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General Information - Full Service Menus Sit Down Dinners, Buffet Dinners and Receptions MENU, PRICES, CHARGES AND GUEST COUNTS Menu Selections: These menus are suggestions only. Our catering staff would be pleased to customize a menu to meet your needs. If you are planning a sit down dinner, we ask that you limit your entrees to two choices only. If more than two entrees are necessary (including vegetarian and children’s options), there will be an additional charge (usually a flat $80). Customers may want to look at our hors d’oeuvres menu and picnic menu for additional menu ideas. Children’s (age 3-10) menus and pricing are available. Service Packages: Gold (18% service charge added)

Silver (18% service charge added)

Dishes

China dinner plate, china cup and saucer, glass salad plate, stainless steel flatware, biodegradable cake plate, biodegradable water glass (real glassware available at an additional charge)

High end (rigid plastic white with silver rim) plastic dinner plate, coffee mug, salad bowl, silver plastic flatware, biodegradable cake plate, biodegradable water glass

Biodegradable dinner plate, coffee cup, salad bowl, flatware, cake plates and water glass

N apkins

W hite (or stock color) linen napkin

W hite paper dinner napkin (linen available at an additional charge)

W hite paper dinner napkin

Table Covers

W hite linen table covers

W hite linen table covers

Available for an additional charge

Skirting

W hite skirting for head, cake, gift table and book/registration tables (other colors available)

W hite skirting for head and cake tables only. Gift, book/registration tables will be covered in long table covers.

Available for an additional charge

Service Staff *

Professional, uniformed staff will set the dinner table with silverware, cup and saucer and napkin. Staff to serve dinner or maintain the buffet. Room clear out after dinner.

Professional, uniformed staff will set the dinner table with silverware and napkin. Staff to serve dinner or maintain the buffet. Room clear out after dinner.

Staff to maintain and clean up the buffet (does not include setting the tables, clearing tables, cutting the cake or room clear out).

Cake Cutting (for receptions)

W e will cut your wedding cake at no charge (it will be served to your guests if you have a pre plated dinner).

W e will cut your wedding cake at no charge (it will be served to your guests if you have a pre plated dinner).

Not included

Early Room Set up @ ESC (and

Complimentary early morning set up provided (if facility is available).

Complimentary early morning set up provided (if facility is available).

Not applicable

A pot of coffee will be placed on each table at the start of dinner. Each place setting will have a glass of ice water. W e will refill water and coffee as needed.

A coffee station will be set up for guests to help them selves to coffee. W e will put a water pitcher on each table and also a stack of the biodegradable glasses

Beverage station for both coffee and ice water (guests will help themselves)

other locations if permitted)

Beverage Service

Bronze


Cost of Additional items if not included in your package: Stemmed Water Glasses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Linen Napkins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Skirting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Linen Table Covers.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72" X 72", 85" X 85", 52" X 114" or 52" X 52" Service Staff. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ .50 each $ .50 each $ 20.00 per 13' $ 4.00 each $ 20.00/hour/staff

Miscellaneous Information about service packages: A sample of our dishes is on display at our office. Linen napkins are tucked in the coffee cup. If you purchase personalized napkins, we will use them according to your instructions. (Cake Service) We can provide a bride's knife set for your use. For cupcake service, we may serve them family style or self service. If your dinner is buffet, we will serve the head and family tables cake. The rest of the guests will need to get their own cake. It is the customer’s responsibility to package the remaining cake. Prices, Service Charges and Taxes: All of our prices are subject to change without notice. We guarantee our prices 90 days before an event. Severe market fluctuation will result in price adjustments from time to time. An 18% service charge* will be added to gold and silver packages. (This is not a gratuity. Gratuity is at the discretion of the customer based on their level of satisfaction). Applicable state and county taxes will be added to the menu price, facilities fees and service charges. Other Charges: Additional charges apply when your event is scheduled at certain locations: Facilities Fees: Aldo Leopold Nature Center - 12% Brink Lounge - 10% (Brink Lounge will collect) East Side Club - 17% Fitchburg Community Center - 10% Goodman Community Center - 10% Howard Johnson’s - NO FACILITIES FEE Lussier Family Heritage Center - 10%

Monona Community Center - 10% Olbrich Gardens - 12% Turner Hall - 15% Warner Park Community Recreation Center 12% Waunakee Village Center - 10%

