO R
Facilities Management in an HOA BY JOSE CHAPARRO, FACILITIES DIRECTOR
rimary goals of a facilities management program are to meet the needs of the residents as they relate to Association responsibilities, preserving and enhancing property and ensuring the Association complies with governing documents and legal responsibilities that relate to the residents and property. In addition, many factors go into the decay and/or lifespan of items including use (wear and tear), age, climate, and many other factors that contribute to the lifespan of community property. The same goes with personally owned property (resident home maintenance). Residents should have a maintenance plan in place regarding items like A/C unit, roof, plumbing, etc., to ensure proper function and extension of lifespan to property/ items. A well-maintained and serviced A/C unit, for example, will likely give you more years of use rather than an A/C unit that has been neglected and/or never serviced. Good preparation goes a long way and helps negate hardships. By having a list of vendors and being ready for the unexpected, you can get things back in working order in a timely manner. In addition, by being proactive and knowing your assets and its lifespan, you will be in a better position with the planning and/or saving for such repairs and/or replacement (limiting hardships). To help us (the Association) keep track of work being done on the property, we use a work order system. This system helps keep track of the work orders including the amount of 8
BELLALAGO BEACON | JULY/AUGUST 2019
work orders over a period of time, statuses, and also used to prioritize. Below is a chart of work orders opened and closed between January 1, 2019 and June 8, 2019.
Please make sure to check out our website at BellalagoHOA.com for important information and updates. Additionally, we have a section where you can find a list of local vendors for repair and/ or projects. The Association does not endorse nor are affiliated with any of these vendors; you should do your research before hiring any vendor.
JOSE CHAPARRO 877-221-6919 JChaparro@Evergreen-LM.com