The Road is Calling. Take a Road Trip Today.
My E46 M3 went into limp mode at the stoplight! Pulled to the side and began my search on good ole Yelp. I came across North County Towing and made the right call. Shaman picked up and he quickly assured me that it would be no problem towing my lowered car. I explained to him i had modifications to the front bumper that made it only 3 inches from the ground. He said it would be no problem. He gave me an ETA of 15-20 minutes but showed up in 7 minutes! Andrew really takes pride in what he does and treated my car with care. I will definitely recommend and refer him in the future. I mean who follows up with their customer via text and hopes everything goes well at the repair shop?? Amazing experience! I had a flat tire at work today and I had a friend help me out with it. Towing was my last option but i ended up having to do it after 2 hours of going no where. I yelped towing places and Specialty Towing came up first and with the most and best reviews. Bill was very helpful, professional, and friendly. I would definitely recommend him and use him for any future towing. He covers a lot of areas and will refer to other places
that he doesn't. Made an appointment to get my Porsche 928 towed to the Garage after a no start problem. It sits really low to the ground so was concerned about my front spoiler being ripped off as had occurred on a previous tow from a different towing company. He was prompt and on-time for the appointment. Took his time to assess what he had and to hook it up. Then slowly was able to get it on the back of his truck with no issues. Would definitely use him again if I needed another tow (let's hope not). Will keep his card in my glove box and phone just to be safe. He was well mannered and professional with a very nice, newer looking tow truck.
I'm sorry but I have to give low stars to this place. I called on a Thursday to schedule an ASAP appointment to do a pre sale inspection of a Toyota Rav4, and they were able to fit me in on Friday, so that is a positive. They charged $190 for the inspection, which I thought was extremely high, but I called a few other places and found out that was just a bit above the going rate. Unfortunately I didn't think to call the dealer, who actually only charge $150! Unfortunately, their expensive inspection actually did more harm than good. I made them aware of an oil leak from a hose at the top of the engine that had already been repaired. They called me saying that there might be an oil leak from the timing chain cover. After I came in to be shown the "issue", they said they thought there might be a leak, but they weren't sure because the oil also could have been coming from... The oil hose, which is literally right above the timing cover. So what good is this information to me? "there may or may not be an oil leak" is not useful information. They made 0 effort beyond a cursory visual inspection to determine if there was a leak or not. Then, they told me there might also a be separate one from the rear main seal. Again, no attempt was made to determine if there actually was a leak, just a visual inspection. "there's oil on the engine" is not a helpful bit of information. Yes, I can see that. Finally, after they had just got done telling me there might be a rear main deal leak (a deal killer and major repair), I asked them to explain to the dealer (who arrived to pick up the car) about the oil leaks... At which point they clarified and said the "rear main seal leal" might also be just an oil pan gasket leak! BIG DIFFERENCE. One is a 45 minute job and the other is a 20 hour job.
Yes, I know it's not always easy to tell exactly where oil is coming from. For $190 (2 hours worth of labor) I expect at the least that they would spray some brake cleaner to get the oil residue off and drive it around to see if they can see any new leaks, at the very least. For the life of me I cannot figure out how they spent 2 hours inspecting the vehicle. At the end they told me it would be $85 to run a dye test to see if there was any leak at all (and not just residue) but they couldn't do it until Tuesday.
At this point I had no choice but to schedule an inspection at the dealer instead, because I didn't want to give Hal's any more of my money. I later went to do some quick research on the issue and found out there is actually a TSB (technical service bulletin) from Toyota about the leaky oil hose, and that the v6 engine very rarely has any other oil leaks. So it seems they made zero effort to actually provide me with useful information. They even admitted that they had their "new guy" do the inspection. Afterwards, I was personally able later to get under the vehicle and see that the oil from the replaced hose was OBVIOUSLY the source of ALL the oil residue, and that there was most likely no other leaks. So that's $190 out of my pocket for exactly 0 useful information and a lot of confusion. Very disappointed. He was responsive and was able to drop off my car at the garage without needing me to be there since the garage knew it was coming. I highly recommend him. I called Shan a few weeks ago, needing a tow from Sacramento to Davis. He told me it would be about $150. I was fine with the price, as I was in quite a pickle. When Shan arrived, he asked what was wrong with my car. When I told him the problem, he told me that he might be able to fix the problem enough that he doesn't have to tow me and I wouldn't have to pay the $150. Indeed, he did fix the problem so that I could drive my car. Shan is amazing. He could have just towed my car and been done with it, $150 richer, but instead he fixed the problem himself. I won't use another tow company in Sacramento again. Go Shan, the Tow truck man!
Yes. The legends are true. Bill is the best tow man you could ask for. Just yesterday our car broke down on our way to South Lake Tahoe from Santa Rosa. Long story short, we were in a CLUSTER of a situation. We got a free (emergency tow) off the freeway, where Alex the awesome-Tow company was willing to meet us (after we'd already called a couple of times and told him we'd be elsewhere), then he was willing to wait while a friend drove across town through traffic to pick us up (which took quite a while), and THEN followed/drove us all the way BACK to the other side of town. AND all for an incredible price. AAAAAND, in all of that, he was wonderfully patient and willing to deal with my barrage of questions, and an absolute delight to sit and chat with. You could not ask for more. A really smart guy doing an incredible job holding his business up to the high standards you would hope for (but probably not expect). Thank you Alex! We're still talking about what a life-saver you are.
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