Outsourcing is not a new concept. But for many people and countries, it is still a new platform that offers an array of opportunities to the candidates and businesses. Philippines has emerged as one of the solution providers for BPO services. The country has a huge population speaking and reading in English. Such human resources offer a highly satisfied customer service due to their hard work and dedication. Academy pass outs prefer international brand and global exposure. For this requirement, they migrate to some foreign countries for living their dreams. Today, several customer-facing projects are outsourced by the developed countries like the USA, the UK, Australia and many Asian countries to Philippines. The lower currency and the English speaking people are the two important aspects that big brands from developed countries prefer sending projects to Philippines. Outsource to Philippines is one of the solutions availed for cost cutting and quality delivery. Here are the factors that encourage outsourcing to Philippines: 1. 2. 3. 4. 5. 6. 7.
Quality On time Delivery Adequate and ISO certified infrastructure Unlimited human resource Low cost expenditure Round the clock services Commitment to project delivery
These are a few qualities that can be achieved if you outsource customer-facing processes such as telemarketing, customer care, billing, insurance, accountancy, sales, marketing, retention, and others in the Philippines. Since 2005, BPO services began outsourcing from Philippines. Today, the country has received the highest consideration for declaring number 1# outsourcing service provider across the globe. The youngsters and college pass outs now prefer staying back in the country. They prefer getting hired to any of the outsourced projects provided by a branded company. Content Resource: BPO Service in Philippines