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Recognizing, supporting and celebrating the qualities of the individual since 1953.



Boldly going where people with IDD have not been before.

A MESSAGE FROM THE EXECUTIVE DIRECTOR AND BOARD PRESIDENT Another year under in the books—hard to believe we’ve experienced another full revolution around our sun, seemingly at warp speed. Our theme this year is BOLDLY GOING, which is a logical progression from last year’s theme of “All Aboard,” though we’ve alighted from the train and climbed aboard a spaceship. Our theme, BOLDLY GOING, is an overt reference to Star Trek, a hugely successful science fiction media franchise that first hit television airwaves in 1966. It also aptly describes what Orange Grove has done over the last three years, and indeed, over our entire history. Science fiction as a genre is characterized by big ideas—probably because space itself seems infinite. On earth, though the ocean is vast, we know that if we go deep enough, we get to the bottom; if we go far enough, we get to another shore. But space is different. Douglas Adams, author of the science fiction classic The Hitchhiker’s Guide to the Galaxy, wrote, “Space is big. You just won't believe how vastly, hugely, mind-bogglingly big it is. I mean, you may think it's a long way down the road to the chemist's, but that's just peanuts to space.” Even the name, “space,” conjures images of, well, space—places without boundaries. Science fiction takes us to a place we know very little or nothing about, and asks, “what if... ?” The answers to the “what ifs” aren’t tethered by earthly rules like gravity or time or familiar life forms. Science fiction’s fantastic journeys are constrained only by the storyteller’s imagination. What if—voyages didn’t take so long? Star Trek gave us warp speed; Star Wars gave us hyperspace. What if—we never had to worry about traffic? In Star Trek, a transporter beam deconstructs our molecules and rematerializes them somewhere else; in Star Wars, one can travel by land speeder, floating above the ground. Weapons? Phasers and light sabers. Aliens? Vulcans, Klingons, Cardassians, Jawas, Gungans, Ewoks—the list goes on and on. Orange Grove has been asking “what if” since the first families got together and asked “what if we started a school for our kids?” What if children with intellectual/ developmental disabilities (IDD) had access to an academic education? What if they could acquire work skills? What if they had access to jobs? What if we educated healthcare providers better to deal with this population? What if children with IDD live long enough to become adults with IDD? What if they outlive their parents?

Star Trek went boldly where no one had gone before: its crew included an African-American woman, a Russian, and a character who was part alien; it scripted television’s first interracial kiss; it featured a character in a leadership role who had significant disabilities. It envisioned a future where the ABILITIES of an individual matter most. Its creator, Gene Roddenberry, said himself that

Star Trek was an attempt to say that humanity will reach maturity and wisdom on the day that it begins not just to tolerate, but take a special delight in differences in ideas and differences in life forms... If we cannot learn to actually enjoy those small differences, to take a positive delight in those small differences between our own kind, here on this planet, then we do not deserve to go out into space and meet the diversity that is almost certainly out there. Orange Grove and Star Trek have a lot in common: both exude an overwhelmingly hopeful ethos, both are trailblazers in their respective industries; both are committed to diversity and inclusion; both are exceedingly forward thinkers. Orange Grove began as hopes and dreams that children with disabilities could go to school and learn, just like their neurotypical siblings. Once that dream became a reality in 1953, the answer to every subsequent “do you think we can...” question has been “let’s do it and see what happens.” Orange Grove’s vision is that our community will be fully diverse and inclusive—that people with disabilities will have access to jobs, housing, healthcare, recreational activities, and the skills necessary to avail themselves of all the benefits this community has to offer. In the pages that follow, you will see how we and the people we support are BOLDLY GOING in our community. We hope you will join us in our continuing mission to go where no one with IDD has gone before.

