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The role of an insurance broker •

Conduct a risk/needs analysis and advise our recommendations on the correct covered required to protect the individual or business’s assets and liabilities

Recommend the appropriate insurer to match the risk

Only recommend financially secure and stable insurers

Provide alternatives on your risk retentions through various excess options

Provide alternatives to pay premiums in monthly instalments

Prompt and timely serving of all requests to ensure that our clients are adequately informed of issues that may effect their individual / business needs

Claim support In the event of claim, we provide support when you need it most:

Provide you with support completing the claim from

Arrange a loss adjuster, if required

Submit the claim form to the insurer

Provide advice to ensure that you have received full entitlements

How do we get remunerated? As a requirement under the FSRA 2002, we are obligated to provide all our clients with a Financial Services Guide which contains information about our services and charges, including our clients rights as a client and other matter such as how an complaints are dealt with. We are paid commission from the insurance companies and charge a broker fee which varies dependant on the type on insurance cover and transaction.

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Contact Us Phone Fax Hours Email

+61 1300 739 861 +61 1300 732 225 9.00am to 5.00pm (EST) Monday – Friday


Presentation Disclaimer –– “This material contains general information only and may not suit your particular circumstances. To decide if a policy is right for you please carefully read the relevant Product Disclosure Statement (PDS) and/or Policy wording. A copy of the PDS or policy wording is available by contacting our office on 1300 739 861;” Disclosure Statement – “Optimum Insurance Services Pty Ltd is a Corporate Authorised Representative of Insurance Advisernet Australia Pty Ltd (Car No. 291220), Australian Financial Services Licence No 240549, ABN 15 003 886 687.”

The role of an insurance broker  
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