These are mandatory fees set forth by each location. These fees will be added to your final bill. The fees are passed directly to the respective location. Additional charges may apply at other facilities. For events outside the Madison area, there is an additional mileage charge of $1 per mile to and from your location. Additional staff travel charges may apply. If early set up of tables with table covers, utensils and napkins is required, there may be a set up charge. Final Guaranteed Numbers: We need an estimated number of guests at the time you reserve the date. We require your final guaranteed number one week before your event. Your guaranteed number can be increased, but not lowered, up to 72 hours before your event. After this time, no changes will be permitted. We are always prepared to serve 5% more than your guaranteed number of guests. If we serve more meals than what you guaranteed, we will bill you for a mutually agreed upon number of additional meals. The bride and groom’s meal are complimentary (up to $20 each per person). They should be included in the final guaranteed guest count.

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Service Charges and Extended Serving Times: The 18% service charge includes four and one half hours of service staff time for the gold package. Four hours of service staff time is included in the silver package. The service staff hours includes setting of the tables, serving the meal and clearing the tables after the meal. We understand that events do not always go as scheduled. If our staff is delayed in serving dinner or you would like our service staff for a longer period, the additional charges will be $20 per hour per service staff. If you are delayed in serving dinner, and we are required to go beyond the stated service staff time, we will bill you for these additional charges. Buffet dinners are typically served for one hour. PAYMENTS AND DEPOSITS Reception and Class Reunion Deposits: We need a deposit of $500 to reserve your date for receptions and class reunions. The $500 deposit is welcome anytime but should be received in our office at least four months before your reception or class reunion. We will apply the deposit to your final bill. We will mail a contract confirming your menu and costs once you have decided your menu and we can confirm the price (within 90 days of the event). Your signed contract should be received in our office at least two months before your event. Reception Cancellations: If you cancel your reception more than 90 days before the scheduled date, Gaylord Catering will refund $200 of your deposit. Your deposit is non refundable if your reception is cancelled less than 90 days before the scheduled event. Payment for Receptions: All receptions must be paid in full two days before the date of your reception. Payments can be made by check, cash or credit card (MasterCard, VISA, American Express or Discover). We accept credit card payments only if the transaction is completed through our office. Payment for Other Events: We will mail an invoice the day following your event and payment is due in ten days, unless you have made prior arrangements. Payments can be made by check, cash or credit card (MasterCard, VISA, American Express or Discover). We accept credit cards with prior approval and the transaction must be completed through our office. MISCELLANEOUS Alcoholic Beverages: If your location does not provide alcoholic beverages, please call Gaylord Catering Service for further assistance. We are able to cater hosted bars. We will only serve alcohol to your guests if you have purchased the alcohol from us. If your event is at a location that has an exclusive alcohol provider, they should serve it to your guests upon request. They are the ones who have the liquor license and thus the liability. Food Allergies: All food is prepared in a commercial kitchen that handles nuts, shellfish and raw eggs regularly. If food allergies exist, you are responsible for making alternative eating arrangements. If a guest has specific dietary requirements (gluten free, dairy free, vegetarian, vegan, etc.), we will do our best to accommodate the request. Left Over Food: We will donate any acceptable leftovers to local homeless shelters and/or missions. The customer is entitled to take all meals which are billed for, but not consumed and have not been held too long. Said meals will be made available to the customer, in proper containers, at the conclusion of the event. The customer is not entitled to the 5% amount of food that the caterer prepares over the customer's guaranteed number. Upon acceptance of leftover meals, the customer assumes full responsibility for their transportation and proper storage. The customer agrees that upon customer's acceptance of said meals at the conclusion of the event, Gaylord Catering Service, Inc. is released from all claims, damages, causes of action or liabilities which may arise as a result of the consumption of said meals.

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Other Information: We provide our staff (and some times facilities on-site staff) with a meal while working. Extra food is included to feed them and we do not bill you for the food. We are not responsible for any table or chair arranging or dining room lay out. That is your responsibility or that of the hall. We can help you with this if you need some direction. We work closely with your DJ and/or wedding coordinator. We ask that you provide us with the names of these individuals. We will introduce ourselves to them and work with them to make the dinner service run smoothly.

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