Kyle Hauth

Tom Greenholtz,

Executive Director

Board President 2017-18

Orange Grove Center


BOLDLY GOING 140+ individuals work at 45+ local businesses earning competitive wages 130+ individuals give back to our community by volunteering 10,000+ hours to local non-profits

We are grateful to the following business partners who employ individuals supported by Orange Grove:

ADULT SERVICES “If you eliminate the impossible, whatever remains, however improbable, must be the solution.” Spock, Science Officer, USS-Enterprise (quoting Sherlock Holmes in the story The Sign of the Four)

Employment First Individuals served in Orange Grove day services are encouraged to consider employment as their first and best option. To that end, vocational options are discussed at least annually with each individual, and evaluations can be done any time to help assess strengths and areas of needed improvement. Orange Grove supports the individual seeking a job in various ways, including accompanying the individual to job fairs, accessing employment resources available in the community, and working with local employers to understand the benefits of hiring a diverse work force, and to identify and eliminate possible barriers to employment. 4

Annual Report 2017-18

Amazon Aramark Battle Academy Big River Grill Buddy’s BBQ Catoosa County Sheriff Chambliss Children’s Home Chattanooga Bakery Chattanooga Metropolitan Airport CHI Memorial Hospital Chili’s Cigna City of Chattanooga Cracker Barrel Dairy Queen Erlanger Medical Center, Downtown Erlanger East ERMC Food City Good Neighbors Goodwill Industries Hamilton County Schools

Hixson Middle School The Incline Junior’s Building Materials Komatsu Longhorn Restaurant Lowe’s McDonald’s Park Ridge East REMCO Plaza ResCare Home Health Agency Sodexo Sports Barn Taziki’s TVA University of Tennessee, Chattanooga Walgreens Weekly Fig Wilkins Research Woodbridge YMCA Zaxby’s

Community-Based Services Orange Grove has transitioned most of the individuals formerly receiving facilitybased services into community-based services. The impetus for the transition is the implementation of the Settings Rule, which requires that all programs receiving federal funding through home and community based services (HCBS) be provided in integrated settings where individuals have full access to the greater community. Community-based services provide person-centered opportunities to discover opportunities for engagement in the community, including volunteer opportunities, recreation, and job exploration. The services are customized to meet the therapeutic, medical, and social needs of each individual, while exploring the best ways to meet each individual’s goals for his or her life. We work with other nonprofits, churches and government agencies to find the right fit—one that meets the needs of the agency while offering the individual a sense of accomplishment, community inclusion, and the fostering of job skills potentially transferable to paid employment. We have built successful partnerships with the following agencies: Brainerd Baptist Church Chattanooga First Church of the Nazarene Chattanooga Zoo Community Kitchen Deja Nu Thrift Store First Baptist Church, Chattanooga First Centenary United Methodist Church Georgia NW Technical College Goodwill Industries Harvest Fellowship, Trenton, GA Hixson Community Center

Hospice of Chattanooga McKamey Animal Center Meals on Wheels Northside Neighborhood Thrift Store Partnership for Families, Children and Adults Providence Ministries United Way of Greater Chattanooga Wesley Memorial United Methodist Church YMCA Food & Fun Program YMCA, North River branch

“...the prejudices people feel about each other disappear when they get to know each other.” —James T. Kirk, Captain of the fictional USS Enterprise, Star Trek: The Original Series, “Elaan of Troyius,” Season 3, Episode 13.

In-home Services Our in-home services support individuals who need or desire support in their homes instead of the community for reasons ranging from chronic illness or medical condition; maladaptive behaviors/ inability to cope that makes community services, at least temporarily, ill advised; or the individual has reached the age of retirement. In-home services can be combined with other services to allow a program to be structured based on the needs and desires of the individual, and are geared toward increasing independence and helping the individual reach personal goals.

Orange Grove Center




“Science fiction is any idea that occurs in the head and doesn’t exist yet, but soon will, and will change everything for everybody, and nothing will ever be the same again. As soon as you have an idea that changes some small part of the world you are writing science fiction. It is always the art of the possible, never the impossible.”

“That’s really what science fiction is all about, you know: the big reality that pervades the real world we live in: the reality of change. Science fiction is the very literature of change. In fact, it is the only such literature we have.”

—Ray Bradbury, The Paris Review, spring 2010

Residential Habilitation 115 individuals Intermediate Care Facility 80 individuals Supported Living 53 individuals

Just as our day programs are customized to the needs and desires of the individual, so are Orange Grove’s residential programs. Orange Grove homes are scattered across all of Hamilton County, nestled in great neighborhoods in just about every zip code. In 1953, most parents didn’t dream that their children with IDD would one day move out and live away from home, but those “what ifs” became a reality as early as 1964, when the first Orange Grove group home opened on Vine Street. Today we support 248 individuals in 64 homes with close to 500 staff members. All of the individuals in Orange Grove homes are also supported in various day programs, which may be a combination of employment, volunteerism, or recreation. Individuals 100 90 80 70 60 50 40 30 20 10 0


Annual Report 2017-18

—Frederik Pohl, attributed, Science Fiction Authors: A Research Guide Orange Grove continues to support more individuals in five North Georgia counties: Catoosa, Chattooga, Dade, Floyd, Gordon, Murray, Walker, and Whitfield. The individuals served through our Ringgold office volunteered almost 3,500 hours for Attic Treasures, Friends of the Festival, Georgia Northwestern Technical College, Remco Plaza, and the YMCA.

CHILDREN’S SERVICES “It is said that science fiction and fantasy are two different things. Science fiction is the improbable made possible, and fantasy is the impossible made probable.” —Rod Serling, The Twilight Zone, “The Fugitive” Orange Grove continues to serve children with IDD from Hamilton, Grundy, Marion, and Rhea Counties in Tennessee, and Catoosa County in North Georgia. The skills needed for an individual to be successful in life go far beyond the “three Rs” of reading, writing, and ‘rithmetic. At Orange Grove, each student has an individualized education program that analyzes the strengths and weaknesses of each student in all functional areas. Thus, self-help, social, decision-making, and job readiness skills are all important parts of the curricula. Orange Grove is a Category I school approved by the Tennessee Department of Education. We work with educational authorities, families, and professionals to focus on learning that is geared toward fostering as much independence as possible in the community.

Orange Grove Center


CLINICAL SERVICES “The science fiction method is dissection and reconstruction. You look at the world around you, and you take it apart into all its components. Then you take some of those components, throw them away, and plug in different ones, start it up and see what happens. That’s the method: restructure the world we live in in some way, then see what happens.” —Frederik Pohl, Locus Magazine, October 2000

“It’s not safe out here. It’s wondrous, with treasures to satiate desires both subtle and gross; but it’s not for the timid.” —Fictional character Q, Star Trek: The Next Generation, “Q Who?” Season 2, Episode 16.

The clinical services at Orange Grove have as their first priority to deliver exemplary care to each individual patient with a goal of improving quality of life. To that end, the Augustus McCravey Health Care Clinic is a full-service primary care clinic that provides patient-centered care to any adult. The Speech Therapy department provides services in all aspects of communication and swallowing, with the overall objective to optimize each individual’s ability which in turn improves quality of life. Individual and group therapy sessions target person-centered goals. Speech therapy staff work closely with caregivers to offer training, guidance, and education to support each individual in every part of their daily lives. Our Behavior Services staff perform functional behavior assessments, design behavior support plans, and train and monitor staff in the implementation of the support plan. The Dental Clinic continues to provide excellent dental care to patients from as far away as Knoxville and Alabama. All services in the clinic are done without the need for sedation or hospitalization. Procedures that require sedation are easily scheduled at a local ambulatory surgery center where our clinicians have privileges. The Clinic also partners with the University of Tennessee at Chattanooga for student rotations, and every fourthyear dental student spends one full day at the Orange Grove clinic to begin learning what is involved in supporting the clinical needs of individuals with IDD.


Annual Report 2017-18

Our caring staff has the experience necessary to make the patient visit as un-alien as possible, ever aware that healthcare interactions for many of the individuals we support tend to be fraught with anxiety. All clinical staff keep abreast of current research, trends, and best practices in their fields of expertise. Orange Grove is also the place where you can find some of the latest technological gadgets and gizmos designed to improve the quality of life for those we support. RoboKind donated 2 robots named Milo to Orange Grove. Milo is designed to be interesting and approachable for individuals on the autism spectrum. Milo can walk, talk, model facial expressions, and never gets frustrated or tired. Using Milo with the appropriate curriculum helps individuals learn appropriate social and calm down skills, and how to identify emotions and facial expressions. Our support teams have used Milo not just to teach individuals on the spectrum, but also to train medical students and clinical residents how to collect subjective information about comfort, anxiety, fear, pain, etc., from patients whose ability to use verbal communication effectively may be compromised by their disability. Orange Grove’s wide variety of services give us the unique opportunity to maintain strategic alliances with national and international teaching, research and advocacy organizations that seek to improve shortand long-term outcomes for people with IDD. These partnerships are managed and coordinated through the Morton J. Kent Habilitation Center. We see as our mission not just to do the best and the most for those we currently support, but to zealously advocate for positive changes for the present and future. We are also fortunate to influence future generations of healthcare, education, and support providers by having robust programs for student interns in over 15 disciplines.

Orange Grove Center


ENRICHMENT SERVICES “Joy is the essential and final ingredient of science fiction, the joy of discovery of newness.” —Philip K. Dick, Paycheck and Other Classic Stories Art, music, and physical recreation continue to be important in fulfilling our mission to recognize, support, and celebrate the qualities of the individual. Not only do they provide an outlet for creative expression, the art, music, and physical recreation departments are particularly suited for hosting volunteers who are interested in engaging with the individuals we serve. Art, music, and movement offer the freedom of creative expression and the opportunity to redefine success for each individual. One of the benefits of more and more of our operations taking place off campus is the opportunities presented daily to collaborate with our friends and neighbors in the community—in settings more conducive to the sorts of interactions yielded by recreational rather than instructional encounters. Our artists continue to be represented at the Hart Gallery; our chorus continues to wow audiences across the area; our athletes continue to teach others about real teamwork through the Special OlympicsUnified Sports.


Annual Report 2017-18

FAMILY SUPPORT “I may not have gone where I intended to go, but I think I have ended up where I needed to be.”

2,142,541 fleet miles

—Douglas Adams, The Long Dark Tea-Time of the Soul The Family Support Program is a grant funded through the Tennessee Department of Intellectual and Developmental Disabilities (DIDD). The program serves children and adults with severe disabilities by providing funding for services and supports that are not otherwise covered by other resources. Services and supports funded have included respite, personal assistance, independent living aids, special equipment, communication devices, home/vehicle modification, health related needs, behavior services, day care, and summer camp. The program provided support to 378 families across 11 Tennessee counties: Bledsoe, Bradley, Grundy, Hamilton, Marion, McMinn, Meigs, Monroe, Polk, Rhea, and Sequatchie.

123,164 total passenger trips

1,853 requests for maintenance

Did you know... Despite the fact that, in order to comply with the federal Settings Rule, we closed our materials recovery facility (MRF) where we employed 45 individuals sorting recyclable material, we are still involved in recycling! Our individuals continue to staff the local recycling convenience and refuse collection centers at the following locations: Airport Road, North Access Road, West 57th Street, Batters Place, Brainerd Road, DuPont, Patten Center, and Warner Park. Even if you have curbside pickup, you won’t regret a trip to any one of these locations where we prove that being kind to the environment is FUN!

2 mechanics

The Wheels Go Round and Round (until we have transporter capabilities)

167 fleet vehicles

448 staff on approved driver list

Orange Grove Center


PERSON OF THE YEAR “Things are only impossible until they’re not!” —Jean-Luc Picard, Captain of the fictional USS Enterprise, Star Trek: The Next Generation Anthony Sheppard started coming to Orange Grove as a student in our school program when he was seven years old. Having a ‘people person’ personality, he would always smile and wave at everyone he met. “I think he came into this world smiling,” says Mrs. Geraldine Sheppard, Anthony’s mom. “No matter what life throws his way, you never see him without a smile.” A lover of all things sports, Anthony became a Special Olympics athlete at age 8. He has traveled to many different cities representing Orange Grove playing basketball, football, track and field, and bowling while earning countless ribbons and respect from his fellow athletes. This past year, he helped lead the Unified Special Olympics Orange Grove Crush football team to victory in the state tournament. “That’s my man,” says fellow teammate James Long, “always working hard.” The work ethic he learned through sweat and tears on the playing field carried over into his adult life. He graduated from Orange Grove’s school program in 1985 and went straight to work at Orange Grove’s recycling center. “I like being around people, and I like working,” says Anthony. In April of 2017, Anthony was offered competitive employment with SecurAmerica to work 30 hours per week as a janitor at Northgate Mall in Hixson, Tennessee. He takes pride in his job and excels in his duties of cleaning throughout the mall. His supervisor expressed that Anthony is his best worker and wishes all employees displayed his work ethic. When he is not working, Anthony likes to play sports, ride his bike, and hang out with his family and friends. He also enjoys keeping up with the stats of professional sports teams. Anthony is thriving in his job, at home, and in the community. His loving personality and hard work ethic exemplifies Orange Grove’s mission to, “recognize, support, and celebrate the qualities of the individual.” 12

Annual Report 2017-18



Government Other




Government 84%

Salaries & Fringes Overhead

Supplies Other

Fees 9%


Contributions 4% Others 3%

Government Other

Expenses Fees


Salaries & Fringes 77% Supplies 7%


Overhead 9% Others 7%

Salaries & Fringes Overhead

Supplies Other

Orange Grove Center


“It has been my philosophy of life that difficulties vanish when faced boldly.” —Isaac Asimov

THANK YOU! donors, volunteers, and business partners

We are so thankful for our friends

who supported us this past fiscal year (July 1, 2017–June 30, 2018). We cannot do it without you. We have made every effort to insure the accuracy of this list, but mistakes and omissions are sometimes inevitable. Please let us know of any errors so that we can correct the list and our records.


Annual Report 2017-18



Orange Grove Center



Annual Report 2017-18


Orange Grove Center



Annual Report 2017-18

Orange Grove Center



Annual Report 2017-18

BOARD OF DIRECTORS Honorable Tom Greenholtz, President E. Bruce Hutchinson, PhD, Chairman Susan Gouger Rouse, Program Vice President Joe Jackson, Secretary Thomas H. Cox, Treasurer Stephen T. Perry, Assistant Treasurer Thomas A. Caldwell, JD John F. Germ Valoria V. Armstrong Michael A. Barto Barton C. Burns, JD Eva Dillard Dillard Edgemon Judy C. Hoette Daniel J. LaGraff Sandy Lusk Sharon Matthews Gary S. Napolitan, JD

Honorary Board Members Not Pictured: T. Hicks Armor T. Maxfield Bahner, JD Larry Cash, JD Morton J. Kent Helen C. Mahn Hugh J. Moore, Jr., JD William R. Russell Janet Strang

Andrew “Skip” J. Nardo Rosie A. Russell Richard Sadowitz, MD S. Scott Short Jerry H. Summers, JD Ben L. Tyber, DDS

Orange Grove Center


ADMINISTRATION W. Kyle Hauth, Executive Director Danny Johnson, Deputy Director Windy Brooks, Assistant Director, Development Mercedes Dye, Assistant Director, Intermediate Care Facilities Jenny Foster, Director, Compliance and Training Misha Garey, DDS, Director, Dental Services Briana Garza, Director, Intermediate Care Facilities Heidi Hoffecker, Director, Development Kathy Hollaway, Assistant Director, Residential Habilitation Darcy Owens, Assistant Director, Adult Services (Employment) Rick Rader, MD, Director, Morton J. Kent Habilitation Center Tera Roberts, Director, Adult Services Phillip Royal, Director, Augustus M. McCravey Health Care Clinic Gina Selby, Assistant Director, Adult Services (Community) Sonja Sparks, Director, Fiscal Services Carla Walker, Director, Human Resources Patti Wade, Assistant Director, Supported Living Gail Walker, Director, Supported Living Not Pictured: Keith Fralix, Director, Children’s Services; Ruth Toon, Director, Residential Habilitation Funded in part by these agencies and many private contributors.

of Greater Chattanooga of Northwest Georgia

Federal and state laws protect individuals from discrimination. Facilities, programs and services sponsored by Orange Grove Center are available to all eligible persons regardless of race, color, national origin, age, sex or disability. Orange Grove Center is a 501(c)(3) nonprofit organization. 22

Annual Report 2017-18

615 Derby Street Chattanooga, TN 37404 (423) 629-1451 Main (423) 624-1294 Fax orangegrovecenter.org

Vision Statement Orange Grove seeks to be a movement, not a place; seeks to be a community, not a setting; and seeks to be a practice, not a promise. We strive to insure that everyone enjoys a truly inclusive daily experience by having partners and a purpose in the greater community.

Photography by: Dennis Wilkes Design and printing by: Emma Riley, Graphic Impressions

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Boldly Going  

Orange Grove's 2017-2018 Annual Report. Our theme, BOLDLY GOING, is an overt reference to Star Trek, a hugely successful science fiction med...

Boldly Going  

Orange Grove's 2017-2018 Annual Report. Our theme, BOLDLY GOING, is an overt reference to Star Trek, a hugely successful science fiction